BT Synergy 700 manual

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 Please open this page for an ‘at a glance’ guide to your Synergy 700[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 Please open this page for a further ‘at a glance’ guide to your Synergy 700.[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 1 At a glance D i g i t a l C l a r i t y V olume S e c r e c y R e d i a l M e n u C a l l s 䊴 S k i p D e l e t e P l a y S k i p 䊳 4 1 2 3 5 6 7 8 9 0 Int. C o n f A B C D E F G H I J K L M N O P Q R S T U V W X Y Z R Recall button For use with a switchboard/PBX and BT Select Ser v[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 2 Del Power/In Use light Flashes when the handset is in use. Charging light Comes on to indicate charging when the handset is on the base. Delete Deletes recorded messages and memos, see page 40 . V olume Adjust the loudspeaker volume, see page 32 . Stop To stop message playback, see page[...]

3 Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 Explanation of the display icons SYNERGY HS1 EXT INT HS1 Displays the number of the handset at all times. To personalise the name of your handset, see page 23 . Idle screen Icon Steady Flashing EXT Exter nal line in use Incoming call INT Inter nal call Inter nal call from another handse[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 Quick Guide Information for the handset settings. Function Answer a call/End a call Make a call Redial a number Store a number in the memory Dial a number in the memory Adjust the earpiece volume Secrecy on/off T ransfer call to another handset Three way conversation Access to Redial and [...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 5 Menu Structure Phonebook Add Delete Modify Setup Base Vol V olume 1.....5 V ol Off Base Mel Melody 1.....5 Sel Base Base 1.....4 Auto Del HS PIN? Handset 1.....5 Pin Code PIN? New PIN Retype Priority On Off Select Base Handset 1.....5 Dial Mode T one Pulse Recall Recall 1 Recall 2 PABX [...]

6 Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 Handset Beep Keytone On or Off Low Batt On or Off Outrange On or Off Ring Vol V olume 1.....5 V ol Off Ear Vol Ear Vol 1.....5 Int Mel Melody 1.....5 Ext Mel Melody 1.....5 Auto Ans On Off Name Language English Francais Deutsch Nederl Italiano Espanol Portuges Norsk Dansk Svenska Suomi [...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 7 In this guide At a glance Handset 1 Base 2 Display icons 3 Quick Guide 4 Menu structure 5 Key features 8 Introduction 10 Unpacking your Synergy 700 10 For your records 10 Safety information 10 Setting up 11 Plan the location 11 Using the telephone 15 Making and receiving calls 15 C all [...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 8 Up to five handsets work from one base Y ou can make inter nal calls between handsets, transfer an exter nal caller to another handset and hold three-way calls between two handsets and an exter nal caller . 50 Name and number phonebook Store up to 50 of your most impor tant or frequentl[...]

9 Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 Last number redial Display and redial the last 5 numbers called from your handset. Caller Display and Calls list Lets you know who is calling you before answering the telephone by displaying the caller’s telephone number (or name if it is stored in the director y), allowing you to dec[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 10 INTRODUCTION Introduction Y our Synergy 700 has been designed for ease of use and made to the high standards set by BT . Please read the instr uctions carefully before use and retain this user guide for future refer ence. Unpacking your Synergy 700 For your records If anything is missi[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 SETTING UP 11 1 Connect the power supply to the base Plan the location Position your Synergy 700 within 2 metres of a power socket and phone socket other wise extension cables will be required. Make sure it is at least 1 metre away from other electrical products to avoid inter ference. Do[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 SETTING UP 12 Place the handset on the base station. The red charging light will come on. The batter y symbol is shown on the display during charging. Leave to char ge for at least 16 hours. Once the handset is fully charged, the display shows a full batter y symbol. BA TTER Y LEVELS WEAK[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 SETTING UP 13 4 Connect the telephone line cord Battery performance The charge capacity of rechargeable batter y packs will reduce with time as they wear out, so reducing talk/standby time of the handset. Eventually they will need to be replaced. New batter y packs (item code: 003267) can[...]

14 SETTING UP Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 After the tone enter the day , followed by the time using the 24 hour clock. 1 = Sun, 2 = Mon, 3 = T ues, 4 = W ed, 5 = Thur, 6 = Fri, 7 = Sat. For example: 1 1415 = Sunday 2.15pm. Or 5 0915 = Thursday 9.15am. Y ou will then hear your setting confir med. Press the ✘ button[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 15 Using the telephone Call timer Making and receiving calls T o make an external call Press the T ALK button. Y ou will hear the dial tone and the display will show the EXT symbol. Enter the number you want. Or T o end a call Press the T ALK button. Or Place the handset back on the base.[...]

Press the  button. Press the UP or DOWN button until you reach the required level. Press the  button to confir m the selected level. Press and hold the ✘ button to retur n to the idle scr een. Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 16 T o adjust the earpiece volume During a call: Y ou can adjust the earpiece volume. Th[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 Press the  button to enter the menu. Press the DOWN button until the display shows PHONEBK . Press the  button. The display will show ADD , press the  button. The display shows NAME? Enter the name using the letters on the keypad. Names can be no longer than 8 characters. Enterin[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 18 T o dial a number from the Phonebook Press the PHONEBOOK button to enter the phonebook. Use the UP or DOWN button to find the entr y you want. Or To search alphabetically , press the relevant keypad number , e.g. to find TOM , press the 8 button and scroll through the entries under T .[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 19 T o delete a Phonebook name and number Press the  button to enter the menu. Press the DOWN button The display will show PHONEBK , press the  button. Use the DOWN button to scroll to DELETE and press the  button. Use the UP and DOWN buttons to scroll through to the entr y you w[...]

20 USING YOUR PHONE Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 T o page a handset from the base Please remove the handset from the base unit (to access the PAG E button which is situated under neath the handset). Press the PA G E button on the base. The handset(s) will ring. To end paging: Press the PA G E button again. Or Press a[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 21 Handset settings T o adjust the handset ringer volume There are 5 levels to choose from ( 1-5 ), or you can tur n the ringer of f altogether . Press the  button to enter the menu. Use the DOWN button to scroll to HANDSET and press the  button. Use the DOWN button to scroll to RIN[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 22 T o set the external or internal ringer melody There are 5 melodies to choose from and you have the option to choose a dif ferent melody for exter nal and inter nal calls. Press the  button to enter the menu. Use the DOWN button to scroll to HANDSET and press the  button. Use the[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 23 T o set the handset language Use the DOWN button to scroll to HANDSET and press the  button. Use the DOWN button to scroll to LANGUAGE and press the  button. Use the UP or DOWN button to scroll through the language options. Press the  button to confir m your choice. Y ou will [...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 24 T o adjust the base ringer volume There are 5 levels to choose from ( 1-5 ), or you can tur n the ringer of f altogether . Press the  button to enter the menu. Use the DOWN button to scroll to SETUP and press the  button. The display will show BASE VOL . Press the  button. Use[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 25 T o select a base station If a handset is registered to more than one base station, you can select which base your handset will use. For more infor mation on registering your handset to another base, see page 49 . Press the  button to enter the menu. Use the DOWN button to scroll to[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 26 This will reset: Earpiece volume 3 Handset & Base ringer volume 3 Handset & Base melody 1 PIN code 0000 Handset name SYNERGY Handset language ENGLISH Button beeps ON Batter y low indicator beeps ON Out of range war ning beeps ON Auto answer ON Dialling mode DTMF Pause after pic[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 27 Caller Display If you subscribe to a Caller Display Ser vice you can see who is calling you on your handset display , as well as the time and date of their call. If you have stored a name to go with the number in your handset phonebook, the name will be displayed instead. Please ensure[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 Press the DOWN button to enter the Calls list. Use the UP or DOWN button to scroll to the number you want. When the number you want to store is displayed press the  button. The display shows the date and time of the call. Press the  button again, the display shows ADD . Press the ?[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 29 T o delete all numbers from the Calls list Press the DOWN button to enter the Calls list. Press the ✘ button. The display will show DEL ALL . Press the  button. The display will show EMPTY for 2 seconds. M e n u S e c r e c y C a l l s T o delete a number from the Calls list Press[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 30 Other services • Call my bill • Call Bar ring* • Call Diversion* • Charge Advice • Reminder Calls* • Three-way Calling • Call Retur n 1471 *A quar terly fee is chargeable for these ser vices. For more infor mation about these Select Ser vices, call BT on Free fone 0800 80[...]

31 Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 Message display on the base station The table opposite provides an explanation of what is shown on the base station display . Y our Synergy 700 can digitally r ecord up to 13 minutes of messages, with each message lasting a maximum of 3 minutes. As well as recor ding incoming messages,[...]

32 Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 T o switch the answering machine ON/OFF Press and release the ANSWER ON/OFF button to switch ON or OFF . If you hear “Answer on, your outgoing message is....” the answering machine is switched on and is ready to answer incoming calls and recor d any messages, unless Answer Only is [...]

33 Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 Audible Message alert When new messages have been received, your Synergy 700 will beep ever y 10 seconds (when audible message is switched ON). The volume of the beep is at the volume you have set for the loudspeaker . The default setting is OFF . T o change the answer delay setting Pr[...]

34 Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 Outgoing messages The outgoing message is the message a caller first hears when the answering machine picks up their call. Y our Synergy 700 comes with 2 pre-r ecorded outgoing messages to choose from as follows: Answer and Record Y our Synergy 700 has a pr e-set Answer and Record outg[...]

35 Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 After the tone, speak your outgoing message into the handset. Press # when you have finished. Y ou will hear a long beep, (throughout recor ding r will flash on the base unit display). The prompt will announce, “Y our outgoing message is” and then play your message. The display wil[...]

T o select your outgoing messages via the base unit Press and hold the ANSWER ON/OFF button until you hear , “Please select outgoing message” , then release the button. Either To set Answer and Record , press and release the  Skip button. Or To set Answer Only , press and release the SKIP  button. Y our chosen setting will be announced ov[...]

37 Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 T o select your Answer and Record outgoing message via the handset Press the  button twice . Press the 8 button. To select Answer and Record outgoing message, press the 5 button. The prompt will announce, “Y our outgoing message is ....... ” followed by ........ – To hear main[...]

38 Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 T o delete your own outgoing message and re-instate the pre- recorded outgoing message via the handset Pick up the handset. Press the  button twice . Press the 8 button. The prompt will announce, “To play outgoing message, press 2”. Press the 2 button. The selected outgoing mess[...]

39 ANSWER MACHINE Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 Using the Synergy 700 answering machine via the base unit Del T o playback messages Press the PLA Y button. The prompt will announce, “Y ou have (n) messages”. Y our message(s) will be played back, star ting with the first message received. At the star t of each mess[...]

40 ANSWER MACHINE Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 T o skip forward and backward through messages (including fast playback) During playback: Press the SKIP  button to skip for wards to the next message. If you press and hold the SKIP  button the cur rent message will be played at 1 1 / 2 times the speed (fast playb[...]

41 ANSWER MACHINE Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 Call screening Y ou can let your answering machine pick up a call, even if you are in. This allows you to identify the caller and decide whether to take the call. Make sure the volume on the base unit is set to an audible level, see page 32 . Allow the incoming call to b[...]

42 ANSWER MACHINE Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 Y ou can use your Synergy 700 for a variety of functions: to listen to your messages; delete, skip for ward or backward; r ecord a memo or new outgoing message, and to screen incoming calls. Accessing your messages from the handset Use the table on page 43 for instr ucti[...]

T o play new messages Pick up the handset. Press the  button twice . Y ou will hear the main menu announcement from the handset earpiece. Press the 3 button to play all new messages. 3 D E F M e n u 43 ANSWER MACHINE Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 T o playback messages Pick up the handset. Press the  button twice[...]

44 ANSWER MACHINE Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 T o delete individual messages during playback Press the 5 button during message playback to delete an individual message. The prompt will announce, “Message deleted”. T o delete all messages When all messages have been played the prompt will announce, “End of mess[...]

45 ANSWER MACHINE Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 Call screening/Call intercept Y ou can let your answering machine pick up a call, even if you are in. This allows you to identify the caller and decide whether to take the call. Make sure the volume is set to an audible level, see page 32 . Allow the incoming call to be [...]

46 REMOTE AC CESS Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 Y ou can tur n your Syner gy 700 answering machine on and of f and listen to your messages from any Touchtone TM telephone. T o pr otect your privacy , messages can only be accessed by entering a 3-digit security code. The pre-set code is 000 and can be changed. If you c[...]

47 REMOTE AC CESS Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 Operating the answering machine When you have accessed your answering machine, you can operate it using the keypad numbers on the phone you are using. Time saver The T ime saver feature is useful if you are out and want to ring in and check if you have received any new m[...]

48 REMOTE AC CESS Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 The Remote access main menu The main menu lets you operate a range of answering machine functions. Simply follow the instr uctions as announced: “To play all messages, press 2”. “To play new messages, press 3”. “To skip back during messages, press 4”. “To d[...]

Up to 5 handsets can be registered and operated from any one Synergy 700 base. This allows you to make inter nal calls between two handsets while a third is making an exter nal call. Each handset can be registered on up to 4 bases. Each additional handset you purchase must be registered with the base. Y our handset supplied is pr e-registered as Ha[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 50 T o de-register a handset from the base Press the  button to enter the menu. Use the DOWN button to scroll to SETUP and press the  button. Use the DOWN button to scroll to DEL HS and press the  button. The display will show PIN? Enter your 4-digit PIN. Press the  button. Us[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 51 Internal calls If you have multiple handsets registered to the base you can make inter nal calls between handsets. T ransferring calls Y ou can transfer an exter nal call to another handset registered to the base. T o make an internal call to another handset Press the INT button. Enter[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 52 Three-way conversation Y ou can talk to one exter nal caller and another inter nal caller at the same time on your handset. Please note that you can only use this feature with Synergy 600 and Synergy 700 handsets. During a call with an external caller: Press the INT button. Y our calle[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 53 Help Do not immerse the batter y pack in water or throw it into a fire, or dispose of it with ordinar y domestic refuse. BT accepts no responsibility for damage caused to your Synergy handset by using any other type of batter y pack. No display appears. The batter y pack may be flat or[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 54 Are you using the cor r ect power adaptor? Synergy 700 base station power supply is Item Code 005391. Cannot adjust an option in the base station. Is someone else making changes via another handset? Have you pressed the  button to confir m your selection? If you are still experienci[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 55 General information Y our Synergy 700 is guaranteed for a period of 12 months from the date of purchase. Subject to the ter ms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the Synergy 700, or any component th[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 56 How many telephones can you have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Y our Synergy 700 has a REN of 1. A total REN of 4 is allowed, if the total REN of[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 57 T o automatically insert a pause after an access code Press the  button to enter the menu. Use the DOWN button to scroll to SETUP . Press the  button. Use the DOWN button to scroll to PABX . Press the  button. Use the DOWN button to scroll to PBX 1 . Press the  button. Disp[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 Accessories and spares for your Synergy 700 are listed below . All items are available from the Synergy Helpline on 08706 058 047. • Adaptor • Batter y pack • Batter y cover • User guide • Line cord Accessories and spares for the Synergy DECT T elephone range 58 GENERAL INFORMAT[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 59 Index A ccessories 58 Additional handsets 49 Answering machine answer delay 32 audible message aler t 33 base unit loudspeaker 32 call screening 41, 45 loudspeaker volume 32 memos 44 message display on base 31 on/of f 32 outgoing messages 34 pause playback 39 set day and time 13 skip b[...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 60 Delete calls list 29 messages via base 40 messages via handset 44 own outgoing message 37-38 phonebook numbers 19 De-register 50 Dialling mode 57 Display icons 3 E arpiece volume 16 End a call 15 F ast message playback 40 G uarantee 55 H andset settings keypad beeps on/of f 21 language[...]

61 Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 R ecall 56 Receive a call 16 Record outgoing message 34-36 memo 44 Redial 16 Register handset to another base 49 Remote access 46 REN (Ringer Equivalence Number) 5 6 Reset handset/base 26 Retur ning your Synergy 700 55 Ring delay 32 Ring priority 52 Ringer melody 22 Ringer volume 21 S [...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 R& TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC. Declaration [...]

Synergy 700 user guide ~ 7th Edition ~ 13th May ’02 ~ 4411 Offices worldwide The telecommunications ser vices described in this publication are subject to availability and may be modified from time to time. Ser vices and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in thi[...]