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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Wells HDG-3630G, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Wells HDG-3630G. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Wells HDG-3630G should contain:
- informations concerning technical data of Wells HDG-3630G
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Wells HDG-3630G alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Wells HDG-3630G, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Wells service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Wells HDG-3630G.
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Table of contents for the manual
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Page 1
WELLS BLOOMFIELD, LLC 2 ERIK CIRCLE, P . O. Box 280 V erdi, NV 89439 www .wellsbloomfield.com PRINTED IN CHINA telephone: 775-689-5703 fax: 775-689-5976 IMPORTANT: DO NOT DI SCARD THIS MANUAL This manual is considered to be part of the appli ance and is to be given to the OWNER or MANAGER of the restaurant, or to the pers on responsible for TRAI NI[...]
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Page 2
ENGLISH 122 306626 OpM anual for HDG-Series Griddle s Unless otherwise specified, all commercial cooking equipment manufactured by WELLS BLOOMFIELD, LLC is warranted against defects in ma terials and workmanship for a period of one year from the date of original installation or 18 months from the date of shipment from our factor y, whichever comes [...]
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Page 3
ENGLISH ENGLISH WARRANTY xi SPECIFICATIONS 1 FEATURES & OPERATING CONTROLS 2 PRECAUTIONS & GENERAL INFORMATION 3 AGENCY LIS TING INFORMATION 3 INSTALLATI ON 4 OPERATION 8 CLEANI N G INSTRUCTIONS 10 TROUBLESHOOTING SUGGESTIONS 12 PARTS & SERVICE 13 CUSTOMER SERVICE DATA 13 FRANÇAIS DESCRIPTION ET AVERTISSEMENTS DE SÛRETÉ 14 SPÉCIFICA[...]
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Page 4
ENGLISH FEATURES & OPERATING CONTROLS 2 Fig. 1 Heavy Duty Gas Griddle - Features & Ope rating Controls 122 306626 OpM anual for HDG-Series Griddle s[...]
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Page 5
ENGLISH This appliance is intended for use in commercial establishments only. This appliance is intended to prepare food for human consumpti on. No other use is recommended or autho rized by the manufacturer or its agents. This appliance must be installed by a techni cia n qualified and certified or licensed to install gas-fired equipment . A licen[...]
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Page 6
ENGLISH INSTALLATION NOTE: DO NOT discard the carton or other packing materials until you have inspected the appliance for hidden damage and tested it for proper operation. Refer to SHIPPING DAMAGE CLAIM PROCEDURE on the inside front cover of this manual. DANGER: HEALTH HAZARD This appliance must be properly ventilated. Failure to provide and maint[...]
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Page 7
ENGLISH GAS APPLIANCE CODE COMPLIANCE The installation of gas piping from the outlet side of the ga s meter or service regulator to the griddle must be perfo rmed by a technician qualified and certified or licensed to install gas-fire d equipment. A licensed and qualified technician must perform the initial startup and adjustment of this appliance.[...]
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Page 8
ENGLISH INSTALLATION (continued) 6 INSTALLING THE GAS GRIDDLE Refer to the nameplate. Verify the fuel type and pressure, which must match the nameplate specifications. Conne cting the hotplate to the wrong fuel type and/or pressure will compromise the safety and/or performance of the appliance. BE SURE TO MAINTAIN REQUIRED CL EARANCES TO COMBUSTIBL[...]
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Page 9
ENGLISH INSTALLATION (continued) 7 SET GAS PRESSURE: Gas pressure regulator is factory set. SET PILOT FLAME: Remove all burner control knobs, then remove the front panel. The pilot adjustments are near the control valve for each set of burners. Using a small, flat-blade screwdriv e r, turn the scre w cl ockwise to decrease the flame size, or counte[...]
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Page 10
ENGLISH OPERATION GENERAL OPERATIONAL NOTES Carefully read the description of the griddle operation on the specification sheet. Do NOT use this appliance if it has been subm erged in water. Call a qualified technician to examine the applia nce and to service or replace any component whi ch has been submerged. Burners which have been allowed to beco[...]
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Page 11
ENGLISH WARNING: FIRE HAZARD NEVER attempt to force or repair a stuck control valve. Contact your Authorized Wells Service Agency for repairs. Forced or improperly repaired valves pose the risk of fire and/or explosion. WARNING: FIRE AND EXPLOSION HAZARD If the pilot light should be extinguished, turn off the gas shut-off valve. Allow the appliance[...]
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Page 12
ENGLISH CLEANING INSTRUCTIONS PREPARATION Turn control valve to a low setting before cleani ng. Allow griddle to cool to this lower setting before cleaning. FREQUENCY Daily TOOLS Bristle Brush Clean Cloth or Sponge Mild Detergent Cleaner Formulated for Stainless Steel Warm Water DAILY CLEANING 1. Pour a small amount of water on the griddle surface [...]
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Page 13
ENGLISH PREPARATION Turn gas shut-off valve OFF. Allow griddle to cool before cleani ng. FREQUENCY As Needed TOOLS Bristle Brush Clean Cloth or Sponge Mild Detergent Cleaner Formulated for Stainless Steel Warm Water CLEANING BURNERS If one or more individual flame openings does not light, or if the flame is intermittent or uneven, the burner may ne[...]
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Page 14
ENGLISH TROUBLESHOOTING 12 122 306626 OpM anual for HDG-Series Griddle s SYMPTOM POSSIBLE CAUSE SUGGESTED REMEDY Pilot will not light Gas supply off Check main / unit gas valves Air in lines Turn pilot valve on. Attempt to light pilot every 15 sec. Pilot valve not on Turn pilot valve on / adjust Burners won’t light Gas supply off Check main / uni[...]
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Page 15
CUST OMER SERVICE DA T A please have this information av ailable if calling for service RESTAURANT ___________ __________________ LOCAT ION _____________ INSTALLATION DATE _____________ ___________ TECHNICI AN ___________ SERVICE COMPAN Y ________________________________ ________________ ADDRESS _______________ ____________ STATE ______ ZIP________[...]
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Page 16
FRANÇAIS MANUEL DE L’UTILISATEUR 14 WELLS GRILL PROFESSIONNEL MODÈLES HDG-2430G HDG-3630G HDG-4830G Comprend : INST ALLA TION, MODE D’EMPLOI & ENTRETIEN POUR VOTRE SÉCURITÉ Ne pas stocker d’essence ou d'autres liquides in flammables au voisinage de cet appareil ou autres appar eils ménagers. AVERTISSEMENT ! L’installation, le [...]
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Page 17
FRANÇAIS TABLE DES MATIÈRES 15 FRANÇAIS DESCRIPTION ET AVERTISSEMENTS DE SÛRETÉ 14 SPÉCIFICATIONS 15 FONCTIONNALITÉS ET COMMANDES 16 PRÉCAUTIONS & RENS EIGNEMENTS D’ORDRE GÉNÉRAL 17 INFORMATIONS CONCERNANT LES AGENCES 17 INSTALLATION 18 FONCTIONNEMENT 22 INSTRUCTIONS POUR LE NETTOYAGE 24 CONSEILS POUR LE DÉPANNAGE 26 Merci d’avoi[...]
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Page 18
FRANÇAIS FONCTIONNALITÉS ET COMMANDES 16 Fig. 5 FONCTIONNALITÉS ET COMMA NDES DU GRILL PROFESSIONNEL À GAZ PIEDS RÉGLABLES BAC POUR LA GRAISSE CONTROLER LE BOUTON SURF ACE DE CUISSON PLA TEAU POUR LA GRAISSE OUVERTURE DU CONDUIT D'ÉV ACUA TION DE LA GRAISSE COMPOSANTS INTERNES ENSEMBLES DE BRÛLEURS CONTROLER LA SOUP APE POUR LA FLAMME D[...]
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Page 19
FRANÇAIS Cet appareil est prévu exclusive ment à l’usage des établissements commerciaux. Cet appareil est destiné à la cui s son d’aliments pour la consom mat ion humaine. Aucun autre usage n’est reco mmandé ni autorisé par le fabricant ou ses agents. Cet appareil doit être installé par un technici en qualifié ou et certifié ou ag[...]
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Page 20
FRANÇAIS L'INSTALLATION REMARQUE : NE PAS jeter le carton ni les autres matériaux d’emballage jusqu’ à ce que l’appareil ait été inspecté po u r la détection de vices cachés et ait subi des tests de fonctionnement satisfaisants. Consulter la PROCÉDURE DE RÉCLAMA- TION EN CAS DE DOMMAGES DUS AU TRANSPORT imprimée sur la face in[...]
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Page 21
FRANÇAIS CONFORMITÉ AU CODE RELA TIF AUX APPAREILS À GAZ L’installation des tuyauteries du gaz e ntre le côté sortie du compteur à gaz ou du régulateur de l’alimentation pu blique et l’appareil doit être effectuée par un technicien qualifié et certifié ou agréé pour l’installation des appareils à gaz. Un technicien qualifié e[...]
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Page 22
FRANÇAIS L'INSTALLATION (a continué) 20 INSTALLATION DU GRILL À GAZ Consulter la p laque signal étique. Vérifier la nature et la pression du combu sti- ble, qui doi v ent correspondre aux spé cifications indiquées s ur la plaque signa- létique. Le ra ccordement de l’apparei l à une alimentation en combustibl e incorrecte ou sous pre[...]
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Page 23
FRANÇAIS L'INSTALLATION (a continué) 21 RÉGLAGE DE PRESSION DU GAZ : Le régulateur de pressi on du gaz est réglé en usine . RÉGLAGE DE LA VEILLEUSE D’ALLUMAGE : Enlever tous les boutons de command e des brûleurs puis enlever le panneau avant . Les réglages de veilleuse sont proches du robinet de commande de chacun des jeux de brûle[...]
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Page 24
FRANÇAIS FONCTIONNEMENT COMMENTAIRES D’OR D RE GÉNÉRAL SUR LE FONCTIONNEMENT Lire attentivement la description du fonctionnement du grill sur la notice de spécifications. NE PAS utiliser l’appareil s’il a été immergé dans l'eau. Appeler un technicien qualifié pour ex amine r l’appareil et le réparer ou remplacer tout composant[...]
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Page 25
FRANÇAIS AVERTISSEMENT: DANGER D’INCENDIE NE JAMAIS tenter de forcer ou de réparer un bouton ou robinet de commande bloqué. Pour toute réparation, contacter le distributeur agréé Wells. Les boutons ou robi nets forcés ou mal répa ré s posent un risque d’incendie et/ou d’explosion . AVERTISSEMENT: DANGER D’INCENDIE ET D’EXPLOSION [...]
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Page 26
FRANÇAIS INSTRUCTIONS POUR LE NETTOYAGE PRÉPARATION Tourner le robinet de commande ju sq u’à un réglage bas ava nt le nettoyage. Laisser refroidir le grill ju squ’ à son réglage le plus bas avant de nettoyer. FRÉQUENCE Tous les jours USTENSILES Brosse à soies Chiffon ou éponge propre Détergent doux Eau chaude Produit nettoyant compati[...]
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Page 27
FRANÇAIS PRÉPARATION Fermer le robinet d’arrêt (sur la position OFF/FERME TURE). Laisser refroidir le grill avant de le nettoyer. FRÉQUENCE Selon les besoins USTENSILES Brosse à soies Chiffon ou éponge propre Détergent doux Eau chaude Produit nettoyant compatible avec l’acier inoxydabl e NETTOYAGE DES BRÛLE URS Si un ou plusieurs trous [...]
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Page 28
FRANÇAIS SYMPTÔMES CAUSE POSSIBLE SOLUTION CONSEILLÉE La veilleuse ne s’allume pas Alimentation de gaz fermée Vérifier le s ro binets d’arrêt principal/de chaque unité. Air dans les lignes Allumer la vei lleuse. Essay er d’allumer la veilleuse toutes les 15 secondes. Le bouton d’allumage de la veilleuse n’est pas ouvert Ouvrir/rég[...]
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Page 29
FRANÇAIS DESCRIPTION PART NO. Pieds, réglables en métal (j eu de 4) 20563 IMPORTANT : Utiliser exclusivement des pièces de rechange et des filtres de remplacement agréés par l’usine. Wells Bloomfield, LLC 2 Erik Circle P. O. Box 280 Verdi, NV 89439 phone: (775) 689-5707 fax: (775) 689-5976 (Service des pièces détachées) Le Service des pi[...]
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Page 30
Genuine Parts Protect - YOU - All - W ays SER VICE TRAINING - QUALITY SER VICE SER VICE TRAINING - QUALITY SERVICE CUSTOMER SA TISF ACTION CUSTOMER SA TISF ACTION Commercial Food Equipment Service Association PRINTED IN CHINA Wells Bloomfield proudly supports CFESA Commercial Food Equipment Service Association WELLS BLOOMFIELD, LLC 2 ERIK CIRCLE, P[...]