Dell Inspiron DCMA manual

www .dell.com | support.dell.com Dell™ Inspiron™ 531 Owner’ s Manual Model DCMA book.book Page 1 Friday , April 4, 2008 12:10 PM[...]

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential damage to ha rdware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury , or death. If you purchased[...]

Contents 3 Contents 1 Finding Information . . . . . . . . . . . . . . . . . 11 2 Setting Up and Using Y our Computer . . . 15 Front View of the Computer . . . . . . . . . . . . . . . 15 Back View of the Computer . . . . . . . . . . . . . . . 17 Back Panel Connectors . . . . . . . . . . . . . . 18 Installing Y our Computer in an Enclosure . . . . . [...]

4 Contents Connecting One Monitor Wi th a VGA Connector and One Monitor With a DVI Connector . . . . . . 32 Connecting a TV . . . . . . . . . . . . . . . . . . 32 Changing the Display Settings . . . . . . . . . . . 33 Power Management . . . . . . . . . . . . . . . . . . 33 Power Management Options in Microsoft ® Windows ® XP . . . . . . . . . . .[...]

Contents 5 3 Solving Problems . . . . . . . . . . . . . . . . . . 51 T roubleshooting T ips . . . . . . . . . . . . . . . . . . 51 Battery Problems . . . . . . . . . . . . . . . . . . . . 51 Drive Problems . . . . . . . . . . . . . . . . . . . . . 52 CD and DVD drive problems . . . . . . . . . . . . 53 Hard drive problems . . . . . . . . . . . . . [...]

6 Contents Sound and Speaker Problems . . . . . . . . . . . . . . 70 No sound from speakers . . . . . . . . . . . . . . 70 No sound from headphones . . . . . . . . . . . . 71 Video and Monitor Problems . . . . . . . . . . . . . . 71 If the screen is blank . . . . . . . . . . . . . . . . 72 If the screen is difficult to read . . . . . . . . . . . 72[...]

Contents 7 5 Removing and Installing Parts . . . . . . . . 97 Before Y o u Begin . . . . . . . . . . . . . . . . . . . . 97 Recommended T ools . . . . . . . . . . . . . . . . 97 T urning Off Y our Computer . . . . . . . . . . . . . 98 Before W orking Inside Y our Computer . . . . . . . 98 Removing the Computer Cover . . . . . . . . . . . . . 99 Ins[...]

8 Contents Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Replacing the Battery . . . . . . . . . . . . . . . 142 Power Supply . . . . . . . . . . . . . . . . . . . . . . 143 Replacing the Power Supply . . . . . . . . . . . . 143 Processor . . . . . . . . . . . . . . . . . . . . . . . . 145 Removing the Processor . . . . . . . . . [...]

Contents 9 A Appendix . . . . . . . . . . . . . . . . . . . . . . . . 167 Specifications . . . . . . . . . . . . . . . . . . . . . . 167 Sy stem Setup . . . . . . . . . . . . . . . . . . . . . . 172 Overview . . . . . . . . . . . . . . . . . . . . . . 172 Entering Sy stem Setup . . . . . . . . . . . . . . . 172 Sy stem Setup Options . . . . . . . .[...]

10 Contents Problems With Y our Order . . . . . . . . . . . . . . . . 185 Product Information . . . . . . . . . . . . . . . . . . . 185 Returning Items for Warran ty Repair or Credit . . . . . 186 Before Y ou Call . . . . . . . . . . . . . . . . . . . . . 186 Contacting Dell . . . . . . . . . . . . . . . . . . . . . 188 Glossary . . . . . . . . . .[...]

Finding Information 11 Finding Information NOTE: Some features or media may be optional and ma y not ship with your computer . Some features or media may n ot be available in certain countries. NOTE: Additional information may ship with your computer . What Are Y ou Looking For? Find it Here • W arranty information • T erms and Conditions (U.S.[...]

12 Finding Information • Service T ag and Express Service Code • Microsoft W i ndows License Label Service T ag and Microsoft ® Windows ® License These labels are located on your computer . • Use the Service T ag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your cal[...]

Finding Information 13 • Solutions — T roubleshooting hints and tips, articles from technicians, and online courses, frequently ask ed questions • Community — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as memory , the hard drive, and the operating system • Customer Care — Contac[...]

14 Finding Information • How to use your W indows ® operating system • How to work with programs and files • How to personalize my desktop Windows Help and Support Center 1 T o access W i ndows Help and Support: • In W indows XP , click Start and click Help and Support . • In W indows Vista ® , click the W indows Vista start button™ a[...]

Setting Up and Using Y our Computer 15 Setting Up and Using Y our Computer Front V iew of the Computer 1 Service T ag (located on top of the chassis towards the rear) Use the Service T ag to identi fy your computer when you access the Dell Support websit e or call technical support. 2 CD or DVD drive Use the CD/D VD drive for playing a CD/D VD. 3 C[...]

16 Setting Up and Using Y our Computer 5 optional CD or DVD drive bay Can contain an optional CD/DVD drive. 6 optional CD or DVD eject button P r ess to eject a disk from the optional CD or D VD drive. 7 FlexBay drive Can contain an optional floppy drive or optional Media Card Reader . F or information on using the Media Car d Reader , see the Soni[...]

Setting Up and Using Y our Computer 17 Back V iew of the Computer 1 power connector Insert the power cable. 2 power supply LED Indicates power availability for power supply . 3 back panel connectors Plug USB, audio , and other devices into the appropriate connector . See "Back P anel Connectors" on page 18 for more information. 4 card slo[...]

18 Setting Up and Using Y our Computer Back Panel Connectors 1 network activity light Flashes a yellow light when the computer is transmitting or receiving network data. A high volume of network traffic may make this light appear to be in a steady "on" state. 2 network adapter connector T o attach your computer to a network or broadband d[...]

Setting Up and Using Y our Computer 19 4 center/subwoofer connector Use the orange connector to attach a speaker to a Low F requency Effects (LFE) audio channel. LFE audio channel is found in digital surround sound audio schemes that carries only low frequency info rmation of 80 Hz and below . The LFE channel drives a subwoofer to provide e xtr eme[...]

20 Setting Up and Using Y our Computer Installing Y our Computer in an Enclosure Installing your computer in an enclosure can r estrict the airflow and impact your computer ’s performance, possibly causing it to overheat. F ollow the guidelines below when installing your computer in an enclosure: NOTICE: The operating temperature specificat ions [...]

Setting Up and Using Y our Computer 21 • Do not install your computer in an en closur e that does not allow airflow . Restricting the airflow impacts your computer ’s performance, possibly causing it to overheat. book.book Page 21 Friday , April 4, 2008 12:10 PM[...]

22 Setting Up and Using Y our Computer Setting Up a Printer NOTICE: Complete the operating sy stem setup before you connect a printer to the computer . See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer . • Load paper and install[...]

Setting Up and Using Y our Computer 23 3 T u rn on the printer and then turn on the computer . 4 Depending on your computer ’s operat ing system, a printer wizard may be available to help you install the printer driver : If your computer is running the Microsoft ® W indows ® XP operating system and the Add New Hardware Wizard window appears , c[...]

24 Setting Up and Using Y our Computer Playing CDs and DVDs NOTICE: Do not press down on the CD or DVD tr ay when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CDs or DVDs. 1 P r ess the eject button on the front of the drive. 2 Place the disc, label side up, in th[...]

Setting Up and Using Y our Computer 25 A D VD player includes the following basic buttons: F or more information on playing CDs or D VDs, click Help on the CD or D VD player (if available). Adjusting the V olume NOTE: When the speakers are muted, you do not hear the CD or DVD playing. Wi n d o w s X P : 1 Click the Start button, point to All P rogr[...]

26 Setting Up and Using Y our Computer Adjusting the Picture If an error message notifies you that the current r esolution and color depth are using too much memory and pr event ing DVD playback, adjust the display properties: W indows XP : 1 Click the Start button, and then click Control P anel . 2 Under Pick a category , click Appearance and Them[...]

Setting Up and Using Y our Computer 27 Copying CDs and DVDs NOTE: Ensure that you observe al l copyright laws when creating CDs or DVDs. This section applies only to computers that have a CD-R W , D VD+/-R W , or CD-R W/D VD (combo) drive. NOTE: The types of CD or DVD drives offer ed by Dell may vary by country . The following instructions explain [...]

28 Setting Up and Using Y our Computer W indows V ista ® : 1 Click Start , point to All P rograms  Sonic  DigitalMedia P rojects  Copy  Disc Copy . 2 T o copy the CD or DVD: • If you have one CD or DVD drive , ensur e that the settings ar e corr ect and click the Disc Copy button. The computer r eads your source CD or D VD and copies[...]

Setting Up and Using Y our Computer 29 DVD-Writable Drives Helpful T ips • Use Microsoft ® W indows ® Explor er to drag and dr op files to a CD-R or CD-R W only after you start Sonic Digi talMedia and open a DigitalMedia project. • Use CD-Rs to burn music CDs that you want to play in r egular ster eos. CD-R Ws do not play in most home or car [...]

30 Setting Up and Using Y our Computer Using a Media Card Reader (Optional) Use the Media Card Reader to transf er data dir ectly to your computer . The Media Card Reader supports the following memory types: •x D - P i c t u r e C a r d • SmartMedia (SMC) • CompactFlash T ype I and II (CF I/II) • MicroDrive Car d • Secur eDigital Card (SD[...]

Setting Up and Using Y our Computer 31 T o use the Media Card Reader: 1 Check the media or card to determin e the proper orientation for insertion. 2 Slide the media or card into the a ppropriate slot until it is completely seated in the connector . If you encount er r esistance, do not force the media or car d. Check the card orientation and try a[...]

32 Setting Up and Using Y our Computer Connecting One Monitor With a VG A Connector and One Monitor With a DVI Connector 1 F ollow the procedures in "Befor e Y ou Begin" on page 97. 2 Connect the VGA connector on the mo nitor to the VGA (blue) connector on the back of the computer . 3 Connect the D VI connector on the other monitor to the[...]

Setting Up and Using Y our Computer 33 3 Connect the other end of the S-video cable to the S-video input connector on your TV . 4 Connect the VGA or D VI monitor . Changing the Display Settings 1 After you connect the monitor(s) or TV , turn on the computer . The Microsoft ® W indows ® desktop displays on the primary monitor . 2 Enable e xtended [...]

34 Setting Up and Using Y our Computer NOTICE: The graphics card in your computer is installed in the PCI Express x16 slot. When there is a card in this slot an d you add a peripheral that does not support s3 suspend, your computer wi ll not enter standby mode. T o set standby mode to automaticall y activate after a defined period of inactivity : 1[...]

Setting Up and Using Y our Computer 35 Power Options Properties Define your standby mode settings, hib ernate mode settings, and other power settings in the P ower Options P roperties window . T o access the Po w e r Options P roperties window : 1 Click Start  Control P anel  Pick a category  P erformance and Maintenance . 2 Under or pick [...]

36 Setting Up and Using Y our Computer If you want to change the default se ttings for a scheme, click the drop-down menu in the T urn off monitor , T urn off hard disks , System stand by , or System hibernates field, and then select a time -out from the displayed list. Changing the time-out for a scheme fi eld permanently changes the default setti[...]

Setting Up and Using Y our Computer 37 W indows Vista has thr ee main defa ult power management modes: • Balanced • P ower Saver • High P erformance Dell has added a fourth, Dell-Recommended mode that sets power management to the most typical setting s for the majority of our customers. This is the active P ower Plan. Standby Mode Standby mod[...]

38 Setting Up and Using Y our Computer Hibernate Mode Hibernate mode conserves power by copying system data to a re served ar ea on the har d drive and then completely turning off the computer . When the computer ex its from hibernate mode, the de sktop is restor ed to the state it was in before it enter ed hibernate mode. W indows Vista may mask H[...]

Setting Up and Using Y our Computer 39 Power Management Modes W indows Vista has thr ee main de fault power management modes: • Balanced • P ower Saver • High P erformance Dell has added a fourth Dell-Recommended mode that sets power management to the most typical settings for the majority of our customers.This is the active P ower Plan for a[...]

40 Setting Up and Using Y our Computer CAUTION: There are many different settings in the Power Options, Advanced Settings dialog box. Use care when making setting changes. Click Start and then click Help and Support to e xplor e the capabilities of the advanced settings. Enabling Cool ’n’ Quiet T echnology Cool 'n' Quiet ™ technolog[...]

Setting Up and Using Y our Computer 41 The drives in a R AID configuration shou ld be the same size in or der to ensure that the lar ger drive does not contain unallocated (and therefor e unusable) space. RAID Level 1 Configuration R AID level 1 uses a data-r edundancy storage technique known as mirroring to enhance data integrity . When data is wr[...]

42 Setting Up and Using Y our Computer Configuring Y our Hard Drives for RAID Y our computer can be configured for R AID , even if you did not select a R AID configuration when the computer was purc hased. F or an explanation of R AID levels and their requir ements, see "About R AID Configurations (F or W indows Vista only)" on page 40. F[...]

Setting Up and Using Y our Computer 43 Using the Nvidia MediaShield ROM Utility NOTICE: The following procedure wi ll result in the loss of all data on your hard drive(s). Back up any data you want to keep b efore continuing. Hard drives of any size may be used to create a R AID configuration. Ideally , however , the drives should be of equal si ze[...]

44 Setting Up and Using Y our Computer 10 P r ess <Enter> to r eturn to the previous scr een. 11 P r ess <Ctrl><X> to e xit the R AID BIOS. Using Nvidia MediaShield Nvidia MediaShield allows you to view and manage R AID configurations. Rebuilding a RAID Configuration If one of the hard drives in a R AID ar ray fails, you can rebui[...]

Setting Up and Using Y our Computer 45 Y ou can transfer data, such as:. • E-mail messages • T oolbar settings • W indow sizes • Internet bookmarks T o prepar e the new computer for the file transfer : 1 Click Start , point to All P rograms  Accessories  System T ools , and then click F iles and Settings T ransfer Wizard . The F iles [...]

46 Setting Up and Using Y our Computer T o transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer , click Next . 2 On the Where are the files and settings? scr een, select the method you chose for transferring your file s and settings, and then click Next . 3 The wizard r eads the collected files a nd set[...]

Setting Up and Using Y our Computer 47 Setting Up a Home and Office Network Connecting to a Network Adapter NOTICE: Plug the network cable into the n etwork adapter c onnector on the computer . Do not plug the networ k cable into the modem connector on the computer . Do not plug a network ca ble into a teleph one wall jack. 1 Connect the network ca[...]

48 Setting Up and Using Y our Computer 3 Click Checklist for creating a network . NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall pro vided with Windows XP SP1. 4 Complete the checklist and re quir ed pr eparations. 5 Return to the Network Setup W iza rd and follow the instructio[...]

Setting Up and Using Y our Computer 49 • Dial-up connections that provide Int ernet access through a telephone line. Dial-up connections ar e considerably slower than DSL and cable (or satellite) modem connections. • W ireless LAN connections that prov ide Internet access using Bluetooth ® wireless technology . If you ar e using a dial-up conn[...]

50 Setting Up and Using Y our Computer • If you have already obtained setup information from your ISP but you did not r eceive a setup CD, click Set up my connection manually . • If you have a CD, click Use the CD I got from an ISP . NOTE: If you do not know which type of connection to select, contact your ISP . 5 Click Next . If you selected S[...]

Solving Problems 51 Solving Problems CAUTION: Some of the parts described in this chapter may be replaceable by a certified service technician only and are not custom replaceable. T roubleshooting T ips F ollow these tips when you troubleshoot your computer: • If you added or r emoved a part befo re the problem started, r eview the installation p[...]

52 Solving Problems Drive Problems CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . E NSURE THAT M ICROSOFT ® W INDOWS ® RECOGNIZES THE DRIVE — Wi n d o w s X P : Click Start and click My Computer . Wi n d o w s Vi s t a ® : Click Start and click Computer . If t[...]

Solving Problems 53 CD and DVD drive problems NOTE: High-speed CD or DVD drive vibrati on is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regi ons worldwide and differe nt disc formats, not all DVD titles work in all DVD drives. Problems writing to a CD/DVD-RW drive A DJUST T[...]

54 Solving Problems Hard drive problems E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . NOTE: Connect the modem to an analog telephone jack only . The modem does not operate while it is connected to a digi tal telephone network. [...]

Solving Problems 55 C HECK THE TELEPHONE LINE CONNECTION — C HECK THE TELEPHONE JACK — C ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK — U SE A DIFFERENT TELEPHONE LINE — • V erify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a c onnector -shaped icon next to it.) • Ensure t[...]

56 Solving Problems Error Messages If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. V ERIFY THAT THE MODEM IS COMMUNICATING WITH W INDOWS — W indows XP : 1 Click Start  Control P anel  P r inters and Other Hardware  Phone and Modem Options  Modems .[...]

Solving Problems 57 A REQUIRED .DLL FILE WAS NOT FOUND — The program that you ar e trying to open is missing an essential file. T o remove and the n r einstall the program: Wi n d o w s ® XP: 1 Click Start  Control P anel  Add or Remove P rograms  P rograms and F eatures . 2 Select the program you want to remove. 3 Click Uninstall . 4 S[...]

58 Solving Problems Keyboard Problems CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . Lockups and Software Problems CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . The computer does [...]

Solving Problems 59 The computer stops responding NOTICE: Y ou might lose data if you are unab le to perform an operating sy stem shutdown. A program stops responding A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. T URN THE COMPUTER OFF — If you ar e unable to[...]

60 Solving Problems A program is designed for an earlier Microsoft ® Windows ® operating sy stem A solid blue screen appears R UN THE P ROGRAM C OMPATIBILITY W IZARD — W indows XP : The P rogram Compatibility W izard configur es a program so that it runs in an environment similar to non- XP operating system environments. 1 Click Start  All P[...]

Solving Problems 61 Other software problems C HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensure that the program is compatible wi th the operating system installed on your computer . • Ensure that your computer meets the mi nimum hardwar e requir ements needed to run the software. [...]

62 Solving Problems Media Card Reader Problems N O DRIVE LETTER IS ASSIGNED — When Microsoft ® W indows ® Operating System detects the Media Card Reader , the device is automatically assigned a drive letter as the ne xt logical drive after all other physical drives in the system. If the next logical drive after the physical drives is mapped to [...]

Solving Problems 63 Memory Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . F LEX B AY DEVICE IS D ISABLED — There is a FlexBay disable option in the BIOS setup that appears only when the FlexBay device is installed. If the Fle xBay de vice is physically i[...]

64 Solving Problems Mouse Problems CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . C LEAN THE MOUSE — See "Mouse" on page 179 for in structions on cleaning the mouse. C HECK THE MOUSE CABLE — 1 Remove mouse extension cables, if used, an d connect the m[...]

Solving Problems 65 Network Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . C HECK THE MOUSE SETTINGS — Wi n d o w s ® XP: 1 Click Start , click Control P anel , and then click P rinters and Other Hardware . 2 Click Mouse . 3 Adjust the settings as neede[...]

66 Solving Problems Power Problems CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . C HECK YOUR NETWORK SETTINGS — Contact your network administrator or the person who set up your network to verify that your network settings are corr ect and that the network is fun[...]

Solving Problems 67 Printer Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . NOTE: If you need technical assistance for your printer , contac t the printer’ s manufacturer . I F THE POWER LIGHT IS STEADY AMBER — P ower problem or internal device malfunct[...]

68 Solving Problems C HECK THE PRINTER CABLE CONNECTIONS — • See the printer documentation for cable connection information. • Ensure that the printer cables are secu rely connected to the printer and the computer (see "Setting Up a P rinter" on page 22). T EST THE ELECTRICAL OUTLET — Ensur e that the electrical outlet is working [...]

Solving Problems 69 Scanner Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . NOTE: If you need technical assistance for your scanner , contact the scanner’ s manufacturer . C HECK THE SCANNER DOCUMENTATION — See the scanner documentation for setup and tr[...]

70 Solving Problems Sound and Speaker Problems CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . No sound from speakers NOTE: The volume control in some MP3 pl ayers overrides the Windows volume setting. If you have been li stening to MP3 songs, ensure that you did no[...]

Solving Problems 71 No sound from headphones V ideo and Monitor Problems CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . NOTE: See the monitor documentation for troubleshooting procedures. R EINSTALL THE SOUND DRIVER — See "Manually Reinstalling Drivers"[...]

72 Solving Problems If the screen is blank If the screen is difficult to read C HECK THE MONITOR CABLE CONNECTION — • Ensure that the graphics cable is conne cted as shown on the setup diagram for your computer . If an optional video card is installed, ch eck that the monitor ca ble is connected to the card, rather than the vide o connector on [...]

Solving Problems 73 M OVE THE MONITOR AWAY FROM EXTERNAL POWER SOURCES — Fa n s , fluorescent lights, halogen lamps, and other electrical devices can cause the scr een image to appear "shaky ." T urn off near by devices to check for interference. R OTATE THE MONITOR TO ELIMINATE SUNLIGHT GLARE AND POSSIBLE INTERFERENCE A DJUST THE W IND[...]

74 Solving Problems book.book Page 74 Friday , April 4, 2008 12:10 PM[...]

T roubleshooting T ools 75 T roubleshooting T ools Power Lights CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . The power button light (b i-color LED) located on the front of the computer illuminates and blinks or remains solid to indicate differ ent states: • If [...]

76 T roubleshooting T ools • If the power light is blinking amber , the computer is r eceiving electrical power , a device might be malfun ctioning or incorrectly installed. – Remove and then reinstall the memory modules (see "Memory" on page 107). – Remove and then reinstall any car d s (see "Cards" on page 111). – Remo[...]

T roubleshooting T ools 77 Code (repetitive short beeps) Description Suggested Remedy 3 P ossible motherboard failure. Contact Dell. 1 BIOS checksum failure. P ossible motherboard failur e. Contact Dell. 5 Real time clock failure. P ossible battery failure or motherboard failur e. 1 Replace the battery (see "Replacing the Battery" on page[...]

78 T roubleshooting T ools Sy stem Messages NOTE: If the message you received is not listed in the table, see the documentation for either the operating sy stem or the program th at was running when the message appeared. A LERT ! P REVIOUS ATTEMPTS AT BOOTING THIS SY STEM HAVE FAILED AT CHECKPOINT [ NNNN ]. F OR HELP IN RESOLVING THIS PROBLEM , PLE[...]

T roubleshooting T ools 79 N O BOOT DEVICE AVAILABLE — No bootable partition on HDD or Not a bootable floppy in floppy driver , or HDD/Floppy ca ble loose, or No bootable device exists. • If the floppy drive is your boot device, ensu re that a bootable floppy disk is in the drive. • If the har d drive is your boot device, ensur e that the cab[...]

80 T roubleshooting T ools Dell Diagnostics CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . When to Use the Dell Diagnostics If you experience a problem with your computer , perform the checks in L ockups and Software P roblems (see "L ockups an d Software P ro[...]

T roubleshooting T ools 81 Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down and r estart the computer . When the DELL logo appears, press <F12> immediately . NOTE: If you wait too long and the oper ating sy stem logo appears, continue to wait until you see the Microsoft ?[...]

82 T roubleshooting T ools 2 After you have selected the Te s t S y s t e m option from the main menu, the following menu appears: NOTE: It is recommended that you select Extended T est from the menu below to run a more thorough check of devices in the computer . 3 If a problem is encountered during a te st, a message appears with an error code and[...]

T roubleshooting T ools 83 5 When the tests ar e complete, close th e test scr een to r eturn to the Main Menu scr een. T o e xit the Dell Diagnostics and r estart the computer , close the Main Menu scr een. 6 Remove the Drivers and Utilities media (if applicable). Drivers What is a Driver? A driver is a program that controls a device such as a pri[...]

84 T roubleshooting T ools Identifying Drivers If you experience a problem with any devi ce, identify whether the driver is the source of your problem and, if necessary , update the driver . NOTE: Y ou must be logged in with Administra tor privileges to perform this procedure. Wi n d o w s ® XP: 1 Click Start , then click Control P anel . 2 Click [...]

T roubleshooting T ools 85 3 In the System P roperties window , click the Hardware tab. 4 Click Device Manager . 5 Right-click the device for which the new driver was installed and click P roperties . 6 Click the Drivers tab  Roll Back Driver . W indows V ista: 1 Click Start and right-click Computer . 2 Click P roperties  Device Manager . NOT[...]

86 T roubleshooting T ools 5 At the W elcome Dell System Owner scr een, click Next . NOTE: The Drivers and Utilities media display s driver s only for hardware that came installed in your computer . If you in stalled additional hardware, the drivers for the new hardware might not be displayed by the Drivers and Utilities media. If those drivers are[...]

T roubleshooting T ools 87 W indows V ista: 1 Click Start and right-click Computer . 2 Click P roperties  Device Manager . NOTE: The User Account Control window may appear . If you are an administrator on the computer , click Continue ; otherwise, contact your administrator to enter the Device Manager . 3 Double-click the type of device for whic[...]

88 T roubleshooting T ools 3 Select the option that best desc ribes the problem and follow the troubleshooting steps. NOTE: Windows V ista is a new operating sy stem, so many older devices may not have drivers or applica tions for Windows Vista. Check with your hardware manufacturer for further i nformation on their device. NOTE: If you do not find[...]

T roubleshooting T ools 89 Creating a Restore Point NOTICE: Make regular backups of your da ta files. Sy stem Restore does not monitor your data fi les or recover them. NOTE: Y ou must be logged in with Administr ator privileges to perform this procedure. Wi n d o w s X P : 1 Click Start  All P rograms  Accessories  System T ools  Syste[...]

90 T roubleshooting T ools NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open prog rams. Do not alter , open, or delete any files or programs until the sy stem restoration is complete. NOTE: Y ou must be logged in with Admini strator privileges to perform this procedure. Wi n d o w[...]

T roubleshooting T ools 91 Using Dell PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Fa ctory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer . If possible, back up the data before u sing these options. Use PC Restore or Dell[...]

92 T roubleshooting T ools 6 When prompted, click Ye s . The computer r estarts. Because the co mputer is r estor ed to its original operating state, the scr eens that appe ar , such as the End User License Agr eement, are the same ones that a ppear ed the first time the computer was turned on. 7 Click Next . The System Restore scr een appears and [...]

T roubleshooting T ools 93 Removing Dell PC Restore NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer . After you have removed Dell PC Restore, you will not be able to use it to restor e your computer’ s operating sy stem. Dell PC Restore enables you to r estor e your har d drive to[...]

94 T roubleshooting T ools Using the Operating Sy stem CD Before Y ou Begin If you are considering r einstalling the W indows operating system to correct a problem with a newly installed driver , first try using W indows Device Driver Rollback. (see "Using W indows Device Driver Rollback" on page 84). If Device Driver Rollback does not re[...]

T roubleshooting T ools 95 1 Save and close any open files and exit any open programs. 2 Insert the Operating System CD. Click Exit if the Install Windows Vista message appears. 3 Restart the computer . P r ess <F12> immediately after the DELL™ logo appears. If the operating system logo appear s, wait until you see the W indows desktop, and[...]

96 T roubleshooting T ools book.book Page 96 Friday , April 4, 2008 12:10 PM[...]

Removing and Installing Parts 97 Removing and Installing Parts CAUTION: T o guard against electrical shock, lac eration by moving fan blades, or other unexpected injuries, al way s unplug your computer from the electrical outlet before opening the cover . CAUTION: Do not operate your computer w ith any cover(s) (including computer covers, bezels, f[...]

98 Removing and Installing Parts T urning Off Y our Computer NOTICE: T o avoid losing data, save and close any open files and exit any open programs before you tu rn off your computer . Wi n d o w s ® XP: 1 Save and close any open files and exit any open programs. 2 Click Start  T urn Off Computer  Tu r n o f f . 3 Ensure that the computer a[...]

Removing and Installing Parts 99 NOTICE: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locki ng tabs; if you are disconnecting this type of cab le, press in on the locking tabs befo re you disconnect the cable. As you pull conn ectors apart, keep them ev enly aligned[...]

100 Removing and Installing Parts 3 Remove the two thumbscrews securing the cover , using a flat-blade screwdriver . 4 Release the computer cover by pulling it away from the front of the computer and lifting it up. 5 Set the cover aside in a secur e location. 1 computer cover 2 front of computer 3 thumbscrew (2) 1 2 3 book.book Page 1 00 Friday, Ap[...]

Removing and Installing Parts 101 Inside V iew of Y our Computer CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . 1 CD or D VD drive 2 power supply 3 optional CD or D VD drive 4 floppy drive or Media Reader (optional) 5 hard drive 6 optional hard drive 1 2 3 6 5 4 bo[...]

102 Removing and Installing Parts Sy stem Board Components 1 3 19 12 18 20 9 11 2 14 21 17 15 23 25 29 4 7 8 10 16 24 26 27 28 5 6 13 22 30 31 book.book Page 1 02 Friday, April 4, 2008 12:10 PM[...]

Removing and Installing Parts 103 1 processor socket (CPU) 2 processor fan connector (CPU_ F AN) 3 memory module connectors (DIMM_2) 4 memory module connectors (DIMM_1) 5 memory module connectors (DIMM_4) 6 memory module connectors (DIMM_3) 7 main power connector (A TX_POWER) 8 floppy drive connector (FLOPPY) 9 serial A T A drive connectors (SA T A[...]

104 Removing and Installing Parts Power Supply DC Connector Pin Assignments DC Power Connector P1 13 14 15 16 17 18 19 20 21 22 23 24 1 2 3 4 567 89 1 0 1 1 1 2 book.book Page 1 04 Friday, April 4, 2008 12:10 PM[...]

Removing and Installing Parts 105 Pin Number Signal name Wire Color Wire Size 1 3.3 V Orange 20 A WG 2 3.3 V Orange 20 A WG 3 R TN Black 20 A WG 4 5 V Red 20 A WG 5 R TN Black 20 A WG 6 5 V Red 20 A WG 7 R TN Black 20 A WG 8 POK Gray 22 A WG 9 5 V A UX P urple 20 A WG 10 +12 V Y ellow 20 A WG 11 +12 V Y ellow 20 A WG 12 3.3 V Orange 20 A WG 13 3.3 [...]

106 Removing and Installing Parts DC Power Connector P2 DC Power Connectors P3, P5, P8, and P9 Pin Number Signal Name 18-A WG Wire 1G N D B l a c k 2G N D B l a c k 3 +12 V ADC Y ellow 4 +12 V ADC Y ellow Pin Number Signal name 18-A WG Wire 1 +3.3 VDC Orange 2G N D B l a c k 3+ 5 V D C R e d 4G N D B l a c k 5 +12 VBDC White 3 1 4 2 book.book Page [...]

Removing and Installing Parts 107 DC Power Connector P7 Memory Y ou can increase your computer memory by installing memory modules on the system board. Y our computer supports DDR2 memory . F or additional information on the type of memory supported by your computer , see "Memory" on page 167. NOTICE: Do not install ECC or buffered memory[...]

108 Removing and Installing Parts Memory Installation Guidelines • DIMM connectors must be populated in a numerical order , beginning with connectors DIMM_1 and DIMM_2, then connectors DIMM_3 and DIMM_4. If a single DIMM is installed, you must install it in connector DIMM_1. • F or best performance, memory modules should be installed in pairs o[...]

Removing and Installing Parts 109 Installing Memory CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . CAUTION: Before installing memory , you must remove the PCI Express x16 card. See "Cards" on page 111. NOTICE: T o prevent static damage to componen ts insi[...]

110 Removing and Installing Parts 3 Align the notch on the bottom of the module with the crossbar in the connector . NOTICE: T o avoid damage to the memory modu le, press the modu le straight down into the connector whil e you apply equal force to each end of the module. 4 Insert the module into the connector until the module snaps into position. I[...]

Removing and Installing Parts 111 8 Right-click the My Computer icon and click P r operti es . 9 Click the General tab. 10 T o verify that the memory is insta lled correctly , check the amount of memory (R AM) listed. Removing Memory CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Info[...]

112 Removing and Installing Parts PCI and PCI Express Cards Y our computer supports two PCI cards, one PCI Expr ess x16 card and one PCI Express x1 car d. • If you are installing or r eplacing a car d, follow the procedur es in the next section. • If you are r emoving but not replac ing a car d, see "Removing a PCI/PCI Express Card" o[...]

Removing and Installing Parts 113 3 Remove the scr ew holding the card r etention bracket. 4 Lift the car d r etention brack et and set it aside in a secur e location. 5 If you are installing a new car d, r e move the filler brack et to cr eate a car d-slot opening. 6 If you ar e r eplacing a car d that is alre ady installed in the computer , r emo[...]

114 Removing and Installing Parts 9 If you are installing the PCI Expr ess card into the x16 car d connector , position the card so the securing slot is aligned with the securing tab. 10 Place the car d in the connector and pres s down firmly . Ensur e that the car d is fully seated in the slot. 1 alignment bar 2 fully-seated card 3 not fully seate[...]

Removing and Installing Parts 115 11 Replace the car d r etention bracket ensuring that: • The guide clamp is aligned with the guide notch. • The tops of all cards and filler brack ets ar e flush with the alignment bar . • The notch in the top of the car d or filler brack et fits around the alignment guide. 12 F ix the card r etention bracket[...]

116 Removing and Installing Parts 13 Connect any cables that should be attached to the card. See the documentation for the car d for information about the card’s cable connections. NOTICE: Do not route card cables over or be hind the cards. Cables routed over the cards can prevent the computer cover from closing proper ly or cause damage to the e[...]

Removing and Installing Parts 117 5 If you ar e r eplacing a car d that is alre ady installed in the computer , r emove the car d. If necessary , disconnect any cables connected to the card. • F or PCI card, grasp the car d by its to p corners, and ease it out of its connector . • F or PCI Express car d, pull the securing tab, grasp the car d b[...]

118 Removing and Installing Parts Bezel CAUTION: Before you begin any of the pro cedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electrica l shock, laceration by moving fan blades, or other unexpected injuries, alwa y s unplug your computer from the electrical outlet before openi[...]

Removing and Installing Parts 119 3 Grasp and lift the bezel grips one at a time to release it from the front panel. 4 Rotate and pull the bezel away from th e front of the computer to release bezel clamps from bezel clamp slot. 5 Set aside the bezel in a secure location. Replacing the Bezel 1 Align and insert the bezel clamps in the bezel clamp sl[...]

120 Removing and Installing Parts Drives Y our computer supports a combination of these devices: • Up to two serial A T A hard drives • One optional floppy drive or an optional Media Card Reader • Up to two CD or D VD drives 1 CD or D VD drive 2 optional CD or D VD drive 3 floppy drive or Media Card Reader 4 optional hard drive 5 hard drive 1[...]

Removing and Installing Parts 121 Recommended Drive Cable Connections • Connect serial A T A hard drives to connectors labeled "SA T A0" or "SA T A1" on the system board. • Connect serial A T A CD or D VD drives to connectors labeled "SA T A2" or "SA T A3" on the system board. Connecting Drive Cables When[...]

122 Removing and Installing Parts Connecting and Disconnecting Drive Cables When connecting and disconnecting a s erial A T A data cable, disconnect the cable using the pull-tab. The serial A T A interface connectors are keyed for corr ect insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other c[...]

Removing and Installing Parts 123 5 Remove the four scr ews securing the hard drive. 6 Slide the drive out away from the front of the computer . 7 If r emoving this drive changes the dr ive configuration, then be sure to r eflect these changes in system setup. When you restart your computer , enter system setup (see "System Setup" on page[...]

124 Removing and Installing Parts Installing a Hard Drive 1 F ollow the procedures in "Befor e Y ou Begin" on page 97. 2 Remove the computer cover (see "R emoving the Computer Cover" on page 99). 3 Check the documentation for the drive to verify that it is configured for your computer . 4 Slide the hard drive into the har d driv[...]

Removing and Installing Parts 125 8 Connect the data cable to the system board. 9 Check all cables to be certain that they are properly connected and firmly seated. 10 Replace the computer cover (see "Rep lacing the Computer Cover" on page 164). NOTICE: T o connect a network cabl e, first plug the cable into the network port or device and[...]

126 Removing and Installing Parts 6 Replace and tighten the four screws to secur e the hard drive. 7 Connect the power and data cables to the drive. 8 Connect the data cable to the system boar d. 9 Check all cables to be certain that th ey are properly connected and firmly seated. 10 Replace the computer cover (see "R eplacing the Computer Cov[...]

Removing and Installing Parts 127 11 Connect your computer and devices to electrical outlets, and then turn them on. 12 See the documentation that came with the drive for instructions on installing any softwar e r equired for drive operation. 13 Check the system setup for drive co nfiguration changes (see "Entering System Setup" on page 1[...]

128 Removing and Installing Parts 4 Disconnect the power and data cables from the back of the floppy drive. NOTE: If you have installed a PCI Express x16 card, th is card may cover the floppy-drive connectors. Remove this ca rd before disconnec ting the floppy- drive cables (see "Removing a PCI/PCI Express Card " on page 116 ). 5 Disconne[...]

Removing and Installing Parts 129 8 If you are not r eplacing the drive, reinstall the drive panel insert (see "Media Card Reader" on page 133). 9 Replace the bezel (see "Replac ing the Bezel" on page 119). 10 Replace the computer cover (see "Rep lacing the Computer Cover" on page 164). 11 Connect your computer and dev[...]

130 Removing and Installing Parts 10 Check all cable connections, and fo ld cables out of the way to avoid blocking airflow between the fan and cooling vents. 11 Replace the bezel (see "Replacing the Bezel" on page 119). 12 Replace the computer cover (see "R eplacing the Computer Cover" on page 164). NOTICE: T o connect a networ[...]

Removing and Installing Parts 131 13 Connect your computer and devices to their electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any softwar e r equired for drive operation. 14 Enter system setup (see "System Setup" on page 172) and select the appropriate Diskette Drive op[...]

132 Removing and Installing Parts Replacing the Drive Panel Insert 1 Align the drive panel insert along th e edges of the empty slot for the floppy drive. 2 P ush the panel insert. Drive panel insert is lock ed in place. NOTE: T o comply with FCC regulations, it is recommended that you replace the drive panel insert wheneve r the floppy drive is re[...]

Removing and Installing Parts 133 Media Card Reader CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electrical shock, lac eration by moving fan blades, or other unexpected injuries, al way s unplug your computer from the electrical outlet [...]

134 Removing and Installing Parts 4 Disconnect the FlexBay USB cable and the power cable from the back of the Media Card Reader and from the internal USB connector on the system board (see "System Boar d Components" on page 102). 5 Remove the two scr ews securing the Media Car d Reader . 6 Slide the Media Car d Reader out through the fron[...]

Removing and Installing Parts 135 10 Replace the bezel (see "Replacing the Bezel" on page 119 11 Replace the computer cover (see "Rep lacing the Computer Cover" on page 164). 12 Connect your computer and devices to electrical outlets, and then turn them on. 1 Media Card Reader 2 data cable 3 power cable 4 system boar d connector[...]

136 Removing and Installing Parts CD or DVD Drive CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions located in the Product Information Guide . CAUTION: T o guard against electrical s hock, laceration by moving fan blades, or other unexpected injuries, alwa y s unplug your computer from the electrical o[...]

Removing and Installing Parts 137 6 Remove the two scr ews securing the CD or D VD drive. 7 Slide the CD or D VD drive out th rough the front of the computer . 8 If you ar e not r eplacing the drive, repl ace the drive panel insert (see "Media Card Reader" on page 133). 9 Replace the drive panel insert (see "Rep lacing the Drive P an[...]

138 Removing and Installing Parts 9 Replace the bezel (see "Replacing the Bezel" on page 119). 10 Replace the computer cover (see "Repla cing the Computer Cover" on page 164). NOTICE: T o connect a network cable, first pl ug the cable into the network device and then plug it into the computer . 11 Connect your computer and devic[...]

Removing and Installing Parts 139 Installing a Second CD or DVD Drive 1 F ollow the procedures in "Befor e Y ou Begin" on page 97. 2 Remove the computer cover (see "R emoving the Computer Cover" on page 99). 3 Remove the bezel (see "Removing the Bezel" on page 118). 4 Align the tip of a Phillips scr ewdriver wi th the [...]

140 Removing and Installing Parts 10 Check all cable connections, and fo ld cables out of the way to avoid blocking airflow between the fan and cooling vents. 11 Replace and tighten the two screws securing the CD or D VD drive. 12 Replace the bezel (see "Replacing the Bezel" on page 119). 13 Replace the computer cover (see "Repla cin[...]

Removing and Installing Parts 141 15 Enter system setup (see "System Setup" on page 172) and select the appropriate Drive option. 16 V erify that your computer works correc tly by running the Dell Diagnostics (see "Dell Diagnostics" on page 80). Replacing the CD or DVD Panel Insert 1 Align the CD or D VD panel insert along the e[...]

142 Removing and Installing Parts Battery Replacing the Battery CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . NOTICE: T o prevent static damage to co mponents inside your computer , discharge static electricity from your body before you touch any of your computer?[...]

Removing and Installing Parts 143 7 Replace the computer cover (see "Rep lacing the Computer Cover" on page 164). NOTICE: T o connect a network cabl e, first plug the cable into the network device and then plug it into the computer . 8 Connect your computer and devices to electrical outlets, and then turn them on. 9 Enter system setup (se[...]

144 Removing and Installing Parts 5 Remove the four scr ews that attach the power supply to the back of the computer chassis. 6 Slide the power supply towar ds the fron t of the computer and lift it out. 7 Place and slide the r eplacement power su pply towar d the back of the computer . 8 Replace and tighten all scr ews that se cur e the power supp[...]

Removing and Installing Parts 145 Processor CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions located in the Product Information Guide . NOTICE: T o prevent static damage to compon ents inside your computer , discharge static electricity from your bod y before you touch any of your computer’ s electr[...]

146 Removing and Installing Parts NOTICE: Unless a new heat sink is required for the new processor , reuse the original heat sink assembly when you replace the processor . 7 P ull the r elease lever straight up until the processor is r eleased. 1 fan 2 fan cover 3 heat sink 4 bracket 5 clamp grip 6 bracket projection 7 clamp lever 1 2 3 4 7 6 5 boo[...]

Removing and Installing Parts 147 NOTICE: Be careful not to bend any of the pins when you remove the processor . Bending the pins can permane ntly damage the processor . 8 Remove the processor from the socket. Leave the release lever extended in the r e lease position so that the socket is ready for the new processor . NOTICE: After removing the pr[...]

148 Removing and Installing Parts Installing the Processor NOTICE: Ground yourself by touch ing an unpainted metal surface on the back of the computer . 1 F ollow the procedures in "Befor e Y ou Begin" on page 97. NOTICE: Be careful not to bend any of the pins when you unpack the processor . Bending the pins c an permanently damage the pr[...]

Removing and Installing Parts 149 NOTICE: T o avoid damage, ensure that the proc essor aligns pr operly with the socket, and do not use excessive forc e when you instal l the processor . 5 Set the processor lightly in the sock et and ensur e that the processor is positioned corr ectly . 6 While lightly pr essing down on the processor , rotate the r[...]

150 Removing and Installing Parts 10 Connect any cables disconnected befor e removing the heat sink assembly . 11 Replace the computer cover (see "R eplacing the Computer Cover" on page 164). 12 Connect your computer and devices to an electrical outlet, and turn them on. 13 V erify that the computer works correc tly by running the Dell Di[...]

Removing and Installing Parts 151 I/O Panel CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electrical shock, laceration by moving fan blades, or other unexpected injuries, al way s unplug your computer from the electrical outlet before op[...]

152 Removing and Installing Parts Installing the I/O Panel 1 Place the I/O panel into the slot. NOTICE: T ake care not to damage the cable connectors and the cab le routing clips when sliding the I/O pan el into the computer . 2 Align and slide the I/O panel clamp in the I/O panel clamp slot. 3 Replace and tighten the screw that secur es the I/O pa[...]

Removing and Installing Parts 153 6 Replace the computer cover (see "Rep lacing the Computer Cover" on page 164). 7 Connect your computer and devices to an electrical outlet, and turn them on. 8 V erify that the computer works correc tly by running the Dell Diagnostics (see "Dell Diagnostics" on page 80). 1 I/O panel clamp 2 I/O[...]

154 Removing and Installing Parts Processor Fan CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electrical s hock, laceration by moving fan blades, or other unexpected injuries, alwa y s unplug your computer from the electrical outlet befo[...]

Removing and Installing Parts 155 8 Hold the heat sink firmly in one hand and using moderate force, pull up the fan cover to separate it from the heat sink. 1 fan 2 fan cover 3 heat sink 1 2 3 book.book Page 1 55 Friday, April 4, 2008 12:10 PM[...]

156 Removing and Installing Parts NOTICE: Do not touch the fan blades to av oid damage to the fan blades. 9 P ull outwar ds the two fan cover grips on one side and slightly lift the fan from the fan cover . 10 P ull outwar ds the other two fan cover gri ps on the other side and lift the fan to re lease the fan from the fan cover . 1 fan 2 fan cover[...]

Removing and Installing Parts 157 Installing the Processor Fan NOTICE: When reinstalling the fan, ensure that you do not pinch the wires that run between the sy stem board and the fan. 1 Align the holes in the fan with the guides on the fan cover . 2 P r ess the fan and fan cover together till the fan cover grips snap in place. 1 fan 2 fan cover gu[...]

158 Removing and Installing Parts 3 Align and pr ess the heat sink and fan assembly till both snap in place. 4 Replace the heat sink assembly (see step 9 of "Installing the P rocessor" on page 148). 5 Replace the cables that wer e removed fr om the routing clips on top of the processor fan assembly . 1 fan 2 fan cover 3 heat sink 1 2 3 bo[...]

Removing and Installing Parts 159 6 Connect the processor fan cable to the system boar d (see "System Boar d Components" on page 102). NOTICE: Ensure that the fan is co rrectly seated and secure. 7 Replace the cover (see "Replacing the Computer Cover" on page 164). 8 Connect your computer and devices to an electrical outlet, and[...]

160 Removing and Installing Parts Removing the Chassis Fan 1 F ollow the procedures in "Befor e Y ou Begin" on page 97. 2 Remove the computer cover (see "R emoving the Computer Cover" on page 99). 3 Disconnect the chassis fan cable from the system boar d (see "System Boar d Components" on page 102). 4 Remove the four s[...]

Removing and Installing Parts 161 Replacing the Chassis Fan 1 F ollow the procedures in "Befor e Y ou Begin" on page 97. 2 Remove the computer cover (see "R emoving the Computer Cover" on page 99). 3 Slide the chassis fan in place towa r ds the back of the computer . 4 Connect the chassis fan cable to the system board (see "[...]

162 Removing and Installing Parts Sy stem Board Removing the Sy stem Board CAUTION: T o guard against electrical s hock, laceration by moving fan blades, or other unexpected injuries, alwa y s unplug your computer from the electrical outlet before opening the cover . CAUTION: The heat sink assembly , power sup ply , and other com ponents may be ver[...]

Removing and Installing Parts 163 Sy stem Board Screws 9 Place the system board that you just r emoved next to the r eplacement system boar d to compar e and ensure they ar e identical. 1 screws (8) 2 system board 1 2 book.book Page 1 63 Friday, April 4, 2008 12:10 PM[...]

164 Removing and Installing Parts Installing the Sy stem Board 1 Gently align the boar d into the chassis and slide it towar d the back of the computer . 2 Using the eight screws, secur e the system board to the chassis. 3 Replace the cables that you r e moved from the system boar d. 4 Replace the processor and the heat sink assembly (see "Ins[...]

Removing and Installing Parts 165 6 Replace and tighten the two screws that secur e the computer cover , using a flat-blade screwdriver . 7 Move the computer to the upright position. NOTICE: T o connect a network cabl e, first plug the cable into the network device and then plug it into the computer . NOTICE: Ensure that none of the air -vents of t[...]

166 Removing and Installing Parts book.book Page 1 66 Friday, April 4, 2008 12:10 PM[...]

Appendix 167 Appendix Specifications Processor P rocessor type AMD™ Athlon™ 64 X2 dual-core processor AMD Athlon 64 processor AMD Sempron™ processor Le vel 2 (L2) cache Up to 2 MB for Athlon 64 X2 dual-core processor Up to 512 KB for Athlon 64 processor Up to 256 KB for Sempron processors Memory T ype 667-MHz, 800-MHz DDR2 SDR AM Memory conne[...]

168 Appendix Audio T ype Realtec ALC888 (7.1 Channel audio) Expansion Bus Bus type PCI 2.3 PCI Express 1.0A SA T A 1.0 and 2.0 USB 2.0 Bus speed PCI: 133 MB/s PCI Express: x1 slot bidirectional speed - 500 MB/s x16 slot bidirectional speed - 8GB/s SA T A: 1.5 Gbps and 3.0 Gbps USB: 480 Mbps high speed, 12 Mbps full speed, 1.2 Mbps low speed PCI con[...]

Appendix 169 Drives Externally accessible: Bays one 3.5-inch drive bay (FlexBay) two 5.25-inch drive bays A vailable devices Serial A T A drives (4), floppy drive, USB memory devices, CD or D VD drive, and Media Card Reader Internally accessible: two bays for 1- inch high serial A T A hard drives Connectors External connectors: Vid e o 15-hole conn[...]

170 Appendix Memory four 240-pin connectors Po w e r 1 2 V one 4-pin connector Po w e r one 24-pin connector Controls and Lights F ront of computer: Po w e r b u t t o n push button P ower light blue light — Blinking blue in sleep state; solid blue for power - on state amber light — The blinking amber indicates a problem with the system bo ard.[...]

Appendix 171 V oltage (see the safety instructions located in the P roduct Information Guide for important voltage setting information) 115/230 V ac, 50/60 Hz, 7 A/4 A Coin cell battery 3- V CR2032 lithium coin cell Phy sical Height 36.2 cm (14.2 inches) W idth 17.0 cm (6.7 inches) Depth 43.5 cm (17.1 inches) W eight 12.7 kg (28.0 lb) Environmental[...]

172 Appendix Sy stem Setup Overview Use System Setup as follows: • T o change the system configuration infor mation after you add, change, or r emove any hardwar e in your computer • T o set or change a user -selectable option such as the user password • T o read the curr ent amount of memo ry or set the type of hard drive installed Befor e y[...]

Appendix 173 Sy stem Setup Screen The system setup screen displays curr ent or changeable configuration information for your computer . Informatio n on the screen is divided into four areas: the menu at the top, the ma in window , the Item Help field on the right, and k ey functions listed on the bottom. Sy stem Setup Options NOTE: Depending on you[...]

174 Appendix Advanced CPU Type Displays the T ype of Processor installed in the system. CPU Speed Displays CPU Speed. Cache RAM Displays the amount of Cache R AM available. Frame Buffer Displays the amount of F rame Buffer available. Advanced Chipset Features Displays the V ideo Memory size. Integrated peripherals Displays information about periph [...]

Appendix 175 Boot Sequence This feature allows you to change the Boot Device P roperty for devices. Option Settings • Bootable Hard Drive — The computer attempts to boot from the hard drive. • Onboard Floppy Drive — The computer attempts to boot from the floppy drive. • Onboard CD-ROM Drive — The computer attempts to boot from the CD dr[...]

176 Appendix 4 P r ess the up- and down-arrow k eys to highlight the item you want to change, and then press <Enter>. 5 P r ess the up- and down-arrow k eys to select the boot device you want to change, and then press <Enter>. 6 P r ess <F10> and then press <Enter> to e xit system setup and resume the boot process. Clearing [...]

Appendix 177 5 Replace the computer cover (see "Repla cing the Computer Cover" on page 164). NOTICE: T o connect a network cabl e, first plug the cable into the network device and then plug it into the computer . 6 Connect your computer and devices to electrical outlets, and turn them on. Clearing CMOS Settings CAUTION: Before you begin a[...]

178 Appendix Flashing the BIOS The BIOS may r equir e flashing when an update is available or when r eplacing the system board. 1 T urn on the computer . 2 Locate the BIOS update fi le for your computer at the Dell Support website at support.dell.com . 3 Click Download Now to download the file. 4 If the Export Compliance Disclaimer window appears, [...]

Appendix 179 Cleaning Y our Computer CAUTION: Before you begin any of the proced ures in this section, follow the safety instructions located in the Product Information Guide . Computer , Keyboard, and Monitor CAUTION: Before you clean your computer , dis connect the computer from the electrical outlet. Clean your computer wi th a soft cloth dampen[...]

180 Appendix Floppy Drive NOTICE: Do not attempt to clean drive heads wi th a swab. Y ou might accidentally misalign the heads, which preve nts the drive from operating. Clean your floppy drive using a commercia lly available cleaning kit. These kits contain pretr eated floppy disks to remove contaminants that accumulate during normal operation. CD[...]

Appendix 181 Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals 1 . Support for third-party softwar e and peripherals is provided by the or iginal manufactur er , including those purchased and/or installed throug h Dell Software and P eripherals, Readyware, and Custom F actory Integr[...]

182 Appendix This device complies with P art 15 of t he FCC Rules. Operation is subject to the following tw o conditions: 1 This device may not cause harmful interfer ence. 2 This device must accept any interfer ence received, including interfer ence that may cause undesir ed operation. NOTICE: The FCC regulations provide that ch anges or modificat[...]

Appendix 183 Getting Help Obtaining Assistance CAUTION: If you need to remove the comp uter cover , first disconnect the computer power and modem c ables from all electrical outlets. If you experience a problem with your computer , you can complete the following steps to diagnose and troubleshoot the problem: 1 See "T roubleshooting T ools&quo[...]

184 Appendix T o contact Dell's support service, see "Befor e Y ou Call" on page 186, and then see the contact information for your r egion or go to support.dell.com . DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer th rough a broadband connection, diagno[...]

Appendix 185 • Dell Mark eting and Sales e-mail addr esses apmarketing@dell.com (Asian/P acific countries only) sales_canada@dell.com (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous , and use your e-mail address as your passwor d. AutoT ech Service Dell's automated support service—AutoT ech?[...]

186 Appendix Returning Items for W arranty Repair or Credit P r epar e all items being r eturned, wheth er for r epair or cr edit, as follows: 1 Call Dell to obtain a Return Materi al Authorization Number , and write it clearly and prominently on the outside of the box. F or the telephone number to call for yo ur region, see "Contacting Dell&q[...]

Appendix 187 Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Y es No Network, version, an[...]

188 Appendix Contacting Dell F or customers in the United States, call 800- WWW . DELL (800.999.3355). NOTE: If you do not have an active Internet connection, yo u can find contact information on your purchase invoice, pa cking slip, bill, or Dell product catalog. Dell provides several online and teleph one-based support and service options. A vail[...]

Glossary 189 Glossary T erms in this Glossary are provided fo r informational purposes only and may or may not describe features inclu ded with your particular computer . A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACP I — advanced configur[...]

190 Glossary B battery life span — The length of time (years) duri ng which a portable computer battery is able to be depleted and rechar ged. battery operating time — The length of time (minutes or hours) that a portable computer battery powers the computer . BIOS — basic input/output system — A prog ram (or utility) that serves as an inte[...]

Glossary 191 L2 cache — Secondary cache which can either be e xternal to the processor or incorporated into the processor architecture. carnet — An international customs document that facilitates temporary imports into foreign countries. Also known as a merchandise passport . CD-R — CD recor dable — A recordable version of a CD. Data can be[...]

192 Glossary device — Har dware such as a disk drive, printer , or keyboard that is installed in or connected to your computer . device driver — See driver . DIMM — dual in-line memory module — A circuit boar d with memory chips that connects to a memory module on the system board. DIN connector — A round, six-pin connector th at conforms[...]

Glossary 193 D VD+R W drive — drive that can r ead D VDs and most CD media and write to D VD+R W (r ewritable D VDs) discs. DV I — digital video interface — A standard for digital transmission between a computer and a digital video display . E ECC — error checking and correction — A type of memory that includes special circuitry for testi[...]

194 Glossary F Fa h r e n h e i t — A temperature measurement scale wher e 32° is the freezing point and 212° is the boiling point of water . FBD — fully-buffer ed DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDR AM chips and the system. FCC — F ederal Communications Com[...]

Glossary 195 H hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and har d disk ar e often used interchangeably . heat sink — A metal plate on some proce ssors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the har d drive and then t[...]

196 Glossary IRQ — interrupt r equest — An electronic path way assigned to a specific device so that the device can communica te with the processor . Each device connection must be assigned an IRQ. Although two devices can share the same IRQ assignment, you cannot operate both devices simultaneously . ISP — Internet service provider — A com[...]

Glossary 197 MB — megabyte — A measurement of data st orage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used to refer to har d drive storage, the term is often rounded to 1,000,000 bytes. MB/sec — megabytes per second — One millio n bytes per second. This measurement is typically used for data transfer ratings. media bay — A ba[...]

198 Glossary N network adapter — A chip that provides network capabilities. A computer may include a network adapter on its system boa r d, or it may contain a PC Card with an adapter on it. A network adapte r is also r eferr ed to a s a NIC (network interface controller). NIC — See network adapter . notification area — The section of the W i[...]

Glossary 199 PIO — programmed input/output — A method of transferring data between two devices through the processor as part of the data path. pixel — A single point on a display screen. P ix e ls ar e arranged in rows and columns to create an image. A video r esolution, such as 800 x 600, is e xpressed as the number of pixels across by the n[...]

200 Glossary refresh rate — The frequency , measured in Hz, at which your s creen's ho rizontal lines are r echar ged (sometimes also referr ed to as its vertical fr equency ). The higher the refr esh rate, the less video flicker can be seen by the human eye. resolution — The sharpness and clarity of an image produced by a printer or displ[...]

Glossary 201 Serv ice T ag — A bar code label on your compute r that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support. setup program — A program that is used to install and configure har dwar e and software. The setu p.exe or install.exe program comes with [...]

202 Glossary SXGA — super -e xtended graphics array — A video standar d for video cards and controllers that supports res olutions up to 1280 x 1024. SXGA+ — super -extended graphics array plus — A video standard for video car d s and controllers that supports res olutions up to 1400 x 1050. system board — The main circuit boar d in your [...]

Glossary 203 broadband devices (DSL and cable modems), imaging devices, or storage devices. Devices are plugged dir ectly in to a 4-pin sock et on your computer or in to a multi-port hub that plugs in to your computer . USB devices can be connected and disconne cted while the computer is turned on, and they can also be daisy-chained together . UTP [...]

204 Glossary W W — watt — The measurement of electrical power . One W is 1 ampere of current flowing at 1 volt. WHr — watt-hour — A unit of measure commo nly used to indicate the approximate capacity of a battery . F or example, a 66- WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours. wallpaper — The background pattern o[...]

Index 205 Index A audio . See sound B battery problems, 5 1 re placing, 1 4 2 beep codes, 76 bezel r e m o v i n g , 118 re placing, 1 1 9 BIOS, 172 boot sequence a b o u t , 175 changing, 1 7 5 option settings, 1 7 5 booting to a USB device, 1 7 5 C cards installing PCI, 1 1 2 P C I , 112 re moving PCI, 1 1 6 s l o t s , 111 types supported, 1 1 1[...]

206 Index copying D VDs general information, 2 7 helpful tips, 2 9 how to , 2 7 cover r emoving, 9 9 r eplacing, 1 6 4 D Dell c o n t a c t i n g , 183, 188 support policy , 1 8 0 support site , 1 3 Dell Diagnostics, 80 DellConnect, 184 diagnostics beep codes, 7 6 Dell, 8 0 documentation End User License Agr eement, 1 1 er gonomics, 1 1 F inding In[...]

Index 207 F F iles and Settings T ransfer Wi z a r d , 4 4 F inding Information, 11 Fle x Bay drive Media Card Reader , 1 6 floppy drive installing, 1 2 9 r e m o v i n g , 127 H har d drive installing, 1 2 4 installing second, 1 2 5 problems, 5 4 r e m o v i n g , 122 hardwar e beep codes, 7 6 conflicts, 8 7 Dell Diagnostics, 8 0 Help and Support [...]

208 Index memory installing, 1 0 9 problems, 6 3 messages error , 5 6 modem problems, 5 4 monitor blank, 7 2 clone mode, 3 3 connect D VI, 3 1 - 3 2 connect TV , 3 1 - 3 2 connect two , 3 1 - 3 2 connect VGA, 3 1 - 3 2 display settings, 3 3 e xtended desktop mode, 3 3 ha rd t o re a d , 7 2 motherboar d. See system board mouse problems, 6 4 N netwo[...]

Index 209 problems ( continued ) conflicts, 8 7 Dell Diagnostics, 8 0 drives, 5 2 D VD drive, 5 3 e-mail, 5 4 error messages, 5 6 general, 5 8 har d drive, 5 4 Internet, 5 4 key b o a rd , 5 8 Media Card Reader , 6 2 memory , 6 3 modem, 5 4 monitor is blank, 7 2 monitor is hard to read, 7 2 mouse, 6 4 network, 6 5 power , 6 6 power light conditions[...]

210 Index softwar e conflicts, 8 7 p r o b l e m s , 59-61 sound problems, 7 0 volume, 7 0 speak er problems, 7 0 volume, 7 0 specifications a u d i o , 168 computer information, 1 6 7 connectors, 1 6 9 controls and lights, 1 7 0 drives, 1 6 9 environmental, 1 7 1 e xpansion bus, 1 6 8 memory , 1 6 7 p h y s i c a l , 171 p o w e r , 170 processor [...]

Index 211 V volume adjusting, 7 0 W warranty information, 11 W indows Vista Device Driver Rollback, 8 4 F iles and Settings T ransfer Wi z a r d , 4 4 Hardwar e T roubleshooter , 8 7 Help and Support Center , 1 4 Network Setup W izard, 4 7 P rogram Compatibility Wi z a r d , 6 0 scanner , 6 9 System Restore , 8 8 wizar ds F iles and Settings T rans[...]

212 Index book.book Page 2 12 Friday, April 4, 2008 12:10 PM[...]