Axis Communications AXIS Q1614 manual

AXIS Q16 14 Network Camera User Manual[...]

About this Document This manual is intended for administrators and users of the AXIS Q16 14/Q16 14–E Fixed Dome Network Camera, and is applicable to rmware 5.60 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNI[...]

Safety This product complies with IEC/EN/UL 60950-1, Safety of Information Technology Equipment. If its connecting cables are routed outdoors, the product shall be grounded either through a shielded network cable (STP) or other appropriate method. The power supply used with this product shall fulll the requirements for Safety Extra Low Voltage ([...]

AXIS Q1614 Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS Q1614 Network Camera T able of Contents Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 I/O P orts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS Q1614 Network Camera Hardware Overview Hardware Overview 3 2 1 1 1 1 0 4 6 7 8 9 5 12 13 14 15 1. Status LED indicator 2. Zoom puller 3. Focus puller 4. I/O connector 5. Iris connector 6. P ower connector 7. P ower LED indicator 8. Network LED indicator 9. RS485/RS422 connector 1 0. Network connector (P oE) 1 1. Control button (1) 12. Function[...]

AXIS Q1614 Network Camera Hardware Overview Network Connector RJ45 Ethernet connector with P ower over Ethernet (P oE). NO NO NO TICE TICE TICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specic use. Make sure that the network devices are instal[...]

AXIS Q1614 Network Camera Hardware Overview • Connecting to AXIS Internet Dynamic DNS Service. See page 51 . To connect, press and hold the button for about 3 seconds. Function Button The function button has multiple functions: • Levelling assistant – This function helps to ensure the camera is level. Press the button for about 3 seconds to s[...]

AXIS Q1614 Network Camera Hardware Overview Buzzer Signal for Focus Assistant Buzzer Lens Fast interval Optimally adjusted Medium interval Less optimally adjusted Slow interval P oorly adjusted Status LED Behavior and Buzzer Signal for Levelling Assistant For information on the Function button used for levelling the camera, see Connectors and Butto[...]

AXIS Q1614 Network Camera Hardware Overview Note • If you select a DC iris conguration le for a P-iris lens, an error message will appear below the iris conguration type in the Camera Settings page. For custom DC Iris lenses, select Generic DC Iris option. • There is no need to restart the product after changing the lens. However , the[...]

AXIS Q1614 Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Tec[...]

AXIS Q1614 Network Camera Access the Product To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certicate. HTTPS (Hypertext T ransfer Protocol over SSL) is a protocol used to encrypt trafc between web browsers and servers. The HTTPS certicate ensures encrypted exchange [...]

AXIS Q1614 Network Camera Access the Product Controls on the Live View P age Click the View size buttons to show the image in full size (right button) or to scale down the image to t the browser window (left button). Click WDR on to enable WDR in intense backlight conditions. Read more about wide dynamic range on page 23 . Click Lightnder Mod[...]

AXIS Q1614 Network Camera Access the Product 1. Go to Setup > Live View Cong . 2. Under Action Buttons , select Show manual trigger button . AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only . See AXIS Media Control (AMC) on page 16 for more information. The toolbar displays the fol[...]

AXIS Q1614 Network Camera Access the Product With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or release control of the PTZ controls. The PTZ Control Queue is set up under PTZ > Control Queue . Click the Emulate joystick mode button and click in the image to move the[...]

AXIS Q1614 Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream pro[...]

AXIS Q1614 Network Camera Media Streams The AMC Control P anel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Windows Control P[...]

AXIS Q1614 Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Access Audio Streams The Live View page[...]

AXIS Q1614 Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all setting[...]

AXIS Q1614 Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . Y ou can congure the following: • Video stream settings. See page 20 . • Stream proles. See page 2 1 . • Camera settings. See page 22 . • View area. See page 25 . • Overlay image. See page 25 . •[...]

AXIS Q1614 Network Camera Video and Audio • Mirror image . If required, the image can be mirrored. • Rotate image . If required, the image can be rotated. • Maximum frame rate . T o avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a xed amount. Alternatively , the frame rate can be set as Unlimited , which [...]

AXIS Q1614 Network Camera Video and Audio • When setting up continuous recording. See Continuous Recording on page 45 . • In the Live View page – select the stream prole from the Stream prole drop-down list. For quick setup, use one of the predened stream proles. Each predened prole has a descriptive name, indicating its pur[...]

AXIS Q1614 Network Camera Video and Audio Image Appearance Increasing the Color level increases the color saturation. The value 1 00 gives maximum color saturation. The value 0 gives a black and white image. The image Brightness can be adjusted in the range 0–1 00, where a higher value produces a brighter image. Increasing the Sharpness can incre[...]

AXIS Q1614 Network Camera Video and Audio Shutter speed is related to the amount of time the shutter is opened and is measured in seconds (s). A slow shutter speed allows more light to reach the sensor and can help produce a brighter image in low light situations. On the other hand, a slow shutter speed can cause moving objects to appear blurry . S[...]

AXIS Q1614 Network Camera Video and Audio View Area Note This feature is available only if digital PTZ was selected when conguring the product for the rst time or after resetting to factory default. A view area is a cropped part of the full view . The view area is treated as a video source in Live View and has its own video stream and PTZ set[...]

AXIS Q1614 Network Camera Video and Audio Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is used to provide extra information or to mask a part of the image. For more information about privacy masks, see Privacy Mask on page 27 . To use an overlay image, the image must [...]

AXIS Q1614 Network Camera Video and Audio Create the action rule: 1. Go to Events > Action Rules 2. Click Add to create a new rule. 3. Select a T rigger and, optionally , a Schedule and Additional conditions . See the online help for details. 4. From the Actions list, select Overlay T ext 5. Enter the text to display in the Text eld. This is [...]

AXIS Q1614 Network Camera Video and Audio Audio Settings The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio . Audio Modes The Axis product supports the following audio modes: Full duplex - Simultaneous two-way audio allowing the Axis product to transmit and receive audio at the same time. T[...]

AXIS Q1614 Network Camera Video and Audio Use the Encoding option to select digital audio encoding format. • AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority , AAC is the recommended codec to use. An AAC license is included in[...]

AXIS Q1614 Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 2 1 . • Default Viewer for Browser . See page 30 . • Viewer Settings. See page 3[...]

AXIS Q1614 Network Camera Configure the Live View Page • Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer . The recordings are saved to [...]

AXIS Q1614 Network Camera PTZ (Pan T ilt Zoom) PTZ (Pan T ilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area or if a PTZ driver has been uploaded. For more information on view areas, see View Area on page 25 . For more information on how to upload a driver , see Install PTZ Driver on page 33[...]

AXIS Q1614 Network Camera PTZ (Pan T ilt Zoom) 7. Click Save . To modify or remove guard tours, go to PTZ > Guard T our , select the guard tour in the Guard T our List and click Modify/Remove . For more information see the online help . Advanced Device Settings The Device Settings window displays driver specic settings. The appearance of this[...]

AXIS Q1614 Network Camera PTZ (Pan T ilt Zoom) A user who belongs to a group (see Users on page 47 ) with a higher PTZ priority can go before other users in the queue and take control of the product. The order of priority is as follows: 1. Administrator — An administrator takes over PTZ control regardless of who is rst in queue. The administra[...]

AXIS Q1614 Network Camera Detectors Detectors Camera T ampering Camera T ampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To congure tampering: 1. Go to Detectors > Camera T ampering . 2. Set th[...]

AXIS Q1614 Network Camera Detectors To control the number of motion detection alarms, the parameters Object Size , History and Sensitivity can be adjusted. See Motion Detection P arameters on page 36 . Once motion detection windows are congured, the Axis product can be congured to perform actions when motion is detected. P ossible actions inc[...]

AXIS Q1614 Network Camera Detectors High level (1 00%) Only very large objects trigger motion detection. An object that appears in the window triggers motion detection for a long time before it is considered as non-moving. Ordinary colored objects on ordinary backgrounds trigger motion detection. Medium level (50%) A large difference in luminance i[...]

AXIS Q1614 Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, download[...]

AXIS Q1614 Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 39[...]

AXIS Q1614 Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an action rule. Se[...]

AXIS Q1614 Network Camera Events - Day/Night Mode – T rigger the rule when the product switches between day mode (IR cut lter on) and night mode (IR cut lter off). This can for example be used to control an external infrared (IR) light connected to an output port. - Live Stream Accessed – T rigger the rule when any stream is accessed and [...]

AXIS Q1614 Network Camera Events Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut lter on) or night mode (IR cut lter off). • Output P ort – Activate an I/O port to control an external device. • Overlay T ext – Display an overlay text. See Use Overlay Text in an Action Rule on page 26 . • Play Au[...]

AXIS Q1614 Network Camera Events To set up an email recipient using one of the listed providers: 1. Go to Events > Recipients and click Add . 2. Enter a Name and select Email from the T ype list. 3. Enter the email addresses to send emails to in the T o eld. Use commas to separate multiple addresses. 4. Select the email provider from the Prov[...]

AXIS Q1614 Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 45 . • To set up action rules, see page 40 . • To access recordings, see Find Recordings on page 44 . • To play recordings, see Play Recording on page 44[...]

AXIS Q1614 Network Camera Recordings To play a recording, follow these steps: 1. Go to Recordings > List . 2. To reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to apply the lters. See also Find Recordings on page 44 . 3. Select the recording and click Play . The recording will be[...]

AXIS Q1614 Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language button. Select[...]

AXIS Q1614 Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may acc[...]

AXIS Q1614 Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired prot[...]

AXIS Q1614 Network Camera System Options To install a self-signed certicate: 1. Go to Setup > System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1. Create a self-signed certicate as described above. 2. Go to Setup [...]

AXIS Q1614 Network Camera System Options Network Basic T CP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled. IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automa[...]

AXIS Q1614 Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting power . 5. C[...]

AXIS Q1614 Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserver.mycompany.com[...]

AXIS Q1614 Network Camera System Options Note • For NA T traversal to work, this must be supported by the router . The router must also support UPnP TM . • The router has many different names: “NA T router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband sharing device” or “Home rewall” but the e[...]

AXIS Q1614 Network Camera System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP . Community names are used to identify groups. AXIS Video MIB (Management Information Base) for video hardware can be used to monitor A[...]

AXIS Q1614 Network Camera System Options Bonjour The Axis product includes support for Bonjour . Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. Bonjour can be disabled under System Options > Network > Bonjour . Storage SD Card NO NO NO TICE TICE TICE To prev[...]

AXIS Q1614 Network Camera System Options The Axis product can be congured to automatically format SD cards that are inserted into the product. If autoformat is enabled and an SD card is inserted, the product will check if the SD card has the ext4 le system. If the card has a different le system, the card will automatically be formatted to [...]

AXIS Q1614 Network Camera System Options I/O P orts The Axis product provides two congurable input and output ports for connection of external devices. For information about how to connect external devices, see Connectors on page 67 . The I/O ports are congured under System Options > P orts & Devices > I/O P orts . Select the port d[...]

AXIS Q1614 Network Camera System Options • the focus position • uploaded applications are kept but must be restarted Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to F[...]

AXIS Q1614 Network Camera System Options Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts. To open the Script Editor , go to System Options > Advanced > Scripting . If a script causes problems, reset the product to i[...]

AXIS Q1614 Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem. The curre[...]

AXIS Q1614 Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, P ossible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the install[...]

AXIS Q1614 Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed in the client Check th[...]

AXIS Q1614 Network Camera Troubleshooting No audio Incorrect setup Check the sound card in the computer . Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support . Check that the correct Audio Input source is selected unde[...]

AXIS Q1614 Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS Q16 14: 1 MP/HD TV 720p, indoor Image sensor Progressive scan RGB CMOS 1/3” Lens P-iris, IR corrected, varifocal, CS-mount, support for DC-Iris lens, megapixel resolution 2.8 - 8 mm, F1.2 Horizontal angle of view 1 00° [...]

AXIS Q1614 Network Camera T echnical Specifications Function/group Item Specications Audio streaming T wo-way , full duplex Audio compression AAC LC 8/16/32 kHz, 8-128 kbit/s G.7 1 1 PCM 8 kHz 64 kbit/s G.726 ADPCM 8 kHz 32 kbit/s or 24 kbit/s Congurable bit rate Audio input Audio Input: 3.5mm jack for: mic/line in. Max 80 mVpp for microphon[...]

AXIS Q1614 Network Camera T echnical Specifications Function/group Item Specications Video buffer 48 MB pre- and post alarm Video access from web browser Camera live view Video recording to le (ASF) Customizable HTML pages Windows Vista, XP , Windows 7, and Server 2008 DirectX 9c or higher For other operating systems and browers see www .axi[...]

AXIS Q1614 Network Camera T echnical Specifications Function/group Item Specications Warranty Axis 3-year warranty and AXIS Extended W arranty option, see www .axis.com/warranty Connectors I/O connector 4–pin terminal block for: • 0 V DC (-) • Auxiliary power (DC output) • Digital Input • Digital Output 1 2 3 4 Function Pin Notes Spec[...]

AXIS Q1614 Network Camera T echnical Specifications Audio Connector 3.5 mm audio connectors (stereo) 1 2 3 1 Tip 2 Ring 3 Sleeve Audio Input Balanced Microphone Hot (+) In/Unbalance Microphone In/Line In Balanced Microphone Cold (-) In Ground Audio Output Line out (mono) Ground RS485/422 Connector Two 2-pin terminal blocks for RS485/RS422 serial i[...]

AXIS Q1614 Network Camera T echnical Specifications • Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. 69[...]

User Manual V er . M4.4 AXIS Q16 14 Network Camera Date: June 20 14 © Axis Communications AB, 20 13 - 20 14 P art No. 58675[...]