Axis Communications Q6044-C manual

USER MANUAL AXIS Q6044-C PTZ Dome Network Camera[...]

About this Document This manual is intended for administrators and users of the AXIS Q6044-C PTZ Dome Network Camera, and is applicable to rmware 5.55 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-ba[...]

Europe This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment (WEEE) is applicable in the European Union member states. To prevent potential harm to human health and the environment, the product must be disposed of in an approved and [...]

AXIS Q6044-C PTZ Dome Network Camera Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS Q6044-C PTZ Dome Network Camera Table of Contents Multi-Connector Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Checking the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS Q6044-C PTZ Dome Network Camera Hardware Overview Hardware Overview Camera 1 2 3 4 5 6 7 8 1 Network connector (High PoE) 2 Part number (P/N) & Serial number (S/N) 3 Cooling system 4 Fan 5 SD card slot 6 Power button 7 Status LED indicator 8 Control button Important Dust and particle buildup could affect the performance of the cooling syst[...]

AXIS Q6044-C PTZ Dome Network Camera Hardware Overview Multi-connector Terminal connector for connecting the supplied media converter switch, which provides the following signals: • DC Power • Network (Ethernet 10/100Base-T) • Input/Output (I/O) The supplied multi-connector cable is required in order to maintain the product’s IP rating, see[...]

AXIS Q6044-C PTZ Dome Network Camera Hardware Overview Media Converter Switch 1 2 3 4 5 6 7 8 10 9 11 12 1 3 1 Power connector (DC input) 2 Power connector (DC output) 3 Network connector (internal) 4 Network connector SFP (external) (2x) 5 Network connector RJ45 (external) (2x) 6 Camera LED indicator 7 Network LED indicator (4x) 8 Power LED indica[...]

AXIS Q6044-C PTZ Dome Network Camera Hardware Overview Network connector SFP (external) - Two SFP connectors (100Base-FX/1000Base-X) for network connectivity. Each RJ45 and SFP network connector port has its own dip switch. The dip switches control how the port forwards data. See Network Connector Dip Switches . Dip switch position Description of u[...]

AXIS Q6044-C PTZ Dome Network Camera Hardware Overview Dip switch position Description Default (middle) B Remove VLAN tags from forwarded multicast packages. Use this setting when connecting to the network, directly or through a router or network switch. Left A Block multicast packages that have a VLAN tag. Use this setting when connecting to a dev[...]

AXIS Q6044-C PTZ Dome Network Camera Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating[...]

AXIS Q6044-C PTZ Dome Network Camera Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the product. To do this, enable the NAT-traversal feature, which will attem[...]

AXIS Q6044-C PTZ Dome Network Camera Accessing the Product The Live View Page The controls and layout of the Live View page may have been customized to meet specic installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page. The followin[...]

AXIS Q6044-C PTZ Dome Network Camera Accessing the Product The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specied in the AMC Control Panel. Click the View Full Screen butto[...]

AXIS Q6044-C PTZ Dome Network Camera Accessing the Product The PTZ controls can be disabled under PTZ > Advanced > Controls , see Controls, on page 33 . 15[...]

AXIS Q6044-C PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proles. Other [...]

AXIS Q6044-C PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on rst use, after which it can be congured. Open the AMC Control Panel from: • Windows Control Pan[...]

AXIS Q6044-C PTZ Dome Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. 18[...]

AXIS Q6044-C PTZ Dome Network Camera Setting Up the Product Setting Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have ac[...]

AXIS Q6044-C PTZ Dome Network Camera Video Video It is possible to congure the following video features in your Axis product: • Video stream. See page 20 . • Stream proles. See page 21 . • Camera settings. See page 22 . • Overlay image. See page 23 . • Privacy mask. See page 24 . Video Stream You can dene the following video stre[...]

AXIS Q6044-C PTZ Dome Network Camera Video Image The default image settings can be congured under Video> Video Stream . Select the Image tab. The following settings are available: • Resolution . Select the default resolution. • Compression . The compression level affects the image quality, bandwidth and le size of saved images; the low[...]

AXIS Q6044-C PTZ Dome Network Camera Video For quick setup, use one of the predened stream proles. Each predened prole has a descriptive name, indicating its purpose. If required, the predened stream proles can be modied and new customized stream proles can be created. To create a new prole or modify an existing prole,[...]

AXIS Q6044-C PTZ Dome Network Camera Video Day/Night shift priority - Use the Day/Night shift priority bar to determine when the camera shifts into either day mode or night mode. By default, the camera will automatically change from day to night mode at a pre-dened level which corresponds to light conditions. By dragging the bar handle towards t[...]

AXIS Q6044-C PTZ Dome Network Camera Video To use an overlay image, the image must rst be uploaded to the Axis product: 1. Go to Video > Overlay Image . 2. Click Browse and browse to the le. 3. Click Upload . 4. Select the image to use from the Use overlay image list. 5. Click Save . To display the overlay image: 1. Go to Video > Video [...]

AXIS Q6044-C PTZ Dome Network Camera Video Since the Pan/Tilt/Zoom coordinates dene its size and position, a privacy mask is dynamic in relation to the monitored area. This means that regardless of the angle and zoom of the lens, the same place or object will be hidden. To dene at what magnication the mask should be displayed, zoom to the [...]

AXIS Q6044-C PTZ Dome Network Camera Live View Cong Live View Cong You can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 21 . • Default Viewer for Browser. See page 26 . • Viewer Settings. See page 27 . • Action B[...]

AXIS Q6044-C PTZ Dome Network Camera Live View Cong Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher. • JRE (J2SE) 5.0 or higher. Window[...]

AXIS Q6044-C PTZ Dome Network Camera Live View Cong 2. Under Output Buttons , select the type of control to use: - Pulse activates the output for a dened period of time. The pulse time can be set from 1/100 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To congure the active and inactive states, go to Sys[...]

AXIS Q6044-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a predened view that can be used to quickly steer the camera to a specic location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page. • [...]

AXIS Q6044-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Gatekeeper The Active Gatekeeper monitors an area such as an entrance gate. When motion is detected in the monitored area, the Gatekeeper will, depending on conguration, steer the camera to a selected preset position or start autotracking from a selected preset position. Using a zoomed-in [...]

AXIS Q6044-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 90° - 90° - 180°/180° 0° 90° - 90° - 180°/180° 0° A B B A 1 2 Top view A Pan limit start B Pan limit end Guard Tour A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for congurable time periods. The enabl[...]

AXIS Q6044-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 1. Go to PTZ > Guard Tour and click Add . 2. Select Create a record tour and click OK . 3. Enter a descriptive name. 4. Specify the pause length between runs. 5. Click to start recording the Pan/Tilt/Zoom movements. 6. When satised, click . 7. Click OK . Note Only the name of the record[...]

AXIS Q6044-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Controls Panel Shortcut Command Buttons can be congured to provide direct access to commands issued via the VAPIX® Application Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View page through the Ctrl panel button, see page 14[...]

AXIS Q6044-C PTZ Dome Network Camera Detectors Detectors Shock Detection Enable Shock Detection from the Detectors menu. Shock detection is used, for example, to generate an alarm if the product is hit by an object. Use the Shock sensitivity slider to adjust the sensitivity level at which the product should send an alarm upon being hit. Low sensiti[...]

AXIS Q6044-C PTZ Dome Network Camera Detectors 4. Adjust the Object Size , History and Sensitivity prole sliders (see Motion Detection Parameters for details). Any detected motion within an active window is indicated by red peaks in the Activity window . 5. Click Save . To exclude parts of the include window, select the Congure Excluded Windo[...]

AXIS Q6044-C PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available application[...]

AXIS Q6044-C PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 37[...]

AXIS Q6044-C PTZ Dome Network Camera Events Events The Axis product can be congured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule . Available Action Rule triggers and conditions include: • [...]

AXIS Q6044-C PTZ Dome Network Camera Events - Shock Detected — Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection, on page 34 . - System Ready — trigger the rule when the product has been started and all services are running. This can for example be used to send a notication when the product restart[...]

AXIS Q6044-C PTZ Dome Network Camera Events 8. Select Network Share from the Storage drop-down list. To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the tr[...]

AXIS Q6044-C PTZ Dome Network Camera Events 4. Enter the information needed for the recipient type. 5. Click Test to test the connection to the recipient. 6. Click OK . Setting Up an Email Recipient Email recipients can be congured by selecting one of the listed email providers, or by specifying the SMTP server, port and authentication used by, [...]

AXIS Q6044-C PTZ Dome Network Camera Events 3. Click OK . To use the recurrence in an Action Rule, rst select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list. To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove .[...]

AXIS Q6044-C PTZ Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 43 . • To set up action rules, see page 39 . • To access recordings, see Recording List, on page 43 . • To congure camera controlled storag[...]

AXIS Q6044-C PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language butt[...]

AXIS Q6044-C PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anyb[...]

AXIS Q6044-C PTZ Dome Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the des[...]

AXIS Q6044-C PTZ Dome Network Camera System Options To install a self-signed certicate: 1. Go to System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1. Create a self-signed certicate as described above. 2. Go to System[...]

AXIS Q6044-C PTZ Dome Network Camera System Options IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are congured under System Options > Network > TCP/IP > Basic . DHCP (Dynamic Host Conguration Protocol) allows network ad[...]

AXIS Q6044-C PTZ Dome Network Camera System Options 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address eld. For other methods of assigning the IP address, see the Installation and Management Software CD or the document As[...]

AXIS Q6044-C PTZ Dome Network Camera System Options Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server. To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server. Host Name Conguration The Axis product can be accessed using a host name i[...]

AXIS Q6044-C PTZ Dome Network Camera System Options Alternative HTTP port - Select this option to manually dene an external HTTP port. Enter the port number in the eld. If no port is entered here, a port number is automatically selected when NAT traversal is enabled. Note • An alternative HTTP port can be used or be active even if NAT trave[...]

AXIS Q6044-C PTZ Dome Network Camera System Options SNMP v1/v2 provides the lowest level of security. The community name can be specied as a password for read or read/write access to all supported SNMP devices. The default password for the Read community is public and the default password for the Write community is write. Note If HTTPS is enable[...]

AXIS Q6044-C PTZ Dome Network Camera System Options The Axis product supports SD cards with the following le systems: • ext4 — recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss. To access data stored on the card from the Windows operating system, a third-party ext4 driver or applicati[...]

AXIS Q6044-C PTZ Dome Network Camera System Options Ports & Devices I/O Ports The media converter switch provides two congurable input and output ports for connection of external devices. One port is dedicated for the I/O signals between the media converter switch, the supplied multi-connector cable and the camera. For more information on th[...]

AXIS Q6044-C PTZ Dome Network Camera System Options Logs & Reports The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query. System Log - Provides information about system events. Access[...]

AXIS Q6044-C PTZ Dome Network Camera System Options Reset to Factory Default Settings Important Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP address, to the factory default values. Note The installation and management software tools are available on the CD supplied with t[...]

AXIS Q6044-C PTZ Dome Network Camera Multi-Connector Cable Multi-Connector Cable The supplied multi-connector cable is required in order to maintain the camera’s IP rating. Connect the multi-connector cable to the camera’s multi-connector and to the connectors in the supplied media converter switch, see page 6 . The cable provides the following[...]

AXIS Q6044-C PTZ Dome Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular prob[...]

AXIS Q6044-C PTZ Dome Network Camera Troubleshooting 1. In UNIX/Linux , type the following from the command line: arp -s <IP address> <serial number> temp ping -l 408 <IP address> In Windows , type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator): arp -s <IP address&[...]

AXIS Q6044-C PTZ Dome Network Camera Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the network. Identify the product using its model or serial number, or by the DNS[...]

AXIS Q6044-C PTZ Dome Network Camera Troubleshooting Lower frame rate than expected See Performance Considerations, on page 65 . Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Panel (H.[...]

AXIS Q6044-C PTZ Dome Network Camera Technical Specications Technical Specications Function/group Item Specications Models AXIS Q6044-C 60 Hz AXIS Q6044-C 50 Hz Image sensor 1/3” progressive scan CCD 1.3 megapixel Lens f 4.4 – 132 mm F1.4 – 4.6 Autofocus Automatic day/night Horizontal angle of view: 62.9° – 2.2° Vertical angle of[...]

AXIS Q6044-C PTZ Dome Network Camera Technical Specications Function/group Item Specications Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform from Axis Communications; specications available at www.axis.com ONVIF, specications available at www.onvif.org AXIS Vide[...]

AXIS Q6044-C PTZ Dome Network Camera Technical Specications Function/group Item Specications FCC Part 15 Subpart B Class A ICES-003 Class A VCCI Class A C-tick AS/NZS CISPR 22 Class A KCC KN22 Class A, KN24 IEC/EN/UL 60950-1 IEC/EN/UL 60950-22 IEC/EN 60529 IP66 NEMA 250 Type 4X IEC 60068-2-1, IEC 60068-2-2, IEC 60068-2-78, IEC 60068-2-14, IEC[...]

AXIS Q6044-C PTZ Dome Network Camera Technical Specications Power connector (DC output) Two 2-pin terminal blocks for power output (pin 4 is not used). + + 2 1 4 3 - Function Pin Notes Specications 12 V DC 1, 2 Power out to camera Max load = 6.5 A 12.0–13.2 V DC, min 70 W GND 3 Ground DC output N/a 4 N/a Network connector (internal) Two 2-p[...]

AXIS Q6044-C PTZ Dome Network Camera Technical Specications The following factors are among the most important to consider: • High image resolution and/or lower compression levels result in images containing more data. Bandwidth affected. • Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected. • Simultane[...]

User Manual Ver. M2.2 AXIS Q6044-C PTZ Dome Network Camera Date: December 2013 © Axis Communications AB, 2013 Part No. 55237[...]