Brother 1030e manual

F AX-1020e F AX-1030e USER ’S GUIDE[...]

i Using This Manual Thank you for purchasing a Brother fax machine (FAX). This machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your machine to its fullest potential by taking a few minutes to read this manual. Finding Information All chapter headings and subheadings are lis[...]

ii User-Friendly Programming We have designed your fax machine with on-screen programming using navigation keys. User-friendly programming helps you take full advantage of all the functions your machine has to offer. (See Using This Manual , page i.) Because you do all your programming on the LCD, we created step-by-step on-screen prompts to help y[...]

iii THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than which it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunicati[...]

iv Table of Contents Using This Manual User-Friendly Programming Table of Contents ............................................................................... iv PREPARATION AND SIMPLE USE GUIDE Preparation and Simple Use Guide Advice for Preparation and Simple Use Guide ................................... 4 FAX-1020e Control Panel Overview ...[...]

v ADVANCED USE Chapter 7 Advanced Sending Advanced Operations ......................................................................... 36 Chapter 8 Advanced Receiving Operation from an External or Extension Telephone ........................ 45 Telephone Services ............................................................................ 47 Chapt[...]

PREP ARA TION AND SIMPLE USE Preparation and Simple Use Guide 1 Preparation and Simple Use Guide Simple steps to prepare and use the machine. Follow these simple steps below to prepare and use the machine. However, before you perform these steps, refer to the Important Information ( page 83), and Advice for Preparation and Simple Use Guide ( page 4[...]

2 4 Setting the Document ■ Documents must be between 14.8 and 21.6 cm wide, and 15 and 60 cm long. Your fax machine can only scan an image 20.8 cm wide, regardless of how wide the paper is. ■ Make sure you insert documents face down, top edge first. ■ Adjust the paper guides to fit the width of your document. ■ The automatic document feeder[...]

PREP ARA TION AND SIMPLE USE Preparation and Simple Use Guide 3 6 Making a Single Copy Insert the document face down in the ADF. Press Copy . Press Copy . (See Making Copies , page 29.) To cancel, press Stop/Exit . Your machine cannot scan anything closer than 4 mm from the edge of the paper. Do NOT pull the paper while copying is in progress. 7 Se[...]

4 Advice for Preparation and Simple Use Guide Packing Whenever you transport the machine, use the packing materials that came with your machine and pack the machine correctly. Choosing a Location Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the machine near a telephone[...]

PREP ARA TION AND SIMPLE USE Preparation and Simple Use Guide 5 Multi-Line Connections (PABXs) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PABX (Private Automatic Branch Exchange), we suggest that you contact the company that installed your telephone system and ask the[...]

6 Using Extension Telephones It may be that your premises are already wired with parallel extension telephones, or you intend to add extension telephones to your line, in addition to your machine. While the simplest arrangement is straightforward parallel connection, there are some reasons as to why this arrangement will cause unsatisfactory servic[...]

PREP ARA TION AND SIMPLE USE Preparation and Simple Use Guide 7 Connecting an External Telephone Answering Device (TAD) Connections 1 You may connect an external TAD to your machine, as shown below. 2 Set the number of rings to one or two on your external TAD. (The fax machine ’ s Ring Delay setting does not apply.) 3 Record the outgoing message [...]

8 Outgoing Message (OGM) of External TAD Timing is important in recording this message. 1 Record four seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.) 2 Try to record the shortest possible message on your telephone answering device (idea[...]

PREP ARA TION AND SIMPLE USE Preparation and Simple Use Guide 9 Connecting an External Telephone Your machine is equipped with a handset that you can use as a regular phone. However, you can also connect a separate telephone to your machine, as shown below. Whenever this external phone (or TAD) is in use, the screen displays EXT. TEL IN USE , and, [...]

10 FAX-1020e Control Panel Overview 4 6 7 8 9 11 12 13 14 10 5 1 2 3 15 17 16 1 Shift This key is used to access the “ 7 ” through “ 12 ” One Touch numbers. 2 Redial/Pause Redials the last number called. Also inserts a pause in autodial numbers. 3 One Touch Dial Keys These 6 keys give you access to 12 previously stored phone numbers. 4 Enla[...]

PREP ARA TION AND SIMPLE USE Preparation and Simple Use Guide 11 E Navigation Keys: Menu/Set Lets you access the menu and programming mode and stores your settings in the machine. or Press to scroll forward or backward to set a menu selection Also, you can use these keys to do an alphabetical search for the names of stored numbers. Press to scroll [...]

12 FAX-1030e Control Panel Overview 6 8 9 10 11 13 14 15 16 12 7 2 3 4 5 1 17 20 18 21 19 1 DIGITAL TAD Lets you activate Message Manager. Also, notifies you that you have voice or fax messages in the memory. 2 Shift This key is used to access the “ 7 ” through “ 12 ” One Touch numbers. 3 Redial/Pause Redials the last number called. Also in[...]

PREP ARA TION AND SIMPLE USE Preparation and Simple Use Guide 13 D Resolution Sets the resolution when you send a fax or make a copy. E Fax Start Starts sending a fax. F Memory/Reports Lets you take advantage of memory transmission. Also, access the Reports menu so you can select a report to print: HELP LIST , QUICK-DIAL , JOURNAL , XMIT REPORT , T[...]

14 Chapter 1 1 Setup Initial Settings Setting the Date and Time The screen displays the date and time you set, whenever the machine is in stand-by mode. It will print the date and time on every fax you send. In the event of a power failure, the machine maintains date and time information for about 15 hours (FAX-1030e), about 9 hours (FAX-1020e). 1 [...]

Setup 15 B ASIC USE Custom Settings Volume Settings Beeper Volume You can set the beeper to LOW , HIGH or OFF . The machine comes set to LOW . When the beeper is set to LOW or HIGH , the machine beeps every time you press a key or make an error, and at the end of sending or receiving a fax. 1 Press Menu/Set , 1 , 3 . 2 Press or to select your setti[...]

16 Chapter 1 Ring Volume You can adjust the ring volume when your fax machine is idle. You can select a ring volume level or press or until the ring is off. Press or to adjust the volume level. With each key press, the fax machine rings so you can hear the current setting and the display shows the setting you are choosing. Each key press changes th[...]

Setup 17 B ASIC USE Setting the Music on Hold You can set the machine to play or not to play the music during the machine is holding a voice call. 1 Press Menu/Set , 1 , 6 . 2 Press or to select ON (or OFF ), and press Menu/Set when the screen displays your selection. 3 Press Stop/Exit . Setting the Dialling Mode (Tone/Pulse) Your machine is initia[...]

18 Chapter 1 Setup Quick Dial Numbers for Easy Dialling You can set up Quick Dial numbers (three types) for easy dialling: One Touch, Speed Dial and Groups for Broadcasting of faxes. Storing One Touch Dial Numbers You can store 12 fax/phone numbers that you can dial by pressing one key. You can also store names with these numbers. When you press a [...]

Setup 19 B ASIC USE Storing Speed Dial Numbers You can store Speed Dial numbers, which you dial by pressing only four keys. There are 100 Speed Dial locations. Even if you lose electrical power, numbers stored in memory will not be lost. 1 Press Menu/Set , 6 , 2 . The screen prompts you to enter a location. 2 Use the dial pad to enter a two-digit l[...]

20 Chapter 1 Setting Number Groups for Broadcasting Number Groups allow you to send the same fax message to many fax numbers by pressing only one Quick-Dial key (Broadcasting). • First , you will need to store each fax number as a One Touch or Speed Dial number. • Next , you can combine them into a Number Group. Each Number Group uses a Quick-D[...]

Sending a Fax 21 B ASIC USE 2 Sending a Fax Scanning Adjustment Contrast If your document is very light or very dark, you might want to set the contrast accordingly. Use LIGHT to send a light document. Use DARK to send a dark document. After sending the document the contrast setting is set to AUTO (suitable for most documents) automatically. 1 Inse[...]

22 Chapter 2 Automatic Transmission This is the easiest way to send a fax. IMPORTANT: Do not pick up the handset — OR — Press Speaker phone (for FAX-1030e only). 1 Insert the document face down in the ADF. 2 Enter the fax number you want to call. 3 Press Fax Start . Dialling a Number One Touch Dialling 1 Insert the document face down in the ADF[...]

Sending a Fax 23 B ASIC USE Automatic and Manual Fax Redial Automatic Fax Redial: If you are sending a fax automatically and the line is busy, the machine will automatically redial up to 4 times at 2 minute intervals. Manual Fax Redial: Place the document to be re-sent and press Redial/Pause and then Fax Start to make a second call to the last numb[...]

24 Chapter 3 3 Receiving a Fax Answer Mode Settings Select Answer Mode Manual — Use this function if you receive many telephone calls and few fax messages. You must answer all calls yourself. If you hear fax tones, wait until the machine takes over the call automatically, then hang up (see Fax Detect function). Fax Only — Use this function if y[...]

Receiving a Fax 25 B ASIC USE To select or change your Answer Mode 1 Press Receive Mode . The screen displays your current selection. The options on FAX-1020e are: The options on FAX-1030e are: Or, if TAD Mode is switched ON by pressing ( DIGITAL TAD button), it overrides your Answer Mode Setting, so the screen displays: 2 Continue to press Receive[...]

26 Chapter 3 Setting the F/T Ring Time You need to determine how long the machine will give its special F/T pseudo-ring when you have a voice call. This ringing happens after the initial ringing from the phone company. Only the machine rings for 20, 30, 40, or 70 seconds; no other phones on the same line during the special F/T pseudo-ring. 1 Press [...]

Receiving a Fax 27 B ASIC USE Fax Detect When you use this feature, you don ’ t have to press Fax Start when you answer a fax call and hear calling beeps. Just hold the handset and wait for several seconds. When you see RECEIVE on the fax screen or when you hear “ chirps ” through the handset of an extension phone connected to another wall ja[...]

28 Chapter 3 Reception into Memory As soon as the paper tray becomes empty during fax reception, the screen will display CHECK PAPER ; please put some paper in the paper tray. If the MEMORY RECEPTION switch is ON at this time… The current fax reception will continue, with the remaining page(s) being stored in memory, subject to available memory. [...]

Making Copies 29 B ASIC USE 4 Making Copies Copy Functions To make a single copy that is not reduced, enlarged or sorted, you only have to press one key. Remember, your machine cannot scan anything closer than 4 mm from the edge of the paper. Making a Single Copy 1 Insert the document face down in the ADF. 2 Press Copy twice. To cancel, press Stop/[...]

30 Chapter 4 Reducing and Enlarging Copies When making copies, you can reduce or enlarge the size of the printed image. To reduce to the size of A4 recording paper automatically, select AUTO . To select a reduction ratio, choose 93% , 87% , 75% or 50% . To enlarge a document, select 150% , 125% or 120% . To print a document at its original size, se[...]

Telephone 31 B ASIC USE 5 Telephone Making a Call You can use your machine to make voice telephone calls, by dialling manually or by using One Touch or Speed Dial memory. You can use the handset or if you have FAX-1030e you can use the Speakerphone to make and receive calls. For more details, see Dialling a Number , page 22. The “ full-duplex ”[...]

32 Chapter 5 Search You can search for names you have stored in One Touch and Speed Dial memories. ( See Storing One Touch Dial Numbers , page 18 and Storing Speed Dial Numbers , page 19.) 1 Pick up the handset — OR — Press Speaker phone (for FAX-1030e only). 2 Press Search/Mute , then enter the first letter of the name you are looking for by u[...]

Telephone 33 B ASIC USE Answering a Call F/T (FAX/TEL) Mode When you share one line for your telephone and fax machine, in the F/T (FAX/TEL) mode, the fax machine can determine whether an incoming call is a fax or a telephone call. ( See Answer Mode Settings , page 24.) Answering Calls with the Speakerphone (Only for FAX-1030e) When the machine rin[...]

34 Chapter 6 6 Printing Reports Transmission Report and Journal Setting Two reports require initial setup in the Menu table: Transmission Verification Report and Journal Period. For initial setup: Press Menu/Set , 7 , 1 . — OR — Press Menu/Set , 7 , 2 . Customizing the Transmission Verification (Xmit) Report You can use the Xmit Report as proof[...]

Printing Reports 35 B ASIC USE Using the Reports Key You can print the following lists and reports: To Print a Report 1 Make sure that there is no document in the ADF. 2 Press Memory/Reports , then enter the number (see list above) of the report you want to print. For example, press 6 to print the SYSTEM SETUP . 3 Press Stop/Exit . Lists basic oper[...]

36 Chapter 7 7 Advanced Sending Advanced Operations Electronic Cover Page The cover page is sent to the receiving party ’ s machine. Your cover page includes the name stored in the One Touch or Speed Dial memory, if you have used this feature to start the call. The cover page indicates the fax is from your Station ID, and the number of pages you [...]

AD V ANCED USE Advanced Sending 37 Always Send Cover Page Make sure Station ID is set up. (See Setting the Station ID , page 14.) This feature does not work without the Station ID. You can set the machine to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting. 1 Press Menu/Set , 3 , 1[...]

38 Chapter 7 Composing Your Own Comments 1 Press Menu/Set , 3 , 2 . The screen displays: COVERPAGE NOTE . 2 Use or to choose position 5 or 6 for your customized comment, and press Menu/Set . 3 Use the dial pad to enter your customized comment. (See Entering Text , page 91.) 4 Press Menu/Set . The screen displays: 5 Press 1 if you want to select add[...]

AD V ANCED USE Advanced Sending 39 Call Reservation You can send a fax and let the other party know that you want to speak to him after the fax transmission is completed. The other fax machine will ring as if it were receiving a telephone call; if the other party picks up the handset, your machine will ring. Lift the handset to have a conversation.[...]

40 Chapter 7 Delayed Transmission (Timer) You can use this function to send a fax up to 24 hours later. 1 Insert the document face down in the ADF. 2 Press Menu/Set , 3 , 7 . 3 Enter the time you want the fax to be sent, in 24-hour format (for example, enter 1945 for 7:45 PM), and press Menu/Set . 4 Press 1 if you want to select additional settings[...]

AD V ANCED USE Advanced Sending 41 Cancelling a Scheduled Job You can cancel tasks you ’ ve scheduled such as Timer or Polling Transmit. 1 Press Menu/Set , 4 . Any waiting jobs appear on the display. If no job is waiting, the screen displays NO JOB WAITING . 2 If you have more than two jobs waiting, use or to select the job you want to cancel. Pr[...]

42 Chapter 7 Using Memory Security You must use a password to switch Memory Security ON and OFF. Setting Up Memory Security for the First Time 1 Press Menu/Set , 0 , 1 . 2 Enter a 4-digit number as a password. 3 Press Menu/Set . The screen prompts you to re-enter the password. 4 Re-enter the password and press Menu/Set . 5 Press or to choose SET SE[...]

AD V ANCED USE Advanced Sending 43 Switching Memory Security ON 1 Press Menu/Set , 0 , 1 . 2 Press or to choose SET SECURITY . 3 Press Menu/Set . The screen prompts you to enter the password. 4 Enter a 4-digit password, followed by Menu/Set . This is the same as the security password of the machine already stored. The screen displays ACCEPTED for 2[...]

44 Chapter 7 Multiple Resolution Transmission Use this feature to select separate resolution settings for each page of the fax you are sending. This could be useful if you are sending a fax with photos and letters, or some pages with small print and others with normal print. Resolution settings return to STANDARD after the fax is sent. 1 Insert the[...]

Advanced Receiving 45 AD V ANCED USE 8 Advanced Receiving Operation from an External or Extension Telephone An external phone is a telephone that is plugged into the machine (either into the machine ’ s EXT socket or into the back of the connector that plugs into the telephone wall socket). An extension phone is another phone on the same phone nu[...]

46 Chapter 8 Remote Call Transfer In order to use the Activation Voice Code, you should first set REMOTE CODE ( Menu/Set , 2 , 4 ) to ON. (See Changing Remote Codes , page 46.) This function works when you receive the incoming Voice call at the remote DECT cordless phone externally connected to the fax machine. (See Connecting an External Telephone[...]

Advanced Receiving 47 AD V ANCED USE Telephone Services Your FAX supports the Caller ID and BT Call Sign (For U.K. Only) telephone services offered by some telephone companies. Caller ID (Caller IDentification) Caller ID is a telephone service that allows the subscriber to see a display of the caller ’ s phone number as the telephone rings. It is[...]

48 Chapter 8 How Does the Caller ID Work? The Caller ID Appears on the Display When Your Telephone Rings As your telephone rings, the screen displays the caller ’ s phone number. If the callers name is stored in your machine as a Speed Dial, or One Touch dial, the callers name will be displayed. Once you pick up the handset, the caller ’ s ID d[...]

Advanced Receiving 49 AD V ANCED USE 4 Press Fax Start . If you wish to send a fax, insert a document into the ADF. Then press Fax Start . To cancel the Call Reply (for example, when you selected the Wrong Caller ID), simply press Stop/Exit and begin again; the Caller ID will not be lost. To Activate Certain Network Services When Using Call Reply T[...]

50 Chapter 8 BT Call Sign (For U.K. Only) This machine feature lets you use the BT Call Sign subscriber service which allows you to have at least two separate telephone numbers on one phone line. Each phone number has its own distinctive ringing pattern, so you know which phone number is ringing. This is one way you can have a separate phone number[...]

Polling 51 AD V ANCED USE 9 Polling All parties involved in polling need to set up their machines to accommodate polling. When someone polls your machine to receive a fax, they pay for the call; if you poll someone ’ s fax machine to receive a fax, you pay for the call. (See Polled Transmit , page 53.) Polling Receive Setup for Polling Receive (S[...]

52 Chapter 9 Setup Delayed Polling Receive You can set your machine to begin Polling Receive at a later time. 1 Press Menu/Set , 2 , 7 . 2 Press or to choose TIMER , and press Menu/Set . 3 The screen prompts you to enter the time you want to begin polling. 4 Enter the time (in 24-hour format) you want to begin polling. For example, enter 21:45 for [...]

Polling 53 AD V ANCED USE Cancelling a Scheduled Job This function allows you to cancel tasks that you ’ ve scheduled such as Delayed Fax, Delayed Polling Receive or Polling Transmit. 1 Press Menu/Set , 4 . Any waiting jobs appear on the display. If nothing is waiting, the screen displays NO JOB WAITING . 2 If you have more than two jobs waiting,[...]

54 Chapter 9 Setup for Polling Transmit with Secure Code When you set POLLING:SECURE to ON, anyone who polls your machine must enter the polling ID number. 1 Insert the document face down in the ADF. 2 Press Menu/Set , 3 , 8 . 3 Press or to choose SECURE , and press Menu/Set . 4 Enter a four-digit number, and press Menu/Set . The screen displays 5 [...]

Remote Fax Options (Only for FAX-1020e) 55 AD V ANCED USE 10 Remote Fax Options (Only for FAX-1020e) This chapter is for Model FAX-1020e. If you have model FAX-1030e your remote fax options are handled by the Message Manager. (See Message Manager (Only for FAX-1030e) , page 60.) Setting Fax Storage If you set Fax Storage to ON , you will be able to[...]

56 Chapter 10 Remote Retrieval You can call your machine from any touch tone phone (or remote Group 3 fax machine) and use a Remote Access Code and other button presses to check the receiving status, retrieve fax messages or change settings. To receive faxes or the Memory Status List at your location, you must call from a fax machine using touch to[...]

Remote Fax Options (Only for FAX-1020e) 57 AD V ANCED USE Remote Commands Follow the commands below to access features remotely. When you call the fax machine and enter your Remote Access Code (1 5 9 ), the system will signal you with two short beeps to enter a remote control command. Remote control commands Detail Operation 95 Change Fax Forwardin[...]

58 Chapter 10 Retrieving the Memory Status List You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages. 1 Dial your fax machine ’ s number. 2 When you hear the beep, immediately enter your Remote Access Code (1 5 9 ). 3 When you hear two short beeps, use the dial pad to press 9 6 1 . 4 Using the dial[...]

Remote Fax Options (Only for FAX-1020e) 59 AD V ANCED USE Changing the Fax Forwarding Number You can change the default setting of your fax forwarding number from a remote fax machine. 1 Dial your fax machine ’ s number. 2 When you hear the beep, immediately enter your Remote Access Code (1 5 9 ). 3 When you hear two short beeps, use the dial pad[...]

60 Chapter 11 11 Message Manager (Only for FAX-1030e) Message Manager Mode Message Manager Mode allows you to store incoming fax and voice messages in a flexible memory. The memory stores 30 minutes of voice messages, or up to 40 pages of fax messages. The actual number of pages stored in memory varies depending on the content and the resolution us[...]

Message Manager (Only for FAX-1030e) 61 AD V ANCED USE Setting the Message Store Select the setting from the descriptions of “ Flexible Memory Settings ” . 1 Press Menu/Set , 8 , 1 . The screen prompts you to choose a DOC (Document) setting. 2 Press or to select ON (or OFF ), and press Menu/Set . The screen prompts you to choose a VOICE setting[...]

62 Chapter 11 Erasing the Outgoing Message (OGM) 1 Press Menu/Set , 8 , 3 . 2 Press or to select TAD MESSAGE (or F/T MESSAGE or PAGING MSG. ), and press Menu/Set when the screen displays your selection. 3 Press or to select ERASE MSG and press Menu/Set . 4 Press 1 to erase the OGM — OR — Press 2 to exit without erasing. 5 Press Stop/Exit . Acti[...]

Message Manager (Only for FAX-1030e) 63 AD V ANCED USE Playing Voice Messages Follow the steps below to listen to voice messages. 1 Press Play/Record . Adjust volume by pressing or . All new messages are played in the order they were recorded. The screen displays the number of the current message, and the total number of messages. If Caller ID info[...]

64 Chapter 11 Erasing Messages If you choose to erase all fax messages, the machine will print any previously unprinted fax messages before erasing them from memory. Fax messages cannot be erased individually. You can erase voice messages individually, or all at once. To erase voice messages individually 1 Press Play/Record . The machine beeps and [...]

Message Manager (Only for FAX-1030e) 65 AD V ANCED USE Setting the Toll Saver When you set the Toll Saver feature, the machine answers after 4 rings if you don ’ t have messages, and after 2 rings if you do have messages. This way, when you call the machine, if it rings 3 times, you know you have no messages, and can hang up, avoiding any toll ch[...]

66 Chapter 11 Programming a Fax Forwarding Number 1 Press Menu/Set , 8 , 6 . 2 Press or until the screen displays FAX FORWARD , and press Menu/Set . The screen prompts you to enter the number of the fax machine where faxes will be forwarded. 3 Enter the forwarding number (up to 20 digits), and press Menu/Set . 4 Press Stop/Exit . You can change a F[...]

Message Manager (Only for FAX-1030e) 67 AD V ANCED USE Remote Retrieval This section is for FAX-1030e. (If you have FAX-1020e, please see chapter 10 for your remote fax options.) You can call your machine from any touch tone phone (or remote Group 3 fax machine set for tone) and use a Remote Access Code and Remote Control Commands to retrieve voice[...]

68 Chapter 11 Remote Control Commands Follow the commands below to access features remotely. When you call the fax machine and enter your Remote Access Code (1 5 9 ), the system will signal you with two short beeps to enter a remote control command. Remote control commands Detail Operation 91 Playing voice messages After one long beep, the machine [...]

Message Manager (Only for FAX-1030e) 69 AD V ANCED USE 96 Retrieve Fax Enter the number of a remote fax machine to receive a report or stored fax messages. (See Retrieving the Memory Status List , page 70 and Retrieving Fax Messages , page 70.) 1 Memory Status List 2 Retrieve all FAX 3 Erase FAX in the memory If you hear one long beep, you can eras[...]

70 Chapter 11 Retrieving the Memory Status List You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages. 1 Dial your fax machine ’ s number. 2 When you hear the beep, immediately enter your Remote Access Code (1 5 9 ). 3 When you hear two short beeps, use the dial pad to press 9 6 1 . 4 Using the dial[...]

Message Manager (Only for FAX-1030e) 71 AD V ANCED USE Changing the Fax Forwarding Number You can change the default setting of your fax forwarding number from a remote fax machine. 1 Dial your fax machine ’ s number. 2 When you hear the beep, immediately enter your Remote Access Code (1 5 9 ). 3 When you hear two short beeps, use the dial pad to[...]

72 Chapter 12 12 Troubleshooting and Maintenance Error Messages You may occasionally encounter a difficulty with your machine or telephone line. If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages. ERROR MESSAGE CAUSE/ACTION The machine is out of ribbon or [...]

Troubleshooting and Maintenance 73 MAINTENANCE The memory capacity has been exceeded. Print the faxes stored in memory to delete them. Then try again. If you get an OUT OF MEMORY message while scanning the first page, press Stop/Exit to cancel the scan. If you get an OUT OF MEMORY message while scanning in a subsequent page, you will have the optio[...]

74 Chapter 12 Document Jams and Paper Jams Document Jam The documents were not inserted or fed properly, or were too long. 1 Open the front cover. 2 Lift the two release levers to release the white roller. 3 Pull the document towards the front of the machine. 4 Lock the two release levers back in place. 5 Close the cover and press Stop/Exit . Paper[...]

Troubleshooting and Maintenance 75 MAINTENANCE 2 Press the OPEN button to open the top cover. 3 Pull the jammed paper toward the back from the paper tray and remove it as per diagram A. If you can ’ t, pull the jammed paper towards the front and remove it as per diagram B. If you cannot see any jammed paper, remove the ribbon cassette and check u[...]

76 Chapter 12 Difficulty with Operation If you think there is a problem with sending or printing quality of your fax machine, make a copy first. If the copy quality looks good then the problem may not be your fax machine. Check the difficulties below and follow the suggestions to help resolve your problems. DIFFICULTY SUGGESTIONS Printing or Receiv[...]

Troubleshooting and Maintenance 77 MAINTENANCE Vertical Black Lines When Sending Use your machine to make a copy. If the copy shows the same problem, the scanner area is dirty. Lift the front cover and check the document path. Clean the scanner ’ s white roller and the glass strip under the roller using isopropyl alcohol and a lint-free cloth. Ha[...]

78 Chapter 12 Packing and Shipping the Machine Whenever you transport the fax machine, use the packing materials that came with your fax machine. If you do not pack the fax machine correctly, you could void your warranty. 1 Unplug the fax machine from the AC power outlet. 2 Remove the paper wire extension, document support, paper support, telephone[...]

Troubleshooting and Maintenance 79 MAINTENANCE Regular Maintenance Cleaning the Scanner 1 Unplug the power cord for safety. 2 Open the front cover. 3 Clean the white roller and the glass strip under the roller with isopropyl alcohol on a lint-free cloth. You will need to lift the two release levers to release the white roller; be sure to lock them [...]

80 Chapter 12 3 Take out the printing cartridge. 4 To clean the machine ’ s thermal print head, wipe the metal and plastic part with a lint-free cloth that is dry or lightly moistened with isopropyl alcohol as per diagram below. 5 Wait until the alcohol on the metal and plastic part is totally dried. 6 Install the printing cartridge. (See Replaci[...]

Troubleshooting and Maintenance 81 MAINTENANCE Replacing the Print Cartridge 1 Push the OPEN button to open the top cover. 2 Take out the used print cartridge. 3 Remove the stopper from the new printing cartridge. 4 Turn the black spool on the right clockwise to tighten the ribbon. Be careful not to cut yourself on the sharp edges of the metal part[...]

82 Chapter 12 5 Install the printing cartridge by inserting the recessed first and placing the cartridge into its four holders. 6 Press down on both sides of the top cover to close it securely. Holder Recessed Black Spool[...]

Important Information 83 MAINTENANCE 13 Important Information Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug the fax machine from the wall outlet before cleaning. To clean the casing of the fax machine use a damp cloth, do not us[...]

84 Chapter 13 17 Unplug this product from the mains power and telephone line sockets, and refer servicing to qualified Service Personnel under the following conditions: ◆ When the power cord is damaged or frayed. ◆ If liquid has been spilled into the product. ◆ If the product has been exposed to rain or water. ◆ If the product does not oper[...]

APPENDIX Specifications 85 14 Specifications Specifications Specifications are subject to change for improvement without prior notice. * “ Pages ” refers to the ITU-T Test Chart #1 (in Out of Paper Reception in ECM mode). Type Desktop facsimile transceiver Compatibility ITU-T Group 3 Coding system Modified Huffman (MH) Modem speed 14400/12000/9[...]

86 Chapter 14 Menu Mode & Menu Selection Table You can access the menu mode by pressing Menu/Set . When you enter the Menu, the LCD scrolls: Press 1 for Initial Setup Menu — OR — Press 2 for Setup Receive Menu — OR — Press 3 for Setup Send Menu — OR — Press 4 for Cancel Job Menu — OR — Press 5 for Interrupt Menu — OR — Press[...]

Specifications 87 APPENDIX To access the menu, press Menu/Set . To exit, press Stop/Exit . * The factory setting (option) is shown in bold. 1. INITIAL SETUP 1. DATE/TIME — Enter date and time for LCD display and to print on transmissions. 14 2. STATION ID — Program the name, fax number and telephone number to appear on each transmitted page. 14[...]

88 Chapter 14 To access the menu, press Menu/Set . To exit, press Stop/Exit . * The factory setting (option) is shown in bold. 2. SETUP RECEIVE (Continued) 4. REMOTE CODE ON ( 51, #51, 81) OFF Enter code to activate or deactivate machine from a remote location or to transfer voice call from DECT cordless phone to the machine. 46 5. REDUCTION AUTO 1[...]

Specifications 89 APPENDIX To access the menu, press Menu/Set . To exit, press Stop/Exit . * The factory setting (option) is shown in bold. 3. SETUP SEND (Continued) 7. TIMER — Set the machine to send your documents later. 40 8. POLLED TX STANDARD SECURE Set Polled Transmission for someone to poll the machine to receive a fax from you. 53 4. CANC[...]

90 Chapter 14 To access the menu, press Menu/Set . To exit, press Stop/Exit . * The factory setting (option) is shown in bold. 8. SETUP TAD (FAX-1030e Only) 1. MESSAGE STORE DOC:ON DOC:OFF VOICE:ON VOICE:EXT VOICE:OFF Select if memory will store fax, voice or both. 61 2. BACKUP PRINT ON OFF Automatically prints a copy of faxes received into memory.[...]

Specifications 91 APPENDIX Entering Text When you are setting certain functions, such as the Station ID, you may need to enter text into the machine. Most keys on the dial pad have three or four letters printed above them. The keys for 0, #, and don ’ t have printed letters because they are used for special characters. By pressing the appropriate[...]

92 Chapter 14 About Fax Machines If you are a first-time fax machine user, fax operation might seem a little mysterious. You will soon get used to the unusual fax tones on your phone line, and be able to send and receive faxes easily. Fax Tones and Handshake When someone is sending a fax, the fax machine sends fax calling tones, (CNG tones) — sof[...]

93 APPENDIX Glossary ADF (Automatic Document Feeder) Refers to the number of pages that can be placed in the document feeder and fed one at a time automatically. Automatic fax transmission Sending a fax without picking up the handset or pressing Speaker phone (for FAX-1030e only). Backup Print Sets your machine to print a copy of faxes that are rec[...]

94 Interrupt Temporarily puts a waiting job on hold while you perform another operation. Journal Lists information about the last 30 incoming and outgoing faxes. Journal Period The preprogrammed time period between automatically printed Journal Reports. You can print Journal on demand without interrupting this cycle. LCD (Liquid Crystal Display) Th[...]

95 APPENDIX Resolution The number of vertical and horizontal lines per mm. See: Standard, Fine, Super Fine and Photo resolution. Ring Delay The number of telephone rings before the machine answers a call in F/T or FAX ONLY mode. Scanning The process of sending an electronic image of an original paper document into your computer. Standard resolution[...]

96 Index A Activation Code ...............8, 26, 27, 45, 46 Alternating Displays ............................... ii Answer Mode ............................... 7, 24, 25 Automatic Document Feeder (ADF) ........ 2 B Backup Printing ...................................... 63 Beeper .................................................... 15 Broadcasting .[...]

97 APPENDIX H HELP ..................................................... 35 Help .......................................................... i Hold ........................................... 10, 12, 33 I ICM Recording Monitor ....................... 65 Inserting Spaces ..................................... 91 Interrupting ..........................[...]

98 Resolution .............................................. 21 Ring Delay .............................................25 Ring Volume .......................................... 16 S Safety Instructions .................................. 83 scroll ........................................................ ii Search ...................................[...]

99 Accessory List * For optimum print quality and product performance within published specifications, use only the correct Brother replacement ribbon . The use of other ribbons may invalidate your warranty. Model Name Description PC-201 Printing Cartridge (1 set per box) PC-202RF 2 re-fills for use in PC-201 Printing Cartridge PC-204RF 4 re-fills [...]

100 Remote Commands Change Fax Forwarding Setting Press 9 5 . then to T urn feature off press 1 . Enter Fax F orwarding press 2 . Program F ax Forward Number press 4 . Enter the new number of the remote fax machine where you want your fax messages forwarded, and then press # # . Press 9 6 1 after two short beeps, then enter the number of remote fax[...]

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UK/IRE This machine is approv ed for use in the country of purchase only , local Brother companies or their dealers will only suppor t fax machines purchased in their own countries.[...]