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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Viking VCCM12, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Viking VCCM12 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Viking VCCM12. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Viking VCCM12 should contain:
- informations concerning technical data of Viking VCCM12
- name of the manufacturer and a year of construction of the Viking VCCM12 item
- rules of operation, control and maintenance of the Viking VCCM12 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Viking VCCM12 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Viking VCCM12, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Viking service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Viking VCCM12.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Viking VCCM12 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
V iking Pr ofessional Cof fee Maker Use and Car e Instructions Professional Cof fee Maker VCCM12 ® vikingrange.com[...]
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Page 2
2 Congratulations! Y ou have just purchased a Viking Professional Cof fee Maker . The professional grade coffee maker offers a heavy duty look and feel, but may be used for making gour met coffee. This unit offers a variety of features, a Sure-T emp™ brew- ing system, cup select, programmable brewing, and a 12 cup ther mal stainless steel carafe.[...]
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Page 3
3[...]
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Page 4
4 T able of Contents 5 Important Safeguards 6 Using your Viking Coffee Maker 8 Installing the carbon water filter 9 Preparing the unit for use 9 Setting the clock time 10 Setting the programmed time 11 Brewing Options 12 Brewing Instructions 13 Cleaning Instructions 13 Serving 13 Removing calcium buildup 14 T roubleshooting 14 Helpful Hints 15 W a[...]
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Page 5
5 Whe n using elect rica l appli ance s, con sider atio n shou ld alwa ys be gi ven to ba sic safety precautions including the following: Read all instructions. • Do not touch hot surfaces • Do not place on or near a hot gas or electric burner , or in a heated oven. • T o disconnect, turn off; then remove plug fr om wall outlet. •?[...]
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Page 6
6 Using Y our Viking Cof fee Maker[...]
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Page 7
7 Convenient Removable W ater Reservoir Removable Brew Basket SureT emp™ Brewing System 12 cup Stainless Steel Thermal Carafe Intuitive Programmable Display Hot W ater Bypass[...]
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Page 8
8 SA VE THESE INSTRUCTIONS Installing the carbon water filter Detach the filter holder and remove the carbon water filter from the packaging in water reservoir . Soak the filter in cold water for approximately 10 minutes (this is only necessary with new filters being used for the first time). Place the carbon water filter inside the holder a[...]
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Page 9
9 Pr eparing the unit for use Locate unit on a solid, level countertop near an electrical supply . Plug unit • into electrical outlet. Place empty carafe on the designated deck, under spray head. Carafe lid must be securely closed for cof fee maker to function properly . The system • must be primed only when the coffee maker is used for t[...]
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Page 10
10 Note: If icons continue to blink, the parts are not pr operly installed and must be removed and properly replaced befor e brewing begins. Program Hour Display/Clock Display Minute Display/Cup Select 4-12 On/Off Brew Program Icon Ic on is lit w hen PR OG ti me is sh own fo r set tin g p ro gr am time W ater Reservoir Icon On: W ater is heating Fl[...]
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Page 11
11 1 Cup Select may be used for cups 4-12. Cup size is approximately 5 oz. Hot tea and hot wate r may als o be br ewed . Firm ly se at t he k nob on the t op o f th e un it to the des ire d se tting . Th e Ho t W ater setting bypasses the filter basket. The tea basket attached to hea d of cara fe m ay b e use d fo r te a mak ing. T ea bags or leav[...]
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Page 12
12 1 Remove the water reservoir on the right side of the coffee maker; fill with water to the “max” fill line. Replace water reservoir into the unit. Remove the brew basket fr om the coffee maker . Insert the proper filter . The permanent or #4 paper cone filter may be used. Add coffee. Do not use a paper filter and permanent filter simul[...]
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Page 13
13 Cleaning Instructions Hand wash the carafe, removable water reservoir , and filter basket in hot, soapy water . Dry thoroughly . When cleaning carafe, user should thoroughly rinse both the carafe and the carafe lid. W ipe unit with a damp cloth and avoid using harsh cleaners. Placing parts/accessories in the dishwasher is not recommended. Servi[...]
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Page 14
14 T r oubleshooting •Ifwaterreservoiriconisashingtheunitmay needtobedescaled. See page 13. •Thewaterorbrewbasketiconappearsandashes.Theashingunitindicates which part is not properly installed. Detach and r eattach to unit. • The overow of[...]
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Page 15
15 One-Y ear Full W arranty Viking Professional Coffee Makers/attachments/accessories are warranted to be free fr om defective materials or workmanship in normal household use for a period of one year (12 months) from the date of original retail purchase. Viking Range Corporation, warrantor , agr ees to repair or replace, at its option, any cof fee[...]
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Page 16
Viking Range Corporation 111 Front Str eet Greenwood, Mississippi 38930 USA (662) 455-1200 For product information, call 1-888-VIKING1 (845-4641) or visit the Viking website at vikingrange.com © 2011, Viking Range Corporation Specifications subject to change without notice. F20474a[...]