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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Wells HC-125, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Wells HC-125 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Wells HC-125. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Wells HC-125 should contain:
- informations concerning technical data of Wells HC-125
- name of the manufacturer and a year of construction of the Wells HC-125 item
- rules of operation, control and maintenance of the Wells HC-125 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Wells HC-125 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Wells HC-125, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Wells service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Wells HC-125.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Wells HC-125 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
PRINTED IN UNITED ST A TES OF AMERICA WELLS BLOOMFIELD, LLC 2 ERIK CIRCLE, P . O. Box 280 V erdi, NV 89439 www .wellsbloomfield.com telephone: 775-689-5703 fax: 775-689-5976 IMPORTANT: DO NOT DI SCARD THIS MANUAL This manual is considered to be part of the appliance and is to be given to the OWNER or MANAGER of the restaurant, or to the pers on res[...]
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Page 2
223 p/n 303755 O pM CT Ceramic Hotplates Unless otherwise specified, all commercial cooking equipment manufactured by WELLS BLOOMFIELD, LLC is warranted against defects in ma terials and workmanship for a period of one year from the date of original installation or 18 months from the date of shipment from our factor y, whichever comes first, and is[...]
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Page 3
W A R R A N T Y x i S P E C I F I C A T I O N S 1 FEATURES & OPERATING CONTROLS 2 PRECAUTIONS & GENERAL INFORMATION 3 I N S T A L L A T I O N 4 O P E R A T I O N 5 CLEANING INSTRUCTIONS 6 SPECIAL CARE INSTRUCTIONS 7 TROUBLESHOOTING 8 PARTS & SERVICE 9 CUSTOMER SERVICE DATA 9 MODEL ELEMENT WIDTH DEPTH VOLTS AMPS kW PLUG LEG H E I G H T H[...]
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Page 4
Ceramic Top Provides smooth, low maintenance heating surface Heating Element Provi des heat for food preparation Note: elements located under ceramic top Hot Surface Indicator Glows whenever ceramic top is above 150ºF (66ºC) L i g h t Temperature Control Infinite switch to control temperature of heating element Power Indicator Light Glows any[...]
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Page 5
This appliance is intended for use in commercial establishments only. This appliance is intended to prepare food for human consumpti on. No other use is recommended or autho rized by the manufacturer or its agents. Operators of this appliance must be familiar with the a ppliance use, limitations and associated rest rictions . Operating instructions[...]
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Page 6
INST ALLA TION NOTE: DO NOT discard the carton or other packing materials until you have inspected the appliance for hidden damage and tested it for proper operation. Refer to SHIPPING DAMAGE CLAIM PROCEDURE on the inside front cover of this manual. CAUTION: ELECTRIC SHOCK HAZARD The ground prong of the power cord is part of a system designed to pr[...]
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Page 7
OPERA TION GENERAL OPERATIONAL NOTES Carefully read the description of the hotplate operation on the specification sheet. DO NOT attempt to perform any maintenance or se rvice unless the hotplate is unplugged or disconn ected from electrical power. DO unplug the hotplate from electrical p o wer or turn the circuit breaker off before cleani ng or se[...]
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Page 8
CLEANING INSTRUCTIONS PREPARATION Unplug or disconnect hotpl ate from electrical power before cleaning. Allow hotplate to cool completely before cleani ng. FREQUENCY Daily TOOLS Cleaning Creme Razor Scrape r Clean Cloth or Sponge Mild Detergent or Cleaner Formul ated for Stainless Steel Warm Water CLEANING Unplug or disconnect hotpl ate from electr[...]
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Page 9
DO NOT use the hotplate surface as a cutting board. DO NOT cook directly on the glass-ceramic surface. Check glass and ceramic cookware to verify suitability for use on hotplates. DO NOT drop cookware onto glass-ceramic cook surface. Carefully place heavy pots and skillets on glass-ceramic cook surface to avoid damage. Avoid sliding cookware across[...]
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Page 10
TROUBLESHOOTING SYMPTOM Hotplate won’t heat One or more section s won’t heat Hotplate not hot enough Hot surface indicator does not light, or stays on POSSIBLE CAUSE Not plugged in, damaged plug or cord or circuit breaker trippe d Temperature control not on Damaged temperature control, element or other internal component Temperature control not[...]
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Page 11
CUST OMER SERVICE DA T A please have this information av ailable if calling for service RESTAURANT ___________ __________________ LOCAT ION _____________ INSTALLATION DATE _____________ ___________ TECHNICI AN ___________ SERVICE COMPAN Y ________________________________ ________________ ADDRESS _______________ ____________ STATE ______ ZIP________[...]
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Page 12
Genuine Parts Protect - YOU - All - W ays SER VICE TRAINING - QUALITY SERVICE SER VICE TRAINING - QUALITY SERVICE CUSTOMER SA TISF ACTION CUSTOMER SA TISF ACTION Commercial Food Equipment Service Association Wells Bloomfield proudly supports CFESA Commercial Food Equipment Service Association PRINTED IN UNITED ST A TES OF AMERICA WELLS BLOOMFIELD, [...]