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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Xerox P12, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Xerox P12 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Xerox P12. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Xerox P12 should contain:
- informations concerning technical data of Xerox P12
- name of the manufacturer and a year of construction of the Xerox P12 item
- rules of operation, control and maintenance of the Xerox P12 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Xerox P12 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Xerox P12, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Xerox service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Xerox P12.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Xerox P12 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
DocuPrint P12 User Guide 602E20 580 11/97[...]
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Xerox Cor poration 800 Phillips Road W ebster, New York 14580 ©1997 Xerox Cor poration. Xerox ®, The Doc ument Com pany®, the sty lized X, and the identifying product names and number s herein are r egistered tradem ar ks of Xerox Cor poration. Xer ox Canada Ltd. is the licens ee of all the tradem ark s. Copy right protection c laimed inc ludes [...]
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i Introduction Thank you for purchas ing this laser pr inter. The X erox Docu Print P12 is a desk top laser printer spec ially designed for the dem anding sm all off ice and hom e offic e users. It us es Adobe ® PrintGear ® , a highly innovative printing technology, which provides all the perf orm ance and power you need for your business, sm all[...]
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ii What This Manual Contains This manual c onsists of the following saf ety precautions, ten chapters, and two appendices and warranty information: Safety Notes Describes the precautions r equired to prevent pers onal injury and equipment dam age. Read this chapter bef ore installing the printer . Chapter 1 Knowing Your Pr inter Gives you a general[...]
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iii Chapter 9 M ainten ance Discuss es how to handle and use the printer s upplies and m aintain the printer, and what to do when relocating the printer. Read this chapter bef ore attem pting to use the supplies or perfor ming any m aintenance. Chapter 10 Troubles hooting Describes procedures to help isolate and solve pr int quality and printer pro[...]
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iv Manual Conventions The f ollowing conventions are used thr oughout this m anual: Provides information required to successfully complete an operation or procedure. Cautions you not to overlook the mentioned points. ☞ ☞ ☞ ☞ Indicates where to find related information.[...]
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Safety Notes • v Safety Notes The X erox DocuPr int P12 and its supplies ar e designed and tested to m eet str ict saf ety requirem ents. T his chapter contains inf orm ation to ensure the c ontinued safe oper ation of your Xerox Do cuPri nt P1 2. Laser Safety The X erox DocuPr int P12 com plies with safety standards, and is certif ied as a Class[...]
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vi • Safety Notes Electrical Safety Al w a y s follow a code of safe habits starting with the following: 1. Use only the pow er cord s upplied with y our Xerox Doc uPrint P12. 2. Do not use a ground adapter plug to c onnect the Xerox DocuPrint P12 to a power sour ce receptacle that lac ks a ground connection ter m inal. 3. Plug the power cable di[...]
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Safety Notes • vii Radio Frequenc y Emiss ions USA Note: This equipment has been tested and found to c om ply with the limits f or a Class B digital device, pur suant to Part 15 of the FCC Rules. T hese lim its ar e designed to provide reas onable protection against har m ful interf erence in a residential installation. T his equipm ent generates[...]
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viii • Safety Notes Operation al Safety The Xerox D ocuPri nt P 12 and its supplies were designed and tested to m eet s trict saf ety requirem ents. T hese include s afety agency exam ination, approval, and com pliance with established environm ental s tandards. To ens ure the continued saf e operation of your Xerox DocuPrint P12, f ollow these s[...]
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Table of Contents • ix Table of Contents Int r odu c tion .................................................................................................................. . ........i W hat T his Manual Contain s ................................................................................................ . ii Manual Conventions .............[...]
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x • Table of Contents 3 - 2 Loading P r int Medi a .................................................................................................... 36 3-2-2 U s ing the En v e lope cassette (optional ) ................................................................... 43 3-2-3 U s ing the M u lti-sheet B y pass Feeder .......................[...]
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Table of Contents • xi 7-2-1 Using the Status M onito r ....................................................................................... 111 7-2-2 U n loading the Status M onito r ................................................................................ 112 C H A P T ER 8 P R I N T E R O P T I O N S .................................[...]
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Knowing Your Printer 1[...]
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2 • Chapter 1 1-1 Unpacking Upon receiving your printer, unpack as f ollows: 1 Remove the printer f rom t he shipping carton and place it on a flat and st able sur face. The printer weighs approximately 26.4 pounds without options or consumable installed. Be careful when removing it from the shipping carton. Ask for assistance. 2 Check to m a k e[...]
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Knowing Your Printer • 3 1-2 Printer Parts This section introduc es you to the various parts of your printer. 1-2-1 External view 1 Power co rd socket Connect the power cord to this power sock et. 2 Power sw itch Turns the power on or off . 3 Ventilation fan inlet Inlet for the ventilation f an. Make s ure this inlet is not bloc ked. 4 Release bu[...]
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4 • Chapter 1 1-2-2 Internal view ① Warning label Posted on the top of the f user. T he fus er is very hot. Be careful when handling the inside of the printer. CAUTION! HIGH TEMPERATURE VORSICHT! HEITUNGSROLLEN SEHR HEISS ATTENTION! TEMPERATURE ELEVEE ADVERTENCIA! TEMPERATURE ELEVADA CUIDADO! ALTA TEMPERATURA ② Fuser Bonds toner onto the pape[...]
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Knowing Your Printer • 5 1-3 Software The X erox DocuPrint P12 printer com es c omplete with three disk ettes and one CD-ROM containing the s oftware installation pr ogram s for the printer. T he following is a desc ription of the s oftware you shall get from these installation pr ogram s. ■ Xerox DocuPrint P12 W indows Printer Dr iver In this [...]
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6 • Chapter 1 1-4 Installation Requirements Observe the f ollowing space, electric al, operating and system requirem ents bef ore setting up your printer. 1-4-1 Printer space requirements The f ollowing illustrations s how the standard dim ensions and recom m ended clearanc es for the X erox Doc uPrint P12. Leave at least the recom m ended m inim[...]
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Knowing Your Printer • 7 1-4-2 Operating environments Setting Place the printer on a f lat and stable sur face. Mak e sure the printer is shielded f rom the direct air flow of heaters, air c onditioners, or humidif iers. Loc ate the printer away from elec trical equipm ent, suc h as a radio or television. Ins tall the printer out of children’s [...]
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8 • Chapter 1 1-4-4 Interface cable The printer is equipped with: • 36-pin f emale por t (IEEE-1284) The m ating connec tor is an Am phenl connec tor, part num ber 57-0360, or equivalent. The m ax imum length of the cable is 6 f eet (2 m eters) and mus t be shielded to m eet requirem ents of em ission s tandards requirem ents. ☞ ☞ ☞ ☞ A[...]
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Knowing Your Printer • 9 ■ To us e the software f or inst allation in a DOS environm ent, you w ill need: • A 486SX 25MHz or better personal c omputer • A 1.44 MB 3.5-inch f loppy drive • At least 640 K of RAM • DOS 5.0 or later[...]
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Setting Up 2[...]
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12 • Chapter 2 2-1 Assembling the Printer To s et up y our printer, f ollow the procedures described below. Procedure Ref erence 1. Install the Laser Printer cartridg e 2-1-1 Ins talling the Laser Printer cartridg e 2. Install any optional hardware Chapter 8 Printer O ptions 3. Connect the power cord 2-1-2 Connecting power cor d 4. Set up the int[...]
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Setting Up • 13 2-1-1 Installing the Laser Printer cartridge 1 Check that t he power switch is off. 2 Push the release butt on t o fully open the t op cover.[...]
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14 • Chapter 2 3 Unpack the new Laser Print er car t ridge. Drum shutter Save the Laser Printer cartridge package (aluminized bag) in case y ou need to store the cartridge after removing it, for ex ample, when moving the printer. • Never open the drum shutter to avoid damage to the photosensitive drum. • Do not expose the Laser Printer cartri[...]
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Setting Up • 15 5 W it h one hand, hold t he cartridg e down on a flat surf ace. W ith the other, g rasp the end t ab of the yellow sealing tape and slowly pull it out. End tab • The tab may break if you pull up instead of straight out. • Make sure the top of the cartridge is oriented as show n above to prevent damage to the cartridge drum. 6[...]
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16 • Chapter 2 2-1-2 Connecting power cord If you have purchased any optional hardware, make sure you hav e finished installing it before you come to this section. 1 Ma ke sure the po wer sw itch is in th e OFF [O] po sition . 2 Connect one end of t he power cord t o t he sock et at t he rear of the printer , then plug t he ot her end of t he pow[...]
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Setting Up • 17 2-2 Installing Printer Software To s end print jobs f rom your PC or workstation to your printer, you have to install the right printer driver on your sy stem . Look for the r elevant section below for instruc tions on the installation of the Printer Dr iver. • For W indows 3.1x, ref er to 2-2-1 Installing software in Windows 3.[...]
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18 • Chapter 2 2 In the File Manager window , select t he dr ive in which you have inserted your disk et t e. Then double click on SETUP.EXE to run the setup prog ram. 3 This bring s you to the setup prog ram. A dialog box as shown below appears. Click Next .[...]
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Setting Up • 19 4 A component selection dialog box as shown below appears. Select the component s t o install, t hen click Next . Foll ow th e onscreen instruct ions t o g uide you in completing t he inst allation. During installation, you may have to copy files to your hard disk. The siz e specified in Required Space may be insufficient. Therefo[...]
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20 • Chapter 2 2-2-2 Install i ng softwar e in Windows 3.1x (CD-ROM) 1 Insert t he CD-ROM and double click on set up.exe in the File Manager window. 2 W hen t he following dialog box appears, select Xerox DocuPrint P12 Pr i nter Sof t w are . 3 This bring s you to the setup prog ram. A dialog box as shown below appears. Click Next .[...]
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Setting Up • 21 4 A component selection dialog box as shown below appears. Select the component s t o install, t hen click Next . Foll ow th e onscreen instruct ions t o g uide you in completing t he inst allation. During installation, you may have to copy files to your hard disk. The siz e specified in Required Space may be insufficient. Therefo[...]
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22 • Chapter 2 2-2-3 Install i ng softwar e in Windows 95 (Fl oppy Di sk) In W indows 95, the Xerox Doc uPrint P12 supports the following installation paths. Choos e any one of them to install the pr inter driver. During installation, you may have to copy files to your hard disk. The siz e specified in Required Space may be insufficient. Therefor[...]
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Setting Up • 23 Choose Xerox DocuPrint P12 St at us M onitor , DOS Utilities , or both, t o inst all t hese components. B. Add Printer 1 Double click the My Computer icon. Double click the Pr inter s f older . Double click the Add Printer icon. The Add P rinter Wizard will guide you through t he inst allat ion procedures. 2 Aft er t he printer dr[...]
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24 • Chapter 2 C. Plug & Play 1 Connect the print er locally to the host PC, then tur n on t h e printer. 2 Start up your PC and W indows 95 will automatically detect the printer via Plug & Pl ay . A dialog box as below appears. 3 Select the second option - “ Dr iver f rom disk provided by hardware manufact ur er” and the Add Printer [...]
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Setting Up • 25 2 Select Xerox DocuPri nt P12 Print er Sof tw are . Then f ollow the onscreen instr uct ions until you reach the f ollowing dialog box.[...]
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26 • Chapter 2 3 Click Have Disk . W hen the Install Fr om Disk dialog box is displayed, click the Br ow se button. Fr om there, select CD- ROM Dr i ve , f ollowed by DOCP RNT WIN9 5XCP 12.INF to start installing. ( ex. d: win95disk1 xcp12.Inf) During installation, you may have to copy files to your hard disk. When you are installing the so[...]
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Setting Up • 27 2-2-6 Uninstalling the software In W indows 95 To unins tall the printer driver , highlight the Xerox Doc uPrint P12 printer icon in the pr inter group and pres s Delete . To unins tall the W indows Status Monitor and DOS Utilities , highlight the Xerox DocuPrint P12 1.1 selection in the Add/Rem ove Program list loc ated in Co[...]
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28 • Chapter 2 2-3 Testing the Printer 2-3-1 Switching on the pr inter Press the power switch to the [I] position to turn on the printer. W hen the Online LED is on, the printer is ready to print. If an error occurs, check that: • the top cover is properly closed; • the Laser Printer cartridge is properly installed; ☞ 2-1-1 Installing the L[...]
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Setting Up • 29 A settings page will be printed onto the paper of any size that is loaded in the 250-sheet cassette. If no paper is loaded in the 250- sheet cassette, a No Paper status will appear on the control panel and the status monitor. Print settings page via the s tatus m onitor Press the Printer Info button on the Maxim ized Status Mo[...]
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Print Media 3[...]
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32 • Chapter 3 3-1 Selecting Print Media Alway s use print m edia that m eets the guidelines for us e with this laser printer. Using a pr int medium that is not recom m ended m ay cause paper jam s or print quality problems. 3-1-1 Plain pap er The paper lis ted below provides optim um perfor m ance for y our printer. Order paper by size, name, an[...]
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Print Media • 33 3-1-2 Special print media Print Ty pe Paper size Paper name Transparency A4 (210 x 297mm) Xerox 3R 96000 (EC) Xerox JE001 (JPN) Letter (8.5 x 11” / 216 x 279mm) Xerox 3R2780 (US) 3M Laser Printer Transparencies CG 3300 Label A4 (210 x 297mm) Xerox 3R 97408 (EC) Xerox V860 (JPN) Letter (8.5 x 11” / 216 x 279mm) Xerox 3R4469 (E[...]
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34 • Chapter 3 3-1-4 Print media to avoid Use of the f ollowing media will lead to paper j ams and print quality problem s. Even if they m eet the paper specif ications des cribed ear lier, do not use print m edia that is: • Exce ssi vel y thi ck or thi n • Laser printed or photocopied • W rinkled, c urled, torn, bent, or st ick y • Punch[...]
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Print Media • 35 • Envelopes that: - have been f ed into the printer bef ore - c om posed with glues, inks and adhesive that could discolor, scorc h, or m elt when heat is applied - have s eam s discontinuous and uneven glue line - have thic k or uneven edges - have c lasps, str ings, snaps, c ellophane windows, peel-off adhesive str ips - ar e[...]
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36 • Chapter 3 3-2 Loading Print Media The f ollowing table is a guide to the ty pes of paper size supported by each feeder or tray. Y ou may want to study it before you load paper into the various trays. Paper Source/Destination Paper sizes Print Media Input 250-sheet Paper cassette A4, Letter, Legal 13”, Legal 14”, B5 Executiv e Plain paper[...]
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Print Media • 37 3-2-1 Using the paper cassettes This section gives y ou step by step instructions on how to load y our print media into the 250- sheet paper cas sette and the 500-sheet paper cassette ( optional). The 250-s heet paper cas sette can hold about 250 sheets of plain paper weighing 60g/m 2 (16lb) and 105g/m 2 (28lb) each. Print m edia[...]
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38 • Chapter 3 2 Press the bott o m plat e down until it lock s into place. 3 Pinch the side guide as illust r ated below and slide it to the f ar right.[...]
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Print Media • 39 4a For the 250-sheet paper casset t e, f ollow the instructions below: To lengt hen the cassette: ① Slide end guide A out t o t he desired paper leng th. ② Then, alig n guide B with g uide A. Guide A Guide B To shorten t he cassette, r everse t he pr ocedur e: ① Push back g uide B, as shown in ② , t o t he desir ed paper [...]
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40 • Chapter 3 4b For the 500-sheet paper casset te (optional) , f ollow the instructions below: Hold the cassette st eady with one hand and use the other hand to raise and unlock t he left cor ner of t he end guide. Repeat t he action for t he right cor ner of the end g uide. Slide the end guide in or out t o accommodate t he paper size you want[...]
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Print Media • 41 5 Insert a st ack of paper s along the lef t side of t he cassette. Make sure the stack goes under t he metal ret aining clip and the plastic tabs on the end g uides. Paper overloading m ay cause paper jams. 6 Slide the side guide t o t he lef t so t hat it slig htly touches the edge of the paper stack .[...]
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42 • Chapter 3 7 Gently push the paper casset t e int o the print er unt il it stops. (a) 250-sheet paper cassette: (b) 500-sheet paper cassette (optional)[...]
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Print Media • 43 3-2-2 Using the Envelope cassette (optional) The envelope c assette can hold envelopes with a weight betw een 16 and 50lb/ 60 and 190g/m 2 . 1 Reach into the pock et on the handle of the cassette and pull t he cassette straight out. Do not remove the paper cassette while printing. This m ay cause paper jams. 2 Press the bott o m [...]
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44 • Chapter 3 3 Pinch the side guide and slide it t o the f ar rig ht . 4 W h ile lif ting the end g uide slig htly, slide it t o the desired envelope length. T hen lower the guide unt il it lock s into place. Use the notches at the bottom of the cassette to set the paper length.[...]
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Print Media • 45 5 Insert a st ack of envelopes along t he left side of the casset t e, with the print side f acing down. Make sure the stack is under the roller and t he plast ic tabs on the end g uides. Envelope overloading may cause paper jam s. 6 Slide the side guide t o t he lef t so t hat it slig htly touches the edge of the envelope stake.[...]
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46 • Chapter 3 7 Gently push the envelope cassette int o t he printer unt il it stops.[...]
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Print Media • 47 3-2-3 Using the Multi-sheet Bypass Feeder Use the m ulti-sheet bypass feeder (MBF) to print tr ansparencies , labels, envelopes or postc ards in addition to m ak ing quick runs of paper types or sizes that are not curr ently loaded in the paper cas sette. Acceptable print m edia ar e plain paper with sizes ranging from 4x6,to Leg[...]
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48 • Chapter 3 1 Pull the top of the f ront cover t o open it . The m ulti-sheet bypass feeder drops down automat ically. 2 Pull the sliding sect ion t oward you until it stops. Pull t he gray tab to f lip out the last sect ion.[...]
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Print Media • 49 3 Slide the side guide t o t he far right . 4 If t he pr int medium is a stack of paper s, t ransparencies or labels, f an t hem befor e loading . T hen load t he print medium , with the print side up, along the lef t side of the tr ay until it st ops. Make sure the print m edium lies ag ainst the lef t side of the t r ay and und[...]
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50 • Chapter 3 For Envelopes: • Feed the envelopes w ith the flap-side facing down and short edge leading first into the MBF. T he long edge where the flap is should rest against the left side of the tray. If the envelope flaps are on the short edge, place the envelopes so that the closed flap’s folds are fed in first. • Make sure y ou do n[...]
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Print Media • 51 3-2-4 Closing the multi-sheet bypass feeder 1 Remove all papers fr om the mult i-sheet bypass f eeder . 2 Close the extended tray, t hen push it in. 3 Close the f r ont cover, tog et her with the multi- sheet bypass feeder , until it click s into place.[...]
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Control Panel 4[...]
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54 • Chapter 4 4-1 Control Panel There ar e five LEDs and a button on the Contr ol Panel. The top m ost LED is the power indicator. T he rem aining f our LEDs indicate var ious printer status and errors . The c ontrol panel button is used f or m any purposes, for ex ample, to pause/resum e job pr ocess ing, reset printer param eter s, print statu[...]
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Control Panel • 55 4-2 The LEDs The table below descr ibes the poss ible status of the printer and how the LEDs respond to thes e status. Online Error Paper M anual Feed Printer St atus Blink Blink Blink Blink Diagnostic Pr ocess ing Blink c ycle Initializing Double blink Double blink Double blink Double blink Non-volatile RAM reset to factor y d[...]
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56 • Chapter 4 Printer Stat us Definition/Cause Act i o n Diagnostic Process ing Indicates that the X erox DocuPr int P12 controller har dware is being tested by a diagnostic progr am. W hen Xerox DocuPrint P12 enters this status , all LEDs turn on for approxim ately 1 second then blink f or 3 sec onds. After this, the printer will begin RAM size[...]
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Control Panel • 57 Printer Stat us Definition/Cause Act i o n Manual feed Indicates the pr inter is either waiting f or Load print m edium onto the paper to be fed f rom the Multi-sheet Bypass Feeder (MBF), or for the sec ond pass of 2-sided printing. MBF, then press the control panel button for the pr inter to start f eeding paper from the MBF. [...]
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58 • Chapter 4 Printer Stat us Definition/Cause Act i o n No paper (continues) If no such casse tte i s detected, the job will be printed to a cassette c ontaining paper. If no paper is available in any of the available cas settes, the LEDs will return to the initial No Paper status. Pre-printing paper size error This status occ urs when the pape[...]
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Control Panel • 59 Printer Stat us Definition/Cause Act i o n Page too compl ex/M emory overflow (continues) If the A uto-continue is check ed and the 15 seconds tim e- out value is expired, the printer continues with the print job. If the A uto-continue is off or the 15 seconds tim e- out value has not expired, the printer will suspend all pr in[...]
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60 • Chapter 4 Printer Stat us Definition/Cause Act i o n Lower resolution used (continues ) If the A uto-continue is off or the 15 seconds tim e- out value has not expired, the printer will suspend all j obs until the control panel button is pr essed. Job aborted Indicates the printer has canc eled the received job in an unex pected situation, s[...]
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Control Panel • 61 The f ollowing is a table indicating the types of hardware problem you are experienc ing through the LEDs’ res ponses when you hold dow n the control panel button during the Har dware Malfunction s tatus. Online Error Paper M anual Feed Hardware Malfunction Double blink Engine Fatal Error (Fuser m alfunction) Double blink Eng[...]
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62 • Chapter 4 4-3 Control Panel Button The c ontrol panel button is used f or m any purposes, for ex ample, to pause/resum e job pr ocess ing, reset printer param eter s, print status page, or show the detail of f atal hardware error s. The f ollowing table shows the effec t of pres sing the button under cer tain conditions and f or cert ain dur[...]
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Xerox DocuPrint P12 Printer Driver 5[...]
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64 • Chapter 5 5-1 The Printer Driver Xerox DocuPrint P12 printer driver is of fered f or W indows 3.1x and W indows 95. There ar e several ways to access the Pr inter Driver: • In W indows 95, in the Printers folder , highlight the printer that you want and select Properties from the File menu. • In W indows 3.1x, from the W indows Control P[...]
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DocuPrint P12 Pr inter Driver • 65 5-2 Setup tab ◆ Copies Sets the num ber of c opies to be printed. T he valid value ranges from 1 to 99 and the default is 1 . ◆ Resolution Sets the resolution f or your print jobs. T he choices are 150 dpi (draft), 300 dpi (faster output), or 600 dpi (best quality). Higher resolution tak es longer to pr int,[...]
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66 • Chapter 5 Select a waterm ark to be used in the printout, either f rom the Text or Graphics groups, or one from eac h. The preview area on the right will show y ou how the currently highlighted w atermark look like. To delete or c hange the settings of a curr ently highlighted watermar k, c lick on the Delete or Edit button res pectively. Cl[...]
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DocuPrint P12 Pr inter Driver • 67 5-2-1 Add/Edit Text Watermark dialogs The Add Text W atermark dialog is displayed when y ou click the Ad d button in the Text gr oup. The Edit Text Watermark dialog is dis play ed w hen y ou click the Edit button in the Text gr oup.[...]
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68 • Chapter 5 ◆ Tex t Displays the watermark text. You can create a new waterm ark or change the present tex t by entering text not ex ceeding 128 character s in these dialogs. T he def ault for Add Text Wat ermark dialog is T ext . ◆ Font Allows y ou to specif y the font to be used for the waterm ark text. You may use the pull-down list to [...]
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DocuPrint P12 Pr inter Driver • 69 5-2-2 Add/Edit Graphics Watermark dialogs Click ing the A dd button under the Graphics group in the Waterm ark Options dialog brings up the A dd Graphic Wa termar k dialog and click ing the Edit button br ings up the Edit G raphic Watermark. Bitmap Displays the path name of the bitm ap waterm ark . For A dd [...]
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70 • Chapter 5 Dark ness Determ ines the density at which y ou want the w aterm ark to appear on the printout. Move the slide lef t or right to adjus t the density level. Scale Specify the scale for the bitm ap to be placed on the printout. • Ac tual Size This option places the bitm ap on the page at 100%. •S c a l e Select this optio[...]
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Page 81
DocuPrint P12 Pr inter Driver • 71 5-2-3 2-Sided Printing dialog 1-Sided Prints the sent data on one s ide of the paper. 2-Sided Book (binding on the long edge) This option prints data on both sides of the paper and gives allowance for binding on the longer edge of your printout. 2-Sided Tablet ( binding on the short edge) This option[...]
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Page 82
72 • Chapter 5 Options area This area is enabled when 2-Sided Book or 2-S ided Tablet is sele cted. • Paper s ource f or 2nd side Select a paper sour ce fr om the drop-down list choose the tr ay for f eeding the second s ide of your printed document. T he available options are M ulti-purpose tray (Multi-sheet Bypass Feeder), M anual Feed (M[...]
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Page 83
DocuPrint P12 Pr inter Driver • 73 5-2-4 Layout Options dial og Reduce for N-up printing (4 pages up) Enlarge for Poster (2 x 2 sheets) Preview area Preview area[...]
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Page 84
74 • Chapter 5 Normal Prints a docum ent in its norm al size. This is also the default setting. Reduce for N-up printing Prints m ultiple pages, in r educed size, on a single sheet of paper . This enables you to scan multiple pages at a glance and save paper on drafts . The options are 2 pages up/sh eet, 4 pages, 6 pages, 9 pa ges and 16 [...]
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Page 85
DocuPrint P12 Pr inter Driver • 75 5-2-5 Booklet Pri nting di alog This dialog allows y ou to print a docum ent so that it is ready to be folded in half and printed in book let f orm at. Select a Book let Select the paper size to be used f or Booklet pr inting from the lis t. The three available options are None , Booklet on Letter and Bookle[...]
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Page 86
76 • Chapter 5 • In your W indows Program, select the Booklet paper size you w ant to use. (You must complete this step in order for your document to print as a booklet). • Different W indows programs have different w ays to select a paper size. Frequently, the paper size is changed on a Print Setup or Page Setup dialog box inv oked from the [...]
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Page 87
DocuPrint P12 Pr inter Driver • 77 5-3 Paper Source tab The s ettings in the Paper Sourc e tab allow y ou to control the paper sizes and sources to be us ed for your print jobs. Use sam e paper s ource f or all pages This option enables the printer to pr int all pages of a r eceived job from the sam e s ource. W hen this is selected, the All [...]
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Page 88
78 • Chapter 5 Select a paper sour ce fr om eac h tab to specif y the paper source for the front page and the s ubsequent pages. Using Different paper source for first page cannot be combined with 2-sided printing, Booklet and Poster printing. Paper sourc e options Allows y ou to select the def ault paper sourc e for the pr int job. T he choi[...]
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Page 89
DocuPrint P12 Pr inter Driver • 79 • Envelope cas sette Select this option to f eed paper fr om the optional envelope casse tte that y ou have installed. In instances whereby you have not installed these optional cassettes, but you have specified in the Accessories tab to add these options, they w ill appear. Any print job sent to the Secondary[...]
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Page 90
80 • Chapter 5 5-4 Destination tab Output settings Allows y ou to choose to s end a print job to the printer or to a file. If Print to file is selected, a Print to File dialog will be displayed during printing. T his dialog is a s tandard W indows dialog. The ic on to the left of the r adio buttons changes according to the current[...]
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Page 91
DocuPrint P12 Pr inter Driver • 81 5-5 Image Control tab The s ettings here allow you to control the quality of im aging and the manner in which the im age is sent to the printer . Imaging Mode Allows y ou to choose whether you want the imaging m ode to be selected m anually or automatic ally . The options available are A utomatically select [...]
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Page 92
82 • Chapter 5 W hen y ou are m anually selecting the imaging m ode, the gr aphics to the right of the m odes will change ac cording to your selection. Halftone Featur es Halftoning utilizes m inute gray dots to represent a light or dark image ar ea. The options are as f ollows. • Optimize f or laser print ou tput ( Fine) Uses 16-bit gr ay [...]
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Page 93
DocuPrint P12 Pr inter Driver • 83 5-6 Accessories tab This tab allows the user to spec ify which optional components have been installed on the printer. Hardwa re Allows y ou to specif y the optional cassettes that are inst alled on the printer. You can select either or both of the Secondary cassette (the 500-sheet paper cassette) and the En[...]
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Page 94
84 • Chapter 5 5-7 Advanced tab Printer M emory This feature ens ures that all docum ents will be printed, even for com plex or m em ory-intensive pages (though at a lower res olution). The def ault setting is on. Paper Sizes Allows y ou to determ ine which paper sizes are displayed in the paper size list box in both the Paper S ource tab[...]
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Page 95
DocuPrint P12 Pr inter Driver • 85 5-7-1 Printer Admi nistrati on dialog All settings in this window cannot be resolved to defaults by clicking the Resolve Defaults button in the Setup tab. Auto-continue This option tells your printer to autom atically resume pr inting 15 seconds af ter an auto-c ontinual error oc curs. In this way , it allow[...]
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Page 96
86 • Chapter 5 W ait time-out Valid values ranges f rom 5 to 300 seconds or off . The def ault is 200 seconds. This setting determ ines the length of tim e the printer will wait for data. W hile waiting, the printer will preserve any partially -rec eived job, and no new job will be accepted on the other input por ts. Partial jobs can be print[...]
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Page 97
DocuPrint P12 Pr inter Driver • 87 5-8 Precautions & Limitations This section pr ovides infor mation on the of precautions and lim itations when using the printer driver W hen using Micros oft Ex cel 97 • If you have selected multiple c opy ing and any of the following features : watermar k, 2-s ided printing, or Layout options, A lrea [...]
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Page 98
Xerox DocuPrint P12 Status Monitor 6[...]
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Page 99
90 • Chapter 6 6-1 The Status Monitor In many way s , the Status Monitor acts as a rem ote contr ol panel for the printer. It provides many of the printer f unctions tr aditionally associated with the printer’s physical control panel. Below is a desc ription of s ome of its f unctions. • Gives the us er real-tim e inf orm ation on what the pr[...]
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Page 100
DocuPrint P12 Status Monitor • 91 6-2 Views of Status Monitor The Status Monitor exists in four dif ferent f orm s, a m inim ized window , an icon (W indows 3.1x only), a Tas kbar button ( W indows 95 only ) and a max imized window. 6-2-1 Mini-window vi ew ◆ Control m enu button The c ontrol m enu pops up at a click of this button. T he control[...]
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Page 101
92 • Chapter 6 Icon Note Ready A steady green light means that the pr inter is ready to receive print j ob. If Icon f lashes to alert is on, the green light will flash indicating that the printer is printing. Off-line Paper Jam Er ror Add Paper Manual Feed Busy Job Complet e Printing to file Printing to SNMP port Printing to network For som e PCs[...]
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Page 102
DocuPrint P12 Status Monitor • 93 ◆ Maxim ize button The Max W indow wi th the General tab ac tive pops up at a click on this button. ◆ Text area This area provides ex planation to the current pr inter status. Double-click ing this ar ea also brings up the Max W indow of the Status Monitor with the Genera l tab active. A single-c lick stops t[...]
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Page 103
94 • Chapter 6 6-2-3 Taskbar view (Windows 95 onl y) The tas kbar view of the Status Monitor provides a com pact representation of the curr ent printer status in the user’s W indows 95 task bar. The tex t on this task bar button is a concise s umm ar y of the present printer status. Click ing this also brings up the Max W indow. 6-2-4 Max Windo[...]
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Page 104
DocuPrint P12 Status Monitor • 95 6-3 General tab The tex t display area shows the name of the current def ault printer. Below this printer nam e, up to five lines of status text are dis play ed depending on the printer’s s tate and other variables. In this tab there are: ◆ Pause Printer/Resum e Printer button This button is only display ed i[...]
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Page 105
96 • Chapter 6 ◆ Printer Info button Click ing this button brings up the Printer Info dialog ( as displayed below). The am ount of printer inf orm ation shown will vary depending on whether the printer has bi- directional com m unication enabled. If a non-Pr intGear printer is the default printer , this button will disappear. Click ing Print De[...]
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Page 106
DocuPrint P12 Status Monitor • 97 6-4 Change Printer tab The Change printer tab provides a quick and easy way to c hange the W indows default printer. ◆ Current Default The nam e of the current W indows def ault printer is s hown at the top of the tab. ◆ List of Available Printers This scrolling lis t shows the printer s available in W indows[...]
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Page 107
98 • Chapter 6 6-5 Alerts tab In this tab, you can control how the Status Monitor will alert you to changes in printer and job status . ◆ Alert Me W hen... You can select when y ou want the Status Monitor to alert you. The options are M y job starts to print , My job is printing , My job is finished and T here is a problem printing . The defaul[...]
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Page 108
DocuPrint P12 Status Monitor • 99 • Never pop up on ale rts Choose this option if y ou do not want the Mini-window or icon to pop up when there is a printing c ondition to alert y ou. W hen Have icon f lash on alerts is selected, the ic on will flash or blink dur ing a visual alert. You m ay stop the blink ing by click ing once on the icon or M[...]
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Page 109
100 • Chapter 6 6-6 Preferences tab The Pref erence tab pr ovides you w ith som e control over how the Status Monitor is displayed and how it starts up. ◆ Minimized Status Display Choose either Display as mini-window or Display in Taskbar/Disp lay as icon to determ ine how y ou want the Status Monitor to be displayed when it is minim ized. W he[...]
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Page 110
DOS Utilities 7[...]
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Page 111
102 • Chapter 7 7-1 DOS Control Panel To run the DO S Control Panel utility, ty pe XC12CP at the DOS pr ompt C: and press the En ter k ey. The DOS control panel allows you to: • Change printer and PCL s ettings • Monitor printer s tatus • Print settings pages • Control the behavior of the DOS status m onitor TSR 7-1-1 Main menu W hen the[...]
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Page 112
DOS Utilities • 103 7-1-2 Control pri nting menu This menu allows the us er to pause and res ume the pr inter, to reset the printer, and to ejec t a page from the printer . ◆ Pause printing com m and Select this c omm and to halt a pr int job. Th is option will not be displayed if y our printer does not have a bi-directional c onnection. ◆ Co[...]
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Page 113
104 • Chapter 7 7-1-3 Change printer setti ngs The s ettings in this m enu allow y ou to change som e internal pr inter settings. ◆ Adobe Memor y Booster This setting allows you to turn Adobe Memory Booster on or off . Activating Adobe Mem ory Booster triples the printer ’s m em ory, which enables your printer to process com plex pages with m[...]
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Page 114
DOS Utilities • 105 ◆ Auto-continue W hen auto-continue is enabled, the pr inter autom atically resum es printing after auto-continuable err ors. ◆ Horizontal offset This setting adjusts y our printing position left or right on your print media. T he valid values r ange from -127 to +127 with default set at 0 . ◆ Vertical of fs et This sett[...]
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Page 115
106 • Chapter 7 7-1-4 Change LaserJet IIP emulation settings This menu allows you to change PCL settings in the printer . Thes e settings are pr ovided for c om patibility with PCL 4.5, a printer language implem ented in the HP Las erJet IIP. Any of these values m ay be overridden by a PCL-producing application or dr iver. They are provided in ca[...]
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Page 116
DOS Utilities • 107 ◆ Paper Source Allows y ou to set the default paper source f or PCL j obs. Valid options are M ain cassett e (250-sheet paper c assette), M anual feed (MBF), Secondary cassette (500-sheet paper cass ette), or Envelop e cassette . T he default is Main cassette . ◆ Paper size Allows y ou to set the default paper size for PCL[...]
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Page 117
108 • Chapter 7 7-1-5 Print sample pages menu ◆ Printer settings page Select this c omm and to print the pr inter settings page. ◆ PCL font page Select this c omm and to pr int a page listing the PCL internal f onts found in the printer . ◆ Return to Main Menu Select this c omm and to dis play the Mai n Men u .[...]
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Page 118
DOS Utilities • 109 7-1-6 Change status monitor settings menu This set of s ettings pertain to the operation of the DOS T SR. ◆ Audible warnings Specify whether y ou want a w arning tone to be sounded by the TSR when there is a printer err or or when the printer is waiting for you to feed paper. T he options are On or Off . T he def ault is On [...]
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Page 119
110 • Chapter 7 7-1-7 Change printer por t This menu lets you select a differ ent port to view. Printer settings will be sent to this port and the s tatus queries will be reported from this port. ◆ Printer Port This field lets you specify the port to which the printer is c onnected. The valid options are LPT1 , LPT2 , LPT3 , or LPT4 . The defau[...]
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Page 120
DOS Utilities • 111 7-2 DOS Status Monitor The DOS Status Monitor is a m em ory-resident (T SR) program that can pop up in DOS program s giving y ou real-tim e f eedback on Xerox DocuPrint P12 status as well as enabling you to pause/continue printing, reset the printer , or eject a page. T he am ount of s tatus inform ation displayed depends on w[...]
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Page 121
112 • Chapter 7 ◆ R - Resets Printer Pressing R s ends a Reset c omm and to the printer , to rem ove all data and download fonts f rom the printer m em ory. This option will not be appear on the DOS Status Monitor if no bi-dir ectional connection exis ts. ◆ E - Ejects page Pressing E sends a com m and to the printer to eject a page. T his is [...]
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Page 122
Printer Options 8[...]
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Page 123
114 • Chapter 8 8-1 Options You can enhance the capability of y our printer by using the options listed below. Contact your sales representative to or der the optional features . Listed below are options that you can choose for y our printer. Option Feature Order Code 500-sheet f eeder & cassett e This paper deck is purc hased together with t[...]
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Page 124
Printer Options • 115 8-2 500 – Sheet Feeder This feeder is essential when you are using either a 500-sheet paper cassette or an envelope cass ette. 8-2-1 Installing the 500 – Sheet Feeder 1 Turn of f t he power, unplug the power cord f rom t he wall outlet and fr om t he pr inter. 2 Unpack the opt ional f eeder and place it on a st able surf[...]
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Page 125
116 • Chapter 8 4 Make sure the print er is f ully seated on the f eeder. 5 Fasten the two f eeder j oints on the rear of t he pr inter as shown below. Alway s fasten the feeder joints securely.[...]
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Page 126
Printer Options • 117 6 Remove the 250-sheet st andar d casset t e completely, then pull the 500-sheet casset t e until the two f eeder j oint areas on t he fr ont of the pr int er are clear ly visible. 7 Fasten the two f eeder j oints onto t he f ront of the pr int er as shown below . Alway s fasten the feeder joints securely.[...]
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Page 127
118 • Chapter 8 8 Push back the 500- sheet paper casset te and re-insert the 250- sheet paper cassett e. Finally, plug the power cord back into the printer as well as the wall outlet, t hen t urn on the power. Always remove the optional feeder before lifting the printer. See the next section on how to remove the paper feeder. Never lift up the pr[...]
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Page 128
Printer Options • 119 8-2-2 Removing the 500 – sheet feeder 1 Turn of f t he power, unplug the power cord f rom t he wall outlet and fr om t he pr inter. 2 W hile pinching the two f eeder j oints as shown below, unfasten them f rom t he r ear of the pr int er. 3 Remove the 250-sheet st andar d casset t e completely, then pull out the 500-sheet [...]
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Page 129
120 • Chapter 8 4 W hile pinching the two f eeder j oints as shown below, unfasten them f rom t he f ront of the pr int er . 5 Push back the 500- sheet paper casset te and re-insert the 250- sheet paper cassett e. 6 Lift t he pr inter up and away from t he paper f eeder .[...]
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Page 130
Printer Options • 121 8-3 Installing the Network Interface Card Use the following procedur e to install the network interfac e card. ☞ Refer to Network Interface Card User G uide for details on how to use Network Interface Card. 1 Turn t he pr int er of f . Failure to turn off the printer before working w ith its internal components can result [...]
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Page 131
122 • Chapter 8 5 At the back of the pr int er, use a screw driver to loosen t he thumb screws that f asten the side cover with a screw driver. 6 Grip the panel as shown and lif t t he panel off the not ches, and pull it up and outward as shown in the diagram .[...]
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Page 132
Printer Options • 123 7 Slide the side cover off. 8 Remove the interf ace cover.[...]
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Page 133
124 • Chapter 8 9 Connect the connector cable t o t he network inter f ace card. 10 Connect the other side of the connect or cable t o the control board.[...]
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Page 134
Printer Options • 125 11 Use the supplied screws to secure the network int erf ace car d t o the interf ace plate. 12 Reinstall the side cover as f ollows: ➀ Slide the side cover back on the print er unt il it clicks into place. ➁ At the back of the printer, tighten the t humb screws that fasten the side cover.[...]
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Page 135
126 • Chapter 8 13 Close the top cover and push the paper t ray back in. 14 Connect the power cord to t he back of t he pr int er. 15 Connect the other end of the power cord t o a g rounded wall outlet. 16 Switch on the printer.[...]
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Page 136
Printer Options • 127 8-4 Memory Kit (16MB) 8-4-1 SIMM module confi guration The printer supports one DRAM SIMM m odule of the following configur ation: • 72 pin “Industr y Standard Pinout” m odule, • 1 inch (25.4m m ) in height • 32 Bit wide • Speed of 70 nSec or faster • Sizes of 16 Megabyte if you encounter errors such as Mem o r[...]
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Page 137
128 • Chapter 8 8-4-2 Installing a SIMM SIMM and controller boards are sensitive to static electricity. Before installing a SIMM , discharge static electricity from your body by touching a metal object, such as the metal back plate on any device plugged into a grounded power source. Also, if you walk away before the installation is completed, whe[...]
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Page 138
Printer Options • 129 5 At the back of the pr int er , loosen the thumb scr ews that f asten the side cover with a screwdriver. 6 Grip the panel as shown and lif t t he panel off the not ches, and pull it up and outward as shown in the diagram . 7 Slide the side cover off .[...]
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Page 139
130 • Chapter 8 8 Locate the SIMM socket as shown in the diagram . I nst all the DRAM SIM M in this socket. 9 Hold the SIMM w ith the notch on t he lef t. 10 Insert t he SI MM into the sock et at a 45 degree ang le.[...]
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Page 140
Printer Options • 131 11 W hile pressi ng the SIM M into th e socket, rotate th e SIM M upward until the clips at both end of the sock et snap into place to hold it. 12 Verify that t he SIMM is correctly and securely installed in the socket with both dips in place. 13 Reinstall the side cover as f ollows: ➀ Slide the side cover back on the prin[...]
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Page 141
132 • Chapter 8 8-5 Installing the face-up tray The f ace-up tray can hold up to 20 sheets of standard paper. Pr inted sheets com e out with the printed side f acing up. 1 Insert t he t hr ee tabs on the f ace-up tr ay into t he opening s on the rear end of the pr int er . 2 ➀ Pull the center g rip to open t he lar ge extension, t hen ➁ flip [...]
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Page 142
Maintenance 9[...]
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Page 143
134 • Chapter 9 9-1 Laser Printer Cartridge The Las er Printer car tridge contains a photos ensitive drum and toner. Damage to the c artridge can af fec t print quality, so observe the following precautions and handling pr ocedures to k eep the Laser Printer cartridge in good c ondition. 9-1-1 Handling the Laser Printer cartridge • Do not expos[...]
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Page 144
Maintenance • 135 • Do not store the Las er Printer c artridge: - on end or upside down (label f acing downward) - under direc t sunlight or st rong room light - near cathode r ay tube displays or floppy disks - within the reach of c hildren. 9-1-3 Redistri buti ng the toner W hen the toner is low, you can first try to redistribute the toner by[...]
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Page 145
136 • Chapter 9 4 Hold the Laser Print er cartridg e as shown below and shake it seven to eight tim es t o f ree t he t oner . 5 Hold the Laser Print er cartridg e as shown below and insert it fully into t he g uide channels until it click s into place. Use t h e color mark ers both on t he lef t g uide channel and the cartr idge for cor r ect al[...]
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Page 146
Maintenance • 137 9-1-4 Replacing the Laser Printer cartridge An Laser Printer cartridge is capable of pr inting mor e than 6,000 A4 or letter size pages with a coverage of 5% of the page at the density level set at the fac tory. How ever, if you routinely print graphics or text that covers m ore than 5% of the page, the toner in your Laser Print[...]
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Page 147
138 • Chapter 9 3 Grasp the Laser Pr int er cartr idg e inside as shown below , and remove it by pulling it upward. St or e the used Laser Pr int er cartridg e away in an empty box or the orig inal packag e. • Do not touch the internal parts of the printer. • Never put the Laser Printer cartridge into open flame. 4 Unpack the new Laser Print [...]
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Page 148
Maintenance • 139 • Never open the drum shutter to avoid damage to the photosensitive drum. • Do not expose the Laser Printer cartridge to direct sunlight or strong room light. • Complete the installation procedure for the Laser Printer cartridge as quickly as possible to avoid damaging the cartridge. 5 Hold the Laser Print er cartridg e as[...]
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Page 149
140 • Chapter 9 7 Hold the Laser Print er cartridg e as shown below and insert it fully into t he g uide channels until it click s into place. Use t h e color mark ers on both t he lef t g uide channel and the cartr idge for cor r ect alignment with the car t r idge. 8 Close the top cover.[...]
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Page 150
Maintenance • 141 9-2 Cleaning the Printer Your printer is designed to be vir tually maintenance-f ree. Ther efore, only m inima l cleaning is requir ed. To clean the outer surf ace of the printer , use a dry, soft cloth to wipe off any dust or st ains. If the s urface bec om es very dirty , wipe it w i th a cloth mois tened in dilute neutral det[...]
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Page 151
142 • Chapter 9 9-3 Relocating the Printer If you are going to bring the printer f or servicing or if you are relocating y our printer, you should rem ove all acc essories and external options attached to the printer. The proc edure desc ribed below instructs you on the removal of access ories. For the rem oval of exter nal options, see 8-2- 2 Re[...]
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Page 152
Maintenance • 143 3 Grasp the Laser Pr int er cartr idg e inside as shown below , and remove it by pulling it upward. St or e the used Laser Pr int er cartridg e away in an empty box or in the or ig inal packag e. • Do not touch the internal parts of the printer. 4 Close the top cover. 5 Disconnect the parallel connect or fr om t he computer. 6[...]
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Page 153
144 • Chapter 9 8 Disconnect the power cord f r om the sock et on the rear of the printer. 9 Flip to close the small extension and push t he lar g e extension back into t he f ace up tr ay.[...]
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Page 154
Maintenance • 145 10 Detach the f ace-up tr ay f rom the r ear of the pr int er. 11 Pack this pr int er and its accessories int o t he or iginal boxes.[...]
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Page 155
Troubleshooting 10[...]
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Page 156
148 • Chapter 10 10-1 Clearing Paper Jams W hen a paper jam occ urs, the Err or LED will turn on with the Paper LED blinking. The m ost c omm on c auses of paper jam s are: • The paper tr ay w idth guide is not set properly. Ensure that the paper tr ay width guide is adjusted against the paper so that the papers f eed into the printer c orrectl[...]
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Page 157
Troubles hooting • 149 10-1-1 Jam before reaching Laser Printer cartridge 1 Open the top cover and r em ove the Laser Pr int er car tridg e. 2 Look f or a sheet of paper prot ruding appr oximat ely 1 to 1 1/ 2 inches fr om under neat h the movable metal plat e. 3 Hold the plate up while you firmly but car ef ully pull the sheet of paper out of th[...]
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Page 158
150 • Chapter 10 6 Open the paper casset t es and r emove any jammed or part ially fed paper . 7 If t he paper was f ed f rom t he m ult i-sheet bypass f eeder , remove all of t he paper f r om the mult i-sheet bypass f eeder t ray, including any jamm ed or par t ially fed paper. 8 Reload the multi- sheet bypass feeder t r ay. 9 Close the paper c[...]
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Page 159
Troubles hooting • 151 The fuser is very hot. Do not touch the fuser. Read and obey the warning label that is attached to the fuser. 3 Firmly but caref ully pull the sheet of paper out of the f user and out of t he pr inter. 4 Reinstall the Laser Pr int er cart r idg e. 5 Close the top cover. 6 Open the paper casset t es and r emove any jammed or[...]
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Page 160
152 • Chapter 10 7 If t he paper was f ed f rom t he m ult i-sheet bypass f eeder , remove all papers f rom the m u lt i- sheet bypass feeder t r ay, including any jamm ed or par t ially fed paper. 8 Reload the multi- sheet bypass feeder t r ay. 9 Close the paper cassett es and r esum e pr int ing. 10-1-3 Jam at the paper exit 1 If t he f ace-up [...]
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Page 161
Troubles hooting • 153 4 Reinstall the f ace-up tr ay. 5 Open the paper casset t es and r emove any jammed or part ially fed paper . 6 If paper was f ed f rom t he m ult i-sheet bypass f eeder , r em ove all papers f r om t he multi-sheet bypass feeder t r ay, including any jammed or partially fed paper . 7 Reload the multi- sheet bypass feeder t[...]
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Page 162
154 • Chapter 10 10-2 Print Quality Problems If you encounter the following printing problem s, f ollow the recom m ended action in the table. If the problem persists , call an authorized service repres entative for assistanc e. Possible Descript ion A ction Faded print The print media is moist. Remove the moist media and load new, dry media. The[...]
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Page 163
Troubles hooting • 155 Repetitive defects T he paper path is dirty. Open the top cover, remove the Laser Printer cartridge, and check for loose pieces of paper jammed in the paper path. Remove the paper and print several blank sheets to help clear out the contamination. The Laser Printer cartridge is damaged. Replace the Laser Printer cartridge. [...]
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Page 164
156 • Chapter 10 Blank page The sealing tape of the Laser Printer cartridge is not pulled out. Remove the Laser Printer cartridge, pull out the sealing tape and then reinstall the cartridge. ☞ 9-1-4 Replacing the Laser Printer cartridge The print fed tw o or more sheets at a time. Fan the print media before loading. The Laser Printer cartridge [...]
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Page 165
Troubles hooting • 157 W rinkling or blurring The print media is outside the recommended specification. Use recommended print media. ☞ 3-1 Selecting Print Media The print media is moist. Remove the moist media and load new, dry media. Damaged print media was loaded into the cassette. Load new, undamaged media. The print media w as loaded incorr[...]
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Page 166
158 • Chapter 10 10-3 Other Problems If the problem s m entioned below occ ur, take the r ecom m ended actions. ■ The top c over will not shut. Remo ve and reinstall the Laser Printer car tridge. ☞ 9-1-4 Replacing the Laser Printer cartr idge If your printer still does not work , turn of f the power, unplug the power cord, then c all for s er[...]
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Page 167
Troubles hooting • 159 10-4 Servicing your Printer In the USA and Canada Should y ou be unable to resolve a pr oblem af ter using the Pr oblem Solving sections of this manual, plac e a call to the Xer ox Custom er Support Center at: 1 – 800 – TEAM – X RX (1 – 800 – 832 – 6979) The Cus tomer Support Representative c an solve m any prob[...]
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Page 168
Appendices Appendices[...]
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Page 169
162 • Appendix A A Specifications Specification s DocuPrint P12 Type Desk top Type Recording system Elec tro-repr ographic system Exposure s y stem Laser beam sc anning Process or 60MHz Adobe PrintGear ASIC 20MHz Motorola 68EC00 co- process or Page description language/emulation Adobe Pr intGear PCL4.5 (H P Laser Jet IIP) Emulator Paper feeding m[...]
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Page 170
Specific ations • 163 Specification s DocuPrint P12 Resolution 600 x 600 dots per inc h Continuous print speed 11.5 pages per m inute (Simplex /A4 size) Noise Level 49.5 dB(A) (during oper ation) Operating tem perature 5°C to 35°C Operating hum idity 15% to 85% RH (non-condens ing during operation) Usable paper sizes A4, Letter, Legal, Executiv[...]
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Page 171
164 • Appendix B B Pin Configuration The s ignal name f or each pin is listed in the following table. Port A Paralle l Pin Co nfigura tion Pin Signal Name Pin Signal Name 1 STROBE (input) 19 GND 2 DATA 1 (Input) 20 GND 3 DATA 2 (Input) 21 GND 4 DATA 3 (Input) 22 GND 5 DATA 4 (Input) 23 GND 6 DATA 5 (Input) 24 GND 7 DATA 6 (Input) 25 GND 8 DATA 7 [...]
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Page 172
Warranty Warranty[...]
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Page 173
166 • W arranty Hardw are Warranty and Product Support for your Xerox Docuprint P12 Three Y ear Limit ed Hardw are Warranty Xerox warr ants that if you are not satisf ied with the perform ance of the Xerox Doc uPrint P12 that this warranty statement ac com panies, at your option and upon y our request, X erox will replace or repair it at any time[...]
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W arranty • 167 What must y ou do? Your unit is designed to perf orm with a minim um amount of user m aintenanc e. You are, however, responsible f or the requir ed user m aintenance des cribed elsewhere in this User Guide pr ovided with y our unit. This includes replac ement of the “drum /toner” (Laser Pr inter) cart ridge, clearing paper m i[...]
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169 • Index Index Index[...]
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170 • Index Index 2 250-sheets paper cassette Order Code ...........................................114 Print Media ......31, 32, 36, 47, 78, 79, 148, 154, 155, 156, 157 5 500-Sheet .............................. See 250-Sheet A Add Text W aterm ark dialog ...........67, 68, 69 Adobe Memor y Booster .........58, 59, 85, 104 Advanced tab .........[...]
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171 • Index indications ...............28, 54, 55, 56, 61, 148 location ................................. See page 54 responses .........................................55, 61 Loading Print Media .......................36, 78, 79 M Main menu ...............................................102 Maintenance ...........................................[...]
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172 • Index T Task bar view ..............................................94 Testing the Printer ................................12, 28 Top cover .....................................................3 location ................................... See page 3 Troubles hooting .......................................147 V Ventilation fan inlet .......[...]