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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Wells SS-10ULTD, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Wells SS-10ULTD one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Wells SS-10ULTD. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Wells SS-10ULTD should contain:
- informations concerning technical data of Wells SS-10ULTD
- name of the manufacturer and a year of construction of the Wells SS-10ULTD item
- rules of operation, control and maintenance of the Wells SS-10ULTD item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Wells SS-10ULTD alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Wells SS-10ULTD, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Wells service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Wells SS-10ULTD.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Wells SS-10ULTD item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
PRINTED IN UNITED ST A TES OF AMERICA WELLS BLOOMFIELD, LLC 2 ERIK CIRCLE, P . O. Box 280 V erdi, NV 89439 www .wellsbloomfield.com telephone: 775-689-5703 fax: 775-689-5976 IMPORTANT: DO NOT DI SCARD THIS MANUAL This manual is considered to be part of the appli ance and is to be given to the OWNER or MANAGER of the restaurant, or to the pers on re[...]
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Page 2
011 303308 OpManual for Built-In T’Stat Warmers Unless otherwise specified, all commercial cooking equipment manufactured by WELLS BLOOMFIELD, LLC is warranted against defects in ma terials and workmanship for a period of one year from the date of original installation or 18 months from the date of shipment from our factor y, whichever comes firs[...]
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Page 3
W A R R A N T Y x i FEATURES & OPERATING CONTROLS 2 PRECAUTIONS & GENERAL INFORMATION 3 AGENCY LISTING INFORMATION 3 I N S T A L L A T I O N 4 O P E R A T I O N 6 CLEANING INSTRUCTIONS 8 TROUBLESHOOTING SUGGESTIONS 10 MAINTENANCE INSTRUCTIONS 11 P A R T S & S E R V I C E 1 2 CUSTOMER SERVICE DATA 13 Thank You for purchasing this Wells B[...]
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Page 4
FEATURES & OPERATING CONTROLS (continued) 2 A. THERMOSTAT 1. On THERMOSTATICALLY CONTROLLED wa rmers, power is applie d to the heating element according to the control knob positio n and the actual temperature at the temperature sensing thermobulb. 2. The desired temperature is controlled by rotating the TEMPERAT URE CONTROL KNOB. The knob has [...]
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Page 5
PRECAUTIONS AND GENERAL INFORMATION 3 E6070 AGENCY LISTING INFORMATION Refer to the product nameplate for the specific a ppliance for agency listings. In general: This appliance conforms to NSF Standard 4 for sanitation only if installed in accordance with the supplie d Installation Instructions. UL Listed warmers are U Listed unde r UL File E60 70[...]
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Page 6
NOTE: DO NOT discard the carton or other packing materials until you have inspected the appliance for hidden damage and tested it for proper operation. Refer to SHIPPING DAMAGE CLAIM PROCEDURE on the inside front cover of this manual. WARNING: RISK OF INJURY Installation procedures mu st be performed by a qualified technician with full knowledge of[...]
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Page 7
INSTALLATION (continued) 5 5. For “to p-mounted” warmers (i.e. warmers mounted from above the counter top): a. Verify that provided sealants are applied to the underside of the warmer top flange prior to setting the unit into the cutout. b. After installation, verify that the tabs on the Wellsloks are turned out to lock the warmer into the coun[...]
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Page 8
OPERATION 6 WET OR DRY OPERATION fo r W A RMERS 1. Carefully read the descripti on of the warmer operation on the specification sheet. 2. a. Most warmers are desi gned for WET OR DRY operation. b. Warmers may be used wet , or may be used dry . However warmers may NOT be used wet-to-dry or dry-to-wet unless they have been allowed to cool to room tem[...]
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Page 9
WARMERS WITH MANIFOLDE D DRAIN 1. Manifolded warmers have a single drain valve. 2. Water poured into any one section will seek the same water level with all sections on the manifold. 3. Make sure the drain valve is fully closed before filling warmer. AUTOFILL WARMERS 1. Autofill warmers sense water le vel by a sensor placed at the proper level. For[...]
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Page 10
DAILY CLEANING INSTRUCTIONS PREPARATIONS: Turn control knob(s) to OFF. Allow warmer to cool before proceeding. Remove any insets, pans and/or adapte r tops. Drain or remove water from well if used f or wet operation. FREQUENCY: Minimum - daily. TOOLS: Mild Detergent Solution: 10 Parts Warm Water to 4 Parts Vinegar Plastic Scouring Pad Clean Cloth o[...]
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Page 11
CLEANING INSTRUCTIONS (continued) 9 011 303308 OpManual for Built-In T’Stat Warmers WEEKLY CLEANING INSTRUCTIO NS PREPARATIONS: Remove any insets, pans and/or adapter tops. Drain or remove water from well if used f or wet operation. FREQUENCY: Weekly, or whenever lime or scale is seen accumulating on the sides of the warm er pans. TOOLS: Commerci[...]
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Page 12
TROUBLESHOOTING SUGGESTIONS 10 SYMPTOM POSSIBLE CAUSE SUGGESTED REMEDY No power to warmer Circuit breaker off or tripped Reset circuit breaker Warmer will not heat Temperature control not set Set control to desired temperature Wet insulation Verify flange-to counter seal is sound, or reseal with food-grade silicone sealant Pan leaking or other inte[...]
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Page 13
MAINTENANCE INSTRUCTIONS 11 CARE OF ST AINLESS STEEL Stainless steel is a marvelous material: strong, lustrous and low maintenance. With a minimum of care, it will normally retain its beaut y and durability for the life of the equipment. In some applications, however, spec ial care is required in order to maintain stainless steel’s special proper[...]
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Page 14
PARTS & SERVICE 12 D E S C R I P T I O N P A R T N O . ADAPTERS & INSETS ADAPTER TOP, convert SS-8 to hold 4 qt. inset 20177 ADAPTER TOP, convert SS-10 to hold 4 qt. inset 20822 ADAPTER TOP, convert SS-10 to hold 7 qt. inset 20175 ADAPTER TOP, convert SS-206 to hold two 7 qt. insets 20176 ADAPTER TOP, convert SS-206 to hold two 4 qt. insets[...]
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Page 15
CUST OMER SERVICE DA T A please have this information av ailable if calling for service RESTAURANT ___________ __________________ LOCAT ION _____________ INSTALLATION DATE _____________ ___________ TECHNICI AN ___________ SERVICE COMPAN Y ________________________________ ________________ ADDRESS _______________ ____________ STATE ______ ZIP________[...]
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Page 16
Genuine Parts Protect - YOU - All - W ays SER VICE TRAINING - QUALITY SER VICE SER VICE TRAINING - QUALITY SERVICE CUSTOMER SA TISF ACTION CUSTOMER SA TISF ACTION Commercial Food Equipment Service Association Wells Bloomfield proudly supports CFESA Commercial Food Equipment Service Association PRINTED IN UNITED ST A TES OF AMERICA WELLS BLOOMFIELD,[...]