Epson WorkForce C362B manual

Epson WorkForce 310 Series Quick Guide Installing on a Network Basic Printing, Copying, Scanning, and Faxing Maintaining Your All-in-One Solving Problems ® WF310_QG.book Pag e 1 Wednesday, April 8, 20 09 2:14 PM[...]

2 Contents Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installing Your WorkForce 310 Series on a Network . . . . . . . 5 Connect an Ethernet Network Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Install Software . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

Contents 3 Scanning a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . 39 Basic Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Scanning Multiple Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Maintaining Your WorkForce 310 Series . . . . . . . . . [...]

4 Introduction Introduction After you have set up your E pson W orkF orce ® 310 Series as de scribed on the Start Here sheet, turn here to: ■ Install the W orkF orce 310 Series on a network ■ Load paper ■ Make a copy of a document or photo ■ F a x a document or photo ■ Get the basic steps for printing from your computer ■ Scan multiple[...]

Installing Your WorkForce 310 Series on a Network 5 Installing Your WorkForce 310 Series on a Network F ollow the steps in this chapter to connect the W orkFor ce 310 Series to your network. After you have connected the pr inter to your networ k, you need to install the W orkF orce 310 S eries software on ea ch computer you would like to print from[...]

6 Installing Your WorkForce 310 Series on a Network Install Software F ollow the steps in this section for each computer you want to use with y our printer over the network. 1. Insert the printer software CD in your computer ’ s CD or DVD drive. 2. Windows Vista ® : I f you see the A utoPlay window , click Run SETUP.EXE . When you see the User A[...]

Install Software 7 5. When you see this screen, click Next to start network setup. 6. Make sure that your printer is turned on and connected to y our network as described on page 5. 7. When you see the Fir ewall W arning screen, click Next . Note: If you see a firewall alert message click Unbl ock or Allow to let EpsonNet Setup continue. Do not sel[...]

8 Installing Your WorkForce 310 Series on a Network 8. W ait while EpsonN et Setup configures your printer on the network. 9. Do one of the following: ■ If you see the Installation Complete screen, continue with “F inish the Installation ” on page 10. WF310_QG.book Pag e 8 Wednesday, April 8, 20 09 2:14 PM[...]

Install Software 9 ■ I f n o av a il a b l e p r in te rs ar e f ou nd on yo u r n et wo rk , f ol lo w th e in st r u c t io n s on the screen and click Next . ■ If EpsonN et S etup finds more than on e printer on y our network, select the printer you want to configur e, then click Next . When you see the Installation Complete screen, continue[...]

10 Installing Your WorkForce 310 Series on a Network Finish the Installation F ollow the steps for y our operating system: ■ “W in do ws ” b el o w ■ “Macintosh ” on page 12 Windows 1. P rint a test page, then click Finish . WF310_QG.book Pag e 10 Wednesday, April 8, 2009 2:14 PM[...]

Install Software 11 2. Do one of the following: ■ T o set up your F ax Header information, select Yes , click Next , then continue with step 3. ■ T o set up your F ax Header information later , select No , click Next , then continue with step 4. 3. F ollow the prompts on the scr een to set up your F ax Header information. 4. F ollow the prompts[...]

12 Installing Your WorkForce 310 Series on a Network Macintosh 1. Click Finish . 2. When you see this screen, click Add Printer . 3. F ollow the steps on the right side of the screen to add your EPSON T CPIP printer , then click Next . Note: It may take up to 90 seconds for your computer to find the EPSO N TCPIP printer on the network. WF310_QG.boo[...]

Install Software 13 4. F ollow the prompts on the scr een to print a test page, install bonus software, and finish the installation. 5. When installation is c omplete, restart your computer . Y ou ’ re ready to scan and print. S ee your printed documentation and on-screen Epson Information Center for details. WF310_QG.book Pag e 13 Wednesday, Apr[...]

14 Loading Paper Loading Paper Y ou can print documents and photos on a variety of paper types and sizes. F or details, see page 15. 1. Open the paper support and pull up the extensions. Then pul l out the output tray extensions, and raise the paper stop per . 2. Squeeze the edge guide and s lide it left. Note: If the feeder guard is in the way , f[...]

Using Special Papers 15 Y ou can load up to 100 sheets of plain pa per or 20 sheets of photo paper . Load other special papers one sheet at a time. See your on-screen Epson Information Center for more information. Note: The type of paper you choose affects the way your printout looks. If you are just making a copy or printing a rough draft, plain p[...]

16 Loading Paper Epson Premium Presentation Paper Matte Borderless 8 × 10 inch es S041467 50 Letter (8.5 × 11 inches) S041257 S042180 50 100 Epson Premium Presentation Paper Matte Double-sided Letter (8.5 × 11 inches) S041568 50 Epson Premium P hoto Paper Glossy Borderless 4 × 6 inche s S041808 S041727 40 100 Borderless 5 × 7 inche s S041464 2[...]

Placing Originals for Copying, Scanning, or Faxing 17 Placing Originals for Copying, Scanning, or Faxing Before y ou copy , scan, or fax, place your documents or photos on the scanner glass (below) or in the Automatic Document F eed er (see page 18). Using the Scanner Glass Y ou can place a photo or a document up to letter-size (or A4-size) on the [...]

18 Placing Originals for Copy ing, Scanning, or Faxing Using the Automatic Document Feeder Y ou can place up to 30 letter-size (or A4) sheets or 10 legal-size sheets in the Automatic Document F eeder (ADF). 1. F an the originals, then tap them on a flat surface to even the edge s. 2. Open the ADF paper support. 3. Slide the edge guide outwar d. 4. [...]

Using the Automati c Document Feeder 19 5. Slide the edge guide against the originals, but not too tightly . Note: When you use the Co py function, letter-size paper is automatically selected for your printed copies. If you copy a legal-size document, the image will be cut off. To copy a legal-size document on letter-siz e paper, press x Menu , se [...]

20 Copying a Document or Photo Copying a Document or Photo F ollow the instructions in this section to make color or black-and-white copies. Note: To turn off the “beep” h eard when you press a button, press r Copy , press x Menu , press u or d to select Maintenance , then press OK . Press u or d to select Sound , then press OK . Press u or d t[...]

Copying a Phot o 21 6. T o change any other print settings, press u or d to select the setting yo u want to change, then press OK . P ress u or d to select an option, then press OK . Note: Not all Paper Typ e , Paper Size , Layout , and Quality settings may be available depending on the options you choose. 7. After y ou finish selec ting your se tt[...]

22 Faxing a Document Faxing a Document Y our W orkForce 310 Series lets you send faxes by entering fax numbers, selecting entries fr om a speed dial list, or us in g the one-touch dial buttons. Using the Automatic D ocument F eeder , you can fax up to 30 pages at a time. Note: In Windows, you can also send a fax from your com puter using the Epso n[...]

Connecting a Phone or Answering Ma chine 23 2. T o use a telephone or answering machine, you need a second phone cable. Connect one end of the cable to the te lephone or answering machine, and connect the other end to the EXT. port on the back of the W orkF orce 310 Ser ie s. If your answering machine is set to pick up on the fourth ring, you shoul[...]

24 Faxing a Document Setting Up Fax Features Before sending fax es, you should crea te a fax header and select your fax preferences. Note: T o change other settings, print fax reports, or set up fax features using the Epson F AX Utility (Windows only), se e the on-screen Epson Information Center . Entering Fax Header Information Y ou should enter y[...]

Setting Up Fax Fea tures 25 Entering Your Phone Number 1. F rom the F ax Header screen, press u or d to select Your Phone Number , then press OK . Y ou see the phone number input screen. 2. U se the numeric keypad to enter your phone number (see below). Y ou can enter up to 20 digits. 3. When you ’ re do ne, press OK to return to the Y our Phone [...]

26 Faxing a Document Select Scan and Print Settings for Faxing U se these settings to adjust the image quality of incoming and outgoing faxes, select the paper siz e loaded in your W orkFo rce 310 S eries, select the siz e at which faxes ar e printed, and choose the printed reports you want. 1. P ress the K Fax button, then press x Menu . 2. P ress[...]

Setting Up Fax Fea tures 27 Setting Up a Speed Dial List Y ou can create a speed dial list of fax numbers so you can quickly select them for faxing. Y ou can also set up a group dial list to automatically send the same fax message to multiple spee d dial numbers (see your on-scr een Epson Information Center for details). Y ou can create up to 60 co[...]

28 Faxing a Document Sending a Fax From the Control Panel Y ou can send a fax by manually entering a fax number , as described below . Note: In Windows, you can sen d a fax from your computer using the Epson F AX Utility , see page 29 for de tails. 1. Place your original(s) for faxing (see page 17). 2. P ress the K Fax button. 3. U se the numeric k[...]

Sending a Fax From Wind ows 29 Other Ways to Dial a Fax Number In addition to manual transmission, her e are some other ways y ou can enter a fax number: ■ Pre ss Redial/Pause to redial the last fax number you used. The last fax number is displayed on the screen. ■ Pre ss Speed/Group Dial/Backspace to select a speed dial/group dial entry . Sele[...]

30 Faxing a Document 2. Select EPSON WorkForce 310 Ser ies (FAX) . 3. T o change the P aper S ize, Orientation, Color , Image Quality , or Character Density settings, click the Preference s or Properties button. Note: If you see a Setup , Printe r , or Options button , click it. Then click Preferences or Properties on the next screen. For more info[...]

Receiving Fax es 31 Receiving Faxes Before r eceiving faxes, make sure you load plain paper and select the Paper Size setting that matches the size of paper you ’ ve loaded (see “Select Scan and P rint Settings for F axing” on page 26). If the incoming fax pages are larger than the paper size you loaded, the fax size is redu ced to fit or pri[...]

32 Printing From Your Computer Printing From Your Computer This section describes the basic steps for printing a photo or document stored on your Windo ws or Macintosh computer . F or detailed instructions on printing, see the on-screen Epson Information Center . Before y ou start, make sure you ’ ve installed your printer software and connected [...]

Printing in Windows 33 3. On the Main tab, select basic print settings. Make sure you choose the correct paper Type setting for your paper (see page 38). Tip: For quick access to the most common settings, click t he Shortcuts tab and select one of the presets. You can create your own presets by clicking the Sa ve Settings button on the Ad vanced ta[...]

34 Printing From Your Computer 7. Click OK or Print to start printing. This window appears and shows the progre ss of your print job. Printing With a Macintosh See the section below for y our operating system. Mac OS ® X 10.5 1. Open a photo or document in an application, open the File menu, and select Print . 2. Sele ct your E pson printer as t h[...]

Printing With a Macintosh 35 4. S elect basic cop y and page setting s. F or bor derless photos, choose a Paper Size setting with a Sheet Feeder - Borderle ss option. Note: If the setting you want isn’t shown (for example, Sca le ), check for it in your application before printing. Or che ck for it in the settin gs for your applicati on at the bo[...]

36 Printing From Your Computer 6. Choose any other printing options you may need from the pop-up menu. S ee the on-screen Epson Information Center for details. 7. Click Print . 8. T o monitor your print job, click the printer icon in the dock. Mac OS X 10.3 to 10.4 1. Open a photo or document in an applicatio n, open the File menu, and select Page [...]

Printing With a Macintosh 37 5. Sel ect your E pson printer , choose Print Settings from the pop-up menu, and select the following print settings: Note: In certain programs, you may need to select Advan ced before you can select Print Settings . For more information about printer settings, click the ? button. 6. Choose any other printing options yo[...]

38 Printing From Your Computer 9. T o monitor your print job, click the printer icon in the dock (or click the P rint Center icon and double-click your Ep son printer on the next screen). Selecting the Correct Paper Type Sele ct the corr ect Type (see page 33) or Media Type (see page 37) setting in your printer softwar e so the ink cove rage can be[...]

Scanning a Document or Photo 39 Scanning a Document or Photo Y ou can use your E pson W orkF orc e 310 Series to scan orig inal documents and photos and save them as digital files on your computer or other device. The Epson Scan softwar e provides three scanning modes: ■ Office Mode previews your image and scans text documents quickly . ■ Home [...]

40 Scanning a Document or Photo 4. Epson Scan opens in Office M ode the first time y ou use it. (Y ou can change the scan mode using the M ode select or in the upper r ight corner .) Note: Y ou cannot use Home mode to scan wi th the Automatic Document Feeder . 5. Click Scan . The image is scanned and you see its icon in Windo ws Explorer or M acint[...]

Scanning Multiple Pages 41 Scanning Multiple Pages Y ou can scan a document and save it on your computer in PDF or another format. With the Automatic D ocument F eeder , you can scan up to 30 pages at a time. 1. Place your document in the Automatic Document F eeder (see page 18). 2. S tart Epson Scan (see page 39). 3. Select Office Mode in the uppe[...]

42 Maintaining Your WorkForce 3 10 Series Maintaining Your WorkForce 310 Series F ollow the instructions in this chapter fo r checking and cleaning the print head nozzles and replacing ink cartridges. T o al ign the print head, if necessar y , see your on-screen Epson Information Center . Checking the Print Head Nozzles If your printouts are faint [...]

Cleaning the Print Head 43 Cleaning the Print Head If print quality has declined and the no zzle check indicates clogged nozzles, you can clean the print head. P rint head cleaning uses ink, so clean it only if necessary . Note: Y ou cannot clean the print head if an ink cartridge is expe nded, and may not be able to clean it when a cartridge is lo[...]

44 Maintaining Your WorkForce 3 10 Series Checking the Ink Cartridge Status Y ou can check the in k cartridge status anytime using th e W orkF orce 310 Series display screen. T o check the ink cartridge status with your W indows or M acintosh software, see the instructions in your on-screen Epson Information Center . Note: Y ou cannot print or copy[...]

Purchasing Epson Ink Cartridges 45 Purchasing Epson Ink Cartridges Y ou can purchase genuine E pson ink and paper at Epson S upplies Central at www .epson.com/ink3 (U.S. sales) or www .epson.ca (Canadian sales). Y ou can also purchase supplies from an Ep son authorized reseller . T o find the nearest one, call 800-GO-EPSON (8 00-463-7766). P urchas[...]

46 Maintaining Your WorkForce 3 10 Series Replacing Ink Cartridges Make sure you have a new ink cartridge befor e you begin. Y ou must install new cartridges immediately aft er remo ving the old ones . Caution: Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability . Leave the[...]

Replacing Ink Cartridges 47 4. Before you open the new cartridge package, shake it four or five times. Then remove i t fro m th e pac ka ge. Caution: Do not touch the green chip on the front of the cartridge. This can damage the ink cartridge. 5. Remo ve the yellow tape from the bottom of the ink cartridge. Caution: Do not remove an y other labels [...]

48 Solving Problems Solving Problems If you hav e a problem with your W orkFor ce 310 Ser ies, check the messages on the display screen to diagnose the cause. Y ou can also check “Pr oblems and Solutions ” on page 49 for basic troubleshooting suggestions, or double-click the Epson Information Center icon on your computer desktop for more detail[...]

Error Indicators 49 Error Indicators F ollow the instructions on the display screen to solve most common problems. If you see one of the error messages belo w , follow the steps here to procee d. Problems and Solutions Check the solutions below if you ’ re having trouble using your W orkF orce 310 Ser ie s. Note: If the screen shows on ly the tim[...]

50 Solving Problems ■ U se the Automatic Document F eeder to fa x or scan legal-size documents, but not to copy them. Letter-size paper is automatically selected for copying. If you copy a legal-size document , your image will be cropped. ■ Make sure y our original is positioned against the back left corner of the scanner glass. If the edges ar[...]

Problems and Solutions 51 2. The message on the display screen asks if the paper has been remov ed. P ress 1 to clear the message. 3. Close the ADF cover and reload the paper . Faxing Problems ■ Make sure the r ecipient’ s fax machine is turned on and working. ■ Make sure th e LINE port on the W orkF orce 310 Series is connected to a telephon[...]

52 Solving Problems Network Setup Problems EpsonNet Setup was unable to find my printe r on the network V erify that the printer is turned on and connected to your network (see “Connect an Ethernet N etwork Cable ” on page 5). Click Next to search for your printer on the network. Then continue with step 9 on page 8. Network setup failed Make su[...]

Problems and Solutions 53 ■ T ry connecting the pri nter to another router , access point, switch or hub. ■ T ry connecting the pri nter to your ro uter , access point, switch, or hub with another Ethernet cable. A dial-up connection dial og box appears when printing with EpsonNet Print If you use a dial-up connection for Intern et access, you [...]

54 Solving Problems Where To Get Help Epson Technical Support Int e rn et Sup p or t Visit E pson ’ s suppor t website at epson.com/support and select your product for solutions to common problems. Y ou can download drivers and documentation, get F AQs and troubleshooting advice, or e-mail E pson with your questions. S peak to a Support Repr esen[...]

Notices 55 Notices Important Safety Instructions Before using your WorkForce 310 Series, re ad and follow these safety instructions: ■ Be sure to follow all wa rnings and instructions marked on the product. ■ Use only the type of power source indicated on the product l abel. ■ Use only the power cord that comes with th e product. Use of anoth[...]

56 Notices ■ Do not use aerosol products that contai n flammable gases inside or around the printer. Doing so may cause fire. ■ Do not press too hard on the document table when placing the originals. ■ Do not open the scanner section while the product is in use. ■ Do not touch the flat white cable inside the product. ■ Do not spill liquid[...]

Notices 57 Telephone Equipment Safety Instructions When using telephone equipment, you should always follow basic s afety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: ■ Do not use the Epson product near water. ■ Avoid using a telephone during an electrical storm. There may be a remote ris[...]

58 Notices What This Warranty Does Not Cover: This warranty covers only normal use in the United States and Canada. Usin g this product for continuo us production or similar high duty purposes is not considered normal use; damage, maintenance or service from such use will not be covered under this warranty. This warranty is not transferable. This w[...]

Notices 59 To find the Epson Au thorized Reselle r nearest you, visit our website at: http://www.epson.com. To find the Epson Customer Care Center nearest you, visit http://www.epson.com/support. You can also write to: Epson America, Inc., P.O. Box 93 012, Long Beach, CA 90809-3012 Declaration of Conformity According to 47CFR, Part 2 and 15 for: Cl[...]

60 Notices FCC Compliance Statement For United States Users This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back side is a label that contains, among other information, the FCC registration number and the ringer equivalence number (REN) for this equipment. You must, upon request, provide this i[...]

Notices 61 A plug and jack used to connect this equi pment to the premises wiring and telephone network must comply with the applicab le FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modu lar plug is provided with this product. It is designed to be connected to a compatible modular jack that is also complian[...]

62 Notices WARNING The connection of a non-shie lded equipment interface cabl e to this equipment will invalidate the FCC Certification of this devi ce and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with [...]

Notices 63 Copyright Notice All rights reserved. No part o f this public ation may be repro duced, stored in a r etrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, with out the prior written permi ssion of Seiko Epson Corporat ion. The information contained he rein is designed[...]

CPD-27342R1 Printed in XXXXXX WF310_QG.book Pag e 64 Wednesday, April 8, 2009 2:14 PM[...]