Gateway 820 LTO manual

user's guide your Gatew ay 820 L T O aut oloader Installing Configuring[...]

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i Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Accesso ries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

ii Sequenti al mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Autoload er operat ions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 6 Monitoring the a utoloader op eration and status . . . . . . . . . . . . . . . . . . . . . . . . 36 Perform[...]

1 1 Introduction The autoloader pr ovides automated da ta storage, ar chiving, backup , and retrieval for a range o f systems, from offices to rack-based da tacenter environ ments. Read th is chapter to learn about: ■ Autoload er feature s ■ Autoload er accessories[...]

2 Chapter 1: Introduction www .gatew ay .com Features ■ A carousel that posit ions the specified cartridge slot in front of t he tape drive. A robotic cartridge loader move s the car tridges between the cartridge slots and the tape drive. ■ Storag e for as man y as eight data cartridges. C artridges ar e stored in cartridge slots moun ted on th[...]

3 Features www .gatew ay .com Parallel SCSI Communicat ion Interface Low-vol tage dif feren tial (L VD) + SE Y es Maxi mum SCS I bus conne ctions 1[...]

4 Chapter 1: Introduction www .gatew ay .com Accessories The autoloader comes with: ■ Power cord ■ One wi de SCSI-3 ( HDC I-HDCI) cable ■ One wid e SCSI -3 (VHDC I-HDCI) cable ■ One L TO-1 100/200 GB tape cartridge ■ One L TO-1 clea ning cartridge ■ One L VD wide SCSI terminator (included in some configu rations). ■ Server Companion C[...]

2 5 Quick Start Read th is chapter to learn about: ■ Safety precautions ■ Compon ents and c onnectors ■ Starting th e autoloader ■ Using th e Operator’ s Panel ■ Installing cartridges[...]

6 Chapte r 2: Quick S tart www .gatew ay .com W arnings Read all safety and operating instructions before you use the autoloader and retain the instructions for future reference. This autoloader has been engineered and manufactured to assure your pers onal safety . I ncorrect use can result in electrical shock or fire hazards. In order not to defea[...]

7 Front www .gatew ay .com Front ■ Cartri dge acces s por t —Insert or rem ove cartri dges through this port. ■ Status LEDs — Provide information about various system functions. S ee “Status LEDs” on page 30 for more information. ■ LCD — Disp lays two lines of text with 16 characters per lin e. The LCD displays actions, status infor[...]

8 Chapte r 2: Quick S tart www .gatew ay .com Back ■ SCSI connectors — T wo wide SCSI conn ectors connect the autoloa der and tape drive to a si ngle SCSI bus. Y ou can use either of the foll owing: ■ A shielded, high-density , wide (68-pin) SCSI cable (Fo r more information, see “SCSI interface” on page 52.) ■ An L VD or multi-n ode te[...]

9 Inte rior www .gatew ay .com Interi or ■ Cartridg e loader — The cartridge loader mov es cartridges between the cartridge slots and the tape drive. When a ca rtridge slot is positioned in front of the tape drive, the loader grips the sides of the ca rtridge and slides it between the slot and tape drive. Then the loader releases the cartridge [...]

10 Chapte r 2: Quick S tart www .gatew ay .com ■ Cart ridge sl ots an d car ousel — The ca rousel stores as many as eight data cartridges. The carousel co nsists of a drive chain, guides, and gears that move the cartridges into position in front of the tape drive and make sure that the cartridge is correctly al igned. Y o u can use one cartridg[...]

11 Starting t he autoloader www .gatew ay .com Starting the autoloader T o start the autoloader: 1 Attach the power cord to th e autoloader , then attach the other end to an AC outlet. For more information about the pow er cord, see “Power specifications” on page 57. 2 Connect the SCSI cable and the terminator . For more information about the S[...]

12 Chapte r 2: Quick S tart www .gatew ay .com 3 Use the eraser end of a pencil, or someth ing similar , to press the left side of the power switch. The autoloa der turns on. When you turn on or reset the auto loader , it runs an initializatio n routine. During initialization, the Operator’ s Panel displays progress information. After initi aliza[...]

13 The O perator’s Panel www .gatew ay .com The Operator ’ s Panel The Operator’ s Panel consists of vario us status LEDs, a n LCD, and keypad buttons. The following keypad but tons are used to naviga te the menu options: ■ CANCEL but ton [X] — Cancel an action and return to the last menu item. ■ PREVIOUS button [- ] — Navigate throug[...]

14 Chapte r 2: Quick S tart www .gatew ay .com Installing the data cartridges Before you use the autoloader , you must install the data cartridges. For more inform ation on data cartridges, s ee “Data cart ridges” on pag e 27. T o install the data cartridges: 1 Press any button on the Opera tor’ s Panel to change to interaction mode. 2 Sele c[...]

3 15 Setting Up the Autoloader Read thi s chapter to le arn how to: ■ Install the autoload er in a cabinet (rack) ■ Connect the cables ■ Install the data cartridges ■ Load an d unload a cartr idge ■ Update the cartridge invento r y[...]

16 Chapter 3: Setting Up th e Autoload er www .gatew ay .com Choosing a location Choose a location that meets the following cr iteria: ■ Select a location that is flat, sturdy , level, and close to th e host serv er . Do not place the autoloader on the floor or other carpeted surfaces. ■ Cabinet (ra ck) requirements — EIA 310-D st andard 19 -[...]

17 Choosing a locat ion www .gatew ay .com Checking the installation environment After choosing a location for the autoloader , consider the following: ■ The maximum recommended ambient temp erature for the auto loader is +50°F to + 104°F (+1 0°C to +40°C) . Install the aut oloader in a n environment compatible with this temperature. ■ Make[...]

18 Chapter 3: Setting Up th e Autoload er www .gatew ay .com Installing the autoloader into a cabinet The autoloader can be installed into an EIA 31 0-D standard 19-inch ca binet (rack ). Requirements T o install the autoloader into a cabinet, you need: ■ #2 Phillips sc rewdriver ■ TORX T -10 screwdriver ■ The included cabinet mount kit — M[...]

19 Installi ng the autoload er into a c abinet www .gatew ay .com Preparing the autoloader T o prepare the autoloader for installation: 1 Use the era ser end of a pencil, or a similar o bject, to press the right side of the recessed power switch on the f ront of the autoloader . This turns off the autoloader . 2 Remo ve the power c ord and any SCS [...]

20 Chapter 3: Setting Up th e Autoload er www .gatew ay .com Installin g the support rails T o install the support rails in the cabinet: 1 Remove the two support rails fro m the kit and note how they will be positioned in the cabinet. W hen the rails are installed, the shelf flanges will face inward to support t he autoloader . 2 From the front o f[...]

21 Installi ng the autoload er into a c abinet www .gatew ay .com 3 Using a #2 Phillip s screwdriver , attach the rail to the cabinet with four of the screws from the kit. If your cabinet has square m ounting holes, or the holes are larger than the sc rews provided in the kit, use the clip -nuts to secure the screws. 4 Repe at Steps 2 an d 3 fo r t[...]

22 Chapter 3: Setting Up th e Autoload er www .gatew ay .com Installing the cabinet mount brackets T o install the cabinet mount brackets on the autoloader: 1 Remove the cabinet mount brac kets from the cab inet mount kit and determine which side of the autolo ader you will attach them to: a From the front of the c abinet, slide the autoloader part[...]

23 Installi ng the autoload er into a c abinet www .gatew ay .com 4 Position the brackets on each side of the autoloader . Secure each bracket by replacing t he original screws. P O W E R M E N U - + S E L E C T Cabinet mount bracket Flange[...]

24 Chapter 3: Setting Up th e Autoload er www .gatew ay .com Securing the autoloader T o secur e the autoloader to t he cabinet: 1 From the front of the cabinet, p osition t he auto loader on the sh elf fl anges between the support rails. Slide the autoloader toward the back of th e cabinet until the brackets contact the cabinet’ s mounting h ole[...]

25 Installi ng the autoload er into a c abinet www .gatew ay .com Connecting the cables T o connect the cables to the autoloader: 1 Choose t he appropri ate SCSI cab le to use (two SC SI cables ar e supplied with your au toloader). ■ If you are con necting the autoload er to a device th at uses a 68-p in HDC connector , use the cabl e that has HD[...]

26 Chapter 3: Setting Up th e Autoload er www .gatew ay .com 5 Connect the other end o f the power cord to the AC outlet. 6 T urn on the autoloader (press the left s ide of the power switch). 7 T urn on the host comput er system. Important The power cord th at comes with the autoloader is a 120 V AC, th ree-co nducto r power co rd for use in the Un[...]

27 Data cartrid ges www .gatew ay .com Data cartridges Installing the data cartridges T o install the data cartridges: 1 Press any button on the Opera tor’ s Panel to change to interaction mode. 2 Sele ct the Comma nds menu, th en press E NTER . 3 Sele ct Import , then press E NTER . 4 Enter the number of th e cartridge slot, then press E NTER . [...]

28 Chapter 3: Setting Up th e Autoload er www .gatew ay .com The Exp ort comm and let s you spe cify w hi ch cart rid ge you want to r emove . When you use the Export command, the cartridge carousel m oves the specified cartridge slot int o position in fron t of the cartridge acc ess port and slides the door open. The cartridg e loader then pushes [...]

4 29 Operating the Autoloader Read th is chapter to learn about: ■ The Operator’ s Panel ■ Menu options ■ Inve ntory stat us charact ers ■ Operating mode s ■ Autoloader operations ■ Maintenanc e and shippi ng[...]

30 Chapter 4: Operating th e Autoloader www .gatew ay .com The Operator ’ s Panel The Operator’ s Panel consists of: ■ Statu s LEDs ■ LCD ■ Keyp ad Status LEDs The LEDs are updated durin g power up and reset sequences. When you turn on the autoloader or do a softwa re reset, the autoloader turns on all LED s as soon as the power- on self-[...]

31 The O perator’s Panel www .gatew ay .com ■ READY/ACTIVITY (Green LED) — Lights an y time the autoloader is turned on and able to function . It flashes whenever th ere is autoloader or drive activit y . ■ CLEAN DRIVE (Amber LED) — Lights when the drive needs to be cleaned. The LED turns off after the drive is cleaned successfull y . ■[...]

32 Chapter 4: Operating th e Autoloader www .gatew ay .com Menu options Press the E NTER button to access th e menu opti ons from the Operator ’ s Panel. Use the P REVIOUS and N EXT buttons to navigate through the menu items, then pre ss E NTER to select the menu item. Use the C ANCEL button to c ancel the last action and return to the previo us [...]

33 Inve ntory status charac ters www .gatew ay .com Inventory status characters The inventory status characters represent the status of each slot within the tape drive. They appear in the second line of text on the LCD as an eight-character string, with four bla nk spaces on each side. If a drive d oes not contai n any cartridges , the followi n g [...]

34 Chapter 4: Operating th e Autoloader www .gatew ay .com Operating modes The syst em dr ive n m o d e i s t h e n o r m a l m o d e o f o p e r a t i o n . I n t h i s m o d e , t h e Operator’ s Panel displa ys the status a ssoci ated with the actions that were caused from commands issued through the drive's SCSI interface. Some of these [...]

35 Ope rati ng m odes www .gatew ay .com Sequential mo de Sequential mode is used when autoloader software is not available. In seque nti al mode, the autoloader loads and unloads tapes automa tically . Y ou specify which tape you want to be loaded first by usin g the autoloader Operator’ s Panel controls. (For more in formation on loading ca rtr[...]

36 Chapter 4: Operating th e Autoloader www .gatew ay .com Autoloader operations After you install and configure the autoloader and install your program on the host compu ter , the autoloader performs most operations a utomatically . Operator intervention includes th e following activiti es: ■ Monitoring aut oloader operatio n and status ■ Perf[...]

37 Autoload er ope rations www .gatew ay .com Resetting the autoloader A reset causes the autoloader to perform its p ower-on self-test (POST) and c hec k for the presence of data ca rt ridges. Y ou ca n reset t he autoloader in any of the following ways: ■ Power-on reset — T urning t he autoloader off (or unp lugging it), then turning it back [...]

38 Chapter 4: Operating th e Autoloader www .gatew ay .com Maintenance The autoloader requires no routin e maintenance except for cleaning. Cleaning the tape drive The tape drive requires reg ular cleaning with an L TO tape cleaning cartrid ge to maintain op timal performanc e. Follo wing a re gular clea ning schedule for your tape driv e maximizes[...]

39 Mainte nance www .gatew ay .com Y ou ca n also store a c leaning cartri dge in one of the cartridge slots. Y ou use the Load command fr om th e Co mmands menu to mo v e the slot c o ntaining the cleaning cartridge into position and load the cartridge into th e tape drive. W hen the cleaning is complete, the ta pe drive ejects the cleaning cartri[...]

40 Chapter 4: Operating th e Autoloader www .gatew ay .com Shipping the autoloader If you need to ship th e autoloader , use the original ship ping carton and pa cking materials to prevent d amage. The shipping carto n and packing materia ls are not intended to be used fo r shipping items other t han the autoloader .[...]

5 41 T roubleshooting and Diagnostics The autoloader includ es features to support troubleshooting and diag nostic operations. If an autoloader erro r occurs, an er ror message and error code a re displayed on the O perator’ s Panel. Additional diagnostic tests and firmware upgra de capability are included in the diagnostic softwa re on the Resou[...]

42 Chapter 5: Troubleshoo ting and Diagnostics www .gatew ay .com Performing a system test The System T est option cycles the auto loader through the process of lo ading, calibrating, and unloading all cartridges in the carousel. Running a system test verifies the basic operational soundness of the autoloader and tape drive. The system test continu[...]

43 Error code s www .gatew ay .com Error codes Over view o f Erro r Codes Robotic control er rors Error code hex n otation Error be longing t o 80 - 8F Robotic control errors 90 - 96 Functio n errors A0 - A5 Low level ax is errors B0 - B7 Electron ic hardware e rrors BA - BF Drive errors Error code he x notatio n Description 80 No error . 81 Invali[...]

44 Chapter 5: Troubleshoo ting and Diagnostics www .gatew ay .com Function errors 86 Access d oor c an not be o pe ned , preve ntin g th e removal o f tape medi a. 87 T imeout. A timeout c ondit ion occur red. 88 Communic ations erro r during loo p-back. 89 T imeout detected by load er on BHC tes ting. 8F No error after au toloader rec overy . Erro[...]

45 Error code s www .gatew ay .com Low level axi s error s Electronic hardwa re errors Error code hex notation Descriptio n A0 Belt ax is error . Err or during cart ridge carri er movement (positi on not fo und). A1 Slid er axis erro r . Tr ansport s lider unab le to reach esti mated p osi tion. A2 Grippe r posit ion error . Gripper unabl e to reac[...]

46 Chapter 5: Troubleshoo ting and Diagnostics www .gatew ay .com Drive er rors Error and event log The autoloader provides a n internal error and event log with 64 entries. This log data is helpful for development and serv ice purposes. The error and event log is accessible throug h the Operator’ s Panel and can be read out entry by entr y . Log[...]

47 Error code s www .gatew ay .com Log entry A negative number in the top lin e shows the current position in the error log. Every log entry consists o f a type identifier a nd two data bytes. This informatio n is shown on the botto m line of the screen. Entry: AA BB CC ■ AA ty pe id enti fie r ■ BB data t ype 1 ■ CC data byte 2 Example of er[...]

48 Chapter 5: Troubleshoo ting and Diagnostics www .gatew ay .com 02 In ter nal robo tic co mmand m essa ge whic h is rec eived by Rob T e st Modul e. Da ta byte 1 show s the co mmand, da ta byte 2 means i ts first parameter (u suall y cartridg e number). 03 Indica tes an error m essage. Er rors are re presented by the same c odes a s descri bed be[...]

49 Before c alling G ateway Tech nica l Support www .gatew ay .com Before calling Gateway T echnical Support Before calling Gateway T echnical Suppo rt, consider using Gateway’ s Internet technical support. Gat eway’ s W eb site has F AQs, tips, an d other techni cal help . Y ou can also use the W eb site to e-mail T echnical Support. F or more[...]

50 Chapter 5: Troubleshoo ting and Diagnostics www .gatew ay .com[...]

A 51 Specifications Size and weight Length: 24.0 inches (60.9 c m) Wi dt h : 16.9 inches (42. 9 cm) Height: 3.3 inch es (8. 4 cm) We i g h t : 19.5 pound s (8.8 kg) without cartridges instal led[...]

52 Chapter A: www .gatew ay .com SCSI interface The autoloader has a standa rd SCSI interface. One SC SI cable and one SCSI terminator are included with the au toloader . Add itional cables and terminators can be ordered from Gateway . SCSI ID settings The autoloader contains two SCSI ID settings — on e for the autoloader’ s SCSI controller and[...]

53 SCSI i nterface www .gatew ay .com Changing the SCSI ID settings T o change the SCSI ID settings: 1 From the main menu, press the P REVIOUS or N EXT button until Configuration appears on th e LCD. 2 Press E NTER to select the Configuration menu. 3 Press the P REVIOUS or N EXT button until Change SCSI ID appe ars on the LCD. 4 Press E NTER to sel[...]

54 Chapter A: www .gatew ay .com SCSI cable length The maximum allowabl e cable length for a low-voltage differential SCSI bus, including all int ernal and external cables, is specified as follows: ■ If you have more than two devices on the L VD bus, the maximum allowable l ength is 39 fee t (12 meters). ■ If you are making a point-to-p oint co[...]

55 Perfor mance sp ecificatio ns www .gatew ay .com Performance specifications Capacity The autoloader c an accommodate as m any as eight L TO tape cartridge s. The storage capacity of the autolo ader depends on the type of cartridge and the type of data being stored. T ape dri ve performance When installed in th e autoloader , the tape drive perfo[...]

56 Chapter A: www .gatew ay .com Move co mple te time Move Complete Time is meas ured from the time the auto loader receives a move command to the time it returns status to t he initiator in dicating tha t the move is complete. The average time required for the autoloader to move the cartridge slot into positi on in front of the tape drive and eith[...]

57 Power specifi cations www .gatew ay .com Power specifications AC power The autoloader has automa tic AC input voltage selection and accepts the input voltages shown in th e following ta ble. The autoloader is capable o f continuous operation when the AC p ower experiences intermittent operatio n, voltage surges, and voltage spik es. AC power cor[...]

58 Chapter A: www .gatew ay .com Environmental specifications (1) All operating specific ations includ e a data cartridge. These measurements assume that the autoloa der is install ed in acco rdance with t he installat ion instructions. (2) The autoloader is in its origi nal packaging. (3) The au tolo a d er has b e e n unpack e d but is st il l in[...]

59 Envi ronmental specifica tions www .gatew ay .com Acoustic noise li mits The o ver all , av erag ed A -we ight ed so und pr essu re l evel (in deci bel s) f or th e autoloader does not exceed the upper li mits specified in the following tab le. (1) LpA is the average A-weig hted sound pressure level o ver the following fre- quency range: 5 Hz to[...]

60 Chapter A: www .gatew ay .com Vi bration specifications The following table shows the vibration sp ecifications for the autoloader during operation, n on-operation, sto rage, and transportati on. The operating specifications i ndicate the amount of vibrat ion the autoloader can withsta nd while the enclosed tape drive is reading and writing data[...]

B 61 Regulatory Compliance and Legal Information[...]

62 Chapter B: www .gate way .com Regulatory compliance statements United State s of Americ a Federal Communications Commission (FCC) Unintentional emitter per FCC Part 15 T h i s d e v i c e h a s been t e s t ed a n d fo u n d t o co m p l y w i t h t h e l i m i t s f o r a C l ass B d i g i t a l dev i ce, pursuant to Part 15 of the FCC rules. T[...]

63 www .gatew ay .com Calif ornia Propo sition 65 W arn ing Wa r n in g This product c ont ains ch em ic als , i nc lud in g l ead , kno wn t o the State of Califo rnia to cause ca ncer and/or birth d efects or reprod uctive ha rm.[...]

64 Chapter B: www .gatew ay .com Notices Copyright © 2003 Gateway , Inc. All Rights Reserved 14303 Gateway Place Poway , CA 92064 USA All Rights Reser ved This publication is protected by copyright and all ri ghts are reserved. No part of it may be repr oduced or transmitted by any means or in any form, wit hout prior consent in writing from Gatew[...]

65 Index A AC connecto r 8 power 57 power cord 11 , 57 power cord specifications 57 power swi tch 12 accessories 4 optional 4 acoustic noise l imits 59 autoload mod e 35 B back comp onents 8 buttons 7 C cable s connecti ng 25 Cancel button 13 , 31 capa city 55 carousel 2 , 10 cartridge s access doo r 2 , 7 installing 14 , 27 inventory 28 loader 9 l[...]

66 I ID settings changi ng SCSI 53 Information menu 32 initial element st atus time 55 installing autoloader 15 data cartridges 27 rack mount kit 18 interaction mode 34 interior compo nents 9 inventory status characters 33 updating data cart ridge 28 K keypad 7 , 13 , 31 L LCD 7 , 31 LEDs 7 , 30 length 51 liquid crystal displa y 7 , 31 loading data[...]

67 room temperature 16 S safety precautions 6 SCSI cable length 54 cable s 53 changi ng ID settings 53 connecti ng 11 , 25 connecto rs 8 controllers 2 default settings 11 ID settings 52 interface 52 terminator 54 self-test times 55 sequential mode 34 , 35 autoload 35 circula r 35 setting up a utoloader 15 settings changin g SCSI ID 53 SCSI ID 52 sh[...]

A MAN L T O-1 USER GUIDE R0 8/03[...]