Cisco Systems 3560-C manual

Americas Headquarters Cisco Systems, In c. 170 West Tasman Drive San Jose, CA 951 34-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553-NETS (638 7) Fax: 408 527-0883 Catal yst 3560-C and 2960-C S witc h Hardw are Installation Guide Marc h 20 13 Text Part Number: OL -23803-02[...]

THE SPECIFICATION S AND INFORMATION REGARDING TH E PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITH OUT NOTICE. ALL STATEMENTS , INFORMATION, AND RECOMMENDATI ONS IN THI S MANUAL ARE BE LIEVED TO BE A CCURATE BUT ARE PRESENTED WI THOUT WARRANTY OF ANY KIND, EX PRESS OR IMPLIED. USERS MUST TAKE FULL RESPO NSIBILITY FOR THEIR APPLICATION OF ANY PRO[...]

iii Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 CONTENTS Preface vii Related Publication s i-viii Obtaining Documentation and Submitting a Serv ice Request i-viii CHAPTER 1 Product Overview 1-1 Switch Mode ls 1-1 Front Panel 1-2 10/100 and 10/100/1000 Fas t Ethernet Downlink Ports 1-5 PoE Ports (Switches with PoE Ports[...]

Contents iv Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 CHAPTER 2 Switch Installation 2-1 Preparing for Installation 2-1 Warnings 2-1 Installation Guidelines 2-3 Equipment That You Supply 2-4 Box Contents 2-4 Powering the Switch 2-4 Verifying Switch Operation 2-5 Mounting the Switch 2-5 On a Desk or Shelf (without Mou[...]

Contents v Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 Switch LEDs 3-2 Switch Connections 3-2 Bad or Damaged Ca ble 3-2 Ethernet and Fib er-Optic Cables 3-2 Link Status 3-2 10/100 and 10/100/1000 Po rt Connections 3-3 10/100 PoE or P oE+ Port Connections 3-3 SFP Module 3-3 Interface Settings 3-3 Ping End Device 3-3 Spa[...]

Contents vi Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Uninstalling the Cisco Microsoft Windows XP and 20 00 USB Driver C-6 Uninstalling the Cisco Microsoft Windows Vista and Windows 7 USB Driver C-6 Entering the In itial Configuration In formation C-7 IP Settings C-7 Completing the Setup Program C-7[...]

vii Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 Preface This guide describes the hardware features of the Ca talyst 3560- C and 2960-C switches. It describes the physical and performance ch aracteristics of the switc h, explains ho w to install it , and provid es troubleshooting i nformation. This guide does n ot descr[...]

viii Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Preface Related Publications Related Publications http://www .cisco.com/g o/cat3560c_docs http://www .cisco.com/g o/cat2960c_docs Note Before installing, conf iguring, or upgradin g th e switch, see the rele ase notes on Cisco.com for the latest information. • Release[...]

CH A P T E R 1-1 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 1 Product Overview The Catalyst 3560-C and 2960 -C of switches, also referred to as the switch , are Ethe rnet switches t o which you can connect de vices such as Cisco IP Phones, Cisco W ireless Access Points, workstations, and other net work devices such a[...]

1-2 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 1 Produ ct Overview Front Pan el Front Panel • 8 or 12 do wnlink Ethernet ports of one of these types: – 10/100 – 10/100/1000 – 10/100 PoE – 10/100 PoE+ – 10/100/1000 Po E – 10/100/1000 Po E+ • T wo 10/100/1 000 uplink ports o r two dual purpose p[...]

1-3 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 1 Product Overview Front Panel Figure 1 -1 Catalyst 2960CPD-8PT -L Fr ont Panel V iew Figure 1 -2 Catalyst 3560CG-8PC-S Fr ont P a nel View 1 Mode b utton 4 LEDs 2 USB mini-T ype B (console) por t 5 10/100 PoE ports 3 RJ-45 console port 6 10/100/1000 up link port[...]

1-4 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 1 Produ ct Overview Front Pan el Figure 1 -3 Catalyst 3560 CPD-8PT -S Fr ont P anel View Figure 1 -4 Catalyst 2960 C-12PC-L Front P anel View 1 Mode b utton 5 LEDs 2 USB T ype A port 6 10/100/1000 PoE p orts 3 USB mini-T ype B (console) por t 7 10/100/1000 up lin[...]

1-5 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 1 Product Overview Front Panel Figur e 1 -5 Catal yst 3560C -12PC-S F ront P anel V iew 10/100 and 10/100/1000 Fast Ethernet Downlink Ports Y o u can set the 10/100 ports t o operate at 10 or 100 Mb/s i n full-duplex or half-duple x mode. Y ou can set the 10/100/[...]

1-6 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 1 Produ ct Overview Front Pan el All 8 or 12 do wnlink ports on the Catalyst,35 60C G-8PC-S, 3560C- 8PC-S, and 3560C-12PC-S swit ches are PoE+ capable. The maximum switch power output is 123.2 W . Y ou can budget the PoE and PoE+: • 15.4 W of PoE output on eigh[...]

1-7 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 1 Product Overview Front Panel Figure 1 -6 P oE Pass-Thr oug h The av ailable switch PoE b udget depends upo n the PoE sent from the u plink switch. See Ta b l e 1 - 2 . 1 PoE or PoE+ uplink switch (Catalyst 3750-X sh own as an example.) 4 Catalyst 2960-C pro vid[...]

1-8 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 1 Produ ct Overview Front Pan el PoE Uplink Ports (Catalys t 2960CPD-8TT-L, 2960CPD-8 PT-L, and 3560CPD-8PT-S) The 10/100/1000 PoE upl ink ports on the Catalyst 296 0CPD-8TT -L and 2960CPD-8PT -L can receiv e po wer from a PoE or PoE+ switch. The 10/100/1000 PoE [...]

1-9 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 1 Product Overview Front Panel PoE-Capable Downlink Ports (Catalyst 2960C PD-8PT-L, 3560CG-8PC- S, 3560CPD-8PT-S, 2960C-8PC-L, 2960C-12PC-L, 3 560C-8PC-S, and 3560C-12PC-S) Depending upon the available PoE budget, these sw it ches can pow er other PoE-capable de [...]

1-10 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 1 Produ ct Overview Front Pan el • GLC-FE-100BX-U= • CWDM SFPs For information about SFP modules, see your SFP module documentation and the “Installing SFP Modules” section on page 2-31 . For cable specifications, see the “SFP Module Cables” section [...]

1-11 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 1 Product Overview Front Panel LEDs Y ou can use the switch system and port LEDs to monitor switch activity and performance. Switch Panel LEDs Figure 1 -8 Switc h LEDs 1 Mode button 5 SPD LED (speed) 2 SYST LED (system) 6 PoE LED 1 1. Applicable to switches with[...]

1-12 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 1 Produ ct Overview Front Pan el System LED Console LEDs The console LEDs show which console port is in use. See Figure 1-1 and Figure 1-2 for the LED locations. If you connect a cable to a co nsole port, the sw itch automatically uses that port for console comm[...]

1-13 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 1 Product Overview Front Panel Modes for Port LEDs The port LEDs, as a g roup or individually , displa y information about the swi tch and abou t the individual ports ( Ta b l e 1 - 5 ). Port LEDs RJ-45 ports and SFP-module slots ha ve port LEDs. Th ese LEDs, as[...]

1-14 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 1 Produ ct Overview Front Pan el PoE LED Even if the PoE mode is no t selected, the LED sho ws PoE problems when they are det ected ( Ta b l e 1 - 8 ). The PoE LED is only on the switch es that support PoE. PD LED Applies only to the Catalyst 2960CPD-8PT -L and [...]

1-15 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 1 Product Overview Rear Panel Figur e 1 -9 Dual-Pur pose LEDs Rear Panel • A reset bu tton • A security slot • An A C power c onnector or a po wer adapter conne ctor • Heat sink f ins (Catalyst 3560CG- 8PC-S, 2960C-8PC-L, 2960C-12PC-L, 35 60C-8PC-S, and [...]

1-16 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 1 Produ ct Overview Rear Panel Figur e 1 -1 1 Catalyst 3560CG-8PC-S S witch Rear P anel Internal Power Supply All switches excep t the Catalyst 2960CPD-8TT -L, 2960CPD-8PT -L, and 3560CPD-8PT -S are powered through their internal po wer supplies. The internal po[...]

1-17 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 1 Product Overview Management Options Security Slots The switches hav e security slots on the rear panel. Y ou can install an optional cable lock, such as the type that is used to secure a l apt op computer , to secure the switch. Figure 1-13 sho ws the slot on [...]

1-18 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 1 Produ ct Overview Network Configurations • Cisco IOS CLI The switch CLI is ba sed on Cisco IOS s oftware and supports deskto p-switching feature s. Y o u can config ure and monitor the swit ch and switch cluste r members from the CLI. Y ou can access the CLI[...]

CH A P T E R 2-1 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 2 Switch Installation This chapter describes ho w to start your switch and ho w to interpret the po wer- on self-test (POST) that ensures proper operation. I t also describes ho w to install the switch. Read the topics and perform th e procedures in this ord[...]

2-2 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 2 Switch Installatio n Preparing for Installation War ni ng Read the wall-mounting in structions carefully before beginning in stallation. Failure to use the correct hardware or to follow the correct pro cedures could result in a hazardou s situation to people an[...]

2-3 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 2 Switch Installation Preparing for Installation War ni n g For connections outside the build ing where the equipment is installed, the following ports must be connected through an approved network termina tion unit with integral circuit protection: 10/100/1000 E[...]

2-4 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 2 Switch Installatio n Powering the Switch • T emperature around the unit does not e xceed 113°F (45°C). If the switch is installed in a closed en vironment or in a multirack assembly , the temperature around it might be greater than nor mal room temperature.[...]

2-5 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 2 Switch Installation Verifying Switch Operation Note Y ou can use both the u plink port and t he auxiliar y po wer adapter . Howe ver , the auxiliary power input takes preced ence. Catalyst 35 60CPD-8PT -S • Connect a 10/100/10 00 uplink port to a PoE+ sw itch[...]

2-6 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 2 Switch Installatio n Mounting the Switch On a Desk or Shelf (without Mounting Screws) Step 1 Locate the adhesiv e strip with the ru bber feet in the accessory kit. Step 2 Remov e the four rubb er feet from the adhesi ve strip, and attach them to the recessed ar[...]

2-7 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 2 Switch Installation Mounting the Switch Figure 2-1 Installing the Mo unting Screws on T op of a Desk or a Shelf Step 3 Peel the adhesi ve strip of f the bottom of the scre w template, and attach it to the top of the desk or shelf. Step 4 Use a 0.144-inch (3.7 m[...]

2-8 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 2 Switch Installatio n Mounting the Switch Figur e 2-2 Mounting the S witch on T op of a Desk or Shelf After you mount the switch, see the “ After Installing the Switch” section on page 2-31 for info rmation about conf iguring the switch. Under the Desk- or S[...]

2-9 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 2 Switch Installation Mounting the Switch Figure 2-3 Installin g the Moun ting Screws Under a Desk or Shelf Step 4 Use a 0.144-inch (3.7 mm) or a #27 d rill bit to drill a 1 /2-inch (12.7 mm) hole in the t hree screw template slots. Step 5 Insert three scre ws in[...]

2-10 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 2 Switch Installatio n Mounting the Switch Figur e 2-4 Mounting the Switc h Under a Desk or Shelf After you mount the switch, see the “ After Installing the Switch” section on page 2-31 for info rmation about conf iguring the switch. Wall-Mounting War ni ng [...]

2-11 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 2 Switch Installation Mounting the Switch Step 1 Locate the scre w template. The template is used to ali gn the mounting scre w holes. Note Figure 2-5 sho ws the measurements for the loca tion of the screws on the switch. Step 2 Position the scre w template so t[...]

2-12 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 2 Switch Installatio n Mounting the Switch Figure 2-6 Installing th e Mounting Screws on the W all Figure 2-7 Installing th e Switc h on a W all Step 8 Place the switch onto the mo unting scre ws, and slide it do wn until it locks in place. See Figure 2-7 . CABL[...]

2-13 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 2 Switch Installation Mounting the Switch With a Mounting Tray The mounting kit (part number CMP-MGNT -TRA Y=) is optional. Y ou can order it when you or der your switch, or you can order it l ater from your Cisco representati ve. The mounting kit shi ps content[...]

2-14 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 2 Switch Installatio n Mounting the Switch Step 4 Place the switch onto th e mounting scre ws, and slide the switch until it l ocks into place. See Figur e 2-9 . Figure 2-9 Installing th e Switc h on the Mount ing T ra y 1 Number-8 Phillips pan-head scr ews 3 De[...]

2-15 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 2 Switch Installation Mounting the Switch Step 5 Use the two number -10 Phillips pan-head scre ws to secure the mounting tr ay to the switch. See Figure 2-10 . Figur e 2-1 0 Secur ing the Moun ting T ray to the S witch War ni n g T o prevent airflow restriction,[...]

2-16 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 2 Switch Installatio n Mounting the Switch Step 1 Place the switch on the mounting tray . See Figure 2-11 . Figur e 2-1 1 Placing the S wit ch on the Mounting T ra y Step 2 Use the two number -10 Phillips pan-head scre ws to secure the mounting tr ay to the swit[...]

2-17 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 2 Switch Installation Mounting the Switch War ni n g Read the wall-mounting in structions carefully before beginning in stallation. Failure to use the correct hardware or to follow the correct p rocedures could result in a hazardous situation to p eople and dama[...]

2-18 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 2 Switch Installatio n Mounting the Switch In a Rack Installing the switch in a rack r equires an optional br acket kit that is not included with t he switch. Y ou can order these kits from your Cisco representat iv e: • 19-inch rack-mounting brackets (RCKMNT [...]

2-19 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 2 Switch Installation Mounting the Switch Figure 2-15 sh ows ho w to attach a 23-inch bracket to one side of the switch. F ollo w the same steps to attach the second bracket to the opposite side. Figure 2-15 Attac hing the 23-inch Brack ets for Rack- Mounting Mo[...]

2-20 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 2 Switch Installatio n Mounting the Switch On a DIN Rail The DIN-mount kit (part number CMP-DIN- MNT=) is optional. Y ou can order it when you order your switch, or you can order it l ater from your Cisco representati ve. The DIN-mount kit contains: • T wo num[...]

2-21 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 2 Switch Installation Mounting the Switch Step 2 Use the two number -10 Phillips pan-head scre ws to secure the DIN rail mount to the switch. See Figure 2-18 . Figur e 2-18 Secur ing the DIN- Mount T ray t o the Switc h Mounting the Switch on a DIN Rail Caution [...]

2-22 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 2 Switch Installatio n Mounting the Switch Figure 2-19 Mounting the Switch on a DIN Rail Step 2 Rotate the switch do wn towa rd the DIN rail until the release t abs on the DIN rail mount clicks. Step 3 Lift lightly on t he bottom of the switch to ensure that it [...]

2-23 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 2 Switch Installation Mounting the Switch Removing the Switch from a DIN Rail Step 1 Ensure that power i s remov ed from the switch, and disconnect all cables and connectors from the front panel of th e switch. Step 2 Pull do wn on the DIN rail mount rel ease ta[...]

2-24 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 2 Switch Installatio n Installing a Cover for t he Reset Button (Optional) Installing a Cover for the Reset Button (Optional) Y o u can cov er the reset button to prev ent accidental or unauthorized reset of your switch. T o install a cov er on the reset button:[...]

2-25 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 2 Switch Installation Installing the Power Cord Retainer (Optional) Installing the Power Cord Retainer (Optional) Note This section applies to sw itches with an A C po wer connector . The power cor d retainer part number (PWR-CLP=) is optional. Y ou can order it[...]

2-26 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 2 Switch Installatio n Installing the Po wer Cord Retain er (Optional) Step 3 Slide the retainer throu gh the first l atch. See Figure 2-24 . Figure 2-24 Sliding the Re tainer Thr ough the Latch Step 4 Slide the retainer throu gh the other latches to lock it. Se[...]

2-27 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 2 Switch Installation Installing the Power Cord Retainer (Optional) Figure 2-26 Sleeve Around the P ower Cord Step 6 Secure the A C po wer cord by pressing on the retainer . See Figure 2-27 . Figur e 2-27 Secur ing the Po wer Cord in the Retainer 1 Slee ve for t[...]

2-28 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 2 Switch Installatio n Installing the Cabl e Guard (Optional) Installing the Cable Guard (Optional) The cable guard pre vents tampering with the cables after the cables are installed. The cable guard (CMP-CBLE-GRD=) is not included with the swi tch, but you can [...]

2-29 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 2 Switch Installation Installing the Cable Guard (Optional) Step 2 Use the supplied number -10 pan-head scre ws to attach the cable guard to the switch. See Figure 2-29 . Figure 2-29 Attac hing the Ca ble Guard t o the Switc h Step 3 Loosen the number -10 Philli[...]

2-30 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 2 Switch Installatio n Installing the Cabl e Guard (Optional) Figure 2-31 Attac hing the Cables to the S witch Step 4 Guide the connected cables through th e slots in the front of the cable guard. Slide the c able guide in as sho wn in Figure 2-33 . T ighten the[...]

2-31 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 2 Switch Installation After Installing the Switch Step 5 (Optional) T o attach the cable guard t o the desk or wall , use a 0.144-inch (3.7 mm) or a #27 drill b it to drill 1/2-inch (1 2.7 mm) holes at each of the tw o mounting locations. Insert the supplied 0.5[...]

2-32 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 2 Switch Installatio n Removing SFP Modules War ni ng Class 1 laser product. Statement 1008 Step 1 Attach an ESD-pre venti ve wrist strap to your w rist and to a bare metal surf ace. Step 2 Find the send (TX) and recei ve (RX) markings on the module top. On some[...]

2-33 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 2 Switch Installation Connecting De vices to the Ethernet Ports Figure 2-35 Removing a Bale -Clasp Latc h SFP Module Connecting Devices to the Ethernet Ports • Connecting to the 10/10 0 and 10/100/1000 Port s, page 2-33 • Connecting to the PoE Ports, pag e 2[...]

2-34 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 2 Switch Installatio n Connecting Devices to the Eth ernet Ports Figur e 2-36 Connecting to an Ether net P ort Connecting to the PoE Ports The 10/100 PoE ports ha ve the same autoneg otiation settings and cabl ing requirements as those in the “Connecting to th[...]

2-35 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 2 Switch Installation Where to Go Next restricted access location and users and service people wh o are authorized within the re stricted access location are made aware of the haza rd. A restricted access area can be accessed only throu gh the use of a special t[...]

2-36 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 2 Switch Installatio n Where to Go Ne xt[...]

CH A P T E R 3-1 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 3 Troubleshooting • Diagnosing Problems, page 3- 1 • Resetting the Switch, page 3-5 • Finding the Switch Serial Number , page 3-5 Diagnosing Problems The switch LEDs pro vide troubleshooting informati on about the switch. The y sho w POST f ai lu re s,[...]

3-2 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 3 Troubleshooting Diagnosing Prob lems Switch LEDs Look at the port LEDs informat ion when troublesh ooting the switch. See th e “LEDs” section on page 1-12 for a description of the LED colors and thei r meanings. Switch Connections Bad or Damaged Cable Alway[...]

3-3 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 3 Troubleshooting Diagnosing Problems 10/100 and 10/100/100 0 Port Connections A port appears to malfun ction: • V erify the status of all po rts. See T able 1-7 on page 1-14 for descriptions of the LEDs and their meanings. • Use the show interfaces pri vileg[...]

3-4 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 3 Troubleshooting Diagnosing Prob lems Spanning Tree Loops STP loops can cause serious perfor mance issues that look lik e port or interface pr oblems. A unidirectional link can cause loops. It occurs when the traf fic sent b y the switch is receiv ed by the neig[...]

3-5 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 3 Troubleshooting Resetting the Switch Resetting the Switch Note Resetting the switch reboots the swi tch. T o reset the switch: 1. At the switch prompt, enter ena ble , and press Return or Enter . 2. At the Pri vileged EXEC prompt, switch #, enter setup and pres[...]

3-6 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 3 Troubleshooting Finding the Swit ch Serial Number Figure 3-2 Serial Number Locati on f o r the Catalyst 3560CG-8PC-S, 3560CG-8PC-S , and the 3560CG-8TC-S Figur e 3-3 Serial Number Location f or the Catalyst 35 60CPD-8PT -S Switc h MODE SPD PoE DPLX STA T SYST 1[...]

3-7 Catalyst 3560-C and 2960-C Switch Hardware Installati on Guide OL-23803-02 Chapter 3 Troubleshooting Finding the Switch Serial Number Figur e 3-4 Serial Number Locati on f or the Catalyst 29 60C-8TC-L, 2960C-8TC-S, 2960C-8PC-L, 2960C-12PC-L, 3560C-8PC-S, and 3560C-12PC-S Switches E S PD PoE DPLX S TAT S Y S T 1 2 3 4 5 6 7 8 2 1 CON S OLE 1 2 1[...]

3-8 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Chapter 3 Troubleshooting Finding the Swit ch Serial Number[...]

A-1 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 APPENDIX A Technical Specifications T able A -1 Environmental and Ph ysical Specific ations for the Catalyst 356 0-C and 2960-C Swi tch e s Environmental Ranges Operating temperature Catalyst 2960CPD-8TT -L Catalyst 2960CPD-8PT -L Catalyst 2960 C-8TC-L Catalyst 2960 C-8TC[...]

A-2 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Appendix A Technical Specific ations Phy sical Specifications W eight Catalyst 2960CPD-8TT -L Catalyst 2960CPD-8PT -L Catalyst 2960 CG-8TC-L Catalyst 2960 C-8TC-L Catalyst 2960 C-8TC-S Catalyst 2 960C-8PC-L Catalyst 2960 C-12PC-L Catalyst 3560 CG-8PC-S Catalyst 3560 CG-8[...]

A-3 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 Appendix A T echnical Specifications T able A -2 Cata lyst 3560-C and 2960-C Switch Specifications Po wer Requirements A C input voltage 100 to 240 V A C (autoranging) • Catalyst 2960CPD-8TT -L: 0.2 to 0.13 A, 50 to 60 Hz • Catalyst 2960CPD-8PT -L: 0.5 to 0.25 A, 50 t[...]

A-4 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Appendix A Technical Specific ations Pow er consumption 1 • Catal yst 2960CPD-8TT -L: 15 W , 51 BTUs per hour (A C) 14.5 W , 50 BTUs per hour (DC PD) • Catalyst 2960CPD-8PT -L: 44 W , 74 BTUs per hour (A C) 43 W , 70 BTUs per hour (DC PD) • Catalyst 2960CG-8TC-L: 1[...]

A-5 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 Appendix A T echnical Specifications T able A -3 P oE Po wer Consumption Switch Consumption without PoE Consumption with PoE Available PoE Catalyst 2960CPD-8PT -L 14.5 W 43 W 1 51 W 2 22.4 W 1 30.8 2 1. Require s both the up link ports to be connected to PoE+ inputs. 2. R[...]

A-6 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Appendix A Technical Specific ations[...]

B-1 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 APPENDIX B Connector and Cab le Specifications • Connector Specif ications, page B-1 • Cables and Adap ters, page B-3 Connector Specifications • 10/100 and 10/100/1 000 Ports, page B-1 • SFP Module Connectors, page B-2 • Dual-Purpose Ports, page B-2 • Cables a[...]

B-2 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Appendix B Connec tor and Cable Specific ations Connector Specifications Figure B-2 1 0/ 1 00/1000 Port Pinouts SFP Module Connectors Figure B-3 Fiber -Optic SF P Module L C Connector War ni ng Invisible laser radiation may be emitted from disconnected fi bers or connect[...]

B-3 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 Appendix B Connect or and Cable Specifications Cables and Adapters Cables and Adapters • SFP Module Cables, page B-3 • Cable Pinouts, page B-4 • Console Port Adapter Pinout s, page B-5 SFP Module Cables Each port must match the wa ve -length specif ications on each [...]

B-4 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Appendix B Connec tor and Cable Specific ations Cables and Adapters Note When the fiber -optic cable span is less than 15.43 miles (25 km), in sert a 5-decibel (dB) or 10 -dB inline optical attenuator between the fi ber-optic cable plant and the recei ving port on the 10[...]

B-5 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 Appendix B Connect or and Cable Specifications Cables and Adapters Figur e B-8 Four T w isted-P air Cro ssov er Cable Schem atics for 1 0 00BASE-T P orts T o identify a crosso ver cable, hold the cable ends side-b y-side, with the tab at the back. The wire connected t o p[...]

B-6 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Appendix B Connec tor and Cable Specific ations Cables and Adapters Ta b l e B - 3 lists the pinouts for the switch console port, RJ-45-to-DB-25 female DTE adapter , and the console device. Note Th e RJ-45-to-DB-25 female DTE adapter is not su pp lie d wi th th e sw itc [...]

C-1 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 APPENDIX C Configuring the Switch with the CLI Setup Program This appendix provides a command-line interface (CL I) setup procedure for a standalone sw itch. T o set up the switch by using Express Setup , see the Catalyst 3560-C an d 2960-C Switc h Getting Started Guide .[...]

C-2 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Appendix C Con figuring the Switch w ith the CLI Setu p Program Accessing the CLI Throug h the Console Port Figure C-1 Connecting the Cons ole Cable Step 3 Configure the baud rate and character format of the PC or terminal to match th e console port characteristics: • [...]

C-3 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 Appendix C Configuring the Switch with the CL I Setup Program Accessing the CLI Through the Console Port USB Mini-Type B Console Port Step 1 If you are connecting the switch USB-mini console por t to a W indows-b ased PC for the first time, in stall a USB driv er . See Fi[...]

C-4 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Appendix C Con figuring the Switch w ith the CLI Setu p Program Accessing the CLI Throug h the Console Port Step 4 Start the ter minal-emulation program on the PC or the terminal. The program, frequentl y a PC application such as HyperT erminal or ProcommPlus, make s com[...]

C-5 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 Appendix C Configuring the Switch with the CL I Setup Program Accessing the CLI Through the Console Port Installing the Cisco Microsoft Windows 2000 USB Driver Step 1 Obtain the f ile Cisco_usbconsole_dri ver .zip from Cisco.com, and unzip it. Note Y ou can do wnload the [...]

C-6 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Appendix C Con figuring the Switch w ith the CLI Setu p Program Accessing the CLI Throug h the Console Port Uninstalling the Cisco Microsoft Windows USB Drivers Uninstalling the Cisco Microso ft Windows XP and 2000 USB Driver Y o u can uninstall the dr iv er by using the[...]

C-7 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 Appendix C Configuring the Switch with the CL I Setup Program Entering the Initial Configuration Information Step 4 When the Remov e the Program window appears, click Rem ove . Note If a User Account Control warnin g appears, click Allow - I trust this pr ogr am to procee[...]

C-8 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Appendix C Con figuring the Switch w ith the CLI Setu p Program Entering the Initial Con figuration Information Step 3 Enter an ena ble secret pas sword, and pr ess Return . The password can be fro m 1 to 25 alphanumeric charac ters, can st art with a number , is case se[...]

C-9 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide OL-23803-02 Appendix C Configuring the Switch with the CL I Setup Program Entering the Initial Configuration Information ! interface FastEthernet1/0/2 interface FastEthernet1/0/3 ! ...<output abbreviated> end Step 10 These choices appear: [0] Go to the IOS command prompt withou[...]

C-10 Catalyst 3560-C and 2960-C Switch Hardware Inst allation Guide OL-23803-02 Appendix C Con figuring the Switch w ith the CLI Setu p Program Entering the Initial Con figuration Information[...]