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Zebra Zebra P120i manual

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Table of contents for the manual

  • Page 1

    Zebra ® P120 i ™ Card Printer User’s Manual[...]

  • Page 2

    © 2005 ZIH Corp. Zebra ® , St ripe ® , ZPL ® , ZebraNet ® , ZebraLink ® , and ZPL II ® are registere d trademar ks of Zebra T echnologie s. The copyrights in thi s manual and the printer de scribed therein are owned by Zebra T echnologies. Unau thorized reprod uc tio n of this manual or the software in the printer may result in im prisonment[...]

  • Page 3

    980504-001 Rev . A P120i Card Printer User Guide i Foreword This manual contains install ation and operation informatio n for the Zebra P120 i card printers manufactured by Zebra T echnologies Corporation. Copyright Notice This document contains informa tio n prop riet ary to Ze bra T echnologies Corp orati on . This do cume nt an d the information[...]

  • Page 4

    ii P120i Card Printer User Guide 980504-001 Rev . A Foreword W arranty Informat ion W arranty Information Printers All Zebra Card Printers are wa rrante d against defects in material or workmanship for twel ve (12) months from the purcha se date. Proof of purchase or shi pmen t d ate is req uired to validate the warranty period . The warranty becom[...]

  • Page 5

    Foreword Return Materials Authorization 980504-001 Rev . A P120i Card Printer User Guide iii Return Materials Authorization Before returning any equipment to Ze bra T echnologies Corporat ion for in-warranty or out-of-warranty repair , contact Repa ir Administration fo r a Return Mate rials Authorization (RMA) number . Repack the equ ipment in the [...]

  • Page 6

    iv P120i Card Printer User Guide 980504-001 Rev . A Foreword Return Materials Authorization Declarations of Conformity For a formal certificate, please contact the Co mpliance Office at Ze bra’ s Camarillo facility . EUROPE: Norway Only: This product is also designed for IT power system with phase to phase voltage 230V . Earth grou nding is via t[...]

  • Page 7

    Foreword Return Materials Authorization 980504-001 Rev . A P120i Card Printer User Guide v Industry Canada Notice This device complies with Industry Canada ICS-0 03 class B requirements. P120 i Printer Model The Zebra Product Number tells a st ory: Here is a quick review of the Zebra Card Printer Series nu mb ering and lettering system t o help you[...]

  • Page 8

    vi P120i Card Printer User Guide 980504-001 Rev . A Foreword Return Materials Authorization Icons Throughout thi s manual, different icons highlight importan t information, as fol lows: Note • Indicates information tha t emphasizes or supple ments important points of the main text. Import ant • Advises you of informat ion that is essential to c[...]

  • Page 9

    980504-001 Rev . A P120i Card Printer User Guide vii Contents • Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Copyright Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i T rademarks . . . . . . . [...]

  • Page 10

    viii P120i Card Printer User Guide 980504-001 Rev . A Content s 3 • P120 i Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Loading Ribbon Cartridge . . . . .[...]

  • Page 11

    980504-001 Rev . A P120i Card Printer User Guide 1 1 Getting Started Unp acking Y our Card Printer Y our P120 i printer ships in a cardboard carton, protec ted by styrofoam inserts and a protective anti-static bag. Keep all packaging mate ri al in case you need to move or re-ship the print er . 1. Before opening and unpacking the printer , inspect [...]

  • Page 12

    2 P120i Card Printer User Guide 980504-001 Rev . A Getting S t arted Controls and Indicators 4. Lift the printer out of the carton by holding it on both sides of the bottom and lif ting the printer gently from the carton. 5. Remove the box containing the printer accessories from the shipping carto n. 6. Make sure the following accessories are inclu[...]

  • Page 13

    Getting S ta rted Controls and Indica tors 980504-001 Rev . A P120i Card Printer User Guide 3 USB Port The USB port is located at the rear of the printer un it, bottom left. Multi-Function LCD Panel The LCD Panel can displa y the followin g me ssage s: Message Mode Operational INITIALIZING Scrolling READ Y Fixed DOWNL OADING D A T A Fixed 980540-01[...]

  • Page 14

    4 P120i Card Printer User Guide 980504-001 Rev . A Getting S t arted Controls and Indicators PRINTING MONO Fixed MAG ENCODING Fixed PRINTING CY AN Fixed PRINTING YELLO W Fixed PRINTING M AGENT A Fixed PRINTING BLACK Fixed PRINTING O VERLA Y Fixed DOWNL OADING FW Fixed CLEANING PRINTER Fixed W arnings CLEAN PRINTER Fixed REMO VE RIBBON THEN CLOSE LI[...]

  • Page 15

    980504-001 Rev . A P120i Card Printer User Guide 5 2 Printer Installation Inst alling the P120 i Printer T o install the P120 i Printer on W indows 2000 and W indows XP operating syst ems, insert the User Documentation, Drivers, and T raining CD, included with your printer , into your computer and InstallWizard will walk you through the required in[...]

  • Page 16

    6 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Installing the P120 i Printer Print Driver Inst allation Install the P120i Printer d r iver as follows: 1. Insert the P120i User Do cumentati o n, Drivers, and T raining CD into the CD drive of the host computer . The Select Langua ge window will ope n. 2. From the Select Lang[...]

  • Page 17

    Printer Inst al lation Installing the P120 i Printer 980504-001 Rev . A P120i Card Printer User Guide 7 4. The InstallShield W izard will be installed and a progress windo w will be di splaye d. Once the InstalShield W izard has been installed, the W elcome to InstallShield W izard window will open. 5. On the W elcome to InstallShield W izard windo[...]

  • Page 18

    8 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Installing the P120 i Printer 6. From the Select Features window : a. If this printer is to be a st and alone unit, click the Install USB printer drivers button. The License Agr eement window w ill open. Proceed to USB Installation . b. T o use t his printer with an external p[...]

  • Page 19

    Printer Inst al lation Installing the P120 i Printer 980504-001 Rev . A P120i Card Printer User Guide 9 USB Inst allation 1. Accept the License Agre ement by clicking the Ye s button. The Select the Setup T ype window will open. 2. From the Select the Setup T ype wi ndow: a. If you are willing to accep t the default settings for your printer , sele[...]

  • Page 20

    10 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Installing the P120 i Printer Custom Inst allation 1. In the Card Image Ro tation window , select the rotation desired, then click the Next> button. The Print on Both Sides window w ill open. 2. In the Print on Both Side s window , select Y es or No, and click the Next>[...]

  • Page 21

    Printer Inst al lation Installing the P120 i Printer 980504-001 Rev . A P120i Card Printer User Guide 1 1 3. In the Monochr ome Conversion window , choose the conv ersion type required . Click the Next> button. The Network Printer Components wind ow will ope n. 4. From the Network Printer Components window a. Select the Install network printer c[...]

  • Page 22

    12 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Installing the P120 i Printer 5. In the Default network ribbon window , choo se the desired default networ k ri bbon, and click the Next> butt on. The Enter First IP Address wi ndow will o pen. 6. Enter the IP addr ess of the first printer into the tex t box and click the [...]

  • Page 23

    Printer Inst al lation Installing the P120 i Printer 980504-001 Rev . A P120i Card Printer User Guide 13 7. If you are installi ng a second netw ork printer , enter the IP addr ess o f the second pr inter into the text box. If you are installin g only one network printer, leave text box blank. Click the Next bu tton. The Enter Third IP Address wi n[...]

  • Page 24

    14 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Installing the P120 i Printer Encoder Settings 1. In the Encode Only window , choose Ye s or No . If you choose Ye s , the printer will be set up to ONL Y encode magnetic stripes on cards. No prin ti ng of cards will occur . Click the Next> button. The Select Encoder Coer [...]

  • Page 25

    Printer Inst al lation Installing the P120 i Printer 980504-001 Rev . A P120i Card Printer User Guide 15 3. In the T rack 1 Settings window , select the required track se ttings for T rack 1 and click the Next> button. The T rack 1 Density wi ndow will open. 4. In the T rack 1 Density window , select the density of track 1 and click the Ne xt>[...]

  • Page 26

    16 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Installing the P120 i Printer 5. In the T rack 2 Settings window , select the required track se ttings for T rack 2 and click the Next> button. The T rack 2 Density wi ndow will open. 6. In the T rack 2 Density window , select the density of track 2 and click the Ne xt>[...]

  • Page 27

    Printer Inst al lation Installing the P120 i Printer 980504-001 Rev . A P120i Card Printer User Guide 17 7. In the T rack 3 Settings window , select the required track se ttings for T rack 3 and click the Next> button. The T rack 3 Density wi ndow will open. 8. In the Track 3 Density window , select the density of the track and click the Next>[...]

  • Page 28

    18 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Installing the P120 i Printer 9. Y ou will be asked if you want to apply the custom settings. a. If you select Ye s , the settings you selected in the previo us windows will be appl ied. b. If you choose No , the d efault settings will take ef fect. Whether you select Ye s or[...]

  • Page 29

    Printer Inst al lation Installing the P120 i Printer 980504-001 Rev . A P120i Card Printer User Guide 19 2. In the Card Image Ro tation window , select the rotation desired, then click the Next> button. The Print on Both Sides window w ill open. 3. In the Print on Both Side s window , select Y es or No, and click the Next> button . The Monoch[...]

  • Page 30

    20 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Installing the P120 i Printer 4. In the Monochr ome Conversion window , choose the conv ersion type required . Click the Next> button. The Defa ul t network ribbon window will open 5. In the Default network ribbon window , choo se the desired default networ k ri bbon, and [...]

  • Page 31

    Printer Inst al lation Installing the P120 i Printer 980504-001 Rev . A P120i Card Printer User Guide 21 6. Enter the IP addr ess of the first printer into the tex t box and click the Next button. The Enter Second IP Address wi ndow will o pen. 7. If you are installi ng a second netw ork printer , enter the IP addr ess o f the second pr inter into [...]

  • Page 32

    22 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Installing the P120 i Printer 8. If you are installi ng a third net work printer , enter the IP addr ess of the third printer into the text box. If you are installing only one or two network prin ters, leave text box blank. Click the Next bu tton. The Encode Only window will [...]

  • Page 33

    Printer Inst al lation Installing the P120 i Printer 980504-001 Rev . A P120i Card Printer User Guide 23 10. In the Select Encoder Coercivity window , choose coercivity se ttings that match the type of cards being encoded, then click the Next> bu tto n. The T rack 1 Settings window will open. 11 . I n t h e T rack 1 Setting s window , select the[...]

  • Page 34

    24 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Installing the P120 i Printer 12. In the T rack 1 Density window , select the densi ty of track 1 and click t he Next> button. The T rack 2 Settings wind ow will open. 13. In the T r ack 2 Settings window , select the requ ired track settings for T ra ck 2 and click t he N[...]

  • Page 35

    Printer Inst al lation Installing the P120 i Printer 980504-001 Rev . A P120i Card Printer User Guide 25 14. In the T rack 2 Density window , select the densi ty of track 2 and click t he Next> button. The T rack 3 Settings wind ow will open. 15. In the T r ack 3 Settings window , select the requ ired track settings for T ra ck 3 and click t he [...]

  • Page 36

    26 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Installing the P120 i Printer 16. In the Track 3 Density window , select the density of the track and click the Next> button. 17. Y ou will be asked if you want to apply the custom settings. a. If you select Ye s , the settings you selected in the previo us windows will be[...]

  • Page 37

    Printer Inst al lation Complete Printer Installation 980504-001 Rev . A P120i Card Printer User Guide 27 Complete Printer Inst allation 1. In the Select Pr ogram Folder window , ac cept the de fault folde r for the prog ram icons, o r choose a dif ferent folder . Click the N ext > button. The Setup S tatus window w ill open. 2. The Setup S tatus[...]

  • Page 38

    28 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Complete Printe r Installation Connect the P120 i Printer The following in structions will guide you th rough the installation of the P12 0 i printer . 1. Place the printer in a locat ion that allows easy ac cess to all sides. The printe r should never be operated while resti[...]

  • Page 39

    Printer Inst al lation Complete Printer Installation 980504-001 Rev . A P120i Card Printer User Guide 29 4. Insert the power su pply plug into the powe r socket, attach the power cord (120V AC or 230V AC) to the power suppl y , the n plug the p ower cord in to a groun ded elect rical sock et of the proper volt age and type. 5. Attach USB cable to p[...]

  • Page 40

    6. Place the printer’ s power switch in the ON ( | ) position. The Fou nd New Hardware window will open . 7. In the Found New Hardware window , select the No, not at this time radio button, then click N ext>. The Insert inst allation C D window w ill open.[...]

  • Page 41

    Printer Inst al lation Complete Printer Installation 980504-001 Rev . A P120i Card Printer User Guide 31 8. In the Insert installation CD window , select the Install the softwar e automatically radio button and click N ext>. The Windows Logo T esting window will open. 9. In the Windows Logo T esting window , select the Continue Anyway button. Th[...]

  • Page 42

    32 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Complete Printe r Installation 10. If the Files Needed wind ow opens, type in the required fi le location from the Congratulations window . When files hav e been successfully transferred, the Completing the New Hardware Found Wizard window will open. 1 1. C lick the Finish bu[...]

  • Page 43

    Printer Inst al lation Complete Printer Installation 980504-001 Rev . A P120i Card Printer User Guide 33 14. Whether you select Y es or No , the InstallShield Wizard Complete window will open. 15. Click th e Finish button to c omplete the installation.[...]

  • Page 44

    34 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Change Printer Driver Options Change Printer Driver Options Y ou can change the default settings for th e P120 i Printer driver . Change the options as follows: 1. Select S tart>Settings>Printers and Faxes. 2. From the Printers and Faxes list, right click the P120 i USB[...]

  • Page 45

    Printer Inst al lation Change Printer Driver Options 980504-001 Rev . A P120i Card Printer User Guide 35 4. On the Sharing tab, you can choose to share the printer ov er the network, and install additional drivers to accommodat e different operating systems. 5. On the Ports tab you can select which add, d elete, and configure the pri nter ports, a [...]

  • Page 46

    36 P120i Card Printer User Guide 980504-001 Rev . A Printer Inst allation Change Printer Driver Options 6. On the Color Ma nagement tab, you can add, remove, and change printer color profiles. 7. Use the Security tab to change permissions for the P120 i printer .[...]

  • Page 47

    Printer Inst al lation Change Printer Driver Options 980504-001 Rev . A P120i Card Printer User Guide 37 8. On the Advan ced tab, you can choose v ariou s prin ter pr operties, install different printer drivers, and change de fault printer setting s. 9. On the Device Settings tab, you c an change se ttings for a Magnetic Enc oder and change to and [...]

  • Page 48

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  • Page 49

    980504-001 Rev . A P120i Card Printer User Guide 39 3 P120 i Printer Setup Printer Features The following sh ows the features found on your P1 20i Printer: 980504-03-01 CARD OUTPUT HOPPER PRINT HEAD CARD FEEDER CARD GUIDE RIBBON CARTRIDGE LID[...]

  • Page 50

    40 P120i Card Printer User Guide 980504-001 Rev . A P120i Printer Setup Loading Ribbon Cartri dge Loading Ribbon Cartridge The P120i Printer requires approved ribbon ca rtridges (see Append ix C). The Resin Thermal T ransfer and Dye Sublimation ribbons are spec ifically designed for your P120i Printer . • i Series Printers require the use of i Se[...]

  • Page 51

    P120i Printer Setup Loading Cards 980504-001 Rev . A P120i Card Printer User Guide 41 Loading Cards T o help you load , print, and co llect cards, the P1 20i has the following items: Card Feeder The card feeder is used for loadin g cards, it can hold up to 100 cards of 30 mi ls thickne ss. The card feeder is located under the c a rd feeder cover of[...]

  • Page 52

    42 P120i Card Printer User Guide 980504-001 Rev . A P120i Printer Setup Loading Cards 4. Ho lding the card deck by th e sides, hold it vertical ly against a flat surface such as a desktop. If t he deck is too thick for you r hand to hold it comfortabl y , use abou t h alf a deck at a time. 5. Push the stack back and forth to an angle of about 45 °[...]

  • Page 53

    P120i Printer Setup Printing a T est Card 980504-001 Rev . A P120i Card Printer User Guide 43 Card Output Hopper 1. Rai se the printer lid an d pull the output ho pper down to place it in its function al position. 2. When not using the printer , place the c ard output hopper back in its closed position to p rotect the printer from dust . Printing a[...]

  • Page 54

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    980504-001 Rev . A P120i Card Printer User Guide 45 4 P120 i Printer Operation Printing Printing wi th the P120 i Printer requires the W indows Prin ter Driver , your card design/i ssuing software or p rinter command level programming through the printer interfa ce. The P120 i Card Print er can be used with any W indows 2000, or W indows XP softwar[...]

  • Page 56

    46 P120i Card Printer User Guide 980504-001 Rev . A P120 i Printer Operation Printing Printing a Sample Card Once you comp leted creatin g your samp le card, you are ready to print. Ensure you r printer has a T rue Colours TM Card Printer Ribbon Cartrid ge installed and there is card stock in the card feeder . Reference Chapter 3 for in structions [...]

  • Page 57

    P120 i Printer Operation Printing 980504-001 Rev . A P120i Card Printer User Guide 47 2. Cli ck the OK button. 3. The printer will feed in a ca rd and start printing. The data download time will vary depending on the complexity o f the card design and the pro cessing speed of the computer . 4. Once the printing is complet ed, the card is ejected fr[...]

  • Page 58

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  • Page 59

    980504-001 Rev . A P120i Card Printer User Guide 49 5 Cleaning Cleaning System Y our P120 i Printer includes a simple clea ning system using Pre-Saturated Cl eaning Cards provided. The regular use of the se cards will clean and maintain impo rtant parts of your printer that cannot be reached: includ ing Print He ad, . th e T ransport Rollers, and t[...]

  • Page 60

    50 P120i Card Printer User Guide 980504-001 Rev . A Cleaning Cleaning System 5. If the lid is ope ned and closed without re moving the ribbon, the REMOVE RIBBON THEN CLOSE LID message will remain. 6. Once the cover is closed, t he firmware will ej ect any card inside the printer . The message EJECTING CARD will display . 7. The LCD will then displa[...]

  • Page 61

    Cleaning Cleaning the Print Head 980504-001 Rev . A P120i Card Printer User Guide 51 Cleaning the Print Head Use of the cleaning cards will no rmal ly do an adequate jo b of cleaning the pri nter . However , a separate Print head cleaning, using swabs, can remove more stubborn depo sits when pri n t anomalies persist. T o avoid deposits, only use f[...]

  • Page 62

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  • Page 63

    980504-001 Rev . A P120i Card Printer User Guide 53 6 Troubleshooting T roubleshooting Procedures This section offers solutions to potential pro blems you may experience with your P120 i printer . Print Quality Issues This section will help you re solve print quality problems T he print quality is depend ent on several factors. The two most importa[...]

  • Page 64

    54 P120i Card Printer User Guide 980504-001 Rev . A T roubleshooting T roubleshooting Procedures Example • There are non-printi ng horizontal l i nes (white) on the card su rfa ces. Possible Cause : • Ribbon cartrid ge is not correctly position ed. Solutions : • Ensure that the ribbon is properly rolled ont o the ribbon cores of the cartrid g[...]

  • Page 65

    T roubleshooting T rou bleshooting Procedure s 980504-001 Rev . A P120i Card Printer User Guide 55 Possi ble Caus e: • Ribbon cart ridge may not be correctly positioned. Solution: • Check that th e ribbon is properly rolled onto the r i b b o n c o r e s o f t h e cartridge, with no wrinkles. • Replace ribbon cartridge, making sure it locks i[...]

  • Page 66

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  • Page 67

    980504-001 Rev . A P120i Card Printer User Guide 57 7 Technical Specifications General • Integra ted card f eeder-and-flipper • Load-N-Go TM drop-in ribb on cartridge • 16-di git LCD display • W i ndows® drivers for 2000 and XP • One year printer warranty • One year (unlimited passes) printhead warranty Color Printing • Color dye sub[...]

  • Page 68

    58 P120i Card Printer User Guide 980504-001 Rev . A T echnical Specif ications Ribbons Cartridges • Load-N-Go TM ribbo n c artridge wi th integrate d card-clean in g roller • i Seri es technology feat uring conta ct-chip-b ased ribbon detection • YMCKO: 200 ca rds/cartridge • YMCKOK: 165 cards/cartridge • Mon ochrome: 1000 cards/cartridge[...]

  • Page 69

    T echnical Sp ecif ications Card Dimensions 980504-001 Rev . A P120i Card Printer User Guide 59 Card Dimensions ISO st andard dimensions for plain card ISO st andard dimensions for magnetic stripe card 980504-07-01 2.125 ± 0.002in (53.98 ± 0.050mm) Radius 0.125in (3.18mm) 3.375 ± 0.010in (85.72 ± 0.25mm) 0.009 ~ 0.034in (0.23 ~ 0.84mm) 980504-0[...]

  • Page 70

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  • Page 71

    980504-001 Rev . A P120i Card Printer User Guide 61 Appendix A Encoder Magnetic Card St ripe Encoder This section contains information on the additional operations of the P120 i Printers w it h Magnetic Card Stripe Encoder . Introduction Operation and mainten ance requirements for the P120 i Printer with the op tional magneti c card stripe encoder [...]

  • Page 72

    62 P120i Card Printer User Guide 980504-001 Rev . A Introduction Magnetic Encoder Cleaning Use the standard cleaning card process as described in Chapter 4. This cleans the mo st important part s of the printer; includ ing the print Hea d, Tran sport Roller and Magnetic Stripe Encoder . ISO St andard Encoding 980504-AA-01 MAGNETIC STRIPE T rack # F[...]

  • Page 73

    980504-001 Rev . A P120i Card Printer User Guide 63 Appendix B Card Sense TM Single Card Feed Mode Printing a Single Card Without Using the Feeder For operating t he P120i card printer i n single card feed mode, the printe r requires that the oper ator instal l an optional Card Sense TM Single Card Feed Kit. In Single Card Feed Mode, the printer wi[...]

  • Page 74

    64 P120i Card Printer User Guide 980504-001 Rev . A Card Sense Single Card Feed Mode Printing a Single Card Without Using the Fee der 3. Install the black roll er from the Single Card Feed Ki t into the blue tabs at the fron t of the printer , and press roller down firmly to lock into the tabs. Inst all Card Cleaning Cartridge Install the Card Clea[...]

  • Page 75

    Card Sense Single Card Feed Mode Printing a Single Card Without Usin g the Feeder 980504-001 Rev . A P120i Card Printer User Guide 65 5. Insert the ribbon cartridge with the cleaning roller facing down, so the gears on the ends of the roll - ers fit into the appropriate slots . 6. Close the printer lid and push down un til you hear an au dible c li[...]

  • Page 76

    66 P120i Card Printer User Guide 980504-001 Rev . A Card Sense Single Card Feed Mode Printing a Single Card Printing a Single Card 1. Place the printer po wer sw itch in the ON ( | ). 2. In sert a single card into the slot at the front of t he printer , directly above the card output ho pper . Do not feed more than one card at a time. Prin ter will[...]

  • Page 77

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    Zebra T echnologies Co rporation 333 Corporate W oods Parkway V erno n Hill s, Il linois 60061.3109 U.S.A. T elephone: +1 847.634.6700 Facsimile: +1 847.913.8766[...]