AT&T 8403 manual

555 -231 -777 Issue 1 March, 1 996 840 3 V oice Ter minal Q uick Refere nce Graphics © AT& T 1988 Table of Contents[...]

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Issue 1 March 1996 3 8403 Voice Terminal Quick Reference 0 This 8403 Voice Termina l Quick Referen ce shows you how to access the f ol- lowing f ea tures a v ailabl e on the GuestWorks™ server : ■ Abbreviat ed Dialin g ■ Autom atic Callback ■ Call Forw arding ■ Call Pa rk ■ Call Pickup ■ Conference ■ Drop ■ Feature Direct o ry ■[...]

4 Issue 1 March 1996 ■ Speaker (Li sten-O nly) ■ Transfe r ■ Volum e Control Con ventions 0 The followi ng conventi ons are used in this document: ■ Buttons yo u press on the voice termina l are shown as follows: ■ The term “dial keypad” refer s to the tou ch -tone keypad where you dial (enter) telepho ne numb ers and feature access c[...]

Issue 1 March 1996 5 — Intercept t one — a high-to-low tone you hear wh en a call or f e a- ture access code i s not accepted. ■ The follow ing tab le lists the f eatures you can use from your voice termi- nal. You r sy stem admi nistra tor will give you a list of the fea ture access codes. Write the m into this table. Fea t ure Featu re Acce[...]

6 Issue 1 March 1996 Ab breviat ed Dialing 0 The Abbreviat ed Dial ing ( AD) f eat ure allows you to store phone numbe rs and feature access codes for repeated use. This section describes two d ifferent ways of storing A D numb er s: automatic dial ing but tons and personal AD lists. Autom atic dialing bu t tons give you d irect access to a designa[...]

Issue 1 March 1996 7 7. Go on-hook. To place a call using an autom atic dial ing but ton , do the f ollow ing: 1. Go off-hoo k. ■ You h ear a dia l tone. 2. Press , and then press the d ial keypad num ber assig ned to the Autom at ic Dialin g button ent ry you wish t o call. For exampl e, to call the number stored in Fea ture Directo ry entry F3 [...]

8 Issue 1 March 1996 8. Repeat Steps 5 through 7 i f you want t o program additional item s on the same list. 9. Go on-hook when you are fini shed. S tart over with Step 1 if you want to program i te ms o n a different personal l ist. To place a call using a personal list i tem, do the following : 1. Go off hook. ■ You h ear a dia l tone. 2. Do o[...]

Issue 1 March 1996 9 To use the Aut oma tic Call back fe at ure, do the follo wing: 1. After you hear a ringback tone or a busy tone, press , and then press the dial keypad number as signed to the Au tomat ic Callback fea- ture. ■ You h ear a conf irmation t one. 2. Go on-hook. ■ When the called telepho ne become s available agai n, your tele -[...]

10 Issue 1 Mar c h 1996 Call F orwarding 0 There are t wo Cal l Forwarding featu res you ca n u s e : Cal l Forwardi ng - Al l Call s and Call Forwarding - Busy/Don’t Answer. Call Forwarding - All Calls causes calls to your voice terminal t o be forwarded immedi ately to a different t elephone number. Cal l F orwarding - Busy/Don’t Answe r caus[...]

Issue 1 March 1996 11 3. I f your voice t ermin al is administered wi th “ console” permi ssions, dial your own extension number. Otherwise, go to Step 4. ■ You h ear a dia l tone. 4. Dial the tele phone num ber to where the calls will be forwarded. ■ You h ear a conf irmation t one. 5. Go on-hook. To cancel ei ther type of Call F orwardin [...]

12 Issue 1 Mar c h 1996 Call Park 0 The Call Park feature allo w s you t o park a call on the server , and then recon- nect the call using your voice termi nal or a different voice te rminal. To park a call at your ext ension (fo r retrieval from any ext ension), do the following: 1. While active on a call, press . ■ You h ear a dia l tone. 2. Di[...]

Issue 1 March 1996 13 2. Dial the Answer B ac k feat ure access code _____. ■ You h ear a dia l tone. 3. Dial the extension numbe r of the person tha t parked the call. ■ You hear a confirm ation tone, and the n you are connected to the parked call. Cal l Pick u p 0 The Call Pickup feature allows you to answer calls inten ded for other extensi [...]

14 Issue 1 Mar c h 1996 2. Do one of t h e foll owing: a. Press , and then press the d ial keypad num ber assig ned to the Call Pic kup f eat ure. b. Pre ss an idle call appearance butt on, then dial the Call Pickup feature access code _____. ■ You are connected to t he incoming call. Conference 0 The Conf erence feat ure al l ows you t o set up [...]

Issue 1 March 1996 15 2. Pre ss the call appearance but ton o f the call origi nally on hold (th e first call). ■ You a r e reconne cted to your first cal ler. 3. P r ess again. ■ All three parties are now connected in a conference call. To drop the la st party added to a conference call: 1. P r e ss . ■ The last party added to the confe renc[...]

16 Issue 1 Mar c h 1996 To ac cess a fea ture a s signed t o the Feat ure Directory, press , and t hen press the corresponding dia l keypad number, through , , or . For example, i f the Send A ll Calls fe ature is assigned t o Feature Directory entry F1 , you must press , and then press to use this feat ure. If you have programme d your home teleph[...]

Issue 1 March 1996 17 Last Number Dialed (Redial) 0 The Last Numbe r Dialed (R edial ) feature allows you t o redial the last num ber you dialed . To use the Last Numbe r Dialed fea ture, do t he followin g: 1. Go off-hoo k. ■ You h ear a dia l tone. 2. Do one of t h e foll owing: a. Press , and then press the d ial keypad num ber assig ned to th[...]

18 Issue 1 Mar c h 1996 To leave a messag e withou t ringing an extension, do the f ollowi ng: 1. Go off-hoo k. ■ You h ear a dia l tone. 2. Do one of t h e foll owing: a. Press , and then press the d ial keypad num ber assig ned to the Leave Word Calling f eature. b. Dial the Leave Word Calli ng - Send a M essage f eatu re access code _____. ■[...]

Issue 1 March 1996 19 Message Retrieval 0 The Message Wait ing lam p indi cates tha t someone has left you a mes sage, either by Leave Word Calling or by voice mail. To retrieve your message s, fol- low local procedures. Mu te 0 The Mute f eat ure allows you to turn off the microphone on the hand set. This prevents other p artie s on the cal l from[...]

20 Issue 1 Mar c h 1996 2. Do one of t h e foll owing: a. Press , and then press the d ial keypad num ber assig ned to the Priority Calli ng feat ure. b. Dial the Prio rity Calli ng feat ure ac cess code _____. ■ You h ear a dia l tone. 3. Dial t he extension nu mber. ■ You h ear a ringb a ck t one. To change a regular call into a priority call[...]

Issue 1 March 1996 21 Self- Test 0 To test the lam ps on your voice termi nal, do the fol lowing : 1. Press and hold . ■ All the lam p s go on. 2. Release to end t he test . ■ All the l amps go off, except for the l amp, which st ays green for a few seconds. Send All Call s 0 The Send A ll Calls feature imm ediat ely redirect s your c a lls to [...]

22 Issue 1 Mar c h 1996 To cancel Send All Calls, do the following: 1. Go off-hoo k. ■ You h ear a dia l tone. 2. Do one of t h e foll owing: a. Press , and then press the d ial keypad num ber assig ned to the Send All Calls - Cancel featu re. ■ You h ear a dia l tone. b. Dial the Se n d All Calls deactivation f eat ure access code _____. ■ Y[...]

Issue 1 March 1996 23 To change from the handset to the speaker, do the following : 1. P r e ss . ■ The speaker comes on and the call goes through the sp eaker. 2. Hang up the handset. To end a c all while using t he speaker, do the foll owing: 1. P r e ss . Transfe r 0 The Tra nsfer fea ture all ows you to t ransfer calls from your voice termina[...]

24 Issue 1 Mar c h 1996 To transfer the current call, do the f ollo wing: 1. P r e ss . ■ The call is placed on hold. ■ You h ear a dia l tone. 2. Dial the numb er to which the call is t o be transferred. ■ You h ear a ringb a ck t one. 3. Remain on the line and announce the call; i f there is no answer or the line is busy, return t o the hel[...]