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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Xerox N17, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Xerox N17 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Xerox N17. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Xerox N17 should contain:
- informations concerning technical data of Xerox N17
- name of the manufacturer and a year of construction of the Xerox N17 item
- rules of operation, control and maintenance of the Xerox N17 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Xerox N17 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Xerox N17, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Xerox service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Xerox N17.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Xerox N17 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Ver sion 1.8 2 /4/99 1 Xerox DocuPrint N17 Instructions for Controller Software Upgrades[...]
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Page 2
Ver sion 1.8 2 /4/99 2 Table of Contents Printer Controller Software Upgrades ........................................................................................... ...... 2 Before you upgrade ................................................................................................................................ 3 Upgrade Methods......[...]
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Page 3
Ver sion 1.8 2 /4/99 3 Printer Contr ol ler Soft ware Upgr ades: The Printer C ontro ller is FLA SH ROM equipped. This means as sof tware fixes and upg rades ar e avai lable, yo u are able to updat e printer softwar e without gener ating a se rvice c all. The follow ing opti ons are ava ilable for so ftware up dates : Option 1 The print er cont rol[...]
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Page 4
Ver sion 1.8 2 /4/99 4 Before you upgrade: Be sure th e printer is in com mun ication w ith the w orksta tion or P C via parallel po rt or o ver the network. If the Tok en Ring option is in stall ed on your printe r, be sure to disconn ect the cable to the Token R ing card prior to downloading the con troller software via the paralle l port. PRINT [...]
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Page 5
Ver sion 1.8 2 /4/99 5 Upgrade M ethods: Select a me thod fr om the cha rt to do an upgrad e for you r opera ting sy stem. The bold lett er ind icates the upgrade procedu re to us e. Operating Syst em CentreW are DP LPR Paralle l Port Novell NetW are Macintos h Pri nte r Utili ty Centre W are Internet Services W in 3.x A *** CD * F W in 95 A *** CD[...]
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Page 6
Ver sion 1.8 2 /4/99 6 Determining a Successful Upgrade: If yo ur up grade is su ccessfu l, the Con trol P anel displ ay will show “Download Pass ed… P lease Re boot” for a few second s and th en will automa tically r eboot un less you upgraded the print er via the parall el port while pre ssing the bu tton 1 an d button 5 simu ltaneo usly, i[...]
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Page 7
Ver sion 1.8 2 /4/99 7 Upgrade Procedur es: PROCEDURE A UPGRADE FROM CENTREWA RE DP Warning: Once the upg rade process has begun DO NOT Powe r off your Printer ! 1. Print a Confi g ura ti on sheet. K eep th is page for futu re refe rence. Fo r directions on doing this, refe rence the sec tion lab eled Bef ore you Upgrade 2. Start the Cen treWare DP[...]
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Page 8
Ver sion 1.8 2 /4/99 8 PROCEDURE B LPR UPGRADE PROCEDURE Warning: Once the upg rade process has begun DO NOT Powe r off your Printer ! 1. Print a Confi g ura ti on sheet. K eep th is page for futu re refe rence. Fo r directions on doing this, refe rence the sec tion lab eled Bef ore you Upgrade . 2. Send the upg rade f ile to the p rinte r. Use th [...]
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Page 9
Ver sion 1.8 2 /4/99 9 PROCEDURE C THE PARALLEL PORT Warning: Once the upg rade proc ess has begun, DO NOT power off yo ur printe r! 1. Print a Confi g ura ti on sheet. K eep th is page for futu re refe rence. Fo r directions on doing this, refe rence the sec tion lab eled Bef ore you Upgrade . 2. If your Xe rox Doc uPrint N17 print er’s Use r In[...]
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Page 10
Ver sion 1.8 2 /4/99 10 5. Power "OFF" then "ON " the Xerox DocuPr int N17 laser prin ter. The User Inte rface should d isplay "R eady". 6. To confirm upgra de is successf ul, refer to the section labeled Determining a Su ccess ful Upgrade . IF YOU HA VE PROBLEMS: • Make sure y ou are using an I EEE 1284 compliant ca[...]
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Page 11
Ver sion 1.8 2 /4/99 11 PROCEDURE D UPGRA DE VIA NOVELL NETWAR E QUEUE Warning: Once the upg rade process has begun DO NOT Powe r off your Printer ! 1. Print a Confi g ura ti on sheet. K eep th is page for futu re refe rence. Fo r directions on doing this, refe rence the sec tion lab eled Bef ore you Upgrade 2. Submit the u pgrade f ile to th e pri[...]
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Page 12
Ver sion 1.8 2 /4/99 12 PROCEDURE E MACINTOSH – XEROX PRINTER UTI LITY Warning: Once the upg rade process has begun DO NOT Powe r off your Printer ! 1. Print a Confi g ura ti on sheet. K eep th is page for futu re refe rence. Fo r directions on doing this, refe rence the sec tion lab eled Bef ore you Upgrade . 2. Launch the X erox P rinte r Util [...]
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Page 13
Ver sion 1.8 2 /4/99 13 PROCEDURE F UPGRA DE PROCEDURE VIA CENTREWARE INTERNET SERVICES Warning: Once the upg rade proc ess has begun, DO NOT power off yo ur printe r! 1. Print a Confi g ura ti on sheet. K eep th is page for futu re refe rence. Fo r directions on doing this, refe rence the sec tion lab eled Bef ore you Upgrade. 2. Launch your web b[...]
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Page 14
Ver sion 1.8 2 /4/99 14 General Troubl eshooti ng Some of the individual pri nter upgrad e methods will have their own trouble shooting sec tions. Th is sect ion is to address genera l probl ems. PRINTER CONTOLLER UPGRADE: If the prin ter contr oller upgrade h as failed, you will not recei ve an error page. Check the following and try th e upgrade [...]
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Page 15
Ver sion 1.8 2 /4/99 15[...]