Gateway 7450R manual

Gateway ™ 7450R Server System Manual March 2 001 8507328.book Page i Thursday, February 15, 2001 11:28 AM[...]

Notices Copyright © 2001 Gateway , Inc. All Rights Re served 4545 T own Centre Court San Di ego, CA 9212 1 USA All Rights Reser ved This publication is protected by c opyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway . The information in t[...]

C o n t e n t s i Contents Pref ace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Conventio ns used in this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Getting addi tional inf ormation . . . . . . . . . . . . . . . . . . . . . [...]

ii G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l Adding a hot- plug drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Replacin g memory . . . . . . . . . . . . . .[...]

C o n t e n t s iii Using your Serv er Companion CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 9 Introductio n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

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P r e f a c e v Preface Conventions used in this manua l Throughout this manual, you will see the fo llowing conventions: Convention Description E NTER Ke yboard key names a re printed in small ca pitals. C TRL +A LT +D EL A plus sign mea ns to press the keys at th e same ti me. Setup Command s to be ente red, option s to selec t, and mes sages tha[...]

vi G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l Getting additional information Log on to the Gateway technical support area at www .gatewayatwork.com to find information abo ut your system or other Gateway products. Some types of inform ation you ca n access are: ■ Hardware drive r and pr ogram updat es ■ T echnical tips ■ Serv[...]

S y s t e m F e a t u r e s 1 1 System Features Standard features ■ As many as two Intel ® Pentium III processors with 133 MHz Front Side Bus (FSB ) ■ Four Dual Inline Memory Module (DIMM) sockets, that support up to 4.0 GB of buff ered, PC/133 Synchronous D ynamic Random Acce ss Memory (S DRAM) ■ A TI Rage XL AGP video chips et ■ T wo int[...]

2 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l Front panel Control panel con tai ns the LE D i ndic at ors and the b utt ons tha t co ntr ol t he server . CD drive (op tional) plays data or a udio CDs. Diske tte dr ive writes to and reads from 3 .5-inch, 1.44 MB d iskettes. Hot-pl ug d rive b ays (3) includes three drive carriers and[...]

S y s t e m F e a t u r e s 3 Control Panel System fault L ED glows amber when a ha rdware or system failure occurs. Pressing the fault LED reset button turns this L ED off, but does not correct the fault. Power L ED glows green when the serve r has power and fla sh es green whe n the server is in power saving mode. This LED glows amber when AC pow[...]

4 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l Back panel Power connector connec ts the ser ver power c ord. The oth er end of the p ower cord plugs into an AC outlet, uninterrupt ible power supply (UPS), or power strip. Mouse port connects a PS/ 2-compatible mouse. LAN2 por t lets you connect to a network. The adjacent indicator LED[...]

S y s t e m F e a t u r e s 5 Interior of system Expansion cards you can install as many as two full-length PCI expansion cards. Riser ca rd supports as many as two full-length PC I expansion cards. System board see “ System board ” on page 6. Fans provide cooling for the system. Control panel board contains the i ndi cator LEDs a nd t he butto[...]

6 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l Hot-pl ug bays support up t o three 1-i nch high, 3 .5-inch Ultra160 SCA SCSI hard drives. Empty driv e bays contain empty carriers to control a irfl ow and EMC characteristics. Diske tte dr ive read s and writes 1.44-MB diskettes. CD drive (op tional) plays data or a udio CDs. System bo[...]

S y s t e m F e a t u r e s 7 G Blower 2 conn ector H Jumper J1 I Blower 1 conn ector J Front pa nel USB connector K Power connecto r L Fan 2 conn ect or M Front pa nel connect or N Fan 1 conn ect or O Second ary IDE connec tor P Primary IDE connector Q Diskett e drive conn ector R Ultra16 0 SCSI c onnector S DIMM slots (4) T Riser card edge connec[...]

8 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l Hot-plug backplane Power connector conn ects the pow er cable from the p ower supply . Data connector connects the SCSI ca ble from the RAID c ontroller . SCSI drive connectors (3) connect the three SCA SCS I drives. Install driv es in increasing order of SCSI ID. Power conn ector Data c[...]

S y s t e m F e a t u r e s 9 Control panel board System fault L ED glows amber when a ha rdware or system failure occurs. Pressing the fault LED reset button turns this L ED off, but does not correct the fault. Power L ED glows green when the serve r has power and fla sh es green whe n the server is in power saving mode. This LED glows amber when [...]

10 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l USB connector connects the contro l panel to t he system board. Front panel connector connects the cont rols on the front panel with the system board. Riser card The riser card includes a PCI bridge to support the two PCI expansion slots through the edge connector on the sy stem board. [...]

S y s t e m S e t u p 11 2 System Setup Setting up the server Use the instructions in the Gateway 7450R R ackmount Insta llation Guide that came with the server to assemble the serv er . Y ou should prepare a safe working environment before assembling the server by following these guidelines: ■ Obtain an adequately rated uninterrupti ble power su[...]

12 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l ■ Plug the server into a wall outlet, power strip, or uninterruptible power supply (UPS). Starting the server Before you start the server for the first ti me, make sure: ■ The power supply is autosensing and it automa tically determines the voltage of the incoming power source. ■ [...]

S y s t e m S e t u p 13 4 T u rn on the s er v er . The p ower LED on the control pan e l is green when the power is on. This s ame LED is amber when there is AC power connected to the server , but th e server is off. If nothing happens when you turn on the system: ■ Make sure th at the po wer cables are securely p l ugge d in and that the power[...]

14 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l If you need to return to the p revious dialog box to change any o f y our entries, click Back . 4 Restart the server . The setup is comp lete. T urning off the server Every time you turn off the server , shut down the operating system first. Y ou may lose data if yo u do not follow the [...]

S y s t e m S e t u p 15 Resetting the server If your server does not respond to keyboard or mouse input, you may have to close programs that are not respondin g. If closing unrespon sive programs does not restore your server to normal operation, you may have to perform a forc ed shut down and restart the server . T o close unresponsive programs an[...]

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C a s e A c c e s s 17 3 Case Access Preventing static electricity discharge Before openin g the serve r case, follow these precautions to prev ent damage from static electricity . W hen opening yo ur server case, alwa ys perform the following procedure. T o preven t static elec tric ity disc harg e: 1 T u rn off the server power . 2 T ouch a ba re[...]

18 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l ■ Always hold cards by their edges and their metal mounting bra ckets. A void to uching com ponents on the cards and t he edge c onnectors that connect to expansio n slots. Never slide cards or other parts over any surface . Opening the case T o remov e or replace any of the remov abl[...]

C a s e A c c e s s 19 3 Remove the two thumbscrews from the top of the flanges at the sides of the front panel. 4 Slide the top panel slightly to the back. 5 Lift the panel up a nd away from the chassis. P US H P U S H Thum bscr ew Thumbs crew Flange Flange 8507328.book Page 19 Thursday, February 15, 2001 11:28 AM[...]

20 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l Closing the case Close the case as soon as you finish inst alling or removing components so that dust and dirt do not collect inside the server and to mainta in the thermal characteristics of the server interior . Replacing the top panel Y ou must replace the top panel before you can op[...]

Repl acing and Adding Intern al Devi ces 21 4 Replacing and Adding Internal Devices Drives There are several types of drives and simila r devices that can be installed in the server . Preparing to replace or add a drive One diskette drive and at least one 1-inch high, 3.5 -inch hot-plug hard drive are included with the ser v er . Y ou can add an o [...]

22 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l Drive cabling info rmation The system includes two different type s of drive cables. Each drive cable is clearly labeled, indicating th e cable type and showing which end to connect to the appropriate connector on the system board and which end to connect to the drive. ■ Use the diske[...]

Repl acing and Adding Intern al Devi ces 23 4 Remove the diskette drive assemb ly by removing the two screws near the back of the drive. 5 Slide the drive assembly back slightly to disengage the hooks on the drive bay from the slots on the diskette drive bracket, then pull the drive assembly out of the chassis. 6 If necessary , set any jumpers on t[...]

24 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l Ins talling a C D drive The CD drive bay is in the c enter of the front panel. If the server did not include a C D drive, a blank or “ dummy ” un it occupies the bay and must be removed. T o install your CD drive assembly: 1 T urn off the system a nd disconnect the pow er cord and a[...]

Repl acing and Adding Intern al Devi ces 25 5 If necessary , set any jumpers on the CD drive a ssemb ly . (See your dr i ve documentat ion for proper drive ju mper settings an d cable orientation. ) 6 Place the CD drive assembly in the chassis. Make sure the hooks extend through the slots on the bracket, then slide the CD drive assembly forward. 7 [...]

26 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l 4 Remove the two screws that secure the CD drive assembly to the chassis. 5 Slide the drive assembly back slightly to disengage the hooks on the drive bay from the slots on the CD drive bracket, then pull the drive assembl y out of the chassis. 6 If necessary , set any jumpers on the re[...]

Repl acing and Adding Intern al Devi ces 27 Replacing a hot-plug drive The hot-plug drives are located along the bottom ed ge of the front panel as you face the sy stem. The hot-p lug bay sup ports as many as three 1-in ch high, 3.5-inch S CSI hard dri ves. The hot-plug drives a re assigned SCSI ID numbers by the hot-plug b ackplane with the drive [...]

28 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l 3 Remove the drive from the drive bay by unclipping the retention lever and rotating the l ever out away from the front of the syst em. 4 Continue pul ling outward until the d rive is entirely out of the system. 5 Remove the six screws that secure th e drive to the carrier . 6 Remove th[...]

Repl acing and Adding Intern al Devi ces 29 7 Install the new drive in the carrier using the six screws yo u removed in Step 5. Make sure the drive is oriented correctly . 8 Align the drive carrier with the slots at the sides of th e drive bay . Leave the retention lever in the open posit ion. 9 Push the drive all of the way into th e drive bay unt[...]

30 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l The hot-plug drives a re assigned SCSI ID numbers by the hot-plug b ackplane with the drive on the lef t end of the hot-plug bay as signed SCSI ID 0. The backplan e assign s SCSI IDs to the othe r drives in order up to SC SI ID 2 on the right end o f the hot -plug bay . See “ Hot-pl u[...]

Repl acing and Adding Intern al Devi ces 31 4 Align the drive carrier with the slots at the sides of th e drive bay . Leave the retention lever in the open posit ion. 5 Push the drive all of the way into th e drive bay until the connector at the back joins with the corresponding connector on the SCSI backplane, then fir mly c los e the lever . 6 Ru[...]

32 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l Replacing memory T o replac e DIMMs: 1 T urn off the system a nd disconnect the pow er cord and all other e xternal perip hera l device s. 2 Open the case. See “ Opening the case ” o n page 18 and “ Preventing static electricity discharge ” on page 17. 3 Pull open the socket c l[...]

Repl acing and Adding Intern al Devi ces 33 Adding memory T o add DIMMs: 1 T urn off the system and disconn ect the power cord and all oth er external perip hera l device s. 2 Open the case. See “ Opening the ca se ” on page 18 and “ Preventing static electricity discharge ” on page 17. 3 Pull open the socket clamps on eac h side of the DIM[...]

34 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l Processors The system is compa tible with the Intel ® Pentium ® III 866 MHz and faster processors with 133 MHz front-side bu s (FSB). As many as two processors may be installed in the system. Y ou do not need to install additional voltage regulator modules (VRMs), because the VRMs for[...]

Repl acing and Adding Intern al Devi ces 35 4 Unclip the heatsink by p ressing down on the top of the cl ip, then pushing the top of the clip toward the heatsink. 5 Lift the hea tsink off of the processor . 6 Remove the processor by pulling the l ever arm slightly away from the processor socket, then lifti ng it to a ninety-deg ree angle. 7 Lift th[...]

36 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l 9 Secure the new processor by pushing the lever arm all of the way down until it cli cks into place. 10 Replac e the heat sink. 11 Place the fixed end of the he atsi nk clip over th e hook on the processor socket first, then press the hinged end of the clip over the hook on the other si[...]

Repl acing and Adding Intern al Devi ces 37 T o rep lace the secondary processor: 1 T urn off the system and disc onnect the power cord an d all external perip hera l device s. 2 Open the case. See “ Opening the ca se ” on page 18 and “ Preventing static electricity discharge ” on page 17. 3 Unclip the heatsink by p ressing down on the top [...]

38 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l 6 Insert the new proc essor by aligning pin one on the processor and th e socket, then place the pro cessor into the socket. 7 Secure the new processor by pushing the lever arm all of the way down until it cli cks into place. 8 Replace the heatsink. Ma ke sure that the heatsink is orien[...]

Repl acing and Adding Intern al Devi ces 39 Adding a secondar y processor The system is compa tible with the Intel ® Pentium ® III 866 MHz and faster processors with 133 MHz front-si de bus (FSB). As many as two processors may be installed in the system. The second processor must matc h the first processor in speed or the system functions a t the[...]

40 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l 6 Place the s econdar y (larg e) heat sink over th e processor a nd socket , making sure that it is oriented properly . 7 Place the fixed en d of the clip over the hook o n the back of the socket, then press the hinged end o f the clip over the ho ok on the front of th e socket. 8 Close[...]

Repl acing and Adding Intern al Devi ces 41 Open the BIOS Set up utility and write down all the values in t h e various menus before replacing t h e battery . Replacing the battery resets the BIOS Setup utility to its default values. T o replace t he batte ry: 1 Restart the server and start the BI OS Setup utility . 2 W rite down the CMOS values fr[...]

42 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l 6 Remove the ca ble over the air baffle and pull the air baffle out of the server . 7 Using your fi nger or a small, flat -bladed screwdriver , carefu ll y press the small spring cl ip to remove the battery from its socket on the system board. 8 Press the new batter y in the socket with[...]

Repl acing and Adding Intern al Devi ces 43 Expansion cards The server has two exp ansion slots on the riser card that can b e used for a variety of expansion cards. These slots support 64-bit, 6 6 MH z PCI cards. Both slots will hold full-length , full-height cards. Replacing an expansion car d Y ou must install an expansion card in sl ot 1 before[...]

44 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l 6 Remove the ca rd holder from the other en d of the expansion card. 7 Remove t he old expan sion card from the slot. 8 Set any jumpers or switc he s on the new ex p ansion card, then insta l l the new expansio n card in the empty slot. Card holder 8507328.book Page 44 Thursday, Februar[...]

Repl acing and Adding Intern al Devi ces 45 9 If the card is full-length , insert the card extension into the card guide. The card extensio n in slot 1 fits below th e card guide and the card extension in slot 2 fits i n to the groove in the card guide. 10 Replace th e card holder over the card guide and the en d of the expans ion card. See the ill[...]

46 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l T o add an expansion card: 1 Set any jumpers and switches on the card, if required in the card instructions. 2 T urn off the server , disconnect the power cord a nd all external peripheral devices. 3 Open the case. See “ Opening the case ” o n page 18 and “ Preventing static elect[...]

Repl acing and Adding Intern al Devi ces 47 5 Remove the ca rd holder from the other en d of the expansion card. 6 Set any jumper s or switches on the exp ansion card, then in stall the expansion card in the empty slot. 7 If the card is full-length , insert the card extension into the card guide. The card extensio n in slot 1 fits below th e card g[...]

48 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l 8 Replace th e card holder over the card guide and the en d of the expans ion card. 9 Replac e the screw i n the exp ansion ca rd brac ket to secu re the ca rd. 10 Connect any cables to the card. See the card docum entation for the proper cable orientation. 11 Close the case. See “ Cl[...]

Repl acing and Adding Intern al Devi ces 49 3 Disconnect the ca bles from the power supply to a ll other internal parts. Note their positio ns and orientations so you can connect t he cables from the new power supply . 4 Remove the air duc t between the power supp ly and the number two blower . Air duct 8507328.book Page 49 Thursday, February 15, 2[...]

50 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l 5 Remove the three screws that secure the power supply to the back panel, then slide the power su ppl y toward the fro nt of the server to free it from the pin on the bottom of th e server an d lift it out of the chassis. 6 Place the new power supp ly in the chassis making sure the pin [...]

Repl acing and Adding Intern al Devi ces 51 T o replace a blower: 1 Use the system management software to determine which blower has failed. 2 T urn off the system an d disconnect t he power cor d and external periph erals. 3 Open the case. See “ Opening the ca se ” on page 18 and “ Preventing static electricity discharge ” on page 17. 4 Un[...]

52 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l Replacing a fan Fan 1 is located between th e expansion cards an d the drive bays a nd fan 2 is located between the two blowers. See “ Interior of system ” on page 5 for the loc ati ons of the fan s. T o replace a fan: 1 Use the system management software to determine which fan has [...]

Repl acing and Adding Intern al Devi ces 53 7 Plug the fan co nnector into the connector on the system bo ard and replace the cable in the cable clamp s. Make sure the cable does not interfere with airflow and will not be pinched when you close the cover . 8 Close the case. See “ Cl osin g t he cas e ” on pa ge 20. 9 Reconnect the power cord an[...]

54 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l 5 Ins tal l th e ne w c ontr ol pane l bo ard by r epl ac ing th e thr ee s cre ws y ou removed in Step 4. 6 Plug the front panel cabl es into the appropriate connectors on the control panel boar d. 7 Close the case. See “ Cl osin g t he cas e ” on pa ge 20. 8 Reconnect the power co[...]

Repl acing and Adding Intern al Devi ces 55 5 Remove the four screws that secure the hot-plug backplane assembly in the chassis, then lift the assembly out of the server . 6 Place the new backplane assembly i n the chassis and secure it using the four screws you removed in Step 5. 7 Reconnec t all cables on the backplane to the c orrect connecto rs[...]

56 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l T o replace t he riser c ard: 1 T urn off the system and disc onnect the power cord an d all external perip hera l device s. 2 Open the case. See “ Opening the case ” o n page 18 and “ Preventing static electricity discharge ” on page 17. 3 Remove any expansion cards installed i[...]

Repl acing and Adding Intern al Devi ces 57 6 Remove the two screws that secure the riser card to th e bracket. 7 Slide the riser card to the left on the bracket to free it from the pins on the bracket, then pull the riser card of f of the bracket. 8 Place the new riser card on the bracket and secure it with the two screws you removed in S tep 6. 9[...]

58 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l 3 Remove all exp ansion cards from the system. See “ Rep lacin g an expansion card ” on page 4 3. 4 Remove the two screws that secure the riser card assembly to the chassis. 5 Disconnect the riser card from the ed ge connector o n the system board, then lift the riser card assembly [...]

Repl acing and Adding Intern al Devi ces 59 8 Remove the eight screws that secure the system board to the chassi s, then lift the system board out of the chassis. 9 Remove the new system board from its anti-sta tic bag and set any jumpers that you may need to set fo r your configuration. See “ System bo ar d ” on page 6 and “ Setting the syst[...]

60 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l 15 Rep lace a ny ex pans ion c ards y ou r emove d from the s yst em in St ep 3 . See “ Replaci ng an expans ion c ard ” on page 43. 16 Close the case. See “ Cl osin g t he cas e ” on pa ge 20. 17 Reconnec t all pe ri pherals an d the power cord, then turn on th e system. 850732[...]

U s i n g t h e B I O S S e t u p U t i l i t y 61 5 Using the BIOS Setup Utility About the BIOS Setup utility The server BIOS has a built-in set up utility that lets you configure several basi c system characteristics. The settings a re stored in battery-backed RAM and a re retained even when the power is off. Enter the BIOS Setup utilit y by rest[...]

62 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l As you select items on the Main menu or in submenus, you see specific information related to the current selection in the Item Specific Help box. The command bar shows t he keystrokes necessary to access help, navigate through the menus, and perform other functions. ■ F1 opens the Hel[...]

U s i n g t h e B I O S S e t u p U t i l i t y 63 Updating the BIOS If you need a new versi on of the BIOS, you can download the BIOS up date from the technical sup port area on the Gateway W eb site (www .gateway atwork.com) and inst all the new version from a diskett e. T o update the BIOS you need to perfo rm the following tasks in sequ ence: ?[...]

64 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l 7 T urn off the server . 8 Remove the diskette from the drive. 9 Open the case. 10 Set switch SW1- 3 back to the off po sition. 11 Close the case. 12 Tu r n o n t h e s e r v e r . 13 As the server boots, press F2 to open the BIOS Setup utility . Save and exit from the BIOS Setup utilit[...]

U s i n g t h e B I O S S e t u p U t i l i t y 65 Setting the switches Switch bank SW1 is a four-switch bank that l ets you clear t he password, update the BIOS, or recover from a failed BIOS update attempt. The four swit ches each ha ve a different function as shown in t he table below . For the location o f s w i t c h b a n k S W 1 , s e e “ [...]

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M a n a g i n g t h e S e r v e r 67 6 Managing the Server A voiding power source problems Surge suppressors, line conditioners, and uninterruptible p ower supplies can help protect the server against po wer source problems. Surge supp ressors During a power surge, the voltage level of electric i ty coming into the ser ver can increase far above no[...]

68 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l Line condi tioners A line conditioner protects the ser ver from the small fluctuations in voltage from an electrical suppl y . Most systems can handle this variation ( line noi se ) without problems. However , some electrical sources include more line noise than normal. Line noise can a[...]

M a n a g i n g t h e S e r v e r 69 Use Check Di sk fro m once a we ek to o nce a month, depending on how of te n you use the server . Also use Check Disk if you have any hard drive problems . T o use Check Di sk: 1 Double-c lick the My Com puter icon. The My Comp uter window opens. 2 Right-click the drive you want to check. 3 Sele ct Properties .[...]

70 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l Backing up files Regularly backing up your files protects yo u from losing data and lets you keep fewer files on your hard drive. Back up old files to the network, a large capacity disk drive, or t ape drive and delete the files from the hard drive. This server does not support the inst[...]

M a n a g i n g t h e S e r v e r 71 Deleting temporar y Internet files As you visit W eb sites, your browser stores temporary Internet files on your hard drive in a memory cache and a disk cache. Files in the memor y cach e are removed when you turn off your server . Files are saved in the disk cache unt il the space designated fo r the cache is f[...]

72 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l Protecting the server against viruses A vir us is a program that attaches itself to a program or data file on a computer , then spreads from one computer to another . Viruses can damage data, cause computers to malfunc tion, and can display annoying o r offensive messages. Some viruses [...]

M a n a g i n g t h e S e r v e r 73 System administration and control The server has two server-management tools that you can use to administer and control the ser ver . These tools are M anageX Event Manager and th e Simpl e Network Mana gement Pr otocol (S NMP) agent. ManageX Event Manager ManageX lets the system administrator ma nage multiple s[...]

74 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l T o install the SNMP agent in Windows NT : 1 Add the IP address or hostn ame of the serve r to the SNMP setup. This SNMP service routes SNMP ser vice alerts to ManageX. 2 Insta ll M anageX from t he Ser ver C omp anion CD (SCC D). 3 Run SETUP .EXE from the SCCD. The default directory is[...]

M a n a g i n g t h e S e r v e r 75 9 Sele ct Other devices , then c lick Have Disk . 10 Browse the SCCD to find 7450R.inf . 11 Select th e 7450R Driver . 12 If the server does n ot reboot automatically , reboot the ser ver . 13 Setup Man ageX (see “ Setting up ManageX ” on page 75) . Setting up ManageX T o setup ManageX: 1 Run Ma nage X. 2 Se[...]

76 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l System security Y ou can also set security measures in th e BIOS S et up uti lity whic h establishes passwords and automatic system lockouts. The system also includes server management software tha t monitors the chassis i ntrusion switch. Mechanical a ccess and monitor ing The system i[...]

M a n a g i n g t h e S e r v e r 77 Summary of software security feat ures The following table lists the softwa re security features and describes what protection each offers. In general, t o enable or set the features listed here, you must run the BIOS Setup utility and go to the Security Menu. Th e table also refers to other Setup utility menus.[...]

78 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l When you set up Windows NT , y ou are prompted to create a startup diskette. If you did not choose to c reate a start up diskette a t that time, y ou ma y create one later by running the Windows NT upgrade/installatio n program. Perform this process by going to the DOS C ommand Prompt, [...]

Troubles hooting 79 7 T roubleshooting Introduction If the server do es not operate correc tly , re-read the instructions for the procedures you have performed. If an error occurs within an application, refer to the documentation sup plied with the software. This section identifies solutions to some possible problems. T roubleshooting checkl ist Be[...]

80 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l T roub leshooting guidelin es As you troubleshoot the server , keep the following guidelines in mind: ■ Never remove the chassis cover while the ser ver is turned on. ■ Do not attempt to open the monitor . Even if the power is disconnected, stored energy in the compon ents can be da[...]

Troubles hooting 81 CD problems The system does not recognize the CD drive Hard drive problems The system does not recognize a SCSI drive Probable cause Solution The CD is not intend ed for PC use Make sure that the dis c is PC-compa tible. The CD is loaded incorrec tly Make sure tha t the label is faci ng up, t hen try agai n. The CD is scratche d[...]

82 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l Memory and processor prob lems The system detected memory errors during star t up The system does not recognize a ne w or second processor Peripheral/Adapter problems The system does not recognize a SCSI device Probable cause Solution Memory w as added or remove d, and the new configu r[...]

Troubles hooting 83 The system does not recognize the diskett e drive The diskette dri ve will not read, write, or format The diskette dri ve LED illuminates continuously The de vice ca bles are not inst alled correctly Open t he system, th en check all cable s between th e cont ro ller a nd th e de vice . Probable cause Solution The disk ette dri [...]

84 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l The system does not recognize an e xpansion card Printer problems This server does not include a parallel port on the I/O panel. T o connect a printer directly to the server , you must use a serial or USB printer . The printer wil l not turn on The printer is t urned on but will not pri[...]

Troubles hooting 85 System problems The system will not start up The system i s non-responsive The keyboard does not work The printe r is not designate d as the de fault printer If the printe r that you are trying to pri nt to is not the defaul t printer , make sure tha t you hav e selecte d it through the program prin ter setup func tion. The pr i[...]

86 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l The mouse does not work V ideo problems The system i s running but the screen is blank Probable cause Solution The mouse is not plugged in or co nnected pro perly Make sure that the cable is plugge d in correc tly . The mous e driver did no t load when th e system st arted Load t he a p[...]

Troubles hooting 87 The image on the screen is dim or diffi cult to read The color monitor displ ays everything in bla ck and white The displayed charact ers are garbled The video is distort ed Probable cause Solution The moni tor brightne ss and contras t controls are turned down Adjust the bri ghtness an d contrast kn obs until the text beco mes [...]

88 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l Error codes and test points This section lis ts test points and beep codes that you ma y encounter . These codes oft en indicat e procedu ral errors s uch as an i ncorrect keys troke or a write-protected diskette. Some messages, however , may indicate a problem that requires you to cons[...]

Troubles hooting 89 12h Restore pro cessor contro l word during warm boot 13h Initia lize PCI bus mast ering devi ces 14h Init ial ize ke yboa rd co ntro lle r 16h 1 -2-2-3 BIOS ROM checksum 17h Initiali ze cache befo re memory aut o-size 18h 8254 tim er initiali zation 1Ah 8237 DMA c ontroller in itializa tion 1Ch Reset progr ammable interrupt co [...]

90 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l 4Eh Display BIOS copyri ght notice 4Fh Ini ti aliz e Mult iBoo t 50h Displ ay processo r type and speed 52h T est ke yboard 54h Set key clic k if enabl ed 55h Enable U SB devices 58h 2-2-3-1 T est for unex pected interru pts 59h Init ial ize POS T disp lay ser vice 5Ah Displ ay prom pt [...]

Troubles hooting 91 84h Detect and install external parallel p orts 85h Initiali ze PC-compatib l e PnP ISA devi ces 86h Re-init ialize onboa rd I/O ports 87h Config ure mainboard c onfigurab le devic es (optional) 88h Ini tial ize BIOS dat a ar ea 89h Enable no n-maskable inte rrupts 8Ah Ini ti aliz e ex ten ded B IOS data are a 8Bh T est and init[...]

92 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l B2h POST done - prepare t o boot opera ting syst em B4h 1 One short be ep before bo ot B5h T erminate QuietBoot (o ptional) B6h Check pas sword (opti onal) B7h Initialize ACPI BIOS B9h Prepare boot BAh Initialize SMBIO S BBh Initialize P nP option ROMs BCh Clear pa rity chec kers BDh Di[...]

Troubles hooting 93 E8h Set huge s egment E9h Ini tial ize mult i pro cess or EAh Initialize OE M special code EBh Initialize P IC and DMA ECh I niti aliz e me mory t ype EDh I niti aliz e memo ry si ze EEh Shadow Boot Block EFh Initialize S y stem Ma nagement Mode F0h Syst em memo ry te st F1h Ini ti aliz e int erru pt v ect ors F2h Initiali ze Ru[...]

94 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l 8507328.book Page 94 Thursday, February 15, 2001 11:28 AM[...]

Safety, Regu latory, an d Notices 95 A Safety , Regulatory , and Notices The Gateway 7450R Server origi nally shipped with a Cla ss A ra ting acco rding to FCC rules pa rt 15. Later modificatio ns may have improved the ra ting to Class B. T o check the rating of t he system as shipped to you, check the FCC label at the back of the c hassis for the [...]

96 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l ■ S o m e p r o d u c t s a r e e q u i p p e d w i t h a t h r e e - w i r e p o w e r c o r d t o m a k e s u r e t h a t t h e p r o d u c t i s p r o p e r l y g r o u n d e d w h e n i n u s e . T h e p l u g o n t h i s c o r d w i l l o n l y f i t i n t o a g r o u n d i n g -[...]

Safety, Regu latory, an d Notices 97 W arnings W ARNING: English (US) A VERTISSEMENT : Fran çais W ARNUNG: Deutsch A VVERTENZA: Italiano ADVERTENCIAS: Españ ol The power supply i n this product contains n o use r-s ervi ceabl e part s. There may be m ore than one supply in this product. Refer servic ing on ly to qu alified personnel. Le bloc d ?[...]

98 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l For proper cooling and airflow , always reinstall the chassis covers be fore turning on the system. Operatin g the system without the covers in pla ce can damage system par ts. T o install the covers : 1 Ch eck fir st to make sure you have no t left loose tools or parts inside the syst [...]

Safety, Regu latory, an d Notices 99 Regulatory compliance statements Rack Mounting If rack moun ted units are installed in a closed o r multi-unit rack assem bly , they may require further evaluation by Certifi cation Agencies. The following items mu st be considered: ■ The ambient within the rack may be greater than room ambient. Installation s[...]

100 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l Product: Gatew ay 7450R Server For unique identification of the product configuration, please submit the 10-digit serial number found on the p roduct to the responsible party . This device complies with Part 15 of the FCC Rules. Operation of this product is subject to the following two[...]

Safety, Regu latory, and Notices 101 Canadian users ICES-003 This digital apparat us does n ot exceed the Class A limits for radio noise emissions from digital apparatus as set out in the radio interference regulations o f Industry Can ada. Le pr é sent appareil num é riqu e n ’é m et pas de brui ts radio é lectriqu es d é passant les limite[...]

102 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l - EN 55024:1 998 accordin g to EN 61000-3 -2:1995 EN 61000-3 -3:1995 European T elecommunication Infor mation (for products f i tted with E U approved modems) Marking by the symbol indicates compliance of thi s equipment to the T elecom T ermina l Eq uip men t a nd Sate ll ite E art h [...]

Safety, Regu latory, and Notices 103 Australia and New Zealand users EMI stat ement This device has been tested and fo und to comply with the limits for a Class A digital device, pursuant to the Australian/New Zealand standard A S/NZS 3548 set out by the Australian Communicat ions Author ity and Radio Spectrum Managemen t Agency . New Zealand T ele[...]

104 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l Laser safety statement All Gateway systems equipped with CD and DVD drives comply wi th the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “ Class 1 Laser Products ” under a US Department of Health and Human Services (DHHS) [...]

Safety, Regu latory, and Notices 105 Referen ce Groun ding co mponent 1 E lectr ic s ervic e eq uipme nt 2 Power serv ice ground ing elect rode syst em (NEC Art 250, Part H) 3 Ground cl amps 4 Grounding conducto rs (NEC Secti on 810-21) 5 Antenna d ischarge unit (N EC Section 810-20) 6 Ground cl amp 7 Antenna l ead-in wire 1 3 4 5 6 7 2 Antenna and[...]

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S y s t e m S p e c i f i c a t i o n s 107 B System Specifications System Specifications The following specific ations are for the standard configuration. The server may contain optional equipmen t. All specifications are subject to change. Processo rs As many a s two Intel ® Pen tium III ™ proc essors o perating at 8 66 MHz and faste r Cache 2[...]

108 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l Mechanical specifications The computer conforms to the following mechanica l specifications: Envi ronmenta l specifi cations The following specifications identify max imum environmental conditions. At no time sho uld the computer run under co nditions which violat e these specification[...]

S y s t e m S p e c i f i c a t i o n s 109 Electr ical s pecificat ions The computer power supply and the typical configuratio n conform to the following values: Vi bration Operatin g Nonope rating 0.0032 g2/Hz 5 – 20 0 Hz, -6dB/oc tave 200 – 500 H z 0.015 g2/H z 5 – 200 H z, -6dB /oc tave 2 00 – 500 Hz Altitude Operatin g Nonope rating 10[...]

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I n d e x 111 Index A accessories, safety precautions 96 adapter c ards adding 45 replacing 43 slot locat ion 10 troubleshooting 82 , 84 add-in ca rds adding 45 replacing 43 slot locat ion 10 troubleshooting 84 adding adapter c ards 45 add-in ca rds 45 DIMMs 31 , 33 drives, preparing 21 expa nsio n c ards 45 memory 31 , 33 second ary CP U 39 second[...]

112 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l replacing 34 repl acing primary 34 repl acing seco ndary 37 specifications 107 speed 107 troubleshooting 82 creating startup diskette 77 D deleting temporary files 70 dimensi ons 108 DIMMs adding 31 , 33 installing 31 , 33 removing 31 , 32 replacing 31 , 32 troubleshooting 82 diskette [...]

I n d e x 113 troubleshooting 81 heat, maxim um 108 hot-plug backpl ane featur es 8 backpl ane replac ing 54 humidity maximum 108 operating 108 storing 108 I I/O ports 107 IDE drive, maintenance 68 indicat ors 100 Mbit speed LED 4 LAN activi ty LED 4 power LE D 13 installing battery, troubleshooting 80 CD driv e 24 CPU 34 DIMMs 31 , 33 hot-plug dri[...]

114 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l N network, po rt locat ion 4 O opening the case 18 operating altitud e 109 humidity 10 8 shock 108 temperature 108 vibrati on 109 operating system, setup 13 P packag ed sho ck 108 password admini strator 77 system access control 77 peripheral device s, troubl eshootin g 82 port s I/O 1[...]

I n d e x 115 fan 52 front panel board 53 hot-plug backplane 54 hot-plug drive 27 memory 31 , 32 power su pply 48 prep aring d riv es 21 primar y CPU 34 primary pro cessor 34 processor 34 riser card 55 SCA driv es 27 SCSI d rives 27 second ary CP U 37 secondary processor 37 system board 57 top panel 20 resetting the system, Windows NT 15 riser card[...]

116 G a t e w a y 7 4 5 0 R S e r v e r S y s t e m M a n u a l temperature 108 vibrati on 109 surge suppressors 67 switch chassis intrusion 76 control p anel boar d, loca tion 9 fault LED reset 9 power 9 system bo ard locati on 6 system board setting 64 system board componen ts 6 replacing 57 system fault LED 9 system reset, Windows NT 15 system s[...]