Xerox Pro 580 manual

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©2001 by X erox Corpor ation. All rights reserved. X erox® and all X erox products mentioned in this publication are trademarks or registered tr ademarks of X erox Corporation. Windows™ is a tr ademark of Microsoft Corporation. Product names and tr ademarks of other companies are also acknowledged. Copyright protection claimed includes all form[...]

iii Contents C ONTENTS Getting Started ...................... 1.1 Introduction ................................................. 1.2 Welcome! ........................................................................... 1.2 Information and Service ...................................................... 1.3 Supplies ....................................[...]

iv Contents Fax and Copy Operations ....... 3.1 Setting up the WorkCentre Pro 580 .............. 3.2 Setting Volume ................................................................... 3.2 Setting Alert Tones ............................................................. 3.3 Setting User-Selectable Features .......................................3.5 [...]

v Contents Canceling a Scheduled Operation ..................................... 3.56 Additional Functions .................................. 3.57 Sending a Flash ................................................................ 3.57 Monitoring a Dual Job Status ........................................... 3.58 Forwarding Received Faxes .............[...]

vi Contents Troubleshooting .................... 6.1 Clearing Jams ..................................................................... 6.2 LCD Error Messages .......................................................... 6.7 Fax Problems .................................................................... 6.10 General Printing Problems ..............[...]

Congratulations on acquiring y our new X erox W orkCentre Pro 580. The features, ease of oper ation, and reliability of the W orkCentre Pro 580 allow y ou to concentrate on y our business and leave the copying/printing/faxing/scanning to your W orkCentre Pro 580 and X erox experts. • Introduction W elcome! 1.2 Information and Service 1.3 Supplies[...]

1.2 Getting Started Introduction Welcome! Thank you for purchasing the W orkCentre Pro 580, a powerful multifunction system. With the W orkCentre Pro 580, you can: Fax Use the W orkCentre Pro 580 as a full-featured stand-alone fax machine to send and receive fax es. Perform adv anced tasks such as delay ed transmission, broadcasting, and unattended[...]

1.3 Getting Started Information and Service For answers to questions y ou might hav e regarding your W orkCentre Pro 580, for hints and tips, or for further assistance with the installation of y our W orkCentre Pro 580: Visit our W eb site at http://www.x erox.com Visit the Xero x Omnifax web site at http://www .omnifax.com Visit the X erox Authori[...]

1.4 Getting Started Supplies T o order supplies for all of your W orkCentre and W orkCentre Pro products, call toll free: 1-800-692-6664 or your local X erox A uthorized Dealer (http://partner .xerox.com/dealerconnection) W orkCentre Pro 580 Laser Printer Cartridge: 113R00632 Always use genuine X erox cartridges for best print quality and performan[...]

1.5 Getting Started Safety Notes Y our W orkCentre Pro 580 system and supplies are designed and tested to meet strict safety requirements. Included are safety agency examination and appro val, and compliance to established environmental standards. Please read the following instructions carefully before oper ating the W orkCentre Pro 580 and refer t[...]

1.6 Getting Started safety feature. T o av oid the risk of electric shock, contact your electrician to replace the receptacle if y ou are unable to insert the plug into the outlet. Nev er use an adapter plug to connect the system to a power source receptacle that lacks a ground connection terminal. The W orkCentre Pro 580 should be operated from th[...]

1.7 Getting Started Use of an extension cord with the W orkCentre Pro 580 is not recommended or authorized. A void direct viewing of the document lights. The lamps are bright and, while not harmful, they ma y cause an annoying afterimage. Alwa ys keep the document cov er closed during operation and stor age. A void exposing the Laser Printer Drum C[...]

1.8 Getting Started Contents Here’ s what comes with your machine. WorkCentre Pro 580 Laser printer cartridge Document exit tray Document input tray Handset Handset cradle Power cord * Telephone line cord Parallel cable Driver/User Guide CD-ROM TextBridge Pro Millenium CD-ROM Quick Reference Guide One-touch label for the control panel *: These ma[...]

1.9 Getting Started Main Components and Functions Before installing the W orkCentre Pro 580, take a moment to familiarize yourself with the main components and their locations related to the scanner and paper print paths. Scanner Components Items to be faxed, copied, or scanned use the scanner path which consists of the following components: Docume[...]

1.10 Getting Started Printer Path Components Paper for printing, receiving fax es and copying follow the printer path. This path consists of the following parts: Automatic paper feeder extension tray Supports the print paper . Aligns paper . Use to feed paper one sheet at a time. Paper guides Automatic paper feeder Holds paper . Manual paper feeder[...]

1.11 Getting Started Rear View 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Extension Power cord connector Telephone line jack IEEE 1284 Parallel cable Front cover Cover release buttons (right and left) Inside View Laser printer cartridge[...]

1.12 Getting Started Control Panel Components The following buttons and features control the oper ations of the W orkCentre Pro 580. 12 45 78 0 01 02 03 04 05 16 17 18 19 1 1 12 13 14 15 20 06 07 08 09 10 LCD Display The display shows the current status of the W orkCentre Pro and guides you through v arious tasks using a menu system for each operat[...]

1.13 Getting Started 3 6 9 Setup Use to choose or set up v arious system options. Advanced Fax Use to access advanced fax oper ations. Report/Help Use to print various reports and the help list. Scroll/Volume Use to scroll through the menu items or use to move the cursor left or right through the display . Also, use to adjust the ringer volume. Sea[...]

1.14 Getting Started Installing the WorkCentre Pro 580 Choosing a Location T o help guarantee trouble-free oper ation of your machine, place it on a flat, stable surface near your workstation. Leav e enough space to allow for easy paper loading, paper unloading, and opening of the front co ver . Do not place your machine: • In direct sunlight. ?[...]

1.15 Getting Started Attaching the Trays Document Input Tray Insert the two tabs on the document input tr ay into the slots as shown. Document Exit Tray Insert the two tabs on the document exit tr ay into the slots on the front of the W orkCentre Pro 580. N OTE : Y our machine is shipped with the paper exit tra y already installed. Remov e securing[...]

1.16 Getting Started Handset and Handset Cradle 1 Plug the end of the coiled cord of the handset into the jack on the left side of your machine. 2 Hold the cradle using y our hand as shown. 3 Attach the handset cr adle to the main body . Insert the two tabs of the cr adle into the slots on the left side of the machine as shown, and while pressing p[...]

1.17 Getting Started Connecting to the Phone Line Telephone Line Plug one end of the telephone line cord into the line jack on the back of the W orkCentre Pro 580 and the other end into a standard phone w all jack. Extension Phone If you want to use a regular phone or answering machine with your W orkCentre Pro 580, connect it to the jack labeled E[...]

1.18 Getting Started Connecting to the Computer Y our Xero x W orkCentre Pro 580 is equipped with a par allel interface port for use with IBM PCs and compatible computers. Using the supplied Centronics par allel cable, connect your W orkCentre Pro 580 to a computer that supports bi-directional communications (IEEE standard 1284). N OTE : If using a[...]

1.19 Getting Started Plugging In the AC Power Cord Plug one end of the cord into the back of the machine and the other end into a standard AC power outlet. The W orkCentre Pro 580 will turn on and the displa y will show “SYSTEM INITIAL. ” It will then prompt you to enter the date and time. After entering the date and time, if there is no paper [...]

1.20 Getting Started Loading Paper For best results, use high qualit y xerogr aphic paper . The automatic paper feeder can hold a maximum of 150 sheets of 20lb (80 gs/m 2 ) plain paper . The maximum capacity ma y be less, depending on the paper thickness. R efer to the Appendix for detailed print media specifications. N OTE : F or stand-alone copy [...]

1.21 Getting Started 3 Insert the paper with the print side facing y ou and the top of the page going into the tr ay first. N OTE : Letterhead is shown in the previous illustration for reference only . 4 Adjust the paper guides to the width of the print media. Slide the guides until they lightly touch the stack of print media. Do not bend the print[...]

1.22 Getting Started Installing the Laser Printer Cartridge 1 Open the front cov er by pulling the cover release buttons on both sides of the W orkCentre Pro 580 towards you. 2 Unpack the laser printer cartridge from its plastic bag, and then carefully remov e the protective cov er sheet. C AUTION : Do not touch the green photoreceptor drum. Scratc[...]

1.23 Getting Started 4 Locate the cartridge slots inside the machine, one on each side. 5 Grasp the handle on the front of the laser printer cartridge and slide it down along the cartridge slots until it clicks into place. 6 Close the cover . Mak e sure that the cover is securely closed.[...]

1.24 Getting Started Setting the Date and Time The current date and time are shown in the display when the machine is on and ready for use (Standby mode). The date and time are printed on all fax es that you send. When y ou install your machine for the first time, the displa y prompts you to reset the date and time. 1 Press the Setup button on the [...]

1.25 Getting Started in the following order: MONTH, DA TE, YEAR, HOUR, and MINUTE. Enter the time in 24-hour format. F or example, enter 22:30 for 10:30 P .M. If you enter an in valid number , the display does not proceed to the next step. If this happens, re-enter the correct number . 6 When you are finished, press the Start/Enter button to save t[...]

1.26 Getting Started 4 Enter the telephone number (up to 20 digits) to which your machine is connected. Press for plus sign (+) and # for a h yphen. If an incorrect number is entered, press the or button to move the cursor under the incorrect digit, then enter the correct number , or press the Search/Delete button to delete it. 5 When the fax numbe[...]

1.27 Getting Started Entering Alphanumeric Characters As you perform v arious tasks, you will need to enter names and numbers using the number k eypad. For example, when you set up the W orkCentre Pro 580, you hav e to enter your name (or your compan y’ s name) and telephone number . When you store one-touch dial or speed dial numbers, y ou also [...]

1.28 Getting Started Or: If the next letter is printed on the same Number k eypad button, move the cursor right b y pressing button, then press the Number keypad button labeled with the letter you w ant. The blinking cursor mov es right and the next letter appears on the display . 3 Select additional letters in the same w ay . When you have finishe[...]

1.29 Getting Started Editing Name If you make a mistak e while entering a number or name, move the cursor under the incorrect digit b y pressing or . Then, press the correct number to change, or press the Search/Delete button to delete the number . Using Save Modes There are four sav e mode buttons on the front panel of the W orkCentre Pro 580. Usi[...]

1.30 Getting Started • If the LED is on, P ower Save mode activ ates and the machine will go to a reduced power state. But it tak es slightly longer to receive incoming faxes due to warm up of the machine. • If the LED is off , Power Sa ve mode deactiv ates and the machine keeps ready to oper ate with the minimum w arm- up time. This uses more [...]

1.31 Getting Started Paper Save Mode (2-up) With P aper Save mode on, y ou can save paper by reducing the image size and printing two pages on one sheet of paper when copying or printing receiv ed documents. Press the Paper Save button on the front panel to turn this mode on or off . • If the LED is on, P aper Save mode activ ates and the machine[...]

1.32 Getting Started Toll Save Mode T oll Save mode allows y ou to save on the toll charges for telephone calls by tr ansmitting the document stored in memory during the time slot when the call charge is discounted.[...]

Before the W orkCentre Pro 580 can interface with your computer , you must install driv er files. These drivers will enable your computer to properly communicate with the W orkCentre Pro 580 for printing and scanning. All of the necessary drivers are contained on the CD included with your W orkCentre Pro 580. The topics included in this chapter are[...]

2.2 Installing Software System Requirements Proper operation of the W orkCentre Pro 580 requires that your personal computer meets or ex ceeds the following system requirements: Minimal requirements: • Operating systems: Windows 95 OSR2/Windows 98/ Windows 98 SE/Windows ME/Windows NT 4 W orkstation or Server with Service P ack 3/Windows 2000 • [...]

2.3 Installing Software Installing the Software N OTE : For Windows 95/98 users, close “New Hardw are Found” screen when the computer boots up. 1 Insert the W orkCentre Pro 580 Driv er CD-ROM into your CD-ROM drive. The CD-ROM automatically starts and the opening window appears. If the opening window does not appear , click Start , and then Run[...]

2.4 Installing Software 3 A confirmation screen appears. Click Back to change your selections or click Continue to proceed. 4 The installation will proceed, displa ying the progress screens. 5 When the installation is completed, The message bo x recommends you restart y our computer . Click Reboot Windows , then Windows restarts. If your computer d[...]

2.5 Installing Software Un-installing Software Un-installing is required if y ou are upgrading the software or if your installation fails. N OTE : Before beginning un-installation, ensure all applications are closed on your PC. A system reboot is required after the software is un-installed. 1 Start Windows if not already started. 2 From the Start m[...]

2.6 Installing Software 4 When un-installation is done, click OK . 5 R estart your computer manually to complete the un- installation.[...]

This chapter explains how to send and receiv e faxes and make copies with the W orkCentre Pro 580. This chapter also demonstrates how to use the adv anced fax features and change the settings on the fax system. This chapter provides information on the following topics: • Setting up the WorkCentre Pro 580 3.2 • Sending a Fax 3.12 • Receiving a[...]

3.2 F ax and Copy Operations Setting up the WorkCentre Pro 580 Setting Volume Ringer Volume Y ou can adjust the volume of the ringer to the desired loudness. 1 In Standby mode, press or . The display shows the current ringer volume setting. 2 Press or repeatedly until you find the desired loudness. F our levels are av ailable; 0~3. Y ou will hear t[...]

3.3 F ax and Copy Operations Speaker Volume Y ou can adjust the volume of the speak er to the desired loudness. 1 Press the OHD/V.Req (Off hook dial/V oice request) button to adjust the speaker volume. If you cannot hear a dial tone, check the phone line connection. 2 The display indicates “PHONE. ” Press or repeatedly until you find the desire[...]

3.4 F ax and Copy Operations Enter button for your desired selection. The display changes to “KEY VOLUME. ” 3 Press the Start/Enter button to access the K ey V olume menu. 4 Press or repeatedly to select ON or OFF . Press the Start/Enter button for your desired selection. The display changes to “ ALARM VOLUME. ” 5 T o return to Standby mode[...]

3.5 F ax and Copy Operations Setting User-Selectable Features Y our machine has various user -selectable features. These features are preset at the factory , but you may need to change them. T o find out how the features are currently set, print the System Data list. F or more information on printing the list, see Printing R eports on page 3.63. Se[...]

3.6 F ax and Copy Operations Selectable Options N OTE : These instructions assume you’ve followed the steps listed in the previous procedure, “Setting User-Selectable Features, ” and the machine is prompting you to change one of the options listed below . Language Send from memory Sending confirm F ax paper size Auto reduction Discard size Ri[...]

3.7 F ax and Copy Operations • SENDING CONFIRM : A message confirmation report showing whether the transmission w as successful, how many pages were sent, etc. , can be selected to print after each fax tr ansmission. Select ERROR to print only when an error occurs and the transmission w as not successful. Select ON to print a confirmation report [...]

3.8 F ax and Copy Operations enabled, the data is divided and printed in actual siz e on two or more sheets. Select ON to enable. Note that this feature does not apply to the copy mode. Select OFF to turn this feature off . The overflow data will be printed out on a second page. Press or repeatedly to select on or off , press the Start/Enter button[...]

3.9 F ax and Copy Operations • STAMP RCV. NAME : Enabling the feature causes the machine to automatically print the page number , and the date and time of the reception at the bottom of each page of a receiv ed document. Select ON to enable. Select OFF to disable. Press or repeatedly to select on or off , press the Start/Enter button . • RCV. S[...]

3.10 F ax and Copy Operations Select ON to turn on caller ID display . Select OFF to disable. Press or repeatedly to select on or off , press the Start/Enter button . • JUNK FAX BARRIER : With this feature set to ON, the W orkCentre Pro 580 will only accept a fax sent from a remote fax when the fax number reported by the remote machine is stored [...]

3.11 F ax and Copy Operations Y ou can easily suspend or change Distinctive Ring P attern Detection at any time. N OTE : Before using the Distinctive Ring P attern Detection option, Distinctive Ring service must be installed on y our telephone line by the telephone compan y . T o setup Distinctive Ring P attern Detection, you will need another tele[...]

3.12 F ax and Copy Operations Sending a Fax Preparing Documents for Faxing or Copying T o fax or copy documents that are printed on standard letter , legal or A4 size paper , follow these guidelines. • Do not attempt to feed the following t ypes of documents into the machine: - wrinkled, curled, or folded paper - chemically processed paper (press[...]

3.13 F ax and Copy Operations ACCEPTABLE DOCUMENTS (for ADF) N OTE : ADF stands for A utomatic Document F eeder . It allows you to stack original documents, which will be fax ed or copied one by one. Setting Document Resolution and Contrast It is recommended that you fax documents that were printed with a typewriter , black ink or toner . The paper[...]

3.14 F ax and Copy Operations Resolution By pressing the Resolution button repeatedly after loading a document, you can choose between ST ANDARD , FINE, or SUPER FINE modes. Contrast Press the Rcv. Mode/Contrast button to compensate for the brightness or darkness of y our faxed document. By pressing the Rcv. Mode/Contrast button repeatedly after lo[...]

3.15 F ax and Copy Operations Loading Documents 1 Place your document face down with the top edge going into the automatic document feeder . 2 Adjust the document guides for the width of the document. 3 Slide the sheet down into the automatic document feeder until it is gr asped and pulled into the machine. Up to 20 sheets ma y be inserted at a tim[...]

3.16 F ax and Copy Operations Sending a Fax Automatically 1 After loading a document, enter the number of the remote fax using the keypad. One-touch or speed Dialing is also a vailable if you ha ve already programmed the number into a one-touch or speed dial number . F or information on storing and using numbers in the memory , see page 3.31. If yo[...]

3.17 F ax and Copy Operations Automatic Redialing If the number you have dialed is busy or there is no answer , the machine will automatically redial the number ev ery three minutes up to a maximum of two times. The display shows “RETRY REDIAL?. ” If you want to redial the number immediately , press the Start/Enter button . T o cancel redialing[...]

3.18 F ax and Copy Operations Y ou can also use an extension phone to call the remote machine. N OTE : For a successful fax tr ansmission, it is imperative that steps 3 and 4 occur in the proper order . 2 When finished talking, instruct the person at the remote location to press the start button on their fax machine. The remote fax machine will sen[...]

3.19 F ax and Copy Operations Y ou can cancel a V oice R equest by pressing the OHD/ V.Req button again while you are sending or receiving a document. Answering a Voice Request When the phone rings after sending or receiving a fax, pick up the handset and answer it. If you do not answer the V oice R equest, the W orkCentre Pro 580 prints out the ph[...]

3.20 F ax and Copy Operations Receiving a Fax About Reception Modes Y our machine has five reception modes as described below: • FAX mode, the machine answers an incoming call and immediately goes into receive mode. • AUTO mode, the machine answers the incoming call. If a fax signal is not detected, the W orkCentre Pro 580 sounds a ringing tone[...]

3.21 F ax and Copy Operations Using the Distinctive Ring P attern Detection (DRPD), this machine “learns” the ring pattern you designate to answer the fax. Unless changed, this ringing pattern will continue to be recognized and answered as a fax call, and all other ringing patterns will be forwarded to the telephone or answering machine plugged[...]

3.22 F ax and Copy Operations Receiving Automatically in FAX Mode Y our machine is preset to F AX mode at the factory . If you have changed the fax mode, tak e the following steps to receive fax es automatically: 1 Press and hold down the Rcv. Mode/Contrast button until the mode changes, release the button. R epeatedly press the Rcv. Mode/Contrast [...]

3.23 F ax and Copy Operations 3 If a fax signal is not sensed when the machine answers the call, you will hear a second ringing tone indicating a voice phone call. 4 Life the handset to answer the call. If the v oice call is not answered within a specified time, the machine will switch to automatic fax reception mode. N OTE : If DRPD Mode is select[...]

3.24 F ax and Copy Operations Receiving Automatically in ANS/ FAX Mode For this mode, y ou MUST attach an answering machine to the EXT. jack on the back of y our machine (see page 1.17). 1 Press and hold down the Rcv. Mode/Contrast button until the mode changes, release the button. R epeatedly press the Rcv. Mode/Contrast button until the displa y [...]

3.25 F ax and Copy Operations Receiving Manually in TEL Mode Y ou can answer voice calls using the handset, and receiv e faxes manually . 1 Press and hold down the Rcv.Mode/Contrast button until the mode changes, release the button. R epeatedly press the Rcv. Mode/Contrast button until the displa y shows “TEL, ” then press the Start/Enter butto[...]

3.26 F ax and Copy Operations N OTE : The characters ‘ 9 ’ (star -nine-star) are preset at the factory as the default remote receiv e start code for machines with extension phones r ather than handsets. The asterisks in the code are fix ed characters, but the number can be changed. See “Setting User -Selectable F eatures” on page 3.5. 2 Whe[...]

3.27 F ax and Copy Operations Making a Copy Copying Overview The W orkCentre Pro 580 is a high quality copier which offers the following features: • Adjustable contrast : The contr ast can be changed to obtain the best copy quality for documents containing faint markings, dark image, photogr aphs, or other halftone images. • Multiple copies : 1[...]

3.28 F ax and Copy Operations Making a Quick Copy T o make a quick copy without setting additional options: 1 Load the document with the print side facing down into the automatic document feeder until it is gr asped and pulled into the W orkCentre Pro 580. 2 Press the Copy button. 3 Using the numeric keypad, enter the number of copies you wish to m[...]

3.29 F ax and Copy Operations Using Advanced Copy Features Y ou can select the quantity , reduction/enlargement, and collation for the printed copies. 1 Load the document face down into the automatic document feeder until it is gr asped and pulled into the machine. If necessary , press the Rcv. Mode/Contrast button to choose Normal, Dark en, Lighte[...]

3.30 F ax and Copy Operations Automatic Dialing Inserting a Pause With some priv ate telephone systems, you must dial an access code (9 for example) and listen for a second dial tone before dialing an outside number . In such cases, y ou must insert a pause in the telephone number . Y ou can insert a pause in the telephone number when y ou are sett[...]

3.31 F ax and Copy Operations One-Touch Dialing With One- T ouch dialing you can store numbers in any of the 20 one-touch buttons to automatically dial a number with a single press of the corresponding button. Storing a Number for One-Touch dialing 1 Press and hold one of the 20 one-touch buttons for about 2 seconds. The display shows “Txx:” , [...]

3.32 F ax and Copy Operations 5 T o program another one-touch number , enter the desired one-touch button and repeat steps 2 through 4. Or , to return to Standby mode, press the Stop button. Editing a Number for One-Touch Dialing 1 Press and hold the one-touch button for 2 seconds to select the desired phone number . 2 Press or to move the cursor u[...]

3.33 F ax and Copy Operations Using Address Label A One-touch label sheet is included with the W orkCentre Pro 580. As you store numbers in the one-touch dial locations, make a note of the numbers on the label to remind y ou which number is stored in each position. 1 R emove the clear cov er and label. 2 W rite information on the label and replace [...]

3.34 F ax and Copy Operations Speed Dialing Y ou can store up to 80 numbers in two-digit Speed Dial locations (01-80). Storing a Number for Speed Dialing 1 Press and hold the Speed(#) button for about 2 seconds. 2 Enter a two-digit location number (01 through 80) to which you w ant to store a number , then press the Start/Enter button. If a number [...]

3.35 F ax and Copy Operations Or , to return to Standby mode, press the Stop button. Editing a Number for Speed Dialing 1 Press and hold the Speed(#) button for about 2 seconds. 2 Enter the two-digit location number for the desired phone number you w ant to edit, then press the Start/ Enter button . The display shows the stored number . 3 Press or [...]

3.36 F ax and Copy Operations Group Dialing (for Multi-Address Transmission) Multiple one-touch and speed dial numbers can be registered as a group. By using the group number , you can send a document to multiple numbers in a single oper ation. The machine will dial the remote numbers in stored sequence. If the number is busy , the machine will dia[...]

3.37 F ax and Copy Operations N OTE : If the button you chose has already been used for one-touch dialing or group dialing, the displa y warns that the one-touch number is used. Then you are allowed to select “O THER ” or “RENEW” by pressing or . T o replace that number and continue, select RENEW . T o start o ver with a different location,[...]

3.38 F ax and Copy Operations 11 Press the Start/Enter button . The display asks y ou to select a one-touch number for another group dial. 12 T o continue storing, press another one-touch button and repeat steps 4 through 11. 13 T o stop, press the Stop button. The display returns to Standby mode. N OTE : Y ou cannot include one group dial number i[...]

3.39 F ax and Copy Operations Sending a Fax Using Group Dialing (Multi- Address Transmission) Y ou can use Group Dialing for the Delayed T r ansmission or Memory T ransmission. Follow the procedure of the desired oper ation (Broadcasting transmission - page 3.46, Delay ed transmission - page 3.48, and T oll Save tr ansmission - page 3.61). When the[...]

3.40 F ax and Copy Operations ControlCentre Lite With ControlCentre Lite, you can set up one-touch dial or two-digit speed dial numbers in your computer and download the information to your machine. 1 Start Windows. 2 Click the Start menu, and select Programs from the Start menu. 3 Select Xerox WorkCentre Pro 580 on the Programs menu, and select Co[...]

3.41 F ax and Copy Operations 5 If necessary , press Read to get the numbers currently stored in your machine. The one-touch and/or speed dial numbers will be uploaded and displa yed in the Control Centre Lite dialog bo x. 6 Select the desired Phonebook number in the Phonebook list and click Edit . The Edit dialog box will appear . 7 Enter any name[...]

3.42 F ax and Copy Operations Saving and Using Phonebooks Y ou can sa ve phonebooks, then open and write them to your W orkCentre Pro 580. This ma y be useful if you send to sever al different sets of faxes. N OTE : Use this procedure to save One- T ouch and Speed Dial information. Y ou will need to manually recreate any groups. 1 Start ControlCent[...]

3.43 F ax and Copy Operations T ype an appropriate name for your phonebook, then click on Save . The phonebook will be stored on y our computer . 4 T o open a phonebook, click on File > Load Phonebook . When the following screen appears, select the desired phonebook, then click Open . 5 Y ou can write the phonebook to your W orkCentre Pro 580 by[...]

3.44 F ax and Copy Operations 2 Press or to scroll through the memory until y ou find the name and number you w ant. Pressing or allows you to search upw ard or downward through the entire memory in alphabetical order (from A to Z ). While searching through the machine’ s memory , you will see that each entry is preceded by one of three letters: [...]

3.45 F ax and Copy Operations Chain Dialing Chain dialing allows you to manually add a dialing prefix to any of your pre-progr ammed 20 One- T ouch numbers. By using chain dialing, you ma y enter a long distance code or access code then press the progr ammed one-touch number . The W orkCentre Pro 580 will dial the code then the fax number in the On[...]

3.46 F ax and Copy Operations Advanced Fax Broadcasting With Broadcasting, documents are stored in memory and automatically sent to one or more remote stations. Use this feature to send your documents to multiple locations. Y ou can store a maximum of twenty one fax numbers for a memory tr ansmission. If y ou need to send your fax to more than twen[...]

3.47 F ax and Copy Operations the Start/Enter button . The stored number appears on the display . 5 Press the Start/Enter button to confirm the number . The display asks y ou to enter another fax number . 6 If you want to send to more than one location, repeat steps 4 and 5. or , T o send to one location or when you complete the last fax number set[...]

3.48 F ax and Copy Operations Delayed Fax Y ou can configure your W orkCentre Pro 580 to send a fax at a specified time. Up to 10 delay ed transmission oper ations can be reserved in y our machine. 1 Adjust the document guides to match the width of the document. Load your document face down into the automatic document feeder until it is gr asped an[...]

3.49 F ax and Copy Operations or , T o send to one location or when you complete the last fax number setting, press the Start/Enter button . N OTE : Y ou cannot use more than one Group dial number in a delayed fax. If y ou want to use a Group dial number , it must be the first location entered into the dela yed fax. 7 The display prompts y ou to en[...]

3.50 F ax and Copy Operations 11 The machine returns to Standby mode and the displa y alternates between messages to remind that y ou are in Standby mode and that a Dela yed T ransmission is set. N OTE : T o cancel the operation reserv ed in memory , see “Canceling a Scheduled Oper ation” on page 3.56. T o add documents to the oper ation reserv[...]

3.51 F ax and Copy Operations • One-touch by pressing a one-touch button. • Speed dial using the Speed(#) button and a 2-digit speed dial number on the number k eypad, then press the Start/Enter button . The stored number appears on the display . N OTE : Y ou cannot use a group dial button with priority fax. 5 Press the Start/Enter button to co[...]

3.52 F ax and Copy Operations Polling What is Polling? P olling is used when one fax machine requests another to send a document. This is useful for sending unattended faxes. The person who w ants to receive the document calls the machine holding the original and requests that the document be sent. In other words, it “polls” the machine holding[...]

3.53 F ax and Copy Operations 5 T o use a poll code, enter a 4-digit code (ex cept for 0000), then press the Start/Enter button . Or , If you do not want to secure the tr ansmission with a poll code, press the Start/Enter button when the display shows 0000 for the poll code. If y ou previously entered a poll code, and do not want one, y ou may ente[...]

3.54 F ax and Copy Operations Polling Reception With polling reception, you can receiv e documents from an unattended remote fax machine. N OTE : The remote machine must also support polling to use this feature. 1 Press the OHD/V.Req button or pick up the handset and when you hear a dial tone, dial the remote fax machine. 2 When you finish dialing,[...]

3.55 F ax and Copy Operations Adding Documents To a Scheduled Operation Y ou can add documents to a delayed transmission and polling transmission previously entered into memory . 1 Adjust the document guides to match the width of the document. Load your document face down into the automatic document feeder until it is gr asped and pulled into the m[...]

3.56 F ax and Copy Operations Canceling a Scheduled Operation 1 Press the Advanced FAX button. The display shows the first menu; “BROADCASTING. ” 2 Press or until “CANCEL SCHEDULE” appears, and press the Start/Enter button . The display shows the operation, time and number currently reserv ed in the memory . 3 Press or repeatedly until you [...]

3.57 F ax and Copy Operations Additional Functions Sending a Flash Some special phone services require a switch-hook signal for proper oper ation. F or example, if y ou hav e call-waiting, you can put a call on hold and take a second call on the same line by pressing the Flash/Status button. 1 When you are talking on the telephone and hear the call[...]

3.58 F ax and Copy Operations Monitoring a Dual Job Status The W orkCentre Pro 580 can perform more than one function simultaneously . For example, y ou can; • R eceive a fax into the memory while making a cop y . • Store a fax document for later tr ansmission while printing an incoming fax. When the machine performs dual tasks, press the Flash[...]

3.59 F ax and Copy Operations N OTES : • If a number has already been progr ammed for fax forwarding, the displa y shows that number . T o edit the number , see page 3.60. • Y ou cannot use Group dial numbers for forwarding a fax. 3 Confirm you hav e entered the correct number in the display , press the Start/Enter button . The display prompts [...]

3.60 F ax and Copy Operations N OTES : • If an error occurs during forw arding a fax, your machine will automatically redial the number ev ery three minutes up to a maximum of two times, just lik e normal fax operation. • The Sending Confirmation report which shows time when faxes are forw arded, the designated fax number , the transmission res[...]

3.61 F ax and Copy Operations Toll Save Faxing The T oll Sa ve F ax feature can sav e telephone toll charges by storing the document in memory and sending it at the specified time during the off peak time slot, which is a period of time when the toll charge for the telephone call is reduced. Setting Time for Toll Save Fax 1 Press and hold down the [...]

3.62 F ax and Copy Operations N OTE : When turned on, the T oll Sav e feature will use the last programmed time. If y ou want to send at a different time, change the time following the steps “Setting Time for T oll Save F ax. ” 3 Enter the number of the remote machine using the ten number keypad. There are three methods a vailable to do this: ?[...]

3.63 F ax and Copy Operations Printing Reports Y ou can print help and reports containing useful information. N OTE : Lists that print out automatically will not print if there is no paper loaded or a paper jam has occurred. To Print Lists 1 Press Report/Help on the front panel. The display shows the first menu. 2 Press or until you find the list y[...]

3.64 F ax and Copy Operations Sending Confirmation Shows the fax number , the number of pages, elapsed time of the operation, the communication mode, and the communication results for the last tr ansmission. This confirmation report can also be set to print in one of the following ways according to y our setting in S ystem Setup (see page 3.7): •[...]

R ead this chapter to learn how to select and load print media and how to use the print settings. The topics included in this chapter are: • Print Media Selecting Print Media 4.2 Using the Automatic P aper F eeder 4.4 Using the Manual P aper Feeder 4.7 Specialty P aper Guidelines 4.10 • Printing Printing a Document 4.11 Canceling a Print Job 4.[...]

4.2 Printing Print Media Selecting Print Media The type of media you select affects the performance and print quality . Selecting Media Types Most photocopy paper , postcards, index cards, transparencies, en velopes, and labels will work with y our printer , particularly paper that is marked for use in laser printers. F or the best results, use one[...]

4.3 Printing Get the Right Paper Y our machine is designed to work well on most common office paper types and with qualit y 25% cotton bond paper . Because your printer uses toner to produce an image, paper that accepts toner produces the best results. Be sure to test a variet y of paper types before buying large quantities. Paper that Might Not Wo[...]

4.4 Printing • Executive :7.25 by 10.5 in; 184 by 267 mm • No.10 Envelopes :4.12 by 9.5 in; 105 b y 241 mm • DL. Envelopes :4.33 by 8.66 in.; 110 b y 220 mm • C5 Envelopes :6.38 by 9.01 in.; 162 b y 229 mm • C6 Envelopes :4.49 by 6.38 in.; 114 b y 162 mm • B5 Envelopes :6.93 by 9.84 in.; 176 b y 250 mm • Monarch Envelopes :3.87 by 7.5[...]

4.5 Printing 2 Prepare the print material for loading. • For paper: Flex or fan the paper back and forth. Do not fold or crease the paper . Straighten the edges on a lev el surface. • F or transparencies: - Hold the transparencies b y the edges and avoid touching the print side. - F an the stack of tr ansparencies to prevent feeding failures. B[...]

4.6 Printing • Load transparencies facing forward with the adhesive strip on top going into the tray first . • Load letterhead paper facing forward with the top of the page going into the tray first . 4 Slide both paper guides to fit against the paper’ s edges. Ensure the paper lies flat in the tray . Print Side Up Most papers print better on[...]

4.7 Printing Using the Manual Paper Feeder T o load a single env elope, card stock, or specialty paper , use the manual paper feeder . When you use the manual feeder , you must feed one piece of media at a time. Manual feeding is helpful when printing on hea vy paper or when experiencing paper jams with the type of media in the automatic paper feed[...]

4.8 Printing • Load the env elope with the flap side facing away from you . The end of the en velope with the stamp area must enter the feeder first. N OTE : Do not feed stamped env elopes. The stamp is shown in the previous illustr ation for reference only . C AUTION : Never use en velopes with stamps, clasps, snaps, windows, coated linings, or [...]

4.9 Printing 3 Press the Start/Enter button to start manual feeding. If you hav e more than one page to print, press the Start/ Enter button for each page. Start/Enter[...]

4.10 Printing Specialty Paper Guidelines • R ead all instructions that come with special paper for important information regarding how to achiev e the highest print quality . • It is recommended to feed one sheet at a time for special paper types. • F or transparency film, follow these guidelines: - Let printed sheets of film cool completely [...]

4.11 Printing Printing Printing a Document The following procedure describes the steps required to print from various Windows applications. The exact steps for printing a document may v ary depending on the application program. Refer to your software application’ s documentation for the exact printing procedure. 1 Start the application progr am t[...]

4.12 Printing 3 T o take adv antage of the printer features provided by the W orkCentre Pro 580, click Properties in the application’ s Print dialog box and go to step 4. If you see Setup , Printer , or Options , click that button instead. Then click Properties in the next screen. 4 The dialog box allows y ou to access all information necessary f[...]

4.13 Printing 5 If you want to change the setting for print quality , click the Graphic tab. 6 When you finish changing print settings, click OK until you see the Print dialog bo x again. 7 Click OK to start printing. • Altitude Correction: The Altitude Correction option allows you to optimize the print quality if you are using the WorkCentre Pro[...]

4.14 Printing N OTES : • Most Windows applications will o verride settings you specify in the printer driver . Change all print settings av ailable in the software application first, and an y remaining settings with the printer driv er . • The settings you change here remain in effect while y ou are using the current progr am. To make your chan[...]

4.15 Printing Printing Help The W orkCentre Pro 580 printer driv er has help screens that can be activ ated from the Help button in the printer properties dialog box. These help screens giv e detailed information about the printer features pro vided by the W orkCentre Pro 580 driv er . T o restore default printer properties setting after y ou chang[...]

4.16 Printing 4 Click Print Page Borders when you w ant each page image in your document to print with a border . 5 Click OK , then start printing. Scaling Your Document With this printer feature you can scale y our print job on a page. 1 Access the W orkCentre Pro 580 printer driver properties. See page 4.11 to access the printer properties. 2 Cli[...]

4.17 Printing Y ou can also click the or buttons. 4 Click OK , then start printing. Fitting Your Document To a Selected Paper Size With this printer feature you can scale y our print job to any selected paper size regardless of the digital document siz e. This can be useful when you w ant to check fine details on a small document. 1 Access the W or[...]

4.18 Printing 2 Click the Output tab, and select Fit to Page in the Type drop down list under the Output Mode section. 3 Y ou’ll see the Application page size and be prompted to select Fit to P aper Size. Select the correct size from the drop-down list. 4 Click OK , then start printing. Select the paper size[...]

4.19 Printing Printing Posters With this feature you can print a single-page document on up to 16 sheets of paper which can be pasted together to form one poster-size document. 1 Access the W orkCentre Pro 580 printer driver properties. See page 4.11 to access the printer properties. From the Paper tab, select the paper orientation, source and size[...]

4.20 Printing For example, if y ou select 2x2, the output will be automatically stretched to cov er 4 physical pages. 4 Y ou may specify an overlap in millimeter or inch to make it easier to reconstruct the resulting poster . 5 Click OK , then start printing. 2 x 2 3 x 3 Overlap=0 Overlap=5[...]

4.21 Printing Printing Watermarks With the W atermark option you can print text over an existing document. For example, you may want to have large gra y letters reading “Draft” or “Confidential” printed across the first page or all the pages of a document. There are sever al predefined watermarks that come with the W orkCentre Pro 580, and [...]

4.22 Printing To create or edit a watermark 1 Access the W orkCentre Pro 580 printer driver properties. See page 4.11 to access the printer properties. 2 Click the Watermark tab, and enter the desired text message in the T ext field. This will be display ed in the preview window . The preview window is pro vided so that you can see how the w aterma[...]

4.23 Printing 5 If you want to edit, select the desired w atermark from the list, edit the watermark, then click Update . 6 When you complete the edit, click OK , then start printing. T o stop printing the watermark, select None in the Message drop-down list. To delete a watermark 1 Access the W orkCentre Pro 580 printer driver properties. See page[...]

4.24 Printing your compan y’s letterhead, y ou do not need to load preprinted letterhead paper in the printer . Y ou need only to tell the printer to print the letterhead o verlay on your document. Creating a New Page Overlay T o use a page overla y , you must create a new page o verlay containing your logo or image. 1 Create or open a document c[...]

4.25 Printing 4 In the Create Overla y dialog box, type a name of up to eight characters in the File name bo x. Select the destination path if necessary . 5 Click Save . Y ou will see the name in the Overlay List box. 6 Click OK on the Overlays box, then click OK in the print dialog box, then click OK on the “Create Ov erlay” message box. The f[...]

4.26 Printing 4 If the desired overla y file does not appear in the Ov erlay List bo x, click Load Overlay , and select the ov erlay file. If you hav e stored the overla y file you want to use into an external source, you can also load the file when y ou access this Load Overla y window . After you select the file, click OK . The file is now shown [...]

4.27 Printing The selected overla y will be downloaded with your print job and printed on your document. Deleting a Page Overlay Y ou can delete page overlays that are no longer used. 1 In the W orkCentre Pro 580 printer properties dialog bo x, click the Overlays tab. 2 Select the overla y you want to delete from the Ov erlay List box. 3 Click Dele[...]

4.28 Printing Printing in a Network Environment If you work in a network en vironment, you can connect the W orkCentre Pro 580 directly to a selected computer (called the “host computer”) on the network. The printer can then be shared by other users on the network through a Windows 9x, 2000 or NT 4.0 network printer connection. N OTE : Y ou nee[...]

4.29 Printing Setting Up Client PC 1 Right-click the Start menu, and select Explorer . 2 Open your network folder in the left column. 3 Right-click the shared name, and select Capture Printer Port . 4 Select the port you w ant, check the Reconnect at log on box, then click OK . 5 From the Start menu, select Settings , then Printers . 6 Double-click[...]

4.30 Printing[...]

This chapter pro vides information for maintaining the high-quality and economical oper ations of the W orkCentre Pro 580 and the laser printer cartridge. The topics included in this chapter are: • Guidelines for Maintenance 5.2 • Clearing Memory 5.2 • Cleaning the OPC Drum 5.3 • Adjusting Shading 5.4 • Setting the Machine to be Checked b[...]

5.2 Maintenance Guidelines for Maintenance For optimal performance of y our machine, follow these guidelines: • Place the machine on a stable surface. • Do not install your machine near devices that contain magnets or gener ate magnetic fields, such as speakers. • K eep your machine clean. Dust accumulation can prev ent the unit from oper ati[...]

5.3 Maintenance • JOURNAL : clears all records of tr ansmissions & receptions. • DEFAULT SETUP : restores all the option settings to factory default. 3 Press or until you find the item y ou want to clear , then press the Start/Enter button. The display prompts you to confirm y our selection. 4 Press the Start/Enter button to confirm. The se[...]

5.4 Maintenance Adjusting Shading If the scanning unit becomes dirty , it can alter the shading value. If the documents y ou are sending or copying ha ve black lines or are blurred, adjust the shading setting. 1 Clean the scanner (see page 5.8). T est again, if the copy qualit y is still poor , proceed with steps 2 through 5. 2 Load a sheet of whit[...]

5.5 Maintenance 2 Press or until “MAINTENANCE” appears, then press the Start/Enter button. The display shows the first menu; CLEAN DRUM. 3 Press or until you find “REMO TE TEST” , then press the Start/Enter button. 4 Press or to turn this feature ON or OFF , then press the Start/Enter button. If you want to protect y our machine from being [...]

5.6 Maintenance 4 Press or to turn this feature ON or OFF , then press the Start/Enter button. 5 Press the Stop button to return to Standby mode. N OTE : A technician is required to program information for this feature to work. Please provide the technician with the following information: Customer Name: Y our company name or any name to easily iden[...]

5.7 Maintenance Cleaning the Machine T o maintain optimum print quality , follow the cleaning procedures below every time the laser printer cartridge is replaced or whenever print qualit y problems occur . Always keep your the W orkCentre Pro 580 free from dust and debris. N OTES : • Do not use ammonia-based spr ays or volatile solv ents such as [...]

5.8 Maintenance N OTE : T o prevent damage to the laser printer cartridge, do not expose it to light for more than a few minute. Co ver it with a piece of paper . 3 With a dry , lint-free cloth, wipe aw ay any dust and spilled toner from the laser printer cartridge area and the laser printer cartridge cavit y . Cleaning the Document Scanner T o kee[...]

5.9 Maintenance 3 Wipe the roller surface with a soft cloth dampened with water . 4 Using a cotton swab or a soft, dry cloth, clean the ADF rubber piece. 5 Carefully wipe the scanning glass with a soft, dry cloth. If the glass is very dirt y , first wipe it with a slightly dampened cloth, then with a dry cloth. Be v ery careful not to scratch the g[...]

5.10 Maintenance 6 R eplace the roller in reverse order , and then close the control panel firmly until it clicks into place. 7 P erform the shading adjustment. See “ Adjusting Shading” on page 5.4.[...]

5.11 Maintenance Caring for the Laser Printer Cartridge Expected Cartridge Life The life of your laser printer cartridge depends on the amount of toner (density) used in each print job. F or instance, when you print a typical business letter with about 5% page cover age, you can expect a laser printer cartridge life of approximately 2,500 pages (1,[...]

5.12 Maintenance 1 Open the front cov er by pulling the cover release buttons on both sides of the W orkCentre Pro 580 towards you. 2 R emove the old laser printer cartridge b y slightly lifting up then pulling towards y ou. 3 Unpack a new laser printer cartridge from its plastic bag, and then carefully remov e the protective cov er sheet.[...]

5.13 Maintenance C AUTION : Do not touch the green photoreceptor drum. Scratches or smudges that appear on the photoreceptor will result in poor copy quality and ma y shorten the life of the laser printer cartridge. 4 Shake the laser printer cartridge from side to side 5 or 6 times to distribute the toner ev enly . 5 Locate the cartridge slots insi[...]

5.14 Maintenance Automatic Document Feeder Rubber Pad Replacement Y ou can purchase the ADf Rubber Pad from X erox service or your authorized X erox service provider . 1 Open the Control P anel Cover . 2 Insert a small flat blade screwdriv er into the slots at the lower right and left sides of the ADF Holder . 3 Apply slight pressure to release the[...]

This chapter describes troubleshooting for the following areas. • Clearing Jams 6.2 • LCD Error Messages 6.7 • Fax Problems 6.10 • General Printing Problems 6.12 • Print Quality Problems 6.14 • Resetting the Machine 6.19 T ROUBLESHOOTING 6[...]

6.2 T roubleshooting Clearing Jams Document Jams While Sending a Fax If a document jams while you are sending it, “DOCUMENT JAM” appears on the displa y . Do not pull the document out of the feeder , this could damage your W orkCentre Pro 580. 1 Open the control panel by lifting the panel at the top edge. 2 Carefully remove the jammed document.[...]

6.3 T roubleshooting 3 Close the control panel firmly until it clicks into place. Paper Jams While the Machine is Printing By carefully selecting the paper t ype and loading it properly , you should be able to a void most paper jams. If paper jams occur , an error message appears in the displa y . F ollow the steps below to clear the jam. T o avoid[...]

6.4 T roubleshooting IF P APER JAMS IN THE P APER EXIT AREA 1 If the paper jams as it exits the W orkCentre Pro 580 paper exit tra y and most of the paper is visible, gently pull the paper str aight out. N OTE : If there is any resistance when y ou pull the paper , and it does not mov e easily when you pull, stop pulling. Continue with the next sec[...]

6.5 T roubleshooting 2 R emove the laser printer cartridge. W ARNING : The fuser is hot. Use caution when remo ving the jammed paper . 3 Using both hands, gently pull the paper tow ards you. 4 Check that there is no other paper jammed inside the W orkCentre Pro 580. 5 R einstall the laser printer cartridge and close the front cover .[...]

6.6 T roubleshooting Tips for Avoiding Paper Jams By carefully selecting print materials and loading them properly , you should be able to avoid most paper jams. If jams do occur , follow the steps outlined in “Clearing Jams” starting on page 6.2. If jams occur frequently , make sure you are following these tips to a void jams: • F ollow the [...]

6.7 T roubleshooting LCD Error Messages Display Meaning Solution DOCUMENT JAM The document has jammed in the automatic document feeder . Refer to “Clearing Jams” in the beginning of this chapter for instructions on how to remove an y paper . DOOR OPEN The front cover is not securely latched. Press down on the front cover until it clicks in plac[...]

6.8 T roubleshooting MEMORY FULL The memory is full. Either delete unnecessary documents, or retransmit after more memory becomes av ailable, or split the transmission into more than one operation. NO ANSWER The remote machine has not answered and all the redial attempts have been made. T ry again. Make sure the remote machine is operational. NO. N[...]

6.9 T roubleshooting POWER F AILURE A power failure has occurred. If documents have been stored in the memory , a ‘Power F ailure Report’ will be automatically printed when the power is restored. RECEIVE ERROR A fax has not been received successfully . A problem with the facsimile communications has occurred. Ask the sender to try again. RETRY [...]

6.10 T roubleshooting Fax Problems Symptom Cause and Solution The machine is not working, there is no display and the buttons are not working. • Unplug the power cord and plug it in again. • Check for power at the outlet. No dial tone. • Check that the phone line is connected properly . • Check the phone wall jack by plugging in another pho[...]

6.11 T roubleshooting Blank spaces or poor text quality appear in incoming faxes. • The machine sending you the fax may be faulty . • The fax machine sending you a fax may ha ve a dirty scan glass. • Line errors due to excessive noise on the phone line. • Check your machine by making a copy . • The laser printer cartridge may be empty . ?[...]

6.12 T roubleshooting General Printing Problems Problem Possible Cause and Remedy Y our machine does not print. • A paper jam has occurred. Remov e the jammed paper . See page 6.2. • The laser printer cartridge is not installed properly . Remove and reinsert the laser printer cartridge. • The printer cable is not connected properly . Check th[...]

6.13 T roubleshooting Half of the page is blank. • The page layout is too complex. Simplify the page layout and remov e any unnecessary graphics from the document. • The page orientation setting may be incorrect. Change the page orientation in the Printer Properties or Print Setup dialog box. • The paper size and the software paper siz e sett[...]

6.14 T roubleshooting Print Quality Problems Problem Possible Cause and Remedy Light or faded print If a vertical white streak or faded area appears on the page: • The toner supply is low . Install a new laser printer cartridge. • The paper may not meet paper specifications (for example, the paper is too moist or too rough). See “Print Media?[...]

6.15 T roubleshooting Dropouts If faded areas, generally rounded, occur r andomly on the page: • A single sheet of paper may be defective. T ry reprinting the job. • The moisture content of the paper is uneven or the paper has moist spots on its surface. See “Print Media” on page A.7. • The paper lot is bad. The manufacturing processes ca[...]

6.16 T roubleshooting V ertical repetitive defects If marks repeatedly appear on the printed side of the page at even interv als: • The laser printer cartridge may be damaged. Print a cleaning sheet several times by cleaning the OPC drum (see page 5.3). After the printout, if you still ha ve the same problems, install a new laser printer cartridg[...]

6.17 T roubleshooting Page sk ew • Check the paper type and quality . See “Print Media” on page A.7. • Make sure that the paper or other media is loaded correctly and the guides are not too tight or too loose against the paper stack. Curl or wav e • Check the paper type and quality . Both high temperature and humidity will cause paper cur[...]

6.18 T roubleshooting Black pages • The laser printer cartridge may not be installed properly . Remove the cartridge and reinsert it. • The laser printer cartridge may be defective and need replacing. Install a new laser printer cartridge. • The printer may require repairs. Contact a service representative. Loose toner • Clean the inside of[...]

6.19 T roubleshooting Resetting the Machine If you are experiencing problems or the machine locks up , you may need to reset the machine. Use the following instructions to reset and reboot the machine. N OTE : This programming sequence must be performed within 1.5 seconds. 1 Press the Stop button. 2 Press the Scroll/Volume button. 3 Press the Scrol[...]

6.20 T roubleshooting This page intentionally left blank.[...]

• Specifications A.2 • Print Media A.7 • FCC Regulations A.11 • Data Coupler Information A.12 • Canadian Certification A.14 • Radio Frequency Emissions A.16 • Laser Safety A.17 A PPENDIX A[...]

A.2 Appendix Specifications Items Specification General Size (WxDxH) w/o Hand Set 370 x 356 x 195 mm 14.5 x 14 x 7.7 in. W eight 7.7 Kg, 17 lbs. LCD 16 x 1 Char . Interface Par allel IEEE 1284 Bidirectional Power Power S witch No Input V oltage 110V~127V 50 / 60 Hz Current 2.5 Amps Power Sa ve Mode Y es, 9.5 watts Print Print Method Laser Speed (En[...]

A.3 Appendix Print Manual Feed Rear to Front Halftone 64 levels Operating System Windows 95/98/ ME, Windows NT/ 2000 Scan Scan Method Contact Image Sensor , Monochrome Quick Scan Speed 3 seconds Fine Mode Speed 6 seconds Resolution (Optical) 300 x 300 dpi Scan Width Maximum 8.5 in. (216 mm) Scan Width Effective 8.26 in. (210 mm) Scan Length Maximum[...]

A.4 Appendix Copy Reduction / Enlargement 50 - 200% Multi Copy 1 - 99 pages Telephone Handset Ye s 1- T ouch Dial 20 EA Speed Dial 80 EA T elephone Answering Device No T elephone Answering Device Interface Ye s T one/Pulse US:T one(DTMF) Pulse:T ech Mode only External Phone Extension Ye s Fax Compatibility ITU- T G3 Applicable line Public Switched [...]

A.5 Appendix Fax Superfine Resolution 300 x 300 dpi Contrast Normal Darken Lighten Photo Halftone 64 levels Memory Capacity 2 MB (160 pages)* Battery Backup Y es (Max 30Min) Automatic Paper Feeder T ype BIN Input Capacity 150 sheets / 20lb Output Capacity 100 sheets / 20lb Output Control F ace up Bypass Single Page Paper T ype Plain, Coated paper T[...]

A.6 Appendix Automatic Document Feeder Input Capacity 20 sheets Paper W eight 12.5 - 28 lbs. Consumables Starter Cartridge 1,000 pages @ 5% cover age Laser Printer Cartridge 2500 Pages @ 5% cover age Reorder Number 113R00632 Items Specification[...]

A.7 Appendix Print Media Selecting Print Media Satisfactory print and receive qualit y can be obtained with many types of plain paper . Since the quality of plain paper varies widely , test the print quality before buying large quantities of paper . Y our machine uses a variet y of papers including: • X erographic paper • Bond paper • Dual-pu[...]

A.8 Appendix • Size. Choose any size paper that fits easily within the paper guides of the printer . • Weight. Use 20~24-pound or 75~90 g/m 2 plain paper for multipurpose, everyda y use. • Brightness. Some papers are whiter than others and produce sharper , more vibrant colors. Use white paper for documents with pictures. • Surface smoothne[...]

A.9 Appendix Do not use the following types of paper with the WorkCentre Pro 580: • Highly textured stock, such as linen, ma y not print evenly because the toner can bleed. • Extremely smooth, shin y , or coated papers not specifically designed for laser printers can jam the printer and repel toner . • Multi-part forms, such as duplicate or t[...]

A.10 Appendix Specialty Paper Guidelines • R ead all instructions that come with special paper for important information regarding how to achiev e the highest print quality . • It is recommended to feed one sheet at a time for special paper types. • F or transparency film, follow these guidelines: - Cov er the printed side of the film with a [...]

A.11 Appendix Safety Information FCC Regulations Send Header Requirements Feder al Communications Commission (FCC) regulations require all persons within the United States who send an y message via a facsimile machine to include an identif ying message in the tr ansmission. The message must clearly contain an identifier and telephone number for the[...]

A.12 Appendix Data Coupler Information This X erox W orkCentre Pro 580 machines contains an internal data coupler . Its use is restricted by the FCC (F ederal Communications Commission). T o comply with the FCC rules, you must carefully read and follow the instructions listed below . This equipment complies with P art 68 of the FCC rules. On the re[...]

A.13 Appendix R epairs to the machine should be made only by a X erox representative or an authoriz ed Xero x service agency . This applies at any time during or after the service w arr anty period. If unauthorized repair is performed, the remainder of the warr anty period is null and void. If you find the telephone line is damaged or the telephone[...]

A.14 Appendix Canadian Certification Notice: The Industry Canada label on this system identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, oper ational, and safety requirements. Industry Canada does not guar antee the equipment will operate to the user’s satisfaction. Bef[...]

A.15 Appendix This digital appar atus does not exceed the Class B limits for radio noise emissions from digital appar atus set out in the Radio Interference R egulation of Industry Canada.[...]

A.16 Appendix Radio Frequency Emissions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to P art 15 of the FCC Rules. These limits are designed to pro vide reasonable protection against harmful interference in a residential installation. This equipment gener ates, can radiate, r adio frequen[...]

A.17 Appendix Laser Safety Caution: Use of controls or adjustments or performance of procedures other than those specified herein ma y result in hazardous exposure to laser light. Since radiation emitted inside this product is completely confined within the protective housing and external co vers, the laser beam cannot escape from the machine durin[...]

A.18 Appendix This page intentionally left blank.[...]

I NDEX A adding documents 3-55 address label, using 3-33 adjusting shading 5-4 alert tone, setting 3-3 altitude correction 4-13 attaching answering machine 1-17 extension phone 1-17 automatic dial one-touch dial 3-31 speed dial 3-34 automatic document feeder rubber pad replacement 5-14 automatic paper feeder loading paper 1-20, 4-4 paper source set[...]

E entering, alphanumeric characters 1-27 error messages 6-7 F fax forwarding 3-58 fax problem, solving 6-10 features 3-5 fitting document to selected paper 4-17 G group dialing 3-36 H handset, inserting 1-16 I install laser printer cartridge 1-22 printer software 2-3 introduction 1-2 L laser printer cartridge caring for 5-11 installing 1-22 load, d[...]

paper orientation, setting 4-12 paper save mode 1-31 paper size, setting 4-12 paper source, setting 4-12 paper type, setting 4-12 parallel, connection 1-18 pause, inserting 3-30 phone line, connection 1-17 phonebooks saving and using 3-42 polling reception 3-54 transmission 3-52 posters, printing 4-19 power save mode 1-29 power, plugging 1-19 print[...]

T tape, removing 1-14 toll save faxing 3-61 toner save mode 1-29, 4-13 trays, attaching 1-15 troubleshooting 6-1 U uninstall MFP driver 2-5 user-selectable options 3-6 V voice request 3-18 volume, setting 3-2 W watermarks, printing 4-21[...]