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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Wells RWN-16 thru RWN-36, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Wells RWN-16 thru RWN-36 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Wells RWN-16 thru RWN-36. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Wells RWN-16 thru RWN-36 should contain:
- informations concerning technical data of Wells RWN-16 thru RWN-36
- name of the manufacturer and a year of construction of the Wells RWN-16 thru RWN-36 item
- rules of operation, control and maintenance of the Wells RWN-16 thru RWN-36 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Wells RWN-16 thru RWN-36 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Wells RWN-16 thru RWN-36, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Wells service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Wells RWN-16 thru RWN-36.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Wells RWN-16 thru RWN-36 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
WELLS MANUFA CTURI NG COMP ANY 2 ERI K CIRCLE , P . O . Box 280 V erd i, NV 8943 9 Cust omer Serv ice (77 5) 345 -0444 Ext .502 fa x: (775) 345- 0569 www .wel lsbl oomfiel d.com IMPORTA NT: DO NOT DISCARD THIS MANUAL This manual is considered to be part of the appliance an d is to be given to the OWNER or MANAGER of the restaurant, or to the person[...]
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Page 2
Unless otherwise specified, all commercial cooking equip- ment manufactured by WELLS MFG. CO. is warranted against defects in materials and workmanship for a period of one year from the date of origin al installation or 18 m onths from the date of shipment from our f actory , whichever comes first, and is for the b ene fi t of the original purchase[...]
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Page 3
WARRANTY xi SPECIFICATIONS 1 FEATURES & OPERATING CONTROLS 2 PRECAUTIONS & GENERAL INFORMATION 3 AGENCY LISTING INFOR MATION 3 INSTALLATION 4 OPERATION 6 CLEANING INSTRUCTIONS 8 TROUBLESHOOTING SUGGESTIONS 9 MAINTENANCE INSTRUCTION S 10 PARTS & SERVICE 11 CUSTOMER SERVICE DATA 11 Thank You for purchasing this Wells Manufacturing Co. app[...]
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Page 4
FEATURES & OPERATING CONTROLS (continued) 2[...]
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Page 5
This appliance is inten ded for use in co mmercial establishmen ts only. This appliance is inten ded to prepare food for human consumption. No other us e is recommended or authoriz ed by the manu facturer o r its agents. Operators of this appliance must be familiar with the appliance use, limitation s and associated r estrictions. Operatin g instru[...]
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Page 6
NOTE: DO NO T discard the carton or other p ack ing materia ls until y ou have inspected th e appliance for hidden damage and tested it for proper operation. Refer to SHIPPING DAMAGE CLAIM PROCEDURE on the inside front co ver of this manual. WARNING: PERSON A L INJU RY RISK Installation procedures must be performed by a qualif ied technician w ith [...]
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Page 7
INSTALLATION (c o ntinued) 5 7. Reinstall drawer(s) in unit: a. Check th e roller catch inside the cabinet. The spring-loaded roller arm must be extended. b. W ith the front of the drawer assembly tipped down w ard, engage the roller on th e drawer with the cabinet dra w er slide. c. Raise the drawer to the horizontal position until the drawer- m o[...]
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Page 8
HEATING OPTIONS 1. Moist heat w ith Humitrol Rack: a. MOIST operation prevents food from drying out as heat is applied to the warming cham ber. b. To set for MOIST operation, remove t h e Humitrol Rack f ro m bottom of drawer insert pan and carefully pour approximately 2 quarts of water (½” dept h) into the pan. Reinstall rack. c. W h en the dra[...]
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Page 9
OPERATION 1. Determ ine the type of food to be warmed. 2. Ref er to the chart on page 6 to determ ine the type of heat required. 3. Set the air ven t control f or the ty pe of heat, and rotate the therm ostat knob to the tem perature settin g desired. 4. Allo w warmer to pre-heat f or ap proximately 30 minutes before use. DO’S and DON’TS 1. DO [...]
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Page 10
CLEANING INSTRUCTIONS 8 PRECAUTIONS: Turn control k nob to OFF. Allo w drawers to cool bef ore proceeding. Rem ove draw er pans and Humitrol rack s. FR EQUE NCY : Mini mum - Dai ly TOOLS: W ar m w ater and mild detergent Clean cloth or sponge 1. Rem ove drawers from warmer: a. Pull warmer drawer out until fully extended. b. Slide finge r alo ng lef[...]
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Page 11
TROUBLESHOOTING SU GGESTIONS 9 SYMPTOM POSSIBLE CAUSE SUGGESTED REMEDY No lights or heat (all drawers) W a rmer unplugged Plug warmer into appropriate receptacle Circuit breaker off or tripp ed Reset circuit breaker Internal damage Contact an Authorized Wells Service Agency for repairs. No heat (one drawer) Temperature control not set Set for desir[...]
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Page 12
M A IN TENANCE INSTRUCT IONS (continued) 10 A DJUSTMENTS AND LUB RICATION PRECAUTIONS: Turn control k nob to OFF. Unplug w armer Allow drawers to cool before proceeding. Remove drawer pans and Hum itrol rac k s FREQUENCY: Minimum - monthly. Every 2 we ek s recommended . TOOLS: Sc rew drivers, Phillips (+) and f lat blade (-). Nut drivers, 3/8” an[...]
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Page 13
DESCRIPTION PART NO. HUMITROL RACK 20624 PAN, STAINLESS (ALL EXCEPT RW N) 21488 PAN, STAINLESS (RW N ONLY) 22228 IMPORTANT: Use only factory authorized serv ice parts and replacement filters . For facto ry au thorized service, or to o rder factory author ized replacement parts, contac t your Wells authoriz ed service agency, or call: Well s Manufac[...]
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Page 14
WELL S M ANUFACTURI NG COMP ANY D IVIS ION OF C A RRI ER RE FRIG ER A T ION 2 E RIK CIR CL E, P . O. B ox 28 0 V er d i , NV 89439 Cust omer S ervi ce (77 5) 345 -0444 Ext.5 02 fax: (775) 345-0569 www .wel lsbl oomfi eld. com W ells Man ufactur ing pro udly sup port s CFESA Comm ercial F ood Equi pment Ser vice Associ ation[...]