Canon MP610 Series manual

Photo All-In-One Quick S t art Guide The following ink tanks are compatible with this product. For information on product specificat ions, please visit ou r website at www .usa.canon.com QT5-1 125-V01 XXXXXXXX ©CANON INC.2007 PRINTED IN THAILAND Quick St art Guide series[...]

Getting Help from Canon Help Us Help Y ou Better Before you cont act Canon, please record the following information. Serial Number (located on the inside of the product): ________________________________________ Model Number (located on the top of the product): __________________________________________ Setup CD-ROM number (located on the CD-ROM): [...]

Photo All-In-One Quick St art Guide[...]

Canon PIXMA MP610 series Photo All-In-One Quick S tart Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. wi th all rights reserved. Under the copyright laws, this manual may not be reproduced in an y form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2007 Canon U.S.A., Inc. Disclaimer Canon U.S.A.,[...]

T able of Content s 1 Before Using the Machine ............................. 2 How to Naviga te Menus on the LCD .............. 2 Turning the Machine On and Off ................. ... 5 Handling the Ori ginal Document ..................... 6 Loading Printin g Paper .... ......................... ...... 8 Hints for Handling the Paper Sources ........[...]

2 Before Using the Machine Before Using the Machine How to Navigate Menus on the LCD Y ou can display the menu screen or setting screen and u se various functions on the LCD. This section describes about the basic operation of the menu screen and buttons on the Operatio n Panel. (1) HOME screen (2) Function buttons See “Operation of Other Buttons[...]

3 Before Using the Machine Y ou can select the following modes on the HOME screen: Copy: Y ou can copy in variou s layouts. See “Copying” on page 24. Scan: Y ou can save the scanned data to a connected computer using the Operation Panel. See “S canning Images” on page 38. Photo index sheet: Y ou can easily print the photos from a memory car[...]

4 Before Using the Machine z Display the Print Instructi on Using th e Navigation Menu When you do not know how to use the print functi on for the fr equent use or how to refill paper , you can easily get the explanat ion from the navigation menu. 1 Press the NA VI button. The NA VI screen is displayed. 2 Select a menu you would like to use, then p[...]

5 Before Using the Machine T urning the Machine On and Off T urn on the machine before pr inting.  T urning on the Machine Before turning on the machine, confirm the following. z The Print Head and ink tanks are installed into place. If you are using the machine connected to a computer, confirm also the following. z The machine is connected to y[...]

6 Before Using the Machine Handling the Original Document This section describes how to load t he or iginal document on the Platen Glass.  Original Document Requirements The original documents you load on the Platen Gl ass for copying or scanning must meet these requirements:  Loading Original Document s Load originals to copy or scan on the [...]

7 Before Using the Machine 2 Gently close th e Document Cover . Note The machine can not scan the sha ded area in th e figure belo w . (A) (B) (A) 0.04 inches / 1 mm (B) 0.04 inches / 1 mm[...]

8 Before Using the Machine Loading Printing Paper This section describes how to load printing paper in the Rear Tray and the Cassette.  Using S pecialty Media Canon recommends that you use Canon genuine media to ensure optimal print qua lity . Note z At purcha se, the machine is set to feed from the Rear T ray . If you are printi ng without chan[...]

9 Before Using the Machine  Paper Handling z Recommended Paper and Requirements *1 Paper with a Model Number is Canon specialty media. Refer to th e instruction manual supplied with the paper for detailed information on the printable side and notes on handling paper . For information on th e paper sizes av ailable for each Canon genuine paper , [...]

10 Before Using the Machine *2 Proper feeding of paper may not be possi ble at the maximum capacity depending on the type of paper or environmental conditions (eit her very h igh or low temperature and humidity). In such cases, reduce the sheets of paper you load at a time to around half. *3 Available only when printing from your computer . *4 When[...]

11 Before Using the Machine z Paper that is not rectangular z Paper bound with staples or glue z Paper with adhesives z Paper decorated with glitter , etc. Hint s for Handling the Paper Sour ces This machine offers two paper sources to load printing paper; the Rear Tray (A) and the Cassette (B). Here are some hints for handling these paper s ources[...]

12 Before Using the Machine  If Y ou Print Regularly on Photo Paper as well as on Plain Paper If you use photo paper as much as plain paper , you can load photo paper in the Rear Tray and plain paper in the Cassette. This way , you can switch the paper source according to the type of paper just by pressing the Paper Feed Switch . Y ou can also s[...]

13 Before Using the Machine  If Y ou Print Mainly on Plain Paper Y ou can load plain paper of the same size in bot h paper sources, and set the printer driver to automatically switch the paper source when ei ther paper source runs out of paper during printing. (A) Rear Tray: Load plain paper (B) Cassette: Load plain paper (B) ( A )[...]

14 Before Using the Machine Changing the Paper Source Each time you press the Paper Feed Switch , the paper source to be used switches between the Rear T ray and the Cassette. The paper feeds from the paper source whose lamp is lit. (A) Rear T ray lamp (B) Cassette lamp (C) Paper Feed Switch Import ant When Printing from Y ou r Computer If a settin[...]

15 Before Using the Machine Loading Paper  Loading Paper in the Rear T ray 1 Flatten the four corners of the paper before loading it. Import ant z If you cut plai n paper to 4" x 6" / 101.6 x 15 2.4 mm, 5" x 7" / 127. 0 x 177.8 mm, or 2.13" x 3.39" / 54.0 x 86 .0 mm (credit card-s ize) for a trial p rint, it can cau[...]

16 Before Using the Machine 2 Prepare to load paper . (1) Open the Sheet Feeder Cover and pull out the Paper Support. Put your finger in the rounded indent of the Paper Support and pull it out until it stops. (2) Open the Paper Output Tr ay . Put your finger in the indent on the top of the Paper Output Tray and open it gently . (3) Open the Output [...]

17 Before Using the Machine  Loading Paper in the Cassette Some types and sizes of paper are not loadable in the Cassette and require the use of the Rear T ray . If you intend to use only the Casse tte, chec k for any usage restrictions in advance. See “Paper Handling” on page 9. 1 Flatten the four corners of the paper before loading it. See[...]

18 Before Using the Machine 4 Insert the Cassette into the machine. Push the Cassette all the way into the machine. 5 Prepare the Paper Output T ray . (1) Open the Paper Output Tr ay . Put your finger in the rounded indent of the Paper Output Tray and open it gently . (2) Open the Output Tray Extension. (3) Press the Paper Feed Switch so that the C[...]

19 Before Using the Machine Loading Envelopes Use either European DL or US Comm. Env . #10-sized envelope.  Loading Envelopes in the Re ar T ray 1 Prepare the envelopes. z Press down on all four corners and edges of the envelop es to flatten them. z If the envelopes are curled, hold the opposite cor ner s and gently twist them in the opposite di[...]

20 Before Using the Machine 2 Load the envelop es. (1) Load the envelope against the Cover Guide (the right side of the Paper Support). Load with the address side facing UP and the rear flaps DOWN on the left. Up to 10 envelopes can be loaded at once. (2) Pinch the Paper Guide and slide it against the left side of the envelope. (3) Press the Paper [...]

21 Before Using the Machine  Loading Envelopes in the Ca ssette 1 Prepare the envelopes. See “Prepare the envelopes” on page 19. 2 Load the envelop es. (1) Align the envelope stack against the right side of the Cassette. Load with the address side facing DOWN. The flap of the envelope will appear facing UP on the left side. Up to 5 envelopes[...]

22 Before Using the Machine Loading Small-Sized Paper Y ou can use 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, and Credit card-sized pap ers . z Loading Small-Sized Paper in the Re ar T ray (1) Load the small-sized paper against the Cover Guide (the right side of the Paper Support) with the print side facing UP . (2)[...]

23 Before Using the Machine z Loading Small-Sized Paper in the Ca ssette (1) Align the paper stack against the right side of the Cassette with the print side facing DOWN. (2) Slide the Paper Guides against the sides of the paper stack. (3) Press the Paper Feed Switch so that the Cassette lamp li ghts. (4) S pecify the page size and media type setti[...]

24 Copying Copying Making Copies This section describes the basic procedure to make copies. For details, refer to “Copying” in the User ’s Guide on-screen manual. 1 T urn on the ma chine. See “T urning the Machine On and Off” on page 5. 2 Make sure that Copy is selected on the HOME screen, then press the OK button. 3 Load paper . See “L[...]

25 Copying (3) Page size Select the page size of the loaded paper . (4) Media type Select the media type of the loaded paper . (5) Print quality Adjust print quality according to the original. (6) Paper source Select the paper source. Before printing, confirm that the location where you h ave loaded paper is selected as the paper source. Using Usef[...]

26 Printing from a M emory Card Printing from a Memory Card Memory Cards Supporte d by This Machine The following memory cards are compatible with this machine. *1 Use the special adapter provided with the card. *2 Use “SD Card Adapter” provided with t he card. *3 Requires purchase of a separate compact flash card adapter for xD-Picture Cards. [...]

27 Printing from a M emory Card Inserting the Memory Card 1 T urn on the ma chine. See “T urning the Machine On and Off” on page 5. 2 Open the Card Slot Cover . 3 Insert only on e memory card in to the Card Sl ot. z How to insert Insert a memory card with the labeled side facing to the right. *1 Be sure to attach the memory card to the special [...]

28 Printing from a M emory Card 4 Confirm that the Access lamp has lit up. 5 Close the Card Slot Cover . Removing the Memory Card 1 Open the Card Slot Cover . 2 Make sure that the Access lamp is lit, then remove the memory c ard. 3 Close the Card Slot Cover . Printing Photographs Saved on a Memory Card 1 Prepare for printing. (1) T urn on the machi[...]

29 Printing from a M emory Card (3) Repeat steps (1) and (2) to specify the number of copies for each photo. (4) Press the OK button. 5 S tart printing. (1) Confirm the print setting. T o change the settings, select the item and press the OK button. (2) Confirm the total number of copies for the selected photos. (3) Press the Color button. The spec[...]

30 Printing from a M emory Card z Advanced Print Settings Screen When you press the left Function button in the print settings confirmation screen, the Auto image fix screen is displayed. When Auto image fix ON is selected, the scene or p erson’s face of a shot photo is recognized and the most suitable correction for each photo is made automatica[...]

31 Printing from a M emory Card (1) Date *1 Activate/deactivate to print the shooting da te on a photo. (2) File no. *1 Activate/deactivate to print the file no. on a photo. (3) Red eye correc. *1 Corrects red eyes in portraits caused by flash photography . (4) Vivid photo *1 Makes green and blue more lively . (5) Photo opt. pro *1 Automatically op[...]

32 Printing from a M emory Card Using Useful Printing Functions Layout print Prints photos you pasted in the specified layout. Sticker print Prints your favorite photo with a frame on Canon Photo S tickers. DPOF print Prints according to the Digital Print Order Format (DPOF) settings on your digital camera, if you have specified them. Captured info[...]

33 Printing from a M emory Card Printing by Using the Photo Index Sheet 1 T urn on the ma chine, and load A4 or Letter-sized plain paper . See “T urning the Machine On and Off” on page 5 and “Loading Printing Pap er” on page 8. 2 Make sure that the proper paper source is selected. See “Changing the Paper Source” on page 14. 3 Select Pho[...]

34 Photo Printing from Printed Photo Photo Printing from Printed Photo Y ou can scan printed photos, specify the number of copies with viewing them on the LCD, and pr int them. 1 T urn on the ma chine. See “T urning the Machine On and Off” on page 5. 2 Select Easy photo reprint on the HOME scre en, then press the OK button. 3 Lift the Document [...]

35 Photo Printing fr om Printed Photo 8 S tart printing. (1) Confirm the print setting. T o change the settings, select the item and press the OK button. (2) Confirm the total number of copies for selected photos. (3) Press the Color button to print in color, or the Black button to print in black & white. The specified number of copies of each [...]

36 Printing from Your Computer Printing from Y our Computer This section describes procedure for basic printing. Printing with Windows 1 T urn on the ma chine and load the paper in the machine. See “T urning the Machine On and Off” on page 5 and “Loading Printing Pap er” on page 8. 2 Create a document or open a fi le to print using an appro[...]

37 Printing from Your Computer Printing with Macintosh 1 T urn on the ma chine and load the paper in the machine. See “T urning the Machine On and Off” on page 5 and “Loading Printing Pap er” on page 8. 2 Create a document or open a fi le to print using an appropriate app lication software. 3 Select Page Setup on the application software’[...]

38 Scanning Images Scanning Images Y ou can scan images from the machine to a com puter without printing the m and save them in popular image types, such as JPEG , TIFF , bitmaps, or PDF . If you are scanning printed text, you can use the OCR (Optical Character Recognition) software to convert it to text data. Scanning Methods Y ou can select from [...]

39 Scanning Images 5 Select the docume nt type, then press the OK button. 6 Select the scan ope ration, then press the OK button. 7 Press the Color or Blac k button. The operation to be performed after scanning the original depends on the scan operation setting you have selected in step 6. For details on how to modify the operation settings, re fer[...]

40 Printing Photographs Directly from a PictBridge Compliant Device Printing Photographs Directly from a PictBridge Compliant Device Y ou can connect a PictBridge compliant device such as a dig ital camera, camcorder , or mobile phone using a USB cable recommended by the device’s manufacturer , an d print recorded images directly without using a [...]

41 Printing Photographs Directly from a PictBridge Compliant Device 2 Connect the PictBridge compliant device to the machine. (1) Make sure that the PictBridge compliant device is turned off. (2) Connect the PictBridge compliant device to the machine using a USB cable recommended by the manufacturer of the device. The device turns on automatically [...]

42 Printing Photographs Directly from a PictBridge Compliant Device About PictBridge Print Settings  Settings on a Pic tBridge Compliant Device This section describes the print settings on a PictBridge compliant device. When operating the device, be sure to follow the instruct ions giv en in the instruction manual of your PictBridge compliant de[...]

43 Printing Photographs Directly from a PictBridge Compliant Device z Layout Setting V arious layout options ar e available. z Bordered/Borderless: Y ou can select whether or not to print an image with a border. z N-up: Y ou can use this option when printing on sticker paper , or A4- or Letter-sized paper . S ticker paper: When you select 10 x 15 c[...]

44 Printing Photographs Directly from a PictBridge Compliant Device  Setting on the Machine This section describes the PictBr idge print settings on the machine. Set the print settings to Default on the PictBrid ge compliant device when you want to prin t according to the settings on the machine. z Displaying the PictBridg e Settings Screen and [...]

45 Printing Photographs Directly from a PictBridge Compliant Device z Setting Items *1 Set the items in this column to Default on the PictBridge compliant device when you want to make settings on the machine. *2 When Manual correction is selected, t he items (5) to (14) are available to specify . No. Setting Item Description Corresponding Setting o[...]

46 Routine Maintenance Routine Maintenance Replacing an Ink T ank This section explains the way to confirm the in k status and the procedure to replace ink tanks. When ink runs out or other errors occur , an error me ssage is displayed on the LCD to inform you of the error . See “An Error Message Is Displayed on the LCD” on page 70 and confirm [...]

47 Routine Main tenance An error message may be displayed on the LCD during printing. z With the Ink Lamp s Y ou can confirm the status of each ink tank by the ink lamps. Open the Scanning Unit (Printer Cover) of the machine to confirm how the ink lamps light or flash. z Ink lamp is on The ink tank is correctly set and there is enough ink remaining[...]

48 Routine Maintenance  Replacing Ink T anks When ink tanks run out of ink, replace them using the following steps. 1 Open the Paper Outpu t T ray . (1) Put your finger in the rounded indent of the Paper Output Tray and open it gently . 2 Make sure that the machine is turned on, a nd lift the Scanning Unit (Printer Cover) until it stops. The Pri[...]

49 Routine Main tenance 4 Remove the ink tank whose lamp is flashing fast. (1) Push the tab and remove the ink tank. 5 Prepare the replacement tank. (1) Remove the new ink tank from its p ackaging. (2) Pull the orange tape (B) in the direction of the arrow to peel off the protective film. (3) Remove the film (C) completely . (4) Remove the orange p[...]

50 Routine Maintenance 6 Install the ink tank. (1) Insert the front end of the ink tank into the Print Head. (G) Make sure the position of the tank matches the label. (2) Press on the mark on the ink tank until the ink tank snaps firmly into place. (3) Make sure that the ink lamp lights up red. 7 Close the Inner Cover . 8 Gently close the Scanning [...]

51 Routine Main tenance Keeping the Best Printing Result s T o avoid dr ying of the Print Head and cl ogging of the no zzles, note the following.  When Y ou T urn Off the Machi ne Follow the procedure below to turn o ff the machine. (1) Press the ON/OFF button to turn off the machine. (2) Confirm that the Power lamp has gone out. This takes a fe[...]

52 Routine Maintenance When Printing Becomes Fain t or Colors Are Incorrect When printing becomes faint or colors are incorrect even if ink r emains in the ink tanks, the print head nozzles are probably clogged. Print the nozzle c heck pattern to confirm the condition of the nozzles and then perform Print Head Cleaning. If print results are not sat[...]

53 Routine Main tenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. 1 Make sure that the machine is turned on, the n load a sheet of A4 or Letter-sized plain paper in the Rear T ray or Cassette. 2 Open the Paper Output Tray , and then open the Output Tray[...]

54 Routine Maintenance Examining the Nozzle Check Pattern Examine the nozzle check pattern, and perform cleaning if necessary . 1 Check the nozzle check pattern you printed. (1) Check if lines in this pattern are missing. (A) Good (B) Lines are missing (2) Check if there are white streaks in this pattern. (C) Good (D) White streaks present Note If [...]

55 Routine Main tenance 2 The confirmation scre ens for white streaks and missing lines are displa yed alternately . Select the p attern that is closer to the no zzle check pa ttern that you printed. z If There Are No Missing Lines and No White Streaks (1) Select All A and press the OK button. The LCD returns to the Maintenance scre en. z If Lines [...]

56 Routine Maintenance Print Head Cleaning Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzle s and restores the print head condition. Note that cleaning the Print Head causes used ink to be absorbed in t he ink absor ber . Cleaning the Print H ead consumes ink, so p[...]

57 Routine Main tenance Print Head Deep Cleaning If print quality does not impr ove by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cl eaning the Print Head causes used ink to be absorbed in the ink absorber . Print Head Deep Cleaning consu mes more ink than standard Print Head Cleaning, so[...]

58 Routine Maintenance Aligning the Print Head If ruled lines are printed misaligned or print result s are otherwise unsatisfactory , adjust the print head position.  Automatic Print Head Alignment 1 Make sure that the machine is turned on, and then load tw o sheets of supplied paper or A4/Letter-sized Canon Matte Photo Paper MP-101 with the pri[...]

59 Routine Main tenance  Manual Print Head Alignment If the results of Automatic Print Head Alignment are not satisfactory , follow the procedure below to perform Manual Print Head Alignmen t. For details on performing Automatic Print He ad Alignment, see “Automatic Print Hea d Alignment” on page 58. 1 Make sure that the machine is turned on[...]

60 Routine Maintenance 5 Look at the first prin tout, and then adjust the print head position. (1) Check the printe d patterns and use the [ or ] button to input the number of the pattern in column A that has the least noticeable vertical streaks. (2) Repeat the same procedure until you finish inputting the pattern number for columns B to G , then [...]

61 Routine Main tenance 6 Look at the second printout, and then adju st the print head position. (1) Check the printe d patterns and use the [ or ] button to input the number of the pattern in column H that has the least noticeable vertical streaks. (2) Repeat the same procedure until you finish inputting the pattern number for columns I to O, then[...]

62 Routine Maintenance (3) Confirm the displayed message and press the OK button. The fourth pattern is printed. 8 Look at the fourth printout, and then adjust the print head position . (1) Check the printe d patterns and use the [ or ] button to input the number of the pattern in column a that has the least noticeable horizontal streaks. (2) Repea[...]

63 Routine Main tenance Cleaning Y our Machine This section describes the cleaning procedure that is needed to maintain your machine.  Cleaning the Exterior of the Machine Be sure to use a soft cloth such as eyeglas ses cleaning cloth and wipe off dirt on the surface with it gently . Smooth out wrinkles on the cloth if necessary b efore cleaning[...]

64 Routine Maintenance  Cleaning the Paper Feed Roller ( Roller Cleaning) Clean the paper feed roller if paper is not fed pr operly . Cleaning the paper feed roller will wear the roller , so perform this only when necessary . 1 Make sure that the machine is turned on, and then remove any paper fro m the Rear T ray and Cassette. 2 Press the Paper[...]

65 Routine Main tenance 7 Repeat (4) and (5) in step 3 three times. The paper cleans the paper feed roller as it feeds through t he machine. If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the Rear T ray with a moistened cotton swab or the like. Rotate the roller (A) manually as you cle an it. Do not [...]

66 Routine Maintenance 4 Load this and only this sheet of paper in the Rear Tray with the open side to the fro nt. 5 Perform bottom plate cleaning. (1) Press the HOME button. The HOME screen is displayed. (2) Select Settings , then press the OK button. The Settings screen is displayed. (3) Select Maintenance , then press the OK button. The Maintena[...]

67 Routine Main tenance  Cleaning the Protrusions In side the Machine If protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton swab or the like. Caution Be sure to turn off the power and discon nect the power cord before cl eaning the mac hine.[...]

68 Troubleshooting T roubleshooting This section describes troubleshooting tips for problems you ma y encounter when using the machine. z “An Error Message Is Displayed on the LCD” on page 70 z “LCD Cannot Be Seen At All” on page 72 z “An Unintended Language Is Displayed on the LCD” on page 72 z “Cannot Install the MP Drivers” on pa[...]

69 Troubleshooting If an Error Occurs When the Machi ne Is Connected to a Computer When an error occurs in printing such as the ma chine is out of paper or paper is jammed, a troubleshooting message is displa yed automatically . T ake the appropriate act ion described in the message. The message may vary depending on the version of your Window s op[...]

70 Troubleshooting An Error Message Is Displayed on the LCD If an error message is displayed on the LCD, take the corresponding action described below. Message Action “There are no photos in memory card.” z There are no image data saved on the memory card that can be read by this machine. z The machine may not recognize the file if the file nam[...]

71 Troubleshooting “The ink absorber is almost full. Press OK to continue printing. Contact the service center .” The machine has a built-in ink absorber to hold the ink used during Prin t Head Cleaning, for example. This error message indicates that the ink absorber is nearly full. Press the OK button to cancel the error so you can continue pr[...]

72 Troubleshooting LCD Cannot Be Seen At All An Unintended Language Is Displayed on the LCD “The following ink tank cannot be recognized.” U043 U140 U150 z The ink tank is not installed. Install the ink tank. See “Replacing an Ink T ank” on page 46. z The ink tank is not comp atible with this machine. (The lamp on the ink tank is off.) Inst[...]

73 Troubleshooting Cannot Inst all the MP Drivers Cause Action Unable to proceed beyond the Printer Connection screen. If you were unable to proceed beyond the Printer Connection screen, f ollow the procedure below to reinstall the MP Drivers. (1) Click Cancel on the Printer Connection screen. (2) Click Start Over on the Inst allation Failure scree[...]

74 Troubleshooting Cannot Connect to Computer Properly  Printing Speed Is Slow / USB 2.0 Hi-S peed Connection Does Not W ork  “This device can perform fast er” Message Is Displayed Cause Action Y our system environment is not fully compatible with USB 2.0 Hi-S peed. If your system environment is not fully compatible with USB 2.0 Hi-Speed,[...]

75 Troubleshooting Print Result s Not Satisfactory If the print result is not satisfactory such as white streaks, misalig ned lines, and uneven colors, confirm the paper and print quality settings first. z Check 1: Do the page size and type sett ings match the si ze and type of the loaded p aper? When these settings are incorrect, you cannot obtain[...]

76 Troubleshooting  Printing Does Not S tart/Print ing Is Blurred/Colors Are Wrong/S traight Lines Are Misaligned  White Str eaks  Printed Paper Curls or Has Ink Blot s  Printed Surface Is Scratched/Paper Is Smudge d Cause Action Ink tank is empty . See “An Error Message Is Displayed on the LCD” on page 70 to identify the ink error [...]

77 Troubleshooting Inside of the machine is dirty . When performing duplex printing, if the specified page size does not match the actual size of paper loaded in the paper source, the inside will become stained with ink, causing printed paper to become smudged. Perform the Bottom Plate Cleaning to clean the inside of the machine . For details on cl[...]

78 Troubleshooting  Colors Are Uneven or Str eaked The Print Result Not Sa tisfactory When Copying If these do not resolve the problem, also see “Print Results Not Satisfactory” on page 75. Printing on thick paper . Selecting the Prevent paper abrasion setting will widen the clearance between the Print Head and the loaded paper. If you notic[...]

79 Troubleshooting Printing Does Not St art Cause Action Ink tank is empty . See “An Error Message Is Displayed on the LCD” on page 70 to identify the ink error , and then take the appropriate action depending on the error condit ion. Ink tank not installed in proper position. Open the Scanning Unit (Printer Cover) and check the ink lamps. If t[...]

80 Troubleshooting Machine Moves But Ink Is Not Ejected Cause Action Print Head nozzles are clogged. See “When Printing Becomes Faint or Colors Are Incorrect” on page 52 and perform any necessary maintenance operations. Ink tank is empty . See “An Error Message Is Displayed on the LCD” on page 70 to identify the ink error , and then take th[...]

81 Troubleshooting Paper Does Not Feed Properly Paper Does Not Feed from the Paper Source S pecified in the Printer Driver Cause Action Printing on inappropriate type of paper . Check to see if the paper you are printing on is not too thick or curled. See “Paper Handling” on page 9. Paper Feed Roller is dirty . Clean the Paper Feed Roller . Cle[...]

82 Troubleshooting Paper Jams Cause Action Paper jammed in the Paper Output Slot or the Rear Tray . Remove the paper following the procedure below. (1) Slowly pull the paper out, either from the Rear T ray or from the Paper Output Slot, whichever is easier . z If the paper tears and a piece remains inside the machine, open the Scanning Unit (Printe[...]

83 Troubleshooting Landscape 4" x 6" / 101.6 x 152.4 mm paper loaded in the Cassette jammed inside the machine. Always load 4" x 6" / 101.6 x 152.4 mm media in portrait orien tation regardless of the printing orientation. Remove the paper following the procedure below. (1) Turn of f the machine, and then open the Rear Cover . (2[...]

84 Troubleshooting Paper jammed inside the machine at the transport unit. Remove the paper following the procedure below. (1) Open the Rear Cover. (2) If you can see the jammed paper, slowly pull the p aper out. z Be careful not to touch the components inside the machine. z If you cannot pull the paper out, turn the machine off and turn it back on.[...]

85 Troubleshooting Paper jammed inside the machine at the Duplexing Transport Unit. Remove the paper following the procedure below. (1) Remove the Cassette. If the paper is loaded in the Rear Tray , remove th e paper from the Rear Tray and close the Sheet Feeder Cover. (2) St and the machine with the left side down. (3) Slowly pull the jammed paper[...]

86 Troubleshooting Error Message Appears on the Computer Screen  Writing Error/Output E rror/Communication Error  Error Regarding Auto matic Duplex Printing Is Displayed  Error Regarding Au tomatic Print Hea d Alignment Is Displa yed Cause Action The machine is not ready . Conf irm that the Power lamp is lit green. If the Power lamp is off[...]

87 Troubleshooting  Error No.: 300 Is Displayed  Error No.: 1700 Is Displayed  Error No.: 1851 Is Displayed Cause Action The machine is not ready . Conf irm that the Power lamp is lit green. If the Power lamp is off, turn the machine on. If the Power lamp is flashing green, the machine is initializing. Wait until the Power lamp stops flash[...]

88 Troubleshooting  Error No.: 1856 Is Displayed  Error No.: 2001 Is Displayed  Error No.: 2002 Is Displayed  Error No.: 2500 Is Displayed Error Message Appears on a PictBridge Compliant Device The following are the possible errors that may occur when print ing directly from a PictBridge compliant device, and the actions to resolve them[...]

89 Troubleshooting Error Message On PictBridge Co mpliant Device Action “Printer in use” If the machine is printing from the computer or warming up, wait until the jo b ends. When it is ready , the machine starts printing automatically . “No paper” Load paper in the paper source, or press the Paper Feed Switch to select the paper source whe[...]

90 Troubleshooting Cannot Print Properly through Infrared Communication The following are possible troubles that may occur when printing thr ough infrared communication. Cannot Print Properly vi a Bluetooth Communication T o troubleshoot printing thr ough Bluetooth communication, refer to the Bluetooth Guide on-screen manual. Cannot Print Properly [...]

91 Troubleshooting Scanning Problems  ScanGear W on’t St art  Other Scanning T roubles Refer to the Scanning Guide on-screen manual. Cause Action The scanner driver (ScanGear) is not installed. Follow the procedure described in your setup sheet to reinstall the MP Drivers.[...]

92 Appendix Appendix How to Use the Document ation Provided Printed Documentatio n Setup Sheet Be sure to read this sheet first. This sheet includes instru ctions for setting up your machine and getting it ready for use. Quick St art Guide (This guide) Read this guide when starting to use the mach ine. After following instructions in your setup she[...]

93 Appendix Reading the On-screen Manuals For detailed instructions on installing the on-screen manuals, refer to your setup sheet. Y ou can view the on-screen manuals in the following way: T o view the on-screen manual, double-click the XXX On-screen Manual shortcut icon on the desktop, or click Start > All Programs (or Programs ) > Canon XX[...]

94 Appendix S pecifications General S pecifications Printing resolution (dpi) 9600 (horizontal)* x 2400 (vertical) * Ink droplets can be placed with a pitch of 1/9600 inch at minimum. Interface USB 2.0 High S peed *1 / IrDA V er .1.2 *2 / Bluetooth 1.2 (Option) *2*3 / *1 A computer that complies with USB 2.0 Hi-S peed standard is required. Since th[...]

95 Appendix Scan Specificati ons (Platen Glass) Scanner driver TW AIN / WIA (Windows Vista or Windows XP only) Maximum scanning size A4/Letter , 8.5" x 1 1.7" / 216 x 297 mm Scanning resolution Optical resolution (horizontal x vertical) max: 4800 dpi x 9600 dpi Interpolated resolution max: 192 00 dpi x 19200 dpi Gradation (Input/O utput) [...]

96 Appendix z OmniPage SE: Windows 2000 Professi onal SP2 and SP3 not su pported z MP Navigator EX: QuickTime v6.4 or later is needed (Macintosh only) z Some functions may not be available with Windows Media Center . z T o upgrade from Wind ows XP to Windows Vist a, first uninstall software bundled with the Canon inkjet printer . Minimum System Req[...]

97 Safety Precautions Safety Precautions Please read the safety warnings and cautions prov ided in this manual to ensure that you use the machine safely . Do not attempt to use the mach ine in any way not describe d in this manual. Wa r n i n g z This produ ct emits low level magneti c flux. If you use a cardiac p acemaker and feel abno rmalities, [...]

98 Safety Precautions Cleaning the machine Use a damp cloth to clean the machine. Never use flammable solvents such as alcohol, benzene or thinners. If flammable solvents come in contact with electrical components inside the machine, it could cause a fire or electric shock. Always unplug the machine from the power outlet before cleaning the machine[...]

99 Safety Precautions Working around the machine Never put your hands or fingers in the machine while it is printing. Do not place any object on the machine. Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the machine. If any foreign object (metal or liquid) fall into t[...]

100 Safety Precautions Legal Limit ations on Use of Y our Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhau stive. When in doub t, check with a legal represe ntative in your jurisdiction. z Paper money z Money orders z Certificate s of deposit[...]

101 Safety Precautions Users in the U.S.A.  Regulatory Information FCC Notice (U.S.A. Only) For 120V , 60Hz model Model Number: K10306 This device complies with Part 15 of the FCC Ru les. Operation is subjec t to the following two conditions: (1) This device may not cause harmful in terference, and (2) this device must accept any interference re[...]

102 Safety Precautions This limited warranty shall only apply if the Pr oduct is used in conjun ction with compatible computers, peripheral equipment and software. Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty (“Separate W arranty” ). Repairs of such C[...]

103 Safety Precautions PURCHASER OF THE PRODUCT OR THE PERSO N FOR WHOM IT W AS PURCHASED AS A GIFT , AND ST A TES YOUR EXCLUSIVE REMEDY . Canon USA offers a range of customer technical support* options: z Interactive troubleshooting, e-mail technical s upport, the latest driver downloads and answers to frequently asked questions ( www.canontechsup[...]

104 Safety Precautions Canon U.S.A., Inc. One Canon Pla za Lake Success, NY 1 1042 USA Canon is a registered trademark of Canon Inc. ©2007 Canon U.S.A., Inc. Canon is a register ed trademark of Canon Inc. in the United St ates and may also be a registered trademark in other countries.[...]

105 Index Index A Appendix 92 B Before Using the Machine 2 C Cleaning inside 65 platen glas s and document cover 63 roller 64 Copying 24 L Legal Limit ations on Use of You r Product and Us e of Images 100 Loading Orig inal Document s 6 Loading Prin ting Paper Cassette 17 Envelopes 19 Loading Paper 15 Rear Tray 15 recommended pa per and requirements[...]

106 Index[...]

Getting Help from Canon Help Us Help Y ou Better Before you cont act Canon, please record the following information. Serial Number (located on the inside of the product): ________________________________________ Model Number (located on the top of the product): __________________________________________ Setup CD-ROM number (located on the CD-ROM): [...]

Photo All-In-One Quick S t art Guide The following ink tanks are compatible with this product. For information on product specificat ions, please visit ou r website at www .usa.canon.com QT5-1 125-V01 XXXXXXXX ©CANON INC.2007 PRINTED IN THAILAND Quick St art Guide series[...]