Brother MFC 1970MC manual

O W N E R ’ S M A N U A L F AX 157 0MC MFC 187 0MC MFC 197 0MC ®[...]

©1996–1998 Brother Industries, Ltd. Y ear 2000 Compliant All Brother f ax machines and multi-function centers are Y ear 2000 Compliant. F or more inf or mation, visit the Brother Home P age at http://www .br other .com , then clic k the Y ear 2000 Statement button.[...]

T able of Contents 1 Introduction Using This Manual .............................................................................................. 1 Finding Information ....................................................................................................... 1 T est Sheet Procedures (for USA only) .....................................[...]

ii TABLE OF CONTENTS 3 Fax Settings Fax Settings ................................................................................................................... 17 Setting Dialing Mode (T one/Pulse) .............................................................................. 17 Setting Date and T ime ..........................................[...]

iii TABLE OF CONTENTS 6 Telephone & Speakerphone (Voice) Operatio n Making V oice Calls ................................................................................................... 39 Manual Dialing ............................................................................................................. 39 Answering Calls with the Sp[...]

iv TABLE OF CONTENTS 8 Message Center Message Center Mode ............................................................................................. 59 Flexible Memory Settings .............................................................................................. 60 Setting Up Message Center ..............................................[...]

v TABLE OF CONTENTS T o erase all messages ......................................................................................... 77 Recording Memo in Personal Mailbox ......................................................................... 78 Remote Retrieval of Incoming Messages and Memos In Personal Mailbox ............... 78 Recording Secon[...]

vi TABLE OF CONTENTS 13 Setting Up the MFC 1870MC or MFC 1970MC and Computer to Work Together Before Y ou Install Multi-Function Link ...................................................... 101 Package Contents ........................................................................................................ 101 PC Configuration Requirements .[...]

1 1 CHAPTER ONE Introduction Using This Manual Thank you for purchasing a Brother F AX/MFC. This F AX/MFC has been designed to be simple to use, with LCD screen prompts to guide you through functions. However , you can use your F AX/MFC to its fullest potential by taking a few minutes to read this manual. Additionally , your F AX/MFC has a Help Key[...]

2 CHAPTER ONE About Fax Machines If you ’ re a first-time fax machine user , fax operation might seem a little mysterious. Y ou ’ ll soon get used to the unusual fax tones on your phone line, and be able send and receive faxes easily . Fax T ones and Handshake When someone is sending a fax, the F AX/MFC sends fax calling tones, (CNG tones) — [...]

3 INTRODUCTION F AX 1570MC Control Panel Over view Stop Start 02 03 04 14 15 16 06 07 08 10 11 12 18 19 20 22 23 24 1 4 7 5 6 2 3 8 9 0 ABC D EF GH I JKL MNO P Q RS TUV WXY Z Shift Sort Enlarge/ Reduce Copy 01 13 05 09 17 21 Record Erase Play Hold Redial / Pause Speaker Phone Speed Dial Fine Photo S.Fine Resolution Mode Tel-index Q.Scan Help Functi[...]

4 CHAPTER ONE MFC 1870MC and MFC 1970MC Contr ol Panel Over view Hold Redial / Pause Speaker phone 1 4 7 5 6 2 3 8 9 0 ABC D EF GH I J KL MNO P Q RS TUV WXYZ Speed Dial MFC 1970MC FAX PRINTER COPIER SCANNER PC FAX FIVE IN ONE Plain Paper Shift 02 03 04 14 15 16 06 07 08 10 11 12 18 19 20 22 23 24 01 13 05 09 17 21 Stop Start Function Clear Set Reso[...]

5 2 CHAPTER TWO Installatio n Caution 1 Never install telephone wiring during a lightning storm. 2 W e recommend that this product be used with a surge protection device to protect the product against lightning storms. 3 Never install a telephone jack in a wet location unless the jack is specifically designed for a wet location. 4 Never touch telep[...]

6 CHAPTER TWO Packing List Make sure you have the following items: Telephone Line Cord Telephone Handset Paper Wire Extension Starter Printing Cartridge (Up to 100 pages) Paper Support Document Support Cable & PC I/F Box* Remote Control Access Card Owner’s Manual Multi-Function Link CD-ROM* Quick Reference Card Paper* Document Wire Extension [...]

7 INST ALLA TION Choosing a Location Place your F AX/MFC on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the machine near a telephone jack and a standard, grounded power outlet. A void placing your F AX/MFC in a high-traffic area. Do not place near heaters, air conditioners, water , chemicals, [...]

8 CHAPTER TWO Attach paper suppor t 1 Attach the paper wire extension. 2 Open the paper cover . Insert the paper support into the grooves of the cover as shown. Paper Cover Paper Wire Extension Paper Support Install the printing cartridge 1 Push the OPEN button to open the top cover . 2 Remove the paper stopper from the printing cartridge. Stopper [...]

9 INST ALLA TION 4 Install the printing cartridge by inserting the indented first and placing the cartridge into its four holders. Holder OPEN button Black Spool I ndented 5 Press down on both sides of the cover to close it securely . The starter cartridge prints approximately 100 pages. Install paper The paper cassette can hold about 200 sheets of[...]

10 CHAPTER TWO Acceptable Paper Size: Letter , Legal and A4 Weight: 17 lb. -24 lb. Thickness: .0031 inches - .0039 inches Connect the handset Connect the curled handset cord to the bottom of the handset and the side of the F AX/MFC. *PC I/F jack is for use only with Multi-Func- tion Link, which is included with the MFC 1870MC and MFC 1970MC, or wit[...]

11 INST ALLA TION 3 ) Lightning and power surges can damage this product! W e recommend that you use a quality surge protection device on the AC power line as well as on the telephone line, or unplug the telephone line and electrical cords during a lightning storm. Connect the telephone line Connect one end of the telephone line cord to the jack la[...]

12 CHAPTER TWO Converting T elephone W all Outlets There are three ways to convert to an RJ11 receptacle. The first two ways may require assistance from the telephone company . Y ou can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or , you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it. The [...]

13 INST ALLA TION 4 Plug one end of the second telephone line cord for your T AD into the L2 jack of the two-line T AD. Plug the other end into the EXT . jack on the left side of the F AX/MFC. Triplex Adapter Two Line Phone Two Line External TAD FAX/MFC . Y ou can keep two-line telephones on other wall outlets as always. There are two ways to add a[...]

14 CHAPTER TWO 2 If all incoming calls will be answered by a switchboard operator , it is recommended that the Answer Mode be set to MANUAL. All incoming calls should initially be regarded as telephone calls. 3 The unit may be used with either pulse or tone dialing telephone service. Custom Features on Y our Phone Line If you have Ring Master , V o[...]

15 INST ALLA TION Do not connect a T AD elsewhere on the same phone line — your F AX/MFC and T AD will both try to control the line. Connections The external T AD must be plugged into the left side of the F AX/MFC, into the jack labeled EXT . Y our F AX/MFC cannot work properly if you plug the T AD into a wall jack. 1 Plug the telephone line cord[...]

16 CHAPTER TWO Outgoing Message (OGM) on External T AD T iming is important in recording this message. The message sets up the way your external T AD handles both manual and automatic fax reception. 1 Record 5 seconds of silence at the beginning of your message. (This allows your F AX/MFC time to listen for the fax CNG tones of automatic transmissi[...]

17 Fax Settings Setting Dialing Mode (T one/Pulse) Y our F AX/MFC comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode. 1 Press Function , 6 , 1 . The screen prompts you to select TONE or PULSE. DIALING:TONE DIALING:PULSE 2 Use or to select dialing mode. 3 P[...]

18 CHAPTER THREE 3 Enter two digits for the month (for example, enter 09 for September , or 10 for October). The screen displays your entry , then prompts you to enter the day . ENTER DAY:XX 4 Enter two digits for the day (for example, 06). The screen displays your entry , then prompts you to set the time. ENTER TIME:XX:XX 5 Enter the time in 24-ho[...]

19 F AX SETTINGS By pressing the appropriate number key the correct number of times, you can access the character you want. Press Key one time two times three times four times 2 ABC 3 DE F 4 GH I 5 JK L 6 MN O 7 PQRS 8 TUV 9 WX Y Z Inserting spaces If you want to enter a blank space, press twice. Making corrections If you entered a letter incorrect[...]

20 CHAPTER THREE NOTICE: The T elephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such message clearly contains, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time i[...]

21 F AX SETTINGS 6 Press Set . The screen prompts you to select the type of number this is. Use or to select the type you want. FA X a fax only number TEL a telephone (voice) number F/T both a fax and telephone (voice) number CHAIN a number (usually an access code) for chain dialing. 7 Press Set . 8 Return to Step 2 to store another One T ouch numb[...]

22 CHAPTER THREE Storing Speed Dial Numbers Y ou can store Speed Dial numbers, when you dial by pressing only three keys. Model MFC 1870MC has 3 6 Speed Dial locations, Models F AX 1570MC and MFC 1970MC have 10 0. Even if you lose electrical power , numbers stored in memory will not be lost. 1 Press Function , 4 , 2 . The screen prompts you to ente[...]

23 F AX SETTINGS Changing One T ouch and Speed Dial Numbers If you try to store a One T ouch or Speed Dial number in a location where a number is already stored, the screen displays the current name stored there, then prompts you to either 1. CHANGE — OR — 2. EXIT . 1 Press 1 to change the number stored, or press 2 to exit without making a chan[...]

24 CHAPTER THREE 4 Use the dial pad to enter the One T ouch or Speed Dial numbers in this group. For example, enter 0 3 , 0 5 , 0 2 . Enter a before Speed Dial locations; enter a before One T ouch locations. G01:#O3#O5*O2 5 Press Set . The screen prompts you to enter a name. NAME: ENTER & SET 6 Use the dial pad and the chart on pages 18-19 to e[...]

25 User -Friendly Pr ogramming W e have designed your F AX/MFC with on-screen programming and a Help key . User -friendly programming helps you take full advantage of all the functions your F AX/MFC has to offer . Since your fax programming is done on the LCD, we created step-by-step on- screen prompts to help you program your F AX/MFC. All you nee[...]

26 CHAPTER FOUR Alter nating Displays When you see alternating displays, the LCD sometimes alternates between the currently selected option, and a help message giving brief instructions about how to proceed. The display you ’ ll probably see most often is shown below , showing you, when you place a document in the feeder , that you can dial a num[...]

27 ON-SCREEN PROGRAMMING 3. PRINT REPORTS Function Description Factory Set More Info 1. ACT . REPORT pp. 83 – 84 2. ALL DIAL p. 83 3. TEL. INDEX Print lists and reports of activity . p. 83 4. COVERP AGE (Details in Chapter 10) pp. 48, 83 5. CALL BACK MSG pp. 49, 83 6. USER OPTIONS p. 83 7. XMIT REPORT OFF pp. 83 – 84 8. MEMORY ST A TUS p. 83 9.[...]

28 CHAPTER FOUR 6. TEL OPTIONS Function Description Factory Set More Info 1. TONE/PULSE Select dialing mode. TONE p. 17 2. RING DELA Y Number of rings before machine 2 p. 35 answers in F/T , F AX or MC mode. 3 . SPEAKER VOLUME Adjust speaker volume. LOW p. 36 4. ICM REC. MONITR Adjust volume of LOW p. 66 incoming messages. 5. F/T RING TIME Sets the[...]

29 ON-SCREEN PROGRAMMING 9. SETUP MC PRO Function Description Factory Set More Info 1. MSG CTR PRO Select ON or OFF . OFF p. 81 2. OGM Record outgoing announcements pp. 79 – 80 for 1st Level and 2nd Level. 3. MAIL BOX Select primary (default) p. 76 mailbox. 4. VOICE INFO Store the voice information User Defined pp. 74 – 75 for each V oice-on-De[...]

30 CHAPTER FOUR[...]

31 Sending Faxes Befor e you begin: ■ Documents must be between 5.8 and 8.5 inches wide, and 5.9 and 23.7 inches long. Y our F AX/MFC can only scan an image 8.2 inches wide, regardless of how wide the paper is. ■ Make sure you insert documents face down , top edge first . ■ Adjust the paper guides to fit the width of your document. Paper guid[...]

32 CHAPTER FIVE ■ Press Resolution (before you send the fax or make a copy)to select the resolution for the document you ’ re sending. Standard ––– Suitable for most typed documents. Fine ––––––– Good for small print; transmits a little slower than standard resolution. Super Fine — Good for small print or artwork; transmit[...]

33 BASIC F AX OPERA TION 4 When you hear the fax tone, press Start . 5 If you ’ re using the handset, hang up. Automatic T ransmission This is the easiest way to send a fax. IMPORT ANT : Do not pick up the handset or press Speaker Phone . 1 Insert the document face down in the feeder . 2 Enter the fax number using One T ouch, Speed Dial, T el-ind[...]

34 CHAPTER FIVE MSG CTR — These F AX/MFCs provide you with a built-in digital message center for fax and voice. When you set the machine to answer calls, it will record up to 15 minutes (MFC 1870MC) or up to 30 minutes (Fax 1570MC and MFC 1970MC) of messages, depending on how much memory is available. For more informa- tion about Message Center ([...]

35 BASIC F AX OPERA TION In case Easy Receive does not work because of a poor phone line connection, just press Start or press the Activation Code 5 1 . 1 Press Function , 7 , 6 . 2 Use or to select ON , SEMI , or OFF . 3 Press Set when screen displays your selection. 4 Press Stop to exit. If you ’ ve set the feature to ON , but your F AX/MFC doe[...]

36 CHAPTER FIVE Setting F/T Ring Time Y ou must determine how long the F AX/MFC will notify you with its special double ring when you have a voice call. This ringing happens after the initial ringing from the phone company . Only the F AX/MFC rings, for 20, 30, 40 or 70 seconds; no other phones on the same line ring the special double ring. 1 Press[...]

37 BASIC F AX OPERA TION Ring V olume Y ou can select how loudly , or if, the F AX/MFC rings. 1 Press Function , 6 , 6 . 2 Press or to select OFF , LOW , MEDIUM , or HIGH . 3 Press Set when the screen displays your selection. 4 Press Stop to exit. Even if you select OFF , the ring volume will remain LOW in F/T ringing (double ringing), and LOW in C[...]

38 CHAPTER FIVE Printing a Reduced Incoming Document Y ou can always reduce the size of an incoming fax to a fixed percentage, regard- less of the size of the paper (up to legal) in your F AX/MFC. If you choose AUTO, the F AX/MFC chooses the level of reduction for you. 1 Press Function , 5 , 5 . The screen displays: REDUCTION:AUTO 2 Use or to selec[...]

Making V oice Calls Y ou can use your F AX/MFC to make voice telephone calls, by dialing manually or by using One T ouch or Speed Dial memory . Y ou can use the handset or the Speaker Phone to make and receive calls. The Speaker Phone allows you to operate the phone hands-free, or allows more than one person in the room to participate in a two-way [...]

40 CHAPTER SIX One T ouch Dialing 1 Pick up the handset — OR — Press Speaker Phone . 2 When you hear a dial tone, press the One T ouch key of the location you want to call. If you try to use a One T ouch location with no number stored in it, you hear a warning sound, and the screen displays NOT REGISTERED. The display returns to normal after 2 [...]

41 TELEPHONE & SPEAKERPHONE (VOICE) OPERA TION Searching T elephone Index Y ou can search for names you have stored in One T ouch and Speed Dial memories. Names are stored alphabetically . 1 Press T el-index , then enter the first letter of the name. 2 Press or to search the memory . 3 When the screen displays the name you want to call, pick up[...]

42 CHAPTER SIX[...]

43 Sending Faxes Quick Scan Fax T ransmission Y ou can scan a fax into the F AX/MFC ’ s memory to be sent as soon as the scan is complete. This way , you don ’ t have to wait for the entire fax to be transmitted before you retrieve your original. If you get a MEMOR Y FULL message while scanning the first page of a fax, press Stop to cancel the [...]

44 CHAPTER SEVEN Delayed T ransmission Y ou can use this function to send a fax up to 24 hours later . If you have set a time in Daily T imer , the time will be displayed in Step 4. 1 Insert the document in the feeder . 2 Y ou can press Q.Scan to use memory transmission, or you can send your fax normally . 3 Press Function , 1 , 1 . 4 Enter the tim[...]

45 ADV ANCED F AX OPERA TION Canceling a Delayed Fax Y ou can cancel tasks you ’ ve scheduled using the timer . 1 Press Function , 2 . Any waiting jobs appear on the display . If no jobs are waiting, the screen displays NO JOB W AITING. 2.CANCEL JOB 2 If you have more than two jobs waiting, use or to select the job you want to cancel. Press Set w[...]

46 CHAPTER SEVEN Err or Re-T ransmission Sometimes there is noise or interference on the phone line, which makes it difficult for your F AX/MFC to transmit a fax. Y ou can set the F AX/MFC to automatically retransmit (RE-TX). 1 Press Function , 5 , 4 . 2 Press or to select ON (or OFF ). 3 Press Set when the screen displays your selection. 4 Press S[...]

47 ADV ANCED F AX OPERA TION Always Send Cover Page Make sure station ID is set up (p. 18). This feature does not work without Station ID set up. Y ou can set the F AX/MFC to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting. 1 Press Function , 5 , 3 . 2 Press or to select. COVERPAG[...]

48 CHAPTER SEVEN 5 Press or to view comment selections. 1.COMMENT OFF 2.PLEASE CALL 3.URGENT 4.CONFIDENTIAL 5.(USER DEFINED) 6.(USER DEFINED) 6 Press Set when the screen displays your selection. 7 Enter two digits to indicate the number of pages you are sending (enter 0 0 to leave number of pages blank). 8 Wait 2 seconds, then press Stop . 9 Enter [...]

49 ADV ANCED F AX OPERA TION 4 If you set Call Reservation to ON, press Set when the screen displays your selection. The screen displays the current setting for Call Back Message. CALL BACK:OFF CALL BACK:ON 5 Press or to select ON (or OFF ). 6 Press Set when the screen displays your selection. 7 Press Stop . The screen prompts you to enter the fax [...]

50 CHAPTER SEVEN Multiple Resolution T ransmission Use this feature to select separate resolution settings for each page of the fax you ’ re sending. This could be useful if you ’ re sending a fax with photos and letters, or some pages with small print and others with normal print. Resolution settings return to ST ANDARD after the fax is sent. [...]

51 ADV ANCED F AX OPERA TION Changing Remote Codes Remote Codes might not work with some telephone systems. The preset Activation Code is 5 1 . The preset Deactivation Code is 5 1 . If you are always disconnected when accessing your T AD remotely , try changing the Activation Code from 5 1 to and the Deactivation Code from 5 1 to 9 9 9 . T o change[...]

52 CHAPTER SEVEN Y ou can register only one Distinctive Ringing pattern with the F AX/MFC. Some ringing patterns cannot be registered. ■ The F AX/MFC will answer only calls to its registered number . ■ T o have your T AD answer only the main number , the F AX/MFC must be in Manual Mode. ■ In F/T Mode or F AX ONL Y , the F AX/MFC will answer a[...]

53 ADV ANCED F AX OPERA TION Caller ID The Caller ID feature of this F AX/MFC lets you use the Caller ID subscriber service offered by many local phone companies. This service provides you, by means of the screen display , the name or telephone number of your caller as the line rings. After two rings, the screen displays the telephone number of you[...]

54 CHAPTER SEVEN Clearing Caller ID Infor mation Press Clear when the screen displays the Caller ID information you want to erase. Polling Polling is the process of retrieving faxes from another fax machine. Y ou can use your F AX/MFC to “ poll ” other machines, or you can have someone poll your machine. All parties involved in polling need to [...]

55 ADV ANCED F AX OPERA TION Setup to Be Polled (Poll W aiting) 1 Place document in feeder . 2 Press Function , 1 , 2 . 3 W ait 2 seconds. 4 The screen displays: POLLING:OFF 5 Press or to choose ON . 6 Press Set . 7 Press Stop . The screen prompts you to press Start . 8 Press Start and wait for the fax to be polled. Before pressing Start , press Q.[...]

56 CHAPTER SEVEN Sequential Polling In Sequential Polling, the reverse of Broadcasting, your F AX/MFC requests documents from several fax units, in a single operation. A Sequential Polling Report prints on completion. 1 Make sure no document is in the feeder . 2 Press Function , 1 , 2 . 3 Wait 2 seconds. The screen displays: POLLING:OFF . 4 Press o[...]

57 ADV ANCED F AX OPERA TION Copy Functions Y our F AX/MFC cannot scan anything closer than one-eighth inch from the edge of the paper . For photographs, set the resolution to PHOTO. 1 Place document face down in the feeder . 2 Press Copy . (Y ou can press Copy again for faster response, otherwise copying begins in about 5 seconds.) Do not pull on [...]

58 CHAPTER SEVEN[...]

59 Message Center Mode Message Center Mode allows you to store incoming fax and voice messages in a flexible memory . If you have Model MFC 1870MC the memory stores 15 minutes of voice messages or up to 20 pages of fax memory , and for Models FAX 1570MC and MFC 1970MC, the memory stores 30 minutes of voice messages, or up to 50 pages of fax memory [...]

60 CHAPTER EIGHT Flexible Memor y Settings Message Center Mode offers you six flexible memory settings, so that you can decide which kinds of messages you want to receive. 1. F AX:ON VOICE:ON Both voice and fax messages are stored. Y ou can use the Fax Forwarding or Paging features and retrieve voice and fax messages remotely . 2. FAX :ON VOICE:EXT[...]

61 MESSAGE CENTER Setting Message Storage Select the setting from the descriptions in Flexible Memory Settings. 1 Press Function , 8 , 1 . The screen prompts you to choose a FA X setting. FAX:OFF SELECT & SET 2 Press or to select ON (or OFF ). 3 Press Set . The screen prompts you to choose a VOICE setting. VOICE:ON SELECT & SET 4 Press or t[...]

62 CHAPTER EIGHT Listening to Outgoing Message (OGM) 1 Press Function , 8 , 6 . 2 Press or to select MSG CTR OGM or F/T OGM . 3 Press Set when the screen displays your selection. 4 Press Play to hear the OGM. Adjust the volume by pressing Speaker V olume Low or High . 5 Press Stop to exit. Erasing Outgoing Message (OGM) 1 Press Function , 8 , 6 . 2[...]

63 MESSAGE CENTER Playing V oice Messages and Memos Follow the steps below to listen to voice messages and memos. 1 Press Play . Adjust volume by pressing Speaker V olume Low or High . All messages and memos are played in the order they were recorded. The display shows the number of the current message, and the total number of messages. If Caller I[...]

64 CHAPTER EIGHT Backup Printing Option When you choose F AX: ON in the Message Center mode, all incoming fax messages are stored in the available memory for retrieval. T o print a backup copy automatically , turn this option on. 1 Press Function , 8 , 2 . The screen prompts you to select a setting. BACKUP PRINT: ON SELECT & SET 2 Press or to d[...]

65 MESSAGE CENTER T o erase messages all at once 1 Press Erase . The screen prompts you to choose what the kind of messages you want to erase. ERASE ALL VOICE? SELECT & SET 2 Press or to select erasing all voice messages ( VOICE ), all document messages ( FA X ), or all messages — both voice and fax — ( MSG ). 3 Press Set . 4 Press 1 to era[...]

66 CHAPTER EIGHT ICM Recording Monitor This feature lets you adjust the speaker volume for voice messages you monitor as they come in. Y ou can select LOW , MEDIUM , or HIGH , or you can turn the monitor OFF so you will not hear messages as they come in. 1 Press Function , 6 , 4 . 2 Use or to select LOW , MEDIUM , HIGH , or OFF . 3 Press Set when t[...]

67 MESSAGE CENTER Pr ogramming Paging Number 1 Press Function , 8 , 3 . 2 Press or until the screen displays: PAGING 3 Press Set . The screen prompts you to enter your pager number . PAG#: ENTER & SET 4 Enter your pager phone number (up to 20 digits) followed by . Do not include the area code if it is the same as that of your F AX/MFC. For exam[...]

68 CHAPTER EIGHT Remote Retrieval Y ou can call your F AX/MFC from any touch tone phone (or remote Group 3 fax machine) and use a Remote Access Code and other button presses to retrieve voice (and fax) messages. Y ou can also program and change some settings for your Message Center . Using Remote Access Code 1 Dial your F AX/MFC phone number from a[...]

69 MESSAGE CENTER Remote Control Commands Follow the commands below to access features remotely . When you call your F AX/ MFC and enter your Remote Access Code (The factory setting is 159 ), the system will signal you with two short beeps to enter a remote control command. ■ Detail Operation After one long beep, the F AX/MFC plays ICM and Memo. [...]

70 CHAPTER EIGHT Retrieving Memor y Status List Y ou can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages. 1 Dial your F AX/MFC ’ s number . 2 When you hear the beep, immediately enter your Remote Access Code (The factory setting is 1 5 9 ). 3 When you hear two short beeps, use the dial pad to press 9 [...]

71 MESSAGE CENTER Changing Fax Forwarding Number Y ou can change the default setting of your fax forwarding number from a remote fax machine. 1 Dial your F AX/MFC number . 2 When you hear the beep, immediately enter your Remote Access Code (The factory setting is 1 5 9 ). 3 When you hear two short beeps, use the dial pad to press 9 5 4 . 4 Enter th[...]

72 CHAPTER EIGHT[...]

73 Message Center Pr o Message Center Pro works as an additional enhancement of Message Center and provides you with Personal Mailbox and V oice-on-Demand. Up to five Personal Mailboxes are available. V oice-on-Demand stores voice information messages for someone calling you. These memory boxes allow you to store voice messages that provide callers[...]

74 CHAPTER NINE Setting Up Message Center Pr o Y ou must set up Message Center Pro in the following order: However , if you are using only V oice Information, follow steps 1, 3, 5, 6 and 7. If you are using only Personal Mailbox, follow steps 2, 4, 5, 6 and 7. 1 Record V oice-on-Demand information messages. ( Function , 9 , 4 ) 2 Record Outgoing Me[...]

75 MESSAGE CENTER PRO 4 Press Set . The screen prompts: REC/ERASE/PLAY? 5 Press Record , then pick up the handset. Record a message up to the Incoming Maximum Message T ime you ’ ve set. 6 Replace the handset. The F AX/MFC plays back your message. 7 T o leave another message, return to Step 3. 8 Press Stop to exit. Playing V oice Message in Memor[...]

76 CHAPTER NINE Personal Mailbox Callers can enter a confidential fax or voice message into one of five personal mailboxes. Each mailbox is accessed by a pre-determined password, to help protect the privacy of multiple F AX/MFC users. The same password is necessary to retrieve these messages remotely . Recording Personal Mailbox OGM/Password 1 Pres[...]

77 MESSAGE CENTER PRO 3 Press Set . The screen then prompts you to enter your 4-digit password. 4 Enter your password. 5 Press Set . The F AX/MFC plays back voice incoming messages and memos stored in the mailbox, then prints faxes stored in the mailbox. Erasing Incoming Messages and Memos From Personal Mailbox Y ou can erase voice incoming message[...]

78 CHAPTER NINE 7 Press Set when the screen displays your selection. 8 Press 1 to erase — OR — Press 2 to exit without erasing. Recording Memo in Personal Mailbox 1 While holding down Shift , press Record . 2 Press or to display the mailbox number you want to select. Press Set . 3 Pick up the handset and record your memo (no longer than the Inc[...]

79 MESSAGE CENTER PRO Recor ding Second Level OGM After callers have pressed 0 1 for Personal Mailbox, or 0 2 for V oice- on-Demand, they will need to hear more instructions from you in the 2nd Level OGM. Make sure you tell callers the memory box numbers of specific voice messages (2 3 , 2 4 , 2 5 , etc.) and the names and mailbox numbers (0 1 — [...]

80 CHAPTER NINE Recor ding First Level OGM This is the announcement all callers will hear . In this announcement, you must tell callers how to select the option for Personal Mailbox (press 0 1 ) or V oice-on-Demand (press 0 2 ). This outgoing message should also tell callers that after the beep they can leave a voice message, or they can send a fax[...]

81 MESSAGE CENTER PRO T urning On Message Center Pro This is the final step to turn on Message Center Pro. Y ou must have already stored information in Personal Mailboxes and/or in V oice-on-Demand memory boxes. Y ou must have recorded a 1st Level and a 2nd Level OGM. 1 Press Function , 9 , 1 . 2 The screen prompts you to select ON or OFF . 3 Use o[...]

82 CHAPTER NINE[...]

83 F AX/MFC Activity Y ou can print the following lists and reports: 1.ACT.REPORT Activity Report lists information about the last 30 incoming and outgoing faxes. TX means T ransmit; RX means Receive. 2.ALL DIAL Lists names and numbers stored in One T ouch and Speed Dial memory , in numerical order . 3.TEL.INDEX ALL DIAL list (above), alphabeticall[...]

84 CHAPTER TEN T o print a r epor t 1 Press Function , 3 . 2 Enter the number of the report you want to print. For example, press 3 to print the TEL.INDEX. 3 Press Start . 4 Press Stop to exit. Activity Report Inter val Y ou can set the F AX/MFC to print activity reports at specific intervals (6, 12, 24 hours, 2, 4, or 7 days). Even if you set the [...]

85 Standar d T elephone and FCC Notices These notices ar e in effect on models sold and used in the United States only . This equipment is hearing aid compatible. When programming emergency numbers and/or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. ?[...]

86 CHAPTER ELEVEN The REN is useful to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your telephone number is called. In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5). T o be certain of the number of devices you may conne[...]

87 IMPORT ANT INFORMA TION W ARNING For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment. This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Federal Commission Compliance No- tice[...]

88 CHAPTER ELEVEN serve as a permanent record of your purchase, in the event of a theft or fire, or for future reference. MODEL NO. F AX 15 70M C, MFC 187 0 MC, M FC 1 97 0 MC (Circle your model number) SERIAL NUMBER _____________________________ NAME OF DEALER ____________________________ DA TE OF PURCHASE __________________________ Impor tant Saf[...]

89 IMPORT ANT INFORMA TION 11 If an extension cord is used with this product, make sure that the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes (USA only). 12 Do not place anyth[...]

90 CHAPTER ELEVEN Notice-Disclaimer of W arranties BROTHER ’ S LICENSOR(S) MAKES NO W ARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMIT A TION THE IMPLIED W ARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A P ARTICULAR PURPOSE, REGARDING THE SOFTW ARE. BROTHER ’ S LICENSOR(S) DOES NOT W ARRANT , GUARANTEE OR MAKE ANY REPRESENT A TIONS REGARD[...]

91 IMPORT ANT INFORMA TION Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right [...]

92 CHAPTER ELEVEN[...]

93 Fax-Back System Brother Customer Service has installed an easy-to-use Fax-Back System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day , 7 days a week. Y ou can use the system to send faxes to any fax machine, not just the one from which you ar[...]

94 CHAPTER TWEL VE Err or Messages As with any sophisticated office product, errors may sometimes occur . If this happens, your F AX/MFC often identifies the problem and displays an error message. The table below explains the most common error messages. Y ou can correct most problems by yourself. If you need additional help, call the Brother Fax-Ba[...]

95 TROUBLESHOOTING AND MAINTENANCE CLEAN UP SCANNER The scanner is dirty; clean the white bar and the glass strip under the roller with isopropyl alcohol on a lint-free cloth. Y ou ’ ll need to lift the two release levers to release the white bar; be sure to lock them in place when you ’ re through. During cleaning, unplug the power cord for sa[...]

96 CHAPTER TWEL VE 4 Lock the levers back in place. 5 Close the cover and press Stop . Front Cover MACHINE ERROR XX and PRESS STOP KEY Contact Brother Customer Service at USA: 1-800-284-4329 (voice) From within Canada: 1-800-853-6660 (voice) From within Montreal: 1-514-685-6464 (voice) NO RESPONSE/BUSY The number you called does not answer or is bu[...]

97 TROUBLESHOOTING AND MAINTENANCE SCANNER ERROR During cleaning, unplug the power cord. T ry cleaning the white bar and the glass strip under the bar . If you still get a scanner error , contact Brother Customer Service at USA: 1-800-284-4329 (voice) From within Canada: 1-800-853-6660 (voice) From within Montreal: 1-514-685-6464 (voice) If Y ou Ar[...]

98 CHAPTER TWEL VE F AX/MFC Does Not Answer When Called Make sure the F AX/MFC is in the correct receiving mode for your setup (either F AX, F/T or MSG CTR). Check for dial tone. If possible, call your F AX/MFC to hear it answer . If there is still no answer , check the telephone line cord connection. Connect a standard telephone handset to the F A[...]

99 TROUBLESHOOTING AND MAINTENANCE Double Ring in F/T Mode The F AX/MFC knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the F AX/MFC ’ s handset or answer from an extension phone and press your F AX/MFC ’ s Remote Deactivation Code (default setting is #51). T ransferring a Fax Call to the F AX/M[...]

100 CHAPTER TWEL VE[...]

101 Befor e Y ou Install Multi-Function Link This chapter takes you through each step of the installation process. Read it carefully to ensure a problem-free installation. Package Contents Before you begin the Multi-Function Link installation, please check the contents of your package: ■ Brother CD-ROM ■ Multi-Function Link Cable and PC I/F Box[...]

102 CHAPTER THIRTEEN PC Configuration Requir ements Y our PC must meet or exceed the follwing minimum system configuration requirements for you to install and use Multi-Function Link: CPU 80486/66 or higher RAM 8MB or greater for Windows ® 3.1 or 3.11 8MB or greater for Windows ® 95 (16MB recommended) 16MB or greater for Windows NT ® Workstation[...]

103 SETTING UP THE MFC 1870MC OR MFC 1970MC AND COMPUTER TO WORK TOGETHER A vailable Options Install Multi-Function Link Software Click on Install Multi-Function Link Software to access the Software Installation window . On-Line Documentation On-Line Documentation includes all online documentation. T o view the On-Line Documentation, you must first[...]

104 CHAPTER THIRTEEN Installing the Multi-Function Link Softwar e Make sure your MFC 1870MC or MFC 1970MC is connected to your PC as described earlier and that both machines are plugged in and switched on. Overview of Basic Steps 1 Insert the Brother CD-ROM into your CD-ROM drive and access the Installation Window . 2 Enter the command for your ver[...]

105 SETTING UP THE MFC 1870MC OR MFC 1970MC AND COMPUTER TO WORK TOGETHER 3 Click on the “ Install Multi-Function Link Software ” option . The Software Installation window will appear . The Software Installation screen automatically loads. Multi-Function Link includes Visioneer PaperPort applications. 4 Follow the installation instruction: Foll[...]

106 CHAPTER THIRTEEN[...]

107 Intr oduction This chapter outlines the basics of the Brother software, so you can get started using the Multi-Function Link software. Detailed installation and setup instruc- tions are in the On-Line Documentation section of the Brother CD-ROM that is included with your MFC. Be sure to check the online ReadMe file for last-minute, important in[...]

108 CHAPTER FOURTEEN Multi-Function Link The Multi-Function Link Main Menu is the application used for all fax sending and receiving operations. It also contains an electronic Phone Book program and a Log Manager that maintains a record of all PC fax transactions. The Main Menu can be accessed through the Brother Multi-Function Link program group. [...]

109 USING THE MUL TI-FUNCTION LINK SOFTW ARE (FOR MFC 1870MC AND MFC 1970MC ONL Y) Sending a Fax fr om Y our PC Sending a Quick Fax A QuickFax is a cover page only fax with a message. This option is very useful when you want to fax a quick, short message from your PC. 1 From the Main Menu, select the QuickFax button or select QuickFax from the Star[...]

110 CHAPTER FOURTEEN 2 Enter the Fax number , Name, and Company information in these fields — OR — Select the Open Phone Book button to choose someone from your phone book. 3 Complete the Subject and Cover page note fields. 4 Click on the Attachments... button to add any file(s) you want to fax with it. 5 Click the Send Fax button. Sending a Fa[...]

111 USING THE MUL TI-FUNCTION LINK SOFTW ARE (FOR MFC 1870MC AND MFC 1970MC ONL Y) 4 Enter the name and fax number of the recipient or select the Open Phone Book... button and choose a name. Select Close to return to the Send Fax dialog box. 5 Select the Send cover page check box to include a cover page. 6 Select the Send Fax button. Receiving Faxe[...]

112 CHAPTER FOURTEEN Checklist for the MFC: The default setting for MF Link mode is PC PRIMAR Y in this setting all faxes will be routed into the PC unless it is not turned on. If the PC is turned off, incoming faxes will be printed on the MFC. 1 T o make sure the MF Link mode is set to PC PRIMARY , press Function , 7 , 8 . 2 Use or to select PC PR[...]

113 USING THE MUL TI-FUNCTION LINK SOFTW ARE (FOR MFC 1870MC AND MFC 1970MC ONL Y) 3 Double-click on the fax you wish to view . The V isioneer PaperPort Viewer will run automatically and the fax you selected from the list will be displayed. Scanning a Document The Brother Multi-Function Link software includes a TW AIN compliant scanner driver . TW [...]

114 CHAPTER FOURTEEN Set the following options based on each document to be scanned, then click the SCAN button to start scanning. Resolution Y ou can choose one of three resolutions, 200 DPI STD, 200 DPI FINE or 400 DPI S.FINE. The higher the number of dpi (dots per inch), the clearer the image will appear on your PC. However , the size of the ima[...]

115 If you have a F AX 1570MC you can purchase the optional Multi-Function Link package (also called “ Missing Link ” ). Multi-Function Link turns your fax machine into a multifunction center , by enabling you to use your fax machine as a printer and a scanner and to use it to fax messages from Windows applications in your computer . Multi-Func[...]

116 CHAPTER FIFTEEN[...]

117 GLOSSARY Glossary Activity Report Lists information about the last 30 incoming and outgoing faxes. TX means T ransmit. RX means Receive. ADF (A utomatic Document Feed) Refers to the number of pages that can be placed in the document feeder and fed one at a time automatically . All Dial List A listing of names and numbers stored in One T ouch an[...]

118 GLOSSARY ECM (Error Correction Mode) Detects errors during fax transmission and resends the page(s) of the document that had an error . F/T Ring Time The length of time the F AX/MFC rings (when the answer mode setting is F AX/TEL) to notify you to pick up a voice call that it answered. Fax Forwar ding Sends a fax received in memory to another p[...]

119 GLOSSARY Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines. P aging Feature enables your fax unit to call your pager when a fax and/or a voice message is received into its memory . P ause Allows you to place a 3.5 second delay in the dialing sequence stored on One T ouch and Speed Dia[...]

120 GLOSSARY T one A form of dialing on the telephone line used for T ouch T one telephones. transmission The process of sending documents over the phone lines from your F AX/MFC to the receiving fax machine. User Option List A printed report that shows the current settings of your F AX/ MFC. Xmit Report (T ransmission Repor t) A listing of each tr[...]

121 SPECIFICA TIONS Specifications T ype Desktop facsimile transceiver Compatibility ITU-TS Group 3 Coding system Modified Huffman (MH) Modem speed 14,400/12,000/9600/7200/4800/2400; Automatic Fallback Document input width 5.8 inches to 8.5 inches (148 mm to 216 mm) Scanning/Printing width 8.2 inches (208 mm) Paper Cassette 200 Sheets (20 lbs.) Pr[...]

122 Index A Accessories ........................................................ 127 Activation Code ................................ 16, 35, 50, 51 Activity Report ....................................... 27, 83, 84 ADF ..................................................................... 31 ALL DIAL List ...........................................[...]

123 INDEX F F/T (Fax/T el) Mode .......................... 2, 28, 33, 35, 36, 37, 50, 52, 99 F/T (Fax/T el) Ring T ime ................ 28, 33, 36, 50 Fax Forwarding ............................... 29, 66, 67, 71 Fax T ones and Handshake ................................... 2 Fax-Back System ................................. 20, 93, 126 FCC Notices [...]

124 INDEX S Safety Instructions ....................................... 88, 89 Scanning Document ........................................ 113 Scroll ................................................................... 25 Sending Faxes .................................................... 43 Setting Up .................................................[...]

125 INDEX V olume .................................................... 62, 63, 66 W W arranties .......................................................... 90 Windows ® 3.1 or 3.11 ............................... 102, 104 Windows ® 95 ............................................ 102, 104 Windows ® NT Workstation V ersion 4.0 .... 102, 104 W orld [...]

126 BROTHER NUMBERS Brother Numbers Fax-Back System Brother Customer Service has installed an easy-to-use Fax-Back System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day , 7 days a week. Y ou can use the system to send faxes to any fax machine, n[...]

127 ITEM PC 201 PC 202 RF PC 204 RF T ell the Brother Representative your Model number so you get the appropriate color . T ell the Brother Representative your Model number so you get the appropriate color . T ell the Brother Representative your Model number so you get the appropriate color . UL6856001 UF8048001 UF8247001 UF8209001 PCI-1 MFL2D31 (F[...]

Brother International Corporation 100 Somerset Corporate Boulevard P.O.Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 These machines are made for use in the USA or CANADA only. We can not recommend using them overseas because it may violate the T[...]