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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Xerox DocuShare 6.0, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Xerox DocuShare 6.0 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Xerox DocuShare 6.0. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Xerox DocuShare 6.0 should contain:
- informations concerning technical data of Xerox DocuShare 6.0
- name of the manufacturer and a year of construction of the Xerox DocuShare 6.0 item
- rules of operation, control and maintenance of the Xerox DocuShare 6.0 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Xerox DocuShare 6.0 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Xerox DocuShare 6.0, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Xerox service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Xerox DocuShare 6.0.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Xerox DocuShare 6.0 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
DocuShare Email Agent User Guide[...]
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Page 2
Publication date: April 2007 This document support s DocuShare Re lease 6.0/DocuShare CPX Release 6.0 Prepar ed by: Xerox Corporation DocuShare Business Unit 3400 Hillview Avenue Palo Alto, California 94304 USA Copyright © 20 07 Xerox Corpor ation. All Rights Rese rved. Xerox ® and DocuShare® are trademarks of Xerox Corpor ation. All other tra d[...]
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Page 3
DocuShare Email Agent User Guide iii T able of Content s Chapter 1 Getting st arted Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3 Resources [...]
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Page 4
Table of Contents iv DocuShare Email Agent User Guide[...]
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Page 5
DocuShare Email Agent User Guide 1–1 Getting st arted • Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 • Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3 • Resources . . . . . . . . . . . . . . . . [...]
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Page 6
Welcome Getting started 1–2 DocuShare Email Agent User Guide We l c o m e The DocuShare Email Agent impr oves collaboration and ema il management capabilities, allowing you to email content di rectly into DocuShare. Using your email ap plication, you can send messages to Docu Share collections, worksp aces, users, and group s. The Email Agent is [...]
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Page 7
Getting started Prerequisites DocuShare Email Agent User Guide 1–3 Prerequisites T o use the Email Agent, you need the following: • An email application and account • A web browser • The URL of your DocuShar e server and a DocuShare u ser account • The email addre ss of your DocuShar e server , which you can obtain from yo ur site adminis[...]
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Page 8
Resources Getting started 1–4 DocuShare Email Agent User Guide[...]
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Page 9
DocuShare Email Agent User Guide 2–1 Using the Email Agent • About sending email messages to DocuShare ob jects . . . . . . . . . . . . . . . . . . 2–2 • Object properties unique to the Email Agent . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3 • Sending email messages to collections and wo rksp aces . . . . . . . . . . . . . .[...]
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Page 10
About sending email messages to DocuShare objects Using the Em ail Agent 2–2 DocuShare Email Agent User Guide About sending email messages to DocuShare object s The Email Agen t, together with your email app lication, enables you to shar e email content by sending messages an d attachment s to DocuShare collections, wo rkspaces, users, and group [...]
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Page 11
Using the Email Agent Object properties unique to the Email Agent DocuShare Email Agent User Guide 2–3 Object properties unique to the Email Agent The Email Agent provides additional object pr operties to support it s capabilities. These additional properties ar e described below . T able 2–1: Object proper ties Property Description User proper[...]
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Page 12
Object properties unique to the Email Agent Using the Email Agent 2–4 DocuShare Email Agent User Guide Worksp ace properties Attachment s Only Sends each attach ment as a separate document to the workspace without the email messag e. Email Alias A unique, one- word name that can be used instead of the workspace hand le as the recipient of an emai[...]
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Page 13
Using the Email Agent Sending email messag es to collections and worksp aces DocuShare Email Agent User Guide 2–5 Sending email messages to collections and worksp aces Sending email messages to collections and workspaces lets you easily share, stor e, and retrieve messages as neede d. T o send an em ail message to a collection or worksp ace, you [...]
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Page 14
Sending email messages to collections and wo rkspaces Using the Email Agent 2–6 DocuShare Email Agent User Guide Y our DocuShare administr ator determine s whether or not you need to type TO: or some other text. Y ou can add spaces or a t ab before and after TO: . Note: If the email message includes attachme nts and you want to send the att achme[...]
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Page 15
Using the Email Agent Sending email messages to users and grou ps DocuShare Email Agent User Guide 2–7 Sending email messages to users and group s Using your email application, you ca n send email messages to DocuShare user s and groups. • T o send an email message to a group, you need the email addr ess of the DocuShare server and the group ha[...]
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Page 16
Sending email messages to users a nd groups Using the Email Agent 2–8 DocuShare Email Agent User Guide Note: When using the email add ress of a us er , you can replac e the word TO : with Upload: , if the message includes att achments and you want to send the attachments only . The Em ail Agent uploads each attachment to the us er ’s personal c[...]
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Page 17
Using the Email Agent Scanning documen ts to collections a nd workspaces DocuShare Email Agent User Guide 2–9 Scanning document s to collections and worksp aces If you have access to a multifunct ion device t hat supports scan to email, you can scan documents to DocuShar e collections and workspaces. Before you can scan do cuments, you need the e[...]
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Page 18
Viewing messages in a collection or workspace Using the Email Agent 2–10 DocuShare Email Agent User Guide V iewing messages in a collection or worksp ace An envelope icon identifies an email message in a collection or workspace. In addition, digitally signed as well as en crypted me ssages are identified by icons next to the message title. Users [...]
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Page 19
Using the Email Agent Importing a digital certificate to your email application DocuShare Email Agen t User Guide 2–11 Importing a digit al certificate to your email application A digital signature adds secur ity to your email communications by ensuring that the message came from you and has n ot been changed by someone else. T o add a digital si[...]
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Page 20
Importing a digital certificate to your email application Usi ng the Email Agent 2–12 DocuShare Email Agent User Guide[...]