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VTech 6031 manual

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Table of contents for the manual

  • Page 1

    www.vtechphones.com i This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at w[...]

  • Page 2

    www.vtechphones.com ii Inst allat ion . . . . . . . . . . . . . . . . . . . . . . . . 1 Par ts ch eck list . . . . . . . . . . . . . . . . . . . . . . 1 Inst all ha nds et batt er y . . . . . . . . . . . . . . . . . . 2 T ele phon e base i nst allati on . . . . . . . . . . . . . . . 3 Des k /t able b racket i nsta llati on . . . . . . . . . . . . .[...]

  • Page 3

    www.vtechphones.com iii T able of conten ts Call l og di splay s creen m ess ages . . . . . . . . . . . 28 Bat ter y . . . . . . . . . . . . . . . . . . . . . . . . . 29 Imp or tant s afet y instr uc tion s . . . . . . . . . . . . . . 30 T rou bles hoot ing . . . . . . . . . . . . . . . . . . . . 3 1 Op eratin g rang e . . . . . . . . . . . . . . .[...]

  • Page 4

    www.vtechphones.com 1 Installation Basic operation Installat ion Par ts che cklis t Reme mber to save your s ales r ece ipt an d ori ginal pack aging in ca se it i s nec ess ar y to shi p your tele phon e for warr ant y ser vi ce. Che ck to ma ke sure the t elep hone p ackag e inc lud es the fo llow ing: F or replacement b a t t e r i e s or power [...]

  • Page 5

    www.vtechphones.com 2 Inst all hand set bat te ry • Ali gn the t wo hol es in th e plug wi th the s ocket p ins ac cor ding to t he col or-co ded l abel i n the bat ter y com par tm ent, th en sna p the p lug int o plac e. • Plac e the bat ter y int o the c ompar t ment . • Posit ion t he bat ter y com par tm ent cover an d sli de it u pwards[...]

  • Page 6

    www.vtechphones.com 3 Installation Basic operation Installat ion Inst all the tel eph one base and the charger as sho wn below . Choos e a loca tio n away from any elec tron ic equipment and appliances such as personal computers, computer routers, television sets, microwave ovens, and refrigerators. Avoid excessive heat, cold, dust or moisture. Use[...]

  • Page 7

    www.vtechphones.com 4 Dial t yp e If you have tou ch -tone s er vic e, your tel epho ne is re ady to us e as so on as th e bat ter y is ch arge d. If you have pu lse (rotar y) ser v ice, th e dial t y pe must b e cha nged . T o c han ge the d ial t yp e, see Di al t ype s ect ion on p age 12. Installat ion De sk / t able br acket inst allat ion The[...]

  • Page 8

    www.vtechphones.com 5 Installation Basic operation DSL l ter (for DSL us ers) T o sin gle tel epho ne jac k (RJ1 1 C) T ele phon e line c ord If you subsc ribe to DS L ser vice If you r ece ive h igh spe ed inter net t hrou gh your te leph one lin e (com monl y r eferre d to as DSL), and you are exper ien cin g inter fere nce dur ing telep hone [...]

  • Page 9

    www.vtechphones.com 6 T elephone set tin gs Han dset layout 1 . Ear piec e 2. / ( d irec tor y/vol ume) 3. (speaker phon e ) 4. /FL ASH 5. Dia ling keys (0 -9, * ,#) 6. REDIAL / P AUSE 7 . Mic rop hone 8. Han dset d ispl ay 9. MENU/SELECT 1 0. CID/ ( cal ler ID/ volume) 1 1. OFF/CLEAR 1 2. MUTE 1 3 . REMOVE 1 2 4 5 3 7 8 10 9 11 12 13 6[...]

  • Page 10

    www.vtechphones.com 7 Basic operation Telephone settings T elephone set tin gs T e lep hone bas e layout 1 . CHARG E light 2. IN USE li ght 3. VOICEMAIL l ight 4. FIND HA NDSE T 1 2 3 4[...]

  • Page 11

    www.vtechphones.com 8 T elephone set tin gs Dat e and time • Press MEN U/ SE LEC T to dis play men u when i n idle m ode. • Press or to reac h DA TE / TI ME . Pres s ME NU /S ELEC T . • Use t he keypad to s et the year. Press M EN U/S EL ECT . • Use t he keypad to s et the date. Pre ss M EN U/ SEL ECT . • Use t he keypad to s et the t ime[...]

  • Page 12

    www.vtechphones.com 9 Basic operation Telephone settings The h and set wi ll not r ing wh en th e rin ger vo lume i s at the l owest s ett ing. A rin ger of f i con wil l be di splaye d. Whi le th e tele pho ne is rin gin g, you ca n temp orar ily sil enc e the r ing er by pre ssin g OF F/CL EAR o r MU TE . A ri nger of f ic on wil l be di spl ayed[...]

  • Page 13

    www.vtechphones.com 10 Out of r ange ton e The hand set wi ll be ep dur ing a conver sati on wh en it i s out of ran ge fr om the te leph one ba se. Thi s tone i s preset t o ON . • Press MEN U/ SE LEC T to dis play th e menu wh en in id le mo de. • Press or to reac h SE TUP H S . Pres s MEN U/ SE LEC T . • Press or to reac h TON ES . Pres s [...]

  • Page 14

    www.vtechphones.com 11 Basic operation Telephone settings T elephone set tin gs Edit han dset na me • Press MEN U/ SE LEC T to dis play the m enu wh en in id le mo de. • Press or to reac h SE TUP H S . Pres s MEN U/ SE LEC T . • Press or to reac h HAN DS ET N AME . Press M EN U/ SE LEC T . Press RE MOVE to backs pace and eras e char acter s. [...]

  • Page 15

    www.vtechphones.com 12 Cle ar voicema il If you su bsc rib e to voic emai l s er vic es provid ed by your loc al teleph one co mpany , NE W VOI CE MA IL wi ll app ear on t he han dset d isp lay and the VOI CE MA IL lig ht o n t he tele phon e b ase will a sh when you have a new vo ice mail m ess age. Thi s featur e allo ws you to tu rn of f th e[...]

  • Page 16

    www.vtechphones.com 13 Basic operation Telephone settings T elephone set tin gs Res et to def ault set tings Th e h and se t an d t he tel ep ho ne b as e c an be ind iv id ua lly re set to t he ir default s etti ngs by sele ctin g R ESE T i n t he S ET UP HS or S ETU P BS menu s res pec tivel y . • Press MEN U/ SE LEC T to dis play men u when i [...]

  • Page 17

    www.vtechphones.com 14 Basic o peration Opti ons while on ca lls Sp eakerp hone • Press to alter nate bet wee n spea kerph one an d norm al han dset us e. Mute • P r e s s M U T E o n t h e h a n d s e t t o s i l e n c e t h e m i c r o p h o n e d u r i n g a co nversat ion. Y o u can st ill hea r the c aller bu t the c aller c ann ot hear yo[...]

  • Page 18

    www.vtechphones.com 15 Basic operation Find han dset • Press F IN D HAN DS ET on t he tele phon e b ase to lo cate t he hand set whe n in id le mo de. The h ands et will r ing an d P AG IN G wil l ash o n its s cree n. • Press F IN D H AN DS ET agai n or pu t t he hand set bac k o n t he tele phon e bas e to stop t he pagi ng tone. Basic o p[...]

  • Page 19

    www.vtechphones.com 16 Ad v anced operation eMPtY vtecH 1-595-9511 Dir ector y The di rec tor y can stor e u p to 5 0 entri es. Eac h e ntr y may con sist of a num ber up to 24 di git s and a nam e up to 15 charac ters. • The s cree n dis plays EM P T Y if ther e is no re cor d in the d irec tor y . • The s cree n dis plays FU LL if t he dire c[...]

  • Page 20

    www.vtechphones.com 17 Advanced operation Ad v anced operation Char acte r char t Use th e keypad and t he ch art b elow to en ter a n ame (up to 15 c harac ters). Eac h p ress of a p ar ticul ar key caus es the c harac ter s to be di splayed i n the fo llowi ng ord er: • Press REM OVE to bac kspa ce and e rase a s ingl e char acter. • Pres s a[...]

  • Page 21

    www.vtechphones.com 18 Ad v anced operation Stor e a direc tor y entr y • Press MEN U/ SE LEC T tw ice to e nter the D I REC TORY . • Press or t o reach S TOR E and t hen pre ss M EN U/ SEL ECT . • The scr een disp lays EN TER NU MB ER . Use the k eypad to enter the num ber and t hen pr ess M EN U/ SEL ECT . • The sc reen di splays EN TE R [...]

  • Page 22

    www.vtechphones.com 19 Advanced operation Ad v anced operation De lete fro m the dir ector y • Press / or ME NU /S ELE CT th ree tim es to ente r the di rec tor y . • Press or t o scro ll to the d esir ed entr y. T o d ele te an e ntr y • Press REM OVE . • The s cree n dis plays D ELE TED a nd you’ll h ear a co nrm ation b eep. T o d e[...]

  • Page 23

    www.vtechphones.com 20 About c aller I D If you s ubs cri be to c aller ID ser v ice from your lo cal tele phon e com pany , th is featu re dis plays t he name an d tel epho ne n umbe r of the ca ller befor e an swerin g a cal l (even wh en yo u are on anot her cal l). Th e c all er I D fe atures of th is pro duc t will wor k o nly if you su bscr i[...]

  • Page 24

    www.vtechphones.com 21 Advanced operation Ad v anced operation Call log The infor mati on of t he caller will be disp layed if you subsc rib e to caller ID ser vi ce fr om your lo cal te lep hone c omp any . • The c all lo g can s tore up to 5 0 entr ies. Eac h ent r y may con sist of a nu mber up to 2 0 di git s an d a name up to 1 5 c harac ter[...]

  • Page 25

    www.vtechphones.com 22 Ad v anced operation Stor e a call log numb er • Press CI D/ to e nter the c all l og. - OR - Press MEN U/ SE LEC T . Pr ess o r to sel ec t CALL LOG . • Press M EN U/ SE LEC T and th en pres s or to s cro ll to the d esire d entr y. • Press MEN U/ SE LEC T and th e scr een di splays E NT ER NA ME . • Use t he keypad [...]

  • Page 26

    www.vtechphones.com 23 Advanced operation Ad v anced operation De lete fro m the ca ll log • Press CI D/ to ente r the c all lo g. - OR - Pres s ME N U/ SE LEC T . Pres s or to sel ec t CAL L LOG , the n pres s ME NU /S ELEC T . T o d ele te on e ent ry • Press o r to s cro ll to the d esir ed entr y a nd the n pres s RE MOVE . • The s cree n[...]

  • Page 27

    www.vtechphones.com 24 Ad v anced operation Redi al The r edia l list c an stor e up to 10 of the mo st rec entl y dial ed num ber s. • Whe n th ere ar e alr eady 1 0 en trie s in the red ial list , th e ol des t ent ry will b e del eted to make r oom a s you plac e add itio nal ca lls. • The s cree n dis plays EM P T Y if ther e are no re cor [...]

  • Page 28

    www.vtechphones.com 25 Advanced operation Dia l from re dial • Press RED IA L / P AU SE to ente r the re dial l ist. • Press or to scr oll to t he des ired en tr y . • Press /F LAS H or to d ial. De lete fro m redi al • Press RED IA L / P AU SE to ente r the re dial l ist. T o d ele te on e ent ry • Press o r to s cro ll to the d esir ed [...]

  • Page 29

    www.vtechphones.com 26 Handset and telephone ba se indi cators Han dset ico ns T e lep hone bas e lights Han dset light • Rin ger of f. (Bat ter y ind icat or) • Cyc les (l ow , m edi um, and f ull) whe n hand set bat ter y is c harg ing. Flas hes w hen th e batte ry p ower is l ow . • • On wh en th e hand set sp eakerp hone i s in use. IN [...]

  • Page 30

    www.vtechphones.com 27 Appendix Handset disp la y screen messages Display: When: cAl l There is an inco ming call. cHA rG I NG A hands et with low batter y has been placed on the tele phone base to rech arge. co NNe ct ING . . . Th e cor dles s hand set is s earc hing fo r the tel eph one ba se. eM PtY Ther e are no en trie s in the c all l og, dir[...]

  • Page 31

    www.vtechphones.com 28 Handset disp la y screen messages Display: When: PH oNe T he han dset i s in use. PlA ce I N cHA rGer The batte r y i s ver y low . The hand set sho uld be p lace d o n t he teleph one base to rec harg e. wAr N I N G cHe cK BAtte rY ! The b atter y i s not ins tall ed or no t inst alle d prop erly i n the ha nds et. - OR - Th[...]

  • Page 32

    www.vtechphones.com 29 Appendix Batter y Af ter t he bat te ry i s fully ch arg ed for 16 hour s, you can exp ec t the f ollowing p er form anc e: Op eratio n Op eratin g time Whi le in us e (talki ng) 1 0 hour s Whi le not in u se (stand by*) 1 00 h ours *Ha nd set is o ff t he te lep hon e bas e but n ot in u se. The b atter y n eeds c harg ing w[...]

  • Page 33

    www.vtechphones.com 30 Import ant safe t y in structio ns Whe n usi ng you r tele pho ne eq uip ment , bas ic saf ety p rec aut ions s hou ld al ways be f ollo wed: 1. Rea d and un der st and al l ins tru cti ons. 2. Fol low al l warn ing s and in str uc tion s mar ked on t he pr odu ct. 3. Unp lug t his p rod uct f rom t he wal l out let be fore c[...]

  • Page 34

    www.vtechphones.com 31 Appendix T roubleshoo tin g Problem Suggestion My teleph one does not work at a ll. • M ak e s ur e t h e b at t e r y i s i n st a l l ed a n d c h ar g e d c o r re c t l y ( pa g e 2). F or op t i mu m d a i ly per for man ce, retur n the c ord less h ands et to the te leph one ba se af ter use. • Ma ke su re t he p ow[...]

  • Page 35

    www.vtechphones.com 32 Problem Suggestion The b atter y d oes no t cha rge in t he han dset or th e hand set bat ter y do es not ac cep t cha rge. • Make sure th e ha nds et i s p lace d i n t he telep hone ba se c orr ect ly . T he CH ARG E li ght on the tele phon e base s houl d be on. • Rem ove th e bat ter y from th e ha nds et an d t hen r[...]

  • Page 36

    www.vtechphones.com 33 Appendix T roubleshoo tin g Problem Suggestion Ther e is no d ial ton e. • Fir st, tr y al l the ab ove sugg esti ons. • Move th e cor dles s hand set c loser t o the tel epho ne bas e. It mig ht be out o f rang e. • The te leph one li ne co rd mig ht be ma lfun cti onin g. T r y i nsta lling a n ew tele phon e line c o[...]

  • Page 37

    www.vtechphones.com 34 T roubleshoo tin g Problem Suggestion The te leph one d oes not r ing wh en ther e is an in com ing ca ll. • Make sur e the r inge r is on (pa ge 9) . • Make sur e the tel eph one li ne cor d and p ower adapte r are plu gge d in pro perl y (page 3). • The cord les s h ands et m ay be too far fr om the telep hone base. M[...]

  • Page 38

    www.vtechphones.com 35 Appendix T roubleshoo tin g Problem Suggestion I can not di al out . • Fir st, tr y al l the ab ove sugg esti ons. • Make sur e t here i s a d ial to ne befor e dial ing. It i s n orma l i f the c ord less h ands et takes a s eco nd or t wo to syn chro nize wi th the tele phon e base b efore p rodu cin g a dia l tone. Wai[...]

  • Page 39

    www.vtechphones.com 36 T roubleshoo tin g Problem Suggestion Ther e is noi se or inter fe renc e dur ing a tel epho ne co nversat ion. My c alls c ut in an d out whe n I am usin g the cor dle ss han dset . • The h ands et may be ou t of rang e. Move it c lose r to the tel epho ne bas e. • Ap plian ces or oth er cord less tel epho nes plu gge d [...]

  • Page 40

    www.vtechphones.com 37 Appendix T roubleshoo tin g Problem Suggestion I hear oth er call s when usi ng the te leph one. • Disconnec t the telephone base from the telephone jac k. Plug in a dif ferent telephone. If there are stil l ot her calls , t he pro blem is prob abl y i n t he wiri ng or lo cal ser vic e. C all your loca l te leph one co mpa[...]

  • Page 41

    www.vtechphones.com 38 T roubleshoo tin g Problem Suggestion My c ordl ess ha nds et bee ps and i s not per for ming n orm ally. • Make s ure t he powe r cor d is sec urely plug ged into the te leph one base. Pl ug th e un it int o a dif fere nt work ing e lec tri cal ou tlet n ot cont roll ed by a wall sw itch . • Move th e cor dles s hand set[...]

  • Page 42

    www.vtechphones.com 39 Appendix Operating ran ge This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance ----which can vary with the locations of the telephone base and handset, the weather, and the layout of[...]

  • Page 43

    www.vtechphones.com 40 About co rdless telephones Priva cy: The same feature s that make a c ord less t eleph one c onvenie nt cre ate som e limi tatio ns. T ele phone cal ls are t ransm itte d bet ween t he tel epho ne bas e and the cord les s ha nds et by rad io w aves, s o t here is a po ss ibil it y th at th e c ord les s tel eph one co nvers a[...]

  • Page 44

    www.vtechphones.com 41 Appendix W arranty 4. Pr odu ct t o the ex ten t tha t the p rob lem i s cau sed by u se wi th n on-V T e ch a cc ess ori es; or 5. Pr odu ct w hos e warr ant y/qu ali ty s tic ker s, pro du ct se ria l num ber p late s or el ect ron ic se ria l num ber s have b een r emove d, al tere d or re nde red i lle gib le; or 6. Pr od[...]

  • Page 45

    www.vtechphones.com 42 FCC , A CT A and IC regulatio ns FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential i[...]

  • Page 46

    www.vtechphones.com 43 Appendix FCC , A CT A and IC regulatio ns If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notied as soon as possi[...]

  • Page 47

    www.vtechphones.com 44 T echnical specication s Freque ncy c ontro l Cr yst al con troll ed PLL synt hesi zer T rans mit fr eque ncy Han dset: 1921 .5 36 - 1928.4 48 MHz T ele phon e base: 192 1 . 53 6-1 928. 448 MHz Chan nels 5 Nom inal ef fe cti ve rang e Ma xim um power al lowed by FCC a nd IC. Act ual op erati ng rang e may var y acc ord ing[...]

  • Page 48

    www.vtechphones.com 45 Index A Ab out co rdle ss tel epho nes 40 Advan ced o perat ion 16 B Bas ic op eratio n 1 4 Bat ter y 9, 29 C Call er ID 20 Call l og 21 , 28 Call wa iting 1 4 Char acter of c har t 1 7 Clea r voic email 12 D Date and t ime 8 Del ete from r edia l 25 Del ete from t he ca ll log 23 Del ete from t he dire cto ry 19 Des k /t abl[...]

  • Page 49

    www.vtechphones.com 46 M Mai ntenan ce 39 Make, an swer and en d cal ls 1 4 Mute 1 4 O Op eratin g rang e 3 9 Opt ions w hile o n call s 1 4 Out o f rang e tone 10 P Par ts ch eck list 1 R Red ial 24 Rese t to defaul t set ting s 13 Review r edi al 24 Review t he ca ll log 21 Review t he dir ect or y 16 Rin g melo dy 8 Rin g volume 9 S Sear ch th e[...]

  • Page 50

    VTECH TELECOMMUNICATIONS LTD. A member of T HE VTECH GROUP OF CO MP ANIES. Distr ibuted in th e U .S. A. by V T e ch Commu nicatio ns, Inc. Beaverton, Or egon Distr ibuted in Canad a by VT e ch T el ecommu nicatio ns Canada, Ltd., Richm ond, B.C . Copyri ght © 2007 for V TECH TE LECOMMUNICA TIO NS L TD. Printed in China . 91-001079-080-100[...]

  • Page 51

    U s e r ’ s m a n u a l www.vtechphones.com Model: 603 1[...]