Xerox 3124 manual

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This manual is provided for information purposes only . All info rmation include d herein is subject to change witho ut notice. Xer ox Corporation is not respo nsible for any direct or indirect damages, arising from or related to the use of this manual. © 2006 Xerox C orporation. All rights reserved. • Phaser 3124/B, Phaser 3125/B, and Phaser 31[...]

C ONTENT S 1. Introduction Special features ...... ....................... ...................... ....................... ...................... .............. ................. ...................... . 1.1 Printer overview ...... ....................... ...................... ....................... ...................... .............. ..........[...]

9. Troubleshooting Clearing paper jams .................... ...................... ....................... ...................... .................... .............. .................... ... 9.1 Troubleshooting checklist ............ ...................... .................... ...................... ....................... .. ............ .........[...]

i Safety Notes Read these safety notes carefu lly before using this product to ensure you operate the equipment safely. Your Xerox product and recommend ed supplies have been designed and tested to meet strict safety requiremen ts. These include safety agency approval, and co mpliance to established environmental standards. Please read th e followi[...]

ii – The power cord is dama ged or frayed. – A wall panel circuit breaker, fuse, or other safety device has been tripped. – Liquid is spilled into the copier/printer. – The equipment is exposed to water. – Any part of the equipment is damaged. Disconnect Device The power cable is the disconnect device for this e quipment. It is attached t[...]

iii If you need additional information about ozone, please request the Xerox publication Ozone by calling 1-800-828-6571 in the Un ited States and Canada. In other markets please contact you r authorized local dealer or Service Provider. For Consumables Store all consumables in accordance with the instructions given on the package or container. •[...]

iv Environment al Compliance USA Energy Star As an ENERGY STAR ® partner, Xerox Corporation has determined that (the basic configu ration of) this product meets the ENERGY STAR guidelines for energy efficiency. The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks. The ENERGY STAR Office Equipment Program is a team effort be[...]

v North America Xerox operates an equipment take back and reuse/recycle program. Contact your Xerox sales representative (1-800-ASK-XEROX) to determine whether this Xerox product is part of the program. For more information about Xerox en vironmental programs, visit www.xer ox.com/ environm ent or for recycling and disposal information, contact you[...]

1 .1 < Introduction> 1 Introduction Congratulations on the purchase of your printer! This chapter includes: • Special features • Printer overview • Control panel overview • Finding more information • Selecting a location Special features Y our new printer is equipped with seve ral sp ecial features that improve the print quality . Y[...]

1 .2 < Introduction> Printer features The table below lists a general overview of features supported by your printer . (I: Installed, O: Option, NA: Not Available) Print in various environments • A PostScript 3 Emulation* (PS) enables PS printi ng in the Phaser 3125/B and Pha ser 3125/N. * Zoran IPS Emulation comp atible with PostScript 3 ?[...]

1 .3 < Introduction> Rear view Control p anel overview 1 p aralle l port 4 power receptacle 2 USB port 5 power switch 3 network port 1 Error : Indicates the status of your printer . See page 9.4. 2 Online : Indicates the status of your printer . See page 9.4. 3 Cancel : Prints a demo page or configuration page. Cancels the print job. Makes th[...]

1 .4 < Introduction> Selecting a location Select a level, stable place with adequa te space for air circulation. Allow extra space for opening covers and trays. The area should be well-ventilate d and away from direct sunlight o r sources of heat, cold, and humidity . Do not set the printer close to the edge of your desk or table. Clearance s[...]

2 .1 < Basic setup> 2 Basic setup This chapter includes: • Printing a demo p age • Using toner save mode Printing a demo p age After setting up your printer , print a demo page to make sure that the printer is operating correctly . Press and hold the Cancel button for about 2 seconds. A demo page prints out. Using toner save mode T oner s[...]

3 .1 < Software overview> 3 Software overview This chapter gives you an overview of the sof tware th at comes with your printer . Further details about installing and using the software are explained in th e Soft ware Section . This chapter includes: • Supplied so ftware • Printer driver feature s • System requirements Supplied sof twar[...]

3 .2 < Software overview> Printer driver features Y our printer drivers sup port th e following standard features: • Paper source selection • Paper size, orientation and typ e • Number of copies In addition, you can use various spec ial printing features. The following table shows a general overview of fe atures supported by your prin t[...]

4 .1 < Network setu p(Phaser 3125/N only)> 4 Network setup(Phaser 3125/N only) This chapter gives you basic informatio n for setting up you r printer for network connections. This chapter includes: • Introduction • Supported operating systems Introduction Once you have conne cted your printer to a network with an RJ-45 Ethernet cable, you[...]

5 .1 < Loading pri nt media> 5 Loading print media This chapter will help you understand the types of paper you can use with your printer and how to properly load paper in the different paper trays for the best print quality . This chapter includes: • Selecting print media • Loading paper • Knowing a n output location Selecting print me[...]

5 .2 < Loading pri nt media> Supported sizes of p aper Print media for manual dup lex printing Ty p e Size D imensions Wei g ht Capacity a a. Maximum capacity may differ depending on print medi a weight, thickness and en vironme ntal conditions. Plain paper Letter 216 x 279 mm (8.5 x 1 1 inches) • 16 to 24 lb (60 to 90 g/m 2 ) for the tray [...]

5 .3 < Loading pri nt media> Guidelines for selecting and storing print media When selecting or loadi ng paper , envel opes, or other print media, keep these guidelines in mind: • Always use print media that conform with the spec ifications listed on the next column. • Attempting to print on da mp, curled, wrinkl ed, or torn paper can cau[...]

5 .4 < Loading pri nt media> T ransparencies • T o a void damaging the printer , use only transparencies designed for use in laser printers. • T ransparencies used in the printer must be able to withstand 180° C (356° F), the printer ’s fusing temperature. • Place them on a flat surface after removing them from the pr inter . • Do[...]

5 .5 < Loading pri nt media> Using the manual tray The manual tray can hold special size s and types of print media, such as transparency , postcard, note card, an d envel ope. It is useful for single page printing on special pri nt media. T o load paper in the manual tray: 1 Load one sheet o f paper with the side to be printed on facing up .[...]

5 .6 < Loading pri nt media> 1 Load the paper in the manual tray with the s ide to be printed on facing up . 2 Adjust the manual tray paper width guides to the width of the paper . Do not force too much, or th e paper will bend, which could resul t in a paper jam or skew . 3 When you print a document, set the paper source to Manual Feeder and[...]

6 .1 < Basic printing> 6 Basic printing This chapter explains common printing tasks. This chapter includes: • Printing a do cument • Canceling a print job Printing a document This printer allows you to print from various Windows, Macintosh applications. The exact steps for printing a docume nt may vary depending on the application you use[...]

7 .1 < Ordering supplies and a ccessories> 7 Ordering supplies and accessories This chapter provides information on the toner cartridge and accessory that are available for your printer . This chapter includes: • T one r cartridge • How to purc hase T oner cartridge When the toner runs out, you can orde r the following type of toner cartr[...]

8 .1 < Maintenanc e> 8 Maintenance This chapter provides information fo r maintaining your printer and the toner cartridge. This chapter includes: • Cleaning the printer • Maintaining the toner cartridge • Printing a configuratio n page • Maintenance part s Cleaning the printer During the printing process, paper , toner , and dust par[...]

8 .2 < Maintenanc e> 3 Pull the manual tray out. 4 With a dry lint-free cloth, wipe aw ay any dust and spille d toner from the toner cartridge area and the tone r cartridge cavity . 5 Gently swab the long strip of gl ass (LSU) inside the top of the cartridge and check for dirt or dust. Caution • While cleaning the inside of th e printer , b[...]

8 .3 < Maintenanc e> Maint aining the toner cartridge T oner cartridge storage T o get the most from the toner cartri dge, keep the following guidelines in mind: • Do not remove the toner cartridge from its package until re ady for use. • Do not refill th e toner cartridge. The printer warranty d oes not cover damage caused by using a ref[...]

8 .4 < Maintenanc e> Replacing the t oner cartridge When the toner is completely empty or the toner cartridge reachde the end of its life span: •T h e Error LED blinks red. At this stage, the toner cartridg e needs to be replaced. For toner cartridge ordering informa tion, see page 7.1. 1 Open the front cover . 2 Pull the old toner cartridg[...]

8 .5 < Maintenanc e> Printing a configuration p age Y ou can print a configura tion page to view current printer settings, or to help troubleshoot printer problems. Press and hold the Cancel button for about 5 seconds. A configuration page prints out. Maintenance p arts T o avoid print qua lity and paper feed problems resulting from worn part[...]

9 .1 < Troubleshooti ng> 9 Troubleshooting This chapter provides he lpful informat ion for what to do if you e ncounter an error while using your printer . This chapter includes: • Clearing paper jams • T roubleshooting checklist • Understanding the LEDs • Solving gener al printing pro blems • Solving pri nt quality pro blems • Co[...]

9 .2 < Troubleshooti ng> In the manual tray 1 Remove the jammed paper in the manual tray by g ently pulling it straight out. If the paper does not move when you pull, or if you do not see the paper in this area, check the fuser a rea around the toner cartridge. See page 9.2. 2 Open and close the front cover to resume printing the document fro[...]

9 .3 < Troubleshooti ng> In the p aper exit area 1 Open and close the front cover . T he jammed paper is automatically ejected from the printer . 2 Gently pull the jammed pape r out of the output tray . If you do not see the jamm ed paper or if there is any resi stance when you pull, stop pulling and go to the next step. 3 Open the top cover [...]

9 .4 < Troubleshooti ng> T roubleshooting checklist If the printer is not working properly , consult the following checklist. If the printer does not pass a step, follow the corresponding suggested solutions. Condition Suggested solutions Make sure that the Online LED on the control panel lights green. • If the Onlin e LED is of f, check th[...]

9 .5 < Troubleshooti ng> Solving general printing problems For problems with the operation of yo ur printer , refer to the table for suggested solutions. Condition Possible c ause Suggested solutions The printer does not print. The printer is not receiving power . Check the power cord connections. Check the power switch and the power source. [...]

9 .6 < Troubleshooti ng> Print job is extremel y slow . (Continued) If using Windows 98/Me, the S pooling Setting may be set incorrec tly . From the Star t menu, choose Settings and Printers . Right- click the Xerox Phaser 3124 , Xerox Phaser 3125 PCL 6 , or Xerox Phaser 3125 PS printer icon, choose Pr operties , click the Details tab, and th[...]

9 .7 < Troubleshooti ng> Solving print quality problems Dirt inside of the printer or improper paper loading may reduce print quality . See the table below to trou bleshoot problems. Condition Suggeste d solutions Light or faded print If a vertical white streak or faded area appears on the page: • The toner supply is low . Y ou may be able [...]

9 .8 < Troubleshooti ng> Background scatter Background scatter result s from bits of toner distributed on the printed page. • The p aper may be too damp. T ry printing with a different batch of paper . Do not open packa ges of paper un til necessary so tha t the paper does not absorb too much moisture. • If background scatter occurs on an[...]

9 .9 < Troubleshooti ng> Common Windows problems Horizontal stripes If horizontally aligned black streaks or smears appear: • The toner cartridge may b e installed improperly . Remove the cartridge and reinsert. • The toner cartridge may be defective. Install a new toner cartridge. See page 8.4. • If the problem pe rsists, the printer m[...]

9 .10 < Troubleshooti ng> Common Macintosh problems (Phaser 3125/B, 3125/N only) Condition Su ggested solutions The printer does not print a document from Acrobat Reader . Change the Print Method option to Print as Image when you print from Acrobat Reader . The document has printed, but the print job has not disappeared from the spooler in Ma[...]

10 .1 < Specifications> 10 Specifications Printer specifications Item Specifications and description Printing speed a Up to 24 ppm in A4 (25 ppm in Letter) Resolution Phaser 3124/B Up to 1200 x 6 00 dpi effective output Phaser 3125/B, Phaser 3125/N Up to 1200 x 1200 dpi effective output W arm-up time Less than 1 5 seconds First print out time[...]

10 .2 < Specifications> Interface • IEEE 1284 Bidirectiona l Parallel S tandard - Modes supported: Compatible, Nibble, Byte, ECP • USB Interface S tandard - USB 1.1: Compatible with USB 2.0 (Phaser 3124/B only) - USB 2.0: Hi-S peed USB 2.0: (Phaser 3125/ B, Phaser 3125/N on ly) - 480 Mbps 1 port • Network Interf ace - Et h e rnet 10/1 0[...]

1 I NDEX A accessories, order information 7.1 C cleaning inside 8.1 outside 8.1 component location 1.2 configuration page, print 8.5 control panel LED 9.4 overview 1.3 D demo page, print 2.1 J jam, clear 9.1 L LED, meaning 9.4 loading paper manual tray 5.5 standard tray 5.4 M Macintosh problems 9.10 maintenance parts 8.5 manual feed mode, use 5.5 m[...]

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1 S OFTWARE SECTION C ONTENTS Chapter 1: I NSTALLING P RINTER S OFTWARE IN W INDOWS Installing Printer Software .............. ................ ................... ................... ................... ............ ..... 4 Installing Software for Local Printing .............. ................... .................... ................ ............ [...]

2 Chapter 4: A DVANCED P RINTING Printing Multiple Pag es on One Sheet of Paper (N-Up Printing ) .......... ................... ................... ..... 19 Printing Posters ................. ................... ................... ................... ................. ................... ....... 20 Printing Booklets ................ ..............[...]

3 Chapter 7: S HARING THE P RINTER L OCALLY Setting Up a Host Computer .................. ................... ................... ................... ................... ..... 26 Setting Up a Client Comp uter .......... ................... ................... ................... ................ ............... 26 Chapter 8: U SING Y OUR P RINTER W[...]

Installing Printer Software in Windows 4 1 Installing Printer Software in Windows This chapter include s: • Installing P rinter Software • Reinstall ing Printer Softwar e •R e m o v i n g P r i n t e r S o f t w a r e Installing Printer Software Y o u can install the printer softwa re for local printing or network printing. T o install t he p[...]

Installing Printer Software in Windows 5 N OTE : If your printer is not already connected to the computer , the following window will appear . • After connecting the printer , click Next . • If you don’t want to connect the printer at this tim e, click Next , and No on the following screen. Th en the installation will start and a test page wi[...]

Installing Printer Software in Windows 6 5 Select your printer a nd click Next . N OTE : If your printer is not already connected to the computer , the following window will appear . • After connecting the printer , click Next . • If you don’t want to connect the printer at this tim e, click Next , and No on the following screen. Th en the in[...]

Installing Printer Software in Windows 7 Installing Software for Network Printing When you connect y our printer to a network, yo u must first configure the TCP/IP settings fo r the printer . After you have assigned and verifie d the TCP/ IP settings, y ou are ready to install the software on each comp uter on the network. Y o u can install the pri[...]

Installing Printer Software in Windows 8 7 If the test page prints out correctly , click Yes . If not, click No to reprint it. 8 Click Finish . N OTE : After setup is complete, if your printer driver d oesn’ t work properly , reinstall the printer driver . See “Reinstalling Printer Software” on pa ge 10. Custom Installation Y ou can choose in[...]

Installing Printer Software in Windows 9 5 The list of printers av ailable on the network appears. Select the printer you w ant to install from the list and then click Next . • If you do not see your printer on the list, click Update to refresh the list, or select Add TCP/IP Port to add your printer to the network. T o add the printer to the netw[...]

Installing Printer Software in Windows 10 Reinstalling Printer Software Y o u can reinstall the software if installation fails. 1 Start Window s. 2 From the Start menu select Programs or All Progr ams → your prin ter driver name → Maintenance . 3 Select Repair and click Next . 4 The list of printers av ailable on the network appears. Select the[...]

Installing Printer Software in Windows 11 Removing Printer Software 1 Start Window s. 2 From the Start menu select Programs or All Progr ams → your prin ter driver name → Maintenance . 3 Select Remove and click Next . Y ou will see a com ponent list so that you can remov e any item individually . 4 Select the components you w ant to remove and [...]

Using SetIP (Phaser 3125/N only) 12 2 Using SetIP (Phaser 3125/N only) Installing SetIP 1 Make sure that the printer is connected to y our computer and pow ered on. 2 Insert the supplied CD-ROM into your CD-ROM drive. The CD-ROM should automaticall y run, and an installation window appears. If the installation window does not appear , click Start a[...]

Basic Printing 13 3 Basic Printing This chapter explains the printing options and common printing tasks in Windows. This chapter include s: • Printing a Document •P r i n t e r S e t t i n g s - Layout Tab - Paper Tab - Graphics Tab - Extras Tab - Troublesh ooting Tab - Printer Tab - Using a Favor ite Setting - Using Help Printing a Document N [...]

Basic Printing 14 Printer Settings Y o u can use the printer properties window , which allows you to access all of the printer options you need when using yo ur printer . When the printer prop erties ar e displayed, you can review and change the settings neede d for your print job. Y o ur printer propertie s window may differ , depending on your op[...]

Basic Printing 15 Paper Tab Use the following options to set the basic paper handling specifications when you access the p rinter properties. See “Printing a Document” on page 13 for more inform ation on accessing printer properties. Click the Paper tab to access v arious paper properties. Copies Copies allows you to choose the number of copies[...]

Basic Printing 16 Graphics Tab Use the following Gr aphic options to adjust the print quality for your specific printing needs. See “Printing a Document” on page 13 for more infor mation on accessing printer properties. Click the Graphic tab to display the properties shown below .. Resolution The Resolution options yo u can select may vary depe[...]

Basic Printing 17 Extras Tab Y ou can select output options fo r your document. See “Printing a Document” on page 13 for more information about accessing the printer properties. Click the Extras tab to access the following feature: Watermark Y ou can create a background text image to be printed on each page of your document. F or details, see ?[...]

Basic Printing 18 Using a Favorite Setting The Favorites option, which is visible on each p roperties tab, allows you to save the current properties settings for future use. To s a v e a Favorites item: 1 Change the settings as needed on each tab . 2 Enter a name for the item in the Favorites input box. 3 Click Save . When you save Favorites , all [...]

Advanced Printing 19 4 Advanced Printing This chapter explains printing options and adv anced printing tasks. N OTE : • Y our printer driver Propertie s window that appears i n this User’s Gu ide may differ depending on the printer in use. However the com position of the printer properties window is similar . • If you need to know the exact n[...]

Advanced Printing 20 Printing Posters This feature allows you to print a single-pag e document onto 4, 9, or 16 sheets of paper , for the purpose of pasting the sheets together to form one poster-size d ocument. 1 T o change the print settings from your software application, access printer propertie s. See “Pri nting a Document” on page 13. 2 C[...]

Advanced Printing 21 Printing on Both Sides of Paper Y o u can print on both sides of a sheet of paper . Before printing, decide how you want yo ur document oriented. The options are: • Printer Setting , if you select this option, this feature is determined by the setting you’ve made on the control panel of the printer . If this option does not[...]

Advanced Printing 22 Using Watermarks The W atermark option allows you to print text over an existing document. F or example, you may want to hav e large gray letters reading “DRA F T” or “CON FIDENTIAL ” printed diagonally across the first page or all pages of a document. There are sever al predefined waterm arks that come with the printer[...]

Advanced Printing 23 Using Overlays What is an Overlay? An overla y is text and/or images stored in the computer hard disk drive (HDD) as a special file fo rmat that can be printed on any document. Ove rlays are often used to take the place of preprinted forms and lette rhead paper . Rather than using preprinted letterhead, y ou can cr eate an over[...]

Using Utility Applications (Phaser 3125/B, 3125/N only) 24 5 Using Utility Applications (Phaser 3125/B, 3125/N only) If an error o ccurs while pri nti ng, the Status Monitor window appears, showing the error . N OTES : • T o use the this program, you need: - Windows 98 or higher (Windo ws NT 4.0 can be used only for network -supported printers.) [...]

Using Windows PostScript Driver (Phaser 3125 /B, 3125/N only) 25 6 Using Windows PostScript Driver (Phaser 3125/B, 3125/N only) If you want to use the P ostScri pt driver provided with y our system CD-ROM to print a document. PPDs, in combina tion with th e Po stScript driver , access printer features and allow the computer to communicate with the [...]

Sharing the Printer Locally 26 7 Sharing the Printer Locally Y ou can connect the printer dire ctly to a selected computer , which is called “host computer , ” on the network. The following procedure is f or Windows XP . For other Windows OS, refer to the correspon ding Wi ndows User's Guide or online help. N OTES : • Check the Oper atin[...]

Using Your Printer with a Macintosh (Phaser 3125/B, 3125/N only) 27 8 Using Your Printer with a Macintosh (Phaser 3125/B, 3125/N only) Y our printer supports Macintos h systems with a built-in USB interface or 10/100 Base- TX netw ork interfac e card. When you print a file from a Macintosh computer , you can use the driver b y installing the PPD fi[...]

Using Your Printer with a Macintosh (Phaser 3125/B, 3125/N only) 28 Setting Up the Printer Set up for your prin ter will be diff erent depe nding on whic h cable you use to connect the pr inter to your computer—the network cable or the USB cable. For a Network-connected Macintosh N OTE : Some printers do not support a network interface. Befor e c[...]

Using Your Printer with a Macintosh (Phaser 3125/B, 3125/N only) 29 Changing P rinter Settings Y ou can use adv anced printing features when using your printe r . From your Macintosh app lication, select Print from the File menu. The printer name which appears in the printer prope rties window may differ dep ending on the printer in use. Except for[...]

Using Your Printer with a Macintosh (Phaser 3125/B, 3125/N only) 30 Printing Multiple Pages on One Sheet of Paper Y o u can print more than one page on a single sheet of paper . This feature provides a cost -effective w ay to print draft pages. 1 From your Macintosh application, select Print from the File menu. 2 Select Layout . 3 Select the number[...]

31 S OFTWARE SECTION I NDEX A advanced printing, use 19 B booklet printing 20 D document, print Macintosh 28 Window s 13 double-sid ed printin g 21 E Extras properties, set 17 F favorites set tings, use 18 G Graphics proper ties, set 16 H help, use 18 , 25 I install printer driver Macintosh 27 Window s 4 L Layout properties, se t Macintosh 29 Windo[...]

32 T toner save, set 16 U uninstall, software Macintosh 27 Window s 11 W watermark create 22 delete 22 edit 22 print 22[...]