Aastra 9120 manual

9120 USER GUIDE[...]

i Table of Contents T able of Contents Introduction .................................................................................................. 1 Emergency ser vice F eature ........................................................................ 1 Unpacking y our phone ........................................................................[...]

ii Table of Contents T able of Contents Saving n umbers and names into shift memor y ke ys ................................. 22 Labeling the memor y ke ys ........................................................................ 22 Making calls from memor y ke ys ............................................................... 23 Editing memor y ke y[...]

1 Introduction Introduction Congratulations.... . on the purchase of your 9120 telephone. This guide contains information on the 9120. Emergency Service Feature The Model 9120 will provide basic telephone service during a power failur e. How- ever , only the dial pad and handset will function. If on a handset call when a power failure occurs, the M[...]

2 Introduction Key Descriptions Keys Key Description Set Indicator Light Flashes when the telephone rings, or when a call is on hold; lights up when a message is waiting or when a feature or extension is in use. See Set indicator light messages on page 31 for more information. 14 Programma- ble Keys Stores a name and number or featur e for easy acc[...]

3 Introduction I Access a list of 1 1 basic options to customize the features of your tele- phone. J Stores up to 100 names and phone numbers (stor ed in alphabetical order). See Directory on page 15 for more information. K Use to store numbers and names in Dir ectory , in memory keys and to save Option feature settings. L Removes individual entrie[...]

4 Basic Installation Basic Installation Pre-installation information for the 9120 telephone The 9120 telephone is a two-line telephone. Before you begin installing it, you need to know how the telephone lines are connected to the phone jacks at your home or of Þ ce. When two telephone lines are installed on the same phone jack, one tele- phone cor[...]

5 Basic Installation Special information Y ou must con Þ rm if the two telephone lines ar e installed on the same phone jack, or on two separate phone jacks. Read your 9120 telephone display . If it prompts you to select a language, follow the directions on the telephone display to choose your language of choice. When both lines are installed on t[...]

6 Basic Installation 6. Attach the cords to the telephone stand 7. Mount the telephone on the wall Route the cords along the gr oove on the telephone stand as shown in the illustra- tion. It is recommended that you use a wall- mounting plate which is available through your telephone company or a local retailer . Y ou will Þ nd it easier to wall-mo[...]

7 Basic Installation T o avoid potential electrical shock hazar d to personnel or damage to the telephone, use onl y the manufactur er-supplied equipment and installation procedur es. Speci Þ cally , use only 4 conductor modular teledapt plug/cords with this pr oduct, and an AC trans- former that is CSA/UL or CSA-NRTL/C appr oved Class 2 level C, [...]

8 Making and Answering Calls Making and Answering Calls Making a call W ith your telephone you can make and answer calls using your handset or P for speakerphone capabilities. A headset attachment can also be used with your tele- phone, refer to page 28 . Y ou can use the 9120 to simply make a r egular call, or you can predial a telephone number to[...]

9 Making and Answering Calls another extension, the call is taken off hold but r emains connected to your tele- phone. If this happens, any background noise fr om your area will be heard by the caller and the person at the other extension. Switching between two lines Using the Conference key Note: Y ou can speak privately with one particular caller[...]

10 Making and Answering Calls Muting a Handsfree call Y ou can turn of f the microphone so that the caller can’t hear you but you can still hear the caller . Muting a call only works when you are in Handsfr ee mode. Using the Redial List The Redial List stores the last ten numbers you dialed. When you pr ess C the last number you called appears o[...]

11 Making and Answering Calls There may be times when you want to delete the contents of the Redial List. For exam- ple, if you have dialed a personal number such as a password or your calling car d number , you may not want it to appear in the list where anyone can see it. Note: Y ou cannot delete individual entries in the Redial List. Call W aiti[...]

12 Making and Answering Calls T urning the display of Call W aiting ID on or off Y ou can choose whether or not Call W aiting ID is displayed on your telephone for Line 1 and Line 2 . Note: T urning the display of Call W aiting ID on or off does not turn the feature itself on or off. When the Call W aiting display is turned off, you will still hear[...]

13 Making and Answering Calls T o r esume the automatic date and time setting (if the date and time has been set man- ually), disconnect the power supply , then re-connect it. After your Þ rst incoming call, the date and time are automatically set if you subscribe to the Caller ID service fr om your telephone company . T urning the ringer on and o[...]

14 Making and Answering Calls Changing the Prime Line The prime line is the line that is automatically selected when you lift the handset or press or P or D . The default setting for prime line is Line 1. Y ou can select either line as your prime line. Clear Message Lamp There may be times when Message Waiting appears on the display when there ar e[...]

15 Directory Directory The 9120 telephone directory can stor e the names and telephone numbers of your business associates, clients, contacts, friends and relatives. Directory names There is a maximum of 100 entries in your Dir ectory . Names ar e sorted alphabetically starting with their Þ rst character . If you want your Directory sorted by the [...]

16 Directory Saving an active call into the Directory Saving a memory key entry to the Directory Entering Names Y ou can pr ogram names to correspond with numbers you have enter ed into the Direc- tory or a memory key . The following paragraphs explain how to enter letters using the dial pad. Before you can use the dial pad to enter names, you must[...]

17 Directory Finding items in the Directory Editing in the Directory Deleting items from the Directory To find items in the Directory: 1. T o see the Dir ectory List heading, press J . 2. Use the W and V to look at each individual directory entry one at a time. 3. T o leave the Dir ectory at any time, press J or N . To edit a number and/or name in [...]

18 Callers List Callers List † Using the Callers List The 9120 telephone stores up to 100 calls in the Callers List. Y our telephone logs the number (and name if available) of the caller , when they last called, and the number of times they tried to reach you. When the Callers List is full, the oldest call r ecords are deleted to accommodate the [...]

19 Callers List Finding an item in the Callers List Making a call from the Callers List If you call a number from the Callers List and you don’t get connected, you may have to edit the number (for example, the number may be long distance and you may have to add “1”). Editing in the Callers List To find items in the Callers List: 1. T o see th[...]

20 Callers List T o have the Callers List show local numbers without the ar ea code and internal num- bers as extensions, see Entering area codes on page 26. Saving Callers List numbers to the Directory or a Memory key Deleting from the Callers List To dial back a long distance number in the Callers List: 1. Press A . 2. Select a Line key . Use V o[...]

21 Memory keys Memory keys Saving numbers and names into memory keys Y ou can save up to 14 speed dial numbers and names of your customers, business associates, or anyone you call frequently in 9120’s seven memory keys. Y ou can store more numbers and names in the Dir ectory . See the Dir ectory on page 15 for more information. Note: Y ou can als[...]

22 Memory keys Saving numbers and names into shift memory keys Use to access the seven memory position. Labeling the memory keys Y our Memory key car d has label identi Þ cation spaces (shaded in grey) for each of the seven programmable memory keys. W rite the name of the person or featur e on these spaces when you program a memory key . To save a[...]

23 Memory keys Making calls from memory keys Note: If the Live dial pad option is turned on, you do not have to lift the handset or press any other button. Pr essing the memory key will automatically dial the number and put the telephone in Handsfree mode. Editing memory keys Note: The Live dial pad option must be turned off to edit memory keys. De[...]

24 Memory keys Using feature keys When a memory key is programmed with a featur e code, you can use the memory key to activate or deactivate the feature. The active feature applies only to the line you selected or to the prime line if you did not press a line key . For example, if you want to forward all incoming calls, you must turn the feature on[...]

25 Memory keys Using Feature Light keys Note: If the Live dial pad option is turned on, you do not have to lift the handset or press any other button. Pr essing the memory key will automatically dial the feature code and put the telephone in Handsfr ee mode. 4. Enter the telephone company fea- ture code for turning the featur e on. † 4. Enter the[...]

26 Advanced Options Advanced Options T urning the Call timer on or off Y ou can pr ogram the call timer to always appear on the 3rd line of the telephone dis- play instead of the date and time when you are on an active call. Note: This feature is not available when using the confer ence option. Selecting the dial pad mode When you select the dial p[...]

27 Advanced Options The Secure Numbers Feature The 9120 telephone is equipped with a Secure Numbers featur e to keep selected num- bers private when you dial. When you have entered a secur e number using this option, your telephone does not display or store the digits that you dial after that secure number . Instead, the numbers that follow the sec[...]

28 Advanced Options Using a headset with your telephone The built in standard 2.5 mm jack allows you to use a headset with this telephone. Using Headset The headset jack automatically detects the headset when it is plugged in. This will allow all handsfree functionality to be enabled thr ough the headset. Y ou can mute a call when on the headset, s[...]

29 Display Icons and Messages Display Icons and Messages The Model 9120 telephone has a three-line display that uses both icons and text mes- sages to supply call information. The Callers List screen A sample Callers List screen is shown below . Knowing when you have a message 9120 set indicator light lets you know that your V oice Mail system has [...]

30 Display Icons and Messages General display messages Message What it means Check line cord If there is no dial tone, make sur e the line cord and hand- set cord ar e attached securely . Directory empty Use SAVE to add The Directory r emains empty until you add numbers and names to it. Directory full No changes made The Directory has a 100 entry l[...]

31 Display Icons and Messages Callers List display messages Learning about the lights The set indicator light also alerts you when another extension is on the same line you’re using, the telephone rings, or a featur e is on. There are also indicator lights beside the line keys and P to show you the status of the lines and of Handsfree and Mute. S[...]

32 Display Icons and Messages Line and Handsfree indicator light messages V iewing multiple display and light messages When you aren’t using the telephone, ther e are several messages that can be active at any time, such as date and time, X New Callers , Feature ON , Message Waiting , and Ringer is OFF . When more than one of these messages is ac[...]

33 Troubleshooting T roubleshooting The display is in the alternate language. Y ou can change to another language by pr essing I and V , then pressing * . Press V until the desired language is displayed and then pr ess * to set the language. The cursor doesn’t move when saving in the Directory . The number or name is too long. Numbers can be no l[...]

34 Troubleshooting The light is stuck on, and the message feature on is displaying. A Feature Light On code has been enter ed, and you need to program a Feature Light Off key . Follow the steps that appear in Using F eature Light keys on page 25. Live dialpad has stopped working. It may be that the Live Dialpad option has been turned off in the Opt[...]

35 Index Index A Answering a call 8 Area codes 26, 27 C Call Waiting Identification 11 Callers List deleting in 20 editing 19 finding items 19 making a call 19 saving to the Directory or a memory key 20 set up 18 Calling from a memory key 23 from the Callers List 19 from the Directory 17 from the Redial List 10 D Date and time automatic 13 setting [...]

36 Index Index Lights set indicator lights 31, 32 M Memory keys deleting 23 editing 23 labeling 22 making calls from 23 saving features 21 saving numbers and names 21 Mute 3, 10 N Names entering 16 O Options 3, 12, 27 P Prime line answering 8 changing 14 selecting 26, 28 R Redial 10 S Saving feature codes to memory keys 23 from Callers List to Dire[...]

G ENERAL INQUIRIES If you ha ve read the guide and y ou still have questions , call 1-800-574-1611 in Canada and the USA. In other areas, contact y our telephone company . © Aastra T elecom Inc., 2003 41-0052-00 Rev 02[...]