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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Zebra QL 420 Plus, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Zebra QL 420 Plus one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Zebra QL 420 Plus. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Zebra QL 420 Plus should contain:
- informations concerning technical data of Zebra QL 420 Plus
- name of the manufacturer and a year of construction of the Zebra QL 420 Plus item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Zebra QL 420 Plus alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Zebra QL 420 Plus, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Zebra service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Zebra QL 420 Plus.
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It is mostly in the manuals where we will find the details concerning construction and possibility of the Zebra QL 420 Plus item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
UMAN- QLP -004 Rev . A September 2011[...]
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Page 2
2 QL Plus Series User Guide T ab le o f Con t en t s Proprietar y Statements ............................................................................................4 Docume nt Conv entions ...........................................................................................6 Introduc tion to the QL Plus ™ Series .......................[...]
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Page 3
3 QL Plus Series User Guide QL 320 Plus Cleaning ...............................................................................53 QL 420 Plus Cleaning ...............................................................................55 T roubl eshooting ..................................................................................................[...]
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Page 4
4 QL Plus Series User Guide Pr op ri et ary S ta t em en ts Th i s ma nu al c o nt a in s p ro p ri e t ar y in f or m a ti on o f Z eb r a T ech n ol og i es C o r po r at i on . I t is in te n de d s ol e ly f o r th e in f or m a ti on a nd u s e o f pa r t i e s op e ra t in g a nd m ai n t ai ni ng t h e eq u ip - me nt d e s cr i be d h er e [...]
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Page 5
5 QL Plus Series User Guide su bs i di ar y o f He i de l be r ge r D ru c km a s ch in en AG . Fu tu r a ® is a t r ad e ma r k of B a ue r Type s S A re g is t e re d i n th e Un i te d S t a te s P at e nt a nd Trad e - ma rk O f f ic e an d m ay b e r eg is t e re d i n so me j ur i s di c t io ns . T rueT y p e ® is a t r ad e ma r k of A p [...]
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Page 6
6 QL Plus Series User Guide Doc um en t Con ve nt io ns The fo llowin g conventio ns ar e use d through out t his do cu - ment t o convey cer t ain in forma tion: Cautions, Important, and Note Caution • Warns you of the p otential fo r ele ct rostati c discharge. Caution • Warns you of a p otential ele c tric sho ck situation . Caution • Warn[...]
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Page 7
7 QL Plus Series User Guide In tr o d u c t io n t o t he QL P l us ™ Se r ies Than k you for choos ing one o f our Zeb ra ® QL Pl us se rie s Mobil e Prin ter s . The se r ugged p rin ter s are s ure to b ecom e produ ct ive and e f f i cien t addi tion s to your work pl ace t hank s to thei r innovati ve des ign. Be ca use t hey are m ade by Z[...]
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Page 8
8 QL Plus Series User Guide QL 2 20 P lus Ov erview 1 2 3 4 5 6 7 8 9 10 1 1 1 2 1 Pl at e n Rol l er 2. B a r Se n so r 3. M e di a Su pp o r t 4. L at ch 5. L at ch R el e as e B ut t on 6. “ D ” R ing 7 . Co nt r ol P an el 8. Q u ic k Li nk™ Mo dul e 9. P r in t He a d 10. “ E- Z Pe el ” L a b el Peel e r 1 1 . Me di a Su pp o r t D i[...]
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Page 9
9 QL Plus Series User Guide QL 3 20 P lus Ov e r vie w 1 Pl at e n Rol l er 2. B ar S en s or 3. M ed ia S up p or t Di s ks 4. M ed ia S up p or t 5. “ E Z -Pe e l ” Pe el er 6. L a tc h 7 . L at ch R el e as e L eve r 8. C on t ro l Pan e l 9. “D ” R in gs 10. Qu ic k Li nk™ Mo dul e 1 1. Pr in t H ea d 1 2. M e di a C ove r 13. Be l t [...]
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Page 10
10 QL Plus Series User Guide QL 42 0 P lus Ov ervie w 1 Pl at e n Rol l er 2. B a r Se n so r 3. M e di a Ro ll er s 4. R ea r M ed ia S lo t 5. M e di a Su pp o r t 6. “ E Z-Pe el ” P ee le r 7 . L at ch 8. L at ch R el e as e B ut t on 9. “ D ” Ri ng s 10. C o nt ro l Pa ne l 1 1 . Quic kLi nk ™ Module 12. P r in t He a d 13. M e di a S[...]
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Page 11
11 QL Plus Series User Guide Gett in g Rea dy t o P ri nt Batte ry In st a ll i ng t h e B a tte ry I mpor tant • Bat teri es are shipp ed par tially charge d. Re move protec tive shrin k-wrap and lab els fro m new bat ter y pack s pr ior to use. 1 . Rota te th e bel t cli p to allow a cce ss t o the ba t ter y com - par tm ent . 2. Ins er t the [...]
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Page 12
12 QL Plus Series User Guide Yel low Green Figure 4: LI72 Single Charger T y pe s Figure 3: LI7 2 Single Charger Ch a r gi n g t he Ba tt ery w it h th e LI 72 C har ge r LI 72 3 - W ir e C ha r ge r (En ha n ce d ) p/ n AT1873 7-x LI 72 3 - W ir e C ha r ge r p/ n AT1 76 9 6 -x LI 72 Ch ar ge r Cha r ge r Ja c k Ba t te r y Pac k[...]
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Page 13
13 QL Plus Series User Guide The L I72 is a wall moun ted f as t ch arge r wi th uni ver sal 1 1 0 to 23 0, 50 - 6 0 Hz . V AC input . Mul tip le A .C. p lug con f igura tion s compl y wi th mo s t inte rna tion al s t andar ds . Thi s char ger i s in - tend ed for u se wi th L it hium Ion (Li - ion) bat teri es . QL s erie s prin ter s onl y ut il[...]
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Page 14
14 QL Plus Series User Guide Charging Battery Packs with the LI72 Three-Wire Version (A T17696-x) Plug th e LI72 into th e appr opri ate A .C. wall re cep t acl e, and then in ser t t he char ge ca ble in to th e bat te r y p ack ch arg er jac k. The yell ow/ green c harg e indic at or LED will in dic ate t he s t a - tus o f the c harg er as p er [...]
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Page 15
15 QL Plus Series User Guide Charging Battery Packs with the LI72 Three-Wire Version (A T18737-x) Plug th e LI72 into th e appr opri ate AC wall re ce pt ac le, then inse r t t he cha rge c abl e into t he ba t t er y pac k char ger ja ck . The amb er/ gree n char ge indic a tor LED will i ndic at e the s t a - tus o f the c harg er as p er th e fo[...]
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Page 16
16 QL Plus Series User Guide Model UCLI72-4 Quad Charger The U CLI72- 4 Q ua d Charg er is d esi gned to c harg e up to four QL s erie s ba t ter y pa cks si mult an eous ly . Bat te rie s mus t be r e - moved from t he pr inte r to be ch arge d in the Q ua d Charg er . 1 . E nsure t hat t he cha rger h as b een in s t alle d prop erl y pe r the Q [...]
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Page 17
17 QL Plus Series User Guide rec t ly unde r the b at te r y b eing cha rge d will t urn on i f t he bat t er y i s prop erl y ins er te d. The in dic ator s un der t he ba t t er y will al low you to monit or the cha rging p roce s s per t he t abl e bel ow: Amber Green Battery Status On Off Charging On Flashing 80% charged (O .K. to use) Off On C[...]
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Page 18
18 QL Plus Series User Guide Ba tte ry Sa f ety Cautio n • Avoid accidental shor t circu iting of any bat ter y. Allowing bat ter y term inals to contac t conduc tive materia l will create a shor t circuit which could c ause burns an d other injuri es or could s tar t a re. Impo r tant • Always re fer to the Imp or t ant Safet y I nformati o[...]
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Page 19
19 QL Plus Series User Guide Loa di ng th e Medi a Y ou can ope ra te Q L Plus p rint er s in one o f t wo di f fere nt mode s: T ea r -O f f or Peel - O f f. T e ar -O f f mode a llow s you to tear of f e ach la bel (or a s tri p of la bel s) af ter i t is p rin ted. I n Peel - O f f mode, th e bac king m ate rial i s pe ele d away f rom the l abe[...]
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Page 20
20 QL Plus Series User Guide QL 3 20 P l u s P ri n t e rs 1 A . Ope n the pr int er: Refe r to Figure 6 a. • Rot at e the la tch r ele as e lever s on ea ch side o f the p rint er as show n a t “1 ” b el ow . The la tch a ss embl y wil l fl ip ope n autom ati cal ly a s show n at “2 ” . • Rot at e the Me dia C over bac k as sh own a t [...]
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Page 21
21 QL Plus Series User Guide Al l mo de l s 2. Loa d the me dia: Load ing med ia fr om an int erna l supp ly . Refer t o Figure 7 . • Gra sp th e medi a supp or t s w her e show n and pull t hem apar t . Ins er t the rol l of me dia b et ween t hem, and l et t he medi a supp or t s c los e. Ensure t hat t he me dia pull s of f the core in t he di[...]
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Page 22
22 QL Plus Series User Guide QL 4 20 P lus P rin t er s On ly 2 A . Lo ad th e medi a from a n ex ter nal su ppl y: The Q L 42 0 Plus h as a lo ading s lot in t he rea r of th e med ia compa r t men t which a llow s you to use s t and ard 4” ( 1 0 1 . 6 mm) wid e fan -fo ld me dia f rom an ex t erna l supp ly . Refer t o Figure 8. T he ex t erna [...]
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Page 23
23 QL Plus Series User Guide nal sup ply t hrough t he rea r fee d slot , be t ween t he me dia guide s and up t hrough th e medi a comp ar t men t as sh own. Make sure t he sid e of th e med ia you will b e prin ting on fac es t he prin t hea d. 3. Clo se t he Me dia C over: Refer to Figu re 9. • If you pl an to us e the pr int er in the tear-of[...]
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Page 24
24 QL Plus Series User Guide Opera t or C on tr ol s QL Pl us pr inte rs a re availa ble w it h one of t wo po ss ible c on - trol p ane ls. T he keyp ad con trol p ane l is de t aile d be low and in Figure 10. The opt ional LCD co ntr ol pan el (Figure 1 1 ) allow s eas y dis play and s ele c tion o f many prin ter f unc t ions a s de - t aile d o[...]
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Page 25
25 QL Plus Series User Guide • Prin ter s w it h a wir ele ss Q uic kLi nk modul e ins t all ed: a rap - idly b link ing LED indic a tes n ormal d at a t ran smis sion . • A st eadi ly li t yellow LED indi ca te s an er ror cond it ion. Thi s can b e cau sed by on e of th e follow ing: 1 . The med ia cover is no t compl ete ly cl ose d and l at[...]
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Page 26
26 QL Plus Series User Guide co nt in ue d L CD C on t r ol P a ne l The op tion al LCD cont rol p anel ha s bu t tons fo r the powe r on/of f and m edia f eed f unc t ions ju st a s in th e st a ndar d cont rol pane l. It a lso h as t wo keys which al low navig at ion and se le c- tion o f menu op tion s af fec t ing prin ter f unc t ions . The ?[...]
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Page 27
27 QL Plus Series User Guide or Indic at es B lue toot h communic at ions s t a tu s. A “bulb” ico n app ear s on ea rlier p rin ter s; the “B luet ooth” icon ( ) wi ll app ear on t he mos t re cen t Q L Plus s erie s disp lays T his i con wi ll eit her b e on to indi ca te a Bl ueto oth conne ct ion, or of f. Thes e icons a ppe ar onl y on[...]
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Page 28
28 QL Plus Series User Guide Ex tended LCD F unc tions Function Default setting Scroll & Select Options Sensor T ype Bar Bar Gap Baud Rate 19200 9600 19200 32400 Data Bits 8 7 8 WLAN ID* F actory Set V alue N/A Label T op 000 Increase (+120 dots Decrease (-120 dots max.) Left P osition 000 Increase (+120 dots max.) Decrease (-120 dots max.) LCD[...]
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Page 29
29 QL Plus Series User Guide V erif y the P rint er I s W orking Be fore you conn ec t th e prin ter to your com put er or po r t a ble dat a t ermin al, make sure th at t he prin ter i s in prop er wor kin g orde r . Y ou can do t his by pr inti ng a con f igura tion l abe l usin g the “ t wo key rese t ” me thod . If you c an’t ge t thi s l[...]
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Page 30
30 QL Plus Series User Guide Ca bl e C om m un i ca t io n Caution • T he pr inter should b e turne d o b efore conn ec ting or disconnec tin g a communicatio ns cable. All Q L Plu s ser ies p rin ter s c an communic at e by cab le; the spe ci f ic c able s uppli ed w it h your prin ter w ill var y w i th th e hos t termi nal and your mo del p[...]
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Page 31
31 QL Plus Series User Guide the c able m us t be pl ugged i nto th e hos t te rminal a s show n in Figure 1 2, or to a seri al or USB p or t on a compu te r (Figure 1 3.) The Q L Plu s ser ies i s con f igure d wi th t he USB O pen H CI in ter- fac e dri ver allow ing i t to communic at e wi th W indow s ® bas ed devic es . USB dr iver s are in c[...]
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Page 32
32 QL Plus Series User Guide If you have a pri nte r equip ped w i th th e Kic ks t and o ption, you must f i r st r emove the be lt c lip re t aine r as show n in Figur e 1 5, ret aining t he t wo scre ws ho lding t he re t ainer t o the lowe r cover . A rra nge the c ommunic at ions c abl e in a broa d loop a s det ai led a bove, and cap ture i t[...]
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Page 33
33 QL Plus Series User Guide IR C o mm u n ic a ti on s Prin ter s e quipp ed for in f rar ed (IR) communic a tion s are id en - ti f ied by a sm all “I R ” logo on t he uni t ’ s label . Prin ter s w it h the IR opt ion con for m to the I rDA communic ati ons pro toco l. IR fun c tions are disab led i f a communicatio ns cable is p lugge d i[...]
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Page 34
34 QL Plus Series User Guide Wireles s Co mmun icat ions w ith Blu etoot h ™ “B luet ooth” i s a world w ide s t and ard for t he exchange of dat a b et we en t wo d evice s vi a radi o fr equen cie s. Bl ueto oth r a - dios ar e rel at ivel y low power ed to he lp pr event int er fer enc e wi th ot her dev ice s runnin g at simil ar ra dio f[...]
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Page 35
35 QL Plus Series User Guide WLAN Ove rview QL Pl us pr inte rs c an b e equip pe d wi th ra dios u sing t he in - dus tr y s t anda rd 8 02. 1 1 p rotoc ols . Th ey will have th e FCC ID number on t he se rial numb er l abe l on the b ack o f the uni t. • QL Pl us se rie s Wir ele s s Ne t wor k Prin ter s w it h the Z ebr a 8 02. 1 1 g WL AN r [...]
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Page 36
36 QL Plus Series User Guide bel c rea tion pr ogra m which u se s a grap hic al inte r fa ce to cr e - ate an d edi t lab el s in the C PC L langu age. Ref er to A pp endi x F for ti ps on dow nlo ading t he L ab el V is t a appl ica tion f rom Ze bra ’ s W eb sit e. QL s erie s pr inte r s wi th an op tiona l memor y up grad e can supp or t a n[...]
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Page 37
37 QL Plus Series User Guide Imp or t ant N oti ce : T h i s de v i c e is a p o r t a b l e R F p r i n t e r int en de d f or comme rc ia l a nd indu st ri al us e in all EU a nd EF TA m em b er st a te s . Rad io Re gul at or y I n fo rm at io n Ze b ra Bl u et oo t h Ra d io QL + ZBR3 NOTE: T he ZBR3 B luetooth r adio op tion will gr adually b [...]
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Page 38
38 QL Plus Series User Guide WLA N M od u le U sin g 8 0 2. 1 1 b C F Ra di o ( No rth A mer i ca ) The following section only applies when the CF (C ompact Flash) WLAN module ( With FCC ID: I2 8MD-RW41 37) is install ed in a QL Plus series print er (note that only one of the r adio op- tio ns c an be i ns ta ll ed in t he prin te r at o ne time ).[...]
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Page 39
39 QL Plus Series User Guide Imp or ta nt No tice: Th is d ev ic e i s a po r t ab le R F p ri nt er i nt en d ed fo r co mm er ci al a nd i nd us t ri al u s e in a ll EU a nd EF TA mem be r s t at e s exc ep t in Fr a nc e wh er e re s tr ic t iv e us e ap p li es . WLA N M od u le U sin g 8 0 2. 1 1 b C F Ra di o ( Asi a & E U C o un trie s [...]
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Page 40
40 QL Plus Series User Guide Europe – EU Declaration of C onformity Th i s de vi c e co mp l ie s w i th t h e es s e nt i al r e qu ir e me n t s of t h e R&T T E D ir e c t iv e 199 9 / 5 / EC . T he f ol lo w in g te s t m e th o ds h av e be e n ap p li e d in o rd e r to p ro ve pr e su mp t io n o f co mp li a nc e w i th t h e R&T [...]
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Page 41
41 QL Plus Series User Guide Imp or ta nt No tice: Th is d ev ic e i s a po r t ab le R F p ri nt er i nt e nd ed fo r co mm er ci al a nd i nd us t ri al u s e in a ll EU an d EF TA mem be r s t at e s exc ep t in F ra nc e wh er e re s t ri ct i ve u se a pp li e s. Ze b ra 80 2. 1 1 b W LAN Ra d io Mo d ul e NOTE: T he 802. 1 1 b r adio op tion [...]
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Page 42
42 QL Plus Series User Guide Europe – EU Declaration of C onformity Th i s de vi c e co mp l ie s w i th t h e es s e nt i al r e qu ir e me n t s of t h e R&T T E D ir e c t iv e 199 9 / 5 / EC . T he f ol lo w in g te s t m e th o ds h av e be e n ap p li e d in o rd e r to p ro ve pr e su mp t io n o f co mp li a nc e w i th t h e R&T [...]
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Page 43
43 QL Plus Series User Guide C om pa ct F la sh ( 80 2. 1 1 b ) an d Bl ue t oo t h C o-loca ted Ra di o Mod u le s NOTE: T he co -lo cated B luetoo th and 802. 1 1 b radio option is availab le only on uni ts with 4 MB Flash/8 MB R AM mem or y inst alle d. Th e memo r y and wire less opt ions inst alled o n your printer may be determi ned by pr int[...]
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Page 44
44 QL Plus Series User Guide Us ing t he A cc ess or i es Bel t C l ip Ref er to Figur e 1 7 . A ll QL P lus pr inte r s are have a be lt cl ip in - st a lled a s a s t anda rd fe at ure. T o use: hook the cli p over your bel t, a nd ens ure th at t he clip i s se curel y at t a ched to t he b elt . The b el t clip w ill pi vot to allow you to move[...]
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Page 45
45 QL Plus Series User Guide co nt in ue d Kic ksta nd Ref er to Figur e 18 . The K ic ks t and op tion al lows u ser s to u se the pr inte r on a de sk top. T o use the o ptio nal K ick st a nd: Flip the K ick s t and on th e bac k of th e prin ter op en unt il you fee l a sligh t det ent . Th e prin ter w ill now si t at a pproxima te ly a 3 0 º[...]
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Page 46
46 QL Plus Series User Guide Des k S ta nd Ref er to Figur e 1 9. T o use t he De sk St a nd: Slide the pr inte r onto t he De sk St and. T he pr inte r ’ s bel t clip w ill hook o nto th e De sk St and a s show n and re t ain it in p lace . Ensure th at t he clip i s secu rel y at t ach ed to the St an d and th e medi a compa r t men t of th e p[...]
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Page 47
47 QL Plus Series User Guide co nt in ue d Ad jus ta bl e S houl de r S tra p Ref er to Figur e 20 i f your prin ter i s equi ppe d for th e shoul - der s tr ap op tion. Sn ap ea ch end o f the sh oulde r st ra p into t he “D ” ring s in the to p of th e prin ter . Hold the bu ck le and pu ll the st ra p as sh own b elow un til you achieve th e[...]
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Page 48
48 QL Plus Series User Guide Ca rryi ng S tra p Ref er to Figur es 21 and 2 1 a. Ther e are t wo varie tie s of c ar- r y ing s tr ap. One o f them c lip s onto t he prin ter ’ s “D” r ings a s doe s the sh oulde r st ra p, and the oth er is s ecur ed to t he pr inte r per manen tl y wi th lo ops i n the s tr ap s ecur ed by sle eves c ap - t[...]
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Page 49
49 QL Plus Series User Guide Pr e v en tiv e Mai n t ena nc e Ex tend in g Batt ery Life • Never expo se th e ba t t er y t o dire c t sunligh t or temp era - ture s over 1 0 4° F (4 0 ° C). • Do not ch arge t he ba t ter y wh en the t empe ra ture excee ds 1 0 4° F (4 0 ° C). • Al ways us e a Zeb ra cha rger d esi gned s pe ci f ica lly [...]
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Page 50
50 QL Plus Series User Guide Genera l C lea n ing I n stru ction s Caution • Av oid possib le p erso nal injur y or dam age to the printer : never inser t any pointe d or sharp o bjec t s into the printer. Always turn the p rinter o b efore p er fo rming any cleanin g procedu res. Use care whe n work ing near th e tear bar. The edge s are ver [...]
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Page 51
51 QL Plus Series User Guide QL 220 Plus Cleaning Area Method Interval Printhead (F igure 22) Use the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead). After every five rolls of media (or more often, if needed), Linerle[...]
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52 QL Plus Series User Guide Figure 22: Cleaning the Q L 220 Plus Pr in t he ad Ele me n t s Pee l er B a r Pl at e n su r f a ce Avo id using alc ohol on linerless platen sur face T e ar B a r L ab el Pr e se nc e Se ns o r Ba r S en so r Ga p Se ns o r Sup p or t Di s ks , In ne r su r f a ce s o n bo th s id e s . Linerless units only . Be ar in[...]
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53 QL Plus Series User Guide QL 320 P lus Cleaning Area Method Interval Printhead (F igure 23) Use the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead). After every five rolls of media (or more often, if needed), Linerl[...]
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54 QL Plus Series User Guide Pr in t he ad Ele me n t s Pee l er B a r Rol le r s Lo cat ed unde r “EZ- P eel” Peeler Pl at e n su r f a ce Avoid using alc ohol on linerless platen surface T e ar B a r L ab e l Pr e se nc e Se ns o r Ba r S en so r Ga p Se ns o r Be ar i ng Po in t s Linerless Platens only Me di a D is k s, Inn e r su r f a ce [...]
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Page 55
55 QL Plus Series User Guide Area Method Interval Printhead (F igure 24) Use the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead). After every five rolls of media (or more often, if needed), Linerless media requires mor[...]
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Page 56
56 QL Plus Series User Guide Pr in t he ad Ele me n t s Pee l er B a r Rol le r s Pee l er B a r or Sc ra p er Sc ra pe r u s ed on uni ts with linerless platens only . Pl at e n su r f a ce Avoid using alc ohol on linerless platen surface T e ar B a r L ab e l Pr e se nc e Se ns o r Ga p Se ns o r Be ar in g Po in t s Linerless Platens only Edg e [...]
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Page 57
57 QL Plus Series User Guide T rou bl esh oo ti ng Figure 25 QL Plus Control Panels Ke ypad C ontr ol P an el If t he pr inte r is not f unc t ioning pro per ly , re fe r to the c har t bel ow to f ind th e st a te o f the t wo LEDs o n the Keyp ad Co ntr ol Panel. T hen re f er to th e T rouble shoo ting to pic re fe renc ed in the cha r t t o res[...]
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58 QL Plus Series User Guide L C D C on t rol P anel Ind ica t ors The to p of th e dis play sh ows sever al icon s whi ch indi ca te the s t at us o f variou s prin ter f unc t ions . Chec k the ind ica tor s t a - tus, t hen re fe r to th e T rouble shoo ting to pic re fe renc ed in t he char t to re sol ve the pro blem. Icon Statu s I ndi cat io[...]
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59 QL Plus Series User Guide T r oub les hoo ti ng T opics 1 . No power • Chec k tha t ba t te r y i s ins t a lle d prop er ly . • Rech arg e or re pla ce b at t er y a s ne ce s sa r y . Always dispose o f bat teries p rope rly. Refer to Appe ndix E fo r more informati on on pro per b at ter y dispos al. 2. Media does not feed : • Be sur e [...]
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60 QL Plus Series User Guide 8. Y ellow e rror li ght or ash ing: • No app lic a tion o r app lic a tion c or rup te d: reloa d pro gram . • If u sin g wir el es s comm unic at ion s: fla shin g indi ca to r is nor mal w hile d at a i s be ing t ran smi t te d or re ce ived . 9 . Y el low err or lig ht al way s on, or ash ing : • Chec k[...]
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61 QL Plus Series User Guide T r oub les hoo ti ng T ests P ri n t in g a C on g ura ti o n La be l T o print ou t a lis ti ng of t he prin ter ’ s curren t con f igura tion f ol - low the se s te ps: 1 . T urn the p rint er of f. Load the me dia co mpar tm ent w it h journa l medi a (media wi th n o bla ck bar s p rint ed on th e bac k). 2. P[...]
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62 QL Plus Series User Guide T o termina te th e Communic a tion s Diagn os tic s Mo de and r e - turn t he pr inte r to nor mal op era tion s: 1 . T ur n the pr int er OFF . 2. Wait 5 sec onds . 3. T urn the p rint er ON . C on t act in g T e ch nica l S u ppo rt If t he pr inte r fail s to pr int th e con f igura tion l abe l, or you en - count e[...]
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63 QL Plus Series User Guide Figure 26: QL Plus Conguration L abe l E xampl e Uni t S er i al Num b er Ap p li ca t io n Num b er End o f Fi r s t Re po r t Pr in t H ea d T e s t Re po r t a pp e ar s onl y o n uni t s wi t h w ir el e s s op ti on s in - s t al le d. Uni t s w i t h no wi re l es s o p - ti on s w ill p r in t an e mp t y l in[...]
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64 QL Plus Series User Guide co nt in ue d Figure 26a: QL Plus Conguration L ab el E xamp le (c ontinued ) Fla s h an d R A M Me mo r y In s t al le d Ma x im um L ab el S iz e Re si de n t Hum an Re ad ab l e fon t s in s t al le d Per ip h er al s in s t al le d: In t hi s ex- amp l e th e LCD d is p la y op ti on i s in s t al le d .[...]
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65 QL Plus Series User Guide Figure 26b: QL Plus Conguration L ab el E xampl e (c ontinued) Fil e s Lo ad e d in P ri nt er Me mo r y (w ill i n cl ud e Pr e - s ca l ed or S c al ab le Fon t s) EPL a nd Z PL emu l at io n is s t a nd ar d on Q L Pl u s se ri e s[...]
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66 QL Plus Series User Guide Spe ci fi ca ti on s Note.- Printer spe cicati ons are subjec t to chang e witho ut notice. P ri n t in g S pec i ca tio n s Pa Paramet er QL 220 Plus QL 320 Plus QL 420 Plus Print Width Up to 1.89 in. (48 mm) Up to 2.9 in. (71.2 mm) Up to 4.09 in. (103.8 mm) Print Speed 3 in./second (76.2 mm/second) 4 in./second [...]
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67 QL Plus Series User Guide Labe l S pec i ca tion s Paramet er QL220 Plus QL 320 Plus QL 420 Plus L ab e l or Tag Wi d th 0.75 in. to 2. 1 2 in. (1 6 to 5 3 . 8 mm) 1.5 in . to 3 . 1 in. (38. 1 to 78.4 m m ) 2 in . to 4 . 1 in . (50. 8 to 104. 1 mm ) Ma x . L a be l / T ag Le ng t h (w/s t d. m e mo r y) 20 i n. ( 50 8 m m) 16 in. (40 6. 4 mm)[...]
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68 QL Plus Series User Guide F on t a nd Ba r C ode S pec ica t io n s St a nd ar d F on t s 25 b it -m a pp e d fo nt s; 1 s c al a bl e fo nt ( CG T ri mv ir a te Bo ld C o nd en s e d*) Do wn l oa d ab le o p ti on al b i t- ma p pe d & s c al ab l e fo nt s vi a L ab e l V is t a so f t w ar e. Avai la b le O p ti on al F on t s Op t io [...]
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69 QL Plus Series User Guide C om m un i ca t io n s P orts RS - 232C Pin# Sig nal Name T ype Description 1 RX D in pu t R e ce i ve Da t a 2 T X D ou t p ut T ran s mi t D a t a 3 C T S i np u t Cl e ar To Send f r om h o s t 4 R T S ou t pu t Re qu e s t T o S e nd s e t hi gh w h en pr in t er i s r ea d y to a c ce p t a co mm an d or d a t a 5[...]
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70 QL Plus Series User Guide P h y si c al , E n vir on me n ta l an d E lect ri ca l S pec i c a ti on s Par a me t er QL 220 Plus QL 320 Plus QL 420 Plus Weig h t w/ ba t te r y,exc lu di ng me di a & w ir e le s s op ti on s . 1. 1 lb s . (0 .5 0 kg . ) 1.65 l b s. ( 0.75 kg .) 2 .0 l bs . ( 0. 9 kg. ) T e m pe r at u re Op e ra t in g : [...]
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71 QL Plus Series User Guide Figure 29: QL 220 Plus Overall Di mensions 2. 9 6 in . 75. 2 m m 3. 61 in. 91 .7 mm 7 . 1 5 in. 181 .6 mm 3. 57 i n. 9 0.7 mm 7 . 52 i n. 191 .0 mm[...]
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72 QL Plus Series User Guide co nt in ue d Figure 30: QL 320 Plus Overall Dime nsions 1. Belt Clip must be removed to use all thr ee mounting holes on the bottom of the QL 320 Plus. 1. 18 in.[3 0. 0 mm] 1.5 6 in. [3 9.7 mm] 2. 8 0 in . [71. 1 mm] 8. 2 7 in . [210 mm] 8. 16 in. [207 .4 m m] 3. 9 in . [1 00 . 2 mm] 3. 18 in. [8 0.7 mm] (3x ) # 8 - 3 [...]
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73 QL Plus Series User Guide Figure 3 1 : QL 420 P lus Overall D imensions 0.74 in. [1 8.7 mm] 2. 2 6 in [5 7 . 4 m m] 3. 0 5 in . [7 7 .5 mm] 3. 57 i n. [9 0.7 mm] 3. 5 3 in . [8 9.7 mm] 3. 8 3 i n. [97 .3 mm] 4.7 in . [1 1 9. 3 mm] 4. 9 8 i n. [1 2 6. 5 m m] 6. 1 in. [1 54 . 9 mm] 7 . 8 in . [1 98 . 0 mm] 3. 5 i n. [8 9 mm] 3. 0 in . [7 6. 2 m m][...]
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74 QL Plus Series User Guide QL P l u s S er i es A c ces sori es Description QL 220 Plus QL 320 Plus QL 420 Plus Ad ju s t ab l e sh ou ld e r s tr a p • • • Ca r r y in g S tr a p • • • Pr ot e c ti ve s o f t c a s e • • • E x t r a ba t te r y pa ck s • • • De s k St a n d • • • Ki c ks t a n d • • • Ha nd i [...]
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75 QL Plus Series User Guide Appen dix A In t e rfac e Ca bl e s RS 23 2 Ca bl es Pin 1 Pin 9 DB-9 Pin Female Plug (to P.C.) 8 Pin Male Plug (to printer) (TXD) (RXD) (RTS) (CTS) (GND) (DTR) (DSR) Shield (RXD) (TXD) (CTS) (RTS) (GND) (DSR) (DTR) Shield 3 2 7 8 5 4 6 1 2 3?[...]
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76 QL Plus Series User Guide Contac t the Factor y o r your Zebra S ales Re present ative for mo re informati on on inter f ace cabl es to most maj or manuf ac turer ’s data terminals. Y ou may also vist the Ze bra Web site at: w w w .zebra.com/ acc essories for a listin g of inter face ca bles for all se ries of Zebr a mobi le printer s Mor e I [...]
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77 QL Plus Series User Guide Appen dix B Med i a S uppl i es T o insure ma ximum p rint er li fe an d cons is ten t prin t qual - it y and p er form ance f or your indiv idua l appl ica tion, i t is r ec - ommend ed th at onl y med ia pro duce d by Zebr a be us ed. Advant a ges i nclud e : • Con sis te nt qua lit y and r eliab ilit y o f medi a p[...]
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78 QL Plus Series User Guide Appen dix D P ro du ct S uppo rt When c allin g wi th a sp eci f i c probl em re gardi ng your prin ter , plea se h ave the follow ing in for mat ion on hand: • Mod el numb er/t yp e (e.g. QL 420 Plu s) • Uni t ser ial numbe r (refe r to f igure on o ppo sit e pag e) • Pro duc t Con f igur at ion Co de (PCC) (re f[...]
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79 QL Plus Series User Guide Appen dix D ( continue d) Serial an d PCC Number Loc ations for Q L Plus Series Printer s Se ri al N um be r Ba rc o de QL 4 20 P Lus PC C Ba rc o de QL 2 20 P L us Se ri al N um be r Ba rc o de PC C Ba rc o de QL 3 20 P L us[...]
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80 QL Plus Series User Guide Appen dix E Ba tte ry Di spo sal The EP A c er ti f ie d RBRC ® Ba t t er y Recyclin g Seal on t he Li thium - Ion (L i- I on) bat t er y suppl ied wi th your pri nter i ndic at es Ze bra T echn ologi es Cor por at ion is volun t aril y par ti cipa tin g in an in - dus tr y pro gram to c olle c t and re cycle th es e b[...]
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81 QL Plus Series User Guide Appen dix F U s in g ze br a. c om The fo llowin g example s us e the se arch f unc t ions on Ze bra ’ s W eb si te for f in ding sp eci f ic d ocumen t s . Ex amp le 1 : Find the M ob ile Pr inter W Ire les s Con gura tion G ui de. Go t o w w w.zeb ra.com /manuals . Se l ec t a s a m an ua l t y p e “ Ne t wo rk[...]
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82 QL Plus Series User Guide Ex amp le 2: Fin d the L ab el V is ta D ownl oa d pa ge: Go t o w w w.zeb ra.com / sof t ware a n d se l ec t “ L a b el V i s t a ” , t h en c li c k “S ub mi t ”. At t he r e su l ti ng w i nd ow s e le c t “ Do w nl oa d a f r ee L a b el V i s t a d em o no w “ Se le c t t he “L a b el V i s t a de mo[...]
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83 QL Plus Series User Guide A Acc e ss or ie s Bel t clip 4 4 Car r yin g Stra p 48 Des k Stand 4 6 Kic k st and 45 list o f 7 4 Shou lde r Stra p 47 using 4 4 B Ba t te r y , cha rg ing 12 Ba t te r y , ins t a lli ng 1 1 Ba t te r y l i fe, t ip s fo r ex t en din g 4 9 Ba t te r y S a fe t y Gui de lin e s 18 Bl ue too th ™ Net wo rk in g O v[...]
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84 QL Plus Series User Guide Mem or y/communi cati ons 6 6 Physic al 70 prin ting 6 6 T T ro ubl e sh oot in g Commu nic atio ns Dia gno sti cs M od e 6 1 Keyp ad con trol p an el in dic ator s 57 LCD contro l pan el in dic ator s 58 T ro ubl e sh oot in g te s t s 61 prin ting a co ng urat ion l abe l 29,61 QL Plus co ng urat ion l abe l ex [...]