Blackberry 6720 manual

BlackBerr y W ireless Handheld 900/1900 MHz GSM/GPRS Netw orks 900/1800 MHz GSM/GPRS Netw orks Handheld User Guide[...]

BlackBerry Wireless Handheld V ersion 3.3 Handheld User Guide Last revised: 04 July 2002 P art number: PDF-04777-001 Rev . 001 At the time of publication, this docume ntation complies with softw are version 3.3.0.86. © 2002 Research In Motion Li mited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are th[...]

Contents Important safety information ..................................... .................. 9 Important safety/compliance information for BlackBerry 6710™ users ............. ...................... ............ ...................... ......... ..... 14 FCC complianc e statement (USA) ... ........... ............. ............ ....... 16 Indust[...]

Sending messages usin g links ... .............. ........... ........... ........... ... 59 Customizing the auto si gnature ....... ............. ........... .............. ..... 60 Receiving delivery c onfirmation........ ......... ........... ........... .......... 61 Reading email or PIN messages .............. ........... ............. ........[...]

Using the SIM phone book application ............ ............. .......... 120 Tips for using the Add ress Book application ... ............. .......... 123 Using the Phone application ............... ..................................... 125 Placing phone call s.... .............. ........... ........... ............. ............ ..... 126 Answer[...]

Using the Tasks applicat ion ......................... ............................. 175 Setting task options ... ............ ........... ............. ........... ........... ........ 176 Adding tasks ... ........... ............ ........... ............. ........... ........... ........ 176 Managing tasks ...... ............. ........... .......[...]

Handheld options ................... ........... ........... ............. ............ ..... 224 Troubleshooting ........................... ....................................... ...... 233 Frequently asked questions ..... ............. ............ ............. ........... . 233 Handheld error messages .... ........... ........... ............[...]

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Impor tant saf et y inf orma tion Please read these safety and operation instructions before operating the BlackBer ry Wi reless Handheld, it s docking/ charging cradle, or any other BlackBerry W ireless Handheld charging units. Reta in these instruc tions for future u se. ELECTRICAL SAFET Y This handheld (model numb er R6020GW / R6020GE) is intend[...]

Important safety information 10 BlackBerr y Wireless Handheld A C CESSORIES Use only those accessories approv ed by RIM. The us e of any accessories not approved by RIM for use in conjunction with the handheld will invalidate any approv al or w arranty applicable to the handheld and may be dangerous. DRIVING Check the laws and regulations on the us[...]

Important safety information Handheld User Guide 11 ELECTRONIC DEVICES Most modern electronic equipment is shielded from RF signals. However , certain electronic equipment may not be shield ed against the RF signals from y our wireless handheld. Pacemakers Consult a physician or the manufacturer of your pacemaker if you have any questions regarding[...]

Important safety information 12 BlackBerr y Wireless Handheld P osted F acilities T urn your handheld OFF in any facili ty where posted notices so require. BLASTING AREAS T o avoid interfering with blasting oper at ions, turn the wireless feature of your handheld OFF when in a “blasting area” or in areas posted: “T urn off two-w ay radio”. [...]

Important safety information Handheld User Guide 13 units outside or in any area exposed to the elements. Refer to the operating instructions in this ma nual for more information on the ba ttery and power supply . Do not overload w all outlets, extension co rds, or integral conv enience receptacles as t hi s m ay re s u lt i n a r is k of f ir e o [...]

Important safety information 14 BlackBerr y Wireless Handheld • the handheld, charging unit, or acce ssory becomes very hot to the touch • the handheld, charging unit or acce ssory has been dropped or damaged in any way • the handheld, charging unit or acce ssory does not operate normally by following the instruc tions contained in this guide[...]

Important safety information Handheld User Guide 15 T o maintain compliance with FCC RF expos ure guidelines, u se only RIM supplied or approved accessories. When carrying the wireless handheld while on, use the specific RIM holster that has been tested for compl iance. Use of non-RIM approved accessories may viol at e FCC RF exposure guidelines. S[...]

Important safety information 16 BlackBerr y Wireless Handheld The FCC has granted an Equipment Author ization for this model handheld with all reported SAR levels ev aluated as in compliance with the FCC RF emission guidelines. SAR informa tion on this model handheld is on file with the FCC and can be found under th e Display Grant se ction of http[...]

Important safety information Handheld User Guide 17 • This device m ust accept any interference received, incl uding interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursu ant to Part 15 of the FCC Rules. These limits are designed to provide reasonabl[...]

Important safety information 18 BlackBerr y Wireless Handheld Impor tant safety/compliance informa tion for BlackBerry 6720™ users EXPOSURE T O R ADIO FREQUENCY SIGNALS Y our wireless handheld portable dev ice is a low power radio transmit ter and receiver . When it is ON, it receives and also transmits radio frequency (RF) signals . Y our wirele[...]

Important safety information Handheld User Guide 19 * Radio wave exposure guid elines emplo y a unit of measur ement known as th e Specific Absorption Rat e (SAR). This pr oduct is within the SAR limit adopted by European countries, under the reco mmendations of the International Commission on Non-Io nising Radiation Pr otection (ICNIRP). ANTENNA C[...]

Important safety information 20 BlackBerr y Wireless Handheld[...]

Intr oduc tion This online guide provides information and proce dures for using the applic ations on your ha ndheld. Befor e y ou begin Before you begin using this guid e, complete the steps in the “Getting Started” chapter of the printed Getting Started Guide . Y ou should be able to send and read a te st email message. Handheld fea tures The [...]

Introduction 22 BlackBerr y Wireless Handheld The “Using the Address Book application” chapter explains how to set Address Book options, and how to ad d, edit, view , an d delete co ntacts. This chapter also explains how to view , add, edit, and delete abbreviated and short di aling numbers on your SI M card. The “Using the Phone application?[...]

Introduction Handheld User Guide 23 Additional documentat ion is av ailable fo r your BlackBerry W ireless Handheld: • Getting Started Guide — This printed guide contains inst allation and setup information for y our handheld. • Quick Reference Card — This card provides shortcu ts and tips for using you r handheld. • Desktop Software Onli[...]

Introduction 24 BlackBerr y Wireless Handheld A list of tips is included at the end of each chapter . Y our handheld has three font size options: 8, 10, and 12-point. The graphics in this guide show the 10-point f ont size option and depict your hand held’ s menu items as they would appear if y ou integrated the desktop softw are with an enterpri[...]

Chapter 1 Get t in g t o kno w y o ur handheld This section provides i nformation on the follow ing topics: • Using the keyboard and trackwheel • Activating backlighting • Navigating applications • Configuring handheld options • Tips for using your handheld[...]

Getti ng to k now your hand held 26 BlackBerr y Wireless Handheld The Black Berry Wirel ess Handheld Using the k e yboard and tr ackwheel Y our handheld’ s keyboard prov ides acce ss to the alphabetic characters. The keyboard also features ten s pecial keys: SYM ( symbol ) to access a sym bols libra ry , BACKSPACE , ENTER , SPACE , tw o SHIFT key[...]

Getting to know your handheld Handheld User Guide 27 Key Fun c ti o n POWER key Turning on/off the power , activating backlight ing • Press the power key to turn on the handheld. • When your handheld is on, press the power k ey to activate backlig hting. P ress it again to turn off back lighting. Backlighting turns off automatically if you do n[...]

Getti ng to k now your hand held 28 BlackBerr y Wireless Handheld ALT + ROLL Scrolling horizontally a nd changing options • Hold ALT and roll the trackwheel to move the cursor horizontally across lines . • Hold ALT and roll the trackwheel to scroll through field options. • On the Home screen, hold ALT and roll the trackwheel to move the curso[...]

Getting to know your handheld Handheld User Guide 29 ALT + RIGHT SHIFT ( CAP ) Activating CAP lock • Press ALT + RIGHT SHIFT ( CAP ) to activate capital letter-lock mode. Any key that you pres s is capitalized. • Press either SHIFT key again to return to regul ar mode. • Pres s ALT + RIGHT SHIF T ( CAP ) when c onnected to a phone call to act[...]

Getti ng to k now your hand held 30 BlackBerr y Wireless Handheld A c tiv ating backlighting In low light conditions, y ou can increase readab ility of the LCD screen and keyboard by using the backlighting feature. T o activate backlighting, pr ess the pow er key . If you do not press any keys or use the trackwheel for ten se conds, the back lighti[...]

Getting to know your handheld Handheld User Guide 31 Na vigating applications The LCD screen provides access to your handheld applicatio ns. When you turn on your handheld, the Home screen appears. The handheld status section at the top of the screen displays various handheld status information, inclu ding the date and time, the wireless cove rage [...]

Getti ng to k now your hand held 32 BlackBerr y Wireless Handheld Find scr een menu - View item T o select a menu item, use th e trackwheel to scroll to the item , and then click the trackwheel. If you decide not to use th e menu, you can close it by pressing ESC . T o scroll through options The handheld has several means to perf orm the same actio[...]

Getting to know your handheld Handheld User Guide 33 T o use links When you receive a message, your handhe ld recognizes phone numbers, personal identification numbers (PINs), web site addresses, and email addres ses in the body of the message and conv erts them into links. When you select an underlined link and click the trackwheel to view th e me[...]

Getti ng to k now your hand held 34 BlackBerr y Wireless Handheld Phone Place and mute phone calls and put phone ca lls on hold. Make notes while on calls. Set call for warding, call barring, and initiate conference calls. Address Book Store your personal director y of cont act information, such as addresses, phone numbers, fax number s, and ema il[...]

Getting to know your handheld Handheld User Guide 35 Handheld status icons Options Set the password, customize Aut oT ex t, set the date and time, and program the automatic on/off feature. Keyboar d Lock Lock y our keyboard to prevent accident ally typing characters . Lock Lock the handheld with a password security screen so that only you can use i[...]

Getti ng to k now your hand held 36 BlackBerr y Wireless Handheld Networ k status ic ons data is being received ALT mode is active SHIFT mode is active; CAP - lock mode is active NUM -lock mode is active unread message waiting roaming indica tor If the roaming indicator appears beside the netw ork type (i.e. GSM , GPRS ), you are roaming into anoth[...]

Getting to know your handheld Handheld User Guide 37 Naviga tional icons C onfiguring handheld options After yo u are familiar with y our handhe ld, y ou should configure some of its bas ic options. Refer to "Customizing y our handheld’ s options" on page 211 for more information on selecting notification prof ile s and setting the Auto[...]

Getti ng to k now your hand held 38 BlackBerr y Wireless Handheld Tips f or using y our handheld • Press the first letter of an item in an options list or menu to move directly to that item. • Pre ss SPACE twice to insert a period when you are typing text (the letter following the period is capitalized automatically). • T ype the first letter[...]

Chapter 2 Sen di ng a n d reading email and PIN messages This section provides i nformation on the follow ing topics: • Sending em ail message s • Sending PI N messages • Setting message options •I n s e r t i n g s y m b o l s •U s i n g A u t o T e x t • Automatic formatting • Using cut, copy , and paste • Using the Find feature ?[...]

Sending and reading email and PIN messages 40 BlackBerr y Wireless Handheld Sending email messages After you activ ate your handheld, you can send and receiv e email messages. T o send an email message 1. On the Home sc reen, click the Com pose i con. The T o screen appears. 2. Select a contact for which you have sav ed an email addr ess and click [...]

Sending and reading email and PIN messages Handheld User Guide 41 Refer to "Message st atus icons" on page 43 for mo re information on the icons that appear on the Messages screen. T o send an email message from a specific ser vice book If you are us ing your handheld with mu ltiple service books, y ou can select the account from which yo[...]

Sending and reading email and PIN messages 42 BlackBerr y Wireless Handheld Sending PIN messages A personal identificati on number (PIN) is a number tha t is used to iden tify each handheld on the network. If you know th e PIN of another person’ s handheld, you can add it to y our Add ress Book and use it to send a PIN message directly to that pe[...]

Sending and reading email and PIN messages Handheld User Guide 43 4. After your message is complete, click the trackwheel to view the menu. Click Send . Y ou return to the Messages screen. If you are in an area of wireless cove rage that is sufficient for sending PIN messages, a check mark appear s beside the message within a short period of time. [...]

Sending and reading email and PIN messages 44 BlackBerr y Wireless Handheld Setting message options Y ou can change the settings for all email or PIN messages or only for the one that you are currently composing. T o set message options Y ou can customize the following message options for all email and PIN messages. • Display Time: Select whether[...]

Sending and reading email and PIN messages Handheld User Guide 45 2. Click the trackwheel to view the menu, and then click Options . The Message List Options screen appears. 3. In the field that you w ant to set, press SPAC E to scroll through your options. Release SPACE when you set the option to y our preference. Message List Options screen - set[...]

Sending and reading email and PIN messages 46 BlackBerr y Wireless Handheld Curr ent Message Options screen - setting options 5. Click the trackwheel to view the menu, and then click Save . Inser ting symbols Y ou can insert symbols into your me ssag es from y our handheld symbols library . To i n s e r t s y m b o l s 1. On the Home sc reen, click[...]

Sending and reading email and PIN messages Handheld User Guide 47 Composing a message - inser ting symbols 4. Select the symbol that you w ant to use, and then click the trackwheel to insert it in your message. (Y ou can als o pr ess the associated letter that appears under the symbol.) The symbol is inserted in the message. T o inser t sp ecial ch[...]

Sending and reading email and PIN messages 48 BlackBerr y Wireless Handheld F orma tting your messages Y our handheld ha s automatic formatting capabilities that can reduce your typing time. It also has an AutoT ext feature that automatically replaces certain text that you type with preprogrammed text. Automa tic capitalization When you compose a m[...]

Sending and reading email and PIN messages Handheld User Guide 49 Number lock Y ou can activ ate number-lock ( NUM -lock) mode to type numbers without pressing alt . Press LEFT SHIFT + ALT . NUM -lock mode is activ ated and y ou can type numbers on any screen. Press ALT again to turn off NUM -lock mode. Usi n g Aut o T e x t Y our handheld’ s Aut[...]

Sending and reading email and PIN messages 50 BlackBerr y Wireless Handheld Composi ng a message - incorr ect spelling 3. When you press SPACE , the correctly spelled wo rd replaces the error . Composing a message - AutoT ext-correc ted spelling T o add a new AutoT ext entr y 1. On the Home sc reen, click the Options icon. The Optio ns screen appea[...]

Sending and reading email and PIN messages Handheld User Guide 51 6. The list of AutoT ext entries changes de pending on the locale that you select for your handheld. When y ou add new entries, yo u can set whether you w ant them to be av ailable in all locales or in a specific loc ale only . In the Locale field, press SPACE to select the loc ale i[...]

Sending and reading email and PIN messages 52 BlackBerr y Wireless Handheld 2. Click AutoText . The AutoT ext screen appears with a list of default AutoT ext entries. 3. Click the trackwheel to view the menu, and then click New . The AutoT ext: New screen appears. 4. In the Replace field, type a keyw ord. Fo r this example, type a short form for th[...]

Sending and reading email and PIN messages Handheld User Guide 53 2. Click AutoText . The AutoT ext screen appears with a list of default AutoT ext entries. 3. T ype the first letter , or fi rst few letters, o f the entry that y ou w ant to find. For this example, type the letter t . The screen disp lays the word Find , followed by the letter t . 4[...]

Sending and reading email and PIN messages 54 BlackBerr y Wireless Handheld 3. Click the trackwheel to view the menu, and then click Delete . A dialog box appears confirming that you w ant to delete the entry . Click Delete . Y ou return to the AutoT ext screen and the entry is no longer list ed. Using cut , c op y , and paste Y ou can cut, copy , [...]

Sending and reading email and PIN messages Handheld User Guide 55 Using the F ind feature Y our handheld’ s Find feature locates spec ific words and numbers within se nt and received messages. Y ou can use this feat ure in the Messages, Saved Messages, and Search Messages applications. The Find feature differs from the Search Messages application[...]

Sending and reading email and PIN messages 56 BlackBerr y Wireless Handheld 4. T ype a word or number that you w ant to locate within the message and click the trackwheel. The cursor moves to the first occurrence of the wo rd or number that you specify . 5. After y ou locate a specific w ord or number , you can search for that w ord or number again[...]

Sending and reading email and PIN messages Handheld User Guide 57 3. After y ou compose your message, click the trackwhee l to view the menu, and then click Attach Address . The Attach screen appears, l isting all of y our contacts. 4. Select a contact and click the tr ackwheel to view the menu. Click Continue . 5. Y ou return to your message and t[...]

Sending and reading email and PIN messages 58 BlackBerr y Wireless Handheld 3. While you are composing the message, cl ick the trackwheel to view the menu. Click either Add To , Add Cc , or Add Bcc . For this e xample, click Add Cc . The Select Address screen appear s, listing your contacts. T o screen menu - Add Cc item 4. Select a name an d click[...]

Sending and reading email and PIN messages Handheld User Guide 59 T o send a message to a one-time recipien t 1. On the Home sc reen, click the Com pose icon. The T o screen appears. 2. Select [Use Once] and click the trackwheel to view the menu. Click a send method (either email or PIN). For this example , click Email . The One Time Email screen a[...]

Sending and reading email and PIN messages 60 BlackBerr y Wireless Handheld T o send messages using links 1. On the Home sc reen, click the Messages icon. The Messages screen appears. 2. Select a receiv ed messa ge that contains a link. Click the trackwheel to view the menu, and then click Open . 3. Select the email addr ess link or PIN link to whi[...]

Sending and reading email and PIN messages Handheld User Guide 61 T o customize the auto signa ture 1. In the BlackBerry Desktop Manager , double-click the Redirector Settings icon. The Redirector Se tting s window appears. 2. On the Genera l tab, in the Auto signature section, c lick in the text box. Edit this text to customize y our auto signatur[...]

Sending and reading email and PIN messages 62 BlackBerr y Wireless Handheld Composing a message - sp ecifying delivery confirm ation 4. T ype your message. Click the trackwhe el to view the menu, and then click Send . After the message has been delivered to the recipient’ s hand held, you receive a new message indicating that yo ur sent message h[...]

Sending and reading email and PIN messages Handheld User Guide 63 File Me ssage: This action files the current email message in a folder that you specify. If yo u reconcil e your email me ssages between your hand held and your desktop, email mess ages th at are filed on your ha ndheld are moved to the corresponding desktop folder. Refer to "Fi[...]

Sending and reading email and PIN messages 64 BlackBerr y Wireless Handheld PIN: This option sends a PIN message to th e sender or a re cipient of the open email or PIN m essage. This optio n is only av ailable when your cursor is in the From or To field o f the open message and a PI N is saved in y our Address Book for this contact. Call: This opt[...]

Sending and reading email and PIN messages Handheld User Guide 65 Receiving long email messages Occasionally , an email messag e that y ou receive might be larger than the size t hat the netwo rk can transmit to yo ur handheld at one time. In this case, the maximum a m o u n t o f d a t a i s s e n t t o your handheld and the rest remains at your d[...]

Sending and reading email and PIN messages 66 BlackBerr y Wireless Handheld Managing attachmen ts Y ou might receive an email or PIN messag e on your handhe ld that contains an attachment. Y ou can view Address Book attachments that are sent from other handhelds, and then add them to you r Address Book. Refer to "T o add addresses from receive[...]

Sending and reading email and PIN messages Handheld User Guide 67 Open email message with Address Book attachment 3. W ith your cursor in the na me of the Ad dress Book attachm ent, click the trackwheel to view the menu, and then click View Attachment . A virtual business card appears listing co ntact information. 4. Click the trackwheel to view th[...]

Sending and reading email and PIN messages 68 BlackBerr y Wireless Handheld Received email message with file attachment 3. Click the trackwheel to view the menu, and then click Forward . The Select Address screen appears. 4. Select a recipient and clic k the trackw heel t o view the menu, and the n click Email . T ype any additional text that you w[...]

Sending and reading email and PIN messages Handheld User Guide 69 attachment. Click the trackwheel to view the menu, and the n click Open Attachment . The details of the meeting are displayed. Tips f or sending and reading email and PIN messages Composing messages • Pres s C to compose a new message on the Home screen or in the Messages or Saved [...]

Sending and reading email and PIN messages 70 BlackBerr y Wireless Handheld Reading messages • T o open messages quick ly , on the M essages scre en, press ENTER or double-click the trackwheel. • Hold ALT and roll the trackwheel to move up or down a page in t he Messages application. • Pres s ENTER to move down a page in an open messag e. Pr [...]

Chapter 3 Sen di ng a n d reading SMS messages This section provides i nformation on the follow ing topics: • Sending an SMS message • Setting SMS options • Using AutoT ext in SMS me ssages • Sending to one-time rec ipients • Sending messages usi ng links • Reading SMS messages • Removing the histor y fr om SMS messages • Tips for s[...]

Sending and reading SMS messages 72 BlackBerr y Wireless Handheld Y ou can send and receive SMS messages of up to 160 characters to SMS-compatible numbers. An SMS-compatibl e number is a phone number ( Work , Home , Mobile , or Pager ) that has S MS capabilities. Y ou can locate your handheld’ s SMS-comp atible phone number on the Subscriber Iden[...]

Sending and reading SMS messages Handheld User Guide 73 3. T ype your message. As y ou type, the number of characters that you hav e typed appears in the upper right corn er of the screen. SMS messages are limited to 160 characters. 4. After y ou compose your message, click the trackwhee l to view the menu, and then click Send . Y ou return to the [...]

Sending and reading SMS messages 74 BlackBerr y Wireless Handheld Setting SMS options Y ou can customize message options for y our SMS messages . Refer to "SMS" on page 230 for more information. Using A utoT e xt in SMS messages Y our handheld’ s AutoT ext feature automa tically repl aces certain text that you type with preprogrammed te[...]

Sending and reading SMS messages Handheld User Guide 75 1. On the Home sc reen, click the Options icon. The Optio ns screen appears. 2. Click AutoText . The AutoT ext screen appears wi th a list of default entries. Click the trackwheel to view the menu, and then click New . The AutoT ext: New screen appears. 3. In the Replace field, type a short fo[...]

Sending and reading SMS messages 76 BlackBerr y Wireless Handheld The new AutoT ext entry appears in the AutoT e xt entries list, in alphabetical order . When you use this AutoT ext entry in a message and press SPACE , the corresponding text is inserted into y our message. T o use your A utoT e x t entry in an SMS message Y ou can use your new entr[...]

Sending and reading SMS messages Handheld User Guide 77 4. When you press SPACE , t he keyword is replaced with the text that you specified. Fo r this example, jnoon is replaced with Join me for lunch at Joe’s at noon? SMS message - Aut oT ext-replaced t ext 5. After y ou compose your message, click the trackwhee l to view the menu, and then clic[...]

Sending and reading SMS messages 78 BlackBerr y Wireless Handheld T o screen menu - SMS item 3. T ype an SMS-compatible phone number for your contact. Click the trackwheel to view the menu, and then click Continue . 4. T ype a message. After you compose your message, click the trackwheel to view the menu, and then click Send . Y ou return to the Me[...]

Sending and reading SMS messages Handheld User Guide 79 4. T ype your message. After you compose y our message, click the trackwheel to view the menu, and then click Send . Y ou return to the Messages screen, and you can view the status of your sent message. Reading SMS messages When you receiv e a new SMS message, y our handheld displays notificat[...]

Sending and reading SMS messages 80 BlackBerr y Wireless Handheld 3. The new message appears on your scre en at the top of a session view . A session view shows the me ssages that hav e been sent to or received f rom the contact, enabling you to read y our SMS message in context. If necessary , use the trackwheel to scroll to view the earli er mess[...]

Sending and reading SMS messages Handheld User Guide 81 PIN: This option sends a PIN message to the sender or a recipient of the open SMS message. This option is only available when y our cursor is at the top of the open SMS message and a PIN is saved in yo ur Address Book for this contact. Call: This option places a phone call to th e sender or a [...]

Sending and reading SMS messages 82 BlackBerr y Wireless Handheld T o remo v e SMS message history 1. On the Home sc reen, click the Messages icon. The Messages screen appears. 2. Select a sent or received SMS message and click the trackwheel to view the menu. Click Open . 3. The message appears on your screen at the top of a session view . Scroll [...]

Sending and reading SMS messages Handheld User Guide 83 Tips f or sending and reading SMS messages Composing messages • Pres s C to compose a new message on the Home screen or in the Messages or Saved Messages applications. • Hold ALT and roll the trackwheel to scroll horizontally in any application in which you can type or view text. • Pres [...]

Sending and reading SMS messages 84 BlackBerr y Wireless Handheld • Pres s T to go to the top of the message list. Press B to go to the bottom. • Pres s N to go to the next date on the Messages screen. • Pres s P to go to the previous date on the Messages screen. • Pres s U to go to the next unread item on the Messages screen. • Pres s R [...]

Chapter 4 Managing messages and phone call logs This section contains informati on on the following topics: • Filing email messa ges • Searching messages and phone call logs • Saving messages •E d i t i n g m e s s a g e s • Resending messages • Marking messages as unopen ed • Marking messages as opened • Deleting messages and phone[...]

Managing messages and phone call logs 86 BlackBerr y Wireless Handheld F iling email messages After you install the desktop softw are and reconcil e your ema il messages, y ou can file email messages into fold ers. Refer to the Intellisync Onli ne Help that is included with your package for more info rmation on email reconciliation. The first time [...]

Managing messages and phone call logs Handheld User Guide 87 3. Select th e folder in which you w ant to store the mes sage. T o ex pand the folders that appear on the S elect Folder screen, select a folder that has a plus sign ( + ) beside it, click the trackwhee l to view the menu, and cl ick Expand . 4. After y ou select the fold er in which y o[...]

Managing messages and phone call logs 88 BlackBerr y Wireless Handheld T o per form a search 1. On the Home sc reen, click the Search Messages icon. The Search screen appears. 2. In the Name field, type a name, email ad dress, PIN, or phone number . 3. In the In field, press SPACE to select the field in which the name you have typed should appear .[...]

Managing messages and phone call logs Handheld User Guide 89 Search screen - specifying keywords Select Fold er screen - sele cting a folder 6. In the Show field, press SPACE to select the type of items that y ou w ant to find and display . Select from Sent and Received , Sent Only , Received Only , or Saved Only . Integration with enterprise email[...]

Managing messages and phone call logs 90 BlackBerr y Wireless Handheld 7. In the Type field, press SPACE to select the type of messages that y ou want to find. Select from All , Email , SMS , and Phone . 8. After y ou set the terms of y our search, click the trackwheel to view the menu. • T o perform a one-time search withou t saving any of the t[...]

Managing messages and phone call logs Handheld User Guide 91 • Selecting a v ery spec ific folder limits the scope of your search. If y ou search a low-leve l folder and do not find any em ail messages with your search terms, return to a higher-lev el folder and se lect a less-specific folder to search. • If you select a folder for y our search[...]

Managing messages and phone call logs 92 BlackBerr y Wireless Handheld Search screen menu - Edit Search i tem 4. Change any of the information in the fields. After you make y our changes, click the trackwheel to view the menu, and then click Save . The results of y our search are disp lay ed on the Search Re sults screen. T o edit a search onc e 1.[...]

Managing messages and phone call logs Handheld User Guide 93 4. Y ou can edit any of the fields. Afte r you make your changes, click the trackwheel to view the menu. If you do not w ant to save the changes, click Search . T o delete a search 1. On the Home sc reen, click the Search Messages icon. The Search screen appears. 2. Click the trackwheel t[...]

Managing messages and phone call logs 94 BlackBerr y Wireless Handheld 1. On the Home sc reen, click the Messages icon. The Messages screen appears. 2. Select a message from a sende r or recipient for whom y ou want t o search. For this example, to search fo r all messages that relate to a particular sender , select a receiv ed message and clic k t[...]

Managing messages and phone call logs Handheld User Guide 95 2. Select an email or PIN message that has a subject for which y ou want to search. Click the trackwheel to view the me nu, and then click Search Subject . Messages screen menu - Search Subject item All email or PIN mess ages with that subject appear , including sent messages, replies, an[...]

Managing messages and phone call logs 96 BlackBerr y Wireless Handheld Open message - Markin g item as sav ed dialog box 4. Click the trackwheel to view the menu and click Close . The Messages screen appears. Press ESC to return to the Ho me screen. 5. Click the Saved Messages icon. The Sav ed Messages screen appears with a copy of the message. The[...]

Managing messages and phone call logs Handheld User Guide 97 1. On the Home sc reen, click the Saved Messages icon. The Save d Messages screen appears. 2. Select a saved message and clic k the trackwheel to view th e menu. Click Delete . 3. A dialog box appears prompting you to confirm that y ou w ant to delete the message. Click Delete . Y ou retu[...]

Managing messages and phone call logs 98 BlackBerr y Wireless Handheld Composing a message menu - Sav e Draft item A icon beside the email or PIN messag e indicates that the message is saved but has not been sent. Open the message to resume composing it. Y ou can choose to save or send the message. Editing messages After you send an email or PIN me[...]

Managing messages and phone call logs Handheld User Guide 99 Opened message menu - Edit Messag e item 4. Y ou can make any changes to the message. After you make any changes, click the trackwheel to view the menu and click Send . Y ou return to the Messages screen. T o change addresses 1. On the Home sc reen, click the Messages icon. The Messages s[...]

Managing messages and phone call logs 100 BlackBerr y Wireless Handheld Y ou return to the Messages screen and the edited message is sent to the new recipient. Resending messages If, for some reason, your SMS, PIN, or em ail message is not sent properly on the first attempt, you ca n resend the message. T o resend a message 1. On the Home sc reen, [...]

Managing messages and phone call logs Handheld User Gu ide 101 When you resend a message that w as sent su ccessfully on the first attempt, a copy of the original message is sent and the original message remains on the Messages screen. When you resend a message that w as not se nt successfully on the first attempt, the original messag e is sent aga[...]

Managing messages and phone call logs 102 BlackBerr y Wireless Handheld Marking messages as opened If you hav e many email, PIN, or SMS me ssages that you hav e not read on y our handheld but you hav e read them on your desktop, you might want to mark them as open ed. T o mark a message as opened 1. On the Home sc reen, click the Messages icon. The[...]

Managing messages and phone call logs Handheld User Gu ide 103 2. Select a date field. Click the trac kwheel to view the menu and click Mark Prior Opened . Messages screen menu - Mar k Prior Opened item All messages in the list prior to the date that y ou select are marked as opened. Deleting messages and phone call logs Although your handheld has [...]

Managing messages and phone call logs 104 BlackBerr y Wireless Handheld Messages screen menu - Delete item 3. A dialog box appears prompting you to confirm that y ou w ant to delete the item. ( This dialog box appears only if Confirm Delete is enabled on the Message List Options screen.) Cli ck Delete . Y ou return to the Messages screen and the me[...]

Managing messages and phone call logs Handheld User Gu ide 105 Messages screen menu - Delete Prior item 3. A dialog box appears prompting you to confirm that y ou w ant to delete all items prior to and includ ing that date. Click Delete . Y ou return to the Messages screen and yo u can see that the items are no longer listed. T o delete email messa[...]

Managing messages and phone call logs 106 BlackBerr y Wireless Handheld Message List Options scr een - Delete On field 4. Click the trackwheel to view the menu, and then click Save . T o t est this f eatu re, d elet e an e mail mess age on your handheld that you no longer need. Reconcile your email me ssages us ing the Intellisync to ol. Refer to t[...]

Managing messages and phone call logs Handheld User Gu ide 107 T o place phone calls fr om the Messages application Y ou can place a phone call fr om the Messages application. 1. On the Home sc reen, click the Messages icon. The Messages screen appears. 2. Click the trackwheel to view the menu and click Place Call . The Select Address screen appear[...]

Managing messages and phone call logs 108 BlackBerr y Wireless Handheld Tips f or managing messages and phone call logs • Pres s ALT + I to view all incoming messages on the Messages or Saved Messages scr eens. • Pres s ALT + O to view outgoing messages on the Messages or Sav ed Messages screens. • Pres s ALT + P to view all phone call logs o[...]

Chapter 5 Us i n g t h e A ddress Bo ok applicat ion This section provides i nformation on the follow ing topics: • Setting Address Book options • Adding address es • Adding pauses an d waits • Changing user -defined field names • Managing Address Book entries • Using the SIM Phone Book applicatio n • Tips for using the Address Book a[...]

Using the A ddress Book application 110 BlackBerr y Wireless Handheld Setting Address Book options Y ou can customize the following Address Book optio ns. • Sort By: Sel e ct h ow you want to so rt th e a dd re ss es in your Ad dr es s B o ok. By default, this option is set to First Name . • Confirm Delete: Se le ct wh et he r yo u wan t t o b [...]

Using the Addr ess Book application Handheld User Gu ide 111 A dding addresses Y ou can add contacts to your handheld Address Book to create a database. Y ou can add addres ses to your Address Book manually , from messages, and from links. Y ou can also add and update contacts from the Phone screen. T o add addresses manually 1. On the Home sc reen[...]

Using the A ddress Book application 112 BlackBerr y Wireless Handheld 4. T o save y our contact information, clic k the trackwheel to view the menu and click Save . Y our new contact appears on the Fi nd screen in alphabetical order . T o add addresses from r eceiv ed messages and phone call logs When you receive a new message or ph one call from s[...]

Using the Addr ess Book application Handheld User Gu ide 113 3. Add any additional inform ation that y ou want to include for this contact. 4. Click the trackwheel to view the menu, and then click Save . The contact is added to y our Address B ook and you return to the open message. T o add addresses from links Y ou can also add contacts to your Ad[...]

Using the A ddress Book application 114 BlackBerr y Wireless Handheld T o update addr esses from the Phone scr een 1. On the Home sc reen, click the Phon e icon. The Phone screen appears. 2. Select a number that is listed on th e Phone screen. T o ad d this phone num ber to an existing contact, click the tr ackwheel to view the menu and click Copy [...]

Using the Addr ess Book application Handheld User Gu ide 115 Title: T ype your contact’ s job title. This field accepts letters, numbers, and symbols. Work: T ype your contact’ s business phone number . This field accepts numbers, parentheses, and the x , – , + , * , # , and . characters, which can be typed without pressing ALT . Home: T ype [...]

Using the A ddress Book application 116 BlackBerr y Wireless Handheld State/Prov: T ype your contact’ s state or province. This field accepts letters, numbers, and symbols. ZIP/Postal Code: T ype y our contact’ s ZIP code or postal code. This field ac cepts letters and num bers. Y ou must pres s ALT to type numbers in this f ield. Country: T yp[...]

Using the Addr ess Book application Handheld User Gu ide 117 T o add pauses and waits 1. On the Home sc reen, click the Address Book icon. The Find screen appears. 2. Open an existing Address Book entry or create a new one. 3. In the Work , Home , Mobile , or Pager field, type the first part of the phone number and click the trackwheel to view the [...]

Using the A ddress Book application 118 BlackBerr y Wireless Handheld New Address screen menu - Change Field Name item 4. Click Change Field Name . Delete the current name of the field. T ype a new field name and click the trackwheel. The field name is changed for all of your contacts. Managing Ad dress Book entries Y ou can view , search, edit, an[...]

Using the Addr ess Book application Handheld User Gu ide 119 2. T ype the first letter , or letters, of the name of the contact that you w ant to find. The letter or letters that you type appear at the top of the screen. 3. Y our handheld sear ches the fir st, last , and company names of contacts to find the first instance of the letters that you t[...]

Using the A ddress Book application 120 BlackBerr y Wireless Handheld Using the SIM phone book application With y our handheld Address Book, you can also use the abbreviated dialing numbers (ADNs) and se rvice dialing number s (SDNs) that are saved on y our SIM card to place calls. Y ou can view , add, edit, and delete ADN and SDN phone book entrie[...]

Using the Addr ess Book application Handheld User Gu ide 121 T o add a SIM phone book entry Y ou can add ADN phone book entries to y our SIM card. If your SIM card is full or if your SIM card has not been provisio ned to allow SIM phone books, you cannot add a phone book entry . 1. On the Home sc reen, click the Address Book icon. The Find screen a[...]

Using the A ddress Book application 122 BlackBerr y Wireless Handheld T o add SIM phone book entries to the A ddress Book If contacts in your SIM phone bo ok are not saved in your ha ndheld Address Book, you can add them. 1. On the Home sc reen, click the Address Book icon. The Find screen appears. 2. Click the trackwheel to view the menu and click[...]

Using the Addr ess Book application Handheld User Gu ide 123 Tips f or using the A ddress Book application • Press number key s, without using ALT , to insert numbers in the Work , Home , Mob ile , Pager , Fax , and PIN fields. • Pres s SPACE to insert the at sign (@) and periods in an Ema il field. • T ype the first letters of the name, or t[...]

Using the A ddress Book application 124 BlackBerr y Wireless Handheld[...]

Chapter 6 U sing the Phone applicat ion This section provides i nformation on the follow ing topics: •P l a c i n g p h o n e c a l l s • Answering phone calls •E n d i n g p h o n e c a l l s • Using shortcuts when you place calls • Setting the volume • Putting phone calls on hold •M u t i n g p h o n e c a l l s • Placing phone ca[...]

Using the Phone application 126 BlackBerr y Wireless Handheld Y our handheld i s equipped with an in tegrated speaker and microphone and operates as a touch-tone phone does. Y o u can use the automated functions that are available to touch-tone phones on y our handheld. The optional headset can also be used with the handheld’ s Phon e application[...]

Using the Phone application Handheld User Gu ide 127 Select Addr ess screen menu - Cal l item The Active Call screen appears, and displays Calling , as w ell as th e Address Book information that you have saved for y our contact. Y our handheld dials the phone number that you hav e selected. After the recipient answers your call, the Active Call sc[...]

Using the Phone application 128 BlackBerr y Wireless Handheld Act ive Call scree n T o end the call, click the trackwheel to view the menu. Click End Call . The handheld beeps to indicate th at the call has ended. On the Activ e Call screen, y ou can also press ESC to end the call. T o exit the phone application and retu rn to the last application [...]

Using the Phone application Handheld User Gu ide 129 Icon Description phone call in progr ess; this ic on appear s on the Activ e Call screen and records the length of the call indicates the current volume lev el; th is icon appears on the Active Call screen phone call is muted; this i con appears on the Active Call screen phone call is in progress[...]

Using the Phone application 130 BlackBerr y Wireless Handheld Answ ering phone calls When you receive a phone call, yo u rece ive vis ual notifica tion and any other notification, depending on how you hav e configured yo ur notification pro files. Refer to "Customizing notification profil es" on page 213 for more informat ion on setting y[...]

Using the Phone application Handheld User Gu ide 131 • If you are not connected to any other phone calls and w ant to answer the call and put the caller on hold, cl ick Answer And Hold . Y ou are connected to the call but it is put on hold immediately . T o resum e your call, click the trackwheel to view the menu, and then click Resume . • If y[...]

Using the Phone application 132 BlackBerr y Wireless Handheld Ending phone calls When you finish with y our call, c lick the trackwheel to v iew the menu. Click End Call . The handheld beeps to indicate that the call has ended. Phone scr een menu - End Call it em After the phone call ends, the Phone screen appears, displaying y our list of contacts[...]

Using the Phone application Handheld User Gu ide 133 Using shortcuts when you plac e calls Y our handheld has buil t-in shortcuts that you can use when you place calls. T o dial phone numbers quickly T o quickl y place calls on the Pho ne screen, pres s SPAC E . The Enter Phone Number dialog box appears. T ype the phone number and click Call . T o [...]

Using the Phone application 134 BlackBerr y Wireless Handheld Setting the volume While you are connected to a phone call, scroll the trackwheel to change the volume for your handheld’ s Phone application. Scroll up to increase the call’ s vol um e o r sc ro ll do wn to d ec re as e t he vo lu me . T he vo lum e le vel th at you s et is used for[...]

Using the Phone application Handheld User Gu ide 135 Muting phone calls Y ou can mute phon e calls on your handheld , so that you can hear your contact but your contact cannot hear y ou. When a call is muted, the mute icon appears as a line through the phone call in progress icon. Whe n you mute the phon e call, the handheld plays a tone to indicat[...]

Using the Phone application 136 BlackBerr y Wireless Handheld 3. T ype the phone number, and then click Call . Phone screen - placing a one-ti me call Y our handheld dials the num ber that y ou typed. Placing phone calls using links Y our handheld recognizes phone nu mbers in the bo dy of messages and converts them into links . Y ou can select an u[...]

Using the Phone application Handheld User Gu ide 137 Managing phone calls on the Phone screen The last 20 contacts that you called are listed on the Phone sc reen. Y ou can sort your list of contacts by name, most rece ntly called, or most used. When the Phone screen appears, the last number that y ou called is selected. T o place calls fr om the P[...]

Using the Phone application 138 BlackBerr y Wireless Handheld C ustomizing Phone options Y ou can customize the fo llowing Phone options. • Call Logging: Set whether you w ant your pho ne calls to appear on the Messages scre en. Y ou can also set which types of calls to log. • Call Barring: Set whether you w ant to ignore incoming or outg oing [...]

Using the Phone application Handheld User Gu ide 139 C ustomizing call logging By default, yo ur handheld logs all calls that y ou place or receive on the Messages screen. Y ou can customize the Phone applicat ion so that y our calls do not appear on the Messages screen. Y ou can also specify which calls shou ld be logged. T o customize call loggin[...]

Using the Phone application 140 BlackBerr y Wireless Handheld 2. Click the trackwheel to view the menu, and then click Options . The Phone Options screen appears. 3. Click Call Barring . If y our SIM card is prov isioned for call barring, the Call Barring screen appears. 4. T o bar i ncom ing c alls , se lect a n opt ion in th e Incoming Calls sect[...]

Using the Phone application Handheld User Gu ide 141 T o disable call barring 1. On the Home sc reen, click the Phon e icon. The Phone screen appears. 2. Click the trackwheel to view the menu, and then click Options . The Phone Options screen appears. 3. Click Call Barring . If y our SIM card is prov isioned for call barring, the Call Barring scree[...]

Using the Phone application 142 BlackBerr y Wireless Handheld 2. Click the trackwheel to view the menu, and then click Options . The Phone Options screen appears. 3. Click General Options . The General Options screen appears. 4. Sele ct the f ield that you want to set, and then p ress SPACE to scroll through you r o pti on s. Re le as e SPACE when [...]

Using the Phone application Handheld User Gu ide 143 7. Select Unanswered Calls and cl ick the trackwheel to view the menu. Click Edit . The Edit Forw arding Pr ofi le screen appears. 8. T ype phone numbers in the Busy , No Answer , and Unreachabl e fields. 9. Click the trackwheel to view the menu, and then click Save . Y ou return to the Ca ll For[...]

Using the Phone application 144 BlackBerr y Wireless Handheld Y ou return to the Phone Op tions screen. Y ou will receiv e all calls on your handheld. Setting smar t dialing options The fields on the Smart Dialing screen specify the dialing properties for your handheld. T o set smar t dialing options 1. On the Home sc reen, click the Phon e icon. T[...]

Using the Phone application Handheld User Gu ide 145 4. In the Corporate Phone field, type the company’ s main phone number . 5. In the Pause Before Extension field, set the amount of time that the handheld should w ait before dialing th e extension. The def ault is 2 second s . Press SPACE to scroll through your options. Release SPACE when you s[...]

Using the Phone application 146 BlackBerr y Wireless Handheld T o edit your v oice mail access number If your SIM card is not provisioned for voice mail or if you w ant to choose an alternate voice mail system, y ou can edit the voice ma il access number manu ally . 1. On the Home sc reen, click the Phon e icon. The Phone screen appears. 2. Click t[...]

Using the Phone application Handheld User Gu ide 147 T o add call notes 1. On the Home sc reen, click the Messages icon. The Messages screen appears. 2. Select the phone call for which you w ant to add call notes. Click the trackwhe el to vi ew the menu, and the n click Open . The V iew Call Log screen appears, listing the deta ils of the phone cal[...]

Using the Phone application 148 BlackBerr y Wireless Handheld T o edit call notes 1. On the Home sc reen, click the Messages icon. The Messages screen appears. 2. Select the phone call that contains th e notes that y ou w ant to edit. Click the trackwhe el to vi ew the menu, and the n click Open . The V iew Call Log screen appears, listing the deta[...]

Using the Phone application Handheld User Gu ide 149 View Call Log screen appears, listing th e details of the call and any associated call notes. 3. Click the trackwheel to view the menu, and then click Forward . The Select Address screen appears. 4. Select the contact to whom y ou w ant to forw ard the call notes and click the trackwheel to view [...]

Using the Phone application 150 BlackBerr y Wireless Handheld typed. For this example, select a cont act whose Addr ess Book entry contains a phone number with a pause or a wait. 3. Select the contact, and click the trackwhe el to view the menu. Click Call . Y our handheld dials the number . 4. If you hav e entered a pause in the contact’ s phone[...]

Using the Phone application Handheld User Gu ide 151 5. Select the name of the second contact and click the trackwheel to view the menu. Click Call . 6. After you connect to the second call, click the trackwheel to view the menu. Click Join . The Active Call screen shows that you are currently on a conference call with the two recipients. 7. T o ad[...]

Using the Phone application 152 BlackBerr y Wireless Handheld 2. Click the trackwheel to view the menu, and then click Status . The Phone Status screen appears, displa ying the phone number for your handheld and the Last Call and Total Calls timers. 3. Select the timer that y ou w ant to rese t and click the trackwheel to view the menu. Click Clear[...]

Using the Phone application Handheld User Gu ide 153 2. A dialog box appears with the message Device is locked . Click Emergency Call . 3. Another dialog box appears prompting yo u to confirm that y ou w ant to make the emergency call. Click Yes . 4. T ype a recognized emergency phon e number and click the trackwheel. Y our handheld dials the emerg[...]

Using the Phone application 154 BlackBerr y Wireless Handheld[...]

Chapter 7 Us i n g t h e B rows e r applicat ion This section provides i nformation on the follow ing topics: •B e f o r e y o u b e g i n • Navigating web pages • Setting Browser configuration options • Setting general Browser options • Using the Find feature • Viewing w eb addresses • Using bookmarks • Using bookmark subfolders ?[...]

Using the Br owser application 156 BlackBerr y Wireless Handheld Befor e y ou begin T o use your Browser, y ou must be in an ar ea with sufficient wireless cov erage for browsing web pages. Y ou can browse we b pages if GPRS and one or more bar s appears with the wireless cov erage indicato r in the handheld status section of the screen. Y ou might[...]

Using the Bro wser application Handheld User Gu ide 157 Na vigating w eb pages Y ou can view web pages by clicki ng links, by us ing Previous and Next , or by using your Browser hi story . Y ou might also be able to open web pages by using specific web page addresses and bookmark s. T o open web pages using links 1. On the Home sc reen, click the B[...]

Using the Br owser application 158 BlackBerr y Wireless Handheld 2. When you are viewing web pages and you w a nt to return to a web page that you view ed previously , click the trackwheel to view the menu. Click Previous . 3. T o return to the web page, click Next . T o view your Brow ser histor y 1. On the Home sc reen, click the Browser icon. Th[...]

Using the Bro wser application Handheld User Gu ide 159 Go T o dialog box - typing a web page addr ess 3. T ype the address of the web page that you w ant to view . Press SPACE t o i n s e r t a period and press SHIFT + SPACE to insert a slash mark ( / ). Click OK . The requested web page appears. T o open web pag es using bookmarks 1. On the Home [...]

Using the Br owser application 160 BlackBerr y Wireless Handheld Setting Brow ser configur ation options Y our service provider or network op erator auto matically confi gures your Browser application through the Browser servic e books. These serv ice books set the default Browser settings, su ch as whether you can use bookmarks, the d efault page [...]

Using the Bro wser application Handheld User Gu ide 161 • Content Mode: Select the type of content that your handheld should accept. Choose from WML & HTML , HTML only , or WML only . By default, this field is set to WML & HTM L . • Emulation Mode: Sele ct how the content shou ld be display ed. Choose from RIM , Openwave (WAP) , Microso[...]

Using the Br owser application 162 BlackBerr y Wireless Handheld T o customize gener al Bro wser options 1. On the Home sc reen, click the Browser icon. The startup screen appears. 2. Click the trackwheel to view the menu, and then click Options . The Browser Options screen appears. 3. Click General Properties . The General Properties screen appear[...]

Using the Bro wser application Handheld User Gu ide 163 Using the F ind feature Y our handheld’ s Find feature locates specif ic words and numbers within web pages. T o use the F ind feature in a w eb page 1. On the Home sc reen, click the Browser icon. The startup screen appears. 2. Go to the web page on which you w ant to find a specific word o[...]

Using the Br owser application 164 BlackBerr y Wireless Handheld 2. After loading the w eb page, click the trackwheel to view the menu a nd click Page Address . The Address dialog box appears, displayin g the web page address, and the date and time that y ou last requested the w eb page. 3. Click OK to close the Address dialog box. T o view web lin[...]

Using the Bro wser application Handheld User Gu ide 165 T o add bookmarks 1. On the Home sc reen, click the Browser icon. The startup screen appears. 2. Open a web page that you w ant to add to your Browser Bookmarks folder , click the trackwheel to view the menu and click Add Bookmark . The Add Bookmark dialog box appears . Adding a bookmark - Add[...]

Using the Br owser application 166 BlackBerr y Wireless Handheld To e d i t b o o k m a r k s 1. On the Home sc reen, click the Browser icon. The startup screen appears. 2. Click the trackwheel to view the menu and then cli ck Bookmarks . Y our list of saved book marks appears. 3. Select the sav ed bookmark that y ou w ant to edit and click the tra[...]

Using the Bro wser application Handheld User Gu ide 167 3. Select the sav ed bookmark that y ou w ant to remov e. Click the trackwheel to view the menu. Brow ser screen me nu - Delete Bookmark item 4. T o delete one bookmark, cl ick Delete Bookmark . A dialog box appears confirming that you w a nt to delete th e bookmark. ( This dialog box appears [...]

Using the Br owser application 168 BlackBerr y Wireless Handheld T o creat e subfolders 1. On the Home sc reen, click the Browser icon. The startup screen appears. 2. Click the trackwheel to view the menu and then cli ck Bookmarks . Y our list of saved book marks appears. 3. Click the trackwheel to view the menu and click View Bookmark Subfolders .[...]

Using the Bro wser application Handheld User Gu ide 169 2. Click the trackwheel to view the menu and then cli ck Bookmarks . Y our list of saved book marks appears. 3. Click the trackwheel to view the menu and click View Bookmark Subfolders . The Bookmarks screen appears. 4. Select the subfolder t hat yo u w ant to set as yo ur defaul t bookmarks f[...]

Using the Br owser application 170 BlackBerr y Wireless Handheld Saving w eb pages to y our Messages screen Instead of adding w eb pages to a bookmarks folder , you can sav e web pa ges on your Messages screen. The saved w eb page appears on your Messages screen with a W icon beside i t. On the Messages sc reen, y ou can select a sav ed w eb page a[...]

Using the Bro wser application Handheld User Gu ide 171 When the requested web page has loaded , it is added to the Messages screen. Y ou can open the web page from the Messages screen when it has loaded successfully . Brow ser icons These icons appear on your screen to indi cate the status of a particular web page. T o open web pages that ar e sa [...]

Using the Br owser application 172 BlackBerr y Wireless Handheld Closing the Bro wser applica tion If you receiv e a message or a phone call while y ou are browsing w eb pages, y ou can switch to a different applicati on wi thout closing the current w eb page or disconnecting the Browser application fr om the wireless netw ork. Click the trackwheel[...]

Using the Bro wser application Handheld User Gu ide 173 • Pres s ESC to ret urn to the previous web page. If no previous web pages are av ailable , you return to th e startup scr een.[...]

Using the Br owser application 174 BlackBerr y Wireless Handheld[...]

Chapter 8 Us i n g t h e T a s k s applicat ion This section provides i nformation on the follow ing topics: • Setting task options •A d d i n g t a s k s • Managing tasks • Tips for using the T a sks application[...]

Using the T ask s application 176 BlackBerr y Wireless Handheld Setting task options Y ou can customize the following task options for y our handheld. • Sort By: Select how y ou w ant to sort yo ur tasks on the Find screen. Choose from Subject , Priority , Due Date , or Status . By default, th is option is set to Subject . • Confirm Delete: Sel[...]

Using the T asks application Handheld User Gu ide 177 T o add tasks 1. On the Home sc reen, click the Tasks icon. The Find scre en appears. 2. Click the trackwheel to view the menu and click New . The New screen appears. 3. In the Task field, complete the inform ation for the task. Press ENTER . 4. In the Status , Priority , and Due fields, press S[...]

Using the T ask s application 178 BlackBerr y Wireless Handheld T ask fields The New screen contains the following fields: Task: T ype the subject of the task. Status: Set the status of the task. Y our options are Not Started , In Progress , Completed , Waiting , and Deferred . By default, this option is set to Not Started . Priority: Set the prior[...]

Using the T asks application Handheld User Gu ide 179 2. Select the task that you w ant to view or edi t, and then click the trackwheel to view the menu. 3. Click Open . The E dit T ask screen appears, with the task details listed. Edit the task by changing the fi elds on this screen. 4. After you view or edit the task, click the trackwheel to view[...]

Using the T ask s application 180 BlackBerr y Wireless Handheld Tips f or using the T asks application Tip: T o delete all completed t asks, select a task and click the trac kwheel to view t he menu. Click Delete Completed . Y ou can also delete tasks on the Edit T ask screen. • T ype the first letters of a task to locate it on the Find screen.[...]

Chapter 9 Us i n g t h e Ca l e n d a r applicat ion This section provides i nformation on the follow ing topics: •B e f o r e y o u b e g i n • Setting Calendar options • Switching views • Navigating the Calendar application • Enabling wireless calendar synchronization • Adding appointm ents • Viewing and editing ap pointments • De[...]

Using the Calendar application 182 BlackBerr y Wireless Handheld Befor e y ou begin Y ou can synchronize your desktop and ha ndheld Calendars us ing the Intellisync tool. Refer to the Intellisync On line Help for more information. Setting Calendar options Y ou can customize the following Cale ndar options for y our handheld. • Enable Quick Entry:[...]

Using the Calendar application Handheld User Gu ide 183 T o set Calendar options 1. On the Home sc reen, click th e Calendar icon. The Calendar screen appears. 2. Click the trackwheel to vi ew the menu and then cl ick Options . The Calendar Options screen appears. 3. In the field that you w ant to set, press SPAC E to scroll through y our options. [...]

Using the Calendar application 184 BlackBerr y Wireless Handheld Calen dar - Day v iew Agenda vie w This view displ ays only the days on which y ou have appointments. The appointments appear in chro nological order , with the ea rliest appointments listed at the top of the screen. Each entr y in Agen da view includes the start time, subject, and lo[...]

Using the Calendar application Handheld User Gu ide 185 We e k v i e w This view displays the w eek that y ou se lect, and inc ludes any appointments for that week. T oday’ s date is outlined. Y ou can scroll vertically through your appointmen ts by rollin g the trackwh eel. All appointments are marked with an outlined box that spans the length o[...]

Using the Calendar application 186 BlackBerr y Wireless Handheld Calendar - Week view Month view This view displays the month that y ou se lect and includes any appointments for that month. T oday’ s date is outlined. Y ou can scroll horizontall y or vertica lly through the days of the month. T o scroll vertically , hold ALT and roll t he trackwh[...]

Using the Calendar application Handheld User Gu ide 187 Na vigating in the C alendar application Y ou can navigate to specific days or months using the Cale ndar application. T o na vigat e in Da y view 1. On the Home sc reen, click the Ca lendar icon. The Calendar screen appears. V erify that yo u are in Day view . 2. T o vi ew a diffe rent day of[...]

Using the Calendar application 188 BlackBerr y Wireless Handheld 3. T o view the next (or previous) week, cl ick the trackwheel to view the menu, and then click Next Week (or Prev Week ). The next (or previous) wee k appears. T o na vigate in Month vie w 1. On the Home sc reen, click the Ca lendar icon. The Calendar screen appears. V erify that yo [...]

Using the Calendar application Handheld User Gu ide 189 The date that yo u select appe ars in your cho sen Calendar view . Enabling wireless calendar synchroniza tion If you enable wireless calendar synchr onization, your desktop Calendar is synchronized with your handheld’ s Calend ar . Any changes that you make to y our desktop Calendar are ref[...]

Using the Calendar application 190 BlackBerr y Wireless Handheld 5. V erify that the check box beside the Calendar application is selecte d and click OK . Y ou return to the Intellisync window . 6. In the Synchronize now section at the top of the window , select the Synchronize PIM check box. 7. Click Synchronize now to transfer y our desktop Calen[...]

Using the Calendar application Handheld User Gu ide 191 A dding appointments Y ou can add new appointments to your handheld Calendar . T o add appointments 1. On the Home sc reen, click the Ca lendar icon. The Calendar screen appears. 2. Click the tr ackwheel to view the menu and click Ne w . The New Appointment screen appears. 3. In the Subject an[...]

Using the Calendar application 192 BlackBerr y Wireless Handheld you mo dify this field, the End fie ld automatically reflec ts the changes. (If you change the End field, the Duration field is automatically updated.) 5. In the Reminder field, set how much time in advance of the appointment that you w ant to be noti fied of it. If you do not w a nt [...]

Using the Calendar application Handheld User Gu ide 193 9. In the Notes field, type any additional note s for the appointment. After you create the appointment, c lick the trackwheel to view the menu and then click Save . Y ou return to the Calendar screen. T o add appointments quickly If, on the Calendar Option s screen, y ou hav e the Enable Quic[...]

Using the Calendar application 194 BlackBerr y Wireless Handheld Start: Select the start date and time for the appoint ment. The defaults are the date and time that are selected before ente ring the New Appointm ent screen. Y ou can change the values for th is field by pressing SPACE . End: Select the end date and time of the appointment. The defau[...]

Using the Calendar application Handheld User Gu ide 195 Managing appointments Y ou can view , edit, and delete appointments in y our chosen Calendar view . Viewing and editing appointments Y ou can view or edit appointments at any time. T o view and edit appo intments in Day , Agenda, or W eek view 1. On the Home sc reen, click the Ca lendar icon. [...]

Using the Calendar application 196 BlackBerr y Wireless Handheld T o view and edit appo intments in Month view 1. On the Home sc reen, click the Ca lendar icon. The Calendar screen appears. V erify that yo u are in Month view . 2. Select the day on which ther e are appointments that you w ant to view or edit. Click the trackwheel to view the menu a[...]

Using the Calendar application Handheld User Gu ide 197 Deleting appointments Y ou can maintain your Calendar efficientl y by deleting old a ppointments to free memory space. T o delete appointm ents in Day , Agenda, or W eek view 1. On the Home sc reen, click the Ca lendar icon. The Calendar screen appears. V erify that yo u are in Da y , Agenda, [...]

Using the Calendar application 198 BlackBerr y Wireless Handheld 2. Select the day on which there are appoin tments that you w ant to delete. Click the trackwheel to view the menu, and click View Appts . The appointments for the selected day appear in Day view . 3. Select the appo intment that y ou w ant to delete and click the trackwheel to view t[...]

Using the Calendar application Handheld User Gu ide 199 2. Click the trackwheel to view the menu, and click New . The New Appointment screen appears. 3. Roll the trackwheel to scroll from fi eld to field, and add information for the meeting. Refer to "Appointment fields" on page 193 for more information on these fields. 4. After you add a[...]

Using the Calendar application 200 BlackBerr y Wireless Handheld 2. Open the meeting request message. The det ails of the meeting are shown. 3. Click the trackwheel to view the menu. If you w ant to send a response withou t comments, click Ac cept or Decline . If you w ant to send a response with com ments, click Accep t with comm ents or Decline w[...]

Using the Calendar application Handheld User Gu ide 201 T o edit meeting requests Y ou can only ed it the attend ee list for a meeting if you are the organizer . 1. On the Home sc reen, click the Ca lendar icon. The Calendar screen appears. 2. Open the appointment for which you ar e the organizer . Make any changes to the fields in this screen. 3. [...]

Using the Calendar application 202 BlackBerr y Wireless Handheld To c a n c e l m e e t i n g s If you hav e wireless calendar synchron ization enabled and you delete a meeting from your handheld Calendar , th e appo intment is removed from your desktop Calendar . No response message is se nt to the meeting organizer . If you are the organizer for [...]

Chapter 10 Us i n g t h e MemoP ad applicat ion This section provides i nformation on the follow ing topics: • Setting MemoP ad options • Adding memos • Managing memos • Tips for using the MemoPad application[...]

Using the MemoP ad application 204 BlackBerr y Wireless Handheld Setting MemoPad options Y ou can customize the following MemoP ad option for your handheld. • Confirm Delete: Select whether you w ant to confirm the deletion of memos. By default, this option is set to Yes . T o set MemoP ad options 1. On the Home sc reen, click the MemoPad icon. T[...]

Using the MemoP ad application Handheld User Gu ide 205 2. Click the trackwheel to vi ew the menu and then cl ick New . Find screen menu - New item 3. T ype a title for your memo and press ENTER , and then type the body of the memo. If you do not type a title, y ou cannot save the memo. 4. After y ou compose the me mo, click th e trackwheel to view[...]

Using the MemoP ad application 206 BlackBerr y Wireless Handheld T o edit memos 1. On the Home sc reen, click the MemoPad icon. The Find screen appears. 2. Select the memo that you w ant to edit and click the trackwheel to view the menu. Click Edit . 3. Y ou can add or edit text. Hold AL T and roll the trackwheel to scroll horizontally through the [...]

Chapter 11 Us i n g t h e Ca lc u l ato r applicat ion This section provides i nformation on the follow ing topics: • P erforming mathematical operations • P erforming measurement conv ersions • Exiting the Calculator • Tips for using the Calculator applic ation[...]

Using the Calcula tor application 208 BlackBerr y Wireless Handheld P er forming mathema tical opera tions Y ou can use your handheld’ s Calcu lator to perform standard mathematical operations. T o per form a calcula tion 1. On the Home screen, click the Calculator icon. The Calculator screen appears. 2. Use the keyboard to type the first numb er[...]

Using the Calcula tor application Handheld User Gu ide 209 The converte d results are shown on the Calculator ’ s display . Closing the Calcula tor On the Calculator screen, click Menu . Click Close . Tips f or using the Calcula tor application • On the Calculator screen, hold ALT and roll the track wheel to scroll vertically.[...]

Using the Calcula tor application 210 BlackBerr y Wireless Handheld[...]

Chapter 12 Cu s t o m i z i n g yo u r handheld’ s options This section provides i nformation on the follow ing topics: • Setting the Alarm • Using keyboard lock • Customizing notification profiles • Setti ng the Auto On /Off feat ure • Using SIM card secur ity • Customizing handheld options • Handheld options[...]

Customizing y our handheld’ s options 212 BlackBerr y Wireless Handheld Setting the Alarm Y our handheld ha s an Alar m feat ure that you can set to tone or vibrate at a specific time. Y ou can als o specify whethe r the Alarm should notify y ou ev ery day or only on weekdays. T o set the Al arm 1. On the Home sc reen, click the Alarm icon. The A[...]

Cust omizing your handheld’ s options Handheld User Gu ide 213 Alarm fields The Daily Alarm screen contains the following fields: Alarm: Select whether you w ant the Alarm to no tify you. By d efaul t, this field is set to Off . Time: Set the time at which y ou w ant the Al arm to notify you. By defa ult, this field is set to 00:00 . Snooze: Sele[...]

Customizing y our handheld’ s options 214 BlackBerr y Wireless Handheld Alarm: Set how your handheld no tifies you of the Alarm. Browser: Set how yo ur handheld notifies you of sav ed web pages. Calendar: Set how your handheld notifies y ou of appointment reminders. Messages: Set how your handheld notifies yo u of incoming email, PIN, and SMS mes[...]

Cust omizing your handheld’ s options Handheld User Gu ide 215 7. Repeat steps 4 to 6 to set the notification options for the other items. 8. Click the trackwheel to vi ew the menu and then cl ick Save . Y our new notification profile appears on the Profiles screen. Profile fields Each item for which y ou can be noti fied contains the following f[...]

Customizing y our handheld’ s options 216 BlackBerr y Wireless Handheld Do Not Disturb: Set whether you w ant to st op all notification for the Phone item. Choose from Yes or No . If you set this field to Yes , y ou are not notified of incoming phone calls. Settings for the default profiles The handheld has four preprogr ammed profiles: Loud , Di[...]

Cust omizing your handheld’ s options Handheld User Gu ide 217 The following table outlines the default In Holster notification settings for each field of the Loud profile. Discreet profile The following table outlines the default Out of Holster notification settings for each field of the Discreet profile. Repeat Notification None None None None [...]

Customizing y our handheld’ s options 218 BlackBerr y Wireless Handheld The following table outlines the default In Holster notification settings for each field of the Di screet profile. Quiet profile The following table outlines the default Out of Holster notification settings for each field of the Quiet profile. Alarm Browser Calend ar Messages[...]

Cust omizing your handheld’ s options Handheld User Gu ide 219 The following table outlines the default In Holster notification settings for each field of the Quiet prof ile. Default profile The following table outlines the default Out of Holster notification settings for each field of the Default profile. Alarm Browser Calend ar Messages Phone I[...]

Customizing y our handheld’ s options 220 BlackBerr y Wireless Handheld The following table outlines the default In Holster notification settings for each field of the De fault profile. T o edit notification pr ofiles 1. On the Home sc reen, click the Pro files icon. The Profiles screen appears. 2. Select the profile that y ou w ant to ed it and [...]

Cust omizing your handheld’ s options Handheld User Gu ide 221 2. Select the profile that y ou w ant to dele te and click the trackwheel to view the menu. Click Delete . 3. A dialog box appears prompting you to confirm that y ou w ant to delete the profile. Click Delete . Y ou return to the Profiles screen, an d the prof ile is no l onger listed.[...]

Customizing y our handheld’ s options 222 BlackBerr y Wireless Handheld Weekday Off: Configure the handheld to turn off automatically at a specific time on weekdays. Weekend On: Configure the handheld to turn on automatically at a specific time on the weekend. Weekend Off: Configure the handheld to turn off automatically at a specific time on the[...]

Cust omizing your handheld’ s options Handheld User Gu ide 223 3. Click the trackwheel to view the menu, and then click Disable Security . The Enter PIN Code dialog box appears. 4. T ype your PIN code, and then click the trackwheel. A dialog box with the message Security Disabled appears briefly on the screen. T o change the SIM card PIN c ode 1.[...]

Customizing y our handheld’ s options 224 BlackBerr y Wireless Handheld Options screen 3. In the field that you w ant to set, press SPAC E to scroll through your options. Release SPACE when you set the option to y our preference. 4. After you edit the fields, click the trackwhee l to view the menu, and then click Save . Y ou return to the Options[...]

Cust omizing your handheld’ s options Handheld User Gu ide 225 Aut o T e x t The AutoT ext screen contains a list of all the current AutoT ext entries. Y ou can add, edit, and delete entries at any time. Refer to "Usi ng Au toT e xt" on pa ge 49 f or more information on how to work with AutoT ext entries. Date/Time Set the date and time[...]

Customizing y our handheld’ s options 226 BlackBerr y Wireless Handheld Y ou are prompted ev ery time each application attempts to make a connection. If you do not w ant to be prompted each time that a request is made, select to allow or deny the co nnection and th en select one of the chec k boxes in the Don 't ask this again section at the[...]

Cust omizing your handheld’ s options Handheld User Gu ide 227 Modules This screen displays the ve rsion number of the installe d applications. Y ou cannot change the information on this screen. Y ou can view additional information about each m odule. Select a module for which you w ant to view more informatio n and click the trackwheel to view t[...]

Customizing y our handheld’ s options 228 BlackBerr y Wireless Handheld outside of y our home netw ork’ s wireless coverage area, the network that is associated with your home netw ork with the best av ailable wireless cov erage is selected. If you set this fie ld to Manual , click the trackwheel to view the menu and click Scan for Networks . T[...]

Cust omizing your handheld’ s options Handheld User Gu ide 229 Screen Contrast: Adjust the screen’ s contrast i f you are having difficulty seeing the screen. The default contrast lev el is 15 , but y ou can set it anywhere between 1 and 30 . If you are using your handheld in low light, try the ba cklighting feature. Press the power key to turn[...]

Customizing y our handheld’ s options 230 BlackBerr y Wireless Handheld Servic e Book This screen shows the service book s on your handheld. SIM Car d On the SIM Card screen, you can view su bscriber data, informatio n about your location and network, and your handheld’ s SMS-compatible phone number . Y ou can also enable, disable, and chang e [...]

Cust omizing your handheld’ s options Handheld User Gu ide 231 Delivery Reports: Select whether you w ant to be notified when your SMS message is delivered to the contact. By default, this option is set to Off . Validity Period: Set the amount of time that the serv ice center keeps the SMS message if it cannot be deliv ered to y our contact immed[...]

Customizing y our handheld’ s options 232 BlackBerr y Wireless Handheld File Total: This field shows the amount of mem ory , in bytes, that is currently being used. PIN: This field shows your handheld’ s pe rsonal identification number (PIN). IMEI: This field sho ws your handheld ’ s In ternational Mobile Equipment Identity (IMEI) number . O/[...]

Chapter 13 T r oubleshooting This chapter provid es information on frequ ently asked questions and handhe ld error messages. F r equently asked questions This section provides answers to frequently asked questions about the Alarm, battery , Calendar , maintenance, the Home screen, the LCD screen, messag es, punctuation, and storage. Alarm Why is my[...]

T roublesho oting 234 BlackBerr y Wireless Handheld Battery Why is my battery depleting quickly? There are sev eral reasons why y our battery might deplete quickly. Follo wing these suggestions can help extend battery life: • Limit your use of the backlighting fe ature. • Enable the handheld’ s Auto On/Off feature to conserve the handheld’ [...]

T roubleshooting Handheld User Gu ide 235 you are enabled on a BlackBerr y Enterprise Serv er version 2.1 or later . Contact your system administrator to determine whether your comp any is using this ser ver software version. If you use the BlackBerr y Desktop Redirector for Microsoft Exchange to forward your email messages, you cannot c onfigure y[...]

T roublesho oting 236 BlackBerr y Wireless Handheld Messages What is a PIN? PIN stands for personal identification number . Ea ch handheld has a unique address that is similar to a phone number . PINs are up to 8 digits long and cannot be modified o r altered . T o find the PIN for y our handheld, on the Home scr een, click Options , and then click[...]

T roubleshooting Handheld User Gu ide 237 Messages are not being sent from my handheld. What should I do? Verif y t ha t yo ur han dh el d ra di o i s tu rn ed on and verify that the network settings are correct. Y our messages might not be transmitting for a few reasons: • If a clock icon appears beside the unsent message , you ar e not in a wir[...]

T roublesho oting 238 BlackBerr y Wireless Handheld • Is your handheld in the cradle and is it co nnected to your computer with the desktop software running? If your handheld is in the cradle with the desktop sof tware running , and you have selected the option to not forward me ssages when your handheld is in the cradle, you do not receive messa[...]

T roubleshooting Handheld User Gu ide 239 from which you want to rec eive email messages. Ref er to the Redirector Settings Online Help for more information on selecting folders. Why can I not forward messages from my handheld? If an X ic on appears beside the message that you sent, a transmission erro r occurred that prevent ed it from being sent.[...]

T roublesho oting 240 BlackBerr y Wireless Handheld storage state . Y ou should store your handheld in a cool, dry place. When you press any keys or click the trackwheel while your handheld is in thi s state, it does not respond. T o reac tivate y our handheld, insert the battery into your handheld and recharge it. Y our stored addresses and messag[...]

T roubleshooting Handheld User Gu ide 241 Addr ess Book error messages Brow ser error messages Error Description Duplicate Name If this message appears, you have entered a new contact with the same name as an existing contac t and the Allow Duplicat e Names field on the Address Book Options scr een is set to No . Refer to "Setting Address Book[...]

T roublesho oting 242 BlackBerr y Wireless Handheld Unable to connect to a WA P g a t e w a y a t t h e following address If this message appears, the Browser cannot contac t the currently configured W AP server . Y ou could be in an area that does not allow servi ce to this particular W AP gatewa y . V erify that you are in an area of sufficient G[...]

T roubleshooting Handheld User Gu ide 243 Yo u r d e v i c e d o e s n o t currently hav e any Browser Configuration Service Book Entries If this message appears, y ou might ha ve to register yo ur handheld with the wireless network. Ve rify that you ar e in an area of sufficient wireless coverage for sending and receiving email messages. Y ou are [...]

T roublesho oting 244 BlackBerr y Wireless Handheld F etch Request F ailed because it requires authorization The web page that you are attempting to load requires authoriza tion. If a pag e requir es authori zation, the Bro wser attempts to obtain a valid user name and password three times. If you supply three incorr ect user name and password comb[...]

T roubleshooting Handheld User Gu ide 245 Y ou are not cu rrently in an area that can handle data communication If this message appears, the Browser cannot retrieve any web pages because you might be in an insufficie nt wireless cov erage area. GPRS and one or more bars should appear with the wireless coverage indicator in the handheld status secti[...]

T roublesho oting 246 BlackBerr y Wireless Handheld WML Page error: Attempting to set a task outside a container If this message appears, the page that you are attempting to view might not be available in WML format, or it might contain incorrect WML tags or attributes. Click the trackwheel to view the menu and click Refresh to reload the w eb page[...]

T roubleshooting Handheld User Gu ide 247 Unab le to fe tch th e following address An error occurred while retrieving the web page. T o reload the web page, click the trackwheel to view the menu and click Refresh . If you continue to receive this message, try to lo ad a different w eb page. An inter nal g ateway error prevents the gateway from fulf[...]

T roublesho oting 248 BlackBerr y Wireless Handheld Calendar err or messages Message status field error messages Error Description Appointments cannot span midnight If you are using Lotus Notes as your desktop email program, this message appears if you attempt to create an appointment that starts on one date and ends on another . Appointments must [...]

T roubleshooting Handheld User Gu ide 249 Desktop couldn’ t find the original message This message indicates that the original message is no longer on your desktop . If a message has been deleted from your desktop email program, you cannot f orward, rep ly to , or request to see more of that message. Desktop Email program unable to store message [...]

T roublesho oting 250 BlackBerr y Wireless Handheld General message error There is a problem sending y our message. Rese nd the message. If your message still does not send, try resetting your handheld by pressing ALT + SHIFT + BACKSPACE . If you still encounter problems, contact your ser vice provider or network operator for more inf ormation. Gen[...]

T roubleshooting Handheld User Gu ide 251 Message included an unknown attachment If this message appears, your handheld does not recognize the attachment's file type. Sa ve your message and reset your handheld by pressing ALT + SHIFT + BACKSPACE . Resend the message. Message not delivered An attempt to send yo ur message failed. Open your me s[...]

T roublesho oting 252 BlackBerr y Wireless Handheld Please repeat your last More request Y our handheld has received more of a message but cannot save the data into the associat ed message because y our handheld has insufficient memor y to sa ve the message. T o check the amount of free space on your handheld , click the Options icon and then click[...]

T roubleshooting Handheld User Gu ide 253 Send cancelled by transport This message indicates that the send pr ocess was cancelle d before it was complete . Resend the message. Sending failed (please resend and watch for error message) This message usually appears either because of a netw ork registration problem or a failure to connect your handhel[...]

T roublesho oting 254 BlackBerr y Wireless Handheld Phone error messages Error Description Barring Not Available Call barring is not av ailable on your handheld. Y ou mu st subscribe to call barring before you can configure this feature on your handheld. Contac t your ser vice provider or network op erat or fo r m ore i nfo rm ati on. For w ar d i [...]

T roubleshooting Handheld User Gu ide 255 V oice Mail number not set If this message appears, the vo ice mail access number for your handheld has not been set. If your handheld SIM card has been provisioned for voice mail, it obtains the voice mail access number from the SIM card . If your SIM card has not been provisioned for v oice mail or you wa[...]

T roublesho oting 256 BlackBerr y Wireless Handheld T asks error messages T ransmission error messages If an X appears beside a message that you se nt from your handheld, the message was not sent properly . Y o u can find out specifically what went wrong by opening the message and scrolling to the top of it. The Message Status field identif ies the[...]

T roubleshooting Handheld User Gu ide 257 F ailed by service If this message appears, there is an error with the BlackBerr y Enterprise Server . Check with your system administr ator for more inform ation. F ailed to contact ser vice If this message appears, the connection to the wireless network does not acknowledge your message. Rese nd the messa[...]

T roublesho oting 258 BlackBerr y Wireless Handheld 'More' error - ge neral failure If this message appears, more of your message could not be obtained . The original message must appear on the Messages or Saved Messages screen when y our handheld receiv es the rest of the message. If you delete the first part of t he message after you se[...]

T roubleshooting Handheld User Gu ide 259 T ransaction error - general failure If this message appea rs, there is a general error transmitting the message. T r y registering with the wireless network. V erify that you are in an area of sufficient wireless coverage for send ing and receiving messages. Y ou are in an area of sufficient wireless cover[...]

T roublesho oting 260 BlackBerr y Wireless Handheld Unable t o find specif ied ser vice If this message appears, the service to which your message is addressed is not available. Insert your handheld into the cradle and co nnec t to th e desk top so ftw are to rece ive the co rrec t service information. Unknown error This message might appear when y[...]

Handheld User Gu ide 261 Inde x A about this guide, 23 adding addresses, 111 addresses from links, 113 addresses from messages, 112 addresses from phone call logs, 112 addresses from Phone screen, 113 appoin tments, 1 91 attachments to Address Book, 66 attachments to messages, 56 AutoText entries, 50 AutoText entries for SMS messages, 74 bookmarks,[...]

Index 262 BlackBerr y Wireless Handheld changing in messages, 99 showing, 64, 81 updating, 114 Alarm customizing notifi cation profiles, 213 description of, 34 fields, 213 setting, 212 snooze feature, 212 turning off, 212 ALT key description, 27 use with other keys, 29 use with trackwheel, 28 applications, screens, 31 appointments adding, 191 cance[...]

Index Handheld User Gu ide 263 B back key, using, 28 backlighting activating, 30 and receiving phone calls, 30 backspace key, using, 29, 30 battery FAQs, 233 low, 132 before you begin, 21 bookmarks adding, 165 adding to subfolders, 169 creating subfolders, 168 deleting all, 167 deleting individual, 167 editing, 166 making available offline, 165 ope[...]

Index 264 BlackBerr y Wireless Handheld synchronization, 189 managing appointmen ts, 195 managing for someone else, 200 Month view, 186 navigating in Agenda view, 187 navigating in Day view, 187 navigating in Month view, 188 navigating in Week view, 187 navigating to a specific da te, 188 removing attendees, 199 responding to meeting requests, 199 [...]

Index Handheld User Gu ide 265 restricting identity, 141 setting genera l options for, 141 setting volume, 127, 134 swapping, 131 to voice mail, 145 viewing call ti mers, 151 cancelling meeting requests, 202 capital-letter lock, 29 changing Address Book options, 110 addresses, 119 addresses in messages, 99 appointm ents in Day , Agenda, or Week vie[...]

Index 266 BlackBerr y Wireless Handheld email messages, 40 meeting requests, 198 memos, 204 phone calls, 126 PIN messages, 42 SMS message s, 72 tasks, 176 customizing Address Book options, 110 Alarm, 212 auto signature, 60 Calendar options, 182 call forwarding, 142 call logging, 139 current email message options, 44 handheld options, 223 home page,[...]

Index Handheld User Gu ide 267 auto signature, 61 call barring, 141 call forwarding, 143 call logging, 139 SIM card security, 222 documentation, other sources, 22 E editing Address Book options, 110 addresses, 119 appointm ents in Day , Agenda, or Week view, 195 appointm ents in Month view, 196 auto signature, 60 AutoText entries, 53 bookmarks, 166[...]

Index 268 BlackBerr y Wireless Handheld call barring, 139 call forwarding, 143 call logging, 139 SIM card security, 222 wireless calendar synchronization, 189 ending, phone calls, 132 enter key, using, 29 escape key, using, 30 F fields Address Book, 114 Alarm, 213 Auto On/Off, 221 Calendar appointment, 193 clearing, 90, 119, 177, 193, 206 network, [...]

Index Handheld User Gu ide 269 Auto On/Off, 224 AutoText, 225 customizing, 223 date/time, 225 description of, 224 firewall, 225 host routing table, 226 localization, 226 message services, 226 modules, 227 network, 227 owner, 228 profiles, 228 screen/keyboard, 228 security, 229 service book options, 230 SIM card, 230 SMS, 230 status, 231 holding, ph[...]

Index 270 BlackBerr y Wireless Handheld setting language, 226 locating, PIN n umber for your handheld, 42 locking keyboard, 213 with a password, 35 logging, phone cal ls, 139 low battery notification, 132 M managing Address Book, 109 Address Book attachments, 66 appoin tments, 1 95 call logs, 85 meeting attachments, 68 memos, 203 messages, 85 someo[...]

Index Handheld User Gu ide 271 navigating the Calendar, 187 network fields, 227 selecting, 227 status icons, 36 notification profiles adding, 214 deleting, 220 editing, 220 enabling, 214 notification, and turning off the handheld, 221 number lock, 29 NUM-lock mo de, 49 O one-time edit search, 92 phone calls, 133, 135 searches, 90 sending messa ges,[...]

Index 272 BlackBerr y Wireless Handheld placing calls, 126, 137 placing calls from Messages screen, 107 placing calls using links, 136 placing emergency c alls, 152 placing one-time calls, 133, 13 5 restricting call timers, 151 setting auto answer, 141 setting auto hangup, 141 setting genera l options, 141 status icons, 128 tips for using, 153 touc[...]

Index Handheld User Gu ide 273 phone calls, 126 phone calls usin g links, 136 power on/off, 27 profiles adding, 214 choosing, 213 deleting, 220 description of, 34, 228 editing, 220 enabling, 214 fields, 215 settings for default, 216 punctuation, automatic, 48 R reading email messages, 62 PIN messages, 62 SMS message s, 79 Readme file, 23 recalling [...]

Index 274 BlackBerr y Wireless Handheld screen, 170 scanning for networks, 227 screen/keyboard fields, 228 search messa ges, description of , 33 searches deleting, 93 editing, 91 editing once, 92 new, 90 one-time, 90 performing, 88 recalling, 91 saving, 88 saving with a s hortcut key, 90 setting shortcut key, 90 specifying terms, 88 tips for using,[...]

Index Handheld User Gu ide 275 disabling, 222 enabling, 222 using, 222 SIM phone book adding entries, 121 adding entries to Address Book, 122 deleting entries, 122 editing entries, 121 using, 120 viewing, 120 smart dialing options description, 138 setting, 144 SMS message s cannot re ceive ne w messages, 231 changing addresses, 99 compatible numb e[...]

Index 276 BlackBerr y Wireless Handheld cutting and copyin g, 54 deleting original fro m reply messages, 63 pasting, 54 time copying from network, 225 setting, 225 timers resetting, 151 viewing, 151 tips Address Book, 123 Browser, 172 Calculator, 209 Calendar, 202 handheld, 38 managing call lo gs, 108 managing messages, 108 MemoPad, 206 Phone, 153 [...]

Index Handheld User Gu ide 277 calling, 145 configuring, 146 description, 138 volume, setting for Pho ne, 127, 134 W waits adding, 116 placing calls u sing, 149 using, 149 web addresses, viewing, 163 web client, onli ne Help, 23 web pages background requests, 170 opening saved web pages from Messages sc reen, 171 opening using addresses, 15 8 openi[...]