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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Vivotek IP3112/IP3122, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Vivotek IP3112/IP3122 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Vivotek IP3112/IP3122. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Vivotek IP3112/IP3122 should contain:
- informations concerning technical data of Vivotek IP3112/IP3122
- name of the manufacturer and a year of construction of the Vivotek IP3112/IP3122 item
- rules of operation, control and maintenance of the Vivotek IP3112/IP3122 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Vivotek IP3112/IP3122 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Vivotek IP3112/IP3122, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Vivotek service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Vivotek IP3112/IP3122.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Vivotek IP3112/IP3122 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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- 1 - www .vivotek.com T : 886-2-82455282 F: 886-2-82455532 Product name: Network Camer a (IP31x2) Rel e a s e D a te : 2005/04/07 Manual R evision: 3.30 We b s i t e : www.vivotek.com Email: technical@vivotek.com sales@vivotek.com Made in T aiwan. ©Copyright 2000-2005. All rights reserved[...]
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- 2 - www .vivotek.com T : 886-2-82455282 F: 886-2-82455532 Before You Use This Product The use of surveillance devices may be prohibited by law in your country . The Network Camera is not only a high-performance we b-ready camera but also can b e part of a flexible surveillance system. It is the user’s responsibility to en sure that the operatio[...]
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- 3 - www .vivotek.com T : 886-2-82455282 F: 886-2-82455532 Table of Contents Before Y ou Use This Prod uct ...................................................................... 2 P ackage Contents .................................................................................... 6 Installation ...................................................[...]
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- 4 - www .vivotek.com T : 886-2-82455282 F: 886-2-82455532 HT TP ........................................................................................ 38 Streaming ................................................................................. 39 DDNS and UPnP settings ................................................................... 40 Vid[...]
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- 5 - www .vivotek.com T : 886-2-82455282 F: 886-2-82455532 Application configurat ion URL ....................................................... 61 Homepage layout configur ation URL .............................................. 62 D . T echnical specifications ................................................................. 63[...]
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- 6 - www .vivotek.com T : 886-2-82455282 F: 886-2-82455532 Package Contents IP3112/IP312 2 P ower adapter Camera stand I/O terminal block connector Software CD Quick installation gu ide W arranty card[...]
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- 7 - www .vivotek.com Installation Hardware installation Please verify that your prod uct package contains all the accessories li sted in the fo re going P a ckage Contents. Depending on the user’s application, an Ethernet cable may be needed. The Ethernet cable should meet the specs of UTP Category 5 and not exceed 100 meters in length. Upon po[...]
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- 8 - www .vivotek.com Software installation At the end of the hardware installation, users can u se Installation Wizard program included in the produ ct CDROM to find the location of the Network Cam era. There may be many Network Cameras in the local network. Users can differentia te the Network Cameras with the serial number . The serial number i[...]
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- 9 - www .vivotek.com Add Password to prevent Unauthorized Access The default Administrator’s password is blank and the Network Camera initially will n ot ask for any password. The Administrato r should immediately implement a new password as a matte r of prudent security practice. Once the Administrator’s password is saved, the Network Camera[...]
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- 10 - www .vivotek.com How to Use Authentication After opening the W eb browse r and typing in the URL of the Netwo rk Camera, a dialogue window pops up to request a username and password. U pon successful authentication, the following fig ure is displayed. The foreground is the login window and the background shows the message if authentication f[...]
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- 11 - www .vivotek.com Installing plug-in For the initial access to the Network Camera in Windows, the web browser may prom pt for permission to install a new plug-in for the Network Camera. Permission request depends on the Internet security se ttings of the user ’s PC or notebook. If the highes t security level is set, t he computer may prohib[...]
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- 12 - www .vivotek.com Primary user’s capability Main Screen with Camera View The main page layout has two parts: Configuration functions : The camera can be configured u sing these user interface s. Camera View : What the camera sees. Click on the configuration link to the le ft of the image window to enter the configuration page.[...]
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- 13 - www .vivotek.com Digital Zoom Click on the ma gnifier icon under the cam era view then the digital zoom control pan el will be shown. Uncheck “D isable digital zoo m” and use the slider control to change the zoom factors. Digital Output Clicking on the “On” or “Off” bu tton turns the digital output to either on or off status. Sna[...]
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- 14 - www .vivotek.com Client settings At the initial access to the “Connection type” page in Windows, the web browser will as k for a new plug- in installati on, the plug-i n being t he Network Came ra. This pl ug-in has been registered for certification and can be used to change the parameters at the client’s site. The user may cli ck on t[...]
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- 15 - www .vivotek.com The HTTP protocol must be selected if the network is protected by a firewall and it only allows HT TP Port (80) to be opened. In this mode, audio wi ll not be sent and only video is operational. If no special need is required, UDP pro tocol is recommended. Generally speaking, the client’s choice will be in the order of UDP[...]
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- 16 - www .vivotek.com Administrator’s capability Fine-tuning for Best Performance Best performance generally equates to the fa stest image refr esh rate with the best video quality , and at the lo west network bandwidth as possible. The three factors, “Maximum frame r ate” , “Fix bit rate” , and “F ix quality” on the Video Con figur[...]
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- 17 - www .vivotek.com the bit r ate according to your bandwidth and set the maximum frame r ate to 25 fps or 30 fps. If the images vary dramatically in your environment, you may want to slow the maximum frame r ate down to 20 fps in order to low er the rate of data transmission. This allows for better video qu ality and the human eyes cannot read[...]
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- 18 - www .vivotek.com Opening accounts for new users Protect Network Camera by passwords The Network Camera is shipped without any password by default. T hat means everyone can access the Network Camer a includin g the configuration as long as the IP address is known. It is ne cessary to ass i gn a password if the Network Camera is intended to be[...]
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- 19 - www .vivotek.com users from ○ 3 . More flexible options for viewers ○ 4 The first option allow s anyone uses “demo” as the user name to view without password. The Administrator can also decide if more viewers ar e allowed to watch the video if the viewers exceed the limit. The overloaded vi ewers will have snapshot mod e instead. Cha[...]
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- 20 - www .vivotek.com How to change the font color 1. Click on “Configuration” on homepage, 2. Click on “Homepage layout” at the left column, 3. Find “Font color” a nd pull down the li st to choose any color you like, 4. Click on “Save” button. * The font colo r is better to contrast with the backgro und. How to change the backgro[...]
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- 21 - www .vivotek.com If you want to use the image from ano ther web site as ba ckground, 3. Find “Background graph” and choose “Url” , 4. T ype the URL of the image on the Internet in th e edit box, for example, “http://dgl.microsoft.com/thum bnails/j023/j0235217(t).gif ” , 5. Click on “Save” button. If you want to change the def[...]
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- 22 - www .vivotek.com How to change the image logo at the upper left corner of homepage 1. Click on “Configuration” on homepage, 2. Click on “Homepage layout” at the left column, If y ou want to r emove a ny logo , 3. Find “Logo graph” and choose “blank” , 4. Click on “Save” button. If you want to use the image from ano ther w[...]
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- 23 - www .vivotek.com 7. T ransfer logo.gif in local folder to the Network Camera, 8. Close the F TP program and reload the h omepage of the Network C amera. If you want to add hyperlink to the logo image, 3. Find “Logo l ink” and type the hyp erlink in the edit bo x, for example, http://www.m ywebsite.com, 4. Click on “Save” button.[...]
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- 24 - www .vivotek.com How to design my own homepage to replace the current one 1. Prepare your own homepag e with size less tha n 65000 bytes and rename it to user .htm, 2. Insert the html codes of vide o object, the bold Italian text in the following exa mple, into the appropriate position in user .htm. Note that the cod es of video object mu st[...]
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- 25 - www .vivotek.com 3. Open an F TP client program and connect to the Network Camera. The user name and password is a s same as the A dministrator’s. 4. T ransfer user .htm in local fold er to the Network Camera, 5. Close the F TP program and reload the h omepage of the Network C amera, 6. Click on “Configuration” on homepage, 7. Click on[...]
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- 26 - www .vivotek.com Build a multimedia web attraction site Demo on multiple sites – mid-scale service The Network Camera can allow ten visitors on-line simultaneously . After Installation, focus the Network Camera on any view you would like friends to share and tell the visitors to type in the web browser address. Caution: Y ou may want to ma[...]
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- 27 - www .vivotek.com If you want to expand to allow in more viewers, the host server should be able to handle large network traffic, which m ust handle the pi cture refres hing from the Network Camera. If the web space ha s F TP service, Set the Network Cam era as an FTP client to upload the picture s. The access to the Network Camera will be in[...]
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- 28 - www .vivotek.com 5. Click on “ Applicati on” at the left column, 6. Select the weekday and daily schedule you want to upload the pictures, 7. Select “Sequential operation” and set the interval, 8. Select F TP without date time suffix as the upload method and click on save, 9. The image file uploaded to the web space is nam ed “vide[...]
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- 29 - www .vivotek.com ****** Example homepage begin ****** <html> <head> <title>Example - au to refresh< /title> </head> <body background="/pic/wallppr .jpg"> <p align=left> <font size="7" face ="Comic Sans MS" color="#FF0000"> Network Camera Demo < / f o n[...]
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- 30 - www .vivotek.com Build a security application The Administrator can combine options on t h e application page to perform many useful security application s. There are two trigger sources coming from attached devices such as for motion detection. There are also two kinds of actions responding to such events, including uploading snapshots over[...]
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- 31 - www .vivotek.com 5. Set the delay before detecting ne xt event to avoid continuous false alarms following the original event, 6. Set the delay to take snapshots after event to capture the direction of the moving objects, Send snapshots when motion is detected If no ext ernal sensor is a vailabl e, Administ rator can use the built -in motion [...]
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- 32 - www .vivotek.com 16. Check “Upload snapshots while m otion detected” , if e-ma iling the snapshots i s preferred, 17. Check “Send snapshots by email” , 18. Click on save to validate.[...]
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- 33 - www .vivotek.com Software revision upgrade Customers can obtain the up-to-date so ftware from the web site of Vivotek. An easy -to -use Upgrade Wizard is provided to upgrade the Network Camera with just a few clicks. The upgrade function is opened to the Administrator only . T o upgrade the system, follow the procedures below. 1. Download th[...]
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- 34 - www .vivotek.com Definitions in Configuration Only the Administrator can access sy stem configuration. Each category in the left column will be explained in the following pa ges. The bold texts are the sp ecific phrases on the Option pages. The Administrator may t yp e the URL below the figure to directly enter the frame page of configuratio[...]
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- 35 - www .vivotek.com System parameters "Host name" The text displays the title at the top of the main page. “Turn off the LED indicator” Check this option to shut off the LED beside the lens. It can prev ent others from obs erving the oper ation. "Keep current date and time" Click on this to reserve the cur rent date and [...]
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- 36 - www .vivotek.com Security settings “Root password” Change the Administrator’s password by typing in the new passwo rd identically in both t ext boxes. The typed entries wi ll be display ed as asterisks for security purposes. After pressing , the web browser wi ll ask the Administr ator for the new passwor d for acces s. “Add user” [...]
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- 37 - www .vivotek.com Network settings Any changes made on this page will restart the system in order to validate the changes. Make sure every field is entered correctly before clicking on . "Reset IP address at next boot" , the default status is che cked to get IP address automatically at the server start. Therefor e, once the network [...]
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- 38 - www .vivotek.com “User name of SMTP 2” , gr a nted user name on the backup email server . “Password of SMTP 2” , granted password on the backup e mail server . “Recipient email address 2” The email address of the recipients for the backup server . “Sender email address” , the email address of the sender . FTP “Local FTP ser[...]
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- 39 - www .vivotek.com users must be not ified the chan ge for the connection to be successful. For instance, when the Administrator changes the HTTP port of the Network Camera whose IP address is 19 2.168.0.100 from 80 to 8 080, the users must type in the web browser “http://192.168.0.10 0:8080” instead of “http://192. 168.0.100” . Stream[...]
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- 40 - www .vivotek.com DDNS and UPnP settings “Enable DDNS” This option turns on the DDNS function. “Provider” The provider list co ntains four hosts that provid e DDNS servic es. Please connect to the service provider ’s web site to make sure the service charges. “Host name” If users wants to use DDNS service, th is field must be fi[...]
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- 41 - www .vivotek.com Video codec parameters “Text on video” The text will be displayed in the black bar a bove the video window with a timestamp. The timestamp is cap tured from the date a nd time of the Networ k Camera that is maintained by a buil t - in real-time clo ck. “Color” Select either fo r color or m onochrome vide o display . [...]
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- 42 - www .vivotek.com[...]
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- 43 - www .vivotek.com Motion detection “Enable motion detection” Check this option to turn on mo tion detection. Click on this button to add a new window. A t most three windows can exist simultane ously . Use the mouse to click , hold, and drag the wi ndow frame to res ize or the title bar to move. Clicking on the ‘x’ at the upper right-[...]
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- 44 - www .vivotek.com Application settings Weekly schedule “Sun” ~ “Sat” Select the days of th e week to pe rform the fo llowing operations. “Snapshots begin at” Set the time to sta rt operations. “Snapshots stop at” Set the time to stop operations. Setting identical begin time and stop time means 24- hour operation. “All the ti[...]
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- 45 - www .vivotek.com for the snapshots, before event, right upon event, and after event. The date and time suffix may also be added a s an option. Co nfirm the externa l mail or F TP se rver settings in the network configuration. “ Reset output ” Select and sa ve this option to reset the external de vice at the digit a l output to return to [...]
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- 46 - www .vivotek.com Homepage layout settings “Use the customized homepage” , check this option to use “user .htm” uploaded by the Administrator instead of the default one. R e fer to the section “ Administrator ’ s capability” for detail usage. The fol lowing op tions related to the default homepage will not affect the “user .ht[...]
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- 47 - www .vivotek.com Viewing system log Click the link on th e configur ation page to view the sys tem log file. The content of t h e file provides usefu l information about configuration and connection after system boot- up. Viewing system parameters Click on this link on th e configuration page to view the entire system’s par ameter set. The[...]
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- 48 - www .vivotek.com Appendix A. Troubleshooting Status LED After powering up, the Network Camera pe rforms a self -dia gnostic to detect any hardware defects. The follow ing table lists the LED pa tterns in general. In case of a ny fatal error , the LED w ill blink in a pattern other tha n those below. Condition LED color During self-diagnostic[...]
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- 49 - www .vivotek.com B. Frequently asked questions Q What if I forget my password? A A fter the Administrator's password is assigned, every access t o the Network Camera needs authentication. If you are one of the managed users, you have to ask the Administrator for the password. If you are the Ad ministrator , there is no way to recov e r [...]
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- 50 - www .vivotek.com Differences o f several hours may result fro m the time zone setting. Q Can I install it on ceiling? A Y es. There are flip and mirro r options in video configuration page to correct the images for upside down installation. Q The image is not clear enou gh. A Rotate the lens to adjust the focus after the Networ k Camera is i[...]
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- 51 - www .vivotek.com of users, it is recommended to build another web server to host the retrieving contents from the Network Camera. Q How fast is the vi deo rate of the Network Cam era? A The MPE G4 codec engine can proce ss 30 frames per second internally . However the total performance is subje ct to many coefficients as follows: 1. Network [...]
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- 52 - www .vivotek.com C. URL commands of the Network Camera For some customers who already have their own web site or web control appli cation, the Network Camera can be ea sily integrated through convenient URLs. This sectio n lists the commands in URL format corresponding to the ba sic functions of the erase Network Camera. Capture update Snaps[...]
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- 53 - www .vivotek.com The Network Camera will automatically restart after rest oring factory defau lt configurations. Restart system /setup/reset.cgi R estar t the Network Camera without warning.[...]
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- 54 - www .vivotek.com Page URL The configuration page has a frame layout including an option list frame and an opti on page frame. R eferen ced URLs, except for th e config uration page, direct users to the option page frame only . Some pages, such as im age quality setting and preset setting, are opened in new windows for preview . Only the Admi[...]
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- 55 - www .vivotek.com General format of command URL Every configur ation can be set through URL with POST method by the Ad ministrator only . <general format> URL[?[name=value][&name=v alue]……] <method> POST <authorized user> root System configuration URL URL: /setup/system.cgi NAME V ALUE DESCRIPTION host <text strin[...]
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- 56 - www .vivotek.com Security configuration URL URL: /setup/security .cgi NAME V ALUE DESCRIPTION rootpass <text string shorte r than 15 characters> change root passw ord username <text string shorter than 15 characters> add new user userpass <text string shorter than 15 characters> new user's password deluser <text str[...]
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- 57 - www .vivotek.com smtp1 <domain name or IP address> primary SMTP ser ver smtp1Usr <string shorter than 39 characters> user name for pr imary SMTP server smtp1pass <string shorter than 39 characters> password for primary SMTP server mail1 <string shorter than 80 characters> mail recipient address smtp2 <domain name o[...]
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- 58 - www .vivotek.com yes access FTP server in passi ve mode Pasv2 no access F TP server in active mode http <number less than 65535> HT TP port cport <number less than 6 5535> control Channel port aport <number less than 65535> audio Channel port vport <number less than 65535> video Channel port yes optimal for the low ba[...]
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- 59 - www .vivotek.com enupnp y es, no Enable UPnP function. This option must be resent whenever the U RL is called, if UPnP function is to be enabled. enupnpnat yes, no Enable UPnP port forwarding. Video configuration URL URL: /setup/video.cgi NAME V ALUE DESCRIPTION text <text string shorter than 1 5 characters> enclosed caption B/W monoch[...]
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- 60 - www .vivotek.com 768000 set bit rate to 768K bps 1000000 set bit rate to 1000K bps 1200000 set bit rate to 1200K bps 1 set maximum frame rate to 1 fps 2 set maximum frame rate to 2 fps 3 set maximum frame rate to 3 fps 5 set maximum frame rate to 5 fps 10 set maximum frame rate to 10 fps 15 set maximum frame rate to 15 fps 20 set maximum fra[...]
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- 61 - www .vivotek.com Application configuration URL URL: /setup/app.cgi NAME V ALUE DESCRIPTION emode <not required> event mode application smode <not required> sequential mode application mail upload snapshots by email smethod ftp upload snapshots by FTP suffix <not required> FTP file wit h date and tim e suffix delay <integ[...]
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- 62 - www .vivotek.com Homepage layout configuration URL URL: /setup/layout.cgi NAME V ALUE DESCRIPTION blank hide logo def use default logo cuslogo url use image from URL logourl <text string shorter than 80 characters> URL of image for logo linkurl <text string sho rter than 80 characters> URL to link when clicking on logo blank hide[...]
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- 63 - www .vivotek.com D. Technical specifications - System CPU: T ri media PNX1300 RAM: 8MB SDRAM ROM: 2MB FLASH ROM - Networking Protocol TCP /IP , HT TP , SMTP , FTP , T elnet, NTP , DNS, DHCP , DDNS and UPnP Physical 10Base T Ethernet or 100Base T Fast Ethernet - Video Algorithm supported MPEG4(short header mode) Features Adjustable image size[...]
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Electromagnetic Compatibility (EMC) This device compiles wit h FCC Rules P art 15. Oper ation is subject to th e follow ing two conditio ns. • This device may not cause harmful interference, and • This device must accep t any interference received, incl uding interferen ce that may cause undes ired operation. USA - This equipment has been teste[...]