Cognitive Solutions LXG-UG00000 manual

A dvan tage LX Desktop Label Prin ter LXG-UG00000 Rev . B 11/12 USER GUIDE[...]

2 Copyright © 2012, C ognitive TPG Cognitiv eTPG™ is a tr ademark of Cognitive TPG, LL C. Microsoft® and W indows™ are trademarks of Microsoft Corporation. Other product and corporate names used in this document may be trademarks or r egistered trademarks of other companies, and ar e used only for explanation and t o their owner ’ s bene[...]

3 T able of C ontents Chapter 1: Introduction ....................................................................................... 4 W elcome ...................................................................................................... 4 P ack age Con tents ................................................................................[...]

4 Chapter 1: Intr oduc tion W elcome Congra tulations on the purchase of a Cognitiv eTPG A dvantage LX desktop label printer . The Advantage LX carries on the well-known durability of the widely used Blaster printer line . Cognitiv eTPG is c ommitted to providing a r eliable product and user experience. This user guide pro vides information on how [...]

5 Print er Fea ture Overview Fr ont/Rear V iew Component F unc tion A - P ower Indicator Indicates power status ON – printer on and ready to print OFF- no power applied B - Ready Indicator Indicates printer status GREEN – printer ready to ac cept data RED – printer error , empty media roll, or paused operation during batch mode processing OFF[...]

6 Adv antage LX Communication Interfaces (2” and 4” Model Detail) Inside V iew Common C omponents for All Models (Direct Thermal and Thermal T ransfer) (T T Printer Sho wn) A B C C D 2” 4” KEY DC SERIAL 9-PIN ETHERNET CENTRONICS (D TE Device) Par allel 1284-B NO TE: Inter faces sho wn apply to Adv antage LX printers with S/N’ s starting w[...]

7 Component (D T & TT Models) F unc tion A - Printhead Printing mechanism B - Platen Roller F ric tion feed printing surface C - Printhead Lat ches Latches f or printhead mechanism D - Media Guide & Spindle Holdsandguideslabelroll Components f or Thermal T ransfer Models Component (TT M odels) F unc tion E - Ribbon T ake -up Dri[...]

8 Chapter 2: P rinter Installation Setting up the Advan tage LX Printer Connecting the Interface and Po wer Cables 5. Connect the interface cable to the rear of the printer . For Serial or P arallel cables, securely fasten the interface connector screws or clips. POWER OFF 2. C on ne ct p o we r c ab le t o A C a da pt er 1. Make sure power swit ch[...]

9 C A U TI ON : DO NOT T OUCH PRINTHEAD . ELECTROST A TIC DISCHARGE ESD FROM THE HUMAN BOD Y OR OTHER OBJECTS CAN DAMA GE PRINTHEAD . PLEASE USE ST A TIC SAFE PROCEDURES WHEN WORKING WITH PRINTHEAD . PRINTHEAD MA Y BE HO T AFTER PRINTING . NOT E: U SE ON L Y C OGNITIVETPG APPROVED MEDIA. FOR MORE INFORMA TION ON C OGNITIVETPG APPROVED SUPP[...]

10 1. P osition ribbon in front of printer with supply core closest to print er and text on ribbon leader facing down. Raise dust cover . 3. Place the left side of the ribbon supply core int o the lef t supply core mount. Loading Thermal T ransfer Ribbon NOT E: T HI S S T EP IS FOR THERMAL TRANSFER TT ADV ANT AGE LX PRINTERS. USE ONL Y C OGNI[...]

11 REMINDER: THE TEXT ON THE RIBBON LEADER SHOULD BE F ACING OUT AND VISIBLE 5. Gently lower the printhead but DO NO T LA TCH printhead at this time . 7. Gently pull the right ribbon take - up mount and insert the right side of the ribbon take -up cor e. 6. Align the notch on the left side of the ribbon take -up cor e with the left ribbon take -up [...]

12 Self- T esting: 1 2 1. Pr ess and hold the feed button while turning printer ON. 2. Release feed button when printing begins and printer will conduct a self- test and print a conguration label . 3. P ower OFF printer to end hexadecimal dump mode. 4. Po wer ON printer for normal operation OFF ON NOT E: A FT ER PRINTING A SELF TEST , PRINTER[...]

13 Chapter 3: Installing C ognitive TPG P rinter A dministrator and P rint Driv ers The updated Adv antage LX(S/N star ting with “L ”) is compatible with existing Advantage LX drivers and the Cognitive Printer Conguration Utilit y . Additionally , it can be used with the latest utility -- Cognitiv eTPG [...]

14 C ognitive TPG Printer Administr ator Utility Connection Settings Connecting Via Serial 1. Select Use Serial Connection radio dial 2. Select the Com P or t to which the printer is connected 3. Select the pr int er ’ s Baud Rate setting 4. Click Connect . NOT E: F OR SE RI AL C ONNEC TION, THE ADV ANT A GE LX DEF AUL T BAUD R A TE IS 9600. NOT [...]

15 Serial Connection Paramet ers • BaudRate • X ON/XOFF • BuerSize • BuerOverow Connecting Via Ethernet 1. Select the Use Network C onnec tion radio dial 2. Input the printer ’ s IP Addr ess if static IP Address is to be used , other wise, with DHCPenabled,yourserverwillassignanIPA ddr[...]

16 No-Media T imeout The no media timeout value represents the number of inches of media fed thr ough the printer without detecting an index mark prior to reporting an error . EXAMPLE: IF NOMEDIATIMEOUTISSE T TO12, THE PRINTER WILLCONTINUE TOFEED 12 INCHES OF MEDIA WITHOUT DETEC TING[...]

17 Media Adjust Adjusts print contr ast on objec t leading edges f or optimum print qualit y . Adjustment of this parameter is not normally requir ed; refer to C ognitive Pr ogramming Language (CPL)P rogrammer’ sGuideformoredetail. Pitch Thepitchr epresentsthedotsperinch(dpi)settingfortheprinter . V[...]

18 Auto Recalibra tion Check and Apply Enable Aut o Recalibration and the printer will automatically attempt to r ecalibrate in the event an index mark is not detected. Auto T op O f F orm Check and Apply Enable Aut omatic TOF and the print er will feed a label when the printer is turned ON or the printhead is latched. Indexing Indexing indicates t[...]

19 T op of F orm Adjust T op of F orm ( T OF) sets the top of the label with relation t o the print head. Increasing the T OF value moves the printed text down the label . Decrease the TO F setting to move the print ed test up the label. This value is set at the factory and t ypically will not need to be changed. Shift Left Shift left moves the pri[...]

20 Profile Management Manage the settings of the Advantage LX using the P role Management section of Cognitiv eTPG P rinter Administrat or . Pr ole Management displays a list of the printer ’ s current variable settings. Obtaining Printers C urrent Pr ole 1. Select the Prole Management tab in Cognitiv e TPG Printer Administra tor . 2.[...]

21 Firm ware Upgr ade 1. Select the Firmw are Upgrade tab . 2. Click the Selec t F irmwar e File button. 3. Select the appropriate F irmware le and click Ok . 4. Click the Update F irmwar e button. CA UTION! TURNING THE PRINTER OFF DURING FIRMW ARE INST ALLA TION C OULD DAMA GE THE PRINTER. NOT E: I F YOU R C OMPUTER IS C ONNEC TED TO THE INTERN[...]

22 Script Editor Use the Script Editor in Cog nitive TPG Printer Administr ator to send programming language code to the printer . F or more information on prog ramming CPL please ref er to the CPL Progr ammers guide located on the Cognitive TPG W eb site w ww . Cognitiv eTPG.c om. Sample T est Script in CPL: ! 0 100 195 1 VARIABLE WIDTH 200 TEXT 3[...]

23 Chapter 4: Cleaning and Main tenance F or optimal printhead per formance C ognitive TPG recommends cleaning the interior components(printhead,pla tenroller ,mediasensor ,peelbar(ifinstalled),ribbon, andmediapaths)every20,000inches(508m). Thethermalprintheadshouldbe cleane[...]

24 Chapter 5: T roubleshooting & Default Settings Use the chart below for troubleshooting your A dvantage LX printer prior to contacting T echnical Suppor t. If you ar e unable to resolve the problem using the chart below , please contact our T echnical Suppor t. Symptom P ossible Cause Recommended Solution Red Ready Light PrintHeadUnlat [...]

25 The Adv antage LX ships with the following default settings: Par ameter Default Setting Pr ogramming Language CPL - Cognitiv e Progr amming Language Speed 3ips(76mm/sec) Label Width 2” M odels:220(2.2” or56mm) 4” M odels:409(4.09” or104mm) Label Length Measurelabel(automaticallymeasur[...]