AT&T 2325/2365 manual

Please also read Part 1 — Important Product Infor mation USER ’ S MANU AL Pa r t 2 © 2002 Advanced American T elephones. All Rights Reserved. A T&T and the Globe Design are trademarks of A T&T Corp., licensed to Advanced Amer ican T elephones. 2.4 GHz Cordless T elephone Answering System 2325/2365 with Caller ID/Call W aiting[...]

© 2002 Advanced American T elephones. All Rights Reserved. A T&T and the Globe Design are trademarks of A T&T Corp., licensed to Advanced American T elephones. Printed in China. Issue 1A T&T 07/02 Visit us at www .telephones.att.com[...]

CONTENTS BEFORE YOU BEGIN . . . . . . . . 1 Parts List . . . . . . . . . . . . . . . . . . 1 About Caller Identification (Caller ID). . . . . . . . . . . . . . . . 2 About the Call Log . . . . . . . . . . . 2 About Adding Handsets . . . . . . . 2 INST ALLA TION . . . . . . . . . . . . 3 Table/Desk Installation . . . . . . . . 3 Belt Clip . . . . . [...]

1 BEFORE YOU BEGIN BEFORE YOU BEGIN BEFORE YOU BEGIN Parts List Y our box should include: This User’s Manual Quick Start Guide NiCd battery pack Base Unit INSTALLA TION Table/Desk Installation  NOTE: Install this telephone away from electronic equipment, such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold[...]

About Caller Identification (Caller ID) This product has a Caller ID with Call W aiting feature that w orks with ser vice from y our local phone ser vice provider . Caller ID with Call W aiting lets you see who’ s calling befor e you answ er the phone, even when y ou’ re on another call. Y ou may need to chang e your phone service to use this f[...]

INST ALLA TION T able/Desk Installation  NOTE: Install this telephone a way fr om electronic equipment, such as personal computers, television sets or micro wa ve o vens. Av oid excessiv e heat, cold, dust or moistur e. 1 Connect the telephone line cord. Use only the pow er cord supplied with this product. If you need a replacement, call 1 800 2[...]

3 Install the handset battery. Use only A T&T Batter y 3301 , SKU# 91076. 4 Charge the handset battery. • Place the handset in the base. • Charge the battery at least 12 hour s. After the fir st c harge, the batter y will charg e in eight hour s. 5 Check for dial tone. • After the batter ies are c harged, lift the handset and press P ; yo[...]

Belt Clip Y ou can remove the belt clip from the handset. Headset Y ou can use this telephone hands-free when you install any industry standard 2.5 mm headset (purc hased separately). For best r esults use an A T&T 2.5 mm headset. Plug the headset into the jack located on the right side of the handset (under the small rubber f lap). Do not f or[...]

W all Installation 1 Press the tabs as indicated (figure a). 2 Flip the base extension open (figure b). 3 Run the line cord and the power cord thr ough the opening in the base extension and plug them into the jacks on the phone. (figure c). 4 Connect the telephone line cord (figure e). 5 Connect the power cord (figure e). The ANSWER ON/OFF light g [...]

TELEPHONE FEA TURE SETUP  NOTE: This section directs y ou through setting up telephone f eatur es only . T o set up and use the answering system, see ANSWERING SYSTEM OPERA TION A T THE BASE beg inning on pag e 41. Feature Setup Menu  NOTE: When y ou f ollow the dir ections to “Clear Message W aiting” or “Set Dial Method” y ou change [...]

Ring Volume Adjust the volume of the handset ringer. Setting v olume to 0 turns the ringer off and displays the ringer off icon ( ) on screen. The default setting is 6 . 1 Press S . The screen displays 2 Press + to - until the screen displays 3 Press S . The screen displays 4 Use the keypad to enter a volume setting ( 0 – 6 ) — OR — Press + o[...]

Ring Pattern The e xter nal ring patter n sets whic h r ing er you hear when you hav e an outside call. The inter nal ring pattern sets which ringer you hear when y ou have an intercom call from another r egistered handset (if installed). Exter nal ring patter n default setting is 0 ; internal r ing pattern default setting is 1 . 1 Press S . The sc[...]

Key Click When this featur e is on, each key press makes a sound. Default setting is ON . 1 Press S . The screen displays 2 Press + to - until the screen displays 3 Press S . The screen displays 4 Press 1 or + to select ON . — OR — Press 0 or - to select OFF . 5 Press S to save the display ed setting. KEY CLICK ON >KEY CLICK HANDSET NAME >[...]

11 Handset Name Y ou can customize the handset to display a name or word of y our choice (up to 16 char acter s) in place of • AT&T idle screen and • HANDSET#1 (during intercom calls). The default setting is AT&T . 1 Press S . The screen displays 2 Press + to - until the screen displays 3 Press S . The screen displays 4 Use the keypad a[...]

Language Setting Y ou can set each registered handset so the displa y appears in English, Spanish or French. The default setting is ENGLISH . 1 Press S . The screen displays 2 Press + to - until the screen displays 3 Press S . The screen displays the current language 4 Press + or - to scroll through the language c hoices. 5 Press S to save the disp[...]

Clear Message Waiting If you subscribe to telephone company v oice mail ser vice, and the messa g e waiting indicator remains on even after y ou have review ed all messages, follo w the directions below to turn off the indicator .  NOTE: These steps will clear the message waiting indicator f or ALL register ed handsets (See “ About Adding Hand[...]

Set Dial Method  NOTE: When y ou change the dial method setting, ALL r eg ister ed handsets ar e aff ected. (See “ About Adding Handsets” on page 2 f or details about additional handsets.) This phone comes set for touc h tone ( DTMF ) dialing. If you hav e dial pulse (rotar y) ser vice, you must set the dial method to PULSE . 1 Press S . The[...]

TELEPHONE OPERA TION 15 Idle Screen When the handset is within rang e of the base and not on a call or in Feature Setup mode, the screen displays If you assign a name to the handset (see “Handset Name” on page 11), that name will be display ed instead of AT&T . Make a Call 1 Press P , then dial the number — OR — Dial the number , then p[...]

Call Timer When the handset is on a call, the screen displa ys a timer and whether the call is e xter nal or internal (intercom). For example: Speakerphone When the handset speakerphone is activated, you can use the phone hands-free. Stand the handset on a f lat surface (not in the base) and continue y our conversation. Make a Call 1 Press K , then[...]

Redial The last five phone numbers dialed at the handset are stored in r edial memor y . Press R repeatedly until the number you w ant to call is display ed then, press P to dial the display ed number — OR — Press P , then press REDIAL repeatedly until the number you want to call is displa yed. Press S to dial the display ed number . Press P to[...]

Page/Handset Locator  NOTE: If y ou hav e installed additional A T&T 2300 Extension Handsets (purchased separ ately) with y our 2325 base, or y ou have purchased the A T&T 2365 with an additional handset, pressing L will signal ALL register ed handsets. (See “ About Adding Handsets” on page 2 f or details about additional handsets.) [...]

19 DISPLA Y SCREEN MESSAGES SCREEN DISPLA YS: WHEN: EXTERNAL CALL Y ou have an incoming phone call (without Caller ID). INTERCOM CALL Y ou have an incoming intercom call. The screen also shows the calling location (for e xample, HANDSET#2 ). NOT REGISTERED This handset is not registered to the PLACE IN BASE base. PLACE IN CHARGER A new uncharg ed b[...]

20 TELEPHONE OPERA TION TELEPHONE OPERA TION DISPLA Y SCREEN ICONS THIS ICON: INDICA TES The handset ringer is turned of f (See “Ring V olume” on page 8 for details) The batter y needs to be recharg ed. ! The Caller ID information display ed is an unreview ed call. NEW There are unr eviewed calls in the call log.[...]

21 TELEPHONE OPERA TION TELEPHONE OPERA TION BASE LIGHTS LIGHT : ST A TUS: INDICA TES: ON/OFF on Answ er ing system is on ON/OFF off Answ er ing system is off CHARGING on Handset is in the base charging IN USE slow f lash Handset is on a call IN USE f lashing Phone line is disconnected IN USE fast f lash Handset registration is in progr ess MAILBOX[...]

22 TELEPHONE OPERA TION TELEPHONE OPERA TION TONES AND WHA T THEY MEAN TONE: INDICA TES: Three quick beeps Handset is out of rang e of the base One double beep Handset has failed to register with base T wo double beeps Handset batter y charg e is low One beep Confirms handset has been cor rectl y placed in the base — OR — Handset registration i[...]

INTERCOM OPERA TION  NOTE: The featur es in this section wor k only if y ou have installed additional A T&T 2300 Expansion Handsets (purchased separ ately) with y our A T&T 2325 T elephone or if y ou have purchased the A T&T 2365 Cordless T elephone. (See “ About Adding Handsets” on page 2 f or mor e inf ormation.) Intercom Calls[...]

24 Answer an Incoming Call While on an Intercom Call If an incoming call is received while y ou are using the intercom, you will hear a beep and the screen will display call inf ormation as usual for 15 seconds. T o answ er the incoming call, press P on either handset. The intercom call is automatically ended. T o end the intercom call without ans [...]

25 For ward a Call If you hav e installed additional A T&T 2300 handsets (purc hased separately) with your 2325 telephone or if you hav e the 2365, you can f orward a call from one handset to another without announcing the caller . 1 Press I . Y our call is put on hold and the screen displa ys 2 Use + or - to scroll through the list of register[...]

26 Conference Calling 1 If one handset is already on a call, you can connect the second handset to the call by pressing P on the second handset — OR — If you are on a call and hav e the second call on hold, press P to add the held call to the confer ence call. 2 Disconnect either or both handsets by pressing P . ❚ ❚ ❚ ❚ ❚ INTERCOM OPE[...]

PHONEBOOK 27 This telephone can store up to 50 telephone numbers and names. Phone book entries are stored in alphabetical order . Storing a number and name in one handset automatically stores it in ALL registered handsets. (See “ About Adding Handsets” on page 2 f or details about additional handsets.) Store a Number and Name in Phone Book 1 Pr[...]

28 7 Press S . The screen displays 8 Enter a name connected with this number , using the chart below . Y ou must store a name with each number . STORE NAME ❙ ❙ ❙ ❙ ❙ PHONEBOOK PHONEBOOK Dial Presses K e y 123456 789 1 space 1 2 ABC2 a b c 3 DE F 3 d e f 4 G H I 4gh i 5 JK L5 j k l 6 MN O 6 m n o 7 P Q R S7p qr s 8 TU V 8 t u v 9 W X Y Z 9[...]

29 9 Press S . The screen returns to — OR — If the phone book is already full, the screen displays 10 Begin at Step 4 to enter another telephone number and name — OR — Press C to exit. PHONE BOOK FULL >STORE SEARCH ❙ ❙ ❙ ❙ ❙ ❖ ❖ ❖ ❖ ❖ PHONEBOOK PHONEBOOK[...]

30 Dial a Number in Phone Book 1 Press D . The screen displays the first phone book entr y . Skip to Step 4 . — OR — Press S . The screen displays 2 Press - . The screen displays 3 Press S . The screen displays 4 Press S . The screen displays the first phone book entr y and looks similar to 5 Enter the first letter of the stored name you want t[...]

31 Edit a Number/Name in Phone Book 1 Press D . The screen displays the first phone book entr y . Skip to Step 4 . — OR — Press S . The screen displays 2 Press - . The screen displays 3 Press S . The screen displays 4 Press S . The screen displays the first phone book entr y and looks similar to 5 Enter the first letter of the stored name you w[...]

32 7 Press M (DELETE) to erase a digit — OR — Press and hold M (DELETE) to delete entire telephone number . 8 Press S to store the edited number , and enter name mode. 9 Press M (DELETE) to erase a character — OR — Press and hold M (DELETE) to delete entire name. 10 Press S to confir m the chang e. The screen displays the edited entry . 11 [...]

33 Delete a Number/Name from Phone Book 1 Press D . The screen displays the first phone book entr y . Skip to Step 4 . — OR — Press S . The screen displays 2 Press - . The screen displays 3 Press S . The screen displays 4 Press S . The screen displays the first phone book entr y and looks similar to 5 Enter the first letter of the stored name y[...]

6 When the you find the number y ou wish to delete, press M (DELETE) to delete the entire displa yed entr y . The screen display is similar to 7 Press S . The entr y is deleted and the screen displays the ne xt phonebook entr y . ALICE DELETE? 34 PHONEBOOK PHONEBOOK[...]

CALLER ID OPERA TION 35 If you subscribe to Caller ID ser vice with y our local phone ser vice provider , this phone stores all incoming calls with valid Caller ID information in the call log. Name, number , time and date information can all be stored, if they are sent with the call. Calls are automatically stored in the order they are receiv ed, w[...]

36 Review Call Log 1 Press C . The screen displays the most recent call in the call log and displa ys ! if the call is new . Skip to Step 3 . —OR— Press S . The screen displays 2 Press S . The screen displays the most recent call in the call log and displa ys ! if the call is new . 3 Press - or + to scroll through the call log. JOHNSON THOMAS ![...]

37 ❙ ❙ ❙ ❙ ❙ M M M M M M M M M M ◗ ◗ ◗ ◗ ◗ Remove Call Records Removing a Specific Call Record 1 Press C . The screen displays the most recent call in the call log and displa ys ! if the call is new . Skip to Step 3 . —OR— Press S . The screen displays 2 Press S . The screen displays the most recent call in the call log and [...]

38 Remove All Call Records 1 Press C . The screen displays the most recent call in the call log and displa ys ! if the call is new . Skip to Step 3 . —OR— Press S . The screen displays 2 Press S . The screen displays the most recent call in the call log and displa ys ! if the call is new . 3 Press and hold M (DELETE). The screen displays 4 Pres[...]

39 ❙ ❙ ❙ ❙ ❙ M M M M M ◗ ◗ ◗ ◗ ◗ Store a Call Record in Phone Book Y ou can store a number received by Caller ID in the telephone phone book. A call record with no name will be stored in the phone book with UNKNOWN in place of a name. Y ou can follow the directions in “Edit a Number/Name in Phone Book” on page 31 to assign a[...]

40 Display Dial While you are r eviewing the call log, you can dial a number display ed on the screen. 1 Press C . The screen displays the most recent call in the call log and displa ys ! if the call is new . Skip to Step 3 . —OR— Press S . The screen displays 2 Press S . The screen displays the most recent call in the call log and displa ys ! [...]

41 Audible Indicators This system gives y ou voice prompts f or feature operations and voice confirmations when you pr ess a button or complete an operation. T urn Answering System On or Off Press O to tur n the system on or off. The message window will show the number of unreview ed messages at all times. When the system is turned on, you will hea[...]

42 About Mailboxes This answ er ing system has three v oice mailboxes. Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing 1 , 2 ,o r 3 while the system plays the outgoing announcement. All other messages will be recor ded in Mailbox 1. About Announcements • Y ou can record up to two differ[...]

43 Record Y our Announcement  NOTE: If y ou have assigned dif f erent mailbo xes to dif fer ent people, be sur e to tell callers in your announcement to pr ess 1 , 2 , or 3 to leav e a message in the appr opriate mailbo x. Remember to leav e a fe w seconds blank at the end of y our r ecorded announcement to allo w callers time to select a mailbo[...]

44 Answering System Feature Setup Y ou can set up one feature at a time, or you can set up a featur e and then move on to set up another featur e. 1 Make sure the ans wering system is on. 2 Press and release U until y ou hear the system announce the featur e you want to set. Refer to the “Feature Summar y” on pag e 45 for a description of the f[...]

45 ANSWERING SYSTEM OPERA TION ANSWERING SYSTEM OPERA TION FEA TURE SUMMARY Default settings indicated by * . SYSTEM ANNOUNCES: DESCRIPTION/DIRECTIONS: “Change remote access code” Set the remote access code you 50* will use to access featur es and functions of the answ er ing system from a touch tone phone. “Change clock” Set the day and ti[...]

46 This system automatically sav es your messages until you delete them, and can store approximately 17 minutes of messages, memos, and announcements (up to a maximum of 99 messages). If the system has less than 30 seconds of recording time left, it automatically turns off. The system will still answ er after 10 r ings, announce “ Please enter yo[...]

47 After playing the last messag e in a mailbox, the system announces “ End of messages . ” If the system has less than five minutes of recor ding time left, it announces the remaining time. Press the MAILBO X/STOP button at an y time dur ing playbac k to exit messag e playback. Y ou will hear a long beep. Adjust Playback Volume Press V OLUME -[...]

48 Record a Memo Y ou can record a memo up to four minutes long to stor e as an incoming message. 1 Press and release / . The system announces “ Please select mailbo x .” 2 Press a MAILBO X/STOP button to select a mailbox for the memo. After the system announces “ No w recor ding , ” speak toward the microphone. The message window displays [...]

49 ANSWERING SYSTEM OPERA TION ANSWERING SYSTEM OPERA TION MESSAGE WINDOW DISPLA Y WINDOW DISPLA YS TO INDICA TE: 0 No new messages in an y mailbox 1 – 98 , f lashing T otal number of messages in all mailboxes 0 – 99 ↔ F Memor y is full, or total number of messages is 99 Counting 1 to 99 Duration of announcement or memo recording 99 , f lashi[...]

REMOTE ACCESS 50 Connect with the Answering System Y ou can access many featur es of this system remotely from a touc h tone phone. 1 Dial your telephone number . 2 When the system answ er s enter your Remote Access Code (preset to 50). The system beeps twice and announces the number of new messages on the system. 3 Within tw o seconds, enter a rem[...]

51 REMOTE ACCESS COMMANDS FUNCTION: COMMAND: Record announcement Press *7 ; after beep, record announcement, press # 5 to stop. System plays bac k announcement. Record memo Press *8 , then the mailbox number where you w ant memo recorded; speak after the system announces “ No w r ecording ;”press #5 to e xit. End remote access call Press *0 . T[...]

BA TTERIES 52 Batter y Life Batter y life depends on ho w far the handset is from the base, and other environmental conditions.  NOTE: F or optimum perf ormance, charg e y our handset on the base every night. Charge the Handset Batter y Pack • This batter y should remain charg ed f or up to three days. A fully charg ed batter y provides an ave[...]

Replace the Handset Batter y Pack 1 Install the handset battery. Use only A T&T Batter y 3301, SKU# 91076. 2 Charge the handset battery. • Place the handset in the base. • Charge the battery for at least 12 hours. After the first charge, the batter y will charge in eight hours. 53 b) Plug the batter y pack connector into handset. Place the [...]

If you hav e dif ficulty operating this phone, tr y the suggestions below . For Customer Service, visit our website at www .telephones.att.com or call 1 800 222–3111. Please r etain your receipt as your pr oof of purchase . TELEPHONE OPERA TION PROBLEM SOLUTION If the phone does not • Make sure the pow er cord is plugged work at all, check thes[...]

TELEPHONE OPERA TION PROBLEM SOLUTION If you hear a two-beep The handset and base are not signal when you try to communicating properl y . Y ou might use the handset: be out of rang e. Move c loser to the base and tr y again. PROBLEM SOLUTION If you hear noise or • Y ou may be out of rang e. Move closer inter ference when to the base. using the p[...]

TELEPHONE OPERA TION PROBLEM SOLUTION If your telephone • If you hav e dial pulse (rotar y) ser vice, misdials: you’ ll need to set the dial method to PULSE . Follow the instructions under “Set Dial Method” in the FEA TURE SETUP section of this manual. • If you hav e touch tone ser vice and y ou hear clicks while y ou are dialing, you’ [...]

CALLER ID PROBLEM SOLUTION If the caller’s name or • Y ou should call your service provider to phone number is not confirm that you subscribe to combined displayed during Caller ID with Call W aiting ser vice. Call W aiting: • Caller ID inf or mation receiv ed during Call W aiting is displayed onl y on the handset that is in use. The informat[...]

ANSWERING SYSTEM PROBLEM SOLUTION If the system does not • Make sure that the ans wering system answer after the correct is on. number of rings: • If T oll Saver is on, the number of rings chang es to two when you hav e new messages waiting. • In some cases, the system may be affected by the ringing system used b y the local telephone company[...]

ANSWERING SYSTEM PROBLEM SOLUTION If your outgoing • When you record your announcement, announcement isn’t make sure you speak in a normal tone of clear: voice, a bout nine inc hes from the base. • Make sure there is no “background” noise (TV , music, etc.) while you are r ecording. 59 IN CASE OF DIFFICUL TY IN CASE OF DIFFICUL TY[...]

60 DEF AUL T SETTINGS FUNCTION: DEF AUL T SETTING: Dial Method T one Handset V olume 2 Ringer V olume 2 Ring Pattern 1 Key T one ON Remote Access Code 50 Clock ON Message Alert OFF Announce Only OFF Number of Rings 4 Call Screening ON Vibrator OFF Ringer Melody RINGER #01 DEF AUL T SETTINGS DEF AUL T SETTINGS DEF AUL T SETTINGS[...]

61 TECHNICAL SPECIFICA TIONS TECHNICAL SPECIFICA TIONS Frequency Range 2400 Hz – 2483 MHz Channels 95 Channel Spacing 864 kHz Output Power 23 dBm Sensitivity -92 dBm Modulation GFSK Operating T emperatur e 0°C – 40°C Base Unit V oltage 96 – 144 Vr ms (A C V oltage, 60Hz) Base Unit V oltage 9 Vdc (A C Adapter Output) Handset V oltage 3.6 –[...]

A Announce Only 42 announcements 42 answ er a call 15 answ er ing system 41, 44, 50 B Base Unit 1 C CALL BACK 25 call log 35–36, 39 call record 37, 39, 40 Call W aiting 17 call-waiting signal 17 Caller ID 35, 39 CHARGE BATTERY 19, 54 CL appears in the Messa g e Windo w 58 clock 41 confer ence call 26 D Delete a Number/Name from Phone Book 33 Dele[...]

message window 46 messages 46 messages are incomplete 57 m ut e 1 7 M 17 N name or phone number is not display ed 56 name or phone number is not display ed dur ing Call W aiting 57 NEW 20 NiCd batter y pack 1 NO LINE 19 NOT REGISTERED 19 O OUT OF SERVICE 19 outgoing announcement isn’t clear 59 P L 18 p ag e 18 phone book 29, 30, 31, 33 Phone book[...]