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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of ZyXEL Communications P-871M, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of ZyXEL Communications P-871M. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of ZyXEL Communications P-871M should contain:
- informations concerning technical data of ZyXEL Communications P-871M
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of ZyXEL Communications P-871M alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of ZyXEL Communications P-871M, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the ZyXEL Communications service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of ZyXEL Communications P-871M.
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Table of contents for the manual
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Page 1
Copyright © 2008. All rights reserved P-871M VDSL Modem User ’ s Guide V ersion ME1 5/2008 Edition 1 DEFAULT LOGIN Password 1234 Console Port Speed 38400 bps[...]
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Page 2
P-871M User’s Guide 2 Overview The P-871M is a VDSL mode m in CPE (Customer Premises Equipment) mode and can also act as CO (Central Office) equipment. CO equipment is where home and office phone lines terminate and connects to a much larger switching system. In the foll owing exampl e, you can build up a VDS L bridge connection between two P-871[...]
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Page 3
3 P-871M User’s Guide 1 Hardware Connections Y ou can set the P-871M to work in either CO mode or CPE mode. Follow the p rocedure below to complete the hardware connections. 1.1 CO Mode 1 Set the CO/CPE switch on the rear panel to the CO side. 2 Use the included conso le cable to conne ct the CONSOLE port to your computer ’s COM port for config[...]
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Page 4
P-871M User’s Guide 4 5 Use the included power adaptor to connect the POWER socket to a proper power source. 6 Push the power switch to the on position. 1.2 CPE Mode 1 Set the CO/CPE switch on the rear panel to the CP E side. 2 Use the included console cabl e to connect the CONSOLE port to your computer’s COM port for configuration. 3 Use the i[...]
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Page 5
5 P-871M User’s Guide 6 Push the power switch to the on position. 1.3 LEDs (Light s) Look at the LEDs on the top panel of the P-871M. •T h e POWER LED is on when the system is ready . •T h e ETHERNET LED turns on if the ETHERNET port is con- nected to an Eth ernet device and blinks when the P-871M is sending or receiving data through the ETHE[...]
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Page 6
P-871M User’s Guide 6 2 CLI Commands Configuration When the P-871M is in CO mode, use the CLI (Command Line Interface) commands to configure it. 2.1 Synt ax Conventions This manual follows these general conven tions: • Units of measurement may d enote the “metric” value or the “scientific” value. For example, “k” for ki lo may denot[...]
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Page 7
7 P-871M User’s Guide 2.2 Accessing the CLI 1 Connect your computer to the console port and use terminal emulation software configured to the follo wing parameters: • VT100 terminal emulation • 38400 bps • No p arity , 8 da ta bit s, 1 stop bit • No flow control 2 Press [ENTER] to open the login screen. 3 Enter the system login pa ssword.[...]
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Page 8
P-871M User’s Guide 8 Command Description sys Displays the system information and port settings, including the current firmware version and VDSL data rate. lt=line termination, means CO mode; nt=network termination, means CPE mode help Displays all available commands. exit Logs you out of the CLI. passwd Changes the system login password. default[...]
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Page 9
9 P-871M User’s Guide 3 Firmware Upgrade This section shows yo u how to upload firmwar e via the console port. vdsl debug Displays VDSL debugging information. vdsl show Displays the VDSL status and performance data. vdsl active [on|off] Displays the VDSL port status or enables/ disables the VDSL port. enet auto [on|off] Displays or sets auto-nego[...]
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Page 10
P-871M User’s Guide 10 1 Do not interrupt the file transfer process as this may PERMANENTL Y DAMAGE your P-871M. 1 Obtain the firmware file, unzip it and save it in a folder on your computer . 1 Only upload firmware for your specific model! 2 Access the CLI and type the upgrade fw command. 3 Ty p e y and press [ENTER]. 4 When you see the Press an[...]
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Page 11
11 P-871M User’s Guide 5 This is an example Xmodem configurati on upload using HyperT erminal. Click T ransfer , then Send File to display the following scre en. T ype the firmware file's location, or click Browse to search for it. Choose the 1K Xmodem protocol. Then click Send .[...]
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Page 12
P-871M User’s Guide 12 6 After a successful firmware uplo ad, the P-871M restarts. 4 W all-mounting Instructions Complete the followin g steps to hang the P-87 1M on a wall. VDSL>upgrade fw This operation will overwrite the old firmware! Continue?(Y/N) y You MUST NOT abort this operation after XMODEM data transfer begins. Otherwise the device [...]
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Page 13
13 P-871M User’s Guide 1 Select a position free of obstructions on a sturdy wall. 2 Drill two holes for the screws (M4*30). The centers of the holes should be 120 mm apart. " Be careful to avoid damaging pipes or cables located inside the wall wh en drilling holes for the screws. 3 Do not screw the screws al l the way into the wal l. Leave a[...]
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Page 14
P-871M User’s Guide 14 The following are dimensions of an M4 tap screw and masonry plug used for wall mounting. All measurements are in millimeters (mm). S pecifications S peci fications ar e accurate at the time of writing. Feature Specification Default password 1234 Dimensions (mm) 189 (Wide) x 132 (Deep) x 40 (High) Distance between the wall- [...]
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Page 15
15 P-871M User’s Guide Ethernet Port One RJ-45, 10/100Mbps Half / Full Auto- negotiation, Auto-crossover Ethernet port DSL Port One RJ-45 port for the VDSL connection over POTS or ISDN Console Port One DB-9 female connector for configurations via the CLI CO/CPE Switch Set the P-871M to work in CO mode or CPE mode Power Supply 9 V A C @ 1A Operati[...]
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Page 16
P-871M User’s Guide 16 Features Safety W arnings 1 For your safety , be sure to read and follow all warning notices and instructions. VDSL • VDSL standard: ETSI/ANSI/ITU-T standard • Band Plan: 997 and 998 (Default:998 ) • VDSL Profile: 8a,12a (2,3,4 band), with U0 band • VDSL Band Plan and Profile setting: • Profile 1: 998 • Profile [...]
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Page 17
17 P-871M User’s Guide • Do NOT use this product near water , for example, in a wet basement or near a swimming pool. • Do NOT expose your device to dam pness, dust or corrosive li quids. • Do NOT store things on the device. • Do NOT install, use, or service this device during a thu nderstorm. There is a remote risk of electric shock from[...]
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Page 18
P-871M User’s Guide 18 • This product is recyclable. Dispose of it properly . Legal Information Certifications Federal Communications Commi ssion (FCC) Interfere nce St ate ment The device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device[...]
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Page 19
19 P-871M User’s Guide Notices Changes or modifications not expr essly approved by the party responsible for compliance could void the user's authority to operate the equipment. This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numerique de la classe B est conforme a la norme NMB-003 du Canada. Viewing Certificatio[...]
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Page 20
P-871M User’s Guide 20 Registration Register your product online to receive e-mail notices of firmware upgrades and information at www .zyxel.com for global products, or at www .us.zyxel.com for North American products. User Guide Feedback Help us help you. E-mail all User Guide-related comments, questions or suggestions for improvement to techwr[...]
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Page 21
21 P-871M User’s Guide Required Information • Product model and serial numb er . • W arranty Information. • Date that you received your device. • Brief description of the problem and the steps you took to solve it. "+" is the (prefix) number you dial to make an international telephone call. Corporate Headquarters (Worldwide) •[...]
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Page 22
P-871M User’s Guide 22 • Fax: +420-241-091 -359 • Web: www .zyxel.cz • Regular Mail: ZyXEL Communicati ons, Czech s.r .o., Modranska 621, 143 01 Praha 4 - Modrany , Ceska Republika Denmark • Support E-mail: suppo rt@zyxel.dk • Sales E-mail: sales@zyxel.dk • T elephone: +45-39-55 -07-00 • Fax: +45-39-55-07 -07 • Web: www .zyxel.dk [...]
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Page 23
23 P-871M User’s Guide • Regular Mail: ZyXEL Hungary , 48, Zoldlomb S tr ., H-1025, Budapest, Hungary India • Support E-mail: support@ zyxel.in • Sales E-mail: sales@zyxel.in • T elephone: +91-1 1-30888144 to +91-1 1-30888153 • Fax: +91-1 1-30888149, +91-1 1-26810715 • Web: http://www.zyxel.in • Regular Mail: India - ZyXEL T echnolo[...]
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Page 24
P-871M User’s Guide 24 92806-2001, U.S.A. Norway • Support E-mail: suppo rt@zyxel.no • Sales E-mail: sales@zyxel.no • T elephone: +47-22-80 -61-80 • Fax: +47-22-80-61 -81 • Web: www .zyxel.no • Regular Mail: ZyXEL Communicat ions A/S, Nils Hansens vei 13, 0667 Oslo , Norway Poland • E-mail: info@pl.zyxel.com • T elephone: +48-22-3[...]
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Page 25
25 P-871M User’s Guide Sweden • Support E-mail: support@zyxel. se • Sales E-mail: sales@zyxel.se • T elephone: +46-31-744- 7700 • Fax: +46-31-744-7701 • Web: www .zyxel.se • Regular Mail: ZyXEL Communications A/S, Sjo porten 4, 41764 G oteborg, Sweden Ta i w a n • Support E-mail: support @zyxel.com.tw • Sales E-mail: sales@zyxel.c[...]
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Page 26
P-871M User’s Guide 26 • Fax: +44-1344-303 034 • Web: www .zyxel.co.uk • Regular Mail: ZyXEL Communication s UK Ltd., 1 1 The Courtyard, Eastern Road, Bracknell, Berkshire RG12 2XB, United Kingdom ( UK) How to V iew a Product’ s Certification(s) 1 Go to www .zyxel.com. 2 Select your product from th e drop-down list box on the ZyXEL home p[...]