Axis Communications M3024-LIVE manual

AXIS M30 24–L VE Network Camera User Manual[...]

About this Document This manual is intended for administrators and users of the AXIS M3024-L VE Fixed Dome Network Camera, and is applicable to rmware 5.50 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Li[...]

Safety This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method. Photobiological Safety This product fullls the requirements for photobiological safety according to IEC/EN 6247 1 (risk gr[...]

AXIS M3024–L VE Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS M3024–L VE Network Camera T able of Contents P erformance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 5[...]

AXIS M3024–L VE Network Camera Hardware Overview Hardware Overview 5 8 7 6 1 2 3 4 1. Dome cover 2. Control button 3. Status LED 4. microSD Card slot 5. Network connector (P oE) 6. Focus ring 7. IR illumiation LED 8. I/O connector Connectors and Buttons For technical specications, see page 56 . Network Connector RJ45 Ethernet connector with P [...]

AXIS M3024–L VE Network Camera Hardware Overview NO NO NO TICE TICE TICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specic use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions. For informa[...]

AXIS M3024–L VE Network Camera Hardware Overview Amber/Red Flashes amber/red if network connection is unavailable or lost. Red Flashes red for rmware upgrade failure. 8[...]

AXIS M3024–L VE Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer ® with Windows ® • Safari ® with OS X ® and • Chrome TM or Firefox ® w[...]

AXIS M3024–L VE Network Camera Access the Product Set the Root P assword To access the Axis product, you must set the password for the default administrator user root . This is done in the Congure Root P assword dialog, which opens when the product is accessed for the rst time. To prevent network eavesdropping, the root password can be set [...]

AXIS M3024–L VE Network Camera Access the Product Click the Active/Inactive buttons to manually activate and inactive the product’s output port. For information about how to enable and congure output buttons, see page 24 . The Manual T rigger button is used to trigger an action rule from the Live View page. For information about how to con?[...]

AXIS M3024–L VE Network Camera Access the Product PTZ Controls Note These controls are available if digital PTZ is enabled in the selected view area, see View Area on page 20 . With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or release control of the PTZ controls. Th[...]

AXIS M3024–L VE Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proles. Other app[...]

AXIS M3024–L VE Network Camera Media Streams The AMC Control P anel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Windows Control P an[...]

AXIS M3024–L VE Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. 15[...]

AXIS M3024–L VE Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all [...]

AXIS M3024–L VE Network Camera Set Up the Product Video It is possible to congure the following video features in your Axis product: • Video stream. See page 17 . • Stream proles. See page 18 . • Camera settings. See page 19 . • View area. See page 20 . • Overlay image. See page 20 . • Privacy mask. See page 22 . Set Up Video St[...]

AXIS M3024–L VE Network Camera Set Up the Product Click Save to apply the new settings. H.264 H.264, also known as MPEG-4 P art 1 0/A VC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete ima[...]

AXIS M3024–L VE Network Camera Set Up the Product To select a default stream prole for the Live View page, go to Setup > Live View Cong . Camera Settings The Video > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance To change Image Appearance go to the menus under Setup > Video &[...]

AXIS M3024–L VE Network Camera Set Up the Product The Day/Night shift level bar helps determine when the camera will shift from day mode to night mode. Normally , the camera automatically changes mode from day to night when very dark (level 1 00 in the slider). By setting Day/Night shift level to a lower value, the camera will change to night mod[...]

AXIS M3024–L VE Network Camera Set Up the Product 3. T o include date and time, select Include date and Include time . 4. T o include a text string, select Include text and enter the text in the eld. Modiers can be used, see File Naming & Date/Time Formats in the online help . 5. Dene text overlay characteristics in the relevant e[...]

AXIS M3024–L VE Network Camera Set Up the Product 4. Click Save . Use Overlay Text in an Action Rule Action rules, see page 32 , can display an overlay text when the rule is triggered. The text can be used to provide information for forensic video analysis, notify surveillance operators or validate triggers and actions during product installation[...]

AXIS M3024–L VE Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 18 . • Default Viewer for Browser . See page 23 . • Viewer Settings. See [...]

AXIS M3024–L VE Network Camera Configure the Live View Page • Select Use PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel. • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer . The recordings are sa[...]

AXIS M3024–L VE Network Camera PTZ (Pan T ilt Zoom) PTZ (Pan T ilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area on page 20 . Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic [...]

AXIS M3024–L VE Network Camera PTZ (Pan T ilt Zoom) • Tilt control • Zoom control To disable specic controls, deselect the options under Enable/Disable controls . Note Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to preset positions that require a tilt mov[...]

AXIS M3024–L VE Network Camera Detectors Detectors Camera T ampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. T o send an alarm, for example an email, an action rule must be set up. To congure tampering: 1. Go to Detectors > Camera Tampering . 2. [...]

AXIS M3024–L VE Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window . Set Up Motion Det[...]

AXIS M3024–L VE Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size. • While monitoring an area where moving objects are not expected, select a high his[...]

AXIS M3024–L VE Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, d[...]

AXIS M3024–L VE Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 3 1[...]

AXIS M3024–L VE Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an action r[...]

AXIS M3024–L VE Network Camera Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 30 . • Detectors - Day/Night Mode – T rigger the rule when the product switches between day mode (IR cut[...]

AXIS M3024–L VE Network Camera Events - Locked – T rigger the rule if the storage device is locked (write protected). • System - System Ready – T rigger the rule when the product has been started and all services are running. This can for example be used to send a notication when the product restarts. • Time - Recurrence – Trigger th[...]

AXIS M3024–L VE Network Camera Events Recipient Use with action Notes Email Send Images Send Notication Send Video Clip An email recipient can contain multiple email addresses. FTP Send Images Send Video Clip HTTP Send Images Send Notication Send Video Clip HTTPS Send Images Send Notication Send Video Clip Encrypted le transfer using [...]

AXIS M3024–L VE Network Camera Events Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside ofce hours. Use one of the predened schedules or create a new schedule as described below . To create a new schedule: 1. Go to Events > Schedules and c[...]

AXIS M3024–L VE Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 37 . • To set up action rules, see page 32 . • To access recordings, see Recording List on page 37 . • To congure camera controlled storage, se[...]

AXIS M3024–L VE Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language button. [...]

AXIS M3024–L VE Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody [...]

AXIS M3024–L VE Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desir[...]

AXIS M3024–L VE Network Camera System Options A Server/Client certicate can be self-signed or issued by a Certicate Authority (CA). A self-signed certicate offers limited protection and can be used before a CA-issued certicate has been obtained. To install a self-signed certicate: 1. Go to Setup > System Options > Security &g[...]

AXIS M3024–L VE Network Camera System Options IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP . The IPv4 settings are congured under System Options > Network > T CP/IP > Basic . DHCP (Dynamic Host Conguration Protocol) allows network admi[...]

AXIS M3024–L VE Network Camera System Options 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar . 6. Open a browser and type http://<IP address> in the Location/Address eld. For other methods of assigning the IP address, see the Installation and Management Software CD or the document Assig[...]

AXIS M3024–L VE Network Camera System Options NTP Conguration NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are congured under System Options > Network > T CP/IP > Advanced . Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server .[...]

AXIS M3024–L VE Network Camera System Options Use manually selected NA T router - Select this option to manually select a NAT router and enter the IP address for the router in the eld. If no router is specied, the product automatically searches for NAT routers on your network. If more than one router is found, the default router is selected[...]

AXIS M3024–L VE Network Camera System Options To enable and congure SNMP in the Axis product, go to the System Options > Network > SNMP page. Depending on the level of security required, select the version on SNMP to use. Traps are used by the Axis product to send messages to a management system on important events and status changes. Ch[...]

AXIS M3024–L VE Network Camera System Options Storage SD Card NO NO NO TICE TICE TICE To prevent data corruption, the SD card should be unmounted before removal. Note For SD card recommendations see www .axis.com The Axis product supports microSD/microSDHC/microSDXC cards. The following SD card le systems are supported: • ext4 — recommende[...]

AXIS M3024–L VE Network Camera System Options 1. Insert the SD card in the SD card slot. 2. Open the Axis product’s webpages and go to Setup > System Options > Storage . 3. Click SD Card . 4. Click Format and select the desired le system. 5. Click OK to start formatting the card. Network Share Network share allows you to add network st[...]

AXIS M3024–L VE Network Camera System Options Note A restart clears all entries in the Server Report. Click Restore to reset most settings to the factory default values. The following settings are not affected: • the boot protocol (DHCP or static) • the static IP address • the default router • the subnet mask • the system time • the I[...]

AXIS M3024–L VE Network Camera System Options Connection List - Lists all clients that are currently accessing media streams. Crash Report - Generates an archive with debugging information. The report takes several minutes to generate. The log levels for the System Log and the Access Log are set under System Options > Support > Logs & R[...]

AXIS M3024–L VE Network Camera System Options 4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90 5. Using the installation and management software tools, a[...]

AXIS M3024–L VE Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem. Th[...]

AXIS M3024–L VE Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, P ossible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the [...]

AXIS M3024–L VE Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed in the client C[...]

AXIS M3024–L VE Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur . To identify the source of the problem, check the System Log under System Options > Support > Logs &[...]

AXIS M3024–L VE Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Model AXIS M30 24-LVE: 1MP/HD TV 720p, IR illumination Image sensor 1/4’’ progressive scan RGB CMOS Lens M12 mount, xed iris, megapixel resolution, IR corrected, 2.8 mm, F2.0 Horizontal angle of view: 77° V ertical angl[...]

AXIS M3024–L VE Network Camera T echnical Specifications Function/group Item Specications Application Programming Interface Open API for software integration, including the ONVIF specication available at www .onvif.org , VAPIX® and AXIS Camera Application Platform from Axis Communications, specications available at www .axis.com , AXIS[...]

AXIS M3024–L VE Network Camera T echnical Specifications Function/group Item Specications Weight 820 g (12.8 lb .) Included accessories Drill hole template, Installation Guide, Installation and Management Software CD, Windows decoder 1-user license, T orx L-key , terminal block connector Video management software AXIS Camera Companion (includ[...]

AXIS M3024–L VE Network Camera T echnical Specifications P erformance Considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the [...]

User Manual V er . M4.5 AXIS M3024–L VE Network Camera Date: March 20 15 © Axis Communications AB, 2014 - 20 15 P art No. 62969[...]