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Zebra PrintServer manual

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Table of contents for the manual

  • Page 1

    PrintSer v er II User and Reference Guide[...]

  • Page 2

    © Copyright This copyrighted guide and the label printers described herein are owned by Zebra T ec hnologies Corporation. All rights are reserved. Unauthorized reproduction of the guide or the software in the label printer may re sult in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to[...]

  • Page 3

    PrintS erver II User and Ref erence G uide iii Warranty Information ZebraNet ® PrintServer II Zebra T ec hnologies Corporation warrants the ZebraNet PrintServer I I against defects in material or workmanship for a period of three years from either (i) the date of shipment to you by Zebra T echnologies Corporation, or (ii) the date of any resale by[...]

  • Page 4

    iv PrintServer II Us er and Referen ce Guide W arranty I nformat ion include with the Product a written description of the claimed defect. Products re turned should be packaged in the original packing and shipping container or comparable container . In the event the Product is not so packaged or if shipping damage is e vident, it will not be accept[...]

  • Page 5

    W arranty Information PrintSer ver II Us er and Ref erence G uide v Software License Agree ment Software and documentation provided by Zebra T echnologies Corporation ar e protected by the United States copyright law and international treaty , and therefore you must treat them like a book, with the exception that you may make copies of the software[...]

  • Page 6

    vi PrintServer II User a nd Reference Guide W arranty I nformat ion[...]

  • Page 7

    I have determined that the Zebra print server or product identified as the ZebraNet PrintServer II manufactured by: Zebra T echnologies Corporation 333 Corporate W oods Parkway V ernon Hills, Illinois 60061-3109 U.S.A. have been shown to comply with the applicable technical standards of the FCC for Home, Office, Commercial, and Industrial use if no[...]

  • Page 8

    Document Title iii Table of Contents Preface Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Suppor t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 About th is Docume nt . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 9

    iv Document T itle T able of Content s Intern al PSII . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Illustration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 ZebraNet Util ities . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 10

    T able of Contents Document Title v Prerequ isites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 UNIX Conf iguratio n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 6 • Usi ng Pr inting Protocol s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 11

    vi Document T itle T able of Content s • Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 T erms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142[...]

  • Page 12

    PrintSer ver II Us er and Ref erence G uide 1 Preface The Preface discusses the topics and illustrates standards that a re used throughout this guide. These are the main topics: • Contacts on page 2 • About this Document on page 3 • Document Conventions on page 5 • Related Documents on page 7[...]

  • Page 13

    2 PrintServer II User a nd Referen ce Guide Prefac e Contacts Contacts Y ou can contact Zebra T echnologies Corporation, USA at any of the following: Visit us at: http://www .zebra.c om Our Mailing Address : Zebra T echno lo gies Corpor ation 333 Corporate W oods Parkway V ernon Hills, Illi nois 60061.3109 U.S.A T elephone +1 847.634.6700 Facsimile[...]

  • Page 14

    Prefac e About this Docu men t PrintSer ver II Us er and Ref erence G uide 3 About this Document The ZebraNet PrintServer II Guide consists of these chapters : Title Content De script ion Intr oduction Thi s chapter provides a high-leve l overview of the ZebraNet Print Server II ( PSII) , in stallation instructions, standard network configurations [...]

  • Page 15

    4 PrintServer II User a nd Referen ce Guide Prefac e About this Docu men t Fr equently Asked Questions This is a group of frequently asked questions (F AQs) about PSII . Glossary This provides a glossary of terms that are specific to t he PSII .[...]

  • Page 16

    Prefac e Doc um ent Co nven tio ns PrintSer ver II Us er and Ref erence G uide 5 Document Conventions The following conventions are used throughout this document to convey certain information: About this Chapter Sections This section lists and describes each main section of the chapter , including the init ial page number of that section. These sec[...]

  • Page 17

    6 PrintServer II User a nd Referen ce Guide Prefac e Document C onven tions Illustration Callout Instruction Illustration callout ins tructions are used when an illustration contains either information about a dialog box or step(s) to accomplish in a dialog box. This illustration callout i nstruction identifies a section of the dialog box and the o[...]

  • Page 18

    Prefac e Related Doc uments PrintSer ver II Us er and Ref erence G uide 7 Related Documents In addition to the ZebraNet PrintServer User and Refer e nce Guide, the following documents might be helpful references while using PSII : • W ir eless Car d Socke t Option (WCSO)Install and Users Guide • The ZebraLink Solution Application White-paper ?[...]

  • Page 19

    8 PrintServer II User a nd Referen ce Guide Prefac e Related Doc uments[...]

  • Page 20

    PrintSer ver II Us er and Ref erence G uide 9 C HAPTE R 1 Introduction This chapter provides a high-level overview of the ZebraNet PrintServer II (PSII) , installation instructions, stand ard network configurations and how to work with PSII . These are the main topics: • Overview on page 10 • Requir ements on page 13 • Compatibility on pa ge [...]

  • Page 21

    10 PrintSer ver II User a nd Referen ce Guid e Introduction Over view Overvie w The PSII is an optional factory or field-installed device that connects the network and your Zebra pr inter . If your pr inter has ZebraL ink, PSII can provide you with a browser user interface for printe r and print server settings. If your printer also has Zebr aNet U[...]

  • Page 22

    Introduction Over view PrintSer ver II Us er and Ref erence G uide 1 1 Compon ents Descript ion Printer wit h PSII only PSII gives your printer these features: • enables the r emote monitoring and configuration capability of the PSII using a W eb- brow ser . • enables the printer t o send unsolic ited status mes- sages via email-enabled devices[...]

  • Page 23

    12 PrintSer ver II User a nd Referen ce Guid e Introduction Over view • ZebraNet V iew allows you to automatically locate printers. ZebraNet V iew ca n search on parameters such as IP address, subnet, printer model, printer status, and many other user-defined characteristics. It also of fers powerful devic e management ca pabili- tie s. • Zebra[...]

  • Page 24

    Introduction Requirem ents PrintSer ver II Us er and Ref erence G uide 13 Requirements This section l ists the mi nimum requirem ents for Print Server II, whic h include: software, browser support, and hard ware. Software These are the platforms supported by Zebr aNet Utilities: The ZebraNet V iew Java Applet is supported by any Java enabled browse[...]

  • Page 25

    14 PrintSer ver II User a nd Referen ce Guid e Introduction Requirem ents * - future rele ases P AX Series •• • Z Series • Stripe Series • 105SL •• • 105 Se/160S • 2746 •• * 2684 • DA402, T402 • 2844 (EPL) •• 2844 (ZPL) •• * Ht-146 •• * 2824 •• * Printers Ex ternal Internal Fiel d Upgr a d e Inte rnal Fact [...]

  • Page 26

    Introduction Compat ibility PrintSer ver II Us er and Ref erence G uide 15 Compatibility This section identifies the various components that are compatible with PSII . ZebraNet W ireles s Card Socket O ption (WCSO) The ZebraNet PrintServer II is ful ly compat ible WCSO. Sof tware HP JetAdmin, HP W eb JetAdmin™, and HP OpenV iew™ all work w ith [...]

  • Page 27

    16 PrintSer ver II User a nd Referen ce Guid e Introduction Installation T y pes Installation Types PSII can be factory or field installed, as follows: Factory Fact ory instal lations a re for new Zebra printers tha t are built with the internal PSII option. Field Field installations are for Zebra printers already in the f ield. The PSII option can[...]

  • Page 28

    Introduction PSII Specifications PrintSer ver II Us er and Ref erence G uide 17 PSII Spec ific ation s Network Connection 10BASE-T UTP RJ45 connection. Auto senses IEEE- 802.3, Ethernet II, IEEE- 802.2, and IEEE 802.2/SNAP frame formats Printer Connection Bi -directional, IEEE- 1284 Centronics par allel port User I n terfac e Activity indicator: bi[...]

  • Page 29

    18 PrintSer ver II User a nd Referen ce Guid e Introduction PSII S pecifi cat io ns[...]

  • Page 30

    PrintSer ver II Us er and Ref erence G uide 19 C HAPTE R 2 Installation This chapter provides information on how to install PSII (external and internal) and the ZebraN et Utilit ies. These are the main topics: • External PSII on page 20 • Internal PSII on page 23 • ZebraNet Utilit ies on page 27 • ZebraNet V iew Java Applet on page 31[...]

  • Page 31

    20 PrintSer ver II User a nd Referen ce Guid e Installation External PS II External PSII This section provides you with an illu stration of the external PSII and steps on how to instal l an exter nal p rint s erver . Illustration This illustration provides you with a visual of an external PSII . The callouts identify the important components: To in[...]

  • Page 32

    Installation External PS II PrintSer ver II Us er and Ref erence G uide 21 This illustra tion calls out t he location of the paralle l port and provide s a blown up illustration of the paralle l port: 3. Secure t he wire loc ks. 4. On the back of the PSII , insert a live 10BASE-T cable into the Ethernet connector . 5. Power on the printe r . An red[...]

  • Page 33

    22 PrintSer ver II User a nd Referen ce Guid e Installation External PS II This is an example of a PSII configuration label. The callouts identify settings you need to know . A table f ollows, and provides a description of each callout. Callout Descript ion This shows the IP address , subnet mask , and default gateway of the PSII device. IF the IP [...]

  • Page 34

    Installation Internal PSII PrintSer ver II Us er and Ref erence G uide 23 Internal PSII This section provides you with an illustration of an internal PSII and steps on how to instal l it in the Zebr a XiII , XiIII , 105S L, and PA X -Series print ers. Illustration This illustration provides you with a visual of an internal PSII . The callouts ident[...]

  • Page 35

    24 PrintSer ver II User a nd Referen ce Guid e Installation Internal PSII To prepare for the installation, be sure you have these tools avail able: • #1 Phillips scr ewdriver • 3/32” Allen wrench To install an internal PS II, complete these s teps: 1. T ur n the printer power off and disconnect the AC power cord. 2. At the rear of the printer[...]

  • Page 36

    Installation Internal PSII PrintSer ver II Us er and Ref erence G uide 25 . 4. Through the mounting slot, insert the ribbon cable and PSII . 5. Fold the cable and the ferrite bead bac k over the mounting bracket, and connec t the ribbon cable connector into the keyed Inter face Data Cable Connector (J 4) on the main logic board. Confirm that the co[...]

  • Page 37

    26 PrintSer ver II User a nd Referen ce Guid e Installation Internal PSII 11 . Consult your System Admini strator before configuring the PSII for your network! T o establish the network connection, re fer to the section applicable to your network type.[...]

  • Page 38

    Installation Zebr aNe t Ut ili tie s PrintSer ver II Us er and Ref erence G uide 27 ZebraNet Utiliti es The ZebraNet Utilities is a software suite that consists of various tools that assist s you with configuring the print server , which a llows you the flexibility to make changes to settings, track errors, and more. For m ore detai ls on these uti[...]

  • Page 39

    28 PrintSer ver II User a nd Referen ce Guid e Installation Zebra Net Ut ilit ies 3. In the ZebraNet Utilities dial og , select the features you wa nt to install and click Next> . Import ant • If you installed ZebraNet V i ew Java Applet, you must complete the installation steps for ZebraNet V i ew Java Applet on page 31 . Each of thes e have [...]

  • Page 40

    Installation Zebr aNe t Ut ili tie s PrintSer ver II Us er and Ref erence G uide 29 This illustration gi ves you the chance to reset your installation settings: 4. In the ZebraNet Utilities dial og you have the option to review and make any changes to your installation settings. When you are satisfied with your installation settings, click Inst all[...]

  • Page 41

    30 PrintSer ver II User a nd Referen ce Guid e Installation Zebra Net Ut ilit ies This dialog appe ars when the installa tion is c omplete: 5. Click Finish . Import ant • When the installation is complete, you need to restart your system for the changes to take place.[...]

  • Page 42

    Installation Zebra Net View Ja va Ap plet PrintSer ver II Us er and Ref erence G uide 31 ZebraNet View Java Applet If you selected ZebraNet V iew Java Applet when you were installing the Zebra Net Utilities, you need to complete a few installation steps to work with this utili ty . To install Ze braNet View Java Applet, complete these steps: 1. Fro[...]

  • Page 43

    32 PrintSer ver II User a nd Referen ce Guid e Installation ZebraNet View Jav a Applet The Select Java Plugin Installation dialog opens: 3. Make the selections that apply to your environment, and click Install .[...]

  • Page 44

    Installation Zebra Net View Ja va Ap plet PrintSer ver II Us er and Ref erence G uide 33 The Softwar e License Agr e ement ope n s. 4. Read the License Agreement. T o continue with the install, click Ye s . 5. When the i nstallation is c omplete, c lick OK .[...]

  • Page 45

    34 PrintSer ver II User a nd Referen ce Guid e Installation ZebraNet View Jav a Applet The Java view opens:[...]

  • Page 46

    PrintSer ver II Us er and Ref erence G uide 35 C HAPTE R 3 Getting Started This chapter provides you with information and procedures to work with the most frequently used PSII features. PSII offers many features, but how you access and work with them is dependent on your environment. These are the main topics: • Befor e you begin on page 36 • A[...]

  • Page 47

    36 PrintSer ver II User a nd Referen ce Guid e Getting S t arted Before you begin Before you begin Before you begin, you need to get information from the PSII configuration label. To print a PSII configuration label, com plete these st eps : 1. T urn on the printer and let it complete it's powe r up cycle. 2. Let the PSII complete it's PO[...]

  • Page 48

    Getting S t arted Before you be gin PrintSer ver II Us er and Ref erence G uide 37 A PSII config label prints. Y our configuration label will look similar to this example: 4. From the configuration label, you need to get these numbers: • ADDRESS (IP address) • SUBNET MASK • DEFAULT GATEWAY • SERIAL NUMBER • HARDWARE ADDRESS (MAC address) [...]

  • Page 49

    38 PrintSer ver II User a nd Referen ce Guid e Getting S t arted Assign ing an IP Addr ess Assigning an IP Address Before you can begin working with PSII , you must get or assign an IP address for the PSII device. Assigning a n IP add ress with D HCP If your network uses DHCP , the necessary configuration information be set on the PSII when the uni[...]

  • Page 50

    Getting S t arted Assi gning an I P Add ress PrintSer ver II Us er and Ref erence G uide 39 1. From the task bar select S tart>Programs>Zebr aNet Utilit ie s>ZebraNet V iew . The ZebraNet V iew dialog appears: 2. Compare the H/W Add ress on the PSI I configuration label to the H/W Addr ess column on the screen to find the PSII you are work[...]

  • Page 51

    40 PrintSer ver II User a nd Referen ce Guid e Getting S t arted Assign ing an IP Addr ess The Print Server Configuration dialog appears: 6. T ype a new IP addr ess in the text-box illustrated above. 7. Enable the Set P erma nen t radio butt on. To set the s ubnet, complete these steps : 8. From the ZebraNet V iew menu bar , select Prin tServer>[...]

  • Page 52

    Getting S t arted Assi gning an I P Add ress PrintSer ver II Us er and Ref erence G uide 41 3. From t he Print Server Configuation>TCP/IP tab, in the Default GateW ay text-box, type in your default gateway . 4. Confirm it is accurate, and click OK. Setting the IP addr ess in a non-Windows e nvironment These steps can be used with all printers. H[...]

  • Page 53

    42 PrintSer ver II User a nd Referen ce Guid e Getting S t arted Assign ing an IP Addr ess Assigning an IP address via a telnet session If your environment is not W i ndows-based, this section is for you. However , this method can be used in a W indows environment too. The methods used are: Static Route and Gleaning. Before you can telnet to the pr[...]

  • Page 54

    Getting S t arted Assi gning an I P Add ress PrintSer ver II Us er and Ref erence G uide 43 Gleaning: To use this method, complete these steps: A method where the print server uses the IP Address of the first ping packet that is se nt to its Hardware Address. 1. Add an entry to the ARP table that assigns an IP address to an Ethernet (Hardware) addr[...]

  • Page 55

    44 PrintSer ver II User a nd Referen ce Guid e Getting S t arted Settin g Alerts Setting Alerts It is important to understand the relationship between the PSII and the printer when you are establishing Alerts. Here are the re lationships you need to be aware of: • Non-ZebraLink enabled printers —can send Alerts on only a specific set of printer[...]

  • Page 56

    Getting S t arted Setting A lerts PrintSer ver II Us er and Ref erence G uide 45 3. Enable the alters (printer traps) you wa nt to set here and click OK . 4. T o monitor the alerts you established, fr om the task bar select S tart>ZebraNet Utilit ies >Zeb raN et A lert . The ZebraNet Alert dialog opens: ZebraLink To view Alert Setup, comp le [...]

  • Page 57

    46 PrintSer ver II User a nd Referen ce Guid e Getting S t arted Settin g Alerts This view opens: 2. T o add a n alert, click Add Alert Message . 3. Select ac cordingly . 4. Y ou can use ZebraNet Ale rt to monitor alerts set through a ZebraLink enabled printer . From this web page you can add alert messages to notify you when a printer is out of pa[...]

  • Page 58

    Getting S t arted Setting A lerts PrintSer ver II Us er and Ref erence G uide 47 1. From the browser , in the a ddress text-box type in the printer ’ s address. The Printer Home Page opens. 2. From the Printer Home Page , cl ick Alert Setup . The Alert Setup page shows a list of message notifications and their respective destination s (if no not [...]

  • Page 59

    48 PrintSer ver II User a nd Referen ce Guid e Getting S t arted Settin g Alerts The Add Alert Message page opens: . 4. Specify the condition to send over email. For example, HEAD ELEMENT BAD or P APER OUT . 5. Enter a valid email address for the messages to be sent. Import ant • The printer only accepts the last configuration made. Examp le • [...]

  • Page 60

    Getting S t arted Setting A lerts PrintSer ver II Us er and Ref erence G uide 49 6. Click Add AL ER T Message . Here you can continue to add more settings or , if finished, save the current settings. 7. From the Printer Home Page, select PrintSer ver Settings> N etwor k Communications Setup . 8. Click SMTP Email Alerts . 9. Specify your SMTP ser[...]

  • Page 61

    50 PrintSer ver II User a nd Referen ce Guid e Getting S t arted Settin g Alerts The Active Log dialog opens, displaying a list of all the logged alerts: 2. From this dialog you can track the activity of printer statuses. 3. From menu bar , you ca n explore all the other features, such a s Reports.[...]

  • Page 62

    Getting S t arted Checking PS II Confi guration Settings PrintSer ver II Us er and Ref erence G uide 51 Checking PS II Configuration Settin gs This section provides steps on how to check PSII ’ s c onfiguration settings using Zeb raNe t V iew . ZebraNet View To check configuration settings, complete the se steps: 1. From the task bar , select S t[...]

  • Page 63

    52 PrintSer ver II User a nd Referen ce Guid e Getting S t arted Chec king PSI I Con fig urat ion Se tt ing s The Print Server Configuration dialog opens: 3. From this dialog you have mult iple tabs to choose from. Each tab contains various configuration settings that you can change. For details on the configurations, see page 1 16 . Checking PSII [...]

  • Page 64

    Getting S t arted Checking PS II Confi guration Settings PrintSer ver II Us er and Ref erence G uide 53 Y our browser view looks similar to this: 3. From the Printer Home Page , click P rint Server Settings . The default User ID and pa ssword are required. Import ant • The illustration of the P rinter S erver Se ttings page is based on a ZPL prin[...]

  • Page 65

    54 PrintSer ver II User a nd Referen ce Guid e Getting S t arted Chec king PSI I Con fig urat ion Se tt ing s The Print Server Configuration Page opens: To access the print server settings, complete these s teps: 1. From the Print Serve r page, click Prin t Serv er .[...]

  • Page 66

    Getting S t arted Checking PS II Confi guration Settings PrintSer ver II Us er and Ref erence G uide 55 The Print Server Configuration page opens: 2. For details on the configuration choices, see T o check configuration settings, complete these steps: on page 51 .[...]

  • Page 67

    56 PrintSer ver II User a nd Referen ce Guid e Getting S t arted Setting u p a Zebr aNet Connec t IP Setting up a ZebraNet Con nect IP ZebraNet Connect allows you to send jobs to PrintServers that use Dynamic IP addresses (DHCP). It also notifies you of printer error s, such as paper out or head open . When print jobs are printed through ZebraNet C[...]

  • Page 68

    Getting S t arted Setting u p a ZebraNe t Connect IP PrintSer ver II Us er and Ref erence G uide 57 • The TCP/IP monitor only searches the local subnet. • The IPX/SPX monitor retrieves all devices found in the NetW are bindery . 6. If the port you want to add is li sted in the Ports A vailable on Local Subnet window , select the port name. If t[...]

  • Page 69

    58 PrintSer ver II User a nd Referen ce Guid e Getting S t arted Setting u p a Zebr aNet Connec t IP 5. From t he Add P ort dialog, select Other , then select the Zebr aNet Connect Monitor as the type of port to add. 6. Click OK . The Add ZebraNet Connect Port scree n appears. There is a list of all PS II devices discovered on the network. • The [...]

  • Page 70

    Getting S t arted Setting u p a ZebraNe t Connect IP PrintSer ver II Us er and Ref erence G uide 59 Notify on Prin ter Error —This feature checks the printer status prior to printing the job. If a printer error is detec ted (e.g. printer off-lin e), the error description is given. Notify When Prin ted —This feature provides an alert when your j[...]

  • Page 71

    60 PrintSer ver II User a nd Referen ce Guid e Getting S t arted Enablin g Pro tocols Enabling Protocols Y ou can enable pr otocols using ZebraNet V iew or the browser view . WebView To enable proto cols us ing WebView, complete these steps: 1. Open a web browser . 2. In the Addr ess text-box, type your printer ’ s IP address, then press En ter .[...]

  • Page 72

    Getting S t arted Enabl in g P ro toc ols PrintSer ver II Us er and Ref erence G uide 61 The Print Server Configuration page opens: 5. From the Print Server Configurati on page, click Enabled Protocols .[...]

  • Page 73

    62 PrintSer ver II User a nd Referen ce Guid e Getting S t arted Enablin g Pro tocols The Pr otocol Config uration page opens: 6. Select the protocols you want to enable, click Submi t Chang es . Y ou get a confirmation to reset the unit for changes to take place. ZebraNet View To enable proto cols us ing WebView, complete these steps: 1. From the [...]

  • Page 74

    Getting S t arted Enabl in g P ro toc ols PrintSer ver II Us er and Ref erence G uide 63 The ZebraNet V iew dialog appears: 2. From the ZebraNet V iew menu bar , select Prin t Server> Configur ation . 3. Click the Pr otocols tab. The Pr otocols tab opens: 4. Select the protocols you want to enable, click OK . 5. A confirmation appears. T o accep[...]

  • Page 75

    64 PrintSer ver II User a nd Referen ce Guid e Getting S t arted Defaulting the PS II Defaulting the PSII This section provides you with instructions to default PSII to factory settings. ZebraNet View To default PSII to factory settings using ZebraNet View , complete these steps: 1. From the task bar select S tart>Programs>Zebr aNet Utilit ie[...]

  • Page 76

    Getting S t arted Defau lting the PSI I PrintSer ver II Us er and Ref erence G uide 65 3. Select the settings you want to reset, Click Restore . WebView To default the PSII to factory settings, comple te these steps: 1. From the ZebraNet PrintServe r view , c lick Fa ctory Print Server Settings . The Restor e to Factory Defaults view opens:[...]

  • Page 77

    66 PrintSer ver II User a nd Referen ce Guid e Getting S t arted Defaulting the PS II 2. Enable the check box of the settings you want to reset, and click Submit Change s . Test Button To default the PSII to factory settings, comple te these steps: 1. The print is tu rned of f. 2. W ith the printer turne d of f, press and hold the Te s t button on [...]

  • Page 78

    PrintSer ver II Us er and Ref erence G uide 67 C HAPTE R 4 NetWare Print Configuration This chapter provides you with instructions on how to configure Novell’ s NetW a re for printing to PSII . This is the main topic : • Printing in PServer Mode on page 68[...]

  • Page 79

    68 PrintSer ver II User a nd Referen ce Guid e NetW are Pr int Configuration Printing i n PServ er Mode Printing i n PS erv er Mode To configure in Novell’s N etWare for prin ting to the PSII, complete these steps: 1. From the task bar , select S t art>Pr ograms> ZebraNet Util it i es>ZebraNet V iew . 2. Create a ZebraNe t object by doin[...]

  • Page 80

    NetWare Print Configurat ion Printi ng in PSer ve r Mod e PrintSer ver II Us er and Ref erence G uide 69 8. Enter the printer name you want, and click OK . 9. Next to the Print Que dialog, click New and click on the directory tree. 10. Repeat steps 6 and 7. 11 . T ype in the print que name that you want, and click on the Directory Tree icon. 12. In[...]

  • Page 81

    70 PrintSer ver II User a nd Referen ce Guid e NetW are Pr int Configuration Printing i n PServ er Mode[...]

  • Page 82

    PrintSer ver II Us er and Ref erence G uide 71 C HAPTE R 5 Printing Configurations This chapter provides information and instructions on configuring your printer . These are the main topics: • BSD-S tyle Print Queue on page 72 • System V Queue Installation on page 74[...]

  • Page 83

    72 PrintSer ver II User a nd Referen ce Guid e Printing Configurations BSD-S tyle Print Q ueue BSD-Style Print Queue Configuring the Print Queue For remote BSD-style LPD printing, add the PSII as a remote print er in the /etc/ printcap database to each host printing to the PSII . Y ou c an add printcap options as needed. If you are unfamiliar with [...]

  • Page 84

    Printing Con figurations BSD-Style Print Q ueue PrintSer ver II Us er and Ref erence G uide 73 log_file_name —This is the path to a file where er ror infor mation from the LPD will be logged.: Examp le • Y our printcap entries might look similar to this: Ascii_files|form.feed.Queue_on_Port_2: :lp=:mx#0:rm=pserver1:rp=MYQUEUEFF2: :sd=/usr/spoo[...]

  • Page 85

    74 PrintSer ver II User a nd Referen ce Guid e Printing Configurations System V Que ue Installati on System V Queue Installation Configuring System V for ZebraNet Printing This section describes the configuration of the printing s ystem on the UNIX operating system. For clarity and brevity , the following specific names are used to represent genera[...]

  • Page 86

    Printing Con figurations System V Queue Installatio n PrintSer ver II Us er and Ref erence G uide 75 3. T ype lpadmin -p lj4 -s ZEBRAPRINTER!yourqueuename - I any. 4. T ype accept lj4. 5. T ype enable lj4. 6. T r y printing by entering the command lp -d lj4 [filename].[...]

  • Page 87

    76 PrintSer ver II User a nd Referen ce Guid e Printing Configurations System V Que ue Installati on[...]

  • Page 88

    PrintSer ver II Us er and Ref erence G uide 77 C HAPTE R 6 Using Printing Protocols In this chapter you are given steps to setup your PSII to support IPP (Internet Printing Protocol). Also, an exercise is provided to experiment with FTP (File T ransfer Protocol) support. These are the main topic s in this cha pter: • Internet Printing Pr otocol ([...]

  • Page 89

    78 PrintSer ver II User a nd Referen ce Guid e Using Printing Pr otocols Internet P rinting Protoc ol (IPP ) Internet Printing Protocol (IPP) IPP is an application-level protocol that is used for distributed printing over the Internet. Using IPP from any standard IPP client, you can transfer jobs t o a printer that is connected to your ZebraNet PSI[...]

  • Page 90

    Using Printing Protocols File Transfer Protocol (FTP) PrintSer ver II Us er and Ref erence G uide 79 File Transfer Protocol (FTP) Embedded within the PSII is an FTP server application that processes file transfers from a host computer to the printer . If the printer is on a network, label formats can be gene rated and data can be transferred withou[...]

  • Page 91

    80 PrintSer ver II User a nd Referen ce Guid e Using Printing Pr otocols File Transfer Protocol (FTP)[...]

  • Page 92

    PrintSer ver II Us er and Ref erence G uide 81 A PPEND IX A PrintServer II This appendix provides you with details on the PrintServer features that were not covered in the Getting Started Chapter . The main topics include: • S t atus and Configuration on page 82 • Fr om the Print Server page, click Print Server . on page 84 • Print Server S t[...]

  • Page 93

    82 PrintSer ver II User a nd Referen ce Guid e Pri ntSer ver I I Print Server II Print Serv er II This section covers fe atures avai lable for the PSII only , not the printer ’ s features.Some of the features you access in this section will prompt you to enter the default user ID and password, as follows: • User ID : admin • Password : 1234 T[...]

  • Page 94

    PrintServer II Print Server II PrintSer ver II Us er and Ref erence G uide 83 Y our browser view looks similar to this: 3. From the Printer Home Page , click P rint Server Settings . Import ant • The illustration of the P rinter S erver Se ttings page is based on a ZPL printer . If you have an EPL printer, t he menu options on the Print Server pa[...]

  • Page 95

    84 PrintSer ver II User a nd Referen ce Guid e Pri ntSer ver I I Print Server II The Print Server Configuration Page opens: 4. From the Print Serve r page, click Prin t Serv er .[...]

  • Page 96

    PrintServer II Print Server II PrintSer ver II Us er and Ref erence G uide 85 The Print Server Configuration page opens: 5. In the Print Server Configuration page, you have a menu to choose from. The table that follows, identifies what each menu option page looks like:[...]

  • Page 97

    86 PrintSer ver II User a nd Referen ce Guid e Pri ntSer ver I I Print Server II Enabled Protocols Modifies the protocol s to be utilize d. NetW are, HP JetAdmin, or both. Enabling HP JetAdmin Support allows status from the Zebra device to display in Hewlett-Packar d's HP JetAdm in utility Netware Pr eferr ed T r ee —Enter the tree that the [...]

  • Page 98

    PrintServer II Print Server II PrintSer ver II Us er and Ref erence G uide 87 TCP/IP Configuration Y ou can change the TCP/IP Configuration of the PSII. For details, se e the help f ile.[...]

  • Page 99

    88 PrintSer ver II User a nd Referen ce Guid e Pri ntSer ver I I Print Server II TCP/IP Logical Printing Ports Logical printers allow you to set up multiple pre- and post-processing configurations for each output port. Each logical port configuration can do the following: • Add user -configured strings before and after the print da ta. • Remove[...]

  • Page 100

    PrintServer II Print Server II PrintSer ver II Us er and Ref erence G uide 89 IPX Alerts (T raps) IPX (Internetwork Packet Exc hange) is Netware’ s netw ork-layer protocol that handles networking addressing, routing, and packets. This feature has you enter the IPX Network Address and IPX Node Address that traps will be sent to. T o broadca st tra[...]

  • Page 101

    90 PrintSer ver II User a nd Referen ce Guid e Pri ntSer ver I I Print Server II W eb Admin This page allows you to configure the Admin name and password. Links to upgrades and support information can also be altered. POP3 Email Pr inting This features helps you set up the print server to re ceive emai l messages that can contain formats that can b[...]

  • Page 102

    PrintServer II Print Server II PrintSer ver II Us er and Ref erence G uide 91 Print Server Status From the Print Server page, in the Print S erver S tat us section, you can access PS II ’s configuration sheet and port status. To open PSII’s configuration sheet, com ple te this steps: • From the Print Server page, click V iew Configuration She[...]

  • Page 103

    92 PrintSer ver II User a nd Referen ce Guid e Pri ntSer ver I I Print Server II The configuration sheet page opens, displaying all the current settings: To View th e port status, complete th is steps 1. From the Print Serve r page, click V iew Port Status . Import ant • The default user ID and password is required to access this page.[...]

  • Page 104

    PrintServer II Print Server II PrintSer ver II Us er and Ref erence G uide 93 The port status page opens: Reset From the Print Server page, in the Rese t section, you can reset PSII ’ s configuration settings to what they were before you made the most recent changes. To reset the PSII’s, complete these steps: 1. From the Print Serve r page, cli[...]

  • Page 105

    94 PrintSer ver II User a nd Referen ce Guid e Pri ntSer ver I I Print Server II This page ope ns: 2. To r e s e t PSII , click Ye s . Restore From the Print Server page, in the Restore section, you can restore PSII ’ s to the default factory settings: To restore PSII to the default factory settings, complete these steps: 1. From the Print Serve [...]

  • Page 106

    PrintServer II Print Server II PrintSer ver II Us er and Ref erence G uide 95 The Restor e to Factory Defaults page opens: 2. Make the selections you want, and click Submit Chan ge s .[...]

  • Page 107

    96 PrintSer ver II User a nd Referen ce Guid e Pri ntSer ver I I Print Server II[...]

  • Page 108

    PrintSer ver II Us er and Ref erence G uide 97 A PPEND IX B ZebraLink The appendix provides you with detailed information that allows you to use the enhanced functionality of your ZebraLink enabled printer with the PSII . These are the main topics: • W ebV iew on page 98 • Alert Setup on page 108 • ZBI on page 1 14[...]

  • Page 109

    98 PrintSer ver II User a nd Referen ce Guid e ZebraLink Web Vie w WebView W ebV iew gives the System Administrat or or user who needs complete, easy , one-step control over the printing environment. It provides real- time configuration, control, and monitoring capabilities with the convenient graphic interface of a W e b browser . The W eb pages r[...]

  • Page 110

    ZebraLink We bVie w PrintSer ver II Us er and Ref erence G uide 99 This view opens: View P rinter Configu ration The V iew Printer Configuration menu option provides accurate, up-to-the- minute information on the printer ’ s current state. An administrator can conveniently find any information on the V i rtual Configuration Label and also check o[...]

  • Page 111

    100 PrintSer ver II User a nd Referen ce Guid e ZebraLink Web Vie w The webview displays the configuration settings: 2. T o update the printer information from this view: • For Netscape, select Reload and the printer sends current information to the W eb browser . • For IE, click Refresh and the printer sends current informa tion to the W eb br[...]

  • Page 112

    ZebraLink We bVie w PrintSer ver II Us er and Ref erence G uide 101 View and Mod ify Pri nter Sett ings To view the View and Modi fy Printer Settings, complete these steps: 1. From the Printer Home Page , click V iew and Modify Printe r Setting s . Import ant • T o apply changes made in this section, you need to default user ID and password: User[...]

  • Page 113

    102 PrintSer ver II User a nd Referen ce Guid e ZebraLink Web Vie w This view opens: 2. In the V iew and Modify Printer Settings page, you have a menu to choose fr om. The table that follows identifies what each menu option page looks like:[...]

  • Page 114

    ZebraLink We bVie w PrintSer ver II Us er and Ref erence G uide 103 General S etup Serial Communications Setu p[...]

  • Page 115

    104 PrintSer ver II User a nd Referen ce Guid e ZebraLink Web Vie w Network Communications Setu p Print Listings on Label[...]

  • Page 116

    ZebraLink We bVie w PrintSer ver II Us er and Ref erence G uide 105 Media Setup Calibra tion[...]

  • Page 117

    106 PrintSer ver II User a nd Referen ce Guid e ZebraLink Web Vie w ZPL Control Advanced Setup[...]

  • Page 118

    ZebraLink We bVie w PrintSer ver II Us er and Ref erence G uide 107 Directory Listing The directory page provides a listing of all file system devices (B:, E:, R:, Z:). The size, name, and location of each stored object appears. Buttons are available to perform file management operations on the objects. The file management operations include: • D[...]

  • Page 119

    108 PrintSer ver II User a nd Referen ce Guid e ZebraLink Web Vie w This view opens: 2. There are severa l links to sele ct in this view . 3. T o cre ate a script, click Create Ne w Script . Alert Setup T o configure the printer ’ s interac tion with ZebraNet Alert to be compl etely functional, SNMP settings must be established in these areas: ?[...]

  • Page 120

    ZebraLink We bVie w PrintSer ver II Us er and Ref erence G uide 109 The ZebraLink messaging system provides for more than SNMP notification. Alert can be routed to various destinations, as follows: •T C P • UDP • email • serial port • parallel port destinations To view Alert Setup, comp le te these steps: 1. From the Printer Home Page , c[...]

  • Page 121

    1 10 PrintServer II User a nd Referen ce Guide ZebraLink Web Vie w Establishin g Email Al ert Messag ing ZebraNet Alert supports email notification of printer errors sent directly to any valid email address. Y ou can have multiple email addre sses set up for routing different error messages, or s plit notifi cations between email and other network [...]

  • Page 122

    ZebraLink We bVie w PrintSer ver II Us er and Ref erence G uide 1 1 1 The Add Alert Message page opens: . 4. Specify the condition to send over email. For example, HEAD ELEMENT BAD or P APER OUT . 5. Enter a valid email address for the messages to be sent. Import ant • The printer only accepts the last configuration made. Examp le • printers@he[...]

  • Page 123

    1 12 PrintServer II User a nd Referen ce Guide ZebraLink Web Vie w 6. Click Add AL ER T Message . Here you can continue to add more settings or , if finished, save the current settings. 7. From the Printer Home Page, select PrintSer ver Settings> N etwor k Communications Setup . 8. Click SMTP Email Alerts . 9. Specify your SMTP server address. W[...]

  • Page 124

    ZebraLink We bVie w PrintSer ver II Us er and Ref erence G uide 1 13 This view opens: Print Se rv er Sett in gs To view the print serv er menu, complete these steps: • From the Printer Home Page , click P rint Server Settings . Import ant • In this view , you must have administrative rights to make changes to the printer contr ols.[...]

  • Page 125

    1 14 PrintServer II User a nd Referen ce Guide ZebraLink Web Vie w The PrintServer view opens. For more information on the PrintServer settings, XREF T O PRINT SER VER AP ZBI ZBI allows you to maximize printing options thro ugh custom programs written for your specific needs. ZBI programs ca n be viewed, modified and run from the Directory Listing [...]

  • Page 126

    PrintSer ver II Us er and Ref erence G uide 1 15 A PPEND IX C ZebraNet ® Utilities The appendix provides you with details on ZebraNet® Utilities, the software suite of printer administration tools that complements and enhances both ZebraLink TM and the ZebraNet ® family of connectivity produc ts. These are the main topics: • ZebraNet V iew on [...]

  • Page 127

    1 16 PrintServer II User a nd Referen ce Guide ZebraNet® Utilities ZebraNet View ZebraNet View ZebraNet V iew allows you to automatically locate printers. It can search on parameters such as IP addre ss, subnet, printer model, printer status, and many other user defined c haracteristi cs. It also of fer s powerful devic e management capabiliti es.[...]

  • Page 128

    ZebraNet® Utilities ZebraNet View PrintSer ver II Us er and Ref erence G uide 1 17 The Print Server Configuration dialog appears: There are multiple tabs that you can access to make c hanges to current settings. To set alerts in Ze braNet View, complete these steps: 3. From the Print Server Configurati on dialog, click the SNMP T r aps tab.[...]

  • Page 129

    1 18 PrintServer II User a nd Referen ce Guide ZebraNet® Utilities ZebraNet View The SNMP T raps tab shows the alerts you can set. 4. T o monit or the set al erts (printer traps), see ZebraNet Alert on page 1 19 . The check boxes in Printer T r ap s are th e aler ts[...]

  • Page 130

    ZebraNet® Utilities ZebraNet Al er t PrintSer ver II Us er and Ref erence G uide 1 19 ZebraNet Alert ZebraNet Alert gives you the ability to manage your Zebra printers by immediately notifying System Administrators of printer error or warning conditions. Using W eb- based configuration tools, selected errors or warning conditions can be routed to [...]

  • Page 131

    120 PrintSer ver II User a nd Referen ce Guid e ZebraNet® Utilities ZebraNet A lert ZebraNet Alert D estinations Unsolicited ALER T messages can be directed to the following destinations: • Email ( PSII specific) • Serial (Ze braLink speci fic) • Paralle l (ZebraLi nk specific) • TCP ( PSII specific ) • UDP (ZebraLink specif ic) • SNMP[...]

  • Page 132

    ZebraNet® Utilities ZebraNet Al er t PrintSer ver II Us er and Ref erence G uide 121 • If no DHCP server is present, you might need to assign the printer an IP address. 3. T o assign your printer an IP addre ss, from the menu bar , se lect Print Server>Conf iguratio n . 4. For Pri ntS erver SN MP Traps, sel ect th e SNMP T raps tab. 5. Enter [...]

  • Page 133

    122 PrintSer ver II User a nd Referen ce Guid e ZebraNet® Utilities ZebraNet A lert W ith this option, you can create a text-based email containing ZP L II code and transfer it to the printe r . By using the proper ZPL II commands, f iles can be save d, loaded, printed, copied, and deleted, just as if the data were transferre d from a serial or pa[...]

  • Page 134

    ZebraNet® Utilities ZebraNet Al er t PrintSer ver II Us er and Ref erence G uide 123 2. From the PrintServe r page, click Print Serve r .[...]

  • Page 135

    124 PrintSer ver II User a nd Referen ce Guid e ZebraNet® Utilities ZebraNet A lert The Print Server Configuration page opens: 3. From the Print Server Configurati on page, click POP3 E-mail P rinting .[...]

  • Page 136

    ZebraNet® Utilities ZebraNet Al er t PrintSer ver II Us er and Ref erence G uide 125 The POP3 Printing Configuration page opens: 4. Make the necessary changes, and c lick Submi t C han ge s . ZebraNet Alert monitors status and activity of all Zebra printers on the network. It alerts the admi nistrator when there i s an error conditio n, which redu[...]

  • Page 137

    126 PrintSer ver II User a nd Referen ce Guid e ZebraNet® Utilities ZebraNet A lert 3. Select the type of report you want to genera te. This is an example of the Event Summary report. Notice it generates a .log file.[...]

  • Page 138

    ZebraNet® Utilities ZebraNet Connec t PrintSer ver II Us er and Ref erence G uide 127 ZebraNet Connect For deta ils, see Setting up a Z ebraNet Connect IP on page 56 .[...]

  • Page 139

    128 PrintSer ver II User a nd Referen ce Guid e ZebraNet® Utilities ZebraNet View Jav a Applet ZebraNet View Java Applet ZebraNet V iew Java Applet is a Java base d version of ZebraNet® V iew . This can run on any enable platform that can run a java virtual machine, such as W indows, UNIX, Linux and many others To access ZebraNet View Java Applet[...]

  • Page 140

    ZebraNet® Utilities Zebra Net View Ja va Ap plet PrintSer ver II Us er and Ref erence G uide 129 This view opens: 2. In the Sear ch Method drop-down list box, select the sear ch method you want. 3. Click Begin S earch . It searches your network for a ll networked Zebra printers, discovers them, and lists them. 4. When you select a device from the [...]

  • Page 141

    130 PrintSer ver II User a nd Referen ce Guid e ZebraNet® Utilities ZebraNet View Jav a Applet[...]

  • Page 142

    PrintSer ver II Us er and Ref erence G uide 131 Hardware Troubleshooting This provides you with soluti ons to known issues.[...]

  • Page 143

    132 PrintSer ver II User a nd Referen ce Guid e Hardware T roubleshooting T roubleshoo ting the P SII Troubleshooting the PSII Resetti ng to Factor y Defaul ts T o reset the PSII configuration parame ters to the fac tory defaults, press the test button and hold it in while turning the printer power on. Keep the test butt on pressed until the St atu[...]

  • Page 144

    Hardware T roubleshooting T rouble sho oti ng the PSI I PrintSer ver II Us er and Ref erence G uide 133 • If the LED is solid red for more than 30 seconds, the PSII has failed the POST . If the failure is not severe, the PSII attempts to print a con figuration label on the printer . A failed POST can be ca used by any of the following: • The pr[...]

  • Page 145

    134 PrintSer ver II User a nd Referen ce Guid e Hardware T roubleshooting T roubleshoo ting the P SII Unable to Configure Device T o assign an IP address to a Zebra Net PSII using ZebraNet V iew , you must be on the same subnet. If ZebraNet V iew has Multicast enabled, you might be able to view the ZebraNet PSII on another subnet, but you will not [...]

  • Page 146

    PrintSer ver II Us er and Ref erence G uide 135 Frequently Asked Questions This is a group of frequently asked questions (F AQs) about PSII .[...]

  • Page 147

    136 PrintSer ver II User a nd Referen ce Guid e Frequently Asked Questions FA Q s FAQs This table provides frequently asked questions (F AQs) on PSII : Question Answe r Are there any differences in functionality between a ZebraNet PSII with an EPL ba sed printer and with a ZebraLink en abled ZPL print er? Ye s . • In a ZebraLink environment, with[...]

  • Page 148

    Frequently Asked Questions FA Q s PrintSer ver II Us er and Ref erence G uide 137 W ill the Ze braNet PSII al low connectivity to anything other than a PC network? Ye s . The ZebraNet PSII allows connectivity to systems such as IBM’ s AS400, provided that it is configured using TCP/IP . Other ne twork protocols can be used with third party adapte[...]

  • Page 149

    138 PrintSer ver II User a nd Referen ce Guid e Frequently Asked Questions FA Q s What ar e the minimum requ irements to network a print er? • Cat-5 network cable with 10 base-T con- nectors • PSII • Hub or Switch • If a hub or switch is NOT used, you need a cross-over cable. • W orkstation running a TCP stack with print services installe[...]

  • Page 150

    Frequently Asked Questions FA Q s PrintSer ver II Us er and Ref erence G uide 139 What ports are open on PSII and related software? TCP Ports : • 21 FTP • 23 T elnet • 80 HTTP Server • 515 Printer port • 631 IPP port • 9100 Raw socket connection UDP Ports: • 161 SNMP broadcast from PSII • 162 SNMP trap on ZebraNet Alert • 4201 dis[...]

  • Page 151

    140 PrintSer ver II User a nd Referen ce Guid e Frequently Asked Questions FA Q s What ar e my network connectivity options based on when using a PSII? It depends on your environment, but the print server acce pts print jobs in any of the following ways: • FTP -ZPL/EPL files can be sent to the printer via a FTP client as a standard ASCII file •[...]

  • Page 152

    PrintSer ver II Us er and Ref erence G uide 141 Glossary This provides a glossary of terms that are specific to the PSII .[...]

  • Page 153

    142 PrintSer ver II User a nd Referen ce Guid e Glossar y Te r m s Terms 10BASE-T A type of Ethernet that uses unshielded twisted pair cable. arp The standard TCP/IP method for determining the actual network a ddress of a device based on it’ s IP address. ASCII A standard for the binary representation of cha racters. BOOTP BOOTP (Bootstrap Protoc[...]

  • Page 154

    Glos sary Te r m s PrintSer ver II Us er and Ref erence G uide 143 Ethe r net a widely used local area network system based upon the IEEE 802.3 standard. firmware software routines that are stored in ROM (Read Only Memory). This is typically part of a device, such as a printer or PSII . FTP File T ransfer Protocol, a TCP/IP-related protocol for tra[...]

  • Page 155

    144 PrintSer ver II User a nd Referen ce Guid e Glossar y Te r m s name server A workstation on a TCP/IP network that provides a list of all workstations on the network. NetW are A network operating system developed by Novell. node a device connecte d to a network, such as a computer or print server . p aralle l port a port on a device that sends i[...]

  • Page 156

    Glos sary Te r m s PrintSer ver II Us er and Ref erence G uide 145 serve r A device on a local area network that provides services to client c omputers on the network. SMTP Simple Mail Tr ansfer Protocol, a protocol used to send email messages over the Interne t. SNMP Simple Network Management Protocol, a protocol for monitoring and controllin g de[...]

  • Page 157

    146 PrintSer ver II User a nd Referen ce Guid e Glossar y Te r m s Windows 20 00 Microsoft's multi tasking operating system that replaces W indows NT ; can be used as either a s a client or as a server . ZebraNet PrintServ er II an Ethernet connectivity solution. ZebraLink allows you to connect and control your bar code printers anywhere and a[...]