AT&T Spirit Communications System manual

AT&T SPIRI T ® Communications System User Manual[...]

Table of Contents How to Use this Manual 2 Key to Symbols 4 Ringing Patterns 5 Groups (2448 System) 5 Indicator Light Patterns 5 Parts of the Telephones 6 Line, Auto-Dial, and Programmable Buttons (308/616 System) 8 Line and Multi-Purpose Buttons (2448 System) 10 Answer Calls 12 Place Calls (308/616 System) 14 Place Calls (2448 System) 16 Conferenc[...]

Paging (308/616 System) 28 Programmable Buttons (308/616 System) 28 Paging (2448 System) 30 Programming Multi-Purpose Buttons (2448 System) 30 Personal SpeedCall (308/616 System) 32 Personal SpeedCall (2448 System) 34 Customized Features 36 Volume Control 37 Using with a PBX/Centrex System 38 Caring for Your Telephone 38 Dial Codes 39 Index (308/61[...]

2 How to Use this Manual Your telephone is part of an easy-to-use communications system that combines built-in features that may be customized to better meet the needs how to use all of the features. “ Which System Does Your Company Have? of your company. This manual features with will explain There are two SPIRIT ® Communications Systems –Mod[...]

■ Instructions for 2448 System Only ● Press INTERCOM. ● Lift receiver (or press SPEAKER). ● Dial ✱ 7. Parts of the Telephone Drawings of the telephones with the parts labeled and explained appear on pages 6 and 7. Two different telephones may be used with SPIRIT Communications Systems. Both telephones have a dial, feature buttons, a speak[...]

4 Key to Symbols Lift receiver (or press SPEAKER) Press line button Don’t lift receiver (and do not press SPEAKER) Press auto-dial or programmable button (308/616 system) Dial outside or intercom extension number/code Press multi-purpose button (2448 system) (type of multi-purpose button displayed on the symbol) Dial feature dial code Press featu[...]

Ringing Patterns Two short rings—call from outside system One long ring—call from another intercom extension One short, one long ring—transferred call Three short rings—transfer return or line reserve callback (or auto callback on a 2448 system) One low-volume ring pattern—call when your telephone is busy (or calls are forwarded on a 2448[...]

6 Labeling Buttons To remove old labels: ● Insert end of paper clip into notch of clear cover ● Slide cover sideways ● Lift cover and label To add new labels: ● Fill out label ● Replace label and cover (rough side up) Labeling Intercom Extension Number: ● Locate plastic hook under receiver ● Push down on hook and slide up ● Lift off[...]

6-Button Telephone MESSAGE WAITING INDICATOR Shows that you have a message waiting. See page 22. HANDS-FREE ANSWER INDICATOR LIGHT Shows whether the Hands-Free Answer on Intercom feature is on or off. Turned. on and off using the MUTE/HFAl button. See page 12. VOLUME CONTROL Adjusts the volume of the ringer. speaker. and receiver. See page 37. MUTE[...]

Line/Auto-Dial /Programmable Buttons 8 Line, Auto-Dial, and Programmable Buttons (308/616 System) A 6-button telephone in a 308/616 system has six line buttons. If your system has fewer than six incoming lines, some of the buttons will not be used. A 24-button telephone has six line buttons, 16 auto-dial buttons, and two programmable buttons. 4: li[...]

9 Line Button Used for placing and receiving outside calls. Incoming lines are the lines coming into your system from outside, either local telephone company lines or lines from a PBX system. Lines are numbered according to how they are connected to the system. All the lines in the 308/616 system appear in sequence on line buttons on all telephones[...]

10 Line/ Multi-Purpose Buttons Line and Multi-Purpose Buttons (2448 System) Line buttons are assigned to your telephone by the person in your company who maintains your system. Buttons that are not line buttons are multi-purpose buttons that you may program to use in other convenient ways. button 4 button 5 button 6 button 1 button 2 button 3 butto[...]

Multi-Purpose Buttons 11 Buttons that are not line buttons may be used as multi-purpose buttons. Each multi-purpose button may be programmed as ONE of the following: Intercom Extension Button This allows one-touch dialing to another SPIRIT telephone. See page 31. Group Page Button This allows one-touch paging to one of the groups of telephones in t[...]

Answer Calls 12 Answer Calls ■ Answer an Outside Call, an Intercom Call, or a Page to Intercom Extensions ● Lift receiver (or press SPEAKER). ■ Answer a Specific Line ● Press line button. ● Lift receiver (or press SPEAKER). ■ Answer an Intercom Call When HFAI (Hands-Free Answer on Intercom) Light is On Call will be answered automaticall[...]

■ Pickup a Call Ringing on Another Telephone (308/616 System) ● Press INTERCOM. ● Lift receiver (or press SPEAKER). ● Dial ✱ 8. ● Dial intercom extension number or press auto-dial button. (If your telephone is customized so that it cannot answer calls on that line, you will hear a busy signal.) ■ Pickup a Call Ringing on Another Telep[...]

Place Calls 14 Place Calls (308/616 System) ■ Using the Dial ● Lift receiver (or press SPEAKER). ● Dial number (If you must dial an extra digit in order to make an outside call, dial that digit first. See page 38.) ■ Using a Specific Line ● Press line button. ● Lift receiver (or press SPEAKER). ● Dial number. ■ Using Personal SpeedC[...]

■ Using System SpeedCall ● Press MEMORY. (Speakerphone turns on. If you want to use the receiver, lift before pressing MEMORY). ● Dial two-digit code (30-99). ■ Last Number Redial (manually dialed digits only) ● Press MEMORY. (Speakerphone turns on. If you want to use the receiver, lift before pressing MEMORY). ● Dial 0 (zero). ■ Inte[...]

16 Place Calls Place Calls (2448 System) ■ Using the Dial ● Lift reciever (or press SPEAKER). ● Dial number. (If you must dial an extra digit in order to make an outside call, dial that digit first. See page 38.) ■ Using a Specific Line Assigned to a Line Button ● Press line button. ● Lift receiver (or press SPEAKER). ● Dial number. ?[...]

■ Using SpeedCall (See page 34 for instructions for storing Personal SpeedCall numbers) If the number is programmed on a Personal SpeedCall button, ● Press SpeedCall button. If the SpeedCall number is not programmed on a Personal SpeedCall button, ● Press MEMORY. (Speakerphone turns on. If you want to use the receiver, lift before pressing ME[...]

Conference 18 Conference A total of four parties may be in the conference. For more details about special conferencing situations, see the person in your company who maintains your system. Add Another intercom Extension to a Call (308/616 System) ■ ● Press HOLD/PAUSE. ● Press INTERCOM. ● Dial intercom extension number or press auto-dial but[...]

■ Add a Held Call to a Conference ● Press CONFERENCE. ● Press button of call on hold. ■ Place a Conference on Hold ● Press HOLD/PAUSE. To go back to the conference call, press any line or INTERCOM button involved in the conference. ■ Drop a Line or Telephone from a Conference (Originator Only) ● Press RECALL/DROP. ● Press line or IN[...]

20 Hold Hold ■ Hold (so the call can be retrieved from any telephone in the system) ● Press HOLD/PAUSE. ■ Hold (so the call can be retrieved at your telephone ONLY— may be used for outside lines that are not part of a conference) ● Press HOLD/PAUSE twice. ■ Retrieve Call on Hold ● Press line or INTERCOM button of call on hold. ● Lif[...]

■ Held Call Reminder If you place a call on hold and hangup without retrieving the call, your telephone can remind you with a periodic short ring. The interval between these rings is a customized feature. Transfer ■ Transfer an Outside Call t O Another lntercom Extension (308/616 System) ● Press TRANSFER. ● Dial intercom extension number or[...]

22 Message Message To use MESSAGE, you and another person need to have agreed to take messages for each other. If you have a message for the other person, turn on the Message Indicator for that person's telephone. If your Message Indicator is on, check with that person for your message. This feature is typically used by the system attendant. ?[...]

■ Turn off the Message Indicator at Another Telephone (308/616 System) ● Press INTERCOM. ● Lift receiver (or press SPEAKER). ● Dial # 6. ● Dial intercom extension number or press auto-dial button. ■ Turn off the Message Indicator at Another Telephone (2448 System) ● Press INTERCOM. ● Lift receiver (or press SPEAKER). ● Dial # 6. ?[...]

Do Not Disturb/Line Reserve Do Not Disturb 24 ■ Turn on Do Not Disturb ● Press INTERCOM. ● Lift receiver (or press SPEAKER). ● Dial ✱ 2. Your phone will not ring for incoming calls, transferred calls, or manual signaling. The MUTE light will blink as a reminder that you have turned on the DO NOT DISTURB feature. ■ Turn off Do Not Distur[...]

25 Privacy Release and Bridging ■ Privacy Release If your company is using the privacy feature, others cannot join your call without your permission. If you want someone else to join your call, hold down the line button of your call while the person joining the call presses the line button for that call on his/her telephone. 2448 System: If the c[...]

Night Service/Auto Callback 26 ■ ■ Night Service Turn on Night Service ● Press INTERCOM. ● Lift receiver (or press SPEAKER). ● Dial ✱ 4. Turn off Night Service ● Press INTERCOM. ● Lift receiver (or press SPEAKER). ● Dial # 4. Auto Callback (2448 System) ■ Auto Callback (Intercom only) If the intercom extension you called is busy[...]

Intercom Call Forward (Follow Me-2448 System) For more information about lntercom Call Forward, see the person in your company who main- tains your system. ■ Intercom Call Forward-follow Me To forward incoming intercom calls to another telephone, ● Press INTERCOM at any telephone. ● Lift receiver (or press SPEAKER). ● Dial ✱ 3. ● Dial i[...]

Paging/Programmable Buttons 28 Paging (308/616 System) Both paging features may be programmed on buttons numbered 26 and 27 on 24-button telephones. ■ Page to All Intercom Extensions ● Press INTERCOM. ● Lift receiver (or press SPEAKER). ● Dial 61. Make announcement. NOTE: Only one person may answer a page to all intercom extensions. All oth[...]

■ Programming Button for Paging ● Press INTERCOM. ● Lift receiver (or press SPEAKER). ● Dial ✱ 0 (zero). ● Dial 60 to program button for paging through optional loudspeaker or dial 61 to program button for paging to all intercom extensions. ● Press button you want to program (button 26 or 27). ■ Erase Programming ● Press ● Press[...]

30 Paging/ Programming Multi-Purpose Buttons Paging (2448 System) ■ Group Page You can page all the telephones in one group. See page 5 for a list of groups. ● Press INTERCOM. ● Lift receiver (or press SPEAKER). ● Dial two-digit Make announcement. group number (61-66). If you have programmed a button for group paging, press that button (see[...]

■ Programming Multi-Purpose Buttons ● Press INTERCOM. ● Lift receiver (or press SPEAKER). ● Dial * 0 (zero). Intercom Extension Button. ● Dial intercom extension number. ● Press button you want to program. Group Page Button. ● Dial two-digit group number of group you want to page (61-66). ● Press button you want to program. Account [...]

SpeedCall 32 Personal SpeedCall (308/616 System) ■ Storing Numbers Plan the numbers you want to store in your Personal SpeedCall memory. These numbers are available only at your telephone. You may store up to 16 numbers in your Personal SpeedCall memory. A directory is provided on the Reference Card so that you may list the stored numbers. Label [...]

NOTE: Press HOLD/PAUSE to enter a 1½ second pause in a number if, for instance, you want the system to wait for a dial tone or access tone before continuing dialing. If the line you are using is customized as a PBX/Centrex line and the code has been customized into the system, the system will put the pause in for you. Consult the person in your co[...]

34 SpeedCall Personal SpeedCall (2448 System) ■ Storing Numbers Plan the numbers you want to store in your Personal SpeedCall memory. These numbers are available only at your telephone. A directory is provided on the Reference Card so that you may list the stored numbers. You may store up to 12 numbers in memory. EACH OF THE 12 NUMBERS MUST BE GI[...]

NOTE: Press HOLD/PAUSE to enter a 1½ second pause in a number if, for instance, you want the system to wait for a dial tone or access tone before continuing dialing. If the line you are using is customized as a PBX/Centrex line and the code has been customized into the system, the system will put the pause in for you. Consult the person in your co[...]

36 Customized Features The person responsible for maintaining your system may have customized some of the features so that the system better meets the needs of your company. Because of this customization, your telephone may not work exactly like another telephone in the same system. Following is a list and brief description of some of the ways your[...]

HELD CALL REMINDER. The intervals between reminders that you have a call on hold are customized. The interval may also be customized so that you are not reminded of a call on hold. LINE BUTTON ASSIGNMENTS (2448 System). The lines assigned to line buttons on your telephone may not be the same lines assigned to buttons on another telephone in the sys[...]

38 Using with a PBX/Centrex System The term "intercom extension" is used in several places in the manual to refer to another telephone in the system. The two-digit intercom extension is the SPIRIT system number determined by the telephone wiring connection at the controller. If you must dial an access digit in order to make outside calls,[...]

Dial Codes Dial Codes (308/616 System) Dial Codes (2448 System) Intercom Extensions and Codes Intercom Extensions and Codes 0 Telephone 10 0 Telephone 10 10-25 Telephones 10-25 60 Loudspeaker Paging 10-57 Telephone 10-57 61 Page to All Intercom Extensions 61-66 Group Page 70 Account Code Button Programming Do Not Disturb off Feature Dial Codes Nigh[...]

40 Index (308/616 System) A Answer, 12; intercom, 12; specific line, 12 Auto-dial button, 9 Automatic line selection, 36 B Bridging, 25 C Call pickup, 13 Caring for your telephone, 38 Centrex system, 38; using access code 14; dialing pause for, 33 Conference, 18; add call, 18; add extension, 18; add line, 18; drop, 19; end, 19; hold, 19 Customized [...]

Index (2448 System) A Account code entry, 31; button, 11; program button for, 31 Answer, 12; intercom, 12; specific line, 12 Auto callback, 26 Automatic line selection, 36 B Bridging, 25 C Call forward (follow me), 27 Call pickup, 13 Caring for your telephone, 38 Centrex system, 38; using access code, 16; dialing pause for, 35 Conference, 18; add c[...]

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