Citizen Systems 500 manual

1 English User’s Manual[...]

2 English Contents Product Warranty ............................................................................................................................. 4 User Safety Instructions ................................................................................................................. 5 Introduction ................................[...]

3 English Windows NT4 Driver Installation ................................................................................................. 27 W indow NT4 Single User ............................................................................................................. 27 W indows NT4 in the Network Environment ..............................[...]

4 English Product Warranty This product is covered by Citizen’s warranty for manufacturing defects. Please note that items regarded as consumables, for example ribbons, where faults develop due to normal opera- tional wear are not included. To obtain service under this warranty please return the product in its original packaging to your supplier [...]

5 English User Safety Instructions 1 Read all the enclosed unpacking and operating instructions and keep them for future reference. 2 Follow all warnings and instructions marked on the product. 3 Do not use liquid or aerosol cleaners. Use a damp cloth with a small amount of detergent to remove marks from the covers. For more persistent marks refer [...]

6 English Introduction Thank you for purchasing this Citizen printer - you have made the right decision. Citizen ranks amongst the top European printer manufacturers, producing innovative, high quality printers backed by a worldwide organisation renowned for its reliable, precision engi- neered products. About This Printer Manual Chapter 1 tells yo[...]

7 English What to do if you have problems If you have any problems with your printer or require assistance in setting it up with your soft- ware we advise you to do the following:- • Read Chapter 6 of this user manual • Read the software driver documentation (if applicable) • Contact your local dealer from whom you purchased the printer. • [...]

8 English Chapter 1 - Installation and setup for first use Unpacking Having unpacked the printer, make sure none of the contents shown below are missing or damaged. Report damages or shortages to the store from which the unit was purchased. Please remember to s ave the original carton and packing materials for future shipping and transporting of th[...]

9 English Parts of the Printer Front View 1 Paper support 2 Top cover 3 Smoked upper cover 4 Control panel 5 Paper feed selector 6 Head gap lever Rear View 1 Rear tractors 2 AC Power inlet 3 Parallel interface 4 Serial Interface Bottom View 1 Lower push tractors 2 Paper stands[...]

10 English Connecting to a Computer We recommend that you disconnect your printer from the mains and switch of any computers before attaching your printer to a computer system. Refer to your computer’s manual for details and locations for connection to the printer port on your system and install the cable on to the computer system. Attach the oth[...]

11 English Installing Ribbon Cassette This is the same procedure for installing a replacement ribbon cassette as for installing the ribbon for the first use. Removal of a used ribbon cassette is the reverse of the process detailed below. Turn the power on (1) and the carriage will automatically move to the centre of the printer. Open the smoked pla[...]

12 English Chapter 2 - Paper Handling Y our printer has three paper feed choices: Rear Tractor Mode Fanfold Paper Friction Feed Mode Cut Sheets Single Sheets Envelopes Bottom Tractor Mode Fanfold Paper Continuous Labels Note: When using bottom feed mode, do not feed the paper from the front of the printer. Allow enough space between the stack of pa[...]

13 English Paper Feed Selection - Paper Source There are three settings on the paper feed selector level on the rear-left of the printer: 1 Rear Tractor Mode: Fanfold tractor pa- per from the rear tractor feeder unit. 2 Friction Feed Mode: Cut sheet paper from the top sheet guide 3 Bottom Tractor Mode: Fanfold tractor paper from the bottom tractor [...]

14 English Press the LOAD/PARK key on the front panel to load the paper in to the printer. The paper will stop at the first line of printing, or “top of form”. Insert the top cover again and raise it to the upright position. This is done by inserting the side pins of the top cover into the slots in the upper case. Slide the paper support upward[...]

15 English Adjust the tractors (1) to the correct width of paper and ensure the sprocket holes in the paper match with the tractor pins (2). Close the tractor covers back down on to the paper and adjust the tractors to ensure any slack in the paper is taken up. Re-lock the tractor clamping levers While holding the printer up, fold up the printer st[...]

16 English Single Sheets and Envelopes (Friction Mode) Turn the power on and the PAPER OUT indicator will flash indicating that no paper is installed in the printer. Adjust the head gap lever for the thickness of paper that you are using, then set the paper feed selector to friction mode position. Insert the top cover and raise it to the upright po[...]

17 English Tearing Off Paper W ith fanfold paper installed, this function allows you to advance your paper to the “tear off” position. Press the TEAR OFF button (1) once to advance the paper to the tear position. Tear off the page using the top cover as a cutter. After tearing off the page you can return your paper to the first printer line by [...]

18 English Chapter 3 - The Control Panel Keys The printer’s control panel allows you to change many different settings including the font size, character pitch as well as paper loading and movement. In addition, the control panel allows you to make adjustments to the start-up settings of the printers such as the character languages available and [...]

19 English Selecting a Character Pitch This printer contains resident pitches which are accessible through the Control Panel. Y ou can select any one of the character pitches by pressing the PITCH button on the Control Panel. Each time the PITCH button is pressed, the printer will select the next available font size from the list. The combination o[...]

20 English Quiet Mode The Quiet mode is a useful feature for further reducing print noise. Each time the button is pressed, it will enable or disable the quiet mode. If the indicator is lit, the printer is running more quietly than in standard mode. Please note that when enabled, this feature will lower the print speed. Line Feed / Form Feed (LF/FF[...]

21 English To feed the paper backwards or down: While pressing the ON LINE button, press the LOAD/PARK button. This reverses the paper DOWN one micro line 0.12 mm. This is also indicated by the “TOF SET” markings on the control panel. The printer cannot reverse the paper past the “printable area” Saving Top Of Form At your desired position [...]

22 English Chapter 4 - Initial Setup Mode Many of the functions and settings of the printer can be set in the Initial Setup Mode, through the control panel. These settings are stored in the printer and will be remembered when the printer is switched off. This can include settings such as the standard page length, the language or character set used,[...]

23 English 1. Select the desired item according to the status of the ON LINE (1) and FONT (2) indicators (on, off, blinking) by referring to the following table or to the printout produced by the printer. 2. Press and release the PITCH button (6) to set the item’s status. The item’s status will change each time you press the PITCH button. The s[...]

24 English *1 Depending on the Emulation, different characters sets are available: EPSON emulation: Italic, Graphic 1 or Graphic 2 IBM emulation: Graphic 1 or Graphic 2 OKI emulation: Standard, Line G or Block G *2 If the current Country or Code Page setting is not a setting available from the control panel but throught software selection then both[...]

25 English Chapter 5 - Driver Installation Setting Up Your Printer To Work With Your Software Y our printer emulates three different types of printer. That is to say it understands three different types of printer language. Depending upon the printer that you own, you will need to select an emulation that is most suitable for your printer. In many [...]

26 English Windows 95 Driver Installation Follow the steps below for installation. 1 Connect interface cable to printer and computer, then power on printer. 2 Start computer using Windows 95. 3 Insert the “Printer Driver for Windows 95, 98 and NT4” disk into drive A (or B). 4a When “New Hardware Found” dialogue is displayed: Click OK , then[...]

27 English Windows NT4 Driver Installation Window NT4 Single User 1 Click Start , point to “Settings” and click “Printers”. 2 Double click the Add Printer icon. 3 Click Next> . 4 Select “LPT1:” by clicking on the check box. 5 Click Next> . 6 Click Have Disk... . 7 Insert the “Printer Driver for Windows 95, 98 and NT4” disk int[...]

28 English Chapter 6 - Maintenance and Troubleshooting Printer Self Test The printer has a self test feature which allows you to test the printer. When activated, this feature will print 5 lines of each resident font. When complete, it will return to the draft font and continue for approximately 8 minutes. Install the ribbon cassette and paper, the[...]

29 English Printer does not power up - No AC power. Check the AC power cord Paper slips around platen - The paper feed selector is set probably set to a tractor mode. This disengages the friction rollers stopping the printer from gripping the paper. Power is on but printer does not print - Printer is not ON LINE. Press the ON LINE button. Check cab[...]

30 English Chapter 7 - Specifications Printer Specifications Power requirements: 220 - 240 Volts AC, 50 - 60 Hz, 1.5 Amps Interface: Centronics parallel, RS-232C/Serial Print fonts: High speed draft, Draft, Roman, Sans Serif, Courier, Prestige, Script, Bold PS, Bar Code (Code 39, UPC A, UPC E, EAN 8, EAN 13, Int 2 of 5, Code 128, PostNet) Software [...]

31 English Paper Specifications It is recommended that paper which may be used with this unit is within the specification provided below. Fanfold Paper Width: 3 to 10 inches, 76.2 to 254 mm To insure optimum print qualit y , 60-82.5 g/m 2 is recommended for graphic printing. In multilay- ered paper with carbon, the carbon is equivalent to a sheet o[...]

32 English Printing Area Fanfold Paper and Continuous Labels A: 25.4 mm B: 17.8 mm C: 2.0 mm D: 15.0 mm A: The area near the paper perforations (2) where the print quality may not be optimum. B: The minimum distance between the sprock- ets and first printable character (1), when the left tractor is set on the left end and the margin is set to 0. C:[...]