Xerox DocuPrint 96 manual

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Table of contents for the manual

  • Page 1

    Xer o x DocuPrint 96/4635/180/2000 Series NPS/IPS Guide to Perf orm ing Routin e Maintenance 721P9 0060 V e r s ion 8 . 0 October 20 0 2[...]

  • Page 2

    Guide to Pe rforming Routine Ma intenance Xerox Cor poration 701 S. A viation B oulev ard El Segu ndo , CA 90245 ©2002 by Xerox Cor poration. A ll ri ghts reser ved. Copyright prot ection c laimed inc ludes all for ms and m atters of co p yrighta ble mater ial and in f or mation n ow allow ed by statut ory or judicia l law or hereinafter granted, [...]

  • Page 3

    Guide to Perform ing Routin e Maintenan ce iii T able of contents Safet y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Laser sa fety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Ozone info rmation: U. S . only . . . . . . . . . . . . . . . . [...]

  • Page 4

    Table of co ntents iv Guide to Performing Routine Ma inte nance 5. Re placi ng the dry ink waste contain er . . . . . . . . . . . . . . . . . . . . . 5 -1 6. Cleanin g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Cleani ng th e keyboar d, mo nitor, and t he exte rio r of the printe r con troll er .[...]

  • Page 5

    Guide to Performin g Routin e Ma inten ance v Safety Laser safe ty W ARNING Adjustments, use of con trols, or p erf ormance of procedures other than those spec ified herein may result in hazar dous light exposure. The Xerox DocuPrint pr inters are cer t ified to comply with the perform ance st an dards of the U .S. Depar t ment of He alth, Educati [...]

  • Page 6

    Safety vi Guide to Performing Routine Maintena nce Ozone information : U . S. onl y This pr oduct p roduces oz one du ring normal oper ation . The amoun t of oz on e produ ced de pends on cop y vo lume . Ozone is heavier than air . Th e e n viron mental pa rameters s pecified in the Xerox installation instructio n s ensure that concentration lev e [...]

  • Page 7

    Safety Guide to Performin g Routine Mainten an ce vii • Nev er use sup plies o r cleani ng mate r ials for other th an the ir intend ed pu r poses. K eep all materials o ut of t he re ach of chil dren. • Nev er operate the equ ipmen t if you notic e unusu a l nois es or odors . Disconnect th e po wer cord from the electrical ou tlet and cal l s[...]

  • Page 8

    Safety viii Guide to Performi ng Routine Maintenance Electrical supply This pr oduct s hall b e oper ated fr om t he type of elect rical supply indicate d on t he prod uct’ s data p late label. If y ou ar e not sure that your ele ctr i cal su pply me et s the r eq uirem ents, plea se consul t your loca l power company for advice. This pr oduct mu[...]

  • Page 9

    Safety Guide to Performin g Routin e Ma inten ance ix Maintenance Any operator pro duct maintena nce proced ures will b e descr ibed in the u s er docume ntati on suppli ed with the produc t. Do not carry out an y mainten ance o n the product, whi ch is n ot described in the cu stomer document atio n. Bef ore cl eaning y o ur pr oduct Bef ore clean[...]

  • Page 10

    Safety x Guide to Perfo rming Rou tine Ma int enance Radio and telecom m unications equipment directive (Europe only) Certification to 1999/5 /EC Radi o Equipment and T elecomm unications T ermina l Equipment Directive: This Xer o x product has been sel f-certified b y Xe ro x fo r pan- Europ ean sing le terminal conn ection t o the a nalog pub lic[...]

  • Page 11

    Safety Guide to Performin g Routin e Ma inten ance xi For fur ther inf ormation F or more in f or mation on Environm ent, He alth an d Safety in relatio n to th is Xerox product an d supp lies, pleas e c onta c t the f ollowing customer help line s: Europ e:+44 1707 35 3434 USA:1 800 828657 1 Canad a:1 80 0 82865 71[...]

  • Page 12

    Safety xii Gu ide to P erformi ng Routine Maintena nce[...]

  • Page 13

    Guide to Performin g Routin e Ma inten ance xii i Intr oduction This gui de pro vid es inf or mation on ho w to pe rf or m basic maintenanc e tasks on th e Xero x DocuPrint 96, 46 35, or 180 . NO TE: Y ou ma y be using t he DocuP rint NPS/I PS softw are e xten sion on a DocuPrint 200 0 EPS system. Th e 200 0 Series printer models are the 10 0, 135 [...]

  • Page 14

    Introductio n xiv Guide to Perfo rming Rou tine Maint enanc e • Chapt er 4, “A ddin g dry ink,” describes ho w to add dr y ink to the printer . • Chapt er 5, “R eplacin g the dr y ink w aste co ntainer ,” prov ides inf or mation on ho w to repla ce the dry ink wast e conta iner . • Chapt er 6, “C leani ng,” p rov ides inst ruction[...]

  • Page 15

    Introd uction Guide to Performin g Routin e Ma inten ance xv NO TE: Notes ar e hint s that hel p you perform a task o r under stand t he te xt. CA UTION Cautio ns aler t you to a n acti on tha t could da mage ha rdware or software. W ARNING W arnin gs alert you to conditions that ma y affect the safety of people. Related publications The Xero x Doc[...]

  • Page 16

    Introductio n xvi Guide to Performing Routine Mainte na nce • Submitting y our Job s from UNIX & DO S Quic k Ref erence Card • Submitting y our Job s from Wi ndo ws NT 4.0 (Quic kPr int) Quick Ref erence Card • Submitting your Jobs Using Wind ows NT 4.0 Drivers Q uick Ref erence Car d The docum enta tion set also in clud es an el ectroni [...]

  • Page 17

    Guide to Performin g Routin e Ma inten ance 1-1 1. Feeder trays This chap ter s ho ws the ste ps nee ded to l oad and chec k f eeder tra ys on the DocuPrint 96/4635 /180 NPS/ IPS , and e xp lains what action s are nece ssary if paper sto c k is chang ed. NO TE: The number of f eeder tra ys on your system d epends on the number o f f eeder /stacker [...]

  • Page 18

    Feeder trays 1-2 Gu i de to Perfo rming Rou tine Ma intenanc e • Y ou can op en and load a n y tra y not curr ently in use w ithou t inter rupting prin ting. • If y o u try to open a tra y currently in use, th e f eeding s w itches to a ba c kup tr a y if one is a v ailab le. If a b ac kup t ra y is not a vailable , the pr in ter stop s. • Th[...]

  • Page 19

    Feeder tray s Guide to Performin g Routin e Ma inten ance 1-3 • Load preprinted paper i n tra ys 3, 4, 5, a nd 6 only , in ord er not to sm udge the p rint. These tr a ys are v acuum-typ e f eed ers , un lik e tr a ys 1 a nd 2, whi ch are frict ion- type . Loading tra ys 1 and 2 T ra ys 1 and 2 a re pro cessor f eeder tr a ys. F o llo w these ste[...]

  • Page 20

    Feeder trays 1-4 Gu i de to Perfo rming Rou tine Ma intenanc e 3. Pull the f eeder tr a y out un til i t stops . 4. Pull o ut an y p artially f ed paper f ro m t he f eeder a ssem b ly and discard it. There will be so me resistance. 5. Sque ez e the le ver agai nst the bac k o f the l engt h guide and slide the guide t owa rd the back of the pr int[...]

  • Page 21

    Feeder tray s Guide to Performin g Routin e Ma inten ance 1-5 CA UTION Do no t load a bo v e the MAX li ne sho wn on the pape r guid e . 8. Pu ll the le ng th guid e forward to tou ch the ba ck of the pa pe r stac k.[...]

  • Page 22

    Feeder trays 1-6 Gu i de to Perfo rming Rou tine Ma intenanc e 9. La tch the paper feeder assembly by pressi n g the gree n dot ne xt to the green release lev e r until the assembly clic ks into position. 10. Push the tra y in slowly but fir mly until it latches . Do not slam the tr a y closed. This ca n caus e impr oper l atchi ng or machin e dama[...]

  • Page 23

    Feeder tray s Guide to Performin g Routin e Ma inten ance 1-7 2. W ait until t he R eady to Op en in dicator ligh ts. 3. Pull the f eeder tr a y out un til i t stops . 4. Slide b oth l ength gu ides a wa y fr om the paper . F or the rea r guide, sque eze the lev er agains t the back of the leng th guid e and sl ide t he gu ide t o war d the bac k o[...]

  • Page 24

    Feeder trays 1-8 Gu i de to Perfo rming Rou tine Ma intenanc e NO TE: The wa y y ou loa d the pa per d epends o n the paper siz e requi red b y t he job . F or paper long er than 14 inch es , load t he long edge again st the b ac k gui de. 7. Slide b oth l ength gu ides bac k against the pape r . 8. Push the tra y in slowly b ut firmly until it lat[...]

  • Page 25

    Feeder tray s Guide to Performin g Routin e Ma inten ance 1-9 9. If the prin ter h as st opp ed du e to a lo w paper condi ti o n, p re ss the Co ntinu e b utt on on the printer cons ole to r esum e printing.[...]

  • Page 26

    Feeder trays 1-10 Guide to Perfo rmi ng Rou t ine Maint e nance[...]

  • Page 27

    Guide to Performin g Routin e Ma inten ance 2-1 2. Output tra ys and bins Y our print jo bs are se nt to o utput tra ys or bins which y o u m ust unload . Y ou ca n unloa d ea ch of the ou tput tra ys or bins whil e the system is printing. This chapter discusse s ho w to chec k a nd unload the trays and bi ns. If the printer has stoppe d due to a f[...]

  • Page 28

    Output t rays and bins 2-2 Gu i de to Perfo rming Rou tine Ma intenanc e The pur ge tr a y h olds up to 10 0 sheets of pape r fro m 7 b y 1 0 inches / 1 78 b y 254 mm to 17 b y 14 inch es / 432 b y 356 mm. No message appear s when t he pur ge tr a y is full. Si nce a pap er jam can occur if the tr a y is o v erfilled, em pty th e purge tra y at lea[...]

  • Page 29

    Output tra ys and bi ns Guide to Performin g Routin e Ma inten ance 2-3 Once a b in is selected , the bin e le vato r lo w ers and the b in cannot b e used un til it is emptied comple tely . When the bin ele vator stops in the d own p osition, the Ready to Unload indicat or li ghts. 2. Open th e bin d oor s , pu l l the pla tf or m out un ti l i t [...]

  • Page 30

    Output t rays and bins 2-4 Gu i de to Perfo rming Rou tine Ma intenanc e[...]

  • Page 31

    Guide to Performin g Routin e Ma inten ance 3-1 3. Fuser agent The fuser is resp onsib le f or fusing the print image to the p aper with heat. It is critical th at the fuser be k ept lub ricated with fuser agent a nd tha t its re servoi r be k ept full. Thi s chapt er describes the pr ocedure f o r adding fuse r lubrica nt in th e printer . T o add[...]

  • Page 32

    Fuser ag ent 3-2 Gu i de to Perfo rming Rou tine Ma intenanc e 4. Pu t on gloves. W ARNING Fuser a gent contains silicone, which c an cause irr itation upon contact with the eyes. Be sure to wash y our hands with soap a nd wate r after y ou finish this pr ocedure. 5. Locate t he fuse r ag ent r eser v oir , pull it ou t unti l it st ops , and remov[...]

  • Page 33

    Fuser a gent Guide to Performin g Routin e Ma inten ance 3-3 6. Remo v e the cap from a ne w bottl e of fuser agen t and carefully p our the fu ser agen t into the reservoir , until the le v el reache s the MAX line .[...]

  • Page 34

    Fuser ag ent 3-4 Gu i de to Perfo rming Rou tine Ma intenanc e W ARNING If an y fuser a gent spills on the floor , remove it immediatel y . Fuser a gent spills make the fl oor slippery . Use of Xer o x Film Remo ver (isopr opynal alcohol) is recommended to c lean up spills. CA UTION The fuser reservoir h as an anti-splash seal. Do not push the fuse[...]

  • Page 35

    Fuser a gent Guide to Performin g Routin e Ma inten ance 3-5 9. Dispo se of th e drop cloth and a ny empt y agent bottles in a tra sh receptacle. If there is an y agent left in the bott le, cap the bottle and st ore it f or fu ture use. 10. Remov e and dispo se of t he glo ves in a tr ash r eceptac le , being c aref ul not to let any residu e come [...]

  • Page 36

    Fuser ag ent 3-6 Gu i de to Perfo rming Rou tine Ma intenanc e[...]

  • Page 37

    Guide to Performin g Routin e Ma inten ance 4-1 4. Addi ng dry ink Dry ink (or toner) is t he blac k po wder that f orms the image o n the printed pag e. Thi s chap ter describes t he proce dure f or adding dr y ink to th e printer . When t he printer i s lo w on dry ink, the A ttention light tu rns on, and the m essage ADD DRY INK displa ys on the[...]

  • Page 38

    Addi ng dry ink 4-2 Gu i de to Perfo rming Rou tine Ma intenanc e 2. Pl ace a d ropcl oth on the flo or unde r the dr y ink area . 3. Pu ll the em pt y dr y ink car tri dge o ut until it s tops. 4. Mo v e the gr een handle to th e right (the unlat ched positi on) to rele ase the car tridge an d lid.[...]

  • Page 39

    Addi ng dry ink Guide to Performin g Routin e Ma inten ance 4-3 Remo v e the empty cartr idge and disca rd it. 5. T urn a new , full car tridge of dr y ink upsid e do wn an d sha k e it well to loo sen the co ntents thoroughly . 6. Insert the ne w car tridge into the printer unti l it stop s . 7. Mo v e th e g reen ha ndle to th e left (the l atche[...]

  • Page 40

    Addi ng dry ink 4-4 Gu i de to Perfo rming Rou tine Ma intenanc e 1. Dr y ink car tridge 2. Gre en hand le 8. Hold th e car tridge in place an d pull o ff the p aper se al. 9. Discard the sea l alo ng with the d ropclo th. 10. Close the p rinter do ors. CA UTION If an y dry ink gets on y our hands , w ash th em w ith so ap an d cold w ater . Heat s[...]

  • Page 41

    Guide to Performin g Routin e Ma inten ance 5-1 5. Replacing the dry ink waste container The dry ink wa ste con tainer receiv es the dry ink inside the printer that do es not fuse to pap er during printing . This containe r must be repl aced when fu ll. T o r ep lace t he dr y in k waste co nt aine r : 1. Open th e right and left printer doo rs and[...]

  • Page 42

    Replacing the d ry ink was te conta iner 5-2 Gu i de to Perfo rming Rou tine Ma intenanc e CA UTION T o pre v ent dr y ink spills, do not tip or tilt t he waste container . 3. Pull the full wast e conta iner o ut of the printer . 4. Remo v e the cap from th e top of the full co ntainer and scr ew the cap onto th e mo uth of the co ntainer .[...]

  • Page 43

    Replac in g the dr y ink waste c ontai ne r Guide to Performin g Routin e Ma inten ance 5-3 5. Discard the w a ste ma terial an d conta iner accord ing t o the instructions o n the label . 6. Slid e a ne w , empty dry ink wa ste cont ainer into the prin ter until it stops. NO TE: Do not remo v e the ca p from the container . 7. Close th e printer d[...]

  • Page 44

    Replacing the d ry ink was te conta iner 5-4 Gu i de to Perfo rming Rou tine Ma intenanc e[...]

  • Page 45

    Guide to Performin g Routin e Ma inten ance 6-1 6. Cleaning This chap ter d escribes the clean ing tasks y ou ne ed to perf or m regularly on your printing system. Cleaning the keyboar d, monitor , and the exterior of the p rinter contr oller Clean t he e xterior surf a ces of y o ur printer controll er includ ing moni tor and k eyboard , as requir[...]

  • Page 46

    Cleanin g 6-2 Gu i de to Perfo rming Rou tine Ma intenanc e CA UTION Do no t allo w l iquids to drip on to an ythin g electrica l or mecha nical. F or the sa me reas on, nev er spra y or pour the cleaner directly onto th e k e ybo ard or the e xterior surf aces of the system. Cleaning the sensor s and the refl ective surfa ces Sensor s at v ar ious[...]

  • Page 47

    Cleaning Guide to Performin g Routin e Ma inten ance 6-3 Cleaning the Q850 sensor T o clean th e Q850 sensor: 1. Open th e printer right and le ft doo rs and l ocate area 4. 2. Raise the a rea 4 g reen handl e unti l it l oc ks in to place . 3. Locate t he Q85 0 senso r and g ently wipe t he sen sor wi th a dr y clea ning pad.[...]

  • Page 48

    Cleanin g 6-4 Gu i de to Perfo rming Rou tine Ma intenanc e 4. Lo we r the area 4 gr een handle . 5. Close th e printer door s.[...]

  • Page 49

    Cleaning Guide to Performin g Routin e Ma inten ance 6-5 Cleaning the Q1011 sensor and mirror T o clean the Q 1011 senso r an d mirro r : 1. Open th e right and left doors o f the printer an d locate the Q1011 se nsor . 2. Apply a s mall amount of lens and mir ror cleaner to a clea ning pad. 3. G ently w i pe the se nsor and mirror with t he cleani[...]

  • Page 50

    Cleanin g 6-6 Gu i de to Perfo rming Rou tine Ma intenanc e 4. Close th e printer door s.[...]

  • Page 51

    Cleaning Guide to Performin g Routin e Ma inten ance 6-7 Cleaning additi onal sensors Open t he top cov er of the high- capaci ty st ack er . Lo cate and clean the f ollowi ng sens ors with a clea ning p ad. Sensor Q1107 Sensor Q1107 is at the right fro nt corner of the stac ker , sho wn below . NO TE: F or sy stems wi th mo re than one st ac k er [...]

  • Page 52

    Cleanin g 6-8 Gu i de to Perfo rming Rou tine Ma intenanc e Q1106 a nd Q1166 Raise th e Bypass T ranspor t upper ba ffle b y l ifting th e g reen handl e . Senso rs Q1106 and Q11 66 are sho w n belo w . Clean the sensor s gent ly , with a cleani ng pa d.[...]

  • Page 53

    Cleaning Guide to Performin g Routin e Ma inten ance 6-9 Sensor Q1164 Sensor Q11 64 is on th e last f eeder/stac k er module (the one contai ning the purge tra y), as sho wn belo w . Clean the senso r gent ly , with a clea ning pad. Cleaning the 4mm car t rid g e tape drive Clean t he 4mm c ar t ridg e tape drive ev er y 25 ho urs of act ual ta pe [...]

  • Page 54

    Cleanin g 6-10 Guide to Perfo rmi ng Rou t ine Maint e nance 2. Observe th e gr een LED b linking slo wly to indicate tha t the tape driv e is automatica l ly perf or ming a cleaning cycle. NO TE : If the cle aning car tr idge has been used f or more th an appro xi mately 30 cleanin g cycles, the amber LE D will b link rap idly . Press the u nload [...]

  • Page 55

    Guide to Performin g Routin e Ma inten ance 7-1 7. Maintenanc e and suppor t service s This chapte r pro vides inf or matio n on the ser vices Xero x provi des to help y o u k eep y our pr inter r unning efficiently . It describes the ser vice s a v ail ab le to y ou a nd ho w to tak e adv antage o f these ser vices. NO TE: The suppor t ser vices d[...]

  • Page 56

    Mainte nance an d supp o rt service s 7-2 Gu i de to Perfo rming Rou tine Ma intenanc e 1-80 0-327- 9753 (U .S. on ly), bet we en th e h our s o f 6 :00 a.m . and 4:00 p .m., P acific time . XDSS repre sentatives will e x plain the ser vi ces a v ailable , ans wer y our qu estio ns , and tak e ord ers f or docum entation . Y ou can also orde r on t[...]

  • Page 57

    Mainten ance and sup por t ser vi ces Guide to Performin g Routin e Ma inten ance 7-3 Xer o x Customer Education Xero x off ers instructor-led workshops tha t teach syste m technic al trainin g curr iculum . W or kshops ar e desig ned to pr ovide a system o v er view , as well as f or ms creation, job control, a nd increa sed pr oductiv ity exper t[...]

  • Page 58

    Mainte nance an d supp o rt service s 7-4 Gu i de to Perfo rming Rou tine Ma intenanc e[...]

  • Page 59

    Guide to Per formi ng Routi ne Maint enance INDEX-1 Index Numerics 4mm cartr i dg e tap e dr iv e, cle anin g 6-9 – 6-10 A Advanced Custom er Traini ng (ACT ) 7-2 C CE mark i x checking feeder trays 1-1 high-c apacity sta cker (HCS ) bins 2- 2 purge t rays 2-1 sample trays 2 -1 cleanin g 4mm cart r idge t a pe dri v e 6-9 – 6-1 0 keyboard 6-1 m[...]

  • Page 60

    INDEX INDEX -2 Guide to Perform ing Ro utine M aint enance proc edures 4mm cart ridg e t ape dri ve, c l eaning 6-2 dry ink addi ng 4-1 – 4-4 was te conta iner, repl ac ing 5-1 – 5-3 fuser agent, adding 3 -1 – 3-5 sensors, clean ing Q1011 6 -5 Q850 6-3 stacke r bins, un loadi ng 2-2 – 2-3 trays 1 and 2, load ing 1 -3 – 1-6 trays 3, 4, 5, [...]