VTech VT 1920C manual

1 Congratulations! You have purchased one of the most sophisticated cordless telephones on the market! The VTech VT 1920c has been designed to offer a new standard in cordless telephone technology. Unlike most other cordless phones, the VTech VT 1920c digitizes your voice using advanced ADPCM digital voice coding to provide noise and distortion fre[...]

2 • Easy answer - When the phone rings, simply press any key other than OFF , MUTE, or the V olume Keys on the handset to answer . • Auto hang up when returning the handset to the base cradle. • Extension in use indicator . • 24 Bit Digital Security Code. • DTMF and Pulse Dialing. • Low Battery Detect and W arning indicator . • Up to [...]

3 Parts Check List 1. Base unit, Handset and AC adaptor 2. One-Line T elephone Cord 3. Battery Pack 4. W all mount accessory 5. Belt clip INTRODUCTION To purchase replacement battery packs, call VTECH Communications at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-267- 7377. TELEPHONE LINE CORD A C PO WER ADAPT OR HANDSET BA TTER Y P A[...]

4 FCC and IC Regulations This equipment complies with Parts 15 and 68 of the Federal Communications Commission (FCC) rules for the United States. It also complies with regulations RSS210 and CS-03 of Industry and Science Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device mus[...]

5 FCC and IC Regulations FCC Part 68 The FCC requires that you connect your cordless telephone to the nationwide telephone network through a modular telephone jack (USOC RJ11C, RJ11W or RJ14). Your telephone company may discontinue your service if your equipment causes harm to the telephone network. They will notify you in advance of disconnection,[...]

6 Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of services in som[...]

7 When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1 . Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do [...]

8 SAVE THESE INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS 12.Unplug this product from the wall outlet and refer servicing to a VT ech authorized service facility under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or wate[...]

9 REPLACING THE BATTERY PACK CTIONS spare battery pack and it has been charging in the base unit, simply exchange the drained handset battery pack with the fully charged replace- ment battery pack from the base charger. Place the drained handset battery pack into the base charger to recharge. The base spare battery charger does NOT charge a battery[...]

10 Follow the steps below: 1. Remove the battery case cover by pressing on the ridged lines and sliding downward. 2. Discard the old battery pack. Don’t put the old battery pack in a trash compactor or a fire - it could burst. 3. Place the new battery pack in its housing with the metal contacts facing down. REPLACING THE BATTERY PACK PRESS and SL[...]

11 4. Exercise care in handling batteries in order not to short the battery with conducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause burns. To purchase replacement battery packs, call VTECH Communications at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-267- 7377. SPARE BATTERY CHARG[...]

12 REPLACING THE BATTERY PACK Power Backup When a Spare Battery pack is installed in the Base Unit, the VTech VT 1920c uses this battery pack to provide operational backup in case of a power failure. If you have a fully charged battery pack in the Spare Battery pack charger and there is a power outage, you will still be able to place and receive ca[...]

13 GETTING STARTED Charge the handset battery pack before use. The battery pack recharges automatically whenever the handset is in the base unit. The batteries must be charged for 16 hours before using your phone for the first time. Setting Up Your VTech VT 1920c Choose an area near an electrical outlet and a telephone wall jack. AC Power Adaptor P[...]

14 GETTING STARTED Fill in the telephone number card on the base unit. FILL IN THE TELEPHONE NUMBER CARD MEMORY 1 2 3 4 5 6 7 8 9 10 Check for a dial tone . After the battery pack is charged, rotate the Base Unit antenna to an upright position. Pick up the Handset and press PHONE " PHONE ON " will appear on the LCD, and you will hear a di[...]

15 Figure 1 Figure 2 USING THE W ALL MOUNT ADAPTOR 1. Choose a spot near an electrical outlet and a telephone jack. Y ou phone requires a modular telephone jack and a standard electrical outlet (120v AC). The power cord is six feet long; make sure there is an electrical outlet within reach of the Base Unit. The outlet should not be controlled by a [...]

16 THE LCD DISPLAY LCD Display Messages is displayed when the handset microphone has been muted. is displayed when the handset ringer has been programmed off. the PHONE ON indicator is displayed when the phone is in use. is displayed when the unit is in a low- battery condition. The handset typically operates for at least 5 minutes after the low ba[...]

17 THE HANDSET LAYOUT THE HANDSET FEA TURES FLASH PAUSE 2 3 6 79 # abc def jkl mno pqrs wxyz oper 0 tone MEM * 5 1 4 8 HOLD OFF PHONE CID REDIAL PROG CLR/DEL MUTE ghi ANTENNA LCD DISPLA Y HOLD OFF KEY PHONE KEY DIALING KEYS (0-9) TONE (T emporary T one) CALLER ID REDIAL MUTE CLEAR/DELETE PROGRAM MEMORY BA TTERY COMP ARTMENT VOLUME UP & DOWN tuv[...]

18 THE BASE UNIT LA YOUT THE BASE UNIT FEA TURES SP ARE BATTER Y INDICA TOR PULSE TONE TONE/PULSE SELECTOR AC POWER JACK PHONE CORD JACK 9V DC TEL LINE MEMORY DIALING 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 PAGE POWER HS IN-USE CHARGING SPARE BA TT ANTENNA POWER INDICA TOR IN USE INDICA TOR HANDSET CHARGE INDICA TOR MEMORY DIALING BA TTE[...]

19 QUICK REFERENCE GUIDE TO MUTE A CALL • Press MUTE to disable the handset microphone. • Press MUTE again to return to normal two way conuersation. TO P AGE THE HANDSET • T o page from the base, press P AGE . • T o cancel the P AGE either press P AGE again on the base or press OFF on the handset. STORING MEMORY (SPEED) DIAL NUMBERS: • Th[...]

20 CID - CALLER ID PRESS YOU WILL SEE CID FLASH PAUSE 2 3 6 79 # abc def jkl mno pqrs tuv wxyz oper 0 tone MEM * 5 1 4 8 HOLD OFF PHONE CID REDIAL PROG CLR/DEL MUTE ghi QUICK REFERENCE GUIDE * * • T o view the time and date of the call press and hold the 7 key . The time and date will be shown along with the phone number . Y ou will see something[...]

21 BASIC OPERATION MAKING CALLS You can make calls directly from the handset whether you are at the base or away from it. NOTE: There are two different ways to dial a number: 1. Press the PHONE key and wait for dial tone. Then dial the number you want. Or 2. Enter the number onto the display first, then press the PHONE key . This will dial the numb[...]

22 ADVANCED FUNCTIONS CALL WAITING While you are on a call, you will hear an alert signal, warning that a second caller is trying to reach you. CALL WAITING is a subscription service, available from most local telephone service providers. Contact your provider for details. If you subscribe to this service linked with CALLER ID (CID), the name and/ [...]

23 ADV ANCED FUNCTIONS Changing Ringer Types To program, the handset must be OFF . To select a different ringer type do the following: Press: PROG Press: # Press: 1 for ringer type 1 2 for ringer type 2 3 for ringer type 3 4 for ringer type 4 The handset LCD will show the ringer type selected, for example Press PROG or OFF to exit. Turning Off The [...]

24 ADVANCED FUNCTIONS Advanced Dialing There are two different ways to dial a number: 1. Press the PHONE key and wait for a dial tone. Then dial the number you want either manually , using MEMOR Y (MEM) dialing, CID dialing or REDIAL . 2. Enter the number you wish to dial on the display first. Then press the PHONE key . This will dial the number wh[...]

25 MEMORY DIALING Unsuccessful programming can result from not correctly completing the programming sequence. For example, if after entering a number on the LCD and entering program mode, the OFF key were pressed instead of entering a valid memory location, the Storing Memory (Speed) Dial numbers To program a speed dial location, do the following: [...]

26 Dialing From Memory • Press PHONE to get a line. • Press MEM , you're prompted to enter a speed dial location number: NOTE: The ability to temporarily add memory contents to digits already entered on the display operates in the same way for CID and speed dial memories. In this way, long distance and area codes (for example, 1503 ) can b[...]

27 Storing Special Codes To insert a pause in a phone number, press HOLD at the appropriate point when entering the number on the LCD. This inserts a 2 second pause. A " P " appears in the display to show the pause. For longer pauses, press HOLD two or more times. Each press makes the pause 2 seconds longer and is treated as a stored digi[...]

28 CID-CALLER ID CID - CALLER ID Your VTech VT1920C cordless phone is capable of displaying the name and/ or phone number of the person calling, before you answer the phone. Subscription to Caller ID service through your local phone company is required to utilize this feature. If you subscribe to alphanumeric (name & number) Caller ID service, [...]

29 CID-CALLER ID Special Message Indicators Out of Area Calls If for any reason the telephone number of the caller is unavailable, or if the caller is outside the CID service area, the message UNAVAILABLE is dis- played on the LCD. “Private” Calls If the caller has exercised the option to block his or her number from being sent, then the displa[...]

30 CID-CALLER ID There may be additional characters in the name which can not be shown on the current display. Press the ( 9 ) key. This will overwrite the CID memory location on the top line to show up to a maximum of 15 alpha characters for the duration of the key press. The first 12 alpha characters will be on the top line with up to 3 additiona[...]

31 DELETING NUMBERS Pressing the CLR/DEL button deletes the CID number displayed. • While the phone is in CID mode, press the CLR/DEL key once to delete the current call and the display will show: CID-CALLER ID • The older CID records will be moved forward by one location . • Press and hold the CLR/DEL key for more than 2 seconds to delete th[...]

32 ADDITIONAL OPERA TING TIPS OUT OF RANGE WHEN PHONE IS ON If you are presently engaged in a phone conversation move closer to the base. If the base unit does not communicate with the handset within 25 seconds of losing contact, it will automatically hang up. OUT OF RANGE WHEN PHONE IS OFF If the phone is OFF , the handset and base still monitor e[...]

33 MAINTENANCE TAKING CARE OF YOUR TEL- EPHONE. Your VTech VT1920C cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if i[...]

34 IN CASE OF DIFFICULTY If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTECH Communications at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-267-7377. THE PHONE DOESN’T WORK AT ALL. • Make sure the Power Cord is pugged ?[...]

35 COMMON CURE FOR ELECTRONIC EQUIPMENT Electronics, like people, can sometimes get confused. If the unit does not seem to be responding normally, then try putting the handset in the cradle. If it does not seem to respond after trying this a few times, do the following (in the order listed): 1. Disconnect the power to the base. 2. Disconnect the ha[...]

36 FOR HOW LONG AFTER THE ORIGINAL PURCHASE? • To the original purchaser only - ONE YEAR. WHAT WILL VTECH DO? • At our option, repair or replace your unit. HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY? • In the U.S. Call VTECH Communications customer service for Return Authorization at: 1-800-595-9511 in canada call Vtech Electronics at 1-800[...]

37 W ARRANTY ST A TEMENT WHAT DOES OUR WARRANTY NOT COVER? • Batteries • Damage from misuse, neglect, or acts of nature (lightning, floods, power surges, etc.) • Products which may have been modified or incorporated into other products • Products purchased and/or operated outside the USA, its territories, or Canada. • Products serviced by[...]

38 TECHNICAL SPECIFICA TIONS FREQUENCY CONTROL Crystal Controlled Dual PLL Synthesizer TRANSMIT FREQUENCY Handset : 925.05 MHz to 927.75 MHz ( All ten channels within this range) Base : 902.3 MHz to 905.0 MHz (All ten channels within this range) RECEIVE FREQUENCY Handset : 902.3 MHz to 905.0 MHz ( All ten channels within this range) Base : 925.05 M[...]

39 INTRODUCTION ............................................................................................................... 1 Special Features ............................................................................................................. . 2 Parts Check List ........................................................................[...]

Distributed in the U.S.A. by VTECH Communications, 8770 SW Nimbus Avenue / Beaverton, Oregon, 97008. Distributed in Canada by VTECH Electronics Canada Ltd., Suite 200 - 7671 Alderbridge Way Richmond, B.C. V6X 1Z9. Copyright 1997 for VTECH COMMUNICATIONS LTD.. 91-5006-12-00 ISSUE 0 Is a trademark of VTECH COMMUNICATIONS LTD.., a member of THE VTECH [...]