Cisco Systems DOC-7813565= manual

Cisco IP Phone P r oductivity S er vices User Guide Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Customer Order Number: DO C-7813565= Text Part Number: 78 -13565-01[...]

THE SPECIFICA TIONS AND IN FORMA TION REGARDING THE PRODUCTS IN THIS M ANUAL ARE SUBJECT TO CHANGE WITHOUT NO TICE. ALL ST A TEMENTS, INFORMA TION, AND RECOMMEND A TION S IN THIS MANU AL ARE BELIEVED TO BE A CCURA TE BU T ARE PRESENTED WITHOUT W ARRANTY OF ANY KIN D, EXPRESS OR IMPL IED. USERS MUST T AKE FULL RESPONSIBILITY FOR THEIR APPLICA TION O[...]

iii Cisco IP Phone Productivity Services User Guide 78-13565-01 CONTENTS Audience vii Organization viii Related Documentation ix Conventi ons ix Obtaining Documentation xi World Wide We b xi Documentation CD-ROM xi Ordering Documentation xii Documentation Feedback xii Obtaining Technical Assistance xiii Cisco.com xiii Technical Assistance Center xi[...]

Contents iv Cisco IP Phone Productivity Services User Guide 78-13565-01 CHAPTER 3 Using Cisco IP Phone P roductivity Services 3-1 Navigating Cisco IP Phone Se rvices 3-2 Tips for Using the LCD Display 3-3 Accessing Cisco IP Phone Productivity Se rvices 3-4 Logging in to Cisco IP Phone Productivity Services 3-5 How Login Wo rks 3-5 Ending a Session [...]

v Cisco IP Phone Productivity Services User Guide 78-13565-01 Contents Why Can’t I Connect to MailView? 4-4 Validation Error 4-4 Sending Error 4-4 Can’t Connect To Mail Server 4-5 UserName or Password Error 4-5 Can’t Play Voice Mail 4-6 Reply Mail Not Delivered as Voice Mail 4-6 Deleting Error 4-6[...]

Contents vi Cisco IP Phone Productivity Services User Guide 78-13565-01[...]

vii Cisco IP Phone Productivity Se rvices Ad ministrator’ s Guide 78-13565-01 Preface Cisco Personal Assistant provides Cisco IP Ph one Productivity Services, a suite of applicat ions for Cisco IP Phone Models 79 60 and 7940. The Cisco IP Phone Pr oductivity Services User Guide pro v ides instructions for subscribing to and using Cisco IP Phone P[...]

Preface Organization viii Cisco IP Phone Productivity Se rvices Ad ministrator’s Guide 78-13565-01 Organization This guide is or ganized as follo ws: Chapter T itle Description Chapter 1 Understanding Cisco IP Phone Producti vity Services A general overview of Cisco IP Phone Producti vity Services. Chapter 2 Subscrib ing to Cisco IP Phone Product[...]

ix Cisco IP Phone Productivity Se rvices Ad ministrator’ s Guide 78-13565-01 Preface Related Documentation Related Documentation For informatio n about using the Cisco IP Phones, refer to the f ollo wing documents : • Cisco IP Phone Models 7960 and 7940 At a Glance • Cisco IP Phone Models 7960 and 7 940 User Guide For information about Cisco [...]

Preface Conventions x Cisco IP Phone Productivity Se rvices Ad ministrator’s Guide 78-13565-01 Notes use the follo wing con ventio ns: Note Means reader take note . Notes contain helpful suggestions or references to material not co vered i n the publication. T imesavers use the follo wing con ventions: T imesaver Means the described action saves [...]

xi Cisco IP Phone Productivity Se rvices Ad ministrator’ s Guide 78-13565-01 Preface Obtaining Documentation W arnings us e the follow ing con ventions: War ni ng This warning symbol mea ns danger . Y ou are in a situation that could cause bodily injury . Before you work on any equipme nt, you must be aware of the hazards involved with electrical[...]

Preface Obtaining Documentation xii Cisco IP Phone Productivity Se rvices Ad ministrator’s Guide 78-13565-01 Ordering Documentation Cisco Systems documentatio n is av ailable in the follo wing ways: • Registered Cisco Direct Customers can order Cisco Product do cumentation from the Networking Products MarketPlace: http://www .cisco.com/cgi-bin/[...]

xiii Cisco IP Phone Productivity Se rvices Ad ministrator’ s Guide 78-13565-01 Preface Obtaining Techn ical Assistance Obtaining Technical Assistance Cisco provides Cisco.com as a startin g point for all technical assistance. Customers and partners can obtain documentation , troubleshooting ti ps, and sample conf igurations from onl ine tools. Fo[...]

Preface Obtaining Technical Assistance xiv Cisco IP Phone Productivity Se rvices Ad ministrator’s Guide 78-13565-01 Contacting TAC by Using the Cisco TAC Website If you ha ve a p riority le vel 3 (P3) or priority le vel 4 (P4) prob lem, contact T AC by going t o the T A C website: http://www .cisco.com/tac P3 and P4 le vel problems are defined as[...]

C HAPTER 1-1 Cisco IP Phone Productivity Services User Guide 78-13565-01 1 Understanding Cisco IP Phone Productivity Services Cisco Personal Assistant provides Cisco IP Ph one Productivity Services, a suite of application s for Cisco IP Phone Models 7960 and 7940. With these extens ible markup language (XML)-based appli cations , you can check your[...]

Chapter 1 Understanding Cisco IP Phone Pro ductivity Services CalendarView 1-2 Cisco IP Phone Productivity Services User Guide 78-13565-01 CalendarView W ith CalendarV iew , you can manage y our appointments usin g your Cisco IP Phone. From your phone, y ou can be notif ied of ne w meetings, view your meetings for today , for the week. for any day [...]

1-3 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 1 Understa nding Ci sco IP Phone Produ ctivity Services MailView MailView W ith MailV iew , you no longer hav e to rely on voice prompts to check yo ur messages. From your Ci sco IP Phone Models 7960 or 7 940, you no w get a list of the voice mail and e-mail messages that are i[...]

Chapter 1 Understanding Cisco IP Phone Pro ductivity Services Contacts Synchronization 1-4 Cisco IP Phone Productivity Services User Guide 78-13565-01 Contacts Synchronization If you use Outlook, Con tacts Synchronization allo ws you to synchronize the entries in your Personal Addre ss Book in Cisco CallManager with the Outlook Contacts stored in t[...]

C HAPTER 2-1 Cisco IP Phone Productivity Services User Guide 78-13565-01 2 Subscribing to Cisco IP Phone Productivity Services Before you can use Cisco IP Phone Pro ducti vity Services, you must first subscribe to Ci sco IP Phone Producti vity Services in Cisco CallManage r . Ti p s If you do not kn ow the URL fo r the Cisco IP Phone User Options w[...]

Chapter 2 Sub scribing to Cisco IP Phone Produc tivity Services 2-2 Cisco IP Phone Productivity Services User Guide 78-13565-01 Step 3 Click Conf igure y our Cisco IP Phone Services. The Cisco IP Phone services page displays. Step 4 From the Y our Subscribed Services pane on t he left side of the page, select P roducti vity Svcs . A ne w Cisco IP P[...]

2-3 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 2 Subscribing to Cisco IP Phone Productivity Services Step 5 Click Continue . A new page displays. Step 6 Enter your service information for Cisco IP Phone Producti vity Services. Figure 2-2 sho ws the service fields completed. Use Ta b l e 2-1 to help you enter the service inf[...]

Chapter 2 Sub scribing to Cisco IP Phone Produc tivity Services 2-4 Cisco IP Phone Productivity Services User Guide 78-13565-01 Note MailV ie w uses URL1 a nd URL2. For URL1 and URL2, use :0 for the default port number or u se :xxx for the custom port number . Contact your mail server administrator for a port numb er if the defau lt does not work. [...]

C HAPTER 3-1 Cisco IP Phone Productivity Services User Guide 78-13565-01 3 Using Cisco IP Phone Productivity Services These sections help you use Cisco IP Phone Producti vity Services: • Na vigating Ci sco IP Phone Services, page 3-2 • Accessing Cisco IP Phone Producti vity Services, page 3-4 • Logging in to Ci sco IP Phone Producti vity Serv[...]

Chapter 3 Using Cisco IP Phone Produc tivity Services Navigating Cisco IP Phone Services 3-2 Cisco IP Phone Productivity Services User Guide 78-13565-01 Navigating Cisco IP Phone Services Y ou access Cisco IP Phone Services through the Services b utton on the Cisco IP Phone Models 7960 and 7940 (see Figure 3-1 ). The Services button on your Cisco I[...]

3-3 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 3 Using Cisco IP Phone Productivity Services Navigating Cisco IP Phone Se rvices Tips for Using the LCD Display Here are some tips for using the LCD screen on your Cisco IP Phone. These tips can help you na vigate menus and soft key options that display on your phone’ s LCD s[...]

Chapter 3 Using Cisco IP Phone Produc tivity Services Accessing Cisco IP Phone Produc tivity Services 3-4 Cisco IP Phone Productivity Services User Guide 78-13565-01 Accessing Cisco IP Phone Productivity Services T o access Cisco IP Phone Produ ctivity Servi ces, perform these steps: Procedure Step 1 From your Cisco IP Phone, press the Services but[...]

3-5 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 3 Using Cisco IP Phone Productivity Services Logging in to Cisco IP Phone Productivity Se rvices Step 3 Proceed to the “Logging in to Cisco IP Phone Producti vity Services” section on page 3-5 . Related Topics: • Na vigating Ci sco IP Phone Services, page 3-2 • Accessin[...]

Chapter 3 Using Cisco IP Phone Produc tivity Services Logging in to Cisco IP Phone Productivity Services 3-6 Cisco IP Phone Productivity Services User Guide 78-13565-01 T o log in to Cisco IP Phone Produ ctiv ity Services, perform these steps: Procedure Step 1 From the Cisco IP Phone Produ cti vity Services main menu (see Figure 3-2 ), select 1 Log[...]

3-7 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 3 Using Cisco IP Phone Productivity Services Logging in to Cisco IP Phone Productivity Se rvices b. If y ou are using someone else’ s Cisco IP Phone : – Use the << soft key to backspace and delete the displayed UserID. – Enter your UserID. T o enter your UserID, ent[...]

Chapter 3 Using Cisco IP Phone Produc tivity Services Ending a Session 3-8 Cisco IP Phone Productivity Services User Guide 78-13565-01 Ending a Session T o end a sess ion of Cisco IP Phone Producti vity Services, perform the following steps: Step 1 T o end a session of Cisco IP Phone Producti vity Services, select 5 Logout. Y ou c an select 5 Logou[...]

3-9 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 3 Using Cisco IP Phone Productivity Services Using CalendarView Using CalendarView W ith CalendarV iew , you can keep track of your appointments on you r Cisco IP Phone. Y ou can be notif ied of ne w meetings, and you can vie w your meetings for today , for a we ek, for any day[...]

Chapter 3 Using Cisco IP Phone Produc tivity Services Using CalendarView 3-10 Cisco IP Phone Productivity Services User Guide 78-13565-01 Step 3 Select 2 CalendarV iew in one of two ways: • Use the Na vigation b utton to scroll t o 2 CalendarV ie w and press the Select soft key . • Press the number ke y 2 on your phone’ s dialing pad. Note If[...]

3-11 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 3 Using Cisco IP Phone Productivity Services Using CalendarView Related Topics: • Logging in to Ci sco IP Phone Producti vity Services, page 3-5 • Checking N e w Meetings , page 3-12 Ta b l e 3-1 Using Cale ndarView CalendarView Service From Y our Cisco IP Phone Y ou Can T[...]

Chapter 3 Using Cisco IP Phone Produc tivity Services Using CalendarView 3-12 Cisco IP Phone Productivity Services User Guide 78-13565-01 Checking New Meetings W ith the New Meeting s service, you can quickly v iew y our ne w meeting notices. Y ou can accept, tentatively decline or decline them fro m your Cisco IP Phone. If the meeting notice inclu[...]

3-13 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 3 Using Cisco IP Phone Productivity Services Using CalendarView Step 2 On the New Meetings screen: • Press the AcptAll soft ke y to respond that you will attend all the listed meetings. • Use the Navi gation bu tton to scroll to a meeting and press the Select soft key or e[...]

Chapter 3 Using Cisco IP Phone Produc tivity Services Using CalendarView 3-14 Cisco IP Phone Productivity Services User Guide 78-13565-01 Checking Your Schedule for Today T o view your appoin tments for today , per form the follo wing steps: Procedure Step 1 From the CalendarV ie w Menu (see Figure 3-4 ), select 2 T oday’ s Schedule in one of two[...]

3-15 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 3 Using Cisco IP Phone Productivity Services Using CalendarView The Meeting Details screen displays th e meet ing subject, location, t ime, and sender (see Figure 3-8 ). Step 3 Use the Navi gation b utton to scroll to vie w the complete message text. Figur e 3-8 Meeting Detail[...]

Chapter 3 Using Cisco IP Phone Produc tivity Services Using CalendarView 3-16 Cisco IP Phone Productivity Services User Guide 78-13565-01 Step 5 On the Meeting Detail scr een (see Figure 3-9 ): • If you are the originat or of the meeting, you can press the C nclMtg soft k ey to cancel the meeting. • Press the Exit soft key to return t o the T o[...]

3-17 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 3 Using Cisco IP Phone Productivity Services Using CalendarView Checking Your Weekly Schedule W ith the W eekly Schedule service, you ca n vie w your schedule for this week , next week or last week on one screen. Y ou ca n also choose to view your schedule for a specific day o[...]

Chapter 3 Using Cisco IP Phone Produc tivity Services Using CalendarView 3-18 Cisco IP Phone Productivity Services User Guide 78-13565-01 Step 3 On the Calendar Menu screen: • Select one of the days of the week, you vie w your schedule for that day . • Select 1 Cur rentW ee k to vie w an entire week of appoin tments in one screen (see Figure 3-[...]

3-19 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 3 Using Cisco IP Phone Productivity Services Using CalendarView In the Meeting Details screen, the f irst soft key may disp lay Accept or Unsure, depending on ho w you hav e responded to the meeting notice. This allo ws you to change your pr e vious respons e to a meeting no t[...]

Chapter 3 Using Cisco IP Phone Produc tivity Services Using CalendarView 3-20 Cisco IP Phone Productivity Services User Guide 78-13565-01 Viewing Your Schedule for a Specific Date W ith CalendarV iew’ s Select a Date servic e, you can specify a date and view your appointments for that dat e. T o do thi s, perform the follo wing steps: Procedure S[...]

3-21 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 3 Using Cisco IP Phone Productivity Services Using CalendarView Step 3 Press the Submit soft key . Changing the date results in a pho ne display of: Schedule for <xx/xx/xx> and a list of you r appointments for th at date. Step 4 Press the Exit soft key to return to the S[...]

Chapter 3 Using Cisco IP Phone Produc tivity Services Using CalendarView 3-22 Cisco IP Phone Productivity Services User Guide 78-13565-01 T o use the Meeting Reminder Setting service, perform the foll owing steps: Procedure Step 1 From the CalendarV ie w menu (see Figure 3-4 ), select 5 M eeting Reminder Setting in one of tw o ways: • Use the Nav[...]

3-23 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 3 Using Cisco IP Phone Productivity Services Using CalendarView Figur e 3-15 Setting Meeting Reminders Step 4 Select either 1 By Pager/Email or 2 By Phone display . If you choose Reminder b y Pager/Email, the servi ce uses the e-mai l account you entered wh en you subscribe d [...]

Chapter 3 Using Cisco IP Phone Produc tivity Services Using MailView 3-24 Cisco IP Phone Productivity Services User Guide 78-13565-01 Using MailView These topics help you use MailV ie w from your Cisco IP Phone to access your Cisco Unity v oice mail, your Cisco Uni ty e-mail and up to two additional e-mail accounts. • Logging in to MailV iew , pa[...]

3-25 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 3 Using Cisco IP Phone Productivity Services Using MailView Step 3 Select 3 MailView in one of two ways: • Use the Na vigation b utton to scroll t o 3 MailV iew and press the Select soft key . • Press the number ke y 3 on your phone’ s dialing pad. Step 4 If you ha ve no[...]

Chapter 3 Using Cisco IP Phone Produc tivity Services Using MailView 3-26 Cisco IP Phone Productivity Services User Guide 78-13565-01 Figur e 3-1 7 MailView Login Scr een Step 7 Y ou a re now logged in to MailV iew . • T o use MailV iew with your Cisco Unity v oice mail, proceed to the “Checking your E-ma il” sectio n on page 3-34 . • T o u[...]

3-27 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 3 Using Cisco IP Phone Productivity Services Using MailView Figur e 3-18 Meeting Reminder Setting Completed Step 2 Select the account to reset your Log in information. The Reset UserName and Pin scre en displays (see Figure 3-19 ). Figur e 3-19 MailView Login Reset Displa y St[...]

Chapter 3 Using Cisco IP Phone Produc tivity Services Using MailView 3-28 Cisco IP Phone Productivity Services User Guide 78-13565-01 Checking your Cisco Unity Voice Mail W ith MailV iew , you can v iew , listen to, record a reply , forward, and delete your Cisco Unity voice mail, all from your Cisc o IP Phone. Any operati on you perform on your me[...]

3-29 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 3 Using Cisco IP Phone Productivity Services Using MailView The phone displays the MailV iew main menu (see Figure 3-20 ). Figur e 3-20 MailView Main Menu Step 5 Select 1 Check Unity V oice Mail in one of two ways: • Use the Na vigation b u tton to scroll to 1 Check Unity V [...]

Chapter 3 Using Cisco IP Phone Produc tivity Services Using MailView 3-30 Cisco IP Phone Productivity Services User Guide 78-13565-01 Step 7 Press the more soft ke y to c hange the sort order or to sele ct a message to review . The screen displays your v o icemail inbox (see Fi gure 3-22 ). Figur e 3-22 Dat e Sort/Read Sort Display Step 8 From the [...]

3-31 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 3 Using Cisco IP Phone Productivity Services Using MailView Using MailView’s Options fo r Cisco Unity Voice Mail After you hav e selected a voice mail message, the MailV ie w inbox screen displays the follo wing options for handling your Cisco Unity v oice mail (see Figur e [...]

Chapter 3 Using Cisco IP Phone Produc tivity Services Using MailView 3-32 Cisco IP Phone Productivity Services User Guide 78-13565-01 Ta b l e 3-2 Using MailV iew to Manage Cisco Un ity V oice Mail V oice Mail Options Instructions Play V oice Mail 1. Press 1 on the dialing pad to play your v oice mail. 2. Press 4 on the dialing pad to fast re wind [...]

3-33 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 3 Using Cisco IP Phone Productivity Services Using MailView Related Topics: • Using MailV ie w’ s Options for Cisco Unity V oice Mail, page 3-31 • Checking your E-mail, page 3-34 Forw ard V oice Mail 1. Press 3 on the dialing pad to forw ard a voice mail to someone other[...]

Chapter 3 Using Cisco IP Phone Produc tivity Services Using MailView 3-34 Cisco IP Phone Productivity Services User Guide 78-13565-01 Checking your E-mail W ith MailV iew , you can scroll through your e-mail messages and read them right on the phone display . Y ou can also forward and delete e-mails from your phone. Any operat ion you perform on yo[...]

3-35 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 3 Using Cisco IP Phone Productivity Services Using MailView Figur e 3-24 MailView Main Menu Step 5 Select an e-mail service in one of two ways: • Use the Na vigation b utton to scroll to Product iv ity Svcs and press the Select soft key . • Press the number ke y on your ph[...]

Chapter 3 Using Cisco IP Phone Produc tivity Services Using MailView 3-36 Cisco IP Phone Productivity Services User Guide 78-13565-01 Step 7 Select the e-mail that yo u want to read in one of tw o ways: • Use the Na vigation b utton to scroll t o the e-mail and press the Select soft ke y . • Use the dialing pad to enter t he number correspondin[...]

3-37 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 3 Using Cisco IP Phone Productivity Services Using Contacts Synchronization Using Contacts Synchronization W ith Contacts Synchronization, yo u can synchronize the entri es in the Personal Address Book in Cisco CallManager with your Outlook Contacts. T o set up synchronization[...]

Chapter 3 Using Cisco IP Phone Produc tivity Services Using Contacts Synchron ization 3-38 Cisco IP Phone Productivity Services User Guide 78-13565-01 The phone displays the Cont acts Synchronization main menu with the choice of three conflict resolution mo des (see Figure 3-27 ). Step 4 In the Contacts Synchroni zation main menu (see Figure 3-27 )[...]

3-39 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 3 Using Cisco IP Phone Productivity Services Using Contacts Synchronization Related Topics: • Using Ci sco IP Phone Productivit y Services, page 3-1 • Common Questions ab out Cisco IP Phone Producti vity Services, page 4-1[...]

Chapter 3 Using Cisco IP Phone Produc tivity Services Using Contacts Synchron ization 3-40 Cisco IP Phone Productivity Services User Guide 78-13565-01[...]

C HAPTER 4-1 Cisco IP Phone Productivity Services User Guide 78-13565-01 4 Common Questions about Cisco IP Phone Productivity Services The follo wing sections answer q uestions you may ha ve about using Cisco IP Phone Produc tivity Services: • Do I Have to Enter My Login PIN Every T ime?, page 4-1 • Why Can’t I Access Cisco IP Phone Producti [...]

Chapter 4 Common Questions a bou t Cisco IP Ph one Productivity Ser vices Why Can’t I Access Cisco IP Phone Productivity Services? 4-2 Cisco IP Phone Productivity Services User Guide 78-13565-01 Why Can’t I Access Cisco IP Phone Productivity Services? Use the following topics to clear errors in accessing Cisco IP Phone Productivity Services: ?[...]

4-3 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 4 Common Questions ab out Cisco IP Pho ne Productivity Services Why Can’t I Access Cisco IP Phone Produ ctivity Services? Authentication Error Q.) I recei ved a message: Authenticati on error. A.) The V irtual Directories may ha ve the wrong permission s. Contact your adminis[...]

Chapter 4 Common Questions a bou t Cisco IP Ph one Productivity Ser vices Why Can’t I Conne ct to MailView? 4-4 Cisco IP Phone Productivity Services User Guide 78-13565-01 Why Can’t I Connect to MailView? Use the follo wing topics to clear err ors you may encounter using Mai lV ie w: • V alidation Error , page 4-4 • Sending Error , page 4-4[...]

4-5 Cisco IP Phone Productivity Services User Guide 78-13565-01 Chapter 4 Common Questions ab out Cisco IP Pho ne Productivity Services Why Can’t I Connect to MailView? Can’t Connect To Mail Server Q.) I recei ved the error message: Can’t connec t to the Mail Server (ip Po rt: port). Cha nge your setti ng in the Call Manager Use r pages. A.) [...]

Chapter 4 Common Questions a bou t Cisco IP Ph one Productivity Ser vices Why Can’t I Conne ct to MailView? 4-6 Cisco IP Phone Productivity Services User Guide 78-13565-01 Can’t Play Voice Mail Q.) I can’t play my v oice mail? What do I do? A.) Contact your system administrator . Reply Mail Not Delivered as Voice Mail Q.) I used the reply com[...]

IN-1 Cisco IP Phone Productivity Services User Guide 78-13565-01 INDE X C CalendarView main menu 3-10 overview 1-2 using 3-10, 3-11 checking your schedule for a specific date 3-20 for today 3-14 new meetings 3-12 weekly 3-17 Cisco IP Phone Product ivity Services accessing 3-4 applications 1-1 checking version 3-4 common questions 4-1 logging in 3-5[...]

Index IN-2 Cisco IP Phone Productivity Services User Guide 78-13565-01 meeting reminders choosing e-page or phone 3-23 setting meetings to displ ay 3-21 N Navigation button using 3-3 S Services button using 3-2 V voice mail deletin g 3-33 forwarding 3-33 pausing 3-32 playing 3-32 playing all 3-33 replying to 3-32 stopping 3-32[...]