Dell R610 manual

Dell™ PowerEdge™ R610 Sy stems Hardware Owner’ s Manual[...]

Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make better use of your computer . CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A W ARNING indicates a potential for property damage, personal injury , or death. ____________________ Info[...]

Contents 3 Contents 1 About Y our Sy stem . . . . . . . . . . . . . . . . . . 11 Accessing Sy stem Features During Startup . . . . . . . 11 Front-Panel Featu res and Indicators . . . . . . . . . . 12 LCD Panel Features . . . . . . . . . . . . . . . . . . . 14 Home Screen . . . . . . . . . . . . . . . . . . . . 15 Setup Menu . . . . . . . . . . . . [...]

4 Contents 2 Using the Sy stem Setup Program and UEFI Boot Manager . . . . . . . . . . . . . . . . . 57 Choosing the Sy stem Boot Mode . . . . . . . . . . . . 57 Entering the Sy s tem Setup Program . . . . . . . . . . . 58 Responding to Error Messages . . . . . . . . . . . 58 Using the Sy stem Setup Program Navigation Key s . . . . . . . . . . . . [...]

Contents 5 Entering the iDRAC Confi guration Utility . . . . . . 76 3 Installing Sy stem Components . . . . . . . . 77 Recommended T ools . . . . . . . . . . . . . . . . . . . 77 Inside the Sy stem . . . . . . . . . . . . . . . . . . . . 77 Removing and Replacing the Optional Front Bezel . . . 78 Information T ag . . . . . . . . . . . . . . . . . .[...]

6 Contents Installing an Expansion Card . . . . . . . . . . . . 90 Removing an Expansion Card . . . . . . . . . . . . 92 Expansion-Card Risers . . . . . . . . . . . . . . . . . . 92 Removing an Expansion-Card Riser . . . . . . . . 92 Replacing an Expa nsion-Card Riser . . . . . . . . 95 Internal SD Module . . . . . . . . . . . . . . . . . . . 95 In[...]

Contents 7 Replacing the Plastic Fan Guide . . . . . . . . . . 108 Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 108 Removing an Optical Drive . . . . . . . . . . . . . 109 Installing an Optical Drive . . . . . . . . . . . . . 110 Integrated Storage Controller Card . . . . . . . . . . . 111 Removing the Integrated Storage Controller C[...]

8 Contents SAS Backplane . . . . . . . . . . . . . . . . . . . . . 132 Removing the SAS Backplane . . . . . . . . . . 132 Installing a SAS Backplane . . . . . . . . . . . . 135 Sy stem Board . . . . . . . . . . . . . . . . . . . . . . 135 Removing the Sy stem Board . . . . . . . . . . . 135 Installing the Sy stem Board . . . . . . . . . . . . 138 4[...]

Contents 9 T roubleshooting an Internal USB Key . . . . . . . . . . 151 T roubleshooting an Optical Drive . . . . . . . . . . . . 151 T roubleshooting Hard Drives . . . . . . . . . . . . . . 152 T roubleshooting a SAS Controller . . . . . . . . . . . . 153 T roubleshooting an External T ape Drive . . . . . . . . 154 T roubleshooting Expansion Cards[...]

10 Contents 7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 167 Contacting Dell . . . . . . . . . . . . . . . . . . . . . 167 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179[...]

About Y our Sy stem 11 About Y our Sy stem Accessing Sy stem Features During Startup The following keystrok es provide access to system features during startup. Key stroke Description <F2> Enters the System Setup progra m. See "Using the System Setup P rogram and UEFI Boot Manager." <F10> Enters System Services, which op ens t[...]

12 About Y our Sy stem Front-Panel Features and Indicators Figure 1-1. Front Panel Indicators and Features Item Indicator , Button, or Connector Icon Description 1 P ower-on indicator , power button The power -on indicator lights when the system power is on. The power button controls the DC power supply output to the system. When the system beze l [...]

About Y our Sy stem 13 2 NMI button Used to trou bleshoot software and device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip. Use this button only if directed to do so by qualified support pe rsonnel or by the operating system's documentation. 3 USB connectors (2) Connects USB devic[...]

14 About Y our Sy stem LCD Panel Features The system's LCD panel provides system information and status messages to signify when the system is operating correctly or when the system needs attention. See "LCD Status Messages" for information on specific status codes. The LCD backlight lights blue during norm al operating conditions an[...]

About Y our Sy stem 15 Figure 1-2. LCD Panel Features Home Screen The Home screen displays user -configu rable information about the system. This screen is displayed during norm al system operation when ther e are no status messages or errors present. When the system is in standby mode, the LCD backlight will turn off after five m inutes of inactiv[...]

16 About Y our Sy stem Setup Menu View Menu Option Description DR AC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP , Subnet ( Sub ), and Gateway ( Gtw ). Select Setup DNS to enable DNS and to vi ew domain addresses. T wo separate DNS entries are available. Set error Select SEL to displ[...]

About Y our Sy stem 17 Hard-Drive Indicator Patterns for RAID Figure 1-3. Hard Drive Indicators T emperature Displays the temperature of the system in Celsius or F ahrenheit. The display format can be configured in the "Set home" submenu of the Setup menu (see "Setup Menu"). 1 drive-activity indicator (green) 2 drive-status indi[...]

18 About Y our Sy stem Drive-Status Indicator Pattern (RAID Only) Description Blinks green two times per second Identify drive/preparing for r emoval Off Drive ready for insertion or r emoval NOTE: The drive status indicator remains off until all hard drives are initialized after sy stem power is applied. Drives are not read y for insertion or remo[...]

About Y our Sy stem 19 Back-Panel Features and Indicators F igure 1-4 shows the controls, indicat ors, and connectors located on the system's back panel. Figure 1-4. Back-Panel Features and Indicators Item Indicator , Button, or Connector Icon Description 1 iDR AC6 Enterprise port (optional) Dedicated management port for the optional iDR AC6 E[...]

20 About Y our Sy stem 11 system identification button T urns the system ID modes on and off. The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pushed, the LCD panel on the front and the system status indicator on the chassis back panel light blue until one [...]

About Y our Sy stem 21 Power Indicator Codes An LED indicator on the power button indicates when power is supplied to the system and the system is operational. The power supplies have an indicator that shows whether power is present or whether a power fault has occurred. • Not lit — AC power is not connected. • Green — In standby mode, indi[...]

22 About Y our Sy stem Figure 1-5. Power Supp ly Status Indicator NIC Indicator Codes Figure 1-6. NIC Indicators 1 power supply status 1 link indicator 2 activity indicator 1 1 2[...]

About Y our Sy stem 23 LCD Status Messages The following LCD messages refer to events r ecorded in the System Event Log (SEL). (The messages are shown here in "simple" te xt format.) F or information on the SEL and configuring system management settings, see the systems management software documentation. NOTE: If your sy stem fails to boo[...]

24 About Y our Sy stem T o resolve the problem and r emove the LCD message, r efer to the corrective actions in the following table. NOTE: The following LCD status messages are displayed in the Simple format. See “Setup Menu“to select the format in which the messages are displayed. T able 1-1. LCD Status Messages Code T ext Cause Corrective Act[...]

About Y our Sy stem 25 E1216 3.3V Regulator failure. Reseat PCIe cards. 3.3V voltage regulator has failed. Remove and reseat the PCIe expansion car ds. If the problem persists, see "T roubleshooting Expansion Cards." E1229 CPU # VCORE Regulator failure. Reseat CPU. Specified processor VCORE voltage regulator has failed. Reseat the process[...]

26 About Y our Sy stem E1311 Fan module ## RPM exceeding range. Check fan. RPM of specified fan in specified module is outside of intended operating range. See "T roubleshooting System Cooling P roblems." E1313 Fan redundancy lost. Check fans. The system is no longer fan redundant. Another fan failure would put the system at risk of over [...]

About Y our Sy stem 27 E141F CPU # protocol error. Power cycle AC. The system BIOS has reported a processor protocol error . Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help." E1420 CPU Bus parity error. Power cycle AC. The system BIOS has reported a microprocessor bus parity [...]

28 About Y our Sy stem E161C Power Supply # (### W) lost AC power. Check PSU cables. Specified power supply is attached to the system, but it has lost its AC input. Check the AC power source for the specified power supply . If the problem persists, see "T roubleshooting P ower Supplies." E1620 Power Supply # (### W) AC power error. Check [...]

About Y our Sy stem 29 E1710 I/O channel check error. Review & clear SEL. The system BIOS has reported an I/O channel check. Check the SEL for details of the error message. Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help." E1711 PCI parity error on Bus ## Device ## Functi[...]

30 About Y our Sy stem E1714 Unknown error. Review & clear SEL. The system BIOS has determined there has been an error in the system, but is unable to determine its origin. Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help." E1715 Fatal I/O error. Review & clear SEL. Th[...]

About Y our Sy stem 31 E171F PCIe fatal error on Bus ## Device ## Function ## The system BIOS has reported a PCIe fatal error on a component that resides in PCI configuration space at bus ##, device ##, function ##. Remove and reseat the PCIe expansion car ds. If the problem persists, see "T roubleshooting Expansion Cards." PCIe fatal err[...]

32 About Y our Sy stem E1A15 SAS cable B failure. Check connection. SAS cable B is missing or bad. Reseat the cable. If the problem persists, replace cable. If the problem persists, see "Getting Help." E1A1D Control panel USB cable not detected. Check cable. USB cable to the control panel is missing or bad. Reseat the cable. If the proble[...]

About Y our Sy stem 33 E2015 DMA Controller failure. Power cycle AC. DMA controller failure. Remove A C power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help." E2016 Interrupt Controller failure. Power cycle AC. Interrupt controller failure. Remove A C power to the system for 10 seconds and [...]

34 About Y our Sy stem E201B Keyboard Controller error. Power cycle AC. Keyboar d controller failur e. Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help." E201C SMI initializatio n failure. Power cycle AC. System management interrupt (SMI) initialization failure. Remove AC powe[...]

About Y our Sy stem 35 E2110 Multibit Error on DIMM ##. Reseat DIMM. The DIMM in slot "##" has had a multi-bit error (MBE). See "T roubleshooting System Memory." E2111 SBE log disabled on DIMM ##. Reseat DIMM. The system BIOS has disabled memory single-bit error (SBE) logging and will not log anymore SBEs until the system is reb[...]

36 About Y our Sy stem W1228 RAID Controller battery capacity < 24hr. W arns predictively that the RAID battery has less than 24 hours of charge left. Allow RAID battery to charge to gr eater than 24 hours of sustained charge. If problem persists, replace the R AID battery . See "Installing a RAID Battery." W1627 Power required > PS[...]

About Y our Sy stem 37 Sy stem Messages System messages appear on the screen to notify you of a possible problem with the system. NOTE: If you receive a sy stem message not listed in the table, check the documentation for the applic ation that is running when the message appears or the operating sy stem's documentation for an explanation of th[...]

38 About Y our Sy stem Alert! iDRAC6 not responding. Rebooting. The iDR AC6 is not responding to BIOS communication either because it is not functioning properly or has not completed initialization. The system will reboot. W ait for the system to reboot. Alert! iDRAC6 not responding. Power required may exceed PSU wattage. Alert! Continuing system b[...]

About Y our Sy stem 39 Alert! Power required exceeds PSU wattage. Check PSU and system configuration. Alert! Continuing system boot accepts the risk that system may power down without warning. The system configuration of processor(s), memory modules, and expansion cards may not be supported by the power supplies. If any system components were just [...]

40 About Y our Sy stem BIOS Update Attempt Failed! Remote BIOS update attempt failed. Retry the BIOS update. If the problem persists, see "Getting Help." Caution! NVRAM_CLR jumper is installed on system board NVRAM_CLR jumper is installed in the clear setting. CMOS has been cleared. Move the NVRAM_CLR jumper to the default position (pins [...]

About Y our Sy stem 41 CPUs with different cache sizes detected. Mismatched processors are installed. Ensure that all processors have the same cache size, number of cores and logical processors, and power ratings, and that they are properly installed. See "P rocessors." CPUs with different core sizes detected! System halted CPUs with diff[...]

42 About Y our Sy stem Embedded NIC x and NIC y : OS NIC=DISABLED, Management Shared NIC= DISABLED The OS NIC interface is disabled in BIOS. The Management Shared NIC interface is disabled in management tools. Check the system management software or the System Setup program for NIC settings. If a problem is indicated, see "T roubleshooting a N[...]

About Y our Sy stem 43 Invalid PCIe card found in the Internal_Storage slot! The system halted because an invalid PCIe expansion card is installed in the dedicated storage controller slot. Remove the PCIe expansion card and install the integrated storage controller in the dedicated slot. See "Integrated Storage Controller Card." Keyboard [...]

44 About Y our Sy stem Memory address line failure at address , read value expecting value F aulty or improperly installed memory modules. See "T roubleshooting System Memory." Memory double word logic failure at address , read value expecting value F aulty or improperly installed memory modules. See "T roubleshooting System Memory.&[...]

About Y our Sy stem 45 Mirror mode disabled. For mirror mode, DIMMs must be installed in pairs. Pairs must be matched in size and geometry. The memory configuration does not match the setting in BIOS. The BIOS setting has been disabled. Reconfigure the memory modules for Memory Mirroring mode. See "System Memory." No boot device available[...]

46 About Y our Sy stem PCI BIOS failed to install PCIe device BIOS (Option ROM) checksum failure detected during shadowing. Cables to expansion car d(s) loose; faulty or improperly installed expansion car d(s). Reseat the expansion car d(s). Ensure that all appropriate cables are secur ely connected to the expansion car d(s). If the problem persist[...]

About Y our Sy stem 47 Read fault Requested sector not found F aulty USB device, USB medium, optical drive assembly , hard drive, or har d- drive subsystem. Replace the USB medium or device. Ensure that the USB, backplane, or SA T A cables are properly connected. See "T roubleshooting a USB Device" or "T roubleshooting Hard Drives&qu[...]

48 About Y our Sy stem Shutdown failure General system error . Run the online diagnostic tests. See "R unning the System Diagnostics." The amount of system memory has changed Memory has been added or removed or a memory module may be faulty . If memory has been added or removed, this message is informative and can be ignored. If memory ha[...]

About Y our Sy stem 49 The following DIMMs should match in geometry: x , x , ... Invalid memory configuration. The specified DIMMs do not match in size, number of ranks, or number of data lanes. Ensure that the memory modules are installed in a valid configuration. See "System Memory." The following DIMMs should match in rank count: x , x[...]

50 About Y our Sy stem Timer chip counter 2 failed F aulty system board. See "Getting Help." TPM configuration operation honored. System will now reset. A TPM configuration command has been e nter ed. The system will reboot and ex ecute the command. Information only . TPM configuration operation is pending. Press (I) to Ignore OR (M) to M[...]

About Y our Sy stem 51 The iDRA C6 Enterprise card flash memory may be corrupted. Restore the flash memory using the latest version on support.dell.com . See the iDR AC6 user’s guide for instructions on performing a field replacement of the flash memory . Unexpected interrupt in protected mode Improperly seated memory modules or faulty keyboar d/[...]

52 About Y our Sy stem Warning: A fatal error has caused system reset! Please check the system event log! A fatal system error occurred and caused the system to reboot. Check the SEL for information that was logged during the error . See the applicable troubleshooting section in "T roubleshooting Y our System" for any faulty components sp[...]

About Y our Sy stem 53 Warning! PSU mismatch. PSU redundancy lost. Check PSU. A High Output power supply and an Energy Smart power supply are installed in the system at the same time. Install two High Output or two Energy Smart power supplies in the system. Y ou can also run the system on one power supply until you can obtain two power supplies of [...]

54 About Y our Sy stem W arning Messages A warning message alerts you to a po ssible problem and prompts you to respond befor e the system continues a task. F or example, before you format a diskette, a message will warn you that you may lose all data on the disk ette. W arning messages usually interrupt the task and requir e you to respond by typi[...]

About Y our Sy stem 55 Other Information Y ou May Need WARNING: See the safety and regulatory inf ormation that shipped with your sy stem. Warranty information may be included within this document or as a separate document. • The rack documentation included with your rack solution describes how to install your system into a rack. • The Getting [...]

56 About Y our Sy stem[...]

Using the Sy stem Setup Pr ogram and UEFI Boot Manager 57 Using the Sy stem Setup Program and UEFI Boot Manager The System Setup program is the BIOS pr ogram that enables you to manage your system hardwar e and specify BIOS-l evel options. F rom the System Setup program, you can: • Change the NVR AM settings after you add or remove har dware • [...]

58 Using the Sy stem Setup Prog ram and UEFI Boot Manager Entering the Sy stem Setup Program 1 T urn on or restart your system. 2 P r ess <F2> after you see the following message: <F2> = System Setup NOTE: The sy stem will not respond unti l the USB keyboard is active. If your operating system begins to lo ad before you pr ess <F2>[...]

Using the Sy stem Setup Pr ogram and UEFI Boot Manager 59 Sy stem Setup Options Main Screen Figure 2-1. Main Sy stem Setup Program Screen NOTE: The options for the Sy stem Setup pr ogram change base d on the sy stem configuration. NOTE: The Sy stem Setup program defaults are listed under their respective options in the following sections, where app[...]

60 Using the Sy stem Setup Prog ram and UEFI Boot Manager PCI IRQ Assignment Displays a screen to change the IRQ assigned to each of the integrated devices on the PCI bus, and any installed expansion car d that requir es an IRQ. Serial Communication ( Off default) See "Serial Communication Screen." Embedded Server Management See "Emb[...]

Using the Sy stem Setup Pr ogram and UEFI Boot Manager 61 Memory Settings Screen Processor Settings Screen Option Description System Memory Size Displays th e amount of system memory . System Memory T ype Displays the type of system memory . System Memory Speed Displays the system memory speed. Video Memory Displays the amount of video memory . Sys[...]

62 Using the Sy stem Setup Prog ram and UEFI Boot Manager SA T A Settings Screen Virtualization T echnology ( Disabled default) NOTE: Disable this feature if your sy stem will not be running virtualization software. Enabled permits virtualization software to use the virtualization technology inco rporated in the processor . Execute Disable ( Enable[...]

Using the Sy stem Setup Pr ogram and UEFI Boot Manager 63 Boot Settings Screen Option Description Boot Mode ( BIOS default) CAUTION: Switching the boot mode could prevent the sy stem from booting if the operating sy stem was not installed in the sa me boot mode. If the system operating system supports Unified Extensible F irmware Interface, you can[...]

64 Using the Sy stem Setup Prog ram and UEFI Boot Manager Integrated Devices Screen Option Description Integrated SAS/R AID Controller ( Enabled default) Enables or disables the i ntegrated storage controller . User Accessible USB P orts ( All P orts On default) Enables or disables the user -accessible USB ports. Options are All P orts On , Only Ba[...]

Using the Sy stem Setup Pr ogram and UEFI Boot Manager 65 PCI IRQ Assignments Screen Serial Communication Screen Embedded Video Controller ( Enabled default) Enables or disables BIOS support for th e integrated video controller . NOTE: Integrated video can only be disabled if a video expansion card is installed. If set to Disabled , virtual KVM and[...]

66 Using the Sy stem Setup Prog ram and UEFI Boot Manager Embedded Server Management Screen Power Management Screen F ailsafe Baud Rate ( 115200 default) Displays the failsafe baud rate used for console redir ection. BIOS attempts to determine the baud rate automatically . This failsafe ba ud rate is used only if the attempt fails. This rate should[...]

Using the Sy stem Setup Pr ogram and UEFI Boot Manager 67 CPU P ower and P erformance Management Options are OS Control , Active P ower Controller , Custom , or Maximum P erformance . F or all but the Custom setting, the BIOS pre-configur es the power settings on this screen as follows: OS Control sets the CPU power to OS DBPM , the fan power to Mi[...]

68 Using the Sy stem Setup Prog ram and UEFI Boot Manager Sy stem Security Screen Option Description System P assword Displays the current status of the passwor d security feature and allows a new system passwor d assignment and verification. NOTE: See "Using the Sy stem Password" for more information. Setup P assword Restricts access to [...]

Using the Sy stem Setup Pr ogram and UEFI Boot Manager 69 Exit Screen P r ess <Esc> to exit the System Setup program; the Exit scr een displays: • Save Changes and Exit • Discard Changes and Exit • Return to Setup TPM Clear ( No default) CAUTION: Clearing the TPM will lose all encryption key s in the TPM. This opti on prevents booting t[...]

70 Using the Sy stem Setup Prog ram and UEFI Boot Manager Entering the UEFI Boot Manager NOTE: Operating sy stems must be 64-bit UEFI-compatible (for example, Microsoft ® Windows Server ® 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating sy stems can only be installed from the BIOS boot mode. NOTE: The Boot Mode [...]

Using the Sy stem Setup Pr ogram and UEFI Boot Manager 71 UEFI Boot Manager Screen UEFI Boot Settings Screen Option Description Continue The system attempts to boot to devices starting with the first item in the boot order . If the boot attempt fails, the system will continue with the next item in the boot order until the boot is successful or no m[...]

72 Using the Sy stem Setup Prog ram and UEFI Boot Manager Sy stem Utilities Screen Sy stem and Setup Password Features NOTE: For a forgotten password, see "D isabling a Forgotten Password." Y our system is shipped without the system password featur e enabled in BIOS. The password featur es provide a basic le vel of security for the data o[...]

Using the Sy stem Setup Pr ogram and UEFI Boot Manager 73 When a system password is not assi gned and the passwor d jumper on the system board is in the enabled position, System P assword is Not Enabled and P assword Status is Unlocked . T o assign a system password: 1 V erify that P assword Status is Unlocked . 2 Highlight the System P assword opt[...]

74 Using the Sy stem Setup Prog ram and UEFI Boot Manager When P assword Status is Lo ck ed , you must type the passwor d and press <Enter> when prompted at reboot. If an incorrect system passwor d is ent ered, the system displays a message and prompts you to re-enter your passwor d. Y ou have three attempts to enter the correct passwor d. Af[...]

Using the Sy stem Setup Pr ogram and UEFI Boot Manager 75 NOTE: The setup password can be the same as the sy stem password. If the two passwords are different, the setup password can be used as an alternate sy stem password. The sy stem password cannot be used in place of the setup password. Y ou can use up to 32 characters in your password. As you[...]

76 Using the Sy stem Setup Prog ram and UEFI Boot Manager iDRAC Configuration Utility The iDR AC Configuration Utility is a pr e-boot configuration environment that allows you to view and set para meters for the iDR AC6 and for the managed server . The iDRA C Configuration Utility enables you to: • Configure, enable, or disable the iDR AC6 local [...]

Installing Sy stem Components 77 Installing Sy stem Components Recommended T ools • Key to the system k eylock • #1 and #2 Phillips screwdrivers • #8, #15 and #10 T orx screwdrivers • W rist grounding strap Inside the Sy stem CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform trou bleshooting [...]

78 Installing Sy stem Components Figure 3-1. Inside the Sy stem Removing and Replacing the Optional Front Bezel 1 Unlock the keylock at the left end of the bezel. 2 Lift up on the release la tch next to the k ey lock. 3 Rotate the left end of the bezel away from the front panel. 4 Unhook the right end of the bezel and pull the bezel away from the s[...]

Installing Sy stem Components 79 Figure 3-2. Removing and Replac ing the Optional Front Bezel T o replace the optional bezel, hook the right end of the bezel onto the chassis, then fit the free end of the bezel onto the system. Secur e the bezel with the keylock. See F igure 3-2. Information T ag The information tag is a slide-out la bel panel for [...]

80 Installing Sy stem Components 4 P ull the tag to the left until it diseng ages from the slot in the chassis to release the right portion of the tag. 5 Remove the tag. Replacing the Information T ag 1 Remove the front bezel. See " Removing and Replacing the Optional F ront Bezel ." 2 Locate the information tag slot on the front of the s[...]

Installing Sy stem Components 81 Figure 3-3. Removing and Replacing the Sy stem Cover Closing the Sy stem 1 Lift up the latch on the cover . 2 Place the cover onto the chassis and offs et it slightly towards the back of the system, so that the two hooks on the back edge of the cover fit over the corresponding tabs on the back edge of the chassis. S[...]

82 Installing Sy stem Components Hard Drives Y our system supports up to six 2.5-inch SAS, SA T A, or SSD hard drives. See F igure 3-1. • Mixed har d-drive configurations of SAS and SA T A drives are allowed. In this configuration, two SAS drives must be installed in hard-drive slots 0 and 1 only . The r emaining slots can have SA T A drives inst[...]

Installing Sy stem Components 83 Figure 3-4. Removing or Installing a Hard-Drive Blank Installing a Hard-Drive Blank Align the hard-drive blank with the d rive bay and insert the blank into the drive bay until the release lever clicks into place. Removing a Hot-Swap Hard Drive CAUTION: Ensure that your operating sy stem supports hot-swap drive inst[...]

84 Installing Sy stem Components CAUTION: T o maintain proper sy stem cooling, all empty hard-drive bay s must have drive blanks installed. Installing a Hot-Swap Hard Drive CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed. Inserting a hard-drive carrier and attempting to lock its handle next to a partially [...]

Installing Sy stem Components 85 b Insert the hard-drive carrier into the drive bay until the carrier contacts the backplane. c Close the handle to lock the drive in place. Removing a Hard Drive From a Hard-Drive Carrier Remove the screws from the slide rails on the har d-drive carrier and separate the hard drive from the carrier . See Fi g u r e 3[...]

86 Installing Sy stem Components Figure 3-6. Installing a Hard Drive Into a Drive Carrier 1 screws (4) 2 drive carrier 3 hard drive 4 SAS screw hole 1 3 2 4[...]

Installing Sy stem Components 87 Power Supplies Y our system supports the following power supply modules: • 717- W High Output power supply • 502- W Ener gy Smart power supply (the default power supply option for this system) NOTE: The sy stem does not support a mixed in stallation of High Output and Energy Smart power supplies. If only one pow[...]

88 Installing Sy stem Components Figure 3-7. Removing an d Replacing a Power Supply Installing a Power Supply 1 On a system with redundant power su pplies, verify that both power supplies are the same type and have the same maximum output power . NOTE: The maximum output power (shown in watts) is listed on the power supply label. 2 Slide the new po[...]

Installing Sy stem Components 89 Removing the Power Supply Blank If you are installing a second power supply , r emove the power supply blank in bay PS2 by pulling outward on the blank. CAUTION: T o ensure proper sy stem cooling , the power supply blank must be installed in power supply bay PS2 in a non-redundant configuration. Remove the power sup[...]

90 Installing Sy stem Components T able 3-1. Expansion-Card Installation Order Installing an Expansion Card CAUTION: Many repairs may only be done by a certified serv ice technician. Y ou should only perform troubles hooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support[...]

Installing Sy stem Components 91 c Close the expansion-car d latch. See Figur e 3-8. Figure 3-8. Installing or Re moving an Expansion Card 6 Connect any cables to the expansion car d. 7 Close the system. See "Closing the System." 1 expansion-card latch 2 expansion card 3 expansion-card riser 3 2 1[...]

92 Installing Sy stem Components Removing an Expansion Card CAUTION: Many repairs may only be done by a certified serv ice technician. Y ou should only perform troubles hooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not autho[...]

Installing Sy stem Components 93 1 T urn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System." 3 If an expansion car d is installed in th e e xpansion slot, remove the car d now . See "Removing an Expansion Card." 4 If you are r emov[...]

94 Installing Sy stem Components Figure 3-9. Installing or Removi ng an Expansion-Card Riser 4 2 1 5 9 8 3 6 7[...]

Installing Sy stem Components 95 Replacing an Expansion-Card Riser 1 T o install an expansion-car d riser , align the board with the riser guide posts on the system board. See F igure 3-9. 2 Lower the expansion-card riser into place until the e xpansion-car d riser connector is fully seated. 3 If applicable, reinstall the e xpansio n car d. See &qu[...]

96 Installing Sy stem Components 3 P osition the internal SD module tray so the tabs on the underside of the tray fit into the corresponding hooks on the chassis (item 3 in F igure 3-10), then lower the opposite edge of th e card into place. See F igure 3-10. Figure 3-10. Installin g the Internal SD Module 4 Connect the internal SD module cable to [...]

Installing Sy stem Components 97 Removing the Internal SD Module Card CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform trou bleshooting and simple rep airs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is[...]

98 Installing Sy stem Components 5 P ress the car d into the card slot to lock it into place. 6 Close the system. See "Closing the System." 7 Reconnect the system to power and restart the system. Removing an Internal SD Flash Card CAUTION: Many repairs may only be done by a certified serv ice technician. Y ou should only perform troubles [...]

Installing Sy stem Components 99 NOTE: T o avoid interference with other co mponents, the ma ximum allowable dimensions of the USB key are 24 mm (. 94 in) wide x 79 mm (3.11 in) long x 8.6 mm (.33 in) high. 1 T urn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "[...]

100 Installing Sy stem Components 1 T urn off the system, including any at tached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System." 3 Remove the fan bracket. See "Removing the F an Assembly." 4 Remove the USB cable from the connector on the control panel. 5 Remove the[...]

Installing Sy stem Components 101 Installing a VFlash Media Card 1 Locate the VFlash media slot at the back corner of the system. See "Back- P anel F eatures and Indicators" for the location of the media slot. 2 W ith the label side facing up, insert the contact-pin end of the SD card into the card slot on the module. NOTE: The slot is ke[...]

102 Installing Sy stem Components When the front of the card is fully seated, the plastic standoffs snap over the edge of the card. Figure 3-12. Installing or Remo ving an iDRAC6 Enterprise Card 6 Reinstall the left expansion car d, if applicable. See "Installing an Expansion Card." 7 Close the system. See "Closing the System." [...]

Installing Sy stem Components 103 3 Open the system. See "Opening the System." 4 Remove the VFlash media from the iDR AC6 Enterprise Car d. See"Removing a VFlash Media Card." 5 If installed, remove the e xpansion car d from expansion-car d riser 2. See "Removing an Expansion Card." 6 Remove the iDR AC6 Enterprise car d[...]

104 Installing Sy stem Components 3 Locate the ISCSI_KEY connector on the system board. See F igure 6-1. 4 Insert the NIC hardwar e k ey into the connector . See F igure 3-13. Figure 3-13. Installing a NIC Hardware Key 5 Close the system. See "Closing the System." 6 Reconnect the system to power and restart the system. Cooling Fans Y our [...]

Installing Sy stem Components 105 NOTE: IF F AN6 is installed in a single-proces sor configuration, the fan will still be operational. Removing a Cooling Fan CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform trou bleshooting and simple rep airs as authorized in your product documentation, or as direc[...]

106 Installing Sy stem Components Replacing a Cooling Fan 1 Ensure that the fan is oriented corr ectly . Orient the fan module so that the side with the power cable faces towards the back of the system. 2 Slide the fan module into the fan assembly until the fan is fully seated. See F igure 3-14. 3 Connect the fan’s power cable to the power connec[...]

Installing Sy stem Components 107 Figure 3-15. Removing an d Replacing the Fan Assembly Replacing the Fan Assembly 1 Being careful not to pinch the cables connected to the backplane board, replace the fan assembly in the chassis, and close the two latches to secur e the assembly . 2 Connect each fan’s power cable to the power connectors on the sy[...]

108 Installing Sy stem Components 3 Close the system. See "Closing the System." Removing the Plastic Fan Guide 1 T urn off the system, including any at tached peripherals, and disconnect the system from its electrical outlet. 2 Open the system. See "Opening the System." 3 If necessary , remove the fan brack e t. See "Removi[...]

Installing Sy stem Components 109 NOTE: DVD devices are data only . Removing an Optical Drive CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform trou bleshooting and simple rep airs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage [...]

110 Installing Sy stem Components Figure 3-16. R emoving the Optical Drive Installing an Optical Drive CAUTION: Many repairs may only be done by a certified serv ice technician. Y ou should only perform troubles hooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team[...]

Installing Sy stem Components 111 8 If not already done, connect the power cable to D VD_PWR and the interface cable to SA T A_A on the system board. See F igure 6-1. 9 Replace the front bezel, if applica ble. See "Removing and Replacing the Optional F ront Bezel." 10 Reconnect the system and peripheral s to their electrical outlets. Inte[...]

112 Installing Sy stem Components a Grasp the expansion car d by its edges, bend outwar d on both card- edge guides, and carefully r emove the car d from the e xpansion-card connector . b W ith the blue card-edge guides still bent outwards, lift the side of the controller that is adjacent to the blue guide, and then remove the controller towards th[...]

Installing Sy stem Components 113 c Unlatch the fan assembly and lift it far enough out of the chassis to route the SAS cable along the inside of the chassis, underneath the plastic retention clip. Replace the fan assembly and close the latches. See F igure 3-14, "Removing a Cooling F an," and "Replacing a Cooling F an." d Attac[...]

114 Installing Sy stem Components 6 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. RAID Battery The information in this section applies only to systems with the optional battery-cached PERC controller car d. CAUTION: Many repairs may only be done by a certified serv ice technician. Y ou sho[...]

Installing Sy stem Components 115 3 Disconnect the battery cable from th e PERC controller . See F igure 3-17 for the battery connection location. NOTE: Pay attention to the routing of the cable in the ch assis for reinstallation. 4 Remove the battery cable from the cable clip on the system board near est PSU #2. 5 F ollow the cable along the insid[...]

116 Installing Sy stem Components Sy stem Memory Y our system supports DDR3 register ed DIMMs (RDIMMs) or unbuffer ed ECC DIMMs (UDIMMs). Single and dual-rank DIMMs can be 1067- or 1333-MHz, and quad-rank DIMMs can be 1067-MHz. The system contains 12 memory sockets split into two sets of six sock ets, one set per each processor . Each six-socket se[...]

Installing Sy stem Components 117 • T wo memory modules per ch annel supports up to 1067 MHz. – F or quad-rank memory modules: • One memory module per channel supports up to 1067 MHz. • T wo memory modules per ch annel are limited to 800 MHz, regar dless of memory module speed. • If quad-rank memory modules are mix ed with single- or dual[...]

118 Installing Sy stem Components A minimal single-channel configuratio n of one 1-GB memory module per processor is also supported in this mode. T able 3-2 and T able 3-3 show sample memory configurations that follow the appropriate memory guidelines stated in this section. The samples show identical memory-module configuration s and their the phy[...]

Installing Sy stem Components 119 Advanced ECC 2-GB none X XX X XX 4 8 all 8 16 all 4-GB none X XX X XX 8 16 all 16 32 all 8-GB none X XX X XX 16 32 all 32 64 all Mirroring 2-GB none X XX X XX 4 8 2 4 8 16 4 8 4-GB none X XX X XX 8 16 4 8 16 32 8 16 8-GB none X XX X XX 16 32 8 16 32 64 16 32 T able 3-3. UDIMM Memory Configurations Memory Mode Memor[...]

120 Installing Sy stem Components Installing Memory Modules CAUTION: Many repairs may only be done by a certified serv ice technician. Y ou should only perform troubles hooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not autho[...]

Installing Sy stem Components 121 Figure 3-18. Installing and Removing a Memory Module 6 Align the memory module's edge connect or with the alignment key of the memory module socket, and insert th e memory module in the sock et. NOTE: The memory module socket has an a lignment key that allows you to install the memory module in the socket in o[...]

122 Installing Sy stem Components 11 If the value is incorrect, one or mo r e of the memory modules may not be installed properly . Repeat step 2 through step 10 of this procedure, checking to ensure that the memory modules ar e firmly seated in their sockets. 12 R un the system memory test in the system diagnostics. See "R unning the System D[...]

Installing Sy stem Components 123 support team. Damage due to servicing that is not authoriz ed by Dell is not covered by your warranty . Read and follow the safety instru ctions that came with the product. 1 P rior to upgrading your system, down load and install the latest system BIOS version from support.dell.com . F ollow the instructions includ[...]

124 Installing Sy stem Components 7 Gently lift the heat sink off of the processor and set the heat sink aside upside down (thermal grease side facing up). CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. 8 P osition your thumb firmly over th e processo[...]

Installing Sy stem Components 125 Figure 3-20. Installing and Removing a Processor Installing a Processor CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform trou bleshooting and simple rep airs as authorized in your product documentation, or as directed by the online or telephone service and support t[...]

126 Installing Sy stem Components 2 If you are adding a second processor for the first time, r emove the heatsink blank and the processor blank from th e vacant processor socket. Removing the blanks is similar to removing a processor . See "Removing a P rocessor." 3 Unpack the processor if it has not been used previously . If the processo[...]

Installing Sy stem Components 127 9 R un the system diagnostics to verify that the new processor operates correctly . See "R unning the System Diagnostics" for information about running the diagnostics. Sy stem Battery Replacing the Sy stem Battery CAUTION: Many repairs may only be done by a certified service technician. Y ou should only [...]

128 Installing Sy stem Components Figure 3-21. R eplacing the Sy stem Battery 3 Locate the battery socket. See F igure 6-1. CAUTION: T o avoid damage to the battery connec tor , you must firmly support the connector while installing or removing a battery . 4 Remove the system battery . a Support the battery connector by pres sing down firmly on the[...]

Installing Sy stem Components 129 8 Enter the System Setup program to conf irm that the battery is operating properly . See "Entering the System Setup P rogram." 9 Enter the correct time and date in the System Setup program's Ti m e and Date fields, and configure the oth er settings for your system. 10 Exit the System Setup program. [...]

130 Installing Sy stem Components Figure 3-22. C ontrol Panel Removal 16 Using a T10 T orx driver , remove the t wo screws that secur e the display module to the system chassis. 17 Remove the display module from the chassis cutout. 1 front panel screw (T orx) 2 display module cable 3 control panel board 4 control panel cable 5 USB cable 6 mounting [...]

Installing Sy stem Components 131 Installing the Control Panel Display Module 1 Insert the display module into the chassi s cutout and secure with the two T orx screws. See F igure 3-22. 2 Attach the replacement panel to the front of the display module. 3 Connect the display module cable to the control panel board. 4 Close the system. See "Clo[...]

132 Installing Sy stem Components Installing the Control Panel Board 1 Install the front panel screw in the scr ew hole located beneath the left USB connector . See F igure 3-22. 2 Install the control panel board in the system chassis and secur e with the three T orx scr ews. See F igure 3-22. 3 Connect the display module cable to the control panel[...]

Installing Sy stem Components 133 5 Disconnect the power cable from the end of the SAS backplane. 6 Disconnect the SAS data cables from the backplane. 7 Remove the SAS backplane from the system: a While pulling the two blue latches towards the front of the system, slide the backplane upward. See F igure 3-23. b When the backplane cannot slide upwar[...]

134 Installing Sy stem Components Figure 3-23. Removing and Ins talling a SAS Backplane 1 SAS backplane power cable 2 SAS backplane 3 SAS A cable 4 SAS B cable 5 retention hooks (2) 6 backplane retention latches (2) 6 5 1 2 3 4[...]

Installing Sy stem Components 135 Installing a SAS Backplane 1 Install the SAS backplane: a Lower the backplane into the system, being careful to avoid damaging components on the face of the board. b Align the slots in the backplane with the retention hooks on the back of the drive bays, then move the backplane forward until the r etention hooks fi[...]

136 Installing Sy stem Components 3 Remove the power supply(s). S ee "Removing a P ower Supply." 4 Remove all expansion car ds and the integrated storage controller car d. See "Removing an Expansion Card" and "Removing the Integrated Storage Controller Card." 5 Remove the two expansion-car d risers. See "Removing [...]

Installing Sy stem Components 137 Figure 3-24. Removing and Installing the Sy stem Board 1 retention pin 2 sy stem board assembly 1 2[...]

138 Installing Sy stem Components Installing the Sy stem Board 1 Unpack the new system board and r emove the label placar d that is inserted in the memory module socket. 2 Remove the labels from the placar d and affix them to the system information panel on the front of the system. See F igure 1-1. 3 T ransfer the processors and heat s inks to the [...]

Installing Sy stem Components 139 9 Install all expansion car ds. See "Installing an Expansion Car d." 10 Reinstall the integrated storage controller card. See "Installing the Integrated Storage Controller Card." After connecting the SAS cables to the controller , make sure to place the cables under the guide on the end of riser[...]

140 Installing Sy stem Components[...]

T roubleshooting Y our Sy stem 141 T roubleshooting Y our Sy stem Safety First—For Y ou and Y our Sy stem CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform trou bleshooting and simple rep airs as authorized in your product documentation, or as directed by the online or telephone service and support[...]

142 T roubleshooting Y our Sy stem T roubleshooting the V ideo Subsy stem 1 Check the system and power co nnections to the monitor . 2 Check the video interface cabling from the system to the monitor . 3 If two monitors are attached to the system, disconnect one monitor . The system supports only one monitor attached to either the front or rear vid[...]

T roubleshooting Y our Sy stem 143 4 If a device causes the same problem, power down the device, replace the USB cable if applicable, and power up the device. If the problem persists, replace the device. If all troubleshooting fails, see "Getting Help." T roubleshooting a Serial I/O Device 1 T urn off the system, including any attached pe[...]

144 T roubleshooting Y our Sy stem 4 Ensure that the appropriate drivers ar e installed and the protocols ar e bound. See the NIC's documentation. 5 Enter the System Setup program and confirm that the NIC ports are enabled. See "Integrated Devices Screen." 6 Ensure that the NICs, hubs, and switch es on the network ar e all set to the[...]

T roubleshooting Y our Sy stem 145 • F an assembly • P rocessors and heat sinks • Memory modules 4 Let the system dry thoroughly for at least 24 hours. 5 Reinstall the processors and heat sink s, memory modules, power supplies, and fan assembly . See "Installing System Components." 6 Close the system. See "Closing the System.&q[...]

146 T roubleshooting Y our Sy stem • Memory modules • Har d-drive carriers 4 Ensure that all cables ar e properly connected. 5 Close the system. See "Closing the System." 6 R un the system board tests in the system diagnostics. See "R unning the System Diagnostics." If the tests fail, see "Getting Help." Troublesho[...]

T roubleshooting Y our Sy stem 147 CAUTION: If troubleshooting a PSU mismatch er ror , replace only the power supply with the flashing ind icator . Swapping the oppos ite power supply to create a matched pair can result in an error condition and unexp ected sy stem shutdown. T o change from a High Output config uration to an Energy Sm art configura[...]

148 T roubleshooting Y our Sy stem T roubleshooting a Fan CAUTION: Many repairs may only be done by a certified serv ice technician. Y ou should only perform troubles hooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authori[...]

T roubleshooting Y our Sy stem 149 3 T urn on the system and attached periph erals and note any messages on the screen or LCD panel. Go to step 12 if an error message appear s indicating a fault with a specific memory module. 4 Enter the System Setup program and check the system memory setting. See "Memory Settings Screen." Mak e any chan[...]

150 T roubleshooting Y our Sy stem 17 Reconnect the system to its electrical outlet, and turn on the system and attached peripherals. 18 As the system boots, observe any error message that appears on the scr een or the LCD panel on the front of the system. 19 If the memory problem is still indica ted, repeat step 12 through step 18 for each memory [...]

T roubleshooting Y our Sy stem 151 12 T urn on the system and attached peripherals and check if the SD card is functioning. If the problem is not resolved, see "Getting Help." T roubleshooting an Internal USB Key CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform trou bleshooting and simple [...]

152 T roubleshooting Y our Sy stem support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty . Read and follow the safety instructions th at came with the product. 1 If applicable, remove the bezel. See "Removing the F ront Bezel." 2 T ry using a differe nt D VD. 3 Ensure that the device drivers [...]

T roubleshooting Y our Sy stem 153 Depending on the results of the dia gnostics test, proceed as needed through the following steps. 2 If applicable, remove the bezel. See "Removing the F ront Bezel." 3 If your system has a SAS or PERC co ntroller and your har d drives are configured in a R AID array , perform the following steps. a Resta[...]

154 T roubleshooting Y our Sy stem 3 Restart the system and press the applicable k ey sequence to enter the configuration utility program: • <Ctrl><C> for a SAS controller • <Ctrl><R> for a PER C controller See the controller's documentation fo r information about configuration settings. 4 Check the configuration se[...]

T roubleshooting Y our Sy stem 155 2 Ensure that the device drivers for the tape drive ar e installed and ar e configured corr ectly . See your tape drive documentation for more information about device drivers. 3 Reinstall the tape-backup software as instructed in the tape-backup software documentation. 4 Ensure that the tape drive’s interface c[...]

156 T roubleshooting Y our Sy stem NOTE: When troubleshooting an expansion card, see the documentation for your operating sy stem an d the expansion card. 1 R un the appropriate online diagnostic test. See "R unning the System Diagnostics." 2 T urn off the system and attached peri pherals, and disconnect the system from the electrical out[...]

T roubleshooting Y our Sy stem 157 d Close the system. See "Closing the System." e R un the appropriate diagnostic test. If the tests fail, see "Getting Help." T roubleshooting the Processors CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform trou bleshooting and simple rep airs as[...]

158 T roubleshooting Y our Sy stem 12 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. 13 R un the appropriate online diagnostic test. If the test fails, the processor is faulty . S ee "Getting Help." 14 T urn off the system and attached peri pherals, and disconnect the system from the electr[...]

Running the Sy st em Diagnostics 159 Running the Sy stem Diagnostics If you experience a problem with your system, run the diagnostics befor e calling for technical assist ance. The purpose of the diagnostics is to test your system's hardwar e without r equiring a dditional equipment or risking data loss. If you are unable to fix the pr oblem [...]

160 Running the Sy stem Diagnostics • T emporarily suspend testing if an e rror is detected or terminate testing when a user -defined error limit is r eached. • View help messages that briefly describe each test and its parameters. • View status messages that inform yo u if tests ar e completed successfully . • View error messages that info[...]

Running the Sy st em Diagnostics 161 Sy stem Diagnostics T esting Options Click the testing option in the Main Menu window . Using the Custom T est Options When you select Custom T est in the Main Menu window , the Customize window allows you to select the device(s) to be tested, select specific options for testing, and view the test results. Selec[...]

162 Running the Sy stem Diagnostics • T est Iterations — Selects the number of times the test is run. • Continue on F ailure — Enables the tests to continue without user intervention in the event that one of the tests has failed. • Log output file pathname — Enables you to specify the diskette drive or USB memory key wher e the test log[...]

Jumpers and Connectors 163 Jumpers and Connectors This section provides specific informa tion about the system jumpers. It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system. Sy stem Board Jumpers F igure 6-1 shows the location of the configuration jumpers on the system boar[...]

164 Jumpers and Connectors 1 T urn off the system, including any at tached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening and Closing the System." 3 Move the password jumper to the "disable d" position to clear the passwor d. See T able 6-1. See Fi g u re 6 - 1 to locate the pa[...]

Jumpers and Connectors 165 Figure 6-1. Sy stem Board Connectors 1 2 3 4 6 7 9 10 8 11 13 14 12 16 17 15 5 18[...]

166 Jumpers and Connectors T able 6-2. Sy stem Board Connectors Connector Label Description 1 IO_RISER2 expansion-car d riser 2 connector 2 - system board assembly r etention pin 3 IO_RISER1 expansion-car d riser 1 connector 4 iDRA C6 iDRA C6 Enterprise car d connector 5 SA T A_A optical drive interface connector 6B 1 B4 B2 B5 B3 B6 memory module s[...]

Getting Help 167 Getting Help Contacting Dell F or customers in the United States , call 800- WWW -DELL (800-999-3355). NOTE: If you do not have an active Inter net connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telepho ne-based support and service[...]

168 Getting Help[...]

Glossary 169 Glossary A — Ampere(s). AC — Alternating current. ACP I — Advanced Configuration and P ower I nterface. A standard interface for enabling the operating system to dire ct configuration and power management. ambient temperature — The temperature of the ar ea or room wher e the system is located. ANSI — American National Standar[...]

170 Glossary CPU — Central processing uni t. See processor . DC — Direct curr ent. DDR — Double-data rate. A technology in memo ry modules that potentially doubles the data rate by transferring data on both the rising and falling pulses of a clock cycle. device driver — A program that allows the operating system or some other program to int[...]

Glossary 171 reprogrammed using a softwar e utility . FTP — F ile transfer protocol. g — Gram(s). G — Gravities. Gb — Gigabit(s); 1024 megabits or 1,073,741,824 bits. GB — Gigabyte(s); 1024 megabytes or 1,073, 741,824 bytes. However , when r eferring to hard-drive capacity , the term is usually rounded to 1,000,000,000 byte s. graphics mo[...]

172 Glossary KB — Kilobyte(s); 1024 bytes. Kbps — Kilobit(s) per second. KBps — Kilobyte(s) per second. kg — Kilogram(s); 1000 grams. kHz — Kilohertz. KVM — Keyboar d/video/mouse. KVM refers to a switch that allows selection of the system from which the video is displayed and for which the keyboar d and mouse ar e used. LAN — Local ar[...]

Glossary 173 memory — An area in your system that stor es basic system data. A system can contain several different forms of memory , such as integrated memory (ROM and R AM) and add-in memory modules (DIMM s). memory key — A portable flash memory storage device integrated with a USB connector . MHz — Megahertz. mirroring — A type of data r[...]

174 Glossary PDU — P ower distribution unit. A power so urce with multiple power outlets that provides electrical power to serve rs and storage systems in a rack. peripheral — An internal or extern al device, such as a disk ette drive or k eyboard, connected to a system. pixel — A single point on a video display . Pix e ls are arranged in row[...]

Glossary 175 SAS — Serial-attached SCSI. SA T A — Serial Advanced T echnology Attach ment. A standard interface between the system board and storage devices. SCSI — Small computer system interface. An I/O bus interface. SD card — Secure digital flash memory car d. SDDC — Single Device Data Correction. SDRAM — Synchronous dynamic random-[...]

176 Glossary referring to har d-drive capacity , the term is usually rounded to 1,000,000,000,000 bytes. TCP/IP — T ransmission Control Protocol/Internet P rotocol. termination — Some devices (such as the last device at each end of a SCSI cable) must be terminated to prevent r eflections and spurious signals in the cable. When such devices are [...]

Glossary 177 virtualization — The ability via software to shar e the r esources of a single computer across multiple environments. A single physic al system may appear to the user as multiple virtual systems able to host multiple operating systems. W — W att(s). WH — W att-hour(s). XML — Extensible Markup Language. XML is a way to create co[...]

178 Glossary[...]

Index 179 Index A Advanced ECC memory mode, 117 B back-panel features, 19 batteries troubleshooting, 1 4 6 battery troubleshooting the R AID card b a t t e r y , 153 battery (R AID) installing, 1 1 4 r e m o v i n g , 114 battery (system) replacing, 1 2 7 bezel, 78 blank hard drive, 8 2 power supply , 8 9 C cabling optical drive, 1 0 8 CD/D VD driv[...]

180 Index diagnostics advanced testing options, 1 6 1 testing options, 1 6 1 using Dell P owerEdge Diagnostics, 1 5 9 when to use, 1 6 0 DIMMs See memory modules (DIMMs). drive blank installing, 8 3 removing, 8 2 drive carrier hard drive, 8 5 E error messages, 58 expansion car ds installing, 9 0 removing, 9 2 SAS controller , 1 1 1 troubleshooting,[...]

Index 181 power supply blank, 8 9 processor , 1 2 5 R AID battery , 1 1 4 SAS backplane board, 1 3 5 SAS controller , 1 1 2 SD card, 9 7 internal USB cable installing, 1 0 0 removing, 9 9 J jumpers (system board), 163 K key bo ard s troubleshooting, 1 4 2 L LCD panel features, 1 4 menus, 1 5 M Memory Mirroring memory mode, 117 memory mode Advanced [...]

182 Index P passwor d setup, 7 4 system, 7 2 passwor ds disabling, 1 6 3 PERC 6/I battery cable installing, 1 1 5 r e m o v i n g , 114 phone numbers, 167 POST accessing system features, 1 1 power indicators, 12, 21 power supplies indicators, 2 1 removing, 8 7 replacing, 8 8 troubleshooting, 1 4 6 power supply blank, 89 processor installing, 1 2 5 [...]

Index 183 installing, 1 1 2 r e m o v i n g , 111 SAS controller daughter card troubleshooting, 1 5 3 SAS RAID controller daughter card troubleshooting, 1 5 3 SD card installing, 9 7 removing, 9 8 t r o u b l e s h o o t i n g , 150-151 securing your system, 68, 73 service-only procedure system board, 1 3 5 setup password, 74 slots See expansion sl[...]

184 Index hard drive, 1 5 2 i n te r n a l U S B k e y , 150-151 k e y b o a r d , 142 memory , 1 4 8 N I C, 143 optical drive, 1 5 1 power supplies, 1 4 6 processors, 1 5 7 SAS R AID controller daughter c a r d, 153 S D c a r d , 150-151 system cooling, 1 4 7 system startup failure, 1 4 1 tape drive, 1 5 4 v i d e o , 142 wet system, 1 4 4 U UEFI [...]