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Xerox 3400 manual

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Table of contents for the manual

  • Page 1

    P HASE R™ 3400 P ER SONAL LAS E R P R I NTE R User Guide[...]

  • Page 2

    Xerox Phaser ™ 3400 Personal Laser Printer User Guide June 2001[...]

  • Page 3

    ii Phaser 3400 Person al L aser Prin ter Copyright © 2001, Xerox Corp oration. All Rights Re served. Unpublis hed rights reserved under the copyrigh t laws of the United Sta tes. Contents of this public ation may not be reproduced in a ny form wi thout permis sion of Xerox Corporation. Copyright pr otection claime d includ es all forms of matters [...]

  • Page 4

    User Guide iii Contents Printer Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v User safety summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Printer Parts and Su pplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Contro l Panel . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    iv Phaser 3400 Person al Laser Printer Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Printer CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Reference Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Vide[...]

  • Page 6

    User Guide v Printer Warranty Xerox warra nts that the Phas er 3400 Prin ter wil l be free f rom defects in mat erials an d workmans hip f or a pe riod o f one ( 1) yea r from the date of shipment . If the product proves d efective duri ng the warranty period , Xerox, at its option , will: (1) repair the product b y means of telephon e support or d[...]

  • Page 7

    vi Phaser 3400 Person al L aser Prin ter Consumab les Warranty Xerox warrants that las er print cartridges will be free from defects in materials an d workmanship f or a period of one (1) year from date of installati on. All other Custom er Replaceable Con sumables (CRCs) will be covered for a period of ninety (90) days (six (6) months wh ere longe[...]

  • Page 8

    User Guide vii THE ABOVE WARRANTIES ARE GIVEN BY XEROX WITH RESPECT TO THI S PRODUCT AND ITS CUS TOMER REPLAC EABLE CONSUMA BLES IN LIEU OF ANY OTHER WAR RANTIES, E XPRESS OR IMPLIED. XEROX AND IT S VENDORS DISCLAIM ANY I MPLIED WARRANTI ES OF MERCHAN TABILITY OR FITNESS FOR A PARTI CULAR PURPOS E OR ANY SI MILAR STANDARD I MPOSED BY APP LICABLE LE[...]

  • Page 9

    viii Phaser 340 0 Persona l Laser Prin ter User safety summary Operationa l Safety Your printer and its supplies we re designe d and tested to mee t strict safety requiremen ts. These include safet y agency exa mination, approval, an d complian ce with establish ed environm ental stan dards. To ensure the con tinued safe operation of your printer, [...]

  • Page 10

    User Guide ix ■ Do not use this printer near wat er, wet locations, or outdoors . ■ Do not obstruct ventilat ion openings. Thes e openings are prov ided to prevent overheating of the machine. ■ Do not push objects in to slots and openings on the printer. Contactin g a voltage point or shorting out a part mig ht result in electric al shock or [...]

  • Page 11

    User Guide 1 Printer Parts and Supp lies Front Back 1. Top cover 5. Multi-purpose tray 2. Face- down tray (output) 6. Paper tray 3. Control panel 7. Paper-level indicator 4. Serial number 1. Rear co ver and rear face-u p tray (output) 4. Power switch 2. US B inter face c onnect or 5. Power cord connec tor 3. Parallel inte rface connector 1710-32 1 [...]

  • Page 12

    2 Phaser 3400 Person al Laser Printer Control Panel 1. Error light ■ Blinking = Insufficient memory ■ Blinking a lternating with the Paper light blinking = Output tray is full. ■ 2 fast blink s, then of f, then 2 fast blinks, then off , etc. = Toner is getting low. Replace the laser print cart ridge soon . ■ On = Cover o pen, car tri dge no[...]

  • Page 13

    User Guide 3 Supplies and Accessories To order suppl ies and accesso ries, contact your local de aler or vi sit the Xerox web site: www.xerox.com/offi ceprinting/ supplies/ Customer-Re placeable Consumables (CRCs) Accessories Item Part Number High-capacity Laser Print Cartridge ■ Prints appro ximately 8, 000 pa ges * 106R00462 Standard Laser Prin[...]

  • Page 14

    4 Phaser 3400 Person al Laser Printer Network Interface Card Kit ■ Adds netwo rk capabil ity 097S02722 Repacka ging Kit 695E98050 Item Size Part Numbe r[...]

  • Page 15

    User Guide 5 Paper an d Print Media Paper tips ■ Only use the supp orted paper types, sizes, and w eights. ■ Use clean, undama ged paper. ■ Do not use perfora ted paper. ■ Store the paper on a flat sur face, in a rela tively low -humidity env iron me nt. ■ Avoid s toring paper in such a way as to cause wrinkling, bending, curl ing, etc. ?[...]

  • Page 16

    6 Phaser 3400 Person al Laser Printer Supported paper and media sizes Media Size Tray 1 Tray 2 A5/A6 Tray Multi-purpos e Tray Letter 8.5 x 11 in • • • • Legal 8.5 x 1 4 in • • • • Executive 7.25 x 10.5 i n • • • • A4 210 x 297 mm • • • • A5 148 x 210 mm • • • A6 105 x 148 mm • • Foli o 8.5 x 13 in • • ?[...]

  • Page 17

    User Guide 7 Loading Trays Loading inst ructions are al so locate d on the labels inside the tray. Caution Do not remove a tr ay while prin ting; this may cause paper jams. For informa tion on loading the optiona l A5/A6 tray and lo ading optiona l Tray 2, r efer to the Ph aser 340 0 Person al Laser Printe r Reference Ma nual on the printer CD-ROM.[...]

  • Page 18

    8 Phaser 3400 Person al Laser Printer 3. If necessar y, adjust the tr ay length t o match the length of the paper. Press t he metal tab on the b ack of the tra y, then pull the back of th e tr ay t o the d esi red leng th. 4. Load the pape r. ■ Make sure that you place the pape r under the corn er tab (left -front co rner of the tra y) and the ta[...]

  • Page 19

    User Guide 9 5. If necessar y, adjust the si de guides to lig htly touch the pape r. 6. Slide th e tray back into the printer. 1710-47 1710-51[...]

  • Page 20

    10 Phaser 3400 Person al Laser Printer Using the Mu lti-purpo se Tray The multi-pur pose tray can b e used in either of these ways: ■ Loaded with pape r or special media ■ Used to manual ly feed paper one sheet at a t ime Always use the multi-pur pose tray to pri nt on speci al media, such as envelopes, tr ansparencies, or n on-standard p aper [...]

  • Page 21

    User Guide 11 3. To load paper in the tray , place the paper against the left edge of the tray , then slide the width guid e against the pape r. ■ Load lette rhead fac e up with the top of the pag e entering the printer f irst . ■ Don't load pap er above the fill line. Don’t load o ver 100 shee ts of pa per, 20 transpare ncies , 25 lab e[...]

  • Page 22

    12 Phaser 3400 Person al Laser Printer Installing Software Before sendi ng a job to the printer, you must have the printe r driver or PostScript PPD fil e installed on your comput er. Using the Windows installer Use the install er applicat ion to automati cally i nstall the print er driver and utility sof tware onto your computer's ha rd disk.[...]

  • Page 23

    User Guide 13 Using the Macintosh install er Use the instal ler appli cation to auto matically install the PostS cript PPD onto your computer's hard disk. 1. Insert the Pha ser 3400 printer 's CD-ROM into your co mputer's CD-R OM dr iv e. 2. Double click the CD-ROM icon . 3. Double click the folder for your language. 4. Double click [...]

  • Page 24

    14 Phaser 3400 Person al Laser Printer 3. In t he New Desktop Pri nter dialog bo x after With , select LaserWriter 8 , sel ect Printer (USB ) in the list, and clic k the OK button. 4. In the t op part of th e dial og box, c lick th e Chan ge button , select the PPD from the list, and click t he Select button. 5. In the mi ddle pa rt of th e dial og[...]

  • Page 25

    User Guide 15 Printing When sendin g a job to the p rinter, sele ct special fe atures in the printer driver. ■ Windows — Use the PCL 6 driver or a PostScript drive r with the Phaser 3400 PPD file. ■ Macintos h — Use the LaserWriter 8 dri ver with the Phaser 34 00 PPD file. Feat ure s av ailab l e wit h th ese d riv er s inc lud e: ■ Numb [...]

  • Page 26

    16 Phaser 3400 Person al Laser Printer Troublesh ooting Printing Pro blems For m ore in forma tio n, ref er to t he Pha ser 340 0 Person al La ser Print er Reference Ma nual on the printer CD-ROM or acce ss the troubles hooting knowle dge base at www.xerox.com/o fficeprinting /infoSMART/ General things t o check ■ Make sure that your c omputer is[...]

  • Page 27

    User Guide 17 ■ If using Windows, acc ess the printer drive r (as described on page 25) and c heck the setti ngs. ■ Make sure that the print job is be ing sent to the corre ct port (for example, LPT1 ). For Windows 95, Windows 98, or Windows Me, check the settin gs on the Deta ils tab. For Windows 20 00 or Wind ows NT, che ck the settin gs on t[...]

  • Page 28

    18 Phaser 3400 Person al Laser Printer Paper Jams Jam prevention tips ■ Only use paper suppor ted by the printe r; see page 6. ■ Make sure that the paper is lo aded correct ly. ■ Don't add paper above the tray's fill lin e. ■ If paper is sti ll jamming, flip the pape r over in the paper tra y. ■ Do not remove the tray while pri [...]

  • Page 29

    User Guide 19 2. If there is r esistance when y ou pull the paper or the paper is not visible, open th e rea r cover. 3. Detach the vinyl strip. 4. Press the re ar cove r down until t he plastic c lips of the rea r tray snap out. 5. Gently pull th e paper to remo ve it; if successf ul, skip to Step 9. 1710-39 1710-40 1710-54[...]

  • Page 30

    20 Phaser 3400 Person al Laser Printer 6. If there is sti ll resistance when you pull the paper , pinch the tabs to release the exit roller , then swing th e roller to th e left. 7. Gently remove the jammed paper. Note If you still can not remove the paper , refer to "Cle aring paper jams inside th e printer" (th e following se ction). 8.[...]

  • Page 31

    User Guide 21 Clearing jams inside the printer 1. Open the t op cover and remov e the laser pri nt cart ridge. Caution Do not expose the la ser print cartridg e to heat or direct sunlight. 2. Careful ly lift up the met al guide. 3. Gently remove the jammed pa per. 4. Gently lo wer the metal guide . 1710-08 1710-35[...]

  • Page 32

    22 Phaser 3400 Person al Laser Printer 5. Replace t he laser print cartridge and cl ose the top cov er. Clearing jams in the tray area 1. Pull out the pa per tray. 2. Gently pull th e jammed paper to remove it. 3. Push the stack of paper down until the bottom pla te of the tray locks into pl ace. 1710-37 1710-42[...]

  • Page 33

    User Guide 23 4. Slide th e tray back into the printer. 5. To resume prin ting, open a nd close the to p cover. 1710-51[...]

  • Page 34

    24 Phaser 3400 Person al Laser Printer Getting Help Refer to the following resourc es for inform ation ab out the P haser 3 400 printer. Printer CD-ROM The printe r’s auto-runn ing CD-ROM co ntains various r esources avail abl e for i nsta llin g and lear ning mo re ab out t he Ph aser 3400 printer. ■ Printer so ftware ■ Read Me re lease note[...]

  • Page 35

    User Guide 25 Videos The Phas er 3400 v ideos, on t he prin ter’s CD-R OM, con tain inf ormat ion on t he fo ll owin g t opi cs: ■ Replacing the laser pri nt cartridg e ■ Loading medi a in the tray and multi-purpose tr ay ■ Clearing jams ■ Instal ling the net work card ■ Installing t he second paper tray assembly Windows driver and driv[...]

  • Page 36

    26 Phaser 3400 Person al Laser Printer Xerox web sites To link to product a nd supplies information, do wnload printer drivers, view docu ments, and access support information: www.xerox .com/off iceprint ing infoS MART™ K nowled ge Base To acce ss the troubl eshooting k nowledg e database use d by Xerox Customer S upport staff: www.xerox.com/o f[...]

  • Page 37

    User Guide 27 Customer support centers Before ca lling for cust omer support, writ e down the serial number of your print er; refe r to page 1 for the location o f the serial number . Argentina (54)-114-37 8-5444 Finland 0800 11 8 388 Puerto Ric o 1-800-835- 6100 Australia 1-800-811 -177 France 0825 393 490 Singapor e 1-800-356- 5565 Austria +43 (1[...]

  • Page 38

    28 Phaser 3400 Person al Laser Printer Printer Specific ations Item Specification a nd Description Print Speed 17 pages per minute for L etter size; 16 pa ges per mi nute f or A4 si ze Resolution True 600 x 6 00 dpi; 120 0 dpi Resolution Output Capaci ty ■ Face-dow n tray: 250 Sheets ■ Face-up tra y: 100 She ets Input Capacity ■ Tray 1: 550 s[...]

  • Page 39

    User Guide 29 Interfaces ■ Bidirectional Parallel Sta ndard (IEEE 12 84) – Modes supported: Compatible, Nibble, By te, ECP ■ USB Interface Standard – USB 1.0/1.1 c ompliant, 12 Mbp s, 1 port Item Specification a nd Description[...]

  • Page 40

    space from the top of the print sample to the bottom edge of the printer w: 3.433" (@300ppi: 1030 pixels, @72ppi: 247 pixels) h: 2.293" (@300ppi: 688 pixels, @72ppi: 165 pixels) 609T14478[...]