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ZyXEL Communications 100WH manual

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Table of contents for the manual

  • Page 1

    ZyXEL T OTAL I NTERNET A CCESS S OLUTION Prestige 100WH Internet Access Router User's Manual[...]

  • Page 2

    Prestige 100WH Internet Access Router ii Prestige 100WH Internet Access Router Copyright Copyright © 1998 by ZyXEL Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electro[...]

  • Page 3

    Prestige 100WH Internet Access Router iii FCC Interference Statement Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: l This device may not cause harmful interference. l This device must accept any interference received, including int[...]

  • Page 4

    Prestige 100WH Internet Access Router iv Information for Canadian Users Information for Canadian Users The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Industry Canada does not guarantee that the equipmen[...]

  • Page 5

    Prestige 100WH Internet Access Router v ZyXEL Limited Warranty ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period, and upon proof of purchase, should the product hav[...]

  • Page 6

    Prestige 100WH Internet Access Router vi Customer Support Customer Support If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications Corporation offices worldwide, in one of the following ways: North America ZyXEL Communications Inc. 4920 E. La Palma Avenue Anaheim, CA 92807 USA Telephone: (714) 693-0808 (cal[...]

  • Page 7

    Prestige 100WH Internet Access Router vii Table of Contents Table of Contents Table of Contents ............................................................................................................... vii List of Figures ..................................................................................................................... xi L[...]

  • Page 8

    Prestige 100WH Internet Access Router viii Table of Contents 2.5 Power On Your Prestige .................................................................................. 2-5 2.6 Navigating the SMT Interface ........................................................................... 2-7 2.6.1 System Management Terminal Interface Summary ...........[...]

  • Page 9

    Prestige 100WH Internet Access Router ix Table of Contents Chapter 5 Remote Node TCP/IP Configuration ................................................................................ 5-1 5.1 LAN-to-LAN Application ................................................................................... 5-1 5.1.1 Remote Node Setup ........................[...]

  • Page 10

    Prestige 100WH Internet Access Router x Table of Contents Chapter 10 System Maintenance ...................................................................................................... 10-1 10.1 System Status ............................................................................................... 10-2 10.2 Termi nal Baud Rate .........[...]

  • Page 11

    Prestige 100WH Internet Access Router xi List of Figures List of Figures Figure 1 -1. Prestige 100WH Front Panel .............................................................. 1-8 4 Figure 1 -2. Prestige 100WH Back Panel .............................................................. 1-8 6 Figure 1 -3. Internet Access Application ...................[...]

  • Page 12

    Prestige 100WH Internet Access Router xii List of Figures Figure 5 -5. Menu 12 - Static Route Setup .............................................................. 5-7 Figure 5 -6. Menu 12.1 - Edit IP St atic Route .......................................................... 5-7 Figure 6 -1. Example of Remote User: Telecommuter .......................[...]

  • Page 13

    Prestige 100WH Internet Access Router xiii List of Tables List of Tables Table 1 -1. LED Functions ..................................................................................... 1-5 Table 2 -1. Item Checklist ..................................................................................... 2-1 Table 2 -2. Main Menu Commands .............[...]

  • Page 14

    Prestige 100WH Internet Access Router xiv List of Tables Table 10 -1. System Maintenance - Status Menu Fields ........................................ 10-3 Table 10 -2. System Maintenance Menu Syslog Parameters ................................. 10-7 Table 10 -3. System Maintenance Menu Diagnostic Test Options ........................ 10-10 Table 11[...]

  • Page 15

    Prestige 100WH Internet Access Router xv Preface Preface About Your Internet Access Router Congratulations on your purchase of the Prestige 100WH Internet Access Router. The Prestige 100WH is a high-performance Router/Hub that offers a complete solution for your WAN (Wide Area Network) applications such as Internet access, LAN-to-LAN connections, t[...]

  • Page 16

    Prestige 100WH Internet Access Router xvi Preface Structure of this Manual This manual is divided into five parts: 1. Getting Started (Chapters 1-2), is structured as a step-by-step guide to help you connect, install and setup your Prestige 100WH to operate on your network. 2. The Internet (Chapter 3), describes how to configure your Prestige 100WH[...]

  • Page 17

    Prestige 100WH Internet Access Router xvii Preface Orientation Map INSTALLATION Chapter 2 Hardware Installation Chapter 3 Internet Access Application INTERNET ACCESS MANAGEMENT & MAINTENANCE TROUBLESHOOTING Chapter 11 Troubleshooting Chapter 10 System Maintenance Chapter 9 Telnet Configuration and Capabilities Chapter 8 System Password Chapter [...]

  • Page 18

    [...]

  • Page 19

    Prestige 100WH Internet Access Router 1-1 Chapter 1 Getting to Know Your Internet Access Router Chapter 1 Getting to Know Your Internet Access Router This chapter describes the key features and applications of your Prestige 100WH Internet Access Router. 1.1 Prestige 100WH Internet Access Router Congratulations on the purchase of your ZyXEL Prestige[...]

  • Page 20

    Prestige 100WH Internet Access Router 1-2 Chapter 1 Getting to Know Your Internet Access Router l Protocols Supported u TCP/IP (Transmission Control Protocol/Internet Protocol) network layer protocol. u PPP (Point-to-Point Protocol) link layer protocol. u SUA™ (Single User Account) and N A T (Network Address Translation). l Integrated 4-Port Ethe[...]

  • Page 21

    Prestige 100WH Internet Access Router 1-3 Chapter 1 Getting to Know Your Internet Access Router l Data Compression Your Prestige incorporates Stac data compression to speed up data transfer. Stac is the de facto standard for compression over PPP links. l Networking Compatibility Your Prestige is compatible with remote access products from other man[...]

  • Page 22

    Prestige 100WH Internet Access Router 1-4 Chapter 1 Getting to Know Your Internet Access Router 1.4 Prestige 100WH Front Panel 1.4.1 Front Panel Description 1 : PWR = Power LED 2 : RUN = Normal Operation (Blinking) 3 : ETHERNET (COL, 1, 2, 3, 4) = 4-PORT 10Base-T HUB (Collisions on LAN, Active Ethernet Port #) 4 : WAN (RD Y , TXD, RXD, DTR, RTS, CT[...]

  • Page 23

    Prestige 100WH Internet Access Router 1-5 Chapter 1 Getting to Know Your Internet Access Router 1.4.2 Front Panel LEDS The LED indicator lights on the front panel indicate the operational status of your Prestige . The following table describes the LED functions: Table 1 - 1 . LED Functions LED Function Indicator Status Active Description PWR Power [...]

  • Page 24

    Prestige 100WH Internet Access Router 1-6 Chapter 1 Getting to Know Your Internet Access Router 1.4.3 WAN Port Status LEDs CD (Carrier Detect) signal is sent by the WAN device to indicate that line negotiation is successful and that it is ready for data transfer. RTS (Request to Send) and CTS (Clear to Send) are hardware flow control signals. RTS i[...]

  • Page 25

    Prestige 100WH Internet Access Router 1-7 Chapter 1 Getting to Know Your Internet Access Router 1.6 Applications for Prestige 100WH The Prestige offers complete solutions for your WAN applications such as Internet Access, LAN-to-LAN Connections, telecommuting and remote access. 1.6.1 Internet Access The Prestige is the ideal high-speed solution for[...]

  • Page 26

    Prestige 100WH Internet Access Router 1-8 Chapter 1 Getting to Know Your Internet Access Router 1.6.3 LAN-to-LAN Connection Your Prestige can dial to and answer calls from another remote access router. A typical LAN- to-LAN application for your Prestige is to connect the Corporate Office LAN with the Branch Office, as shown in Figure 1-4. Figure 1 [...]

  • Page 27

    Prestige 100WH Internet Access Router 1-9 Chapter 1 Getting to Know Your Internet Access Router 1.6.4 Remote Access Server Your Prestige allows remote users to dial-in and gain access to your LAN. This feature enables users that have workstations with remote access capabilities (for example, Windows 95), to dial in using a modem to access the netwo[...]

  • Page 28

    [...]

  • Page 29

    Prestige 100WH Internet Access Router 2-1 Chapter 2 Hardware Installation & Initial Setup Chapter 2 Hardware Installation & Initial Setup 2.1 Unpacking your Internet Access Router Before you proceed further, check all items you received with your Prestige against this list to make sure nothing is missing. The complete package should include[...]

  • Page 30

    Prestige 100WH Internet Access Router 2-2 Chapter 2 Hardware Installation & Initial Setup 2.2 Additional Installation Requirements In addition to the contents of your package, there are other hardware and software requirements you need before you can install and use your Prestige . These requirements include: l A computer with Ethernet 10Base-T[...]

  • Page 31

    Prestige 100WH Internet Access Router 2-3 Chapter 2 Hardware Installation & Initial Setup 2.3 Connect your Internet Access Router 2.3.1 Prestige 100WH Connections Figure 2 - 1 . Connect Prestige 100WH POWER CONSOLE ETHERNET 4 3 2 1 WAN Ethernet LAN Computer Power Adapter Power Outlet Modem ISDN TA CSU/DSU PSTN/ISDN Network Fractional T1/E1 Mode[...]

  • Page 32

    Prestige 100WH Internet Access Router 2-4 Chapter 2 Hardware Installation & Initial Setup This section outlines how to connect your Prestige to the LAN and the telephone line. Refer to Figure 1-2 to identify all of the ports. Then see Figure 2-1 when you attempt to make the various connections. Follow these steps for a quick and correct install[...]

  • Page 33

    Prestige 100WH Internet Access Router 2-5 Chapter 2 Hardware Installation & Initial Setup 2.4 Connecting External Hubs The Prestige can accommodate up to 4 workstations on the built-in Ethernet hub; if you have more than 4, then you need an external hub for the additional ones. If this is the case, connect the external hub to the Prestige using[...]

  • Page 34

    Prestige 100WH Internet Access Router 2-6 Chapter 2 Hardware Installation & Initial Setup Enter Password The Login screen appears prompting you to enter the password, as shown in Figure 2-3. For your first login, enter the default password “1234” to get into the Main Menu of the System Management Terminal (SMT). As you type a password, the [...]

  • Page 35

    Prestige 100WH Internet Access Router 2-7 Chapter 2 Hardware Installation & Initial Setup 2.6 Navigating the SMT Interface The SMT (System Management Terminal) is the interface that you use to configure your Prestige . Several operations that you should be familiar with before you attempt to modify the configuration are listed in Table 2-2. Tab[...]

  • Page 36

    Prestige 100WH Internet Access Router 2-8 Chapter 2 Hardware Installation & Initial Setup The SMT displays the Main Menu, as shown in Figure 2-4. Figure 2 -4. SMT Main Menu 2.6.1 System Management Terminal Interface Summary Table 2 -3. Mai n Menu Summary # Menu Title Description 1 General Setup Access this menu to setup general information. 2 M[...]

  • Page 37

    Prestige 100WH Internet Access Router 2-9 Chapter 2 Hardware Installation & Initial Setup Follow these steps to change the default system password: Step 1. Select option [23. System Password] in the Main Menu. Step 2. When Menu 23 - System Password appears, as shown in Figure 2-5, type in your existing system password, i.e., 1234 , then press [[...]

  • Page 38

    Prestige 100WH Internet Access Router 2-10 Chapter 2 Hardware Installation & Initial Setup 2.8 General Setup The Menu 1 - General Setup contains administrative and system-related information. To enter Menu 1 and fill in the required information, follow these steps: Step 1. Select option [1. General Setup] in the Main Menu by typing 1 at the men[...]

  • Page 39

    Prestige 100WH Internet Access Router 2-11 Chapter 2 Hardware Installation & Initial Setup Table 2 -4. General Setup Menu Fields Field Description System Name Choose a descriptive name for identification purposes. This name can be up to 8 alphanumeric characters long. Spaces are not allowed, but dashes “-” and underscores "_" are [...]

  • Page 40

    Prestige 100WH Internet Access Router 2-12 Chapter 2 Hardware Installation & Initial Setup 2.9 Prestige 100WH WAN Port Setup This section describes how to configure the WAN port and the connected WAN device on your Prestige with Menu 2- WAN Port Setup. If advanced setup is required, go into Menu 2.1. When you are finished, press [Enter] in Menu[...]

  • Page 41

    Prestige 100WH Internet Access Router 2-13 Chapter 2 Hardware Installation & Initial Setup Table 2-5 describes how to configure the internal modem. Table 2 -5. WAN Port Setup Menu Fields Field Description Modem Name Enter a descriptive name for the WAN device on the WAN Port. Active Set to [ Yes] to activate the WAN port. Call Direction Set the[...]

  • Page 42

    Prestige 100WH Internet Access Router 2-14 Chapter 2 Hardware Installation & Initial Setup 2.9.2 Advanced WAN Port Setup The Advanced WAN Port Setup Menu allows you to configure the A T Commands for the WAN device and the call control parameters. Step 1. In Menu 2.1, move the cursor to the Advanced Setup field and press the space bar to select [...]

  • Page 43

    Prestige 100WH Internet Access Router 2-15 Chapter 2 Hardware Installation & Initial Setup Refer to Table 2-6 for details on how to fill in the A T commands fields. Table 2 -6. Advanced WAN Setup Fields Field Description AT Command Strings: Dial Drop Answer The AT commands needed to dial. The default setting in this field is [atdt]. The AT comm[...]

  • Page 44

    Prestige 100WH Internet Access Router 2-16 Chapter 2 Hardware Installation & Initial Setup DTR Signal The majority of WAN devices default to hanging up the current call when the DTR (Data Terminal Ready) signal is dropped by the DTE. When “Drop DTR When Hang Up” is set to yes, the Prestige will use this hardware signal to force the WAN devi[...]

  • Page 45

    Prestige 100WH Internet Access Router 3-1 Chapter 3 Internet Access Application Chapter 3 Internet Access Application This chapter shows you how to configure your Prestige 100WH for Internet Access. 3.1 Ethernet Setup This section describes the Ethernet Setup Menu. From the Main Menu, enter 3, then the Menu 3- Ethernet Setup displays as shown in Fi[...]

  • Page 46

    Prestige 100WH Internet Access Router 3-2 Chapter 3 Internet Access Application The General Setup menu allows you to define the filter sets that you wish to apply to your Ethernet traffic. From Menu 3 - Ethernet Setup, enter 1 to go to Menu 3.1 -General Ethernet Setup. Figure 3 -2. Menu 3.1 - General Ethernet Setup Filters are not required for your[...]

  • Page 47

    Prestige 100WH Internet Access Router 3-3 Chapter 3 Internet Access Application Note on IP Address Assignment Every machine on your Ethernet network must have a unique IP address. Do not assign an arbitrary address to any machine on your network; or else your machines will not communicate to each other, let alone accessing the Internet. 3.2.2 RIP S[...]

  • Page 48

    Prestige 100WH Internet Access Router 3-4 Chapter 3 Internet Access Application IP Pool Setup The Prestige is pre-configured with a pool of 32 IP addresses starting from 192.168.1.33 to 192.168.1.64. This configuration leaves 31 IP addresses (excluding the Prestige itself) in the lower range for other server machines, e.g., server for mail, FT P , [...]

  • Page 49

    Prestige 100WH Internet Access Router 3-5 Chapter 3 Internet Access Application Once you have decided on the network number, pick an IP address that is easy to remember, for example, 192.168.1.1, for your Prestige . The subnet mask specifies the network number portion of an IP address. Your Prestige will compute the subnet mask automatically based [...]

  • Page 50

    Prestige 100WH Internet Access Router 3-6 Chapter 3 Internet Access Application Follow the instructions in Table 3-1.on how to configure the DHCP fields. Table 3 -1. DHCP Ethernet Setup Menu Fields Field Description DHCP If DHCP=Server: This field determines the mode of DHCP support. If set to [None], DHCP will not be used. If it is set to [Server][...]

  • Page 51

    Prestige 100WH Internet Access Router 3-7 Chapter 3 Internet Access Application 3.4 Internet Access Configuration Menu 4 of the SMT allows you to enter the Internet access configuration in one screen. Menu 4 is actually a simplified setup for one f the four available remote nodes that you can access through menu 11. Before you configure your Presti[...]

  • Page 52

    Prestige 100WH Internet Access Router 3-8 Chapter 3 Internet Access Application Table 3-4 contain instructions on how to configure your Prestige for Internet Access. Table 3 -4. Internet Access Setup Menu Fields Field Description ISP's Name Enter the name of your Internet Service Provider. (This information is for identification purposes only.[...]

  • Page 53

    Prestige 100WH Internet Access Router 3-9 Chapter 3 Internet Access Application for yes, your Prestige will call the ISP to test the Internet setup. If the test fails, note the error message that you receive on screen and take the appropriate troubleshooting steps. 3.5 Single User Account Typically, if there are multiple users on the LAN wanting to[...]

  • Page 54

    Prestige 100WH Internet Access Router 3-10 Chapter 3 Internet Access Application The Single User Account feature may also be used to connect to remote networks other than the Internet. For example, this feature can be used to simplify the allocation of IP addresses when connecting branch offices to the corporate network. The IP address for the SUA [...]

  • Page 55

    Prestige 100WH Internet Access Router 3-11 Chapter 3 Internet Access Application 3.5.2 Configuration for Single User Account The steps for configuring your Prestige for Single User Account are identical to the conventional Internet Access (See configuration instructions in Table 3-4) with the exception that you need to fill in three extra fields in[...]

  • Page 56

    Prestige 100WH Internet Access Router 3-12 Chapter 3 Internet Access Application Table 3 -5. Single User Account Menu Fields Field Description Single User Account Select [ Y es] to enable SUA. WAN IP Addr. If your ISP assigns you a dynamic IP address, enter [0.0.0.0] here. If your ISP assigns you a static IP address, enter that IP address here. Ser[...]

  • Page 57

    Prestige 100WH Internet Access Router 3-13 Chapter 3 Internet Access Application 3.6.1 Configure a Backup ISP To configure a backup ISP Account, follow these steps: Step 1. Configure your primary ISP using Menu 4, as described earlier in this chapter. Step 2. Enter Menu 11, then select the number of an unused remote node. Step 3. In Menu 11.1, choo[...]

  • Page 58

    Prestige 100WH Internet Access Router 3-14 Chapter 3 Internet Access Application 3.7 Editing Script Options For some IS P , text login is required before it will start PPP negotiation. The Prestige provides a script facility for this purpose. The script has six programmable sets; each is composed of an ‘Expect’ string and a ‘Send’ string. A[...]

  • Page 59

    Prestige 100WH Internet Access Router 3-15 Chapter 3 Internet Access Application If there are errors in the script and it gets stuck at a set for longer than the “Dial Timeout” in menu 2 (default 60 seconds), the Prestige will timeout and drop the line. To debug a script, go to Menu 24.4 to initiate a manual call and watch the trace display to [...]

  • Page 60

    [...]

  • Page 61

    Prestige 100WH Internet Access Router 4-1 Chapter 4 Remote Node Configuration Chapter 4 Remote Node Configuration A remote node is required for placing calls to a remote gateway. A remote node represents both a remote gateway and the network behind it, across a WAN connection. Please note that when you use Menu 4 to configure the Internet access, y[...]

  • Page 62

    Prestige 100WH Internet Access Router 4-2 Chapter 4 Remote Node Configuration Step 3. When Submenu 11.1. - Remote Node Profile appears, as shown in Figure 4-2, follow the instructions in Table 4-1 to configure a remote node. Figure 4 - 2 . Menu 11.1 - Remote Node Profile for Dial-up Line Applicatio ns Table 4-1 contains the instructions on how to c[...]

  • Page 63

    Prestige 100WH Internet Access Router 4-3 Chapter 4 Remote Node Configuration Table 4 -1. Remote Node Profile Menu Fields for Dial-up Line Applications (continued) Field Description l If this parameter is set to [Both], your Prestige can both place and receive calls to/from this remote node. l If set to [Incoming], your Prestige will not place a ca[...]

  • Page 64

    Prestige 100WH Internet Access Router 4-4 Chapter 4 Remote Node Configuration Table 4 -1. Remote Node Profile Menu Fields for Dial-up Line Applica tions (continued) Field Description Incoming: Call Back This field will be valid only if [Call Direction] is [Both]. Otherwise, an [N/A] appears in the field. This field determines whether or not your Pr[...]

  • Page 65

    Prestige 100WH Internet Access Router 4-5 Chapter 4 Remote Node Configuration Table 4 -1. Remote Node Profile Menu Fields for Dial-up Line Applications (continued) Field Description Edit PPP Options To edit the PPP options for this remote node, move the cursor to this field, use the space bar to select [ Y es] and press [Enter]  . This will brin[...]

  • Page 66

    Prestige 100WH Internet Access Router 4-6 Chapter 4 Remote Node Configuration Table 4 -1. Remote Node Profile M enu Fields for Dial-up Line Applications (continued) Field Description Session Option: Idle Timeout (sec) The Idle Timeout specifies the number of idle seconds that elapses before the remote node is automatically disconnected. The idle ti[...]

  • Page 67

    Prestige 100WH Internet Access Router 4-7 Chapter 4 Remote Node Configuration 4.1.2 Editing PPP Options To edit the remote node PPP Options, move the cursor to the [Edit PPP Options] field in Menu 11.1 - Remote Node Profile, and use the space bar to toggle and select [ Y es], then press [Enter] . Menu 11.2 appears as shown in Figure 4-3. Figure 4 -[...]

  • Page 68

    Prestige 100WH Internet Access Router 4-8 Chapter 4 Remote Node Configuration 4.2 Outgoing Authentication Protocol Generally speaking, you should employ the strongest authentication protocol possible, for obvious reasons. However, some vendor’s implementation includes specific authentication protocol in the user profile. It will disconnect if the[...]

  • Page 69

    Prestige 100WH Internet Access Router 5-1 Chapter 5 Remote Node TCP/IP Configuration Chapter 5 Remote Node TCP/IP Configuration This chapter shows you how to configure the TCP/IP parameters of a remote node for LAN- to-LAN application. 5.1 LAN-to-LAN Application A typical LAN-to-LAN application is to use your Prestige to call from a branch office t[...]

  • Page 70

    Prestige 100WH Internet Access Router 5-2 Chapter 5 Remote Node TCP/IP Configuration 5.1.1 Remote Node Setup Follow the procedure in Chapter 5 - Remote node Configuration for LAN-to-LAN to fill the protocol-independent parameters in Menu 11 - Remote Node Profile. For the protocol- dependent parameters, follow the instructions belo w . If you are co[...]

  • Page 71

    Prestige 100WH Internet Access Router 5-3 Chapter 5 Remote Node TCP/IP Configuration The following diagram in Figure 5-3 is an example to help understand the field of My W an Address in Menu 11.3. Figure 5 -3. Sample IP Addresses for a LAN-to-LAN Connection with TCPI/IP The following Table 5-1 describes the Remote Node Profile and Remote Node Netwo[...]

  • Page 72

    Prestige 100WH Internet Access Router 5-4 Chapter 5 Remote Node TCP/IP Configuration Table 5 -1. Remote Node Network Layer Options for a TCP/IP Configuration Field Description Rem IP Address This will show the IP address you entered for this remote node in the previous menu. Rem IP Subnet Mask Enter the subnet mask for the remote network. My WAN Ad[...]

  • Page 73

    Prestige 100WH Internet Access Router 5-5 Chapter 5 Remote Node TCP/IP Configuration Table 5 -1. Remote Node Network Layer Options for a TCP/IP Configuration (continued) Field Description RIP This parameter determines how your Prestige handles RIP (Routing Information Protocol), and the default is [Both]. If set to [Both], your Prestige will broadc[...]

  • Page 74

    Prestige 100WH Internet Access Router 5-6 Chapter 5 Remote Node TCP/IP Configuration The comparison of the negotiated and configured IP network numbers (as opposed to IP addresses) means that, as long as the resulting network numbers agree, you don’t have to know the exact IP address of the remote gateway. On the other hand, the Prestige will dis[...]

  • Page 75

    Prestige 100WH Internet Access Router 5-7 Chapter 5 Remote Node TCP/IP Configuration To create a static route for I P , use Menu 12, Static Route Setup, as displayed in Figure 5-5. Figure 5 -5. Menu 12 - Static Route Setup From Menu 12, select one of the four possible IP Static Routes (no. 1-4), this will open Menu 12.2 - Edit IP Static Route, as s[...]

  • Page 76

    Prestige 100WH Internet Access Router 5-8 Chapter 5 Remote Node TCP/IP Configuration Table 5-2 describes the fields for Menu 12.1 - Edit IP Static Route Setup. Table 5 -2. Edit IP Static Route Menu Fields Field Description Route Name Enter a descriptive name for this route. This is for identification purpose only. Active This field allows you to ac[...]

  • Page 77

    Prestige 100WH Internet Access Router 6-1 Chapter 6 Dial-in Server Applications Chapter 6 Dial-in Server Applications You can configure your Prestige to receive calls from remote dial-in users (for example, Telecommuters) and remote nodes. There are several differences between dial-in users and remote nodes, as summarized in Table 6-1. Table 6 - 1 [...]

  • Page 78

    Prestige 100WH Internet Access Router 6-2 Chapter 6 Dial-in Server Applications An example of telecommuting, is shown in Figure 6-1. Figure 6 - 1 . Example of Remote User: Telecommuter Ethernet LAN Corporate LAN Modem ISDN TA Modem / ISDN TA Prestige 100WH Modem ISDN TA Modem / ISDN TA Telecommuter Remote User PSTN/ISDN Network[...]

  • Page 79

    Prestige 100WH Internet Access Router 6-3 Chapter 6 Dial-in Server Applications 6.2 LAN-to-LAN Application Your Prestige can also be used as a LAN-to-LAN server. This application allows your Prestige to connect two geographically separate LANs. For your Prestige to be set up as a LAN-to-LAN server, you need to configure the Default Dial-In Setup to[...]

  • Page 80

    Prestige 100WH Internet Access Router 6-4 Chapter 6 Dial-in Server Applications 6.3 Default Dial-In Setup This section covers the default dial-in parameters. The parameters in Menu 13 affect incoming calls from all remote dial-in users and remote nodes until authentication is completed. Once authentication is completed, and if it matches a remote n[...]

  • Page 81

    Prestige 100WH Internet Access Router 6-5 Chapter 6 Dial-in Server Applications Table 6-2 describes and contains information on how to configure each parameter in Menu 13 - Default Dial-in Setup. Table 6 -2. Default Dial-in Setup Fields Field Description Telco Options: CLID Authen This field sets the CLID (Calling Line ID) authentication parameter [...]

  • Page 82

    Prestige 100WH Internet Access Router 6-6 Chapter 6 Dial-in Server Applications Table 6 -2. Default Dial-in Setup Fields (continued) Field Description Callback Budget Management: Allocated Budget (min) This field sets the budget callback time for all the dial-in users. The default for this field is [0] for unlimited budget. Callback Budget Manageme[...]

  • Page 83

    Prestige 100WH Internet Access Router 6-7 Chapter 6 Dial-in Server Applications Table 6 -2. Default Dial-in Setup Fields (continued) Field Description Session Options: Input Filter Sets Output Filter Sets In these fields, select the filter set(s) to apply to the incoming and outgoing traffic between your Prestige and the dial-in user. Keep in mind [...]

  • Page 84

    Prestige 100WH Internet Access Router 6-8 Chapter 6 Dial-in Server Applications 6.4 Dial-In Users Setup The following steps describe the setup procedure for adding a dial-in user. Step 1. From the Main Menu, enter option 14 to go to Menu 14 - Dial-in User Setup, as shown in Figure 6-4. Figure 6 -4. Menu 14 - Dial-in User Setup Step 2. Select one of[...]

  • Page 85

    Prestige 100WH Internet Access Router 6-9 Chapter 6 Dial-in Server Applications Table 6-3 provides instructions on how to fill in the Edit Dial-In User fields. Table 6 -3. Edit Dial-in User Menu Fields Field Description User Name This is a required field. This will be used as the login name for authentication. Choose a descriptive word for login, f[...]

  • Page 86

    Prestige 100WH Internet Access Router 6-10 Chapter 6 Dial-in Server Applications Table 6 -3. Edit Dial-in User Menu Fields (continued) Field Description Rem CLID If you have enabled the CLID Authen field in Menu 13, then you need to specify the telephone number from which this dial-in user calls. Your Prestige will check this number against the CLI[...]

  • Page 87

    Prestige 100WH Internet Access Router 7-1 Chapter 7 Filter Configuration Chapter 7 Filter Configuration About Filtering Your Prestige uses filters to decide whether or not to allow passage of a data packet and/or to make a call over the Modem line. There are three types of filters involved: l Incoming Data Filters l Outgoing Data Filters l Call Fil[...]

  • Page 88

    Prestige 100WH Internet Access Router 7-2 Chapter 7 Filter Configuration Figure 7 - 1 . Outgoing Packet Filtering Process For incoming packets, your Prestige applies data filters only. Packets are processed depending upon whether a match is found. Y our Prestige allows you to customize the filter sets that you wish to use. The following sections de[...]

  • Page 89

    Prestige 100WH Internet Access Router 7-3 Chapter 7 Filter Configuration 7.1 Configuring a Filter Set In order to distinguish between the 12 filter sets, each filter set should have a name or some sort of Comments. You can edit these Comments in the following way: Step 1. From the Main Menu, select option [21. Filter Set Configuration] . Step 2. Wh[...]

  • Page 90

    Prestige 100WH Internet Access Router 7-4 Chapter 7 Filter Configuration Step 4. Once you press [Enter] to confirm your changes, Menu 21.1 - Filter Rules Summary appears. 7.1.1 Filter Rules Summary Menu The information displayed in the Menu 21.1 - Filter Rules Summary is read-only. From here, you can examine the parameters of each rule that you hav[...]

  • Page 91

    Prestige 100WH Internet Access Router 7-5 Chapter 7 Filter Configuration Table 7 -1. Abbreviations Used in the Filter Rules Summary Menu (continued) Abbreviations Description Filter Rules The filter rule parameters will be displayed here (see below). M Refers to More. [Y] means there are more rules to check. [N] means there aren’t more rules to c[...]

  • Page 92

    Prestige 100WH Internet Access Router 7-6 Chapter 7 Filter Configuration l If the filter type is GEN (generic), the following abbreviations listed in Table 7-3 will be used. Table 7 -3. Abbreviations Used If Filter Type Is GEN Abbreviation Description Off Offset Len Length For more information on configuring the filter rule parameters, refer to the[...]

  • Page 93

    Prestige 100WH Internet Access Router 7-7 Chapter 7 Filter Configuration 7.2.1 TCP/IP Filter Rule This section will show you how to configure a TCP/IP filter rule for your Prestige . Figure 7-4 displays Menu 21.1.1 TCP/IP Filter Rule. Figure 7 -4. Menu 21.1.1 - TCP/IP Filter Rule Menu 21.1.1 - TCP/IP Filter Rule Filter #: 1,1 Filter Type= TCP/IP Fi[...]

  • Page 94

    Prestige 100WH Internet Access Router 7-8 Chapter 7 Filter Configuration The following Table 7-4 describes how to configure your TCP/IP filter rule. Table 7 -4. TCP/IP Filter Rule Menu Fields Field Description Active Active and deactivate this filter rule. IP Protocol Specify the upper layer protocol number. The range for this value should be betwe[...]

  • Page 95

    Prestige 100WH Internet Access Router 7-9 Chapter 7 Filter Configuration Table 7 -4. TCP/IP Filter Rule Menu Fields (continued) Field Description More Specify if you want to pass the packet to the next filter rule before an action is taken. If More is [Yes], then Action Matched and Action Not Matched will be N/A. Log Determine if you wish to log th[...]

  • Page 96

    Prestige 100WH Internet Access Router 7-10 Chapter 7 Filter Configuration 7.2.2 Generic Filter Rule This section will show you how to configure the protocol-independent parameters for a Generic filter rule for your Prestige . (For information on the protocol-dependent fields, refer to the previous section, TCP/IP Filter Rule.) Figure 7-5 displays M[...]

  • Page 97

    Prestige 100WH Internet Access Router 7-11 Chapter 7 Filter Configuration Table 7-5 describes the fields in the Generic Filter Rule Menu. Table 7 -5. Generic Filter Rule Menu Fiel ds Field Description Offset Offset refers to the starting point from which you want to begin the comparison. The first byte has offset of 0. The range for this field is f[...]

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    Prestige 100WH Internet Access Router 8-1 Chapter 8 System Password Chapter 8 System Password Your must enter the correct password before the Prestige will allow you to access the configuration. The default password is 1234. As a security measure, you have three attempts to enter the correct password; after that, you will have to wait a predetermin[...]

  • Page 100

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  • Page 101

    Prestige 100WH Internet Access Router 9-1 Chapter 9 Telnet Configuration and Capabilities Chapter 9 Telnet Configuration and Capabilities 9.1 About Telnet Configuration When you first configure your Prestige , it must be done via the console port since your Prestige does not have the network parameters set yet. However, once your Prestige has been [...]

  • Page 102

    Prestige 100WH Internet Access Router 9-2 Chapter 9 Telnet Configuration and Capabilities 9.2 Single Administrator To prevent confusion and discrepancy on the configuration, your Prestige will only allows one user to login at any time. Your Prestige also gives priority to the console port over telnet. If you have already connected to your Prestige [...]

  • Page 103

    Prestige 100WH Internet Access Router 10-1 Chapter 10 System Maintenance Chapter 10 System Maintenance Your Prestige provides diagnostic tools that you can use to maintain your device. These tools include updates on system status, modem status, log and trace capabilities and upgrades to the system software. This chapter will describe how to use the[...]

  • Page 104

    Prestige 100WH Internet Access Router 10-2 Chapter 10 System Maintenance 10.1 System Status System Status is a tool to monitor your Prestige . Specifically, it gives you information on the status of your system software version, modem, and number of packets sent and received, as shown in Figure 10-2. Figure 10 -2. Menu 24.1 - System Maintenance - S[...]

  • Page 105

    Prestige 100WH Internet Access Router 10-3 Chapter 10 System Maintenance The following Table 10-1 describes the fields present in Menu 24.1 - System Maintenance - Status. It should be noted that items 1-17 in this Table 10-1 are READ-ONLY and are meant to be used for diagnostic purposes. Table 10 - 1 . System Maintenance - Stat us Menu Fields Field[...]

  • Page 106

    Prestige 100WH Internet Access Router 10-4 Chapter 10 System Maintenance Field Description 15. Collision Number of collisions (more than one station try to transmit at the same time) on the Ethernet.. 16. Name Displays the system name of your Prestige . This information can be modified in Menu 1 - General Setup. 17. RAS S/W Version The version numb[...]

  • Page 107

    Prestige 100WH Internet Access Router 10-5 Chapter 10 System Maintenance 10.2 Terminal Baud Rate You can set up different baud rates for the console port through Menu 24.2 - Terminal Baud Rate. Y our Prestige supports 9600 (default), 19200, 38400, and 115200bps for the console port. The terminal baud rate is displayed in Menu 24.2, as shown in Figu[...]

  • Page 108

    Prestige 100WH Internet Access Router 10-6 Chapter 10 System Maintenance Step 3. You will be given two options: 1. View Error Log. 2. Syslog and Accounting. The following sections describe the fields involved in the trace and log options. 10.3.1 View Error Log Selecting the first option from Menu 24.3 - System Maintenance - Log and Trace will displ[...]

  • Page 109

    Prestige 100WH Internet Access Router 10-7 Chapter 10 System Maintenance 10.3.2 Syslog And Accounting The Prestige uses the UNIX syslog facility to log the CDR (Call Detail Record) and system messages to a syslog server. Syslog and Accounting can be configured in Menu 24.3.2 - System Maintenance - Syslog and Accounting, as shown in Figure 10-6. Fig[...]

  • Page 110

    Prestige 100WH Internet Access Router 10-8 Chapter 10 System Maintenance Your Prestige sends three different types of syslog messages: Call information messages (i.e. CDR), Error information messages, and Session information messages. Some examples of these syslog messages are shown below: Call Information Messages: line 1 channel 1, call 41, C01, [...]

  • Page 111

    Prestige 100WH Internet Access Router 10-9 Chapter 10 System Maintenance 10.4 Diagnostic The diagnostic functions allow you to test aspects of your Prestige to determine if it is working properly. Menu 24.4 allows you to choose among various types of diagnostic tests to evaluate your system, as shown in Figure 10-7. Figure 10 -7. Menu 24.4 - System[...]

  • Page 112

    Prestige 100WH Internet Access Router 10-10 Chapter 10 System Maintenance The following Table describes the eight diagnostic test options available in Menu 24.4. Table 10 -3. System Maintenance Menu Diagnostic Test Options Fields Description Drop WAN Port This command will drop the current call. Reset WAN Port This command will reset the WAN Port. [...]

  • Page 113

    Prestige 100WH Internet Access Router 10-11 Chapter 10 System Maintenance Figure 10-8 displays an example of a successful connection after selecting option [3. Manual Call] in Menu 24.4. Figure 10 -8. Trace Display for a Successful IPCP Conne ction Via Manual Call Figure 10-9 shows a trace example where authentication failed. Figure 10 -9. Trace Di[...]

  • Page 114

    Prestige 100WH Internet Access Router 10-12 Chapter 10 System Maintenance 10.5 Backup Configuration Option 5 from Menu 24 - System Maintenance allows you to backup the current Prestige configuration to your workstation. Backup is highly recommended once your Prestige configuration is functioning. You must perform the backup and restore through the [...]

  • Page 115

    Prestige 100WH Internet Access Router 10-13 Chapter 10 System Maintenance 10.7 Firmware Update Firmware updates are only possible through the console prt. Note that this function will erase the old code before installing the new firmware. Do not attempt to update unless you have the new firmware at hand. There are two different firmware updates: RA[...]

  • Page 116

    Prestige 100WH Internet Access Router 10-14 Chapter 10 System Maintenance 10.7.1 Uploading Firmware Menu 24.7.1 shows you the instructions for uploading RAS code (firmware). If you answer yes to the prompt, the Prestige will reboot automatically. Press any key when you see the message “Press Any key to enter Debug Mode within 3 seconds.” to ent[...]

  • Page 117

    Prestige 100WH Internet Access Router 10-15 Chapter 10 System Maintenance 10.7.2 Uploading ROM File Menu 24.7.2 shows you the instructions for uploading ROM file. Uploading the ROM file replaces the entire ROM file system, which includes the Prestige ’s configuration, system- related data, the error log and the trace log. If you answer yes to the[...]

  • Page 118

    Prestige 100WH Internet Access Router 10-16 Chapter 10 System Maintenance 10.8 Command Interpreter Mode This option allows you to enter the command interpreter mode. A list of valid commands can be found by typing [help] at the command prompt. For more detailed information, check the ZyXEL Web site or send an e-mail to the ZyXEL Support Group. 10.9[...]

  • Page 119

    Prestige 100WH Internet Access Router 10-17 Chapter 10 System Maintenance 10.9.1 Blacklist Menu 24.9.2 shows a list of telephone numbers that have been blacklisted. Figure 10 -16. Menu 24.9.2 - Blacklist The phone numbers on this list are numbers that have had problems connecting in the past and therefore cannot be manipulated by you. You can only [...]

  • Page 120

    Prestige 100WH Internet Access Router 10-18 Chapter 10 System Maintenance 10.9.2 Budget Management Menu 24.9.3 shows the Budget Management statistics for outgoing calls. Figure 10 -17. Menu 24.9.3 - Budget Management The total budget is the time limit on the accumulated time for outgoing call to a remote node or for calling back to the dial-in user[...]

  • Page 121

    Prestige 100WH Internet Access Router 11-1 Chapter 11 Troubleshooting Chapter 11 Troubleshooting This chapter covers ways of dealing with potential problems you may run into when using your Prestige . After each problem description, some instructions are provided to help you to diagnose and to solve the problem. 11.1 Problems Starting Up the Presti[...]

  • Page 122

    Prestige 100WH Internet Access Router 11-2 Chapter 11 Troubleshooting 11.2 Problems With the Modem Table 11 -2. Troubleshooting a WAN Port Connection Symptoms Corrective Action No modem/ TA lights are on while placing a call Check if the modem/TA is properly connected to the wall jack. 11.3 Problems with the LAN Interface Table 11 -3. Tr oubleshoot[...]

  • Page 123

    Prestige 100WH Internet Access Router 11-3 Chapter 11 Troubleshooting 11.4 Problems Connecting to a Remote node or ISP Table 11 -4. Troubleshooting a Connection to a Remote Node or ISP Symptoms Corrective Action Check Menu 24.1 to verify the WAN port status. If it indicates [down], then refer to the section on the WAN port problems. In Menu 24.4.5,[...]

  • Page 124

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  • Page 125

    Prestige 100WH Internet Access Router I- 1 Index Index 10Base-T, xv, 1-4, 1-6, 2-2, 2-4  Active field, 3-13 Asynchronous, 1-3  Backup Configuration, 10-12 Backup ISP Account, 3-12 Baud Rate, 10-5 Branch Office, 1-8  Call Control blacklist, 10-16, 10-17 budget management, 10-16, 10-18 Call Control Parameters, 2-14, 2-16 Callback budget, 6-6[...]

  • Page 126

    Prestige 100WH Internet Access Router I- 2 Index  Manual Call, 10-10, 10-11 Metric, 5-4, 5-8 Modem external modem, 1-1  NAT, 1-2, 3-10  PAP, 1-2, 1-9, 4-4, 6-5 Password, 1-2, 2-6, 2-8, 2-9, 3-7, 3-8, 3-14, 4-3, 4-4, 6-5, 6-9, 8-1, 11-3 Phone Number pri(mary), 3-8 sec(ondary), 3-8, 4-4 Power Adapter, 2-1, 2-4 PPP, 1-2, 1-3, 3-14, 4-5, 4-7, [...]