Brother PJ-522 manual

User ’ s Guide PJ-522 and PJ-523 Mobile Printer l Before using this print er , be sure to read this User’ s Guide. l W e suggest that you keep this manual in a handy plac e for futur e refer ence .[...]

Thank you for your purchasing a Brother PocketJet mobile printer . This manual covers the following list of printers. Before using the printer , be sure to read this User’ s Guide. W e suggest that you keep this manual in a handy place for future reference. Microsoft ® , W indows ® , and W indows V ista ® are registered trademarks of Microsoft[...]

Page iii Contents Chapter 1 – Setting Up the Printer ............................................................................ 1 Unpacking the Printer ............................................................................................ 2 Connecting to an AC Outlet (Optional) .............................................................[...]

Page iv Chapter 3 – T ips on Using Paper ............................................................................. 41 Inserting Paper ..................................................................................................... 41 Use Brother Genuine Thermal paper ................................................................... 42 [...]

Page v Safety Information Use Recommendations - Because the printer uses a thermal printing method, it produces heat during operation. Be sure to place it where it will receive adequate ventilation. - Don’t allow moisture to come in contact with the printer , the AC adapter , or the AC Power Cord. Outdoor Use W arning T o reduce the risk of elect[...]

Page vi R B R C R E C Y C L E 1 . 8 0 0 . 8 - B A T T E R Y The RBRC seal on the NiMH Battery pack supplied for the PocketJet 3/3 Plus printers indicates that Brother is voluntarily participating in an industry program to collect and recycle these battery packs at the end of their useful life, when taken out of service within the United States . Th[...]

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Page 1 Chapter 1 - Setting Up the Printer Unpacking the Printer A typical printer kit may contain the items shown in Figure 1. POWER DATA BATTER Y CHARGE REFRESH ON OFF Protective Case USB Interface Cable Printer Battery AC Adapter AC Cable CD Print Head Cleaning Cloth Quick Reference Ca rd The rmal Paper (100 Sheets) Printer Installation CD v. 1.0[...]

Page 2 Connecting to an AC Outlet (Optional) Connect the printer to a nearby AC power outlet to run it on AC power or to charge the battery (See “Charging the Battery”, page 39). 1. Connect the AC adapter to the printer as shown in Figure 2. 2. Connect the AC power cord to the AC adapter . 3. Plug the AC power cord into a nearby AC power outlet[...]

Page 3 Connecting to a DC Supply (Optional) The PocketJet can be powered from its internal NiMH battery or from a vehicle DC supply . T o install the battery , See page 36. T o connect your PocketJet to a “12-volt” vehicle DC supply to print or maintain the battery charge, follow the steps below . 1. Connect an appropriate power cord (either wi[...]

Page 4 Using the Operation Panel The operation panel consists of the main switch and three indicator lights. See Figure 4. Figure 4. Operation panel Main Switch Functions Power ON : Push once while the printer is OFF . Power OFF : Push twice quickly . Manual Form Feed : W ith power ON and paper inserted, press and hold the main switch to feed (or e[...]

Page 5 NOTE : Additional functions such as Auto On, Auto Off, and Pr e-Feed are available for your printer thr ough the PocketJet 3 Utility or PocketJet 3Plus Utility . See pages 17-35 for details. Indicator Lights The three indicator lights—POWER, DA T A, and ERROR— show both normal operation and error conditions. Each light may appear as gree[...]

Page 6 Chapter 2 - Using the Printer Printing Solutions Brother provides printing solutions for many different operating systems and device types. Device types include: • W indows systems • Psion/Symbian systems • W indows CE systems • Palm systems • Rim systems • Mac OS systems • Linux systems For most printer ap[...]

Page 7 Driv er Installa tion NOTE: Please do NOT connect your PocketJet printer to your computer via the USB cable UNTIL you have performed the driver installation. If you accidentally do so, cancel the “New Hardware W izard”, disconnect the printer, and begin the driver installation described below . Using a Bluetooth Interface - Be sure Bluet[...]

Page 8 Manual Install Y ou may want to manually install a W indows version. V iew the “Readme.txt” le on the CD for more information. Note that every driver can be installed manually if necessary . 1. Place the installation CD into the host CD drive. 2. Browse the CD to nd the directory for your printer model. 3. Browse the CD to nd th[...]

Page 9 Operating System Considerations The following three settings (Modes) can be accessed using the software dialog boxes and methods discussed below . In W indows V ista, permanently change the advanced features using “Start:Control Panel:Printers: Brother PJ-522: Printing Preferences: Advanced or the settings may be temporarily changed using [...]

Page 10 Selecting Media Cut Sheet Paper 1. Select “Fixed Page” mode. 2. Select the appropriate paper size (Letter , A4, or Legal). 3. In W indows V ista / XP / 2000 Professional, set the Paper T ype to “Cutsheet”. Non-Perforated Roll Paper T o use roll paper , you must select from either xed page length using “Fixed Page Mode” or var[...]

Page 1 1 3. If the xed length desired is not one of these sizes, use the Advanced Features setup to select User Dened Paper Size. Set the width and length as desired. D. Multipage Documents with “tear off” for EACH page Note: This feature has recently been added to the W indows V ista / XP / 2000 Professional driver . Select “Roll Paper[...]

Page 12 W indows-Specic Operating System F eatures Windows V ista Notes: 1) The “Roll Paper Pause” feature is not available in V ista. 2) This system supports both 32-bit and 64-bit V ista. Windows XP / 2000 Professional Notes: 1) Paper T ype Control – Select Cut Sheet, Roll, or Perforated Roll. This modies the printable area of all pap[...]

Page 13 Connecting to Y our Computer There are two ways to connect your PocketJet to your computer , via USB cable and via Infrared (IrDA). For Printers with the optional Bluetooth feature, you can connect via wireless Bluetooth. V ia USB Cable CAUTION : Install the driver software before connecting the printer to the computer via the USB cable. 1.[...]

Page 14 V ia Infrar ed (IrDA) If a USB cable is not connected to the PocketJet printer when it is turned on, the infrared connection is automatically enabled. Make sure your computer is set properly to send data via its infrared port, make sure the two infrared ports are aligned toward each other , and proceed to print. V ia Bluetooth (Bluetooth Mo[...]

Page 15 Printing 1. Make sure that you have installed a charged battery , have connected the printer to an AC power outlet, or have the DC adapter plugged in. 2. T urn the printer on by pressing the main switch once quickly . The POWER indicator lights up. See Figure 8. Figure 8. T urning the printer ON 3. Insert a sheet of Brother Genuine Thermal [...]

Page 16 4. Print one or more pages from any software application. The green DA T A indicator light blinks to indicate that the printer is receiving data from your computer . NOTE : If you have inserted paper into the input slot and the gr een DA T A light stays on (without blinking), the printer has r eceived insufcient data to print an entir e [...]

Page 17 P oc k etJ et Congur ation Utility The CD supplied with the printers (PJ-522, PJ-523) contains a PocketJet Conguration Utility . This can be used to access advanced printer settings for custom installations if needed. The Conguration Utility can be used in these three situations: § If you are printing from a W indows 2000, XP ,[...]

Page 18 Using the PocketJet 3 Conguration Utility : • Connect an external power source, or be sure that the battery is freshly charged. • Assure that the Printer Driver has been installed and is functional. • Connect the supplied USB cable between the printer and host computer , or align the computer and printer Infrared ports. ?[...]

Page 19 Menu Bar File Menu: • Import – Load a conguration le that was saved previously using the Export feature. NOTE : Y ou must then Save Cong to set the printer to this conguration. • Export – Save a conguration to a le. • Select Printer – Displays the currently available print queues for your printer , alo[...]

Page 20 Selecting “Bluetooth Settings” will display the following screen where you will have the choice of setting two parameters, the PIN code and the Local Name. Setting a new PIN code limits access to your printer to only a host that has the correct PIN code. Setting a new Local Name allows identication of this particular printer where mu[...]

Page 21 Y ou may enter from 1 to 16 alphanumeric characters for your PIN code. Click on the “Save PIN” button to transmit your PIN code to the printer . CAUTION: For security purposes, the Bluetooth PIN code cannot be programmed using the Bluetooth port. Please use the USB cable or IRDA port to program the PIN code. Note that the PIN code for y[...]

Page 22 Conguration Options (Dropdown Menu Selections) NOTE : These conguration options are in most cases r elevant only where the host computer will be sending simple text data to the printer and does not have a Brother-supplied driver available. The options which ar e common to all operating systems include Auto-On, Auto-O, and Pre-feed.[...]

Page 23 For standard paper sizes, this setting determines default margins and expected length for each printed page. For ‘Custom’ sizes, margins and length may be set using the commands ‘Form Length’, ‘Bottom Margin’, ‘Left Mar gin’ and ‘Right Margin’. ‘Letter ’ size assumes an 8-1/2 x 1 1” page, and sets a total printable[...]

Page 24 the setting for lightest print will do so, however , note that using “high” will use more battery power . ‘Low’ = lighter , and ‘High’ = darker print. Form Feed Mode: This setting affects what the printer will do in response to a Form Feed command from any source. Different modes are appropriate depending upon the type of paper [...]

Page 25 If Auto-On is set to ‘Enabled’, the printer will power up as soon as an external power source is connected to the printer . This can be useful in certain mobile installations where access to the Main Switch is difcult or unavailable. If Auto-On is set to ‘Enabled-No Main Switch’, the printer will power up as soon as an external p[...]

Page 26 This command determines what the ESC/P ® emulation does with ASCII characters 10 and 13. These are the ‘line feed’ (LF) and ‘carriage return’ (CR) characters. The “LF” causes the printer to move down to the next print line, and the “CR” causes the printer to move back to the left margin position. In most cases, these are se[...]

Page 27 Form Length: This command can be used to set the form length of a ‘Custom’ size page. Y ou may specify the vertical print area in text lines as dened by the ‘T ext Line Spacing’ setting, or in inches. If using the ‘Lines’ method for setting “custom” form length, the physical height of the page is determined by the vertica[...]

Page 28 Bottom Margin: This setting will modify the bottom margin when ‘Page Size’ is set to ‘Custom’. ‘Lines’ allow you to set a bottom margin equal to the height of a specic number of text lines. The actual space that is left depends upon the current setting of the ‘T ext Line Spacing’ setting. For example, if ‘T ext Line Spa[...]

Page 29 Left Margin: This setting can modify the left margin when the ‘Custom’ ‘Page Size’ is selected. Y ou may choose to avoid any changes by selecting ‘Use Paper Size’ which will assume you wish to use the full 8” available print width. Y ou may also choose to set a number of columns of unprinted left margin. The actual empty width[...]

Page 30 Right Margin: This setting can modify the right margin when the ‘Custom’ ‘Page Size’ is selected. Y ou may choose to avoid any changes by selecting ‘Use Paper Size’ which will assume you wish to use the full 8” available print width. Y ou may also choose to set a number of columns of unprinted right margin. The actual empty wi[...]

Page 31 Default Font: This command determines which of the two internal typefaces is the default when printing ASCII text. From the factory , a Serif font (similar to Courier) and a Sans Serif font (similar to Letter Gothic) are supplied. Default Pitch: This command determines default horizontal size of characters when printing ASCII text. Smaller [...]

Page 32 Character Set Map: This menu allows you to select the use of special characters appropriate for one of the languages selected. See Appendix I for a chart of the special characters available.[...]

Page 33 Printer Commands (Function Buttons) See the buttons across the bottom of the window . T est Page : Y ou can print a test page using the Conguration Utility or you can print test pages using the Main Switch (See “Self -T est Feature”, page 54). Clicking on ‘T est Page’ will print a page showing the current printer conguration a[...]

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Page 35 Clean : Clicking on this button places the printer in “Cleaning Mode”. Refer to that maintenance procedure in this manual for further instructions. Factory Reset : Clicking on this button will return the printer to its original factory settings for fonts and conguration. The conguration data from the le “PJ3Factory .cfg” or[...]

Page 36 Installing the Batter y (Optional) 1. Open the printer ’ s battery cover by pressing the cover latch. Push the cover away from the AC adapter receptacle. See Figure 10. Figure 10. Opening the Battery Cover 2. Swing the cover open and remove it. 3. Gently push the battery connector into the terminal on the inside of the printer ’ s batte[...]

Page 37 4. Grasp the battery removal ribbon, which is attached to the inside of the battery compartment. See Figure 12. NOTE : If you for get to hold on to the ribbon, you may accidentally insert the battery on top of it. Then you won’ t be able to r emove the battery by pulling the ribbon. Figure 12. Placing the battery inside the battery compar[...]

Page 38 R emo ving the Batter y 1. Open the printer ’ s battery cover by pressing the cover latch. Swing the cover open and remove it. 2. Pull out on the battery removal ribbon as shown in Figure 13 until the battery starts to tilt out of its compartment. NOTE: If the battery r emoval ribbon is caught behind the battery , insert a thin metal obje[...]

Page 39 Char ging the Batter y NOTE: Batteries ar e shipped fr om the factory unchar ged. Br other recommends that a complete char ging cycle (following steps 1 thr ough 3 below) be completed befor e using the battery for the rst time. 1. Make sure the printer is connected to an AC power outlet with the AC adapter and power cord or a DC power co[...]

Page 40 Tips on Using the Batter y Darker prints discharge the battery faster than lighter prints do. Use the density adjustment from the driver dialog on your computer or use the Conguration Utility to adjust lightness and darkness. See “Accessing Advanced Software Features” on page 8.[...]

Page 41 Chapter 3 - Tips on Using Paper Inser ting P aper 1. Use both hands to hold the paper straight while you insert it into the printer ’ s paper input slot. Make sure the bottom edge of the paper is parallel to the feed roller . 2. Press the paper gently into the printer ’ s input slot until the roller pulls it into the starting position, [...]

Page 42 See “Form Feed Modes”, page 9 and “Non-Perforated Roll Paper”, page 10 and “Perforated Roll Paper”, page 1 1. Use Brother Genuine T her mal pa per Brother Genuine Thermal Paper has been designed and tested for optimal print quality , maximal reliability , and long printer life. Usage and Handling Instr uctions • When loading p[...]

Page 43 Clearing a Paper Jam Method 1 Press and hold the green Main Power switch. The drive motor will start and move slowly for a few seconds, then move faster as long as you hold the switch down. This can be repeated as many times as necessary . If this does not move the jammed paper out of the printer , use Method 2 below . Note: This method can[...]

Page 44 2. Gently pull the paper out of the printer . Pulling in either direction is acceptable. See Figure 16. Figure 16. Pulling jammed paper out of the printer 3. Close the release cover . 4. Reinsert a new sheet of paper in the printer and restart the job.[...]

Page 45 Chapter 4 - Maintaining the Printer Cleaning the Print Head T o maintain high print quality , clean the print head after 500 prints or whenever you detect broken or light characters on the page. NOTE : Defective or wrinkled paper can also cause br oken or light characters. If the pr oblem does not go away after you clean the print head, try[...]

Page 46 Figure 17. Inserting the cleaning cloth NOTE : Do not attempt to clean the print head with any material other than the cleaning cloth. The cleaning cloth is for head and r oller cleaning only . Do not use it to clean any other part of the printer . Don’ t thr ow the cleaning cloth away after you clean the print head. It should last for th[...]

Page 47 Cleaning the Platen R oller Dirt and debris on the platen roller can make the roller feed paper into the printer at an angle, degrade the quality of the printed image, or both. 1. Make sure the printer is powered on without paper loaded. NOTE : If paper is loaded and detected by the printer when you attempt to initiate Cleaning Mode, a Form[...]

Page 48 Figure 18. Cleaning the platen roller . NOTE : Do not attempt to clean the platen r oller with any material other than the cleaning cloth. The cleaning cloth is for head cleaning and platen r oller cleaning only . Do not use it to clean any other part of the printer . Don’ t thr ow the cleaning cloth away after you clean the platen r olle[...]

Page 49 Cleaning the Printer’ s Exterior Should the outside of the printer become dirty , clean it using a dry cloth. NOTE: A void saturating the cloth. Do not allow water to get inside the printer . A void the use of benzene, alcohol, paint thinner , or cleaners that ar e abrasive, alkaline, or acidic. Such cleaners may damage the printer ’ s [...]

Page 50 Notes:[...]

Page 51 Chapter 5 - R ef er ence Indicator Lights The indicator lights tell you about the current status of the printer . Indicator Light T able = Solid = Blinking = Alternating Blinking POWER DA T A ERROR = Doesn’t matter External power in use Battery in use, > 14.0 V olts Battery in use, > 13.1 V olts Battery in use, > 10.0 V olts Batt[...]

Page 52 POWER DA T A ERROR Bad checksum of ash data No battery found when charging T ime-Out when charging Low Thermal Head temperature High Thermal Head temperature Data Receive Error Indicator Light W ar nings The POWER indicator light does not light The printer is receiving no power . If you are using the AC adapter , make sure it is connecte[...]

Page 53 Time-Out When Charging The printer believes that too much time was required to bring the battery up to a normal charge voltage. A maximum of 150 minutes is allowed for the char ging cycle. This is an indication that the battery should be replaced. Low Thermal Head T emperatur e The temperature of the thermal head is too low for reliable pri[...]

Page 54 Self-T est Fea ture The Self-T est Feature can be used to print a letter-size page test page without connection to a host computer . The test page (See page 34) contains rmware level, image quality , and conguration information. 1. T o print a test page, the printer must be turned on and idle, and paper must not be loaded in the print[...]

Page 55 Chapter 6 - T r oubleshooting Ov er view If you have difculty getting your printer to work properly , rst check to make sure you have done the following tasks correctly (See Chapter 1, “Setting Up the Printer”). • Installing the battery or connecting the printer to an AC outlet • Connecting the printer to your computer Make su[...]

Page 56 Paper Problems The paper is jammed in the printer See page 43, “Clearing a Paper Jam”. Paper moves thr ough the printer , but nothing appears on the paper Make sure you are using Brother Genuine Thermal paper and that you are loading it properly with the print side away from you. See page 41, “Inserting Paper”. Also, check the Print[...]

Page 57 The image is compressed and str etched in many places Make sure the release cover was not left open during printing. If it is open, close it completely . Make sure the paper is not slipping in the printer . If it is, make sure the print head and platen roller are clean. See Chapter 4, “Maintaining the Printer”. Make sure the paper is no[...]

Page 58 The top margin is incorrect Make s ure th e corr ect ma rgi ns hav e been set i n the congu ration utilit y and your software application. If not, set the margins for the top and bottom of the page as needed. Make sure you are not inserting the paper into the paper input slot with excessive force. Always insert the paper gently . The ima[...]

Page 59 Pages Don’t Print The green DA T A indicator r emains lit but does not blink The print buffer contains unprinted data from the software application. - If you have already inserted paper in the printer , take the paper out and re-insert it to make sure the printer knows paper is ready . If that doesn’t work, you may need to turn the prin[...]

Page 60 Chapter 7 - T echnical Inf or ma tion Product Specications (PJ-522 / PJ-523) Printer specications Model Name P J-522 P J-523 Dimensions 10.04 x 2.17 x 1.18 in. /255 (W) x 55 (D) x 30 (H) mm W eight Approximately 0.80 lb. (excluding Battery , paper) 390g (w/Bluetooth, 0.86 lb. (excluding Battery , paper) 395g) Printing Method Direct th[...]

Page 61 Operating System environment W indows 2000 Professional / XP / W indows V ista (USB, Bluetooth, IrDA), others REGULA TOR Y EMI FCC Class B EN50024:1998 EN61000-3-2 EN61000-3-3 Safety (Power Supply) CE EN60950 ERL (European UL T esting) to UL1950 See Declarations of Conformity for additional details.[...]

Page 62 For PocketJet 3 units sold in the U.S.A., the following decliaration of conformity applies:[...]

Page 63 For PocketJet 3 Plus units sold in the U.S.S., the following declaration of conformity ap- plies:[...]

Page 64 For PocketJet 3 Bluetooth units sold in the U.S.A., the following declaration of conformity applies:[...]

Page 65 For PocvketJet 3 Plus Bluetooth units sold in the U.S.A., the following declaration of con- formity applies:[...]

Page 66 Radio & T elevision Interf erence United States FCC R e gulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment gen[...]

Page 67 Canadian R egulations This digital device does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Cet appariel numérique respecte les limites de bruit radioélectrique applicables aux appariels numériques de Classe B pr?[...]

Page 68 Chapter 8 - Or dering Inf or ma tion Y ou can order the following supplies, and accessories for your printer . Consumables • Cut sheet Brother Genuine Thermal Paper (100-sheet boxes): - Letter size - Legal size - A4 size • Rolls of Brother Genuine Thermal Paper (100 ft.): - Letter width - A4 width - Perforated paper - W eatherproof perf[...]

Page 69 • If you are in the U.S., call Brother at 1-800-543-6144 from 7 a.m. to 4 p.m. Mountain T ime, Monday through Friday , and ask for Mobility Products Sales. • If you are outside the U.S., contact the dealer where you purchased your printer for infor - mation about ordering supplies, accessories and replacement parts. Uploadable F onts Cu[...]

Page 70 A ppendix I - Char acter Set T ables Extended Graphics Character T able MSB> 0 1 2 3 4 5 6 7 8 9 A B C D E F LSB 0 0@P` pÇÉá ░ └ ╨ α ≡ 1 !1AQa qüæí ▒┴╤ ß ± 2 “2BRb réÆó ▓ ┬ ╥ Γ ≥ 3 #3CSc sâôú │ ├ ╙ π ≤ 4 $4DTd täöñ ┤ ─ ╘ ∑ ⌠ 5 %5EUe uàòÑ ╡ ┼ ╒ σ ⌡ 6 &6FVf våû[...]

Page 71 User ’ s Guide Brother Mobile Solutions, Inc 100 T echnology Drive, Suite 250A Broomeld, C O 80021 USA 303-460-1600 F ax: 303-460-1628 E-mail: info@br other .com Internet: ww w .br othermobilesolutions.com T echnical Suppor t In US: 1-800-543-6144, ext. 1601 8 a.m. to 5 p .m. Mountain Time, M-F Outside US: Contact your local reseller o[...]