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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Wacom PTH-451, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Wacom PTH-451 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Wacom PTH-451. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Wacom PTH-451 should contain:
- informations concerning technical data of Wacom PTH-451
- name of the manufacturer and a year of construction of the Wacom PTH-451 item
- rules of operation, control and maintenance of the Wacom PTH-451 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Wacom PTH-451 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Wacom PTH-451, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Wacom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Wacom PTH-451.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Wacom PTH-451 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
User’ s manual 1 Contents Intuos Pro (PTH-451, PTH-651, PTH-851) Setting up Intuos Pr o Using the Pen T ablet contr ols The Intuos pro multi-touch experience Customizing Intuos pro Application-specific settings W orking with multiple tools Going wireless with Intuos pr o T roubleshooting Index 1 Contents Index[...]
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Page 2
2 2 Index Contents 2 Index Contents Contents Index Intuos pro User’ s Manual V ersion 1.0, Rev J3113 Copyright © Wacom Co., Ltd., 20 13 All rights reserved. No part of this manual ma y be repr oduced except for yo ur express personal us e. W acom r eserves the right to revise th is publication without oblig ation to pr ovide notification of such[...]
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Page 3
3 Contents Index 3 Index Contents 3 Index Contents T ABLE OF CONTENTS 3 ABOUT THE MANUAL 5 ABOUT Y OUR INTUOS PRO TABLET 6 System requirements 6 Intuos Pro tablet 7 Intuos Pro Pen 9 SETTING UP INT UOS PRO 10 Connecting In tuos Pro to your compu ter 10 USB cable installation 10 Installing the driver 11 Configuring the tabl et orientation 12 The tabl[...]
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Page 4
4 Contents Index 4 Index Contents 4 Index Contents APPENDIX 81 Replacing the pe n nib 81 Uninstalling Intuos Pro 82 Installing multip le tablets 83 Using integrated applications 83 Importing expert settin gs 84 Using the opt ional Airbru sh and Art Pen 85 Using the optional mou se 86 Customizing the mouse 87 T esting the mouse 89 Pen and digital in[...]
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Page 5
5 Contents Index 5 Index Contents 5 Index Contents ABOUT THE MANUAL This manual provides quick access to information abou t your Intuos Pro. The information is common to Windows and Mac computers and Windows screen captur es ar e shown, unless otherwise n oted. • Go directly to T able of Contents or Index t opics by clicking on them. • Use the [...]
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Page 6
6 Contents Index 6 Index Contents 6 Index Contents ABOUT YOUR INTUOS PRO TABLET This section introduces you to Intuos Pr o featur es an d functionality . Ther e are thre e models of the Intuos Pro. The model numb er is on the back of your tablet . All models support pen and touch inp ut. Y our Intuos can only be used with a compatible Wacom pen, su[...]
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Page 7
7 Contents Index 7 Index Contents 7 Index Contents INTUOS PR O TABLET Status LEDs • An LED will glow dimly when Intuos Pro is connected to an active USB port. • An LED will brighten when you touch the active area, or use the pen, T ouch Ring or ExpressKeys. • LEDs also indicate which of th e four T ouch R ing modes ar e active . For wireless [...]
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Page 8
8 Contents Index 8 Index Contents 8 Index Contents USB port Security lock slot fo r pen tether or security cable. Wireless compartment See Wir eless setup . Battery compartme nt Small-sized tablets ar e equipped with a single cover use d to access the W aco m wirele ss module and rechar geable battery . W acom wire less module slot Storage compart [...]
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Page 9
9 Contents Index 9 Index Contents 9 Index Contents INTUOS PR O PEN All Intuos Pro Pens ar e cor dless and battery free. Eraser Grip area Side switch (rocker style) Replaceable nib (pen tip) Pen stand Unscrew the base to acc ess the nib removal tool and assorted r ep lacement n ibs. Nib removal tool Replacement n ibs See Pr oduct information to lear[...]
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Page 10
10 Contents Index 10 Index Contents 10 Index Contents SETTING UP INTUOS PRO CONNECTING INTUOS PR O TO YOUR COMPUTER A USB cable for connecting the Intuos pro to your computer is pr ovided. • Connect the USB cable to the Intuos pro as shown. • Connect the other end of the cable to a USB port on your computer . When the connection is complete, th[...]
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Page 11
11 Contents Index 11 Index Contents 11 Index Contents INSTALLING THE DRIVER On Windows systems, the d river installs automatical ly when the Intuos pro is connected to your computer . The driver is also on the Installa tion CD, or as a download from th e Support ar ea of the W ac om website. On the Mac, you can install the driver from the CD, or do[...]
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Page 12
12 Contents Index 12 Index Contents 12 Index Contents CONFIGURING THE TABLET ORIENTATION When you first instal led Intuos pr o, you wer e pr om pted to choose a default tablet orientation. The orientation you ch ose was used to d etermine the tabl et default set tings. However , you can reconfigur e Intuos pro for left- or right-handed users at any[...]
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Page 13
13 Contents Index 13 Index Contents 13 Index Contents THE TABLET ACTIVE AR EA Depending on your tablet model, Intuos pr o can accept pen input or both pen and touch inp ut. The tablet active area is the ar ea of your Intuos pr o tablet that senses pen in put or touch. T ouch is ignored whenever the pen tip or eraser is within the tablet proximity r[...]
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Page 14
14 Contents Index 14 Index Contents 14 Index Contents W ORKING WITH MULTIPLE MONITORS If your computer is equipped with more than one mo nitor , Intuos pro will map to the monitors based on how they are configur ed in the display pr operties control panel. • If more than one monitor is in use and you ar e in extended monitor mo de, the tablet map[...]
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Page 15
15 Contents Index 15 Index Contents 15 Index Contents USING INTUOS PRO This section describes the functionality of the Intuos pr o. See also The Intuos pro multi-touch experience Important: Use only a compatibl e W acom pen, such as the pen that shipped with y our pr oduct, or a W acom accessory tool specified for use with Intu os pro. Other pens m[...]
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Page 16
16 Contents Index 16 Index Contents 16 Index Contents HOLDING THE PEN Hold the Grip Pen as you would a normal pen or pencil. Adjust your grip so that the side switch is in a convenient location where you can easily toggle it with your thumb or forefinger . Be careful not to accidentally press the switch while drawing or positionin g with the pen. T[...]
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Page 17
17 Contents Index 17 Index Contents 17 Index Contents POSITIONING T o position the scre en cursor , move the pen slightly above the active area without touching the scr een surface. Pr ess the p en tip on the sc reen to make a selection. CLICKING T ap the screen once with the pen tip, or touch it to the screen with enough pr essur e to r egister a [...]
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Page 18
18 Contents Index 18 Index Contents 18 Index Contents USING THE SIDE SWITCH The pen side switch has two customizable functions that can be selected by r o cking the switch in either direction. Y ou can use the switch when ever the pen tip is within 10 mm (0.4 inch) of the table t active area. Y ou do not have to touch the pen tip to the tablet in o[...]
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Page 19
19 Contents Index 19 Index Contents 19 Index Contents Notes: On small tab lets, the ExpressKey default sett ings from top to bo ttom are: T OUCH O N /O FF , S ETTINGS , S HIFT , and C TRL /C MD , A LT /O PT , and P AN /S CROLL . The ExpressKeys can be oper ated in combination with one ano ther . For example, custom ize one key fo r the C TRL functi[...]
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Page 20
20 Contents Index 20 Index Contents 20 Index Contents USING THE EXPR ESSKEY DISPLAY Y ou can view the current setting for an y individual ExpressKey at any time. • Press an Expr essKey to activate the ExpressKey disp lay on your p rimary monitor . T he ExpressKey you touch appears highlight ed in the display . • If an ExpressKey has been disabl[...]
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Page 21
21 Contents Index 21 Index Contents 21 Index Contents USING THE T O UCH RING Slide your finger around the ring to zoom in or out, scroll up or down, or to is sue the assign ed keystr oke functions. Important: Some applications can override and control the T ouch Ring functions. For details, see Using integrated applications . Use the W acom T ablet[...]
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Page 22
22 Contents Index 22 Index Contents 22 Index Contents CONTR OL PANEL Use the W acom T ablet control panel to customize your Intuos pro tablet or tools. When you open the control panel, an icon for the Grip Pen or other tablet tool and a T OUCH icon are displayed in the T OOL list. T o customize, make cha nges to the tab c ontr ols. Experime nt with[...]
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Page 23
23 Contents Index 23 Index Contents 23 Index Contents T ool Tips are available for most cont rol p anel items. Position t he scr een cursor over a n item and let it r est there. The appr opriate T ool Tip will pop up in a few moments. Y our keyboard tab and arrow keys can also be used to navigat e the contr ol panel. See Customizing Intuos pro . Co[...]
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Page 24
24 Contents Index 24 Index Contents 24 Index Contents THE INTUOS PRO MULTI-TOUCH EXPERIENCE Intuos pro is designed to enhance the way you work. T ouch enables you to interact with a computer using only your fingertips on the Intuos pro tablet. Y ou can use touch on Intuos pro as you would on any other Mac or Wi ndows device, s uch as phon es, track[...]
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Page 25
25 Contents Index 25 Index Contents 25 Index Contents NAVIGATING WITH TOUCH The touch feature of your Intuos pr o touch tablet enables you to contr ol a computer using only your fingertips on the tablet surface. See The tablet active area . T ouch options can be individual ly enabled or disabled wit hin the W acom T ablet con trol panel. T ouch is [...]
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26 Contents Index 26 Index Contents 26 Index Contents SETTING THE TOUCH OPTIONS Select the T OUCH O PTIO NS tab. The touch op tions determine how fast you must move or tap your fin gers in order for an action or gestur e to be recognized. Adjusts the screen pointer fo r speed of tracking and na vigating. Cho ose a S LOW speed to move the screen cur[...]
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Page 27
27 Contents Index 27 Index Contents 27 Index Contents CHOOSING CUSTOM TOUCH FUNCTIONS T o create custom touch gestures, select the M Y G ESTURES tab. To u c h gestur es ar e available when selected, and are modified based on your selection fr om the dr op-down menus. Position the screen cursor ov er a touch option to see a sta tic image of that fun[...]
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Page 28
28 Contents Index 28 Index Contents 28 Index Contents CUSTOMIZING INTUOS PRO Use the W acom T ablet control panel to customiz e Intuos pro for the way you like to work. Advanced users can learn how to furthe r optimize Intuos pr o by creati ng Application-specific settings . Control panel overview Customizing the pen Setting the touch opti ons T ab[...]
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Page 29
29 Contents Index 29 Index Contents 29 Index Contents CUSTOMIZING THE PEN Y ou can easily customize the pen. Use the pen to open the W acom T ablet contr ol pan el. The pen will be selected in the T OOL list and the appropriate tabs will be displa yed. If not automatically selected, choose the pen from the T OOL list. Sele ct a tab and choose fr om[...]
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Page 30
30 Contents Index 30 Index Contents 30 Index Contents ADJUSTING TIP FEEL AND DOUBLE-CLICK T o adjust the tip sensitivity of your pen, select the P EN tab. The T IP F EEL slider customizes the amount of pressure needed to click, draw , or ink. T o create broad brush s trokes or to click with a light touch, use a S OFT tip settin g. For maximum contr[...]
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Page 31
31 Contents Index 31 Index Contents 31 Index Contents ADJUSTING ERASER FEEL T o adjust the eraser sensitivit y of your pen, select the E RASER tab. ADVANCED TIP AND ERASER PRESSUR E SETTINGS T o further customize tip or eraser pr essur e settings, se lect the P EN or E RASER tab and click on the C USTOMIZE ... b utton. Options within the P EN F EE [...]
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Page 32
32 Contents Index 32 Index Contents 32 Index Contents CUSTOMIZING TOOL BUTTONS Select the P EN tab to change the functions assigned to the side switches and tip of your pen. Select the function to perform wh en pres sing the upper or lo wer side switch. The selected fu nction occurs when you bring the pen tip within 10 mm (0.4 inch) of the t ablet [...]
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Page 33
33 Contents Index 33 Index Contents 33 Index Contents CUSTOMIZING TH E EXPRESSKEYS T o customize the ExpressKeys, select the E XPRESS K EYS tab. Each key can be customized to perform a Display T oggle, modifier , keys troke, or other function. When you open the E XPRE SS K EYS tab, the current functions ar e shown in the corr esponding pull-down me[...]
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Page 34
34 Contents Index 34 Index Contents 34 Index Contents CUSTOMIZING THE T OUCH RING T o customize the T ouch Ring, select the T OUCH R ING tab. T ouch Ring functions can be modified to perform various zooming, scrolling, or custom keystr oke actions. Important: Some applications can override and control the T ouch Ring functions. For details, see Usi[...]
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Page 35
35 Contents Index 35 Index Contents 35 Index Contents T ABLET TO SCREEN MAPPING Select the M APPING tab to define the relation ship between tool movement on the tablet surface and cursor movement on the monitor scr een. By default the entire active ar ea of the tablet maps to the entire monitor . If more than one monitor i s in use the tablet will [...]
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Page 36
36 Contents Index 36 Index Contents 36 Index Contents Notes: Y ou can switch between pen mode and mouse mode by using the Radial Menu . If you frequently switch betw een pen mode and mouse mode, you can assign the M ODE T OGGLE .. . function to one of your tool buttons. Use O RIENTATION to select right or left orientation fo r the ExpressKeys. M OD[...]
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Page 37
37 Contents Index 37 Index Contents 37 Index Contents PORTION OF SCRE EN AR EA T o define which portion of the display scre en your tablet will map to, in the M APPING tab choose a S CR EEN A REA option. F ULL Maps the entire monitor(s) ar ea. This is the default sett ing. See also Wo r k i n g with multiple monitors . M ONITOR Maps the entir e ar [...]
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38 Contents Index 38 Index Contents 38 Index Contents PORTION OF TABLET AREA T o define the tablet ar ea that will be mapped to the s cree n are a, in the M APPING tab choose a T ABLET A RE A option. F ULL The entire active ar ea of the tablet is mapped. This is the default setting. P ORTION ... In the dialog box that appears, choose a method for d[...]
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Page 39
39 Contents Index 39 Index Contents 39 Index Contents BUTTON FUNCTIONS Customize Intuos pro for the way you like to work. Si mply use the W acom T ablet control panel to change the button function that is assigned to a too l butt on, ExpressKey , T ouch Ring, or Radial Menu setting. Button function options may vary , depending on your tablet model.[...]
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Page 40
40 Contents Index 40 Index Contents 40 Index Contents FUNCTION NAME DESCRIPTION K EYSTR OKE ... Enabl es you to simulate keystr okes. Select th is option to display the D EFIN E K EYSTROKE dialog box. Enter a keystroke or keystroke combination in the K EYS entry box. Keystroke combinations c an include le tters, numbe rs, functi on keys (suc h as F[...]
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Page 41
41 Contents Index 41 Index Contents 41 Index Contents FUNCTION NAME DESCRIPTION M ODIFIER ... Enables you to simulate modifier key(s) (such as S HIFT , A LT , or C TRL for Windows, or SHIFT , OPTION , CO MMAND , and CONTROL for Mac). Many ap plications use modifier keys to con strain the s ize or pla cement of objects. R ADIAL M ENU Displays the Ra[...]
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Page 42
42 Contents Index 42 Index Contents 42 Index Contents FUNCTION NAME DESCRIPTION A UTO S CROLL /Z OOM Sets the T ouch Ring to zoom in most gr aphics applications and scr oll in most other applications. S CROLL Sets the T ouch Ring for scrolling only action. Z OOM Sets the T ouch Ring for zooming only action. S HOW D ESKT OP Minimizes all open win do[...]
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Page 43
43 Contents Index 43 Index Contents 43 Index Contents FUNCTION NAME DESCRIPTION P RECI SI O N M ODE Change s the mapping around the current pen tip positio n so that you must move the pen farthe r for the sc reen cursor to cover a spe cific distance o n the display screen. This feature can be ve ry useful f or the precise control of pen or br ush s[...]
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Page 44
44 Contents Index 44 Index Contents 44 Index Contents FUNCTION NAME DESCRIPTION E RASE Sets a button so that when th e button is pressed, the pe n tip will act like the eraser in applications that support the E RASE function. See T ablet controls . S ETTINGS Activates (on your display screen) an interactive diagr am of the curr ent ExpressKey , T o[...]
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Page 45
45 Contents Index 45 Index Contents 45 Index Contents FUNCTION NAME DESCRIPTION T ABLET PC •T ABLET PC I NPUT P ANEL (T ablet PCs and Windows systems that suppo rt the T ablet PC Input Panel. ) Opens the T ablet PC Input Panel when you press a tool button set to this function . •J OURNAL (Win dows 7 and Vista, and T ablet PC sy stems that in cl[...]
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Page 46
46 Contents Index 46 Index Contents 46 Index Contents USING AND CUSTOMIZING THE RADIAL MENU The Radial Menu is a pop-up menu that provides quick access to ed iting, navigation, media contr ol functions, and more. • Set a tool bu tton or Expre ssKey to the R ADIAL M EN U function. Pr ess the button to display the Radial Menu centered at the scr ee[...]
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Page 47
47 Contents Index 47 Index Contents 47 Index Contents W ORKING WITH DISPLAY T OGGLE Display T oggle is available when work ing on multiple monitor systems. This feature allows you to work with your tablet on all displays or on one display at a time. See W orking with multiple monit ors . In the W acom T ablet control panel, the D ISPLAY T OGGLE tab[...]
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Page 48
48 Contents Index 48 Index Contents 48 Index Contents All monitors are sele cted in the toggle sequence by de fault. Uncheck any monitor you want r emoved fr om the sequence. • The base mapping is the tablet and display mapping that is defined in the M APPING ta b. By default, this inclu des all monitors unless yo u have defin ed a specifi c moni[...]
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Page 49
49 Contents Index 49 Index Contents 49 Index Contents APPLICATION-SPECIFIC SETTINGS Y ou can customize your tools for use with a particular application. For example, you may prefer a firm pen tip pressur e setting in one appl ication and a soft pr essur e setting in another . The A PPLICATION list enables you to add an ind ividual appli cation to t[...]
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Page 50
50 Contents Index 50 Index Contents 50 Index Contents CREATING AN APPLICATION-SPECIFIC SETTING First choose the T ABLET and T OOL for which you want to create an application- specific setting. After adding an application, its icon appears in the A PPLICATION list whenever the respective tool is selected in the T OOL list. Select the a pplication an[...]
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Page 51
51 Contents Index 51 Index Contents 51 Index Contents W ORKING WITH MULTIPLE TOOLS The W acom T ablet control panel is designed to help you customize and keep track of the settings for your tablet and Intuos pro tools . The tool you use to open the contr ol panel is automatically selected, and the appr opriate tabs for th at tool ar e displayed. T [...]
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Page 52
52 Contents Index 52 Index Contents 52 Index Contents ADVANCED OPTIONS Click on the W acom T ablet control panel O PTIONS ... button to access the advanced O PT IONS dialog box. Y o u can change the S IDE S WITCH M ODE to best fit the way you like to use the pen when ma king right-clicks or other click functions. Select: •H OVER C LICK to perform[...]
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Page 53
53 Contents Index 53 Index Contents 53 Index Contents MANAGING PR EFER ENCES Use the W acom tablet prefer ences utility to manage your tablet pr eferences for single or multiple users. Windows 8 : From the Windows 8 Start scr een, click the W ACOM T ABLET P RE FE RE NC E F ILE U TILITY tile. If you are using W indows 8 Classic Desktop, p ress the W[...]
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Page 54
54 Contents Index 54 Index Contents 54 Index Contents GOING WIRELESS WITH INTUOS PRO Intuos Pro tablets are design ed to let you go wire less by adding the W acom wireless accessory kit. WIR ELESS ACCESSORY COMPONENTS The W acom wireless accessory kit in cludes the following components: T o install the kit, s ee Wire less setup . Wire less setup Ba[...]
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Page 55
55 Contents Index 55 Index Contents 55 Index Contents WIR ELESS SETUP Configure Intuos Pr o fo r wireless operation. 1. If you have been using Intuos Pr o as a wir ed tabl et, disconnect the USB cable. 2. T urn the tablet over . Remove the wi reless compartment cover(s). See (A). Slide cover(s) away fr om tablet body to r e move. Medium- and lar ge[...]
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Page 56
56 Contents Index 56 Index Contents 56 Index Contents ESTABLISHING A WIR ELESS CONNECTION Connect wire lessly with Intuos Pr o. 1. Fully char ge the tablet battery . See Charging the battery . When the battery is fully char ged as shown by the gr een LED, disc onnect the USB cab le and you ar e r eady to w ork wir elessly . 2. Press the power butto[...]
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Page 57
57 Contents Index 57 Index Contents 57 Index Contents Products using wir eless signals may interfer e wi th the equipment on commerc ial airc raft, and regulations requir e that all wireless device s be tur n ed off when traveling in an airplane. T ur n off the Intuos Pro tablet wir eless signal by turning off or r emoving the wireless mo dule (the[...]
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Page 58
58 Contents Index 58 Index Contents 58 Index Contents BATTERY AND POWER MANAGEMENT This section contains important information abou t the rechar geable battery and power management features of your Intuos Pr o tablet when used wir e lessly . Be sure to r eview the followin g sections. Char ging the battery Battery and wireless connection status Pow[...]
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Page 59
59 Contents Index 59 Index Contents 59 Index Contents BATTERY AND WIRELESS CONNECTION STATUS When in wireless mode, Intuos Pr o pr ovides yo u with additional feedba ck about your tablet. • A tablet status LED shows the following: • On the W acom wir eless module, the ba ttery status LED shows the following: • A battery status icon appears in[...]
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Page 60
60 Contents Index 60 Index Contents 60 Index Contents POWER SAVING FEATURES When configured for wir eless operation, Intuos Pro us es a number of power saving featur es to conserve the tablet battery charge and improve performance. Important: Conserve battery power by tu rning off the wireless module when you ar e not using the tablet. Push the pow[...]
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Page 61
61 Contents Index 61 Index Contents 61 Index Contents BATTERY LIFE INFORMATION When using your Intuos Pr o wir elessly , the battery li fe will vary depending up on usage and your tablet model. For example, you can expe ct a full day of working charge when using small- and medium-sized tablet models. If you have a lar ge In tuos Pr o tablet model, [...]
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Page 62
62 Contents Index 62 Index Contents 62 Index Contents BATTERY R EPLACEMENT If your tablet battery has exc eeded its life span and can no longer be char ged or no longer holds a char ge, it will need to be replaced. Be su re to use only the r echar geable battery designed for your tablet. For information, see Ordering parts and accessories . Importa[...]
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Page 63
63 Contents Index 63 Index Contents 63 Index Contents WIR ELESS MODULE R EMOVAL T o remove the wireless module: 1. T urn the tablet over . Remove the wireless comp artment cover . Medium- and lar ge-sized tablets are equipped with two covers: one for the Wacom wir ele ss module, a nd one for the r echa r geable batt ery . Small-sized tablets come w[...]
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Page 64
64 Contents Index 64 Index Contents 64 Index Contents T ESTING THE WIR ELESS CONNECTION A tablet status LED should glow whenever the tabl et is properly connected and your computer has recognized it as a USB device. If you encounter pr oblems with the wireless connection, perform the following checks. 1. First check the general Tr o u b l e s h o o[...]
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Page 65
65 Contents Index 65 Index Contents 65 Index Contents TROUBLESHOOTING If you are having tr ouble, W acom re commends you do the following: 1. If the tablet driver failed to load properly , firs t perform the recommended action in any error message that may appe ar on your scr een. If that does not solve the pr oblem, r eview the tr oubleshooting pr[...]
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Page 66
66 Contents Index 66 Index Contents 66 Index Contents T ESTING YOUR TABLET 1. T urn on your com puter and wait until the system has fully loaded. 2. Check the USB connec tion. A tablet status LED should glow whenever the tablet is properly connected and your computer ha s r egister ed it as a USB device. If not: • Make sur e the tabl et USB cable[...]
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Page 67
67 Contents Index 67 Index Contents 67 Index Contents 4. Check the pen. If the tablet driver does not load properly , the pen will not work pr operly . (Y ou will be able to use the pen tip to move the scr een cursor and click, but th er e will be no other pen functionalit y .) Install t he tablet dr iver softwar e. • Move your pen across the tab[...]
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Page 68
68 Contents Index 68 Index Contents 68 Index Contents T ESTING THE TABLET CONTR OLS AND TOOLS If your Intuos Pro tools or tablet controls do not wo rk as you expect, it is a good idea to first check the assigned functions or r eset them to their default condit ions. Y ou will also want to do this if you have a touch-sensitive tablet model and encou[...]
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Page 69
69 Contents Index 69 Index Contents 69 Index Contents T ESTING THE EXPRESSKEYS 1. With the D IAGNOSTICS dialog box open, observe the T ABLET I NFO column as you test each ExpressKey . Be sur e to select the tablet uni t you ar e testin g from the T ABLET I NFO column. 2. T est the keys by pr essin g them one at a t ime. Each time you pr ess a key ,[...]
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Page 70
70 Contents Index 70 Index Contents 70 Index Contents T ESTING A PEN 1. With the D IAGNOSTICS dialog box open, and while observing the P OINTING D EV ICE I NFO column, bring your Intuos Pro tool within 10 mm (0.4 inch ) of the tabl et active ar ea. A value for P ROX IM I T Y , the D EVICE N AME , D EVICE T YPE , and a D EVICE S/N (serial number) sh[...]
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71 Contents Index 71 Index Contents 71 Index Contents T R OUBLESHOOTING TABLES If you encounter problems with your Intuos Pr o tools or tablet , see the following tables. Y our problem may be described here, and you can try the solution offered. For additional information, visit the Support pa ge of the W acom web site at http://wacom.com. General [...]
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Page 72
72 Contents Index 72 Index Contents 72 Index Contents PEN PR OBLEMS When working in some applications, the ExpressKeys or T ouch Ring perform a differ ent function than what is set in the Wacom T ablet contro l panel. Some applications can override an d contr ol the Expr essKey and T ouch Ring functions. See Using integrated applications . If using[...]
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Page 73
73 Contents Index 73 Index Contents 73 Index Contents Y ou have to press har d with the pen when clicking, drawing, or writing. Open the W acom T ablet control panel and go to the P EN tab. Move the T IP F EEL slider toward S OFT , or select C USTOMIZE ... and decrease the S ENSITIVITY and C LICK T HR ESHOLD settings. The pen tip does not function.[...]
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Page 74
74 Contents Index 74 Index Contents 74 Index Contents T OUCH PR OBLEMS WIRE LESS CONNECTION PR OBLEMS When using the pen to operate the T ouch Ring, the T ouch Ring does not work well. The T ouch Ring is designed to be us ed with your finger , and does not work with the pen tip. When using Intuos Pro on a multiple monitor system, you cannot use the[...]
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Page 75
75 Contents Index 75 Index Contents 75 Index Contents After pressing the power button on the wireless module, a tablet st atus LED glows steadily for 4 seconds and then tur ns off. If a wir eless connection is not establis hed, the wir eless module wil l turn off after 4 seconds. • Make sure the wir eless r eceiver is properly connected to an act[...]
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Page 76
76 Contents Index 76 Index Contents 76 Index Contents The wireless LED does not illuminate after pressing the power button on the wire less module. T ry again. Then: 1. V erify the W acom wireless r eceiver is properly connected to an active USB port. If connecting to a USB hub, make sur e the hub is connected to an active USB port and that the hub[...]
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77 Contents Index 77 Index Contents 77 Index Contents WINDOWS-SPECIFIC PR OBLEMS Y ou suspect the tablet prefer ences may be corrupted, or want to make certain that all settings are at their factory defaults. Use the W acom T ablet Prefer ence File Utility to work with prefer ences. Close any open applications. Click the START icon and select A LL [...]
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78 Contents Index 78 Index Contents 78 Index Contents MAC-SPECIFIC PROBLEMS At startup, a d ialog box appears telling you that either the driver failed to load or the tablet prefer ences have not yet been cr eated. The tablet wa s not detected a t startup. If using a wireless connection : • Make sure the wir eless connection is active. See Batter[...]
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79 Contents Index 79 Index Contents 79 Index Contents Y ou suspect the tablet prefer ences may be corrupted, or want to make certain that all settings are at their factory defaults. Use the W acom T ablet Utility to work with your prefer ences. Close any open applications. Open the main A PPLICATIONS folder . Then open the W ACOM T ABLET folder and[...]
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80 Contents Index 80 Index Contents 80 Index Contents T ECHNICAL SUPPORT OPTIONS If you have a problem with your tablet, first check the ta blet installati on guide to be sur e the unit is installed correctly . Then review the T roubleshooting pr ocedures. If you cannot find the answer in this manual, you ma y find updated information about your pr[...]
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81 Contents Index 81 Index Contents 81 Index Contents APPENDIX This section contains tips on caring for Intuos Pro, instructions on ho w to uninstall th e tablet softw are, information about digita l inking, and more. Replacing the pen nib Uninstalling Intuos Pro Installing multi ple tablets Using integrated applications Importing expert settings U[...]
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82 Contents Index 82 Index Contents 82 Index Contents 3. Slide the end of the new nib straig ht into t he barrel of the pen . Firmly push the nib until it stops. W arning: Choking hazard. Prevent children fr om swallowing the pen nib or side switch. The pen nib or side switch may accidentally be pulled out if children ar e biting on them. Important[...]
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83 Contents Index 83 Index Contents 83 Index Contents INSTALLING MULTIPLE TABLETS • Any tablet that has been detected on your system will appear as an icon within the W acom T ablet control panel T ABLET list. T o add a new tablet, connect it to your computer . The sy stem will automatically fi nd the tablet and ini tialize it. An icon for the ta[...]
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84 Contents Index 84 Index Contents 84 Index Contents IMPORTING EXPERT SETTINGS The import expert settings feature enables you to import customized Wacom T ablet control panel settings that have been specified in an XM L (Exten sible Markup Language) file. • Some softwar e developers may cr eate cust om settings files which are specifically desig[...]
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85 Contents Index 85 Index Contents 85 Index Contents USING THE OPTIONAL AI RBRUSH AND ART PEN The opti onal Intuos Pr o Airbrush wo rks like t he Grip Pe n, and includes a fingerwhee l for additional control. Hold the Airbrush with your thumb an d middle finger . Th e fingerwheel should be in a convenient location for you to rol l it with your ind[...]
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86 Contents Index 86 Index Contents 86 Index Contents USING THE OPTIONAL MOUSE The optional Mouse is cordless, battery fr ee, and works on the Intuos Pr o tablet. Important: Wh en the optional mouse is not in use, pl ace it on your desk. Leav ing a tool on the tablet may interfere with scr een cursor positioning when using other pointing devices, o[...]
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87 Contents Index 87 Index Contents 87 Index Contents CUSTOMIZING THE MOUSE Use the optional Mouse to open the W acom T ablet control panel. The M OUSE tool will be selected in the T OOL list. If the mouse is not automa tic ally selected, choose it from T OOL list. Select the M OUSE tab. The mouse buttons are chor dable. Y ou can press two or mor e[...]
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88 Contents Index 88 Index Contents 88 Index Contents Notes: Y ou can switch between pen mode and mouse mode using the Radial Me nu . If you frequently switch betw een pen mode and mouse mode, you can assign the M ODE T OGGLE .. . function to one of your tool buttons. M OUSE M ODE options on the M APPING tab determine how the tool will track when t[...]
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89 Contents Index 89 Index Contents 89 Index Contents TE S T I N G T H E M O U S E 1. Use the W acom T ablet control panel to open the D IAGNOSTICS dialog box. See Te s t i n g t h e t a b l e t controls and tools . 2. With the D IAGNOSTICS dialog box open, place the Mouse on the tablet ac tive area and test by clicking each mouse button. A tablet [...]
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90 Contents Index 90 Index Contents 90 Index Contents PEN AND DIGITAL INK CAPABILITIES IN WINDOWS Microsoft Windows pr ovides extensive support for pen in put. Pen featur es ar e supported in all versions of Windows except Windows 7 Starter and Home Basic, and Windows Vista Home Basic. •N o t e t a k i n g . Jot notes and capture quick sketches i[...]
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91 Contents Index 91 Index Contents 91 Index Contents PR ODUCT INFORMATION T o lear n more about Intuos Pr o, visit the W acom web site for your r egion. Y ou can also discover which software applications ar e currently tablet enhanced to support the pr es sure sens itivity and other special functionality of your tablet by searching softwar e appli[...]
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92 Contents Index 92 Index Contents 92 Index Contents W ARRANTY SERVICE The full product warranty and lic ensing agreement is provided in the Important Product Information document included on your pr oduct CD. W ARRANTY SERVICE IN THE U.S. AND CANADA T o obtain Warranty service within the U.S. or Ca nada contact : W acom Suppor t Center Phone: 1.3[...]
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93 Contents Index 93 Index Contents 93 Index Contents GLOSSARY Active area . The navigation and drawing ar ea of the tabl et where touch or your Intuos Pr o tools ar e detected. See touch sensor . Application-specific settings . Intuos Pr o tool and tablet settin gs that have be en customized for individual applications. These can be customized by [...]
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94 Contents Index 94 Index Contents 94 Index Contents Journal . A Microsoft Windows application th at electronically simulates a physical journal pad, but with the advantages of digital note taking . For example, you can c reate quick sketches and jot handwritten notes that can be conv erted to text a nd sent on to colleague s for digital mark-up. [...]
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95 Contents Index 95 Index Contents 95 Index Contents Swipe . A motion used when Navigating with touch . T ouch the tablet surfac e with thr ee, four , or five fingers and move them in the same direction. T ablet PC Input Panel (TIP) . The Microsoft Windows T ablet PC Inpu t Panel enables you to use your W acom pen to cr eate handwritten notes or w[...]
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96 Contents Index 96 Index Contents 96 Index Contents About the manual 5 Accessories and parts order ing 91 Active area, understanding 13 Adding a new tool 51 Airbrush holding 85 replacing the tip 81 using 85 Application-specific settings 49 creating 50 removing 50 Art Pen, using 85 Button functions 39 Care an d maintenance 80 Contro l panel featur[...]
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97 Contents Index 97 Index Contents 97 Index Contents Options, advanced 52 Ordering parts and accessories 91 Orientation, configuring for tablet 12 Parts and accessories order ing 91 Pen customizing 29 features 9 holding 16 positioning with 17 pressur e sensitivity , working with 17 replacing the tip 81 side switch 18 testing 7 0 tip, replacing 81 [...]
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98 Contents Index 98 Index Contents 98 Index Contents mouse 86 Radial Menu 46 touch 24 T ouc h Ring 21 Windows-specific p roblems, troubleshooting 77 Wireless operation 54 battery char ging 58 life 61 management 58 replacement 62 components 54 connection problems 74 establishing a connection 56 optimizing the connection 57 power management 58 power[...]