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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Wells Countertop Electric Griddles, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Wells Countertop Electric Griddles one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Wells Countertop Electric Griddles. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Wells Countertop Electric Griddles should contain:
- informations concerning technical data of Wells Countertop Electric Griddles
- name of the manufacturer and a year of construction of the Wells Countertop Electric Griddles item
- rules of operation, control and maintenance of the Wells Countertop Electric Griddles item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Wells Countertop Electric Griddles alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Wells Countertop Electric Griddles, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Wells service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Wells Countertop Electric Griddles.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Wells Countertop Electric Griddles item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
WELLS MANUFACTURING COMPANY 2 ERIK CIRCLE, P . O. Box 280 Verdi, NV 89439 Customer Service (775) 345-0444 Ext.502 fax: (775) 345-0569 www.wellsbloomfield.com OPER ATION MANUAL for COUNTERTOP ELECTRIC GRIDDLES includes: INSTALL ATION, USE and CARE IMPORTAN T : DO NOT DISCARD THIS MANUAL This manual is considered to be part of the GRIDDLE and is to b[...]
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Page 2
x i All commercial cooking equipment manufactured by WELLS MF G . CO. is warranted against defects in materials and workmanship for a period of one year from the date of original installation or 18 months from the date of shipment from our factory, whichever comes first, and is for the benefit of the original purchaser only . THIS WARRANTY IS THE C[...]
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Page 3
TABLE OF CONTENTS 1 SHIPPING DAMAGE CLAIM PROCEDURE NOTE: For your protection, please note that equipment in this shipment was carefully inspected and packaged by skilled personnel before leaving the factory. Upon acceptance of this shipment, the transportation company assumes full responsibility for its safe deliver y . IF SHIPMENT ARRIVES DAMAGED[...]
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Page 4
2 FE ATURES and OPER AT ING CONTROLS On THERMOST A TICALL Y CONTROLLED griddles, power is applied to the griddle heating element according to the control knob position and the actual temperature at the temperature sensing thermobulb. The temperature of each section of the griddle is individually controllable to allow preparation of different produc[...]
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Page 5
3 SAFETY PROCEDURES Knowledge of proper procedures is essential to the safe operation of electrically energized equipment. In accordance with generally accepted product safety labeling guidelines for potential hazards, the following signal words and symbols are used throughout this manual. WARNING - Warning is used to indicate the presence of a haz[...]
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Page 6
4 INS TALLATION INSTRUCTIONS A. UNPACKING AND INSPECTION 1. Carefully remove the GRIDDLE from the carton. Remove all protective plastic film, packaging materials and accessories from the GRIDDLE before connecting electrical power or otherwise performing any installation procedures. NOTE: DO NOT discard the CAR T ON and other P ACKAGING MA TERIAL un[...]
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Page 7
OPER AT ING INSTRUCTIONS A. PREPARING THE GRIDDLE SUR FACE 1. SEASONING STANDARD GRIDDLES As manufactured, the steel surface of your Wells griddle has microscopic pores. It is important to fill these pores with oil in order to provide a hard, non-stick cooking surface. a. Preheat the griddle surface to 375ºF (191ºC). b. Spread a light film of coo[...]
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Page 8
6 C. RECOMMENDED GRILLING TIMES AND TEMPERATURES NOTE: The times and temperatures in this chart are suggestions only. Y our own experience with your own menu items will be your best guide to achieving the best food product. PRODUCT TEMPER ATURE ºF TIME Sausage, link and patty 350º 3 minutes Bacon 350º 2 - 3 minutes Canadian Bacon 350º 2 - 3 min[...]
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Page 9
7 DO NOT REMOVE FROM MANUAL - PHOTOCOPY TO DISTRIBUTE PREVENTATIVE MAINTENANCE CARD STANDARD ELECTRIC GRIDDLE CLEANING INSTRUCTIONS PM 101.1 PREPARATIONS: Set temperature control to 220º F . Allow the griddle temperature to drop to 220ºF before proceeding. FREQUENC Y: Daily TOOLS: Griddle Brick or Pumice Stone Fiber Brush Plastic Scouring Pad, Pl[...]
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Page 10
9 DO NOT REMOVE FROM MANUAL - PHOTOCOPY TO DISTRIBUTE PREVENTATIVE MAINTENANCE CARD CHROME PL ATED ELECTRIC GRIDDLE CLEANING INSTRUCTIONS PM 101.2 PREPARATIONS: Set temperature control to 225º F . Allow the griddle temperature to drop to 225ºF before proceeding. FREQUENC Y: Daily TOOLS: 4 ” Razor-Style Scraper Mild Detergent, Non-Abrasive Clean[...]
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Page 11
CUSTOMER SERVICE DA TA please have this information available if calling for service REST AURANT _____________________________ LOCA TION _______________ INST ALLA TION DA TE ________________________ TECHNICIAN _____________ SER VICE COMP ANY __________________________________________________ ADDRESS ___________________________ ST A TE ______ ZIP___[...]
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Page 12
WELLS MANUFACTURING COMPANY 2 ERIK CIRCLE, P . O. Box 280 Verdi, NV 89439 Customer Service (775) 345-0444 Ext. 502 fax: (775) 345-0569 www.wellsbloomfield.com[...]