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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Viking SQRG-12, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Viking SQRG-12 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Viking SQRG-12. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Viking SQRG-12 should contain:
- informations concerning technical data of Viking SQRG-12
- name of the manufacturer and a year of construction of the Viking SQRG-12 item
- rules of operation, control and maintenance of the Viking SQRG-12 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Viking SQRG-12 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Viking SQRG-12, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Viking service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Viking SQRG-12.
Why one should read the manuals?
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
The SQRG-12 Sequential Ring Generator is designed for applications where more than one person answers incoming calls and those persons may be in locations where the TMS-6X or TMS-12A is not visible. The SQRG-12 eliminates confusion about which line to answer next by displaying the oldest call as a ringing line on all phones in the phone system. All[...]
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Page 2
I I n n s s t t a a l l l l a a t t i i o o n n / / A A p p p p l l i i c c a a t t i i o o n n s s IF YOU HA VE A PROBLEM WITH A VIKING PRODUCT , PLEASE CONT ACT : VIKING TECHNICAL SUPPORT A T (715) 386-8666 Our T echnical Support Department is available for assistance Monday 8am - 4pm and Tuesday through Friday 8am - 5pm central time. So that we [...]
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Page 3
S3 12 11 10 9 S2 8 7 6 5 S1 4 3 2 1 ON OFF Rear View of the SQRG-12 2. Wiring T able for the TMS-6X ROW 1 Loop/Ground Start C.O. Lines 1T 1R 2T 2R 3T 3R 4T 4R 5T 5R 6T 6R * Earth Ground ROW 2 TMS-6X L1, G L1, R L2, BK L2, Y L3, W L3, BL L4, G L4, R L5, BK L5, Y L6, W L6, BL ROW 3 SQRG-12 Pin, Color 26, W/BL 1, BL/W 27, W/O 2, O/W 28, W/G 3, G/W 29,[...]
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Page 4
Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and it s affiliates and/or subsidiaries assume no respon- sibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate [...]