Brother FAX-920 manual

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© 1998-2000 Brother Industries, Ltd. A v ailable Models f or each country U.K. F AX-920, F AX-930, MFC-925 F AX-940 E-mail Ir eland F AX-920, F AX-930 Others F AX-920, F AX-930* *In some countries, F AX-930 may not be available. P an Eur opean Appro v als Inf ormation (Onl y for F AX-920) This product has been granted a Pan-European Approval via K[...]

THIS EQUIPMENT IS NOT DESIGNED FOR MAKING TELEPHONY CALLS WHEN THE POWER F AILS. AL TERNA TIVE ARRANGEMENTS SHOULD BE MADE FOR ACCESS T O EMERGENCY SER VICES. APPRO VED FOR CONNECTION T O TELECOMMUNICA TIONS SYSTEMS SPECI- FIED IN THE INSTRUCTIONS FOR USE SUBJECT T O THE CONDITIONS SET OUT THEREIN. APPRO V AL CERTIFICA TE NUMBER : 608364 (MFC-925) [...]

T able of Contents i 1 Introduction Using This Manual ................................................................................. 1 Finding Information .............................................................................. 1 Symbols Used In This Manual .............................................................. 2 About Fax Machines[...]

ii TABLE OF CONTENTS 4 Initial Setup Getting Started ..................................................................................... 31 Setting the Dialling Mode (T one/Pulse) ............................................. 31 Setting the Date and T ime ................................................................... 31 Setting the Station I[...]

iii TABLE OF CONTENTS Polling .................................................................................................... 51 Secure Polling ................................................................................. 51 Setup for Polling Receive ............................................................... 51 Setup for Polling Recei[...]

iv TABLE OF CONTENTS Assigning Each of the Four Super T el-Index Keys a Name ........... 73 Storing Numbers to Each Key ........................................................ 73 Changing Stored Numbers as Super T el-Index ................................... 74 How to use Quick-Dial Keys as Super T el-Index Keys ...................... 75 Searching[...]

v TABLE OF CONTENTS Activating Message Manager Mode ................................................... 92 Message Indicator ............................................................................... 92 What Happens When the Memory Is Full... ................................... 92 Playing V oice Messages and Memos .............................[...]

vi TABLE OF CONTENTS Erasing the Second Level OGM ....................................................... 109 Recording First Level OGM ............................................................ 109 Playing the First Level OGM ............................................................ 110 Erasing the First Level OGM ............................[...]

W ARNING! Miscellaneous appr o val conditions National and European laws state that only approved apparatus may be connected to lines provided by Public T elecommunications Operators (PT Os). In the case of analogue Group 3 fax machines such as your Brother fax, this usually implies compliance with national technical requirements, and an approval c[...]

1 Using This Manual Thank you for purchasing a Brother fax machine (F AX) or multifunction center (MFC). This machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However , you can use your machine to its fullest potential by taking a few minutes to read this manual. Additionally , your machine has [...]

2 CHAPTER ONE Symbols Used In This Man ual Note or additional information. The machine would be damaged or would not work correctly if this is not observed. W arning. Damage can result if this is not observed. About F ax Machines If you’re a first-time fax machine user , fax operation might seem a little mysterious. Y ou’ll soon get used to the[...]

3 INTRODUCTION When your fax machine is in F AX/TEL (F/T) mode, it answers with a short beep. After this beep, the fax machine listens for CNG tones, and, if heard, it will respond with receiving tones. The fax “handshake” is the time in which the sending machine’ s CNG tones and the receiving machines “chirps” overlap. This must be for a[...]

4 CHAPTER ONE Resolution Mode Set ABC DEF GHI PQRS MNO TUV WXYZ JKL 1 4 7 56 23 89 0 Verify / Mute R Redial / Pause Tel Tone FAX - 92O PLAIN PAPER FACSIMILE Start Stop Copy Menu Super Tel-Index Help/Memory Shift Sort 2 13 4 57 68 10 91 1 1 2 13 15 14 16 5 6 1 2 3 4 8 9 10 7 1 V erify/Mute Lets you put calls on hold. Also, use this key to print the [...]

5 INTRODUCTION Resolution Mode Set ABC DEF GHI PQRS MNO TUV WXYZ JKL 1 4 7 56 23 89 0 Verify / Mute R Redial / Pause Tel Tone FAX - 92O PLAIN PAPER FACSIMILE Start Stop Copy Menu Super Tel-Index Help/Memory Shift Sort 2 13 4 57 68 10 91 1 1 2 13 15 14 16 14 13 15 12 11 19 18 17 20 16 11 Quic k-Dial K eys These 8 keys can be used in three different [...]

6 CHAPTER ONE Resolution Mode Set 1 4 7 56 23 89 0 Verify / Mute RWD R Redial / Pause Speak er Ph on e Play Record Erase FWD MIC DIGITAL TAD FAX-93O Start Stop Copy Menu Super Tel-Index Help/Memory Shift Sort ABC DEF GHI PQRS MNO TUV WXYZ JKL 2 13 4 57 68 10 91 1 1 2 13 15 14 16 Tone 7 6 13 8 6 10 11 12 9 1 2 3 4 5 1 MIC (Microphone) Picks up your [...]

7 INTRODUCTION 14 Shift Hold this down while pressing a Quick- Dial key to access One T ouch dialling numbers 9 through 16. 15 Help/Memory Prints a quick reference Help List. Also, lets you take advantage of memory transmission. 16 DIGIT AL T AD Lets you activate Message Manager . 17 Super T el-Index Lets you look up names and numbers stored in Sup[...]

8 CHAPTER ONE[...]

2 CHAPTER TWO Installatio n 9 P ac king List Make sure you have the following items: Whenever you transport the machine, use the packing materials that came with your machine and pack the machine correctly . T elephone Line Cord Document Support Handset Curled Cord T elephone Handset Cable & PC I/F Box * Multi-Function Link CD ROM * Owner’ s [...]

10 CHAPTER TWO Choosing a Location Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the machine near a telephone jack and a standard, grounded power outlet. A void placing your machine in a high-traffic area. Do not place near heaters, air conditioners, water , chemicals o[...]

11 INST ALLA TION Legal and safety requir ements T elecommunication Authorities (P .T .T .s) require that this product is manufactured specifically for the country into which it is originally imported for sale by Brother . Brother advises that this product may not function correctly and does not offer any warranty should this product be used on any[...]

12 CHAPTER TWO Attach the P aper Wire Extension and P aper Suppor t 1 Attach the paper wire extension. Paper Wire Extension 2 Insert the paper support to the depth shown, then pull it out until you feel it click into place. Paper Support[...]

13 INST ALLA TION Install the Printing Car tridge 1 Open the front cover . Front Cover 2 Open the top cover , pressing the blue lever on both sides of the top cover . Blue Lever T op Cover[...]

14 CHAPTER TWO 3 Remove the stopper from the printing cartridge. Stopper 4 T urn the black spool on the right clock wise to tighten the ribbon as shown. Indented Arro w Black Spool 5 Install the printing cartridge by inserting the indented first and placing the cartridge into its four holders. 6 Push down on both sides of the top cover to close sec[...]

15 INST ALLA TION Load P aper The paper cassette can hold about 100 sheets of paper . 1 Open the paper cover . 2 Place up to 100 sheets of paper in the cover . Do not allow the level of paper to pass the maximum paper line on the paper guides. 3 Close the paper cover . Paper Guides Maximum Paper Line Acceptable P aper Size : A4 W eight : 64 g/m 2 ?[...]

16 CHAPTER TWO Connect the P ower Cor d When you connect the power , the screen displays 01/01 00:00 F AX. NOTICE: 1) This fax must be earthed using a 3-pin plug. 2) Since the machine is earthed through the power outlet, you can protect yourself from potentially hazardous electrical conditions on the telephone network by keeping the power to your m[...]

17 INST ALLA TION IMPOR T ANT: The PC interface is a SEL V (Safety Extra Low V oltage) por t as defined in EN41003. It must onl y be connected with a SEL V cir cuit; only the MFL Pro f or Fax cable kit (a vailable in an option pack), satisfies this requirement. Multi-Line Connections (P ABXs) Most offices use a central telephone system. While it is[...]

18 CHAPTER TWO Using Extension T elephones It may be that your premises are already wired with parallel extension telephones, or you intend to add extension telephones to your line, in addition to your machine. While the simplest arrangement is straightforward parallel connection, there are some reasons as to why this arrangement will cause unsatis[...]

19 INST ALLA TION Connecting an External T elephone Answering De vice (T AD) Connections 1 Y ou may connect an external T AD to your machine, as shown below . TAD TAD 2 Set the number of rings to one or two on your external T AD. (The fax machine’ s Ring Delay setting does not apply .) 3 Record the outgoing message on your external T AD (see belo[...]

20 CHAPTER TWO 3 End your message by giving your Remote Activation Code for people sending manual faxes. For example: “After the beep, leave a message or send a fax manually by pressing 51.” Please note that some faxes that are sent manually cannot be received automatically because some fax machines do not send a fax tone in manual mode. In the[...]

21 INST ALLA TION Connecting an External T elephone Y our machine is equipped with a handset that you can use as a regular phone. However , you can also connect a separate telephone to your machine, as shown below . External Telephone Extension Telephone Whenever this external phone (or T AD) is in use, the screen displays EXT . TEL IN USE , and, i[...]

22 CHAPTER TWO Changing the Ribbon 1 Remove the printing cartridge containing the used ribbon from the machine. (See this chapter “Install the Printing Cartridge”.) Position the printing cartridge (as shown in the illustration) paying special attention to the position of the blue gear . For optimum print quality and product performance within p[...]

23 INST ALLA TION 3 Remove the gears and spools from the ends of the cardboard cores. Black Spool Blue Gear White Gear 4 Install the gears and spools into the cardboard cores of the new ribbon. Pay special attention to the position of the ribbon as shown in the illustration. Black Spool New Ribbon Blue Gear White Gear[...]

24 CHAPTER TWO 5 Place the ribbon in the cartridge as shown in the illustration. Make sure the gears and spools are positioned correctly . Black Spool Blue Gear White Gear 6 Carefully , tighten the ribbon and put the cartridge back into the machine. Black Spool Blue Gear White Gear See “Install the Printing Cartridge” chap. 2[...]

25 User -Friendly Pr ogramming W e have designed your fax machine with on-screen programming and a Help key . User-friendly programming helps you take full advantage of all the functions your machine has to offer . Since your programming is done on the LCD, we created step-by-step on-screen prompts to help you program your machine. All you need to [...]

26 CHAPTER THREE Alternating Displa ys The LCD sometimes alternates between the currently selected option, and a help message giving brief instructions about how to proceed. The display you’ll probably see most often is shown below , showing you that when you place a document in the feeder , you can either dial a number to send it as a fax or pre[...]

27 ON-SCREEN PROGRAMMING 2. SETUP RECEIVE Function Description Factory Set Chapter 1. RING DELA Y Number of rings before the RING DELA Y :02 5 machine answers in F/T , F AX TOLL SA VER:OFF or T AD (Message Manager) (F AX-930 and F AX- mode. 940 E-mail Only) 2. F/T RING TIME Sets the time for “F/T pseudo- 30 5 ring” in F/T mode. 3. F AX DETECT R[...]

28 CHAPTER THREE 4. CANCEL JOB Function Description Factory Set Chapter Cancel a delayed fax or polling 5, 6 job. 5. INTERRUPT Function Description Factory Set Chapter Send a fax now , even if you 6 have the machine set to send a fax later , or if you have it set for Polling. 6. SET QUICK-DIAL Function Description Factory Set Chapter 1. ONE-TOUCH D[...]

29 ON-SCREEN PROGRAMMING 8. REMOTE F AX OPT (F AX-920 and MFC-925 Only) Function Description Factory Set Chapter 1. F AX FWD Set your fax machine to OFF 9 forward faxes. 2. F AX STORAGE Store incoming faxes in OFF 9 memory for remote retrieval. 3. REMOTE ACCESS Set code for retrieving faxes. 159 9 4. PRINT DOCUMENT Print incoming faxes stored in --[...]

30 CHAPTER THREE 0. MISCELLANEOUS Function Description Factory Set Chapter 1. CALLER ID V iew and dial back, or print a ON 5 (Only for the U.K.) list of the last 30 Caller IDs stored in memory . 2. BT CALLSIGN Use with BT Call Sign. OFF See BT Call (Only for the U.K.) Sign Sheet.[...]

4 CHAPTER FOUR Initial Setup 31 Getting Star ted Setting the Dialling Mode (T one/Pulse) Y our machine is initially set to TONE . If you are using a PULSE dial line, you can change the setting to PULSE by following the steps below . 1 Press Menu , 1 , 1 . The screen prompts you to select TONE or PULSE . DIALLING:TONE DIALLING:PULSE 2 Use Z or X to [...]

32 CHAPTER FOUR 1 Press Menu , 1 , 2 . The screen prompts you to enter the year . ENTER YEAR:XX 2 Enter the last two digits of the year . The screen displays your entry . 3 Press Set . The screen prompts you to enter the month. ENTER MONTH:XX 4 Enter two digits for the month (for example, enter 09 for September , or 10 for October). The screen disp[...]

33 INITIAL SETUP 1 Press Menu , 1 , 3 . The screen prompts you to enter your fax number . FAX: 2 Enter your fax number (up to 20 digits). The screen displays your entry . 3 Press Set . The screen prompts you to enter your telephone number . TEL: 4 Enter your telephone number (up to 20 digits). If your telephone number and fax number are the same, e[...]

34 CHAPTER FOUR Press Key one time two times three times four times five times 2 AB C 2 A 3 DE F 3 D 4 GH I 4 G 5 JK L5 J 6 MN O 6 M 7 PQ R S 7 8 TU V 8 T 9 WX Y Z 9 Inserting spaces If you want to enter a blank space, press X twice. Making corrections If you entered a letter incorrectly and want to change it, press Z to move the cursor after the l[...]

35 INITIAL SETUP P ABX and TRANSFER Y our machine is initially set to be connected with PSTN (Public Switched T elephone Network) lines. However many offices use a central telephone system or Private Automatic Branch Exchange (P ABX). Y our fax can be connected to most types of P ABX. Y ou can gain access to the outside line from your fax connected[...]

36 CHAPTER FOUR 3 Press Set . 4 Press 1 to change to W inter T ime or Summer T ime–– OR ––Press 2 to exit without changing. Setting the Speaker V olume Y ou can adjust the speaker volume when your machine is onhook (after the machine is onhook dialling–– OR ––after pressing Speaker Phone ). Y ou can select one of three speaker volum[...]

37 INITIAL SETUP Memory Storage Y our machine is equipped with an internal battery that will keep the date and time information for up to about 15 hours (F AX-930 and F AX-940), about 9 hours (F AX-920 and MFC-925) after power has been cut off. After that time, the date and time will be lost and you will have to re- enter the information. In the ev[...]

38 CHAPTER FOUR[...]

39 Basic Receiving Operations Select Ans wer Mode Manual ––Y ou must answer all calls yourself. If you hear fax tones, press Start or key 5 1 from an extension phone to begin receiving the fax, then hang up. Fax Only ––The machine automatically answers every call as a fax call. Y ou cannot receive a voice call, but you can dial out and make[...]

40 CHAPTER FIVE MAN:  FAX:  F/T: TAD: MANUAL FAX ONLY FAX/TEL EXTERNAL ANSWERING SYSTEM Resolution Mode Set 09/06 15:25 FAX (Only for FAX-920 and MFC-925) TAD: MSG MGR (Only for FAX-930 and FAX-940 E-mail) Current Answer Mode DT MODE 09/06 15:25 TAD T o select or change your Ans wer Mode 1 Press Mode . The screen displays your current selecti[...]

41 SETUP RECEIVE Setting the Ring Dela y The Ring Delay setting determines the number of times the machine rings before it answers. 1 Press Menu , 2 , 1 . If you have a F AX-920 or MFC-925, go to Step 4. 2 Press Z or X to select RING DELA Y . 3 Press Set . 4 Press Z or X to select how many times the line rings before the machine answers. 5 Press Se[...]

42 CHAPTER FIVE IMPOR T ANT! This machine does not re-generate ringing conditions to any extension telephones. Any such extension telephones will only ring during the period set on ring delay . Recor ding the F ax/T el Outgoing Announcement (F/T MESSA GE) (Only f or F AX-930 and F AX-940 E-mail) This is the announcement played by your machine (not [...]

43 SETUP RECEIVE In case Fax Detect does not work, because of a poor phone line connection, just press Start or press the Activation Code 5 1 . 1 Press Menu , 2 , 3 . 2 Use Z or X to select ON , SEMI or OFF . 3 Press Set when the screen displays your selection. 4 Press Stop to exit. If you’ve set the feature to ON, but your machine doesn’ t aut[...]

44 CHAPTER FIVE Reception into Memory As soon as the paper cassette becomes empty during fax reception, the screen will display “ CHECK P APER ”; please put some paper in the paper cassette (see chap. 1). If the MEMOR Y RECEPTION switch is ON at this time… The current fax reception will continue, with the remaining page(s) being stored in mem[...]

45 SETUP RECEIVE Advanced Receiving Operations Operation from an External or Extension T elephone If you answer a fax call on an external or extension phone, you can make your machine take over by using the Activation Code. When you press the Activation Code 5 1 , the machine starts to receive a fax. If the machine answers a voice call and double-r[...]

46 CHAPTER FIVE Changing Remote Codes Remote Codes might not work with some telephone systems. The preset Activation Code is 5 1 . The preset Deactivation Code is # 5 1 . If you are always disconnected when accessing your external T AD remotely , try changing the Activation Code from 5 1 to # # # and the Deactivation Code from # 5 1 to 1 1 1 . Y ou[...]

47 SETUP RECEIVE Caller ID (Caller IDentification) Caller ID is a telephone service that allows the subscriber to see a display of the caller ’ s phone number as the telephone rings. It is a fast way to screen your calls. Y ou can respond quickly to calls you missed, because Caller IDs are received and stored in your machine’ s memory . In addi[...]

48 CHAPTER FIVE How Does the Caller ID W ork? The Caller ID Appears on the Displa y When Y our T elephone Rings As your telephone rings, the display shows you the caller ’ s phone number . Once you pick up the handset, the caller ’ s ID disappears. Y ou will see up to the first 16 characters of the number on the display . Helpful Hints ■ If ?[...]

49 SETUP RECEIVE Selecting a Caller ID fr om the Memory f or Call Repl y Y ou can display the caller IDs that are stored in the memory and select the caller you want your machine to dial. Call Reply is a convenient feature whereby your Brother fax can dial back a voice/fax call “on- hook” to the opposite party associated with a Caller ID number[...]

50 CHAPTER FIVE T o Activate Certain Netw ork Services When Using Call Reply It may be desired (in order to activate certain network services), to insert a special prefix to be dialled in front of the Caller ID number when using the Call Reply feature. Some examples of such network services are : * Y our outgoing Caller ID withheld The required pre[...]

51 SETUP RECEIVE Clearing the Caller ID Stored in Memory (Onl y for F AX-930 and F AX-940 E-mail) For the effective use of the memory , it is recommended that you should clear the Caller ID stored into memory by pressing Erase when the display shows the number . Printing Caller ID List 1 Press Menu , 0 , 1 . 2 Press Z or X to select PRINT REPOR T .[...]

52 CHAPTER FIVE 1 Press Menu , 2 , 7 . The screen displays POLLING:STANDARD SELECT { } & SET 2 Press Z or X to choose ST ANDARD . 3 Press Set . The screen prompts you to enter the fax number you want to poll, and then to press Start . ENTER FAX NO. THEN PRESS START 4 Enter the fax number you are polling. 5 Press Start . The screen displays DIAL[...]

53 SETUP RECEIVE Setup Delayed Polling Receive Y ou can set your machine to begin Polling Receive at a later time. 1 Press Menu , 2 , 7 . The screen displays POLLING:STANDARD SELECT { } & SET 2 Press Z or X to choose TIMER . 3 Press Set . 4 The screen prompts you to enter the time you want to begin polling. SET TIME=15:25 5 Enter the time (in 2[...]

54 CHAPTER FIVE 4 If you selected ST ANDARD , the screen prompts you to enter the fax number you want to poll, and then to press Start . ENTER FAX NO. THEN PRESS START • If you selected SECURE , enter a four-digit number and press Set . • If you selected TIMER , enter the time (in 24-hour format) you want to begin polling and press Set . 5 Spec[...]

55 SETUP RECEIVE Setting PC Interface Mode (Onl y for MFC-925 or with Multi-Function Link Pr o f or Fax option) If you connect your machine to your PC, you can receive faxes into your PC. See the Quick Start Guide to set up for Multi-Function Link for Fax. After completing the setup for Multi-Function Link Pro for Fax, you can select PC INTERF ACE [...]

56 CHAPTER FIVE 3 Enter the number (1-99) of copies you want. 4 Press Cop y . (If you press Set or just wait for 5 seconds before pressing Cop y , the screen then prompts you to select a reduction or enlargement ratio. See “Reducing and Enlar ging Copies”.) If you selected SOR T or ST ACK after pressing Copy and get a “Memory Full” message [...]

Bef ore Y ou Begin ■ Documents must be between 14.8 and 21.6 cm wide, and 15 and 60 cm long. Y our fax machine can only scan an image 20.8 cm wide, regardless of how wide the paper is. ■ Make sure you insert documents face down , top edge first . ■ Adjust the paper guides to fit the width of your document. Paper Guides ■ The automatic docum[...]

58 CHAPTER SIX See “One T ouch Dialling” chap. 8 See “Super T el-Index Dialling” chap. 8 ■ DO NOT use • curled paper • wrinkled paper • folded paper • ripped paper • paper with staples • paper with paper clips • paper with paste • paper with tape attached. ■ DO NOT use • cardboard • newspaper , or fabric. ■ DO NOT [...]

59 SETUP SEND Basic Sending Operations Composing an Electronic Cover Page The cover page is generated at the receiving party’ s machine. Y our cover page includes the name stored in the One T ouch or Super T el-Index memory . If you’re dialling manually , the name is left blank. The cover page indicates the fax is from your Station ID, and the [...]

60 CHAPTER SIX 4.CONFIDENTIAL 5. (user defined) 6. (user defined) 7 Press Set when the screen displays your selection. 8 Enter two digits to indicate the number of pages you are sending. (Enter 00 to leave the number of pages blank.) If you make a mistake, press Z to back up and re-enter the number of pages. 9 Press Set . The screen displays: ACCEP[...]

61 SETUP SEND 4 If you selected ON , the screen displays the cover page comment options. Press Z or X to view comment selections. 1.NOTE OFF 2.PLEASE CALL 3.URGENT 4.CONFIDENTIAL 5. (user defined) 6. (user defined) 5 Press Set when the screen displays your selection. The screen displays: ACCEPTED NEXT 1.YES 2.NO 6 Press 1 if you want to select addi[...]

62 CHAPTER SIX Cover Page Message Y ou can set up two custom comments. Composing Y our Own Comments 1 Press Menu , 3 , 2 . The screen displays: COVERP AGE NOTE . 2 Use Z or X to choose position 5 or 6 for your customized comment. 3 Press Set . 4 Use the dial pad to enter your customized comment. (See pages 32 to 34). 5 Press Set . The screen displa[...]

63 SETUP SEND Resolution When you have a document in the feeder , you can use the Resolution key . Press Resolution continuously until you see your selection on the screen. Standard —suitable for most typed documents. Fine —good for small print; transmits a little slower than standard resolution. Super Fine —good for small print or artwork; t[...]

64 CHAPTER SIX Memory T ransmission Y ou can scan a fax into the machine’ s memory to be sent as soon as the scan is complete. This way , you don’t have to wait for the entire fax to be transmitted before you retrieve your original. If you get a MEMOR Y FULL message while scanning the first page of a fax, press Stop to cancel the scan. If you g[...]

65 SETUP SEND 6 Press Set when the screen displays your selection. The screen displays ACCEPTED NEXT 1.YES 2.NO 7 Press 1 if you want to select additional settings. The display returns to the Setup Send menu–– OR ––Press 2 if you are finished choosing settings, and go to Step 8. The screen prompts you to enter the fax number you want to cal[...]

66 CHAPTER SIX 6 Press 1 if you want to select additional settings. The display returns to the Setup Send menu–– OR ––Press 2 if you are finished choosing settings and go to Step 7. The screen prompts you to enter the fax number . MEMORY 100% ENTER FAX NO. 7 Enter the fax number , and press Star t . The machine will wait until the time you [...]

67 SETUP SEND Y ou can’t use this feature if there is a document waiting in the feeder (possibly for Delayed T ransmission or Polling T ransmit), or when the timer has been interrupted. Also, you can’t use Super T el-Index for this feature. Multiple Resolution T ransmission Use this feature to select separate resolution settings for each page o[...]

68 CHAPTER SIX 5 Press Set . The screen displays ACCEPTED NEXT 1.YES 2.NO 6 Press 1 if you want to select additional settings. The display returns to the Setup Send menu–– OR ––Press 2 if you are finished choosing settings and go to Step 7. 7 Press Start . The screen displays POLLED W AITING . Once you set this feature, you will have to int[...]

69 SETUP SEND Cancelling a Scheduled Job Y ou can cancel tasks you’ve scheduled such as T imer or Polling T ransmit. 1 Press Menu , 4 . Any waiting jobs appear on the display . If no job is waiting, the screen displays NO JOB W AITING . 4.CANCEL JOB 2 If you have more than two jobs waiting, use Z or X to select the job you want to cancel. Press S[...]

70 CHAPTER SIX Multiple T ransmission Use this feature to send several dif ferent faxes to several destinations at once. For example, you can automatically fax “Document A” to one destination and “Document B” to another destination. This is not to be confused with Broadcasting, which is sending a document to many destinations. If you wish, [...]

71 Storing Numbers for Easy Dialling Y ou can set up your machine to do three types of easy dialling: One T ouch, Super T el-Index and Groups for Broadcasting of faxes. Storing One T ouch Dial Number s Y ou can store 16 fax/phone numbers that you can dial by pressing one key . Y ou can also store names with these numbers. When you press a Quick-Dia[...]

72 CHAPTER SEVEN 6 Press Set . The screen prompts you to select the type of number this is. Use Z or X to select the type you want. FA X a fax only number TEL a telephone (voice) number F/T both a fax and telephone (voice) number 7 Press Set . 8 Return to Step 2 to store another One T ouch dial number— OR — Press Stop to exit. When you dial a O[...]

73 SETUP QUICK-DIAL NUMBERS Assigning Each of the Four Super T el-Inde x Ke ys a Name The key names stored here are always displayed when you use the Super T el-Index feature. Assign a name to each of the four Super T el-Index keys. 1 Press Menu , 6 , 2 . The screen displays SELECT QUICKDIAL 2 Press one of the 4 upper Quick-Dial keys you want to us[...]

74 CHAPTER SEVEN 6 Use the dial pad to enter the name (up to 15 characters). Y ou can use the chart of “Entering T ext” in chapter 4 to help you enter letters–– OR ––Press Set and go to Step 7 to store the number without a name. 7 Press Set . 8 The screen prompts you to select the type of number this is. Use Z or X to select the type yo[...]

75 SETUP QUICK-DIAL NUMBERS 7 Enter a new name. 8 Press Set . 9 Follow the directions from Step 8 in “Storing Numbers to Each key”. How to use Quic k-Dial Ke ys as Super T el-Index Ke ys Searching for a Name on the LCD Once you have stored names/numbers on each of the keys, they may be displayed alphabetically on LCD. For example, if you stored[...]

76 CHAPTER SEVEN Speed-Dialling Each name and number stored to each of the keys will be kept in the memory in stored order , though they will be displayed in alphabetical order on the LCD. (W e recommend that you print out and use the Quick Dial list which shows the stored names/numbers in stored order . If you stored names and numbers, you can mak[...]

77 SETUP QUICK-DIAL NUMBERS 1 Press Menu , 6 , 4 . The screen displays SELECT QUICKDIAL 2 Select a Quick-Dial key where you wish to store the number . (For example, press Quick-Dial key 2 to use as a Group.) 3 Use the dial pad to enter the group number (for example, press 1 for Group 1). SETUP GROUP:G0 ENTER & SET 4 Press Set . Enter the One T [...]

78 CHAPTER SEVEN[...]

Making V oice Calls Y ou can use your machine to make voice telephone calls, by dialling manually or by using One T ouch or Super T el-Index memory . Y ou can use the handset or if you have the F AX-930 or F AX-940 E-mail you can use the Speakerphone to make and receive calls. The “full-duplex” digital Speakerphone allows you to operate the pho[...]

80 CHAPTER EIGHT One T ouch Dialling 1 Pick up the handset— OR —Press Speaker Phone . 2 When you hear a dial tone, press the Quick-Dial key of the location you want to call. 3 T o hang up, replace the handset— OR —Press Speaker Phone . If you try to use a One T ouch location with no number stored in it, you hear a warning sound, and screen [...]

81 TELEPHONE (VOICE) OPERA TION Mute 1 Press V erify/Mute to put a call on hold. 2 Y ou can put down the handset without disconnecting the call. 3 Pick up the machine’ s handset or press Speaker Phone to release the call from hold. If you press V erify/Mute without lifting the handset or pressing Speaker Phone , this key works as the V erify key [...]

82 CHAPTER EIGHT 4 Pick up the handset when you hear the other end from the monitor speaker . If you press T el before lifting the handset, the call will be disconnected. (Only for F AX-920 and MFC-925). On the F AX-930, you can now speak to the party at the other end without lifting the handset when you hear the other end from the speaker . Press [...]

83 9 CHAPTER NINE Remote Fax Options (FAX-920 and MFC-925) This chapter is for Models F AX-920 and MFC-925. If you have model F AX-930 your remote fax options are handled by the Message Manager . Please see chapter 10, Message Manager and chapter 1 1, Message Manager Plus. Fax Forwarding Y ou cannot use Fax Forwarding when “Fax Storage” is set [...]

84 CHAPTER NINE Setting Fax Storage If you set Fax Storage to ON , you will be able to retrieve fax messages from another location, using Fax Forwarding or Remote Retrieval functions. The screen will indicate when you have a fax stored in memory . 1 Press Menu , 8 , 2 . The screen prompts you to choose a fax setting. FAX STORAGE:OFF SELECT { } &[...]

85 REMOTE F AX OPTIONS (F AX-920 AND MFC-925) Remote Retrie v al Y ou can call your machine from any touch tone phone (or remote Group 3 fax machine) and use a Remote Access Code and other button presses to retrieve fax messages. Using Y our Remote Access Code 1 Dial your fax machine phone number from a touch tone phone. 2 When your fax machine ans[...]

86 CHAPTER NINE T urn Fax Storage ON ––Press 6 . T urn Fax Storage OFF ––Press 7 . Only possible if there are no faxes in memory or all faxes have been erased (by using Remote Control 9 6 3 ). Retrieve a F ax Press 9 6 then to Print a Memory Status List ––Press 1 , then enter the number of remote fax machine and the # # , After the beep[...]

87 REMOTE F AX OPTIONS (F AX-920 AND MFC-925) Retrie ving the Memor y Status List Y ou can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages. 1 Dial your fax machine’ s number . 2 When you hear the beep, immediately enter your Remote Access Code ( 1 5 9 ). 3 When you hear two short beeps, use the dial p[...]

88 CHAPTER NINE Changing the F ax Forwarding Number Y ou can change the default setting of your fax forwarding number from a remote fax machine. 1 Dial your fax machine’ s number . 2 When you hear the beep, immediately enter your Remote Access Code ( 1 5 9 ). 3 When you hear two short beeps, use the dial pad to press 9 5 4 . 4 Enter the new numbe[...]

89 Message Manager Mode Message Manager Mode allows you to store incoming fax and voice messages in a flexible memory . The memory stores 15 minutes of voice messages, or up to 20 pages of fax messages. The actual number of pages stored in memory varies depending on the content and the resolution used. Memory is shared between fax and voice message[...]

90 CHAPTER TEN 3. DOC:ON, VOICE:OFF All memory is used to store fax messages—no voice messages will be stored. 4. DOC :OFF , V OICE:ON All memory is used to store voice messages—no fax messages will be stored. Incoming faxes will print on paper . Y ou can use the Paging feature, and retrieve voice messages remotely . 5. DOC:OFF , V OICE:EXT Y o[...]

91 MESSAGE MANAGER (ONL Y FOR F AX-930/940 E-MAIL) 4 Press Z or X to select your setting from the list ( ON , OFF or EXT ). 5 Press Set when the screen displays your selection. 6 Press Stop to exit. Recor ding the Message Manager’ s Outgoing Message (T AD MESSA GE) Recording the Message Manager ’ s Outgoing Message ( TA D MESSAGE ) is the secon[...]

92 CHAPTER TEN Erasing the Outgoing Messa g e (OGM) 1 Press Menu , 8 , 3 . 2 Press Z or X to select T AD MESSAGE (or F/T MESSAGE or P AGING MSG. ). 3 Press Set when the screen displays your selection. 4 Press Erase . 5 Press 1 to erase the OGM— OR —Press 2 to exit without erasing. 6 Press Stop to exit. Activating Message Manager Mode Press and [...]

93 MESSAGE MANAGER (ONL Y FOR F AX-930/940 E-MAIL) Pla ying V oice Messa g es and Memos Follow the steps below to listen to voice messages and memos. 1 Press Pla y . Adjust volume by pressing or . All new messages and memos are played in the order they were recorded. The display shows the number of the current message, and the total number of messa[...]

94 CHAPTER TEN Bac kup Printing Option When you choose DOC:ON in the Message Manager mode, all incoming fax messages are stored in the available memory for retrieval. T o print a backup copy automatically , turn this option on. 1 Press Menu , 8 , 2 . The screen prompts you to select a setting. BACKUP PRINT:ON SELECT { } & SET 2 Press Z or X to [...]

95 MESSAGE MANAGER (ONL Y FOR F AX-930/940 E-MAIL) T o erase messages all at once 1 Press Erase . The screen prompts you to choose what kind of messages you want to erase. ERASE ALL VOICE? SELECT { } & SET 2 Press Z or X to select erasing all voice messages (ALL VOICE), all document messages (ALL DOC.), or all messages—both voice and fax—(A[...]

96 CHAPTER TEN 1 Press Menu , 2 , 1 . 2 Press Z or X to select T OLL SA VER (or RING DELA Y ). 3 Press Set when the screen displays your selection. 4 Press Z or X to select ON (or OFF ). 5 Press Set . 6 Press Stop to exit. ICM Recording Monitor This feature lets you turn OFF (or ON ) the speaker volume for voice messages. When you turn the monitor [...]

97 MESSAGE MANAGER (ONL Y FOR F AX-930/940 E-MAIL) When Fax Forwarding is set to ON, your machine dials the fax machine phone number you’ve programmed, and forwards any faxes you’ve received. Y ou cannot use Paging and Fax Forwarding at the same time. Programming a Fax Forwarding Number 1 Press Menu , 8 , 6 . 2 Press Z or X until the screen dis[...]

98 CHAPTER TEN Programming the P aging Number 1 Press Menu , 8 , 6 . 2 Press Z or X until the screen displays PAGING 3 Press Set . The screen prompts you to enter your pager number . PAG#: ENTER & SET 4 Enter your paging number up to 20 digits. This is the telephone number which your machine must call. 5 Press Set . 6 Press Stop to exit. Y ou c[...]

99 MESSAGE MANAGER (ONL Y FOR F AX-930/940 E-MAIL) 4 The machine then prompts you with two short beeps to enter a command. If you wait longer than 30 seconds to enter a command, the machine hangs up. If you enter an invalid command, the machine beeps three times. 5 Press 9 0 to reset the machine when you finish. 6 Hang up. If your fax machine is se[...]

100 CHAPTER TEN Remote contr ol commands 91 Playing voice messages 1 Z (Skip back) 2 X (Skip next) 9 STOP Playing 92 Record Memo 93 Erase all ICM & Memo 94 Play and Record OGM in memory 1 Play 1 T AD MSG 2 F/T MSG 3 P AGING MSG 2 Record 1 T AD MSG 2 F/T MSG 3 P AGING MSG 95 Changing Fax Forwarding/ Paging setting 1 OFF 2 Fax Forwarding 3 Paging[...]

101 MESSAGE MANAGER (ONL Y FOR F AX-930/940 E-MAIL) Retrie ving the Memory Status List Y ou can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages. 1 Dial your fax machine’ s number . 2 When you hear the beep, immediately enter your Remote Access Code ( 1 5 9 ). 3 When you hear two short beeps, use the d[...]

102 CHAPTER TEN Changing the F ax Forwarding Number Y ou can change the default setting of your fax forwarding number from a remote fax machine. 1 Dial your fax machine’ s number . 2 When you hear the beep, immediately enter your Remote Access Code ( 1 5 9 ). 3 When you hear two short beeps, use the dial pad to press 9 5 4 . 4 Enter the new numbe[...]

103 Message Manager Plus Message Manager Plus works as an additional enhancement of Message Manager and provides you with Personal Mailbox and V oice-on- Demand. Up to five Personal Mailboxes are available. V oice-on-Demand stores voice information massages for someone calling you. These memory boxes allow you to store voice messages that provide c[...]

104 CHAPTER ELEVEN Setting Up Message Manager Plus Y ou must set up Message Manager Plus in the following order: However, if you are using only V oice Information, follow steps 1, 3, 5, 6 and 7. If you are using only Personal Mailbox, follow steps 2, 4, 5, 6 and 7. 1 Record V oice-on-Demand information messages. ( Menu , 9 , 4 ) 2 Record Outgoing M[...]

105 MESSAGE MANAGER PLUS (ONL Y FOR F AX-930) Pla ying V oice Information in Memory Bo x 1 Press Menu , 9 , 4 . The screen prompts you to enter a V oice Memory Box number . VOICE NO.:_ 2 Enter a memory box number (01-50). 3 Press Set . The screen prompts REC/ERASE/PLAY? 4 Press Play . The machine plays the message stored in the selected memory box.[...]

106 CHAPTER ELEVEN Recor ding P ersonal Mailbo x OGM/P assw or d 1 Press Menu , 9 , 3 . The screen prompts you to select a mailbox number . BOX NO.:01 SELECT { } & SET 2 Press Z or X to display your selected mailbox number . 3 Press Set when the screen displays the selected mailbox. The screen then prompts you to enter a 4-digit password. PASSW[...]

107 MESSAGE MANAGER PLUS (ONL Y FOR F AX-930) Erasing Incoming Messa g es and Memos fr om Y our Per sonal Mailbo x Y ou can erase voice incoming messages and memos individually or all at once. Y ou cannot erase fax incoming messages individually . T o erase an individual message 1 Press Pla y , while holding down Shift . 2 Press Z or X to display t[...]

108 CHAPTER ELEVEN Recor ding a Memo in a P ersonal Mailbo x 1 While holding down Shift , press Recor d . 2 Press Z or X to display the mailbox number you want to select. Press Set . 3 Pick up handset and record your memo (no longer than the Incoming Messages Maximum Time). 4 Replace the handset or press Stop . Remote Retrieval of Incoming Messages[...]

109 MESSAGE MANAGER PLUS (ONL Y FOR F AX-930) Pla ying the Second Level OGM 1 Press Menu , 9 , 2 . The screen prompts you to select an OGM. 2 Use Z or X to display MAILBOX or V OICE ON DEMAND . 3 Press Set . The screen prompts REC/ERASE/PLAY? 4 Press Play . Adjust the volume by pressing or . 5 Press Stop to exit. Erasing the Second Level OGM 1 Pres[...]

110 CHAPTER ELEVEN Pla ying the First Le vel OGM 1 Press Menu , 9 , 2 . The screen prompts you to select an OGM. 2 Use Z or X to display MSG MGR PLUS . 3 Press Set . The screen prompts REC/ERASE/PLAY? 4 Press Pla y . Adjust the volume by pressing or . 5 Press Stop to exit. Erasing the First Level OGM 1 Press Menu , 9 , 2 . The screen prompts you to[...]

111 F AX/MFC Settings and Journal Y ou can print the following lists and reports: 1.XMIT REPORT Choose if T ransmission V erification Report is printed after all Faxes sent. 2.JOURNAL Journal lists information about the last 30 incoming and outgoing faxes. TX means T ransmit; RX means Receive. 3.QUICK-DIAL Lists names and numbers stored in One T ou[...]

112 CHAPTER TWEL VE T ransmission V erification (Xmit) Repor t Y ou can use the Xmit Report as proof that you sent a fax. This report lists the name or fax number of the receiving party , the time and date of transmission, and if the transmission was successful. When the feature is OFF , the report is printed automatically only if there’ s an err[...]

113 Impor tant Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 5 Do not use this product near water . 6 Do not place th[...]

114 CHAPTER THIR TEEN 11 If an extension cord is used with this product, make sure that the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall or floor socket does not exceed the socket rating. 12 Do not place anyth[...]

115 IMPOR T ANT INFORMA TION B ABT Appro val (For F AX-930/940 E-mail/MFC-925 Only) This apparatus has been approved by the British Approvals Board for T elecommunications, for use of the following facilities: INTEGRAL MODEM IN GROUP 3 F ACSIMILE LOUDSPEAKING F ACILITY (CALL PROGRESS MONITOR) STORAGE OF TELEPHONE NUMBERS FOR RETRIEV AL BY PREDETERM[...]

116 CHAPTER THIR TEEN cord connector of this machine. If these instructions are not followed, the following conditions may occur: 1. The fax machine inadvertently auto-answers in response to outward pulse dialling of an extension telephone. 2. Fax transmissions can be impaired or will fail entirely . 3. Remote activation from extension telephones m[...]

117 T r oubleshooting Err or Messages Y ou may occasionally encounter a dif ficulty with your machine or telephone line. If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages. CHECK PAPER The paper is jammed in the machine. 1 Open the paper cover and remove a[...]

118 CHAPTER FOUR TEEN 3 Open the top cover by pressing the blue levers on both sides of the top cover . Blue Lever 4 Pull the jammed paper gently from the paper feeder toward the back of the machine. If the paper remains jammed, then pull it toward the front of the machine. T op Cover Front Cover 5 Remove the printing cartridge and turn the spool t[...]

119 TROUBLESHOOTING AND MAINTENANCE CLEAN UP SCANNER The scanner is dirty . See “Regular Maintenance” in this chapter . COMM.ERROR A poor quality phone line resulted in a communications error . T ry the call again. CONNECTION FAIL Y ou have requested a polling call from another party , but the other fax machine is not in Poll W aiting mode. DIS[...]

120 CHAPTER FOUR TEEN MACHINE ERROR XX and PRESS STOP KEY Cut the power off. Then contact your Brother dealer for service. NO RESPONSE/BUSY The number you called does not answer or is busy . Y ou may also have reached a number not connected to a fax. Check the number and call again. NOT ASSIGNED Y ou’ve tried accessing a One T ouch or Super T el-[...]

121 TROUBLESHOOTING AND MAINTENANCE If Y ou Are Having Difficulty with Y our Machine If you think there is a problem with your machine, make a copy first. If the copy looks good, the problem is probably not your machine. Check the dif ficulties below and follow the troubleshooting tips. Printing or Receiving F axes Condensed Print and Horizontal St[...]

122 CHAPTER FOUR TEEN Sending Faxes P oor T ransmitting Quality T ry changing your resolution to FINE or SUPERFINE (see “Setup Send” of chapter 6). Make a copy to verify the machine’ s scanner operation. Dialling Does Not W ork Check for a dial tone. Change T ONE / PULSE setting (see “Initial Setup” of chapter 4). Check all line cord conn[...]

123 TROUBLESHOOTING AND MAINTENANCE T ransmission V erification Report Prints “RESUL T :ERR OR” There is probably temporary noise or static on the phone line. T ry sending the fax again. If the problem continues, call the T elephone Company to check your phone line. Packing and Shipping the Machine Whenever you transport the machine, use the pa[...]

124 CHAPTER FOUR TEEN 4 Place additional parts (such as cords and telephone line) and documents (such as your manual) into the carton. *(Only for MFC-925)[...]

125 TROUBLESHOOTING AND MAINTENANCE 5 Close the carton.[...]

126 CHAPTER FOUR TEEN Regular Maintenance Cleaning the Scanner Clean the white tape and the glass strip under the tape with isopropyl alcohol on a lint-free cloth. Be careful not to bend the spring plate or drop anything into the machine. Before cleaning, unplug the power cord for safety . White T ape Glass Strip Spring Plate Cleaning the Print Hea[...]

127 T ype Desktop facsimile transceiver Compatibility ITU-T Group 3 Coding system Modified Huf fman (MH) Modem speed 14400/12000/9600/7200/4800/2400; Automatic Fallback (F AX-930 and F AX-940 E-mail) 9600/7200/4800/2400; Automatic Fallback (F AX-920 and MFC-925) Document input width 148 mm to 216 mm Scanning/Printing width 208 mm P aper cassette 10[...]

128 CHAPTER FIFTEEN A utomatic redial 4 times at 2 minute intervals 3 times at 2 minute intervals (Only for Ireland) Speaker type Full Duplex, Digital (F AX-930, F AX-940 E-mail) Monitor (F AX-920, MFC-925) A uto ans wer 1, 2, 3 or 4 rings 2, 3 or 4 rings (Only for Ireland) Comm unication sour ce Public switched telephone network Operating en viron[...]

129 ADF (Automatic Document Feed) Refers to the number of pages that can be placed in the document feeder and fed one at a time automatically . automatic fax transmission Sending a fax without picking up the handset or pressing Speaker Phone . Backup Print Sets your machine to print a copy of faxes that are received and stored in memory . beeper Th[...]

130 GLOSSAR Y F/T Ring Time The length of time the machine rings (when the answer mode setting is F AX/TEL) to notify you to pick up a voice call that it answered. Fax Forwarding Sends a fax received in memory to another preprogrammed fax number . fax tones The signals sent by sending and receiving fax machines while communicating information. Fine[...]

131 GLOSSAR Y Out of Paper Reception Receives faxes into the machine’ s memory when the machine is out of paper . Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines. Paging Feature enables your fax unit to call your pager when a fax and/ or a voice message is received into its memory . P[...]

132 GLOSSAR Y super fine r esolution 392 x 203 dpi. Best for very small print and line art. System Setup List A printed report that shows the current setting of your machine. thermal transfer A printing process in which heat transfers carbon ink from a ribbon to plain paper . T oll Saver A Message Manager setting that allows the machine to answer a[...]

A Activation Code ................ 20, 42, 43, 45, 46 Alternating Displays ................................. 26 Answer Mode ............................... 19, 39, 40 Assembly .................................................. 11 Automatic Document Feeder (ADF) ........ 57 Automatic T ransmission ........................... 58 B Backup printing ...[...]

134 INDEX Groups ...................................................... 76 H HELP .................................................. 1, 5, 7 Hold .................................................. 4, 6, 81 I ICM Recording Monitor ........................... 96 Inserting Spaces ........................................ 34 Installation ...............[...]

135 INDEX Remote Commands .......................... 85, 100 Remote Deactivation ................................ 45 Remote Retrieval ........................ 85, 98, 108 Reports .................................................... 111 Resolution ................................................. 63 Ring Delay .......................................[...]

136 INDEX[...]

137 Accessory List Model Name Description PC301 Printing Cartridge (1 set per box) PC300RF 1 re-fill for use in PC301 Printing Cartridge PC302RF 2 re-fills for use in PC301 Printing Cartridge PC304RF 4 re-fills for use in PC301 Printing Cartridge CT -70 Original Document Catch T ray Using Remote Access Code 1 Dial your machine phone number from a t[...]

138 ACCESSOR Y LIST Remote Commands Change Fax Forwarding Setting Press 9 5 then to T urn feature off press 1 . Enter Fax Forwarding press 2 . Program Fax Forward Number press 4 . Enter the new number of the remote fax machine where you want your fax messages forwarded and then press # #. Press 9 6 1 after two short beeps, then enter the number of [...]

Declaration of Conformity W e Brother International Europe Ltd. Brother House, 1, T ame Street, Audenshaw , Manchester , M34 5JE United Kingdom declare that this product is in conformity with the following normative documents: Safety: EN 60950 : 1993 EMC: EN55022 1987 Class B EN50082-1:1992 following the provisions of the Low V oltage Directive 73/[...]

UK/S.AF/IRE UU0079004 4 Printed in Japan * Manufactured by Brother Industries Ltd., whose quality system is registered by BSI and JQA. BSI Certificate of registration No. FM27214 JQA Certificate of registration No. JQA-0367 This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support f[...]