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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of ZyXEL Communications 2602RL-D3A, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of ZyXEL Communications 2602RL-D3A should contain:
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of ZyXEL Communications 2602RL-D3A alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of ZyXEL Communications 2602RL-D3A, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the ZyXEL Communications service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of ZyXEL Communications 2602RL-D3A.
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Table of contents for the manual
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Page 1
Prestige 2602 RL-D3A Support Notes V ersion 3. 40 Sep. 2007[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop y right (c) 2007 ZyXEL Co m munications Cor poration. 2 INDEX APPLICA TION NOTES .............................................................................................................................................................. 6 G ENERAL A PPLICA TION N O TES ........................[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 3 Call Return ........................................................................................................................................................................ 120 Distinctive Ringing ......................................[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 4 Does Pres tige support dynam ic IP addressing? ................................................................................................................ 134 What is the difference between the internal IP and the real IP from my ISP? ...[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 5 What is voice q uality? ................................ ...................................................................................................................... 142 How are voice q uality normally rated? ........................[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 6 Application Notes General Application Notes Internet Conne ction A typical Internet acce ss application of the Prestige is shown below. For a s mall office, there are some components needs to be checked before accessing the Internet. Befor[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 7 All PCs must have an Ethernet adapter card installed. If you onl y have one PC, connect the PC's Ethernet adapter to the Prestige's LAN port with a crossover (red one) Ethernet cable. If you have more than one PC , both the P[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 8 The following procedure is for the most typical usage of the Prestige where you have a single -user account (SUA). The Pres tige supports embedded web server that allows you to use Web browser to configure it. Before configuring the router usi[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 9 The Web screen shown below takes PPPoE as the example.[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 10 Setup the Prestige as a DHCP Relay What is DHCP Relay ? DHCP stands for Dynamic Host Configuration Prot ocol. In addition to the DHCP server feature, the P2602 supports the DHCP relay function. When it is configured as DHCP s erver, it as[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 11 LAN clients. W hen it is configured as DHCP relay, it is reponsab le for forwarding the requests and responses negotiating between the DHCP clients and the server. See figure 1. Setup the Prestige as a DHCP Client 1. Toggle the DHCP to Re[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 12 Edit IP Alias= No Press ENTER to Confirm or ESC to Cancel: Configure an Internal Server Behind SUA Introduction If you wish, you can make internal servers (e.g., Web, ftp or mail server) accessible for outside users, even though SUA makes[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 13 To make a server visible to the outside world, specify the port number of the s ervice and the ins ide address of the server in 'Menu 15.2.1', Multiple Server Configuration. The outs ide users can access the local server using the P[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 14 DNS (Domain Name Server) 53 www -http (W eb) 80 Configure a PPTP ser ver Behind SUA Introduction PPTP is a tunneling protocol defined by the PPTP forum that allows PPP packets to be encapsulated within Internet Protocol (IP) packets and f[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 15 Since PPTP encapsulates its data stream in the PPP protocol, the VPN requires a s econd dial -up adapter. This second dial-up adapter for VPN is added during the insta llation phase of the Upgrade in addition to the first dial-up adapter that[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 16 o PPTP client setup (W in9x) Add one VPN connection from Dial-Up N etworking by entering the correct username & password and the IP address of the Prestige's Internet IP address for logging to NT RAS server . Set the Internet[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 17 Internet. If the Internet connection between two LANs is achieve, you can place a VPN ca ll from the remote Win9x client. For example: C: ping 203.66.113.2 When a dial-up connection to ISP is established, a default gateway is assigned to the[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 18 Using NA T / Multi-N A T What is Multi-NA T? NAT (Network Address Translation-NAT RFC 16 31) is the translation of an Internet P rotocol address used within one network to a different IP addres s known within another network. One network [...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 19 1. NA T Mapping T y pes NAT supports five types of IP/port mapping. They are: 2. One to One In One- to -One mode, the Prestige maps one ILA to one IGA. 3. Many to One In Many- to -One mode, the Prestige maps multiple ILA to one IGA. This is e[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 20 The following table summarizes these types. NA T T ype IP Mapping Mapping Dir ection One- to -One ILA1<--->IGA1 Both Many- to -One (SUA/P A T) ILA1---->IGA1 ILA2---->IGA1 ... Outgoing Many- to -Many Overload ILA1---->IGA1 ILA2-[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 21 You apply NAT via menus 4 and 11.3 as dis played next. Th e ne xt figure how you apply NAT for Internet access in menu 4. Enter 4 from the Main Menu to go to Menu 4- Internet Ac cess Setup . Menu 4 - Intern et Acces s Setup ISP's Name= M[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 22 Overload mappin g. Select Full Featur e when you require other mapping t ypes. It is a c onvenient, pre-configured, read on ly , M any- to -One mapping set, suf ficient fo r most pur poses and helpful to people already familiar with SUA in pr[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 23 Menu 15.1 - Addres s Mappin g Sets 1. 2. 3. 4. 5. 6. 7. 8. 255. SUA (r ead on ly) Enter Set Number to Edi t: Let's first look at Option 255. Option 255 is equivalent to SUA in p revious ZyXEL routers. The fields in this menu cannot be ch[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 24 The following table explains the fields in this screen. Please note that the fields in this menu are read-only. Field Description Option/Example Set Name This is the name of the set y ou selected in Menu 15.1 or enter the name of a new set yo[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 25 9. 10. A ction= Edit , S elect Rule= 0 P ress ENTER to Conf irm or ESC to Canc el: We will jus t look at the differences from the previous menu. Note that, this screen is not read only, so we ha ve extra Action and Select Rule fields. Not als[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 26 L ocal IP: Start= 0.0.0.0 End = N/A G lobal IP: Start= 0.0.0.0 End = N/A P ress ENTER to Conf irm or ESC to Canc el: The following table describes the fields in this screen. Field Description Option/Example T y pe Press [SP ACEBAR] to toggle [...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 27 The NAT Server Set is a list of LAN side servers mapped to external ports (similar to the old SUA menu of before). If you wish, you can make in side servers for different services , e.g., Web or FTP, visible to the o utside users, even though[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 28 2. 21 21 192. 168.1.33 3. 80 80 19 2.168.1.36 4. 0 0 0 .0.0.0 5. 0 0 0 .0.0.0 6. 0 0 0 .0.0.0 7. 0 0 0 .0.0.0 8. 0 0 0 .0.0.0 9. 0 0 0 .0.0.0 10. 0 0 0 .0.0.0 11. 0 0 0 .0.0.0 12. 0 0 0 .0.0.0 Press ENTER to Co nfirm or ESC to Ca ncel: The mo[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 29 Menu 4 - Intern et Acces s Setup ISP's Name= MyISP Encapsulati on= PP PoE Multiplexin g= LLC-based VPI #= 0 VCI #= 33 ATM QoS Typ e= UBR Peak Cell Rate (PCR)= 0 Sustain C ell Ra te (SCR)= 0 Maximum B urst S ize (MBS) = 0 My Login= c so@z[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 30 From Menu 4 shown above simply choose the SUA Only option from the NAT field. This is the Many - to -One mapping discussed earlier. The SUA read only option from the NAT field in menu 4 and 11.3 is specifically pre-configured to handle this c[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 31 8. 0 0 0 .0.0.0 9. 0 0 0 .0.0.0 10. 0 0 0 .0.0.0 11. 0 0 0 .0.0.0 12. 0 0 0 .0.0.0 Press ENTER to Co nfirm or ESC to Ca ncel: 3. Using Multiple Global IP addresses for clients and servers (One - to -One, Many- to -One, Server Set mapping type[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 32 Step 1: In this case, we need to configure Address Mapping Set 1 from Menu 15. 1-Address Mapping Sets . Therefore we must choos e the Fu ll Feature option from the NAT field in menu 4 or menu 11.3, and assign IGA3 to Prestige WAN IP Address. [...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 33 St art= 192.168.1.10 End = N/A G lobal I P: St art= [Enter IGA1] End = N/A P ress ENTER to Conf irm or ESC to Canc el: Rule 2 Setup: Selecting One- to -One type to map the FTP Server 2 with ILA2 (192.168.1.11) to IGA2. M enu 15.1.1.2 - - Rule[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 34 P ress ENTER to Conf irm or ESC to Canc el: Rule 4 Setup: Select Server type to map our web server and mail server with ILA3 (192.168.1.20) to IGA3. M enu 15.1.1.4 - - Rule 4 Typ e: Server L ocal IP: Start= N/A End = N/A G lobal IP: St art= [[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 35 9. 10. Press ESC or RETURN to Exit: Step 3: Now we configure all other incoming traffic to go to our web server aand mail server from Menu 15. 2 - NAT Server Setup (not Set 1, Set 1 is used for SUA Only case). Menu 15.2 - NAT S erver Setup Ru[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 36 Some s ervers providing Internet applications suc h as some mIRC s ervers do not al low us ers to login using the same IP address. In this case it is better to u se Many- to -Many No Overload or One- to -One NAT mapping types, thus each user [...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 37 L ocal IP: St art= 192.168.1.10 End = N/A G lobal IP: St art= [Enter IGA1] End = N/A P ress ENTER to Conf irm or ESC to Canc el: M enu 15.1.1.2 - - Rule 2 Typ e: One-to - One L ocal IP: St art= 192.168.1.11 End = N/A G lobal IP: St art= [Ente[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 38 P ress ENTER to Conf irm or ESC to Canc el: Prestige supports multiple type of NA T mapping rules SUA One to One Many to One Many to Many overload Many One to One Server The following table summarizes these ty pes. NAT[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 39 ... Server (SUA) Server 1 IP< --- >IGA1 Server 2 IP< --- >IGA1 A bout Filter & Filter Examples How does ZyXEL filter wo rk? Filter S tructure The Prestige allows you to configure up to twelve filter s ets with six rules in[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 40 Filter T ypes and SUA Conceptually, there are two ca tegories of filter rules: device and p rotocol . The Generic filter rules belong to the device category; they act on the raw data from/to LAN and WAN. The IP and IPX filter rules belong[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 41 In order to allow us ers to specify the local network IP address and port num ber in the filter rules with SUA connections, the TCP/IP filter function has to be executed before SUA for WAN outgoing packets and after the SUA for WAN incoming I[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 42 same error if you try to activate a Generic filter rule in a filter set that has alrea dy had one or more active TCP/IP (or IPX) filter rules. Menu 21.1.1: Menu 21.1.1 - Generi c Filter Rule F ilter #: 1,1 F ilter Type= Generic Filter Rul e A[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 43 M ore= No Log= None A ction Matched= Che ck Next Rule A ction Not Matched= Check Next Rule P ress ENTER to Conf irm or ESC to Canc el: Saving to ROM. Please wait... Protocol and d evice ru le cannot be active toge ther To separate the device [...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 44 Outgoing: Session Options: My Login= te stt Edit Filter Se ts= Yes My Passwor d= *** ** Authen= CH AP/PAP Press ENTER to Confirm or ESC t o Cancel: Menu 11.5: Menu 11.5 - Remote Node F ilter I nput Filter Sets: protocol f ilters= device filte[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 45 1. The outbound packet type (protocol & port number) 2. The source IP address Generally, the outbound packets for Web service could be as following: a. HTTP packet, TCP (06) protocol with port number 80 b. DNS packet, TCP (06) protocol wi[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 46 2. Rule one for (a). http packet, TCP(06)/Port number 80 Menu 21. 1.1 - TCP/IP Filter Rule F ilter #: 1,1 F ilter Type= TCP/IP Filter Rule A ctive= Yes I P Protocol= 6 IP Sou rce Route= No D estination: IP Add r= 0.0.0.0 IP Mask= 0.0.0.0 Port[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 47 Source: IP Addr= 0.0.0.0 IP Mask= 0.0.0.0 Port # = Port # Comp= None T CP Estab= No M ore= No Log= N one A ction Matched= Dro p A ction Not Matched= Check Next Rule P ress ENTER to Conf irm or ESC to Canc el: 4. Rule 3 for (c). DNS packet UDP[...]
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Page 48
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 48 Menu 21.1 - Filter Rules S ummary # A Type Filte r Rules M m n - - - --- ---------------- ------------------- --- - - - 1 Y IP Pr= 6, SA=0.0 .0.0, DA=0.0.0. 0, DP=80 N D N 2 Y IP Pr= 6, SA= 0.0.0.0, DA=0.0.0. 0, DP= 53 N D N 3 Y IP Pr= 17, SA[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 49 2. One rule for blocking all packets from this client Menu 21. 1. 1 - TCP/ IP Filter Rule F ilter #: 1,1 F ilter Type= TCP/IP Filter Rule A ctive= Yes I P Protocol= 0 IP Sou rce Route= No D estination: IP Add r= 0.0.0.0 IP Mask= 0.0.0.0 Port [...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 50 This configuration ex ample shows you how to use a Generic Filter to b lock a specific MAC address of the LAN. Before you Begin Before you configure the filter, you need to know the MAC addres s of the client first. The MAC address can be pro[...]
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Page 51
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 51 + Internet Proto col - Version (MSB 4 bits): 4 - Head er length (LSB 4 b its): 5 - Serv ice type: Precd=Ro utine, De lay=Normal, Thr put=No rmal, Rel i=Normal - Total length: 60 (Oct ets) - Fragment ID: 60172 - Flag s: May be fragment ed, Las[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 52 Me nu 21.1.1 - Generic Filter Rul e F ilter #: 1,1 F ilter Type= Generi c Filter Rule A ctive= Yes O ffset= 6 L ength= 6 M ask= ffffffffffff V alue= 0080c84cea63 M ore= No Log= N one A ction Matched= Dro p A ction Not Matched= Forward Key Set[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 53 Action Matched= Enter the action you want if the masked packet matches the ' V alue'. In this case, we wi ll drop it. Action Not Matched= Enter the action you wa nt if the masked packet does not match the 'V alue'.[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 54 A filter for blocking the NetBIOS packets Introduction The NETBIOS protocol is us ed to sha re a Microsoft comupter of a workgroup. For the security concern, the NetBIOS connection to a outside hos t is blocked by Prestige router as facto[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 55 S et # Comme nts Set # Co mments - ----- ------------- ---- --- --- ---------- ------- 1 NetBIOS _WAN 7 ______ _________ 2 NetBIOS _LAN 8 ______ _________ 3 _______ ________ 9 ______ _________ 4 _______ ________ 10 _______________ 5 _______ _[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 56 Rule 2-Destination port number 137 with protocol number 17 (UDP) Menu 21. 1.2 - TCP/IP Filter Rule F ilter #: 1,2 F ilter Type= TCP/IP Filter Rule A ctive= Yes I P Protocol= 17 IP Sou rce Route= No D estination: IP Add r= 0.0.0.0 IP Mask=[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 57 I P Protocol= 6 IP Sou rce Route= No D estination: IP Addr= 0.0.0.0 IP Mask= 0.0.0.0 Port #= 138 Port # Comp= Equal Source: IP Addr= 0.0.0.0 IP Mask= 0.0.0.0 Port #= 0 Port # Comp= None T CP Estab= No M ore= No Log= N one A ction Matched= Dro[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 58 A ction Matched= Dro p A ction Not Matched= Check Next Rule P ress ENTER to Conf irm or ESC to Canc el: Rule 5-Destination port number 139 with protocol number 6 (TCP) Menu 21. 1.5 - TCP/IP Filter Rule F ilter #: 1,5 F ilter Type= TCP/IP [...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 59 F ilter Type= TCP/IP Filter Rule A ctive= Yes I P Protocol= 17 IP Sou rce Route= No D estination: IP Add r= 0.0.0.0 IP Mask= 0.0.0.0 Port #= 139 Port # Comp= Equal Source: IP Addr= 0.0.0.0 IP Mask= 0.0.0.0 Port #= 0 Port # Comp= None T CP Est[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 60 Apply the first filter set 'NetBIOS_W AN' to the 'Output Pr otocol Filter' in the remote node setup. Configure the second filter set 'NetBIOS_LAN' by selecting the Filter Set number 2. Rule 1-Source port [...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 61 I P Protocol= 17 IP Sou rce Route= No D estination: IP Add r= 0.0.0.0 IP Mask= 0.0.0.0 Port #= 53 Port # Comp= Equal Source: IP Addr= 0.0.0.0 IP Mask= 0.0.0.0 Port #= 137 Port # Comp= Equal T CP Estab= N/A M ore= No Log= N one A ction Matche [...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 62 protocol filters= 2 device f ilters= O utput Filter Sets: protocol filt ers= device f ilters= Using the Dynamic DNS (DDNS) 1. What is DDNS? The DDNS service, an I P Registry provides a public central database where information such as email a[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 63 Menu 1 - Gener al Se tup System Name = Pres tige Location= Contact Per son's Name= Domain Name = Edit Dynami c DNS= Yes Route IP= Y es Bridge= No Menu 1.1 - Con figure D ynamic DNS Servi ce Provid er= WWW.D ynDNS. ORG Activ e= Yes Host= [...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 64 Password Enter the password that the DDNS server gives to you. Enable W ildcard Enter the host name for the wildcard function that the WWW .DYNDNS.ORG supports. Note that W ildcard option is available only when the provider is WWW .DYNDNS.ORG[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 65 The current Internet-stand ard MIB, MIB-II, is defined in RFC 1213 and contains 171 objects. Thes e objects are grouped by protocol (including TCP, IP, UDP, SNMP, and other categories, including 'system' and 'interface.' T[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 66 2. SNMPv1 Operations SNMP itself is a simple request/response protocol. 4 SNMPv1 operations are defined as below. Get Allows the NMS to retrieve an object variable from the agent. GetNext Allows the NMS to ret rieve the next object va[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 67 so on) and the objec t value s involved in the ope ration. The following figure shows the SNMPv1 message format. The SNMP PDU contains the following fields: PDU type Specifies the t ype of PD U. Request ID Associates requests with res[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 68 warmS tart (defined in RFC-1215) : If the machine warmstarts, the trap will be sent after booting. linkDown (defined in RFC-1215) : If any link of IDSL or WAN is down, the trap will be sent with the port number . The port number is it[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 69 4. Configure the Pres tige for SNMP The SNMP related settings in Prestige are configured in menu 22, SNMP Configuration. The following s teps describe a simple setup procedure for configuring all SNMP settings. Menu 22 - SNMP Configuratio n S[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 70 Tra p: Community= public Destinat ion= 192.168.1.33 Pre ss ENTER to Confir m or ESC to Cancel: Key Settings: Option Descriptions Get Community Enter the correct Get Communit y . This Get Communit y must match th e 'Get -' and '[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 71 Configuration: 1. Active , use the space bar to turn on the syslog option. 2. Syslog IP Address , enter the IP address of the UNIX server that you wish to send the syslog . 3. Log Facility, use the space bar to toggle between the 7 dif ferent[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 72 L 02 Call Terminated C02 Call Terminated Example: Feb 14 16:57:17 192.168.1.1 ZyXEL Communications Corp.: board 0 line 0 channel 0, c all 18, C01 Incoming Call OK Feb 14 17:07:18 192.168.1.1 ZyXEL Communications Corp.: board 0 line 0 channel [...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 73 pr ot: Protocol (TCP,UDP,ICMP) spo: Sour ce port dpo: Destination port Example: Jul 19 14: 44:09 192 .168.1.1 ZyXEL Communica tions Cor p.: IP[Sr c=202. 132.154.1 Dst=192. 168.1. 33 UDP spo=0035 dpo =05d4] }S03>R01m F Jul 19 14: 44:13 192.[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 74 Using IP Alias What is IP Alias ? In a typical en vironment, a LAN router is required to connect two local networks. The Prestige can connect three loca l networks to the ISP or a remote node, we ca ll this function as ' IP Alias&apo[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 75 Two new protocol filter interfaces in menu 3.2.1 allow you to accept or deny LAN packets from/to the IP alias 1 and IP alias 2 go through the Pres tige. The filter s et in menu 3.1 is used for main network configured in menu 3.2. IP Alias[...]
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Page 76
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 76 Edit IP Alias T ogg le to 'Y es' to enter menu 3.2.1 for setting up the second and third networks. 2. Edit the second an d third networks in menu 3.2.1 by configuring the Prestige's second and third LAN IP addresses. Menu 3.2.1[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 77 Call schedu ling enables the mechanisim for the Prestige to run the remote node connection according to the pre-defined schedule.This feature is just like the s cheduler ina video recorder which records the program according to the specified [...]
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Page 78
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 78 4 ___ ____________ 10 _______________ 5 ___ ____________ 11 _______________ 6 ___ ____________ 12 _______________ Enter Schedule Set Number to Configu re= 1 Edit Name= Zy XEL Press ENTER to Con firm or ESC to Can cel: 3. The Menu 26.1 Schedul[...]
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Page 79
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 79 S tart Date Star t date of thi s sch edule rule. It can be unmatched with weekda y setting. For example, i f Start Date is 2004/10/02(Monday), but Monday settin g in weekday can be No. How Often If once is selected, all weekda y settings will[...]
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Page 80
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 80 Session Op tions: Edit Fil ter Sets= No Idle Tim eout(sec) = 100 Edit Traff ic Red irect= No Press ENTER to Co nfirm or ESC to Ca ncel: T ime Service in Prestige There is no RTC (Real -Time Clock) chip so the Prestige should launch a mech[...]
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Page 81
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 81 Press ENTER to Confirm or ESC to Cancel: Using IP Multicast What is IP Multicast ? T raditionall y , IP p ackets are transmitted in two ways - unicast or broad cast. Multicast is a third way to deliver IP packets to a group of hosts. Host[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 82 IP Subnet Mask= 255.255.255.0 RIP Direc tion= Both Version = RIP- 2B Multicast = IGMP- v2 IP Polici es= Edit IP A lias= No Press ENTER to Co nfirm or ESC to Cancel: Enable IGMP in Prestige's remote node in menu 11.3: Menu 11.3 - Remo te [...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 83 Using Prestige traffic redirect What is T raffic Redirect ? Traffic redirec t forwards WAN traffic to a backup gateway when Prestige cannot connect to the Internet through it's normal gateway. Thus make your backup gateway as an auxi[...]
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Page 84
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 84 Check Mechan ism = DSL Link Check WAN IP Ad dress1 = 0.0.0.0 Check WAN IP Ad dress2 = 0.0.0.0 Check WAN IP Ad dress3 = 0.0.0.0 KeepAli ve Fail T oleran ce = 5 Recover y Interva l(sec) = 60 ICMP Ti meout(sec ) = 0 Traffic R edirec t = Yes Key [...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 85 Label Description Redirect Active Select this check box to have the Prestige use traffic redirect if the nor mal WAN connection goes down. If you activate traffic redirect, you must configure at least one Check WAN IP Address . Metric This fi[...]
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Page 86
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 86 Devices : Network devices, such as networking gatewa ys, TV , refrigerators, printers...etc, which provides services. Services : Services a re p rovided by devices, suc h as time services provided by alarm clocks. In UPnP , services a[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 87 Eventing : De vices ca n send event message to notify co ntrol points if there is any update on services provided. Presentation : Each device can provide their own con trol interface by UR L link . So that users ca n go to the device&[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 88 Go to Advanced->UPnP , check two boxes, Active UPnP feature and Allow users to make configuration changes through UPnP. The first check box enables UPnP function in this device. The second check box allows users' application to change[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 89 3. Start a Video conversation with one online user. 4. On the opposite side, your partner selects Accept to accept your conversation request.[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 90 5. Finally, your video conversation is achieved.[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 91 PSTN Lifeline A pplication No tes Usage of PSTN Lifeline By us ing the PSTN lifeline function, you can make and receive regular PSTN phone calls in coexistence with VoIP service on the same set of phone . This ca n be done by simply assigning[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 92 This ca n b e ap plied on the emergency situation such as for contacting police, fire or emergency medical services when is powerless situation. On the following sec tion, it tells you how to configure lifeline under P2602RL – D3A WEB GUI. [...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 93 After configuring the PSTN setup, click “ Apply ” to save changes back to P2602RL – D3A. Note: It is recommended to configure your local eme rgency services such as Police Dept, Fire Dept , Emergency Medical services phone number in thi[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 94 Figure 2 Splitterless type 1. The P2602RL-D3A includes a DSL cable and a RJ-11 cable. Connect the DSL cable to the DSL port and connect RJ-11 to Lifeline port. 2. You need to obtain a regular PSTN Y connector from regular phone shop. 3. Conne[...]
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Page 95
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 95 from that of the s ignaling. SIP handles telephone calls and can interface with traditional circuit -switched telephone networks . The Prestige can hold up to two SI P account simultaneously please follow the below instruction to configure th[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 96 Step 4. Check active sip box if you like to us e this account and fill in the account informat ion the ITSP provided you in the SIP setting category. Which will normally include you SIP nu mber, SIP local port, SIP server address, SI P server[...]
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Page 97
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 97 Enter the SIP register server’s address in this field. If you w ere not given a register server address, then enter the address from the SIP Server Address field again here. REGISTER Server Port Enter the SIP register server’s listening p[...]
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Page 98
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 98 To configure the phone port setting, please follow the below step. Step 1. Open the we b browser from your workstation to connect to the Pres tige by entering the Management IP address of the Prestige. T he default management IP of Prestige i[...]
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Page 99
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 99 quietest and 1 is the loudest. G.168 Activ e Select th is check box to cancel th e echo caused by the so und of your voice reverberating in the telephone receiver w hile you talk. VAD Support Select this check b ox to use Voice Activity Det e[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 100 Each field's detail description of the page is listed below. Label Description SIP Account This read-only field displays the number of the SIP account that you are configuring. The changes that you save in th is page affect the Prestige[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 101 URL Type Select SIP to have the Prestige include the domain name with the SI P number in the SIP messages that it sends. Select TEL to have the Prestige use the SIP number without a domain name in the SIP messages that it sends. Expiration D[...]
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Page 102
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 102 Select RFC 2833 to send the DTMF tones in RTP packets. Select PCM (Pulse Code Modulation) to include the DTMF tones in the voice data stream. T his method w orks best when you ar e using a codec that does not use compression (like G.711). Co[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 103 To configure phone book for speed dial please follow the below step. Step 1. Open the we b browser from your workstation to connect to the Prestige by entering the Management IP address of the Prestige. T he default management IP of Prestige[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 104 Label Description Speed Dia l Select a speed dial key combination from the drop-down list box. SIP Number Enter the SIP number of the party that you will call (use th e number or text that comes before the @ symbol in a fu ll SIP URI). You c[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 105 Voice – Common Settings Click VoIP -> Phone -> Common to display the following screen. Use this screen to configure Immediate Dial Click VoIP -> Phone -> Region to display the following screen. Use this screen to configure VoIP[...]
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Page 106
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 106 phones). Call Servi ce Mode Use this field to set how the Prestige handles supplementary phone services (call hold, call waiting, call transfer and three-way confe rence calls). Select the mode that your voice service provider supports. Sele[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 107 Each field's detail description of the page is listed below. Label Description SIP TOS Priority Type a priority for voice transmissions. The Prestige applies Type o f Service priority tags with this priority to voice traffic that it tra[...]
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Page 108
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 108 Unconditional Forward to Num ber Enable this feature to have the Prestige forward incoming calls to the number that you c onfigure. Busy Forward to Number Enable thi s feature to have the P restige forward incoming calls to the number that y[...]
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Page 109
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 109 Label Description Table Number Select which call forwarding table y ou want to configure. You can configure a different call forwarding table for each SIP account or use the sa me call forwarding table for both. The following applies to the [...]
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Page 110
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 1 10 Number specify here. Condition Select under what circumstances you want the Prestige to use this call forwarding entry. Select Unconditional to have the Prestige immediately forward any calls from the number specified in the Incoming Call N[...]
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Page 111
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 111 If there is a second call to your telephone number, you will hear a call waiting tone. Scenario A calls B and start conversation C calls A In this scenario, there are 3 kinds of action available: Below call flow graphs could help you better [...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 1 12 Scenario 3 : If A press es flash key + 2, A will put B on hold and answer C. Three W a y Conference setup[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 1 13 Three Way Conference function makes it possible to set up a conference call with three subscribers all able to participate at the same time. T o configure Thr ee W ay Conference , please foll ow the below steps: Step 1 . A is on the phone t[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 1 14 Call T ransfer setup This feature allows transfer an incoming call (that you have answered) to another phone. Note: The primary call between user A and user B must be answered before transfer can be initiated. Three kinds of call transfer s[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 1 15 If user A does not want to communicate with user B or us er C after call transfer, user A could choose Blind Transfer. T o active Blind T ransfer please follow the below step: Step 1: A flash, B MOH (Music On Hold). Step 2: A dial *98# + C?[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 1 16 T o active Consult On - hold T ransfer please follow the below step: Step 1: A flash, B MOH (M usic On Hold). Step 2: A dial *98# + C’s Number . Step 3: C rings, A hears the ring back tone. Step 4: C off hook, A and C start conversation. [...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 1 17 T o active Attendant T ransfer please follow the below step: Step 1: A flash, B MOH (Music On Hold). Step 2: A dial to C. Step 3: C rings, A hears the ring back tone. Step 4: C off hook, A and C start Conversation. Step 5: A flash + *98#. S[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 1 18 the system. For example, if you ar e on an active call at your phone, you can park the call by press *97# + park number. Someone on another phone in the system can then dial the call park number to pick-up the call. Note: The caller must st[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 1 19 Call Pickup Call Flow To pick up the call please only need to input #97# and the park number: In below graph, user B press #97# + park number (5000) to pick up the call.[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 120 Call Return With call return, you can place a call to the last number that called you (either answered or missed). The last incoming call can be through either SIP or PSTN. Two application scenario: 1. A missed a call from B. 2. A made a suc[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 121 Distinctive Ringing With the dis tinctive ring feature, you can assign different ringing tones to different incoming calls, based eithe r on the number that calls you or from where the call originates (SIP, PSTN or internal). Use this featur[...]
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Page 122
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 122 Do Not Disturb (DND) This feature allows you to set your phone not to ring when someone calls you. You can set each phone independently using its keypad, or configure global setting for all phones using the command line. How to configure DND[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 123 on phone keypad, it will implement this feature. Hot Line (Auto Dial) This feature enables the device to make a call to a predefined number as soon as the phone i s off hook. Application Scenario: 1. Configure the Hot Line setting first. 2. [...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 124 Music on hold This feature allows you to put a call on hold and have the other person hear a piece of audio (music, speec h, etc.) you previously recorded. Application Scenarios: When one side (A) presses flash or reserve key to put a ca ll [...]
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Page 125
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 125 MWI Message Waiting Indication is a common feature of tele phone networks. It typically involves an audible or visible indication that messages ar e waiting, such as playing a special dial tone (which in telephone networks is called message-[...]
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Page 126
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 126 You may co nfigure MWI feature eas ily on P2602RL-D3A web GUI: VoIP > SIP > SIP setting > Advanc ed Early Media Early media allows the Caller to listen to some music being played fr om the remote side (e.g. be from the media server [...]
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Page 127
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 127 Country Code Some VoI P parameters/s ettings have different values ac cording to which country you live in now. L ike tone, ring, flash time etc...It is a lot of trouble to change it one by one once you relocate to a different country. This [...]
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Page 128
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 128 F AQ ZyNOS FAQ What is ZyNOS? ZyNOS is ZyXEL's proprietary Network Operating System. It is the platform on all Prestige routers that delivers network services and applications. It is designed in a modular fashion so it is easy for devel[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 129 c. Press "F/W Upload" tab. d. Press "browse" button and point to the directory where the firmware you want to upload is kept and press "Upload" button. e. It will prompt you the fi rmware is upload successful an[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 130 e. Press "Save file" and browse to where you want the f ile be save. f. Press "Save" button. How do I backup/restore configurations by using FTP client program v ia LAN? a. Use the a FTP client program in your PC (such as[...]
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Page 131
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 131 the opposite direction), the checksums are recomputed, and the packet is delivered to its true destination. This i s because SUA keeps a table of the IP addresses and por t numbers of the local systems currently using it. What is the differe[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 132 Product FAQ What is the Prestige Integrated A ccess Device? The Pres tige s eries fulfills a range of application environments, from small and medium businesses, SOHO, or Telecommuters, to home user or education ap plications. Prestige'[...]
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Page 133
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 133 Does the Prestige support PPPoE? Yes. The Prestige supports PPPoE since ZyNOS 2.50. How do I know I am using PPPoE? PPPoE requires a user account to login to the provider's server. If you need to conf igure a user name and password on y[...]
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Page 134
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 134 Does Prestige support dynamic IP addressing? The Prestige supports either a static or dynamic IP address from ISP. What is the difference between the internal IP and the real IP from m y ISP? Internal IPs is sometimes referred to as virtual [...]
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Page 135
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 135 How do I used the reset button, m ore over what field of p arameter w ill be reset by reset button? You ca n used a s harp pointed objec t insert it into the little reset hole beside the power connector. Press down the reset button and hold [...]
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Page 136
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 136 Cable modems on the same node share bandwidth, which means that congestion is created when too man y people are on simultaneously. One u ser downloading large graphic or video file s can use a significant port ion of shared bandwidth, slowin[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 137 a. Support Non-NA T Frie ndl y Appli cations Some s ervers providing Internet applications suc h as some mIRC s ervers do not allow users to login using the same IP ad dress. Thus, users on the same network can not login to the same server s[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 138 NA T T ype IP Mapping One- to -One ILA1<--->IGA1 Many- to -One (SUA/P A T) ILA1<--->IGA1 ILA2<--->IGA1 ... Many- to -Many Overload ILA1<--->IGA1 ILA2<--->IGA2 ILA3<--->IGA1 ILA4<--->IGA2 ... Many- to[...]
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Page 139
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 139 What is DDNS? The Dynamic DNS service allows you to alias a dynamic IP address to a static hos tname, allowing your computer to be more ea sily accessed from various locations on the Internet. To use the service, you must first apply an acco[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 140 Can the Prestige SUA handle IPs ec p acket s se nt by the VPN gateway behind Prestige? Yes, the Pres tige's SUA can handle IPsec ESP Tunneling mode. We know when pack ets go through SUA, S UA will change the source IP address and source[...]
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Page 141
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 141 Can I connect more than one phone on the phone port? Yes, P2602RL – D3A supports REN (Ringer Equivalence Number), it can determine the number of devices that is connected to the phone line. P2602RL – D3A can support up to three devices p[...]
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Page 142
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 142 already runs on IP, by using IP as a platform integrate ser vice is now possible and low cost where traditional circuit may take long time to achieve. What is the relationship between codec and VoIP ? In order to transfer voice (analog signa[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 143 What is codec? Codec is a algorithm whic h converts analog signal in to digital signal and vice v ersa. There are three main type of wave form codec, source codec, and hybrid co dec. Eac h consume different amount of bandwidth and provide di[...]
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Page 144
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 144 2. A PC with VoIP s oftware ins talled or a hardware VoIP box such as ATA or device like Prestige 2602 VoIP station router. 3. An ac count with a VoIP provider such as an ITSP. The account can be conf igured to recogniz e your calls automati[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 145 If all the about have been tried, but register still fail what should I do? In such case, please contact your local vendor for support. If they can't help out the problem they will es calate your problem to ZyXEL tech center. To report [...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 146 What are the basic types of firewalls? Conceptually, there are three types of firewalls: 1. Packet Filtering Firewall 2. Application-level Firewall 3. Stateful Inspection Firewall Packet Filtering Firewalls ge nerall y make their decisions b[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 147 Why do you need a firewall when y our router has packet filtering and NAT built -in? With the spectacular growth of the Internet and online access, companies that do business on the Internet face greater security threats. Although packet fil[...]
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Page 148
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 148 SYN-ACK, it queues up all outstanding SYN-ACK responses on what is known as a backlog queue. SYN-ACKs are moved off the queue only when an ACK comes back or when an internal timer (which is set a relatively long intervals) terminates the TCP[...]
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Page 149
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 149 How can I protect against IP spoofing attacks? The Prestige's firewall will automatically detect the IP spoofing and drop it if the firewall is turned on. If the firewall is not turned on we can configure a filter set to block the IP sp[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 150 Active =Yes Destination IP Addr =a.b.c.d Destination IP Mask =w.x.y.z Action Matched =Drop Action No Matched =Forward Where a.b.c.d is an IP address on your local network and w.x.y.z is your netmask. Content Filter FAQ Wh[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 151 Prestige. It is also very helpful for diagnostics if you ha ve compatibility problems with your ISP or i f yo u wa nt to know the details of a packet for configuring a filter r ule. The format of the display is as following: Packet: 0 11880 [...]
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Page 152
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 152 Prestige> sys trcl sw on Prestige> sys trcd brief 0 11880 .160 E NET0-R[0062] TCP 192. 168.1. 2:1108->192.31. 7.130:80 1 11883 .100 E NET0-R[0062] TCP 192. 168.1. 2:1108->192.31. 7.130:80 2 11883 .330 E NET0-T[0058] TCP 192. 31.7[...]
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Page 153
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 153 TCP Header : Sourc e Port = 0x 045C (1116) Desti nation Port = 0x 0050 (80) Seque nce Number = 0x 00BD15A7 (12391847 ) Ack N umber = 0x 00000000 (0) Heade r Length = 28 Flags = 0x 02 (....S.) Windo w Size = 0x 2000 (8192) Check sum = 0x BEC3[...]
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Page 154
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 154 Heade r Checksum = 0x AC8C (44172) Sourc e IP = 0x C01F0782 (192.31.7 .130) Desti nation IP = 0x C0A80102 (192.168. 1.2) TCP Header : Sourc e Port = 0x 0050 (80) Desti nation Port = 0x 045C (1116) Seque nce Number = 0x 4AD1B57F (1255257 471)[...]
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Page 155
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 155 Flags = 0x 02 Fragm ent Offset = 0x 00 Time to Live = 0x 80 (128) Proto col = 0x 06 (TCP) Heade r Checksum = 0x 3C79 (15481) Sourc e IP = 0x C0A80102 (192.168. 1.2) Desti nation IP = 0x C01F0782 (192.31.7 .130) TCP Header : Sourc e Port = 0x[...]
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Page 156
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 156 Example: Prestige> sys trcp channel e net0 none Prestige> sys trcp channel e net1 bothway Prestige> sys trcp sw on Prestige> sys trcl sw on Prestige> sys trcd brief 0 12367 .680 ENET 1-R[0070] UD P 202. 132.155.9 5:520->202[...]
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Page 157
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 157 Desti nation IP = 0x CA849B61 (202.132. 155.97) TCP Header : Sourc e Port = 0x 0050 (80) Desti nation Port = 0x 281E (10270) Seque nce Number = 0x D3E95985 (35552853 81) Ack N umber = 0x 00C18F63 (12 685155) Heade r Length = 20 Flags = 0x 19[...]
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Page 158
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 158 Total Length = 0x 0028 (40) Ideti fication = 0x 7A0C (31244) Flags = 0x 02 Fragm ent Offset = 0x 00 Time to Live = 0x 7F (127) Proto col = 0x 06 (TCP) Heade r Checksum = 0x 543C (21564) Sourc e IP = 0x CA849B61 (202.132. 155.97) Desti nation[...]
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Page 159
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 159 Heade r Length = 20 Type of Service = 0x 00 (0) Total Length = 0x 0028 (40) Ideti fication = 0x 7B0C (31500) Flags = 0x 02 Fragm ent Offset = 0x 00 Time to Live = 0x 7F (127) Proto col = 0x 06 (TCP) Heade r Checksum = 0x 533C (21308) Sourc e[...]
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Page 160
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 160 1. Trace LAN packet 1.1 Disable to capture the WAN packet by entering: sys trcp chann el enet1 none 1.2 Enable to capture the LAN packet by entering: sys trcp channe l enet0 bothway 1.3 Enable the trace log by entering: sys trcp sw on & [...]
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Page 161
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 161 Netwo rk Type = 0x 0800 (TCP/IP ) IP Header: IP Ve rsion = 4 Heade r Length = 20 Type of Service = 0x 00 (0) Total Length = 0x 002C (44) Ideti fication = 0x 7F02 (32514) Flags = 0x 02 Fragm ent Offset = 0x 00 Time to Live = 0x ED (237) Proto[...]
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Page 162
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 162 1.1 Disable to capture the LAN packet by entering: sys trcp channe l enet0 none 1.2 Enable to capture the WAN packet by entering: sys trcp chann el enet1 bothway 1.3 Enable the trace log by entering: sys trcp sw on & sys trcl sw on 1.4 W[...]
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Page 163
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 163 Total Length = 0x 00E5 (229) Ideti fication = 0x E93B (59707) Flags = 0x 02 Fragm ent Offset = 0x 00 Time to Live = 0x F0 (240) Proto col = 0x 06 (TCP) Heade r Checksum = 0x6E15 (28181) Sourc e IP = 0x CCD90002 (204.217. 0.2) Desti nation IP[...]
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Page 164
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 164 Ethernet Header: Desti nation MAC Addr = 00 A0C5591284 Sourc e MAC Addr = 00 A0C5921312 Netwo rk Type = 0x 0800 (TCP/IP) IP Header: IP Ve rsion = 4 Heade r Length = 20 Type of Service = 0x 00 (0) Total Length = 0x018D (3 97) Ideti fication =[...]
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Page 165
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 165 0010: 01 8D F2 0C 40 0 0 7F 06-D5 9C CA 84 9B 6 1 CC D9 .... @........ a.. 0020: 00 02 28 26 00 5 0 00 C8-C0 15 4D 71 3E 47 50 18 ..(& .P....Mq> GP. 0030: 1E 87 43 74 00 0 0 47 45-54 20 2F 70 69 6 3 74 75 ..Ct ..GET /pi ctu 0040: 72 6[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 166 Example- A trace with system crashes ras> sys trcp sw on ras> sys errctl 3 ras> poe debug 1 ras> dev dial 1 Start dialing for node <GPMI>... poeNetCmdExe: chann poe0 event x420 poeChannDial: start session, peer<GPMI> [...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 167 service- name n1234567k00 service- name bigpond service- name n7061992k service- name n3068223k service- name n2155202k service- name n7061995k AC - name vet1- exhibition-bsn -1 host- uniq 31303030 len 4 PADO recv'd, chann enet1 procPAD[...]
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Page 168
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 168 e5bdc0e0: 00 00 00 00 00 00 00 00 00 00 00 00 00 01 ed 2b ...b...f...j...n Bootbase Version: V1.10 | 12/02/2004 14:00:00 RAM: Size = 16384 Kbytes FLASH: Intel 16M *1 ZyNOS Version: V3.40(RE.0) | 01/27/2005 15:00:00 Enter Debug Mode atgo (Com[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 169 [index] [timer/second][channel-receive/transmit][length] [pro tocol] [sourceIP/port] [destIP/port] There are two ways to dump the trace: 1. Online T race -- display the trac e real time on scr een 2. Offline T race -- captur e the trace firs[...]
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Page 170
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 170 7 11883 .630 E NET0-T[0054] TCP 192. 31.7.1 30:80->192.168. 1.2:1108 8 11883 .630 E NET0-R[0060] TCP 192. 168.1. 2:1108->192.31. 7.130:80 9 11883.2602 RL ENET0-R[00 60] TCP 1 92.168.1 .2:1108->192. 31.7.130: 80 10 11883.2602 RL ENET[...]
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Page 171
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 171 Urgen t Ptr = 0x 0000 (0) Optio ns = 0000: 02 04 0 5 B4 01 01 04 02 RAW DATA: 0000: 00 A0 C5 92 13 1 1 00 80-C8 4C EA 63 08 0 0 45 00 .... .....L.c. .E. 0010: 00 30 33 0B 40 0 0 80 06-3E 71 C0 A8 01 0 2 C0 1F .03. @...>q... ... 0020: 07 8[...]
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Page 172
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 172 Heade r Length = 24 Flags = 0x 12 (.A..S.) Windo w Size = 0x FAF0 (2602 RL 40) Check sum = 0x F877 (63607) Urgen t Ptr = 0x 0000 (0) Optio ns = 0000: 02 04 05 B4 RAW DATA: 0000: 00 80 C8 4C EA 6 3 00 A0-C5 92 13 11 08 0 0 45 00 ...L .c......[...]
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Page 173
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 173 Sourc e Port = 0x 045C (1116) Desti nation Port = 0x 0050 (80) Seque nce Number = 0x 00BD15A8 (12391848 ) Ack N umber = 0x 4AD1B580 (12552574 72) Heade r Length = 20 Flags = 0x 10 (.A....) Windo w Size = 0x 2238 (8760) Check sum = 0x E8ED (5[...]
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Page 174
Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 174 ras> sys t rcd pa rse --- <0000>- --------- --------- ------ --------- --------- --------- ------ ------ LAN Frame: MPOA0 0-RECV Size:1 181/ 96 Time: 12387.260 sec Frame Type : TCP 192.31.7 .130:80->202.132 .155.97: 10270 Etherne[...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 175 0010: A7 98 8F 3F A9 0 9 E4 0F-26 14 9C 58 3E 9 5 3E E7 ...? ....&..X> .>. 0020: FC 2 A 4C 2F FB BE 2F F E- EF D0 .*L/../... RAW DATA: 0000: 00 A0 C5 92 13 1 2 00 A0-C5 01 23 45 08 0 0 45 00 .... ......#E. .E. 0010: 04 8B B1 39 40 [...]
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Pr estige 2602RL-D3 A Support Notes All contents cop yright (c) 2007 ZyXEL Co mmunications Corp oration. 176 CLI Command Lis t The latest CI command list is available in r elease notes of ever y ZyXEL firmware release. Ple ase go to ZyXEL public WE B sit e http://www .zyxel.com/support/download.php to download firmware package (*.zip), you should u[...]