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Western Digital WDBUTV0060JSL manual

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Table of contents for the manual

  • Page 1

    External D esktop My Book ® Thunderbolt TM Duo Dual-d rive Stor age Syst em User Manual My Book Thund erbolt Duo Use r Manual[...]

  • Page 2

    ii WD Service and Support Should you encounter any problem, please give us a n o pp or tu n it y t o a dd res s i t b ef ore ret ur ni ng this product. Most technical sup port questions can be answered thr ough our knowled ge base or e-mail supp ort service at http ://su ppor t.wdc .com . If the answer is not available or if you prefer , please con[...]

  • Page 3

    MY BOOK THUNDERBOL T DUO USER MANUAL T ABLE OF C ONTENTS – iii T able of Contents WD Servic e and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing O nline Su pport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii C[...]

  • Page 4

    MY BOOK THUNDERBOL T DUO USER MANUAL T ABLE OF CO NTENTS – iv Warranty Information (Australia/Ne w Zealand) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Obtaining S ervice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Warranty . . . . . . . . . . [...]

  • Page 5

    MY BOOK THUNDERBOL T DUO USER MANUAL ABOUT Y OUR WD STORAGE DEVICE – 1 About Y our WD Storage Device We l c o m e t o y o u r M y B o o k ® Thunderbolt™ Duo dual-driv e storage device, featuring revol utionary Thunderbo lt technology that se ts new standar ds for data transfer speeds and w orkflow flexibili ty in hi gh-capac ity stor age. This[...]

  • Page 6

    MY BOOK THUNDERBOL T DUO USER MANUAL ABOUT Y OUR WD STORAGE DEVICE – 2 Impor t ant: For the latest WD product information and n ews, visit our website at http:// www .we ste rndig ital .com . For the latest software, firm ware, and pr oduct documentation and inform ation, g o to http://s uppor t.wdc.co m/dow nloads . Kit Cont ents As s hown in Fi[...]

  • Page 7

    MY BOOK THUNDERBOL T DUO USER MANUAL ABOUT Y OUR WD STORAGE DEVICE – 3 Operat ing Syste m Compatib ility Y our My Bo ok Thunderbol t Duo dual-dri ve stor age device and WD Drive Utilities software are co mpatible with the following Ma c OS X 10.6.8 o r later o perating systems on Thunderbolt technology- ena bled computers: • Snow Leopar d ™ ?[...]

  • Page 8

    MY BOOK THUNDERBOL T DUO USER MANUAL ABOUT Y OUR WD STORAGE DEVICE – 4 Power/Activity LE D The power/ activity LED shows the device’ s normal p ower state and activity , and provides caution/w arning ind ications as foll ows: Note: If you see an over -tempera tur e indi cation, po w er down the device and le t it cool for 6 0 minut es. Power it[...]

  • Page 9

    MY BOOK THUNDERBOL T DUO USER MANUAL ABOUT Y OUR WD STORAGE DEVICE – 5 Kensington ® Security Slot For physical device security , the Kensington security slo t accepts a standard Kensington se cu r it y c ab le ( so ld se pa r at ely ) . F or mo re in formation about the Kens ingto n securi ty slot and availabl e products, visit http://www .kensi[...]

  • Page 10

    MY BOOK THUNDERBOL T DUO USER MANUAL CONNECTING THE DEVICE AND G ETTING STARTED – 6 Connecting the Device and Getting Started This ch apter pr ovide s inst ructio ns for: Connecting the Device Installi ng the WD Dr ive Utilitie s Software Connec ting the Device 1. Depend ing on your region, if requir ed , change the pow er adap ter as follows: 2.[...]

  • Page 11

    MY BOOK THUNDERBOL T DUO USER MANUAL CONNECTING THE DEVICE AND G ETTING STARTED – 7 4. Use the Thunderbolt cable to connect either port on the device to your computer: 5. Use the other port on the device to conn ect additional Thunderbol t peripherals. Note: Thunde rbolt techno logy suppor t s a total of sev en devices —your computer an d up to[...]

  • Page 12

    MY BOOK THUNDERBOL T DUO USER MANUAL CONNECTING THE DEVICE AND G ETTING STARTED – 8 configurat ions. The St ripe an d Mirr or RAID modes of your My Bo ok Thun derbolt Duo devic e are softwar e configur ed, an d the L ion back up disk encry ption featur e is not compat ible wit h softwar e-configur ed RAID devices. If you wan t to use your device [...]

  • Page 13

    MY BOOK THUNDERBOL T DUO USER MANUAL CONNECTING THE DEVICE AND G ETTING STARTED – 9 2. Drag the ico n fo r the W D Dr iv e Utilit ie s soft ware to the al ias Applications folde r on the screen that displays: 3. In t he alias Applicati ons fold er , double-c l ick the WD Dr ive Utilities appli cation. 4. Read the license agreement and click Ac ce[...]

  • Page 14

    MY BOOK THUNDERBOL T DUO USER MANUAL MANAGING AND C USTOMIZING Y OUR MY BOOK THUNDERBOLT DUO DEVI CE – 10 Managing and Cus tomizing Y our My Book Thunderbolt Duo Device This c hapte r includ es the followin g topics : Checking D evice Health Managing the RAID Configurati on Erasing the Device Drives Registerin g the Device Restoring the W D Softw[...]

  • Page 15

    MY BOOK THUNDERBOL T DUO USER MANUAL MANAGING AND C USTOMIZING Y OUR MY BOOK THUNDERBOLT DUO DEVI CE – 11 • Quick Drive T est Each device drive has a built-in Data Lifeguard™ diagnostic utility that t ests the dri ve for err or cond itions. Th e quick dr ive test checks th e drives for major per for manc e pr oblem s. The result of a quick dr[...]

  • Page 16

    MY BOOK THUNDERBOL T DUO USER MANUAL MANAGING AND C USTOMIZING Y OUR MY BOOK THUNDERBOLT DUO DEVI CE – 12 Manag ing th e RAID C onfigu ration The initi al/default confi guration o f your My Book Thunderbolt Duo devi ce is as a s triped RAID 0 disk array for high-speed/maximum-storag e performance. Y ou can reconfigur e the device as e ither: • [...]

  • Page 17

    MY BOOK THUNDERBOL T DUO USER MANUAL MANAGING AND C USTOMIZING Y OUR MY BOOK THUNDERBOLT DUO DEVI CE – 13 Changing the Dev ice Configuration CAUTION! Chan ging the device config uration reformats b oth dr ives, w hich er ases all of the data on them. If you have be en using the dev ice in one mode and then want to switch to a diff er ent mode, ba[...]

  • Page 18

    MY BOOK THUNDERBOL T DUO USER MANUAL MANAGING AND C USTOMIZING Y OUR MY BOOK THUNDERBOLT DUO DEVI CE – 14 5. On the vo lume dialog: a. If you want to change the name o f a volume, type over the name in the Vo l u m e Name box. b. If you ar e converting to individual driv es, select the option to specify the file format fo r each volume: •H F S [...]

  • Page 19

    MY BOOK THUNDERBOL T DUO USER MANUAL MANAGING AND C USTOMIZING Y OUR MY BOOK THUNDERBOLT DUO DEVI CE – 15 8. The first time you configur e to a new volume, a message asks if you want to use the device dri ves to back up with Time Machine: Note: Currently the Encrypt Back up Disk check box on ly ap pears o n com pute rs usin g the Lion oper ating [...]

  • Page 20

    MY BOOK THUNDERBOL T DUO USER MANUAL MANAGING AND C USTOMIZING Y OUR MY BOOK THUNDERBOLT DUO DEVI CE – 16 b. Depending on your computer’ s operating system: • Using Snow Leopar d, click Use as Ba ckup Disk and skip to step 10 . • Using Li on: - If you want to create a password to secure your backup files, select the Encr y pt Backup Disk ch[...]

  • Page 21

    MY BOOK THUNDERBOL T DUO USER MANUAL MANAGING AND C USTOMIZING Y OUR MY BOOK THUNDERBOLT DUO DEVI CE – 17 2. If you have m ore than one supported stor age device or drive connected to your computer , select the one th at you want to erase. 3. Click Drive Erase to display the Drive Erase dialog: 4. On the Dr ive Eras e dialog : a. For in dividual [...]

  • Page 22

    MY BOOK THUNDERBOL T DUO USER MANUAL MANAGING AND C USTOMIZING Y OUR MY BOOK THUNDERBOLT DUO DEVI CE – 18 e. Read the war ning about the loss of data when you erase the drive and select the I understan d check box to signify that you accept the ri sk and activate the Erase Dr ive button: Important: If you want to save any of the da ta that is on [...]

  • Page 23

    MY BOOK THUNDERBOL T DUO USER MANUAL MANAGING AND C USTOMIZING Y OUR MY BOOK THUNDERBOLT DUO DEVI CE – 19 3. If you have m ore than one supported stor age device or drive connected to your computer , select the one th at you want to r egister . 4. Click Registration to display the Registrati on dialog: 5. On the Registration dialog: a. T ype your[...]

  • Page 24

    MY BOOK THUNDERBOL T DUO USER MANUAL MANAGING AND C USTOMIZING Y OUR MY BOOK THUNDERBOLT DUO DEVI CE – 20 Safely Dismount ing the Device Dr ives Use the My Book Th underb olt Duo Fi nder li stin g or desk top ic on to s afely dismou nt the device drives: 1. Right - or con trol-click t he My B ook T hunde rbolt Duo Fin der lis ting or deskt op ico[...]

  • Page 25

    MY BOOK THUNDERBOL T DUO USER MANUAL REPLACING A DRIVE – 21 Replacing a Dr ive This c hapte r includ es the followin g topics : Determ ining Which Drive Fail ed Contacting WD T echnical Suppor t Removing and Replac ing the Drive Determinin g Which Drive Fail ed Whether the application is running or not, the WD Drive Utilities softwar e c ontinuou[...]

  • Page 26

    MY BOOK THUNDERBOL T DUO USER MANUAL REPLACING A DRIVE – 22 Contac ting WD T echnica l Supp ort After you have determined wh ich drive has failed, go to http:/ /supp ort.w dc.com and see Knowledge Base an swer ID 8644 for information about o btaining a replacement drive. When contacti ng T echnical S upport, have the fol lowing inform ation ready[...]

  • Page 27

    MY BOOK THUNDERBOL T DUO USER MANUAL REPLACING A DRIVE – 23 7. Lift and l oosen the thumbscrew that secu r e s the drive cover p late and remove the plate: 8. Using the pull tab, careful ly lift the faulty d riv e out of the enclosure: 1 2 3 Note: Th ough the d rives ar e labeled Dr ive A and Dri ve B, it is thei r enclosu r e location s that de [...]

  • Page 28

    MY BOOK THUNDERBOL T DUO USER MANUAL REPLACING A DRIVE – 24 9. Gently slid e the replacement drive assembly into the encl osure until it is ful ly inserte d: 10. Replace the dr ive cover plate and s ecure it with the thumbscr ew: Note: Do not ove rtighten th e thumbscrew . 1 2 3[...]

  • Page 29

    MY BOOK THUNDERBOL T DUO USER MANUAL REPLACING A DRIVE – 25 11. Close the top cover and firmly push down on the top cover button until it snaps into place: 12. If the WD D rive Utili ties softwar e is not alr eady running, clic k Go > Applicatio ns > WD Drive Utilit ies to display the WD Drive Utilities screen ( see Figure 3 on page 9). 13.[...]

  • Page 30

    MY BOOK THUNDERBOL T DUO USER MANUAL REPLACING A DRIVE – 26 A stri ped RAID 0 disk ar ray (conti nued) c. Click Config uration to disp lay th e volu me dialog fo r re configurin g the RAID a rray . d. Use the de vice confi guration pr ocedure in “Chang ing th e Devic e Confi guration,” starti ng at step 5 on page 14 to r econfigur e the stri [...]

  • Page 31

    MY BOOK THUNDERBOL T DUO USER MANUAL REPLACING A DRIVE – 27 16. Go t o http://suppor t.wdc.c om and see Knowledge Base answer ID : • 7 for info rmation about downloa ding and r estoring the WD softwar e and di sk image • 8644 fo r informat ion abou t re t urning the d efectiv e drive. Impor t ant: Do not disassemble the internal drive and att[...]

  • Page 32

    MY BOOK THUNDERBOL T DUO USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 28 Compliance and W arranty Information This a ppendix includes the follow ing t opics: Regulatory Co mpliance Envir onmental Compliance (China) W arranty Information (All Regi ons Except Australia/New Zealand) W arranty Information (Austral ia/New Zeala nd) Regulator y C[...]

  • Page 33

    MY BOOK THUNDERBOL T DUO USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 29 GNU General Publ ic License (“GP L”) Firmware incorporated into thi s pr oduct ma y include third party copyrighted software licensed under the G PL or Lesser General Pub lic Licens e ("LGPL") (co llectively , “GPL Software”) and not W estern Digital?[...]

  • Page 34

    MY BOOK THUNDERBOL T DUO USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 30 W arranty Information (All Regions Except Australia/ New Zealan d) Obtaining Ser vice WD values your business and always attempts to pro vide you the very best of service. If this Pro duct r equir es maintenance, either co n tact the d ealer from whom you o riginally p[...]

  • Page 35

    MY BOOK THUNDERBOL T DUO USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 31 W arranty Information (Aus tralia/New Zealand ) Nothing in this warranty mod ifies or excl udes your legal rights under the Australi an Competition and Consumer Act or the New Zealand Consumer Guar antees Act. This warranty id entifies WD's preferred approach to r[...]

  • Page 36

    MY BOOK THUNDERBOL T DUO USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 32 W arranty WD warrants that the Product, in the course of its normal use, will for the term defined below , be free from defects in material and workmanship and will conform to WD’ s specif icati ons. The te rm of your warr anty is 3 year in Australia and New Zealand,[...]

  • Page 37

    INDEX – 33 MY BOOK THUNDERBOL T DUO USER MANUAL Index A Acces sories , optional 2 , 3 B Box cont ents 2 C CAUTION about disconnecting the system 20 about erasing the drives 16 China RoHS compliance 29 Complia nce, regu latory 28 Configurations , RAID 1 Connecting th e device 6 D Device compatib ility 3 connecting 6 disk fo rmats 3 drive diagnosti[...]

  • Page 38

    Information furnished by WD is believed to be accurate and reli able; ho wever , no responsibili t y is assumed by WD for i ts use nor for any infrin gement of patents or other right s of thir d parties which may result from it s use. No li cense is granted by implication or otherwise under any pate nt or patent rights of WD. WD reserves the right [...]