Aastra Telecom 9133i manual

RELEASE 1.4 USER GUIDE 41-000113-00 -08 9133i IP PHONE[...]

Aastra Telecom will not accept liability for any damages and/or long distance charges, w hich result from un authorized and/or u nlawful use . While every effort has been mad e to ensure accuracy, Aastr a Telecom will not be liable for technical or editorial errors or omissions contained w ithin this d ocumentation. Th e information co ntained in t[...]

9133i I P P hone Us er Gui de iii SOFTWARE LICENSE AGREEMENT Aastra Telecom Inc., hereinafter known as "Seller", grants to Cu stomer a personal, worldwid e, non-transferable, non-sublice nseable and non-exclu- sive, restricted us e license to use Software in object form solely with the Equipment for wh ich the Software was intended. This [...]

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Table of Contents v Table of Contents About This G uide ............. ........... . 1 Documentatio n ................. ........... . 1 Intr oduction ................ ................. . 1 Phone Fea ture s .............. ........... . 1 Requirements............ ................. . 2 Installa tio n a nd Setup...... ........... . 2 Getting Started ...[...]

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9133i IP Phone User Gui de 1 About This Guide About This Guide This guide explains how to use your new 91 33i phone . Not all features listed are available by default. Co ntact your sy stem administrator to find ou t which features and services a re available on your system. Your system administrator also has th e ability to cu sto miz e s ome f ea[...]

2 9133i IP P hone User Guide Introduction Requireme nts • A SIP-based IP PBX system or network installed and running with a num ber created for the new 91 33i IP ph one. • Adherence to SIP standard RFC 326 1. • Access to a configura tion serv er where you ca n store the firm- ware image and configuration files. The configuration ser ver must [...]

9133i IP Phone User Gui de 3 Getting Started Getting Started The 9133i m ust be s et up and configured p rior to its first use. This se ction describes phone behavior and start up scr eens you may see when the p hone is first plugged in, or when it is restarted. When You Fir st Plug in Your Phone The 91 33i auto matica lly begi ns th e start up seq[...]

4 9133i IP P hone User Guide Getting Started If chang es have be en m ade t o your phone setting s, you may nee d to restart your phone. F or more information on rest arting your phone, see "R estar ting y our phone" on page 19 . For more information about connecting your phone, refer to the Aastra 9133i Installation Guid e under the s ec[...]

9133i IP Phone User Gui de 5 Aastr a Web UI Aastra Web UI You can acce ss the 913 3i phone’s options us ing the A astra Web UI. In order to access the Aastra Web UI , you wi ll need to kn ow t he IP address of your phone. Finding Your Phone’s IP Addres 1. Press the I button on the phone to enter the Op tion List. 2. Use the V key to scr oll dow[...]

6 9133i IP P hone User Guide User Password Operati on The Oper ation sec tion provides the followin g options: - User Pa sswo rd - All ows you t o change use r password - Programmable Keys - Allows you to confi gure up to 7 prog ramma ble ke ys for a specific function (line, speeddial, do not disturb (DND), Busy Lamp Field (BLF), BLF list, flash, E[...]

9133i IP Phone User Gui de 7 Using Your Phone Using Your Phone The following sections describe the vari ous 91 33i pho ne key func tions, and how they h elp you make and manage your c alls and ca ller inf orm atio n. Hard Keys The following hard keys labeled on your phone a re configur ed for the call handling features: • Callers n •C o n f e r[...]

8 9133i IP P hone User Guide Using Your Phone Mult iple Line an d Ca ll Appearances The 9133i has 3 hard line/call appearance butto ns each with a correspondi ng status li ght. These line/call appearance buttons and lights can represent ph ysical line s, c al ls for your ext ensi on or cal ls from a grou p th at yo ur extension i s part of. B y pre[...]

9133i IP Phone User Gui de 9 Programmable Keys Programmable Keys There are 7program mable keys on the 9133i phone, located beneath the Delete key, to the f ar right of the dial pad. You can set the programmable keys with any of the following functions: •l i n e • speeddial • DND (do no t disturb) • BLF (busy lamp field) • BLF list •f l [...]

10 9133i IP Phone User Gu ide Programmable Keys Enteri ng a Name/ Numbe r for Speedd ial Key To enter a number an d name in a programmable key: 1. Press K . The screen displa ys " Save to? " 2. Select a Program mable Key M you want t o save to. 3. At the " Enter Number " pro mpt, use the dial pad ke y to enter the number. 4. Pre[...]

9133i IP Phone User Gui de 11 Programmable Keys Saving an Ent ry from the Redial , Caller s, or Direct ory Lists to a Speeddi al key To save an entry from your Redial, Callers, or Director y lists from the IP pho ne: 1. Press the des ired ha rd key n or m . From C allers or R edial, sc roll through the list to find the name and number that you wish[...]

12 9133i IP Phone User Gu ide Programmable Keys Setting a "Busy Lamp Fiel d" (BLF) Key The BLF feature o n the IP phon es allows a specific extension to be monitored for state c hanges. BLF monitors th e status (busy or idle) of extensions on the IP phone. Note: The BLF setting is app licable to the Aste risk server on ly. Exam ple A Supe[...]

9133i IP Phone User Gui de 13 Programmable Keys Exam ple A receptio nist has a 9133i runni ng Broadsoft firmware that subscribes to a list of extension s from the BroadWor ks Applicati on Serv er. On the 91 33i ru nning Bro adsoft firmware, the programmable key LEDs illuminate either flashing, solid, or turn off depending on the state of those exte[...]

14 9133i IP Phone User Gu ide Programmable Keys Setting a "Fla sh Key" You can set a pro grammable key to generate a flash e vent when it is pressed on the 9133i. You do this by setting the pr ogrammable key to " flash ". The I P phone gen erates flash events only when a call is connected an d there is an act ive RTP stream (for[...]

9133i IP Phone User Gui de 15 Programmable Keys Accessi ng the XML Service After a system administrator has created a nd saved an XM L application to your IP ph one, the customized service is ready for you to use. Note: The programmable key on your phone must be set to "XML". 1. Press the programmab le key configured for XML on the 9133i [...]

16 9133i IP Phone User Gu ide Programmable Keys Config urin g Park/P ickup Use the following procedure to confi gure pa rk/picku p on the 9112i phone. 1. Click on Operation-> Programmable Keys and XML . . 2. Pick a prog rammable key to configure for parking a call and picking up a call. 3. In the " Type " field , select Park . Selec t [...]

9133i IP Phone User Gui de 17 Programmable Keys Pickup a Pa rked Call 1. Pick up t he handset on th e phone. 2. Enter the exten sion number where the ca ll was parked. 3. Press the " Pickup " softk ey. If the call pick up is successful, you are conn ected with the parked call. Editing a Programmable Key You can edit a programmable key fro[...]

18 9133i IP Phone User Gu ide Programmable Keys Deleting a Programmab le Key You delete a pr ogrammable key function us ing the Aastra Web U I. Click on Operation-> Programmable Keys . 7. For "Hard Key 1" through " Hard Ke y 7 ", se lect none from the " Type " fiel d. 8. Click to save your changes. 9. Click on Opera[...]

9133i IP Phone User Gui de 19 Restarting your phone Restarting your phone You may w ant t o re sta rt yo ur phone to ch eck for upd ates for your phone on t he server. You may occasionally need to restart your phon e t o s et ch an ges or u pdat es to your phone o r network s ettings. You may als o need to re start your phone if you have bee n aske[...]

20 9133i IP Phone User Gu ide Making Calls Making Calls This s ection descri bes ways to make calls on your 9133i phone, using yo ur handse t, speakerphon e or headset. Dialing a Number First, take the phone off- hook b y: • lifting the handset • pressin g q or • pressing a line/call appearance button. At the dial to ne, enter the number you [...]

9133i IP Phone User Gui de 21 Making Calls 2. Use V to scroll down the list of options t o 7. Headset Settings and press U to select, or 3. Press 7 to jump directly to this option, an d press U to sel ect. 4. Press V to scroll down to headset/mic vo lume and pres s U to select. 5. Use V to scroll down the list and press U to se lect y our desired v[...]

22 9133i IP Phone User Gu ide Making Calls 2. To di sab le t he " Micr opho ne Mute " field (turn ON), un check the check b ox. 3. To di sab le t he " Auto-Answer " field (turn OFF), uncheck the check box . 4. Click to save your changes. 5. Click on Operation-> Reset . 6. In the " Restart Phon e " fiel d click to re[...]

9133i IP Phone User Gui de 23 Making Calls Deleti ng fr om the R edial Lis t NOTE: You cann ot delete individ ual entries in the R edial Lis t. To Delete All Items: 1. Press m . 2. Press L , then press L again at the prompt to erase all i tems. Mute Press the e button at any time to mute handset, headset or handsfree. The speaker light will flash s[...]

24 9133i IP Phone User Gu ide Receiving Calls Receiving Calls When a ca ll is ring ing at y our extension, you see the " Inboun d Call " Screen. The line/call appearance light flashes quickly for the incomin g call. Answering an Incoming Call To an swer th e call: • For ha ndsfree op eration, pres s q or the line/call appearance butto n[...]

9133i IP Phone User Gui de 25 Handling Calls Handling Calls When you are connected to a call, you can u se the hard ke ys on the phone to place a call on hold, transfer a call, o r conference. Placin g a Cal l on Hold When you place a call on hold, only you r phone can r etrieve the call. To plac e a call on hold: 1. Connect to the c all (if not al[...]

26 9133i IP Phone User Gu ide Handling Calls Consul tive Trans fer You also have the option to consult with the pers on you are transferring th e call to, befo re you complete the transfer. To do this, remain on the line until the receiving party answers the ca ll. Aft er co nsul ti ng w ith t he re cei ving party, you can either co mplete the tran[...]

9133i IP Phone User Gui de 27 Handling Calls You can use V W to scroll through and see th e numbers and names (if available) of the parties in the con ference cal l. To conf erence two calls you ar e alr ead y conn ect ed to 1. Begin with ac tive calls on two different lines. 2. Press l . A ne w li ne will open. 3. Press the line key of the call yo[...]

28 9133i IP Phone User Gu ide Managing Calls Managing Calls The 9133i has several features that make it easier to make and manage calls, and to keep track of you r caller history, as well as your business an d personal con tacts. Directory List The Dire ctory List is your person al phone boo k, convenientl y stored within your phone. You can enter [...]

9133i IP Phone User Gui de 29 Managing Calls Saving fro m Hard keys to the Directory To save an entry from your Redial list or Callers list: 1. Press the des ired ha rd key n or m . From Callers or Redial , scroll through the list to find the name and number that you wish to save to your directory. 2. Press K . 3. Press J . If the name is displayed[...]

30 9133i IP Phone User Gu ide Managing Calls Delet ing Ite ms fr om Dire ctory There are two ways to delete calls from your directory. To delete ite ms one by on e: 1. Press J . 2. Press V W to find the item you want t o delete. 3. Press L , then L again at the pr ompt to erase the ite m. To delete all items in the directory: 1. Press J . 2. Press [...]

9133i IP Phone User Gui de 31 Managing Calls Callers List The Callers list is a stored log of your inco ming calls. T he 9133i telephone stores inform ation on up to 200 incoming calls in the Callers list. Your telephone l ogs the number and name (if available) of the ca ll er, wh en th ey l as t ca lle d, and the number of times they tried to reac[...]

32 9133i IP Phone User Gu ide Managing Calls Acce ssin g t he Cal lers List 1. Press n . Pre ss V W to move through the Call- ers list. Press V to see the most recen t call, or W to see the olde st c all on your lis t. 2. To dial the displayed number just press j or lift the Handset or press any line keys. 3. Press n to cancel. Edit ing in t he Cal[...]

9133i IP Phone User Gui de 33 Managing Calls Call Forwarding The call forwarding f eature on the IP phone allows incoming calls to be forwar ded to another destination. Call forwarding is disabl ed by default. You can enable call forwarding on a global basis or on an individual line-ba sis, for each line. If you have configured call forwarding on a[...]

34 9133i IP Phone User Gu ide Managing Calls Sett ing Ca ll Forw ard ing Use the following procedure to set global call forward ing. For Globa l Call Forw ard Settin gs : 1. Press I on the phone to enter the Options List. 2. Selec t Call Forward and press U . 3. Selec t Cf wd Number and press U . 4. Enter the number destination for w hich you w ant[...]

9133i IP Phone User Gui de 35 Managing Calls Note: To force a line to use the global setting s, s et the " Mod e " field to Global . 3. In the " Fo rward Number " f ield, enter the call fo rward number for wh ich y ou want your calls on this line to be call forwarded. 4. In the " N umber of Rings " fiel d, select the n[...]

36 9133i IP Phone User Gu ide Additional Features Additional Features This se ction describes additional features you can use o n the 9133i phone. Suppress DTMF Playba ck A feature on the IP phones allows you to enable o r disable the suppression of DTMF playback when a numb er is dialed from th e programmable keys. When suppre ssion of DTMF playba[...]

9133i IP Phone User Gui de 37 Additional Features Ring Tone s and T one Sets You can con figure rin g tones and ring ton e sets on the IP pho ne. Ring Tones There are several distinct ring tones a user can select from to set on the IP p hones. You ca n enable/ disable these ring tones on a gl obal or per- line basis. The following table identifies [...]

38 9133i IP Phone User Gu ide Additional Features Config urin g Ring Tones and Tone Sets Use the following procedures to configure r ing tones and to ne sets on the IP p hone . (global configuration only) 1. Press I on the phone to enter the Options List. 2. Selec t Tones . 3. Selec t Se t Ring Tone . 4. Select the type o f ring tone ( Tone 1 thr o[...]

9133i IP Phone User Gui de 39 Additional Features Stutte red Dial T one You can enab le or disable the playing of a stuttered dial to ne when there is a message wa iting on the IP phon e. You can configure this featur e using the Aastra W eb UI. Con figurin g Stu ttered D ial Tone Use the folllowing procedures to configure stutter ed dial tone on t[...]

40 9133i IP Phone User Gu ide Language Language Using the I P phone UI , you can s et the phones to u se a specific language to display. When you set the language to use on the phon e, all of the display screens (menus, services, optio ns, etc.) display in that language. Valid languages for th e IP phones include English, French, S panish, German, [...]

9133i IP Phone User Gui de 41 Troubleshooting Solutons Troubleshoot ing Soluto ns Why is my dis play bl ank? Ensu re that pow er is being prov ide d to yo ur ph one. Make sure your phone i s plugge d into a power so urce. Why is m y spea kerph one not wor king? If you press the d / f button and the speaker light flashes and you do no t hea r dia l [...]

42 9133i IP Phone User Gu ide Troubleshooting Solutons 1. Click on Operation->User Password . 2. In th e " Current Passw ord " fiel d, enter the current user password. Note: By default, th e user na me is “ user ” ( all lowe rcase) a nd the password field is le ft blank. If you have forgot ten your pass- word, c ontac t your s yste[...]

9133i IP Phone User Guide 37 Limited Warranty Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a o ne (1) yea r period from t he date of original purchase. I f there i s a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephon e set [...]

38 9133i IP Phone U ser Guide Limited Warranty After Warranty Service Aastra Telecom offers ongoing repair and suppor t for this product. This service provides repair o r replacement of your Aastra Telecom product, at Aastra Telecom's option, fo r a fixed charge. You are responsible for all shippi ng charge s. Fo r furth er information and shi[...]

9133i I P Phone User Giude Index-1 Index Index A Aas tra Web UI basic settings de scription 6 ope rat ion de sc ript ion 6 status des cription 5 about thi s guide 1 auto-answer, enabling/disablin g 21 B BLF list 12, 14 BLF, setting 12 C call forwarding 33 configurin g 34 call wa iting tone 39 callers list 31 calls, ending 27 calls, handling 25 call[...]

Index Index Index-2 91 33i IP Phone User Giude T troubleshoo ting solutions 41 How do I change my user pas s- wor d? 41 How do I fi nd the IP add res s of my phone? 41 How do I rest art the IP pho ne? 42 Why can’t I get a dial tone? 41 Why does m y phone di splay "bad encrypted config"? 42 Why doesn ’t my pho ne ring? 41 Wh y is my di[...]

If you’ve r ead this owner ’s manual and consulte d the Trou blesho oting sect ion and still hav e prob lems, pl ease visit our w ebsite at www. aastra.com or cal l 1-800-574 -1611 for technical assi stance. © Aastra T elecom Inc.2005 41-000113- 00-08 eud-0863_en/1.0[...]