Dish Network Solo 111 manual

Page ii i Content s Safe ty ............ .................. ................... ......... ................... ......... ... v Intr oduction........... ......... ................... ......... ................... ......... ... 1 Welcome to DISH Ne twork ..... ........ ... .... ....... .... .... ... .... .... ... .... .... .. 1 Overvie w ........ ....[...]

Contents Page iv Refere nce .................. ................... ............................ ............... 71 Troublesh ooting Table s ... ....... .... ....... .... ....... .... ....... .... ....... .... .... 71 Device Codes ....... ... ........... ........ ... .... .... ... ........ ... .... .... ... .... .... ... . 81 Appendix A ............[...]

Impo rt ant Safety Instructions Pag e v 1. Read thes e i nstruct ion s. 2. Keep t he se ins tr uct ions . 3. He ed all warnings. 4. F ollow all inst ructions. 5. Do not use this apparatus ne ar water . 6. C lean only with a dry cloth . 7. Do not bloc k any ventila tion openings . Install in acc or dance with the manufac turer ’ s instructions. 8.[...]

Safety Pag e vi Note to Satellite TV System Install er : This r eminder is provided t o ca ll the satellit e TV system inst al le r ’ s attention to Artic le 820-40 of the Nation al Electric al Code (NEC) that provid es guideline s for prop er grounding and, in particu lar , specif ies that the cab le ground shall be c onnecte d to t he gr oundin[...]

Pag e 1 Ch apter 1 Introductio n W ELCOME TO DI SH N ETW ORK TM Thank you for choosing DISH Network. Y ou are about to exper ience the exci tement and convenie nce of Digital Broa dcast Satell ite (DBS) servic e, which de liver s the very best in pic ture and sound quality . DISH Network c onsistentl y p rovides s tate-of -the- art, p roducts a nd [...]

Pag e 2 Chapter 1 Introduct ion I F Y OU N EED M ORE A SSIS T A NCE If you need help after you re ad this guide, call Customer Service at 1-80 0-333- DISH (3474). Y ou can also call the Customer Servi ce number for informat ion on profe ssional insta llati on. Q UI CK S TAR T G UIDE After your syste m ha s been installed, order and watch your pro g[...]

Pag e 3 S tep 2: Finding P rograms T o W atch S TEP 2: F INDING P R OGRAMS T O W AT C H F i r s t, m ak e s ur e th e r e c e i v e r is tu r ne d on . P r e s s t he POWER button on the remote or press the POWE R but ton on t he receiver . There are two ways to find informa tion on pro grams. •P r e s s t h e GUIDE button. When the Program Guid [...]

Pag e 4 Chapter 1 Introduct ion S OLAR I NTERFERE NCE T wice a yea r , t he sun moves to a pos itio n behin d the DISH Netwo rk sate llite as it orbits the Earth. The exact ti me of the year that thi s occurs varie s, depending on the locatio n, but it is near the begin ning of sprin g and again near the beginning of autumn. The period of solar int[...]

Pag e 5 Chapter 2 Pa rt s of the Sy stem T HE R ECEIVER F RONT P ANEL S MART C ARD S LO T This slot is f or a future Smart Card. No Smart Car d is incl ude d with this receive r . U P AND D OWN A RRO W B UTTONS The UP and DOWN buttons change the channel on the recei ve r . Note : Y ou can displa y the Imp ort ant S y stem In for m at i on s creen b[...]

Pag e 6 Chapter 2 Pa rts of t he Syst em T HE R ECEIVER B ACK P ANEL The back pane l of the r eceiver provides t he conn ectio ns that you use to c onnect the rece iver to other electroni c dev ices. I t a lso pr ovides the re ceiver powe r cor d and tele phone jack. De pending on the set up tha t you us e, yo u may only use some of these connecti [...]

Pag e 7 The R emote Contr ol T HE R EMOTE C ONTROL This s e ction de scribe s the remote contro l and how to u se the butto ns t o opera te the satellit e receive r . If you lose or damage the re mote control, you will not be fully able to cont rol t he r eceiver . If t his happ ens, call t he C ustom er Servi ce Ce nter at 1-800-333 - DIS H (3474)[...]

Pag e 8 Chapter 2 Pa rts of t he Syst em R EM OTE C ONTROL B ATTERIES The remote contr ol comes with AAA batter ies. When you re place ol d batteri es, you should replace al l of the batteries. Use batte ries of the same kind , for example alkaline or car bon zinc, and don’ t mix batterie s of diffe rent kinds. Alkaline bat teries last long er . [...]

Pag e 9 The R emote Contr ol V OL UM E B UTTON Pres s the minus (-) s ide of this button to lowe r the receive r sou nd. Pre ss t he plus (+) side of this button t o raise the receive r sou nd. When you pr ess t he VO L U M E button, a bar d isplays on the TV to show you the r eceiv er v olu me. M UTE B UTTON Press this button to tur n of f the re [...]

Pag e 10 Chapter 2 Pa rts of t he Syst em U P /D OWN /L EF T /R IGHT (A RROW ) B UTTONS • When using a menu, pres s these buttons to m ove the hi ghlight to an opti on. • When watching a program, pr es s the RIGHT ARROW button to ope n the Browse Banner or the UP or DOWN ARROW button to change ch ann el s . • When the Browse Banner i s open, [...]

Pag e 11 The Me nu s •U s e t h e LEFT or RIGHT ARROW butt on to m ove the highli ght t o the next pl ace wher e you want t o enter a number . When you are done entering numbers, press SE LE CT. R EC ALL B UTTON Pres s the RECALL button to return to the last channel you were watching. Pr ess it again to s witch betwe en the last two channe ls tha[...]

Pag e 12 Chapter 2 Pa rts of t he Syst em M AIN M ENU The Main Menu is the key to the menus. Each option on this menu displays another menu. P ROGRAM G UI DE The Program Guide list s the availa ble channe ls and programs. I t also h as a one -quart er sc reen vi deo win dow option that shows the last program you were vie wing. T HEME C ATEG ORIES M[...]

Pag e 13 The Me nu s F AVORITES L IS T S M ENU The Favorites List s menu allows you to create , change, an d ac tivate list s of favorit e channels . P AREN T AL AND S YST EM L OCK S M EN U The Parent al and System Locks m enu al lows you to set and use lo cks. S YST EM S ET UP M ENU The Sy stem Se tu p menu provides se ve ral feature s t hat help [...]

Pag e 14 Chapter 2 Pa rts of t he Syst em T IMERS M ENU The Ti me r s M e nu allows you to s et up the receive r to tune in a future “eve nt,” that i s, a progra m. If yo u have a VCR conne cted to the receiver , you can set up a timer to start rec ording a program on the VCR. D ISH H OME With Dish Ho me , you can orde r channels, check the new[...]

Pag e 15 Th e B ro wse Ban ner C USTOM ER S UPPORT The Cu stome r S uppo rt menu prov ide s convenie nt access to your DISH Network acc ount to review your sta tement, pay your bill, upgrade progra mming, a nd more. T HE B RO WS E B ANNER Y ou c an use the Brow se Bann er (p re ss t he RIGHT ARROW on the remote contr ol) to change channe ls, or to [...]

Pag e 16 Chapter 2 Pa rts of t he Syst em Notes[...]

Pag e 17 Chapter 3 Usin g the System C HANG ING C HANNELS There are thr ee basic ways to change channe ls while watchi ng a progr am: • P res s the rem ot e con tr ol UP or DOWN ARROW button to get to the desire d channel. • Use the remote cont rol number pad but tons to e nter the desired chann el number . • Press t he GUI DE button and sele[...]

Pag e 18 Chapter 3 Usi ng the Sys t em H IGH LIGHTING A M ENU O PTION T o highli ght a menu opti on, use the remote control ARROW buttons to move the on-screen highl ight to the menu op tion. When you do t his, the option appea rs lighter than the ot her options. The highlight is like the one that you may ha ve s een on a compute r scr een. Compare[...]

l Pag e 19 Using the M en us When you hi ghlight a choice i n a singl e choice lis t, it lo oks li ke this. I n this examp le , the Span is h option is highlighte d. When you highligh t a choice in a m ul tiple choic e list, it looks like this. In this exampl e , th e LIFE - 108 option is hig hlighted. When you select a choic e in a li st, it looks[...]

Pag e 20 Chapter 3 Usi ng the Sys t em U SI N G THE P ROGRAM G UIDE The o n -scre en Prog r am Guide p r ovides a comple te l isting of the availa ble channels and programs. Y ou c an use the Pr ogra m Guid e to change channels , to see what programs are schedul ed, and to buy pay per view programs. The Pr o g ra m G u i d e shows which Favor ites [...]

l Pag e 21 Using the P rogr am Guide O PENI NG THE P ROG RAM G UIDE There are two ways to open the Pro gram G uide : •P r e s s t h e GUI DE button . •P r e s s t h e MENU button and then select the Program Guide option. S ELECT ING A P ROGRAM IN THE P ROGRAM G UIDE 1. Use t he NUMBER PA D buttons to e nte r the desired chann el number . The Pr[...]

Pag e 22 Chapter 3 Usi ng the Sys t em U SI N G THE P ROGRAM B ANNER The Prog ra m B ann er provides inform ation about t he progr am you a re watching. The receiv er displays the Pr og r am B ann e r for a few se conds at the top of the TV screen every time you change t he channel or press the remote c ontrol VIEW bu tton. U SI N G THE B ROWSE B A[...]

l Pag e 23 Using th e Browse Banner 2. C hange the channel: • Ente r the channel number for the prog ram that you want, usi ng the NUMBER PAD butt ons • Pre ss t he UP or DOWN A RROW button to disp lay the channel tha t you want. 3. Pr ess th e RIGHT A RROW butto n t o displa y the next progr am. Press the LEFT ARROW button to return to the cur[...]

Pag e 24 Chapter 3 Usi ng the Sys t em O RDE RI NG P AY P ER V IEW P RO GRAM S 1. Highlight the desir ed p ay pe r view pr ogra m in th e Progr am Gu id e . The pay per view p rograms are list e d wit h the channel number as PP V in the Pr ogram Guid e . 2. Pre ss the SE LE CT button. 3. T o bu y the pa y pe r view pr ogram , se lect th e Ye s op t[...]

l Pag e 25 Using Themes U SING T HEME S T HE ME S Y ou can list a nd choos e programs by the theme of their con tents (for example, jus t movies or j ust sports). Y ou can t hen qui ckly l ist pr ograms based o n that them e, and choose the program you want. 1. T o open the Themes menu, press t he L EFT ARROW button or press ME NU and t hen s ele c[...]

Pag e 26 Chapter 3 Usi ng the Sys t em 3. M ove the highligh t t o the Name box. 4. There a re two ways to e nt er the name of the program you want to find: •U s e t h e UP , DOWN , LE FT , and RIGHT ARROWS to sc roll around on the virtual key board and then selec t the lette rs you want. • Some remote contr ols have telephon e-sty le letters a[...]

l Pag e 27 Using F avor ites List s 7. Highlight the progr am yo u want to wat ch and p ress SELE CT . 8. If the prog ra m o ccu rs in the futu re, the Create An Event Timer menu opens. Sele ct Create to record the progr am. S ee Using T imers on page 2 9 for more inform ati on. U SING F AVORITES L IST S Favorites Li sts allow you to displ ay only [...]

Pag e 28 Chapter 3 Usi ng the Sys t em 3. Sel ect th e Fav orites List that you want to create or ch ange. 4. Sel ect th e M odif y Li s t option. Note: At any tim e you can se l ect the Cl ea r List opti on to r emove al l channel s fr om the current list . This does no t apply t o t he All Chan and All Su b . 5. In the Channels list, highlight a [...]

l Pag e 29 Using T imers 4. Sele ct th e E d it Li st Na m e option t o op en the v irtua l keyboard. Note: Y ou cannot change the name of the All Ch an or All Su b list . 5. S elect a lett er in the keypad area on the scre en. Repeat to spe ll out the desire d name. Y ou can enter up to eight c haracters, including spaces. If neede d, s elect the [...]

Pag e 30 Chapter 3 Usi ng the Sys t em E VENT T IMER F REQU ENCIES On ce Appl ies t o a o ne-time pr ogram. If t he pr ogram t ime change s, th is timer operate s at the new ti me. The r ece iver deletes this tim er when the timer operate s. Mon. -Fri. - Applie s to a pr ogram that i s schedul ed f or Monday throug h Fri day o n th e s ame c han ne[...]

l Pag e 31 Using T imers S ETTI NG U P AN A UTOMATIC E VENT T IMER 1. S elect a futur e progr am usin g th e Browse Banner , The mes and Search or the Pro gram G uide . 2. Sele ct a Timer T y pe op tion. 3. Sele ct a Timer Fre que ncy opt ion. N otice that a chec k mar k displ ays in the box. 4. Select t he Crea te option to save the eve nt time r.[...]

Pag e 32 Chapter 3 Usi ng the Sys t em 6. Sel ec t a ch an ne l: • Highligh t a channel using the UP or DOWN ARROW button. Then, press the SELE CT button. • Enter a chan nel number using the number button s. 7. Sel ect th e Set Date/T ime option. The receive r displays the Set Date/ Time for Ma nual Tim er menu. 8. Use the NUMBER PAD buttons to[...]

l Pag e 33 Using T imers E DITING AN E VE NT T IMER • Y ou ca n edit almo st an y feat u re of an even t tim er . • Y ou c a n e d i t bo t h automatic and manual event timers. • Editing an automa tic eve nt tim er con ve rts the timer to a manual eve nt timer that operat es at the ti mes you set , not the actua l program times. 1. Pr ess th [...]

Pag e 34 Chapter 3 Usi ng the Sys t em D ELETI NG AN E VEN T T IMER 1. Pre ss the MENU but ton. 2. Sel ect th e Tim ers opti on. 3. The receive r di splays the Event Time r Ma nag eme nt menu . 4. S elec t an event timer that you want to del ete. A check mark appears in the b ox next to the event timer . 5. M ove to Del et e and press SE LE CT on t[...]

l Pag e 35 Using T imers Sett ing U p the Receive r to Co ntro l the VCR To u s e VC R Event T imers , yo u must connect the rec ei ver ’ s back p an el C H 3-4 output to the tune r input s o n t he VC R. T o use VCR Ev ent T imers , you must se t up the r eceiver to c ontrol the VCR. The rece ive r uses an IR sig nal to co ntrol the V C R. Th i [...]

Pag e 36 Chapter 3 Usi ng the Sys t em 10. If your VCR did not complete the tes t, enter anothe r code fr om the table, a nd then re peat steps 5 through 8. 1 1. Once you have found the correc t VCR code sele ct the Save option to save the VCR c ode you enter ed and r eturn to the Inst allation and Setu p menu. Note : If the recei v er can’ t con[...]

l Pag e 37 Using Locks W HEN Y OU H AVE L OCKED TH E R ECEI VER If yo u try to access a locked item or ope n the Parental and System L ocks menu, t he r ece iver disp la ys a messag e prompti ng you to ente r the pa ssword. The rece iver al lows you thr ee tries to enter th e corr ect pa ssword. I f you fai l to enter the correct password, the rece[...]

Pag e 38 Chapter 3 Usi ng the Sys t em C REATING OR C HANGING R AT ING (C ONTENT ) C ODE L OCKS Plea se be awar e of th e fo llowi ng: The lo cks u se the c ode s that the original progr am p roviders assig ned to the progra ms. The actual content of t he programs may diff er from their assigne d ratings. No r ating system can guar antee that all o[...]

l Pag e 39 Using Locks C REA TING OR C HAN GING C HANNEL L OCKS Note : Yo u c a n l oc k any channe l, includ ing pay per view channels . 1. Pr ess th e MENU button. 2. Sele ct th e Locks option. 3. I f t he rece iver is locke d, e nter th e pa ssword u sing the number pad buttons . The receive r displays star s (*) as you enter the digits of the p[...]

Pag e 40 Chapter 3 Usi ng the Sys t em U NLOCKI NG THE R EC EIVER If you unlock the receive r , leave the locks unchange d and then loc k t he rece iver aga in, th e sa me l ocks wil l be i n ef f ect as befor e. 1. Pre ss the MENU button to displ ay the Main Men u . 2. Sel ect th e Lo cks op tion. 3. W ith the receiver locked, you must ente r the [...]

l Pag e 41 Using Locks U NLOCKI NG TH E R ECE IVER F RO NT P AN EL C ONTROL B UTTONS T o u nloc k the rece ive r front pane l buttons, you must use the remote c ontrol. 1. Pr ess th e MENU button. 2. Sele ct th e Locks option. If the rece iver is locked, e nte r the password using the NUMBER PAD butto ns. The receive r displays stars ( *) as y ou e[...]

Pag e 42 Chapter 3 Usi ng the Sys t em 6. Sel ect th e Lo cks op tion. If the receiv er is locked, enter the password using the NUMBER PAD buttons. The receiv er displa ys stars (* ) as you enter t he digit s of th e password. As soon as you e nte r the f our th digit of the pass word, the re ceiver hi ghlig hts the OK option. Press the SE LEC T bu[...]

l Pag e 43 Using Locks O PENI NG A L OCKED I TEM , OR O PENI NG THE L OCKS M EN U 1. S e le c t an it e m th a t is lo c k e d . 2. The receiver di splays an Attention messa ge telling y ou that the ite m or menu is locked. 3. Enter the passwor d u sing the nu mber pad button s. The r eceive r disp lays stars (*) as y ou enter the digits. As soon a[...]

Pag e 44 Chapter 3 Usi ng the Sys t em P ERSO NAL I DE NTIFICATION N UMB ER Y ou can set up a Personal Ident ificati on N u mber (PIN) for call-in requests only . Anyo ne calling t he Customer Servic e Center must pr ovide this PI N to make any changes to your accou nt. Y ou may call the Customer Ser vic e Center a t an y time t o set up a PIN. If [...]

l Pag e 45 Using Caller ID If you are in a m enu when a call comes in, you wi ll see a dif ferent Call er ID popup sc reen. T O T UR N TH E C ALLER ID O N AN D O FF 1. Press MENU . 2. Sele ct th e Syst em Se t u p optio n. 3. Sele ct th e In st allat ion option. 4. Sele ct th e C all e r ID option. The following scr een will displa y . 5. Highlight[...]

Pag e 46 Chapter 3 Usi ng the Sys t em R EST AR T IN G THE R EC EIVER If your receiv er stops responding to remote contro l or fron t pane l commands, p ress and h old the front panel PO WE R butt on for 4 se conds. When you release t he PO WER button , the receiver will rest a rt. R ESETT ING THE R ECEIVE R TO F ACTORY S ETTINGS Use these instr uc[...]

l Pag e 47 T esti ng the Phone Connection 2. Sele ct th e Syst em Se t u p optio n. 3. Sele ct th e A lternate Audio option. 4. Select the languag e you wa nt in the Lang uag es list. Note : Al te r na t e pr ovi d es vis ual l y-im pai re d cus t ome rs wit h a visual descr iption of the progra m. 5. Select Save to save your language choice . The [...]

Pag e 48 Chapter 3 Usi ng the Sys t em S ETTING U P THE R E CEIVER FO R C HANNE L 3 OR 4 Y our rece ive r comes preset to tune to channe l 3 on the TV . If you need to change the channe l y our TV uses, do the following: 1. Pre ss the MENU button. 2. Sel ect Sy stem Se tu p . 3. Sel ect 3/ 4 Mo du la to r . T he Select O utput Channel screen d ispl[...]

Pag e 49 Chapter 4 In st allat ion Instructi ons How to Us e t hese Instr uct ions These in structions guide you thr ough the i nstallati on of a satellit e s yste m which incl udes your DISH Pro receive r (included with this manual), and a DISH Pro antenna system that can be ident ified by the DISH Pro logo shown below. Co nnec ting Y our TV a nd [...]

Pag e 50 Chapter 4 Inst allatio n Instru ct ions Sat In - Conne ct a coaxia l ca ble between t he Di shPro LNBF and S AT I N on the back of the rec eiver . Peel of f the blue sticker and a f fix it to the cable cl o se to w here i t con nect s to the S AT I N connectio n on the back o f t he r eceive r . TV Set Out to a TV - Connect a coaxial cable[...]

Pag e 51 Installin g a DISH 500 An tenna 3. Dis pla y the Point Dish and Signal Str engt h menu by pre ssing MENU and and then 6-1-1 (unless the receiver al ready displ ays this menu). 4. Select Peak Angles . 5. Enter your ZIP c ode i n the ZI P Co de field. 6. Sele ct th e D ish 50 0 opti on. 7. The menu displays the azim uth, eleva tion, and skew[...]

Pag e 52 Chapter 4 Inst allatio n Instru ct ions Mount ing the Di sh 1. Using the se azimuth and ele vation angles , find a location for the sa tellit e dish which can be pointe d to wards the satel lites loca ted at these angles. Wi th a compass, find the requi r ed azimuth an gle. Then, use the elev ation angle to find out how high the sat ellite[...]

Pag e 53 Installin g a DISH 500 An tenna 4. Ass e mble the sate llite dis h as shown bel ow , except do not atta ch the Y - brack et or L N BF at this tim e. 5. Loos e n both skew bolts a nd set the skew b y rotati ng t he dis h mountin g brac ket t o ali gn t he red mark w ith the re quire d ang le on t he sk ew scale which you wrote down on 51. T[...]

Pag e 54 Chapter 4 Inst allatio n Instru ct ions 8. Thr ead the RG-6 c oaxial c able t hrough the m ast su pport ar m and the Y -br acke t. This cable should be long enough to run from your rec eiver to your LNBF . Note : See Running Coaxial Cables on pag e 67 f or cable inst a ll at ion guidance. Note : Y ou can ha ve as much as 200 feet of ca ble[...]

Pag e 55 Installin g a DISH 500 An tenna 12. Y ou should see the P o in t Di s h/ S ig na l menu. If not , open t he Mai n Menu , select Syst em S e t u p , the n Inst allation , th e n Point Di sh/ Signal (pre ss MENU and t hen press 6 - 1 - 1 on th e remote). 13. Select Check Switch . T h e Ch eck Swi tch sc reen will open. 14. Select T est . The[...]

Pag e 56 Chapter 4 Inst allatio n Instru ct ions 17. Tur n the dish back and forth v ery slow ly , until the signa l strength ba r turns gr e en . Thi s s hows you’ve found the signa l. Note : I f you cannot fi nd the sign al, turn t he dis h back t o t he fir st azim uth angle. The n, loosen bo th elevati on bolts j ust enough so you can ti lt t[...]

Pag e 57 Installin g a DISH 500 An tenna • Make sure the skew angle yo u wrote down on page 51 is exa ctly t he same as the skew an gle you set in st ep 5 o n page 53. I f it is not , reset the skew angle as described on page 53. After you res et t he skew angle, go back pa ge 5 5 and start o ve r from step 16. • If “ 1 19” is sh own und er[...]

Pag e 58 Chapter 4 Inst allatio n Instru ct ions Inst alling a Multi ple Dish Dis hPro System Note : Y ou cannot use DishPro LNBFs and swit ch es (those marked with the DishPro lo go) with Le gacy ( non-DishPr o) swi tches a nd LNBFs ( those without the Di shPro logo) . Y ou must insta ll your DISH a ntenna s ystem with either all DishPro LNBF s an[...]

Pag e 59 Installin g a DISH 500 An tenna 8. Select Check Switch . Wh en the Che ck Sw i tch screen ope ns, select T est . 9. When Check Switch i s complet e, you wi ll see a n I nstallation Summary scre en simila r t o the one sh own next. It will s how a connecti on (“Conn ” next to sate llite) an d Si ngle de vic e under 1 (Dish Input) . It m[...]

Pag e 60 Chapter 4 Inst allatio n Instru ct ions DishPro Wiring Dia grams DISH 5 00, One Dish Pro T win LNBF , T wo Di shPro Receive rs This diagram leave s out grounding to be clea r . M ake sure you ground the syste m per the Nati onal Ele ctrical C ode (NEC ) and all loca l electri ca l cod es. When you set up your system following thi s diagram[...]

Pag e 61 DishPro Wiring Diagrams DISH 500, One DishP ro Qu ad LNB F , Four Di shPro Receiv ers This diagra m leaves out groundi ng t o be cl ear . Make sure you ground the syste m per the National Ele ctrical Co de (NEC ) an d a ll local ele ctrical co des. When y ou set up your syste m followi ng this dia gram and run Ch ec k Sw i t ch the Inst al[...]

Pag e 62 Chapter 4 Inst allatio n Instru ct ions DISH 5 00 with a DishPro T wi n LN BF , One DISH 3 00 with a DishP ro L NBF , DP3 4 Switch , Four Dish Pro R eceivers This dia gram l eaves o ut grou nding to be clear . Make sure y ou ground t he sys tem per the National El ectrica l Code (NEC) and all loca l elec tric al code s. When you set up you[...]

Pag e 63 DishPro Wiring Diagrams T wo D ishes, T hree S ingle- Out put D ishP ro LNB Fs, Th re e Cab les, DP34 S wi tch, Fo ur Di shPro R eceive rs This diagra m leaves out grounding to be clea r . M ake s ure you ground the sys te m per the Natio nal Elec trical Code (N EC) a nd al l local el ectri ca l cod es. When y ou set up your syste m follow[...]

Pag e 64 Chapter 4 Inst allatio n Instru ct ions T wo Dishes, On e DishPro T win LNBF , One DishPro Single LNBF , One DishP ro Compliant Sp litter , T wo DishPro 21 Switch es, T wo Rece ivers This dia gram l eaves o ut grou nding to be clear . Make sure y ou ground t he syst em per t he N a tional Electrical Code (N EC ) an d all loca l elec tric a[...]

Pag e 65 DishPro Wiring Diagrams T wo D ishes, T wo Dis hPro Singl e LNBFs, T wo Dish Pro Co mpliant S plitters, T w o Dish Pro 21 S witches , T wo Receive rs This diagra m leaves out grounding to be clea r . M ake s ure you ground the sys te m per the Natio nal Elec trical Code (N EC) a nd al l local el ectri ca l cod es. When y ou set up your sys[...]

Pag e 66 Chapter 4 Inst allatio n Instru ct ions One DIS H 50 0 wi th a DishP r o T win LN BF , One D IS H 30 0 w i th a DishPro Sing le LNBF , and On e DP21 Switc h This dia gram leaves out ground ing to be clear . Make sure you groun d the syst em per t he National El ectrica l Code (NEC) and a ll l oca l e lec tr ic a l cod es. Note : This setup[...]

Pag e 67 Running Coaxial Cable Ru nning C oax ial Cab l e 1. Usi ng the shorte st pa th possi ble, run t he c oaxial c able( s) fr om the gr ound block or s witch to the satelli te receiver (s). Do not kink o r pinc h any cable. Cables sho uld be bent only i n gent le cur ves. Do not use a longe r ca ble betwe en t he sate llite dish a nd the recei[...]

Pag e 68 Chapter 4 Inst allatio n Instru ct ions Conn ect i n g the R ece ive r to a Phone Line Y ou must keep the receive r connected to an active tel ephone line. Otherwise , you may not be able to order pay pe r view prog rams or u se all of the Di sh Int eractive feat ures. R un a telephone cable with a standa rd RJ- 1 1 connector f rom t he re[...]

Pag e 69 Co nnectin g the Receiver t o a Ph one Li ne 5. Select one of the following: • If yo u do not need to dial a pre fix, select the No Prefix option. • If yo u need t o dial a pref ix (for exampl e, dial 9 to ge t an outside line ), select the P ref ix Co d e option. Th e receive r disp lays t he same n um ber of boxes (hi ghlighting the [...]

Pag e 70 Chapter 4 Inst allatio n Instru ct ions Notes[...]

Pa ge 71 Ch apter 5 Re fe re nce T R OUBLESH OOTING T ABLES Use these tables if you have proble ms using the system befor e calli ng t he Custo mer Servi ce Center . Many probl ems arise fr om misundersta ndings of how the system wo rks, espe cially whe n you ar e just becoming famili ar wit h it. These tab les cover many problems , usually with a [...]

Page 72 Ref eren ce Chapter 5 O N -S CREEN M ES SAGES This table desc ribes s ome on -screen messa ges in the order of their me ssage numbers . F ind t he mes sag e number in the upper right corne r of the message dis played on your TV screen, and then f ind the matching number in th is table. Messag e Numbe r Possi ble Reason What to Do 001 • Th[...]

Troubl e shooting T ables Pag e 73 013, 014 • Yo u m ay have tried to t une to a prog ram o n a c hannel wh i c h you have not bought . •Y o u must buy a chan nel bef ore you ca n tu ne to a pr o g ra m on that cha nnel. Call th e Customer Servic e Cent er to bu y the chan nel , or i f you be lieve this m ess age w as display ed by mist ake. 01[...]

Page 74 Ref eren ce Chapter 5 D ISH P RO T WIN LNB F 061 • You may h ave set up t h e recei ver to accep t a transmi s s i on (a “d ow n l o a d” ) of th e la t e s t operating so ftware via t he sate llite sign al. • It is very import ant f or th e rec eiver to ge t th e late st opera ting softw ar e, so le t t he r ece i ver d o so. The ?[...]

Troubl e shooting T ables Pag e 75 U SING THE R EM OTE C ONTROL When you run Check Switch , you do no t see "Twin " iden tif ied as a Devi ce or LNB, but odd tran s pon ders ar e detec ted onl y on on e sate llit e. • Y o u m ay hav e Dis hP ro A dap te r insta ll ed on a DishPr o r ece i v er . • M a y h ave a non - Di shP r o sw it [...]

Page 76 Ref eren ce Chapter 5 H EARI NG A P ROGRAM W ATCHING A P ROG RAM Wh at Is Happening Possible Re ason What to Do The recei ver fr ont pane l Po we r light is on and there is a go od pict ure on the T V se t, but you do no t hear any soun d. • You may have mu ted th e soun d, or s et the volum e so low that y ou cannot hear it. • Chec k t[...]

Troubl e shooting T ables Pag e 77 U SING THE M ENUS U SING THE P ROGRAM G UI DE OR THE B ROWS E B ANNE R U SING L OCKS Wh at Is Happening Possible Re ason What to Do You wer e using a men u, and i t su ddenly clos ed. • The recei ver ha s a time- ou t featur e that close s any me nu aft er se ve ra l m in ute s o f n o ac tiv ity . Thi s wil l d[...]

Page 78 Ref eren ce Chapter 5 C HAN GING C HANNEL S U SI NG F A V OR IT E L ISTS Wh at Is Happening Possible Re ason What to Do You enter a desir ed channel number . The channel changes , but t he ne w ch annel is no t exa ctly the chan nel you enter ed. You are scan ning up or down thro ugh the channel s, an d the recei ve r is skip ping ch anne l[...]

Troubl e shooting T ables Pag e 79 B UYING A P AY P ER V IEW P ROGRAM U SING THE T ELEPHON E FO R V OICE /D AT A /F AX Wh at Is Happening Possible Re ason What to Do Som eone orders a pa y per view pr ogra m withou t your permi ssion. You may h ave been away from the receive r, and someon e el se used i t . Lock the p urcha se o f p ay pe r view pr[...]

Page 80 Ref eren ce Chapter 5 U SI NG E VEN T T IMERS What Is Happening Possi ble Reason What to Do Yo u try to se t up a n e vent ti mer a nd the recei ver disp l ays a m essage notin g that t he prog r am is lock ed. You must enter the pas swo r d bef ore you can creat e an event ti mer for a locke d p rogra m. To be able t o set up an event ti m[...]

Pag e 81 De vi ce Co de s VCR C OD ES Brand Code Aiwa 588, 62 2, 62 3 , 624 Akai 513, 51 4, 51 5 , 516, 51 7, 518 , 519, 52 0, 568 , Alba 54 6 Amstrad 58 8 ASA 565 Audio Dynamics 594, 60 0 Brok sonic 559 Bu s h 589 Candle 58 0, 59 2, 593 Ca non 54 2, 55 3, 55 4 Ca peha rt 543, 54 6 Citizen 59 1, 59 2, 593 Craig 59 1, 60 8 Croslex 55 3 C urtis Math [...]

Page 82 Ref eren ce Chapter 5 Perdio 58 8 Philco 553, 55 4, 61 1 Phili ps 553, 55 4, 56 5, 585 Pi one er 55 3, 56 2, 57 3, 574, 57 5, 57 6, 600 Po rt l an d 54 6, 59 3 Prosc an 553, 60 5 Pulsa r 533 Quartz 581 Qu asar 553, 55 4, 57 7, 578 Radi o Shac k 607, 60 8, 60 9, 610 RCA 525, 52 6, 52 7, 528, 52 9, 53 7, 553, 59 1, 60 5, 606, 61 5, 63 0, 631 [...]

Pag e 97 Index A Audio Au toma ti c E ven t Ti mer 2 9 B Back Pa nel, Recei ver 6 Banne r, Brows e 22 Banne r, Prog ra m 22 Bla ck e d-O u t Pr og ra m 36 Brows e Bann er 15 Chang ing Channel s Using the Brows e Ban ner 40 Di sp l a ying Inf or m at ion on O the r Progr ams 22 Us in g the Brows e Bann er 22 Butt ons Loc kin g th e R ece iv er F ron[...]

Index Pag e 98 Changi ng th e Nam e of a Favorit e List 28 Creat ing o r M odifyi ng a Fa vorit e Li st 2 7 Maki ng a Fav orite Lis t Acti ve 28 Using Fav or it e Lists 27 Fav ori t es L i st s How Rese tting th e Receiv er Af fe cts Favo ri tes List s 46 FCC 94 Federal Commun icat ion s Commission ( FCC) Compl ianc e Radio In t e rfer enc e 95 Tel[...]

Pag e 99 Index P rog ra m Guide 12 , 20 S ele cting a C hoi ce in a Me nu List 18 S ele ctin g a Menu Opt io n 18 S yst em Set up Menu 1 3 Them e Categ ori es (The m es) Menu 12 Tim e-Out Feat ure 17 Us in g th e Men us 17 O On- Scr ee n M es sa ges 72 Op ening t he Menu s 17 Op ening t he Progr am Guid e 21 Op ti ons, M enu 17 P P arent al a nd Sy[...]

Index Pag e 10 0 Se tt ing and Us ing Sec uri ty L ock s Locks, Blac ked-Ou t Pro grams, and Event Ti mer s 36 Setti ng Up th e R ec ei ver and VCR to Use a V C R Event Time 36 Si gna l Qu al ity , Sa tell it e 3 Solar I nter feren ce 4 St ay in g L ega l 94 Syste m Setup Menu 13 T Teleph one Conne ction Testi ng the Tel ephone Conne ction 47 Te st[...]

Pag e 83 Appe nd i x A I nst a llin g a DISH Pr o R eceive r in an Exi sti ng Sy stem These i nstructio ns guide you thr ough t he inst allation of your ne w DISH P ro sate llite receive r i n an existing syste m where you r sa tellit e dish( es) ha s alre ady bee n insta lled and poi nted for the stro ngest p ossible signa l. If your DISH Pro dish[...]

Pag e 84 Appendix A Wa r n i n g : T ight en all the coaxial cable con nections only by hand. Using a wrench may over -tight en the connecti ons, causing da mage. Such damage is not cov ered by the Limited W a rr anty . 2. C onnect a coaxia l cable from the TV S ET O UT connect ion on your receive r t o your televisi on's RF tune r i nput. Pe [...]

Pag e 83 Appe nd i x A I nst a llin g a DISH Pr o R eceive r in an Exi sti ng Sy stem These i nstructio ns guide you thr ough t he inst allation of your ne w DISH P ro sate llite receive r i n an existing syste m where you r sa tellit e dish( es) ha s alre ady bee n insta lled and poi nted for the stro ngest p ossible signa l. If your DISH Pro dish[...]

Pag e 84 Appendix A Wa r n i n g : T ight en all the coaxial cable con nections only by hand. Using a wrench may over -tight en the connecti ons, causing da mage. Such damage is not cov ered by the Limited W a rr anty . 2. C onnect a coaxia l cable from the TV S ET O UT connect ion on your receive r t o your televisi on's RF tune r i nput. Pe [...]

Appendix B Page 85 Limited W arranty This Limited Warranty is a legal docum ent. Keep i t in a safe place. Remem ber to retain your Bil l of Sale for warr anty service! Any items retu rned without a copy of the Pr oof of Pu rc hase will be consid er ed out of war r anty. What th e W a rranty Covers This warranty extends only to the original user of[...]

Appendix B Page 86 Legal Limit ations REPLACEMENT AS PROVIDE D UND ER THIS W A RRANTY IS Y OUR EXCLUSIVE REMEDY . ECHOST AR SHALL NOT BE HELD LIABLE FOR ANY INCIDENT AL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESSED OR IMPLIE D W A RRANTY ON THIS SYSTEM, NOR FOR ANY INCIDENT AL OR CONSEQUENTIAL DAMAGES RESUL TING FROM THE USE OF , OR INABILIT[...]

Page 87 Limited Warranty Advance Exchange Program The Advance E xchange Program allows you to h ave replacement equ ipment shippe d immediately to y ou (depending upon where yo u live, it coul d take three to five business days). Along with replacement equipment, you will receive a prepaid s hipping label and instructions on how to retu rn the defe[...]

Appendix B Page 88 Residential Customer Agreement Effe ctive a s of Sept ember 1, 2001 until re place d. THIS DOCUM ENT DESCRIBES THE TERMS AND CONDITION S UNDER WHICH D ISH NET WORK WIL L PROVID E ITS S ER VIC E TO YOU. IF YOU DO NOT ACC EP T THESE TERM S AND CONDITIONS , PLEASE NOTIFY US IMMEDI A TEL Y AND WE WILL CANCEL YO UR SER VI CE. IF YOU A[...]

Page 89 Resi de nt ial Cus t om er Agreemen t D. Order ing Pay P er V i ew . Y ou m ay order DI SH Network pa y-per -view Ser vices by using your on-screen Prog ram Guide and remote control unit to select the movies and other ev ents we of fer . T o order D ISH Netwo rk pay- per -view Ser vices, y our DISH Network DBS di gital rece iv er must be c [...]

Appendix B Page 90 I. Fees for Receivers that Independently Support Multiple T elevisions . Additional fees may apply for a receiver which supports independent viewing of programming on multiple t elevisions. 2. BILLING POLICIES AND P A YMENTS FOR SERV ICES A. Y ou agree to pa y all amounts b illed for Servic es and to pay all taxes, fees and other[...]

Page 91 Resi de nt ial Cus t om er Agreemen t F . In addition to the amounts due for Services, you agree to pay the fees referenced below ( "Fees") wh en applicab le. DISH Network r eserves t he right to i ncrease these Fe es or add additional Fe es in the futu re, in our sole discretion Smart Card Replacem ent Fee $50.00 Additional Recei[...]

Appendix B Page 92 Corporation, the corporate parent of DISH Network and any tampering or ot her unauthorized m odification to th e Smart Card is strictly prohibited and may result in, and subject yo u to, legal action. Y o u agree to return the Smart Card to us u pon request. B. Smart Cards are nontransferable. Y our Smart Card will only work in t[...]

Page 93 Resi de nt ial Cus t om er Agreemen t 7. LIMIT A TION OF OUR LIABILITY A. WE WILL NOT BE LIABLE FOR ANY INTERRUP TIONS IN SER VICE OR LIABLE FO R ANY DELA Y OR F AILURE TO PE RFORM, IF SUCH D ELA Y OR NONPERFORMA NCE ARISES IN CONNECTI ON WITH THE TERMINA TI ON OF ALL OR A PO R TION OF THE S ER VICE S, THE REL OCA TION OF ALL OR A POR TION [...]

Appendix B Page 94 St aying Legal T itle 47, Section 605(e)4, United States Code (U.S.C.) makes it a federal crime to modify this receiv er to enable it to receive encryp ted (scrambled) televisi on progr amming with out payment of required s ubscriptio ns. Convicti on can resu lt in a fine of up to $50 0,000 and imp risonment for five years, or bo[...]

Page 95 FCC Compliance company will notif y you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telepho ne company will notify the customer as soon as pos sible. Also, you will be advised of your right to fi le a complaint with the FCC if you believe it is necessary . The telephone compan[...]

Appendix B Page 96 Notes[...]